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Cloud Service Brief

Fujitsu SAP Infrastructure as a Service Improve performance and reliability of SAP applications at a lower cost

CLOUD SERVICE HIGHLIGHTS

Reduce IT Costs Replace capital expenditures and staffing costs with a predictable monthly fee. Respond Quickly to Changing Business Needs Add new capacity and capabilities on demand. Enable Continuous Application Availability Improve the performance and reliability of your SAP applications with Fujitsu’s guaranteed servicelevel agreement. Comply with Internal and Government Regulations Meet the most stringent compliance regulations with secured data storage in Fujitsu’s data centers. Focus on Running Your Business Let the experts at Fujitsu manage your applications and infrastructure so you can concentrate IT resources on innovating and delivering value to the business.

The Challenge SAP’s business management software is at the heart of thousands of large organizations around the world. This essential business tool requires significant capital investment in software, servers, and storage. Planning, installing, upgrading, and maintaining SAP® systems also consume considerable IT resources. Organizations everywhere are under pressure to reduce technology costs while increasing the reliability, flexibility, and sustainability of their core business systems. In response to these conflicting demands, companies are changing the way they provide IT services. Rather than maintaining their own SAP application infrastructures, they are choosing hosted technology services that replace capital and operational expenses with a predictable monthly fee. The Cloud Service As an SAP-certified provider of cloud services, Fujitsu helps organizations establish and support a stable SAP system—installed and managed to industry standards and backed by service-level guarantees. Fujitsu’s

SAP-certified cloud data centers are located throughout the ASEAN region, including Singapore, Malaysia, Thailand, Vietnam, and Indonesia. By hosting your SAP business management applications in one of Fujitsu’s sophisticated data centers you get the best of all worlds: greater performance and reliability at a lower cost. The Fujitsu SAP Infrastructure as a Service (IaaS) is built on a NetApp® storage foundation. In partnership with NetApp, Fujitsu delivers operational efficiency and cost savings for organizations adopting SAP IaaS. NetApp’s storage efficiency and backup technologies help minimize downtime, which is especially important for business-critical SAP applications. Fujitsu takes a comprehensive view of the infrastructure technologies and professional services needed to maximize the performance of your SAP systems. Fujitsu can tailor a combination of services to meet your organization’s needs. For maximum flexibility, Fujitsu allows you to scale your use up or down on demand.


SERVICE COMPONENTS

Fujitsu Products and Technologies

NetApp Products and Technologies

Third-Party Products and Technologies

FlexFrame for SAP

Snapshot™

Cisco Nexus

SnapVault

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SnapManager® SnapMirror® FAS systems

Reduce IT Costs Organizations report that they spend 70% or more of their IT budgets operating their SAP infrastructures. This limits funding for innovations that can help move your business forward. To be competitive, you need to reduce operating costs. With SAP Infrastructure as a Service from Fujitsu, you can have access to the new technology you need to grow your business—without the expense of building and managing the infrastructure in-house. You’ll replace capital expenditures with operational spending, paying only for the infrastructure you need when you need it. Respond Quickly to Changing Business Needs Your business can change only as fast as your IT infrastructure can. Fujitsu’s FlexFrame for SAP infrastructure offers the capacity and performance you need to respond quickly to changing demands. You can scale capacity up or down on demand. For optimal performance, Fujitsu’s SAP IaaS solution distributes SAP applications and data dynamically over virtual and physical resources. Enable Continuous Application Availability Smooth and trouble-free access to data in networked environments is essential for business success. Downtime, no matter how brief, results in lost productivity and income, not to mention dissatisfied customers and missed business opportunities. Fujitsu monitors SAP applications

and guarantees 99.9% availability with its standard services. When capacity management services are included, Fujitsu also guarantees application response times. Comply with Internal and Government Regulations To help enable compliance with internal and government regulations, the Fujitsu Enterprise Quality Management System is based on the guidelines of regulatory bodies such as ITIL, ISO 27001, and ISAE 3402. Fujitsu data centers follow these guidelines when implementing controls for governance, risk management, and security. Focus on Running Your Business Choose Fujitsu SAP Infrastructure as a Service and let the experts at Fujitsu take care of managing your SAP applications and infrastructure. You’ll free your IT staff to concentrate on innovating and delivering value to your business. You can rely on Fujitsu staff to deliver the highest quality in all project phases. Fujitsu’s SAP expertise includes: • SAP Global Partner for technology, service, and hosting • SAP-certified provider of cloud services • 4 decades working with SAP • 2,400+ SAP application architects • 500+ SAP infrastructure and solution architects • SAP Competence Centers on 3 continents • 80+ Fujitsu data centers and multilingual service desks

Fujitsu provides strategic consulting, seamless support at the application and IT infrastructure levels, implementation and operation of SAP systems, as well as ongoing improvement of business processes. In short, Fujitsu focuses on your SAP applications and infrastructure while you focus on running your business. About Fujitsu Fujitsu is a leading provider of information and communication technology (ICT)based business solutions for the global marketplace. With approximately 170,000 employees supporting customers in over 100 countries, Fujitsu combines a worldwide corps of systems and services experts with highly reliable computing and communications products and advanced microelectronics to deliver added value to customers. Headquartered in Tokyo, Fujitsu Limited (TSE:6702) reported consolidated revenues of 4.5 trillion yen (US$55 billion) for the fiscal year ended March 31, 2011. About NetApp NetApp creates innovative storage and data management solutions that deliver outstanding cost efficiency and accelerate business breakthroughs. Discover our passion for helping companies around the world go further, faster at www.netapp.com. Go further, faster

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© 2012 NetApp, Inc. All rights reserved. No portions of this document may be reproduced without prior written consent of NetApp, Inc. Specifications are subject to change without notice. NetApp, the NetApp logo, Go further, faster, SnapManager, SnapMirror, Snapshot, and SnapVault are trademarks or registered trademarks of NetApp, Inc. in the United States and/or other countries. SAP is a registered trademark of SAP AG. All other brands or products are trademarks or registered trademarks of their respective holders and should be treated as such. DS-3290-0212

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