Welcome to the Care Inspectorate - Paperwork and Systems

Paperwork and Systems for Childminders

Who are the Care Inspectorate?

• The Care Inspectorate was created in 2011 by the Public Services Reform (Scotland) Act 2010.

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Our work includes the regulation of all care services in Scotland, including childminders. We also have a duty to improve the quality of the care experienced by people using these services.

Following registration:

•As well as registering care services, we also inspect to make sure that services meet the National Care Standards which are published by the Scottish Government.

•If you haven’t already got a copy of the standards, you will find them here.

Paperwork

Caring for other people’s children is a big responsibility. There are various legal requirements that your childminding service had to meet before you were registered, and these must be maintained for the whole time you are running your service. These are set out in a piece of legislation called Scottish Statutory Instrument 2011 No. 210

It’s a good idea to have a copy of this. It can be downloaded from here.

Personal plans which set out how you will meet children’s health, welfare and safety needs are an example of a legal requirement you must maintain throughout your registration.

Paperwork

This is a list of documents you had to have in place for registration and other records which you may be asked to keep after you are registered.

Systems – The Digital Portal

• The Care Inspectorate has a duty to maintain a register of care services in Scotland.

• The register is kept on the Digital Portal. You should create an account so that you can download your Certificate of Registration.

• You will use this system to tell us about any changes which might affect your registration, like varying your conditions of registration, changes to your household and stopping childminding.

Using the Digital Portal

We have developed videos and guidance to help you use the digital portal Guide to using the portal (careinspectorat e.com)

When you first use the system, you should have already created your account and verified it via an email link which is automatically sent to your email address.

Systems – eForms

Please use the eForms to tell us about things which have happened in your service for example accidents and incidents, outbreaks of infectious disease and allegations of abuse.

You will also use the eForms every year to complete an annual return.

You can also use it find out who your inspector is as well as their email address.

Systems – eforms

The eforms system can be found on our website https@//eforms.careinspec torate.com and you can find guidance on how to use it here:

Your user name for this system is your CS number which is on your certificate

Help and Support

We support care services in a variety of ways

If you need to talk to someone you can contact your inspector or you can contact our contact centre either by phone on 0345 600 9527 or emailing at enquiries@careinspectorate.gov.scot

The Hub ( Care Inspectorate Hub | Care I nspectorate Hub ) provides “one-stop-Shop” access to a wide range of resources, including our own publications and those from other organisations

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Help and Support

- The ELC Improvement page on the Hub ( Early learning and childcare impr ovement programme | Care Insp ectorate Hub ) has helpful information about running a care service.

Help and Support

We regularly publish online resources to support services to keep up to date with best practice and improve. These are available on the Hub. You can sign up for Provider Update emails so that we can let you know when there is new guidance.