All Hands Volunteers 2011 Annual Report

2011 Annual Report Disaster Response • Long-term Recovery

www.hands.org

Message from Executive Director

Mission

Approach

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PAGE 6 | 7

Haiti

Japan

US Projects

PAGE 8 | 9

PAGE 10 | 11

PAGE 12 | 13

Past Projects

Donors

Volunteers

PAGE 14 | 15

PAGE 16 | 17

PAGE 18

Fundraising

Financials

Board of Directors

Looking Ahead

PAGE 20 | 21

PAGE 22

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PAGE 26 | 27

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Message from Executive Director

Mission

It’s been 6 years since we launched the All Hands model; our 6-fold growth in the last 2 years has enabled extraordinary responses to the needs in Haiti, Japan, and the US. Your support, both financially and through direct volunteer service, is a powerful endorsement of the value and effectiveness of our unusual approach.

We are a non-profit organization committed to assisting disaster affected communities with recovery and rebuilding.

We help families take the first step to recovery We provide a passionate, community based response

While most organizations tell “spontaneous volunteers” to stay home and send money, we’ve taken on the responsibility of organizing volunteers in a way that eliminates any burden on our host community, creating a flexible and adaptive workforce whose energy knows no bounds.

We start with simple work and help communities strive toward normalcy

With donations rising to $3.3 million in our last fiscal year ending August 31, 2011, we were able to: Guillaume Meritès Connecting with the community

❱ Engage more than 3,500 volunteers ❱ Simultaneously assist over 3,300 families in 5 communities around the world ❱ Clear homes, rebuild schools, provide clean water, and help local businesses

Meritès has lived in Léogane for 28 years and runs a local convenience store.

The January 2010 Haiti earthquake left him with a destroyed home and business.

All Hands Volunteers helped him clear the rubble and gave him hope for a brighter future. Our Bio-Sand Filter program helped Meritès regain clean safe drinking water.

Over time he was able to reopen his store, now frequented by volunteers. Meritès has become a friend, an invaluable source of advice, a conduit to the community and an All Hands volunteer.

We are committed to working in more communities around the world, developing more effective approaches to aid and maximizing donor dollars. We will channel the passionate, creative minds of volunteers to bring hope to people in need.

– David Campbell PAGE 4

ANNUAL REPORT 2011

ALL HANDS VOLUNTEERS

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Approach Volunteers

Volunteer Aid Model

Recovery Coordination Center (RCC)

Volunteers work in the community; building relationships and finding areas of unmet need We provide a fast and flexible, community based response

Community Need

Housing Food

We acknowledge unmet needs and advocate for broader NGO and donor support We offer an avenue for funds to be quickly and effectively channeled into affected communities

Work with community representatives to alleviate daunting tasks requiring immediate attention

Run a ‘211’ call center connecting affected families with available resources

Create a forum for collaboration at local, state and federal levels

Coordinate Volunteer Reception Centers (VRC)

Track progress metrics of partner agencies via a centralized data management system

Transport Tools Materials Assess & Understand

Donors

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ANNUAL REPORT 2011

ALL HANDS VOLUNTEERS

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Project Léogane, Haiti

❱ 2,000:

families assisted

❱ 1,400:

volunteers enabled

= 50 families

Project Léogane launched one month after the January 12, 2010 earthquake that brought tragedy, caused mass destruction and exacerbated the already fragile state of Haiti. In Léogane, a coastal city at the epicenter of the quake, over 30,000 people lost their lives and 80% of buildings were destroyed or damaged beyond repair.

Transitional Schools

Demolition, Rubble, Mudding

❱ Rebuilt 14 schools, each educating 150 children a year ❱ Provided Construction Skills Training for young Haitians ❱ Partnered with Save the Children for teacher training ❱ All schools fitted with 2 biosand water filters

❱ 20,386 cubic meters of rubble cleared ❱ 30 homes demolished ❱ 2,500 hours of mud removal post Hurricane Thomas

❱ 120,000:

hours of donated labor

= 100 volunteers

= 1,000 hours

Leogane

Water And Sanitation, Hygiene (WASH):

Livelihoods

Our hygiene promotion teams provide effective sanitation education in camps, schools and churches. We build and install biosand filters which gives clean water to vulnerable, rural communities without access to potable water.

The livelihoods program is designed to grow the local economy, provide skills training and create jobs as a way to help with the local recovery efforts.

❱ Coordinated with UN International Organization for Migration (IOM) ❱ 250 filters installed in homes, schools, orphanages and clinics ❱ 2,000+ people given means to clean, safe drinking water ❱ Filters remove 95% of bacteria and viruses PAGE 8

❱ Provided business training and mentorship ❱ Apprenticeship programs: Construction, WASH, Livelihoods

ANNUAL REPORT FY 2011

ALL HANDS VOLUNTEERS

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Project Tohoku, Japan

❱ 800:

families assisted

= 50 families

The Great East Japan earthquake struck on March 11, 2011 and led to a cataclysmic tsunami that devastated hundreds of miles of Tohoku coastline.

Over 20,000 people lost their lives or remain missing and 200,000 survivors were forced into evacuation centers. Local industry suffered an economic loss equivalent to an estimated three years worth of the area’s GDP. Following an invitation from the Mayor of Ofunato, where 3,600 homes were demolished, we launched project Tohoku on April 12, 2011. Our volunteers cleared debris from homes, businesses, municipal canals and drainage ditches. They rehabilitated houses allowing families to return home, delivered food items to evacuation centers, and cleaned and retouched thousands of damaged photographs.

❱ 1,000:

volunteers enabled

❱ 65,000:

hours of donated labor

= 100 volunteers

= 1,000 hours

Metrics: ❱ 160 homes and businesses cleared, ❱ ❱ ❱ ❱ ❱

mucked, and gutted 10.5 miles of clogged municipal drainage canals cleared 15 tons of rotten fish separated from debris and disposed 82,000 food items distributed 100,000 salvaged photos cleaned 300+ damaged photos digitally retouched

Ofunato

Home Rehabilitation, in partnership with Habitat For Humanity In partnership with Habitat for Humanity Japan, All Hands Volunteers repaired 36 tsunami-damaged homes in Ofunato through a combination of building material donations, volunteer labor and cash grants directly to affected homeowners.

❱ 36 families moved back home ❱ $170,000 funded materials and professional labor ❱ 100% of materials sourced locally PAGE 10

ANNUAL REPORT 2011

ALL HANDS VOLUNTEERS

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US Projects The United States was impacted by extreme flooding, hurricanes, and multiple tornados during 2011. Families were left stranded and in need of assistance. All Hands Volunteers helped provide emotional and financial support by reducing the costs of clean up, thus allowing homeowners to spend their funds on the rebuild process.

Through our close working relationship with the Federal Emergency Management Agency (FEMA) and on behalf of the affected community, we frequently run Recovery Coordination Centers (see page 7). We partner with Americorps and NVOAD to maximize volunteers efforts and productivity.

❱ Minot

flood response | RCC

In July the overflowing Souris River engulfed Minot, ND and severely flooded more than 4,100 homes. The prolonged flooding displaced a quarter of the area’s population and devastated the city.

15,908 volunteer hours 787 volunteers enabled 81 families assisted

❱ Springfield

tornado response | RCC

On June 1 three tornadoes touched down in Western Massachusetts, significantly impacting 8 communities and affecting 21 others. 1,500+ homes were affected.

5,833 volunteer hours 330 volunteers enabled 91 families assisted

❱ St

Louis

flood response

The Good Friday tornado that tore through St Louis affected more than 2,700 homes and caused flooding in 280 of the approximately 400 homes in the nearby community of Morehouse.

Minot

9,284 volunteer hours Springfield

438 volunteers enabled 144 families assisted

❱ Alabama

St Louis tornado response | RCC

A series of tornadoes known as the “2011 Super Outbreak” moved through the southern United States in April, spawning destructive funnels in seven states causing between $2-$5 billion in damage. We responded by running an RCC operation at the state level in Alabama and managing a traditional volunteer project.

Alabama

4,936 volunteer hours 102 volunteers enabled 82 families assisted

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ANNUAL REPORT 2011

ALL HANDS VOLUNTEERS

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Past Projects

Learn more about our past projects at www.hands.org

22

1 2 3 4 5 6 7 8 9 10 11 12

2004 Bang Tao, Thailand, Tsunami Response

23

14 9

2005 Biloxi, MS, Hurricane Response 2006 Jogjakarta, Indonesia, Earthquake Response 2006 Santo Domingo, Philippines, Typhoon Response

12

17

21

15

20 7 11

16 19

8

2

2007 Pisco, Peru, Earthquake Response 2007 Rayenda, Bangladesh, Cyclone Response

6

10

2008 Gassville, AR, Tornado Response

18

4

2008 Newton County, MO, Tornado Response

1

2008 Cedar Rapids, IA, Flood Response 13

2008 Gonaives, Haiti, Hurricane Response 3

2009 Mena, AR, Tornado Response 2009 Gowanda, NY, Flood Coordination

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ANNUAL REPORT 2011

ALL HANDS VOLUNTEERS

13 14 15 16 17 18 19 20 21 22 23

2009 Sungai Geringging, Indonesia, Earthquake Response 2010 Cedar Rapids, IA, Flood Response 2010 State Wide, RI, Flood Response Coordination 2010 Nashville, TN, Flood Response Coordination 2010 Jasper County, IA, Flood Response Coordination 2010 Leogane, Haiti, Earthquake Response 2011 Birmingham, AL, Tornado Response 2011 St Louis, MO, Tornado Response 2011 Springfield, MA, Tornado Response 2011 Minot, ND, Flood Response 2011 Tohoku, Japan, Tsunami Response

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Donors

Gifts of $1,000 to $4,999

Many thanks to our corporate supporters and donors who gave in our 2011 fiscal year.

Without your commitment and support our work would not be possible.

Gifts of $100,000 and more

Gifts of $25,000 to $99,000

Gifts of $10,000 to $24,999

Gifts of $5,000 to $9,999

❱ Benjamin Ferguson ❱ Credit Suisse Foundation ❱ Mark Agne ❱ Ocean Reef Foundation, Inc. ❱ Prudential Foundation ❱ Quinn Emanuel ❱ UN OCHA

❱ Child Survival Fund ❱ Christopher Wendel ❱ Conrades Family Fund ❱ David & Gay Campbell ❱ Delphi Automotive Systems Japan ❱ Habitat for Humanity ❱ Hao Cheng Liu ❱ JDRF – Boston Foundation ❱ Jesse & Linda Singh ❱ John Adair ❱ Join Together Society ❱ Keith Hayes ❱ Ken Theriault ❱ Lee & Nancy Keet ❱ Mary D. Byron ❱ Oakwood Properties ❱ People in Peril ❱ Stephanie Howe ❱ UNDP ❱ Yusuf Alireza ❱ Zemsky Family

❱ Andrew Morse ❱ Ashvinkuman Patel ❱ Caterpillar Japan ❱ Cynthia Mix ❱ Dylan Halterlein ❱ Haber Family ❱ Kathy Matsui ❱ Mary Coolidge ❱ Michael & Barbara McQueeney ❱ Pam & Bruce Coleman ❱ Prodege LLC ❱ SG Foundation ❱ Timothy Griffen ❱ Tokyo American Club

❱ All Hands UK Trust ❱ Chiba-san ❱ Chris Harvey ❱ Christopher Keogh ❱ Heath Sawyer ❱ Ireland Japan Chamber of Commerce ❱ Jack Keese ❱ Jeremy Martin ❱ Kirkwood Family ❱ Lottie Rezneck ❱ Matt Mullenweg ❱ Minot Area Recovery Fund ❱ Sara Bareilles ❱ SCP Management LLC ❱ Terry Semel ❱ Thomas Hunt, Laurie Dann ❱ Tokyo American Club Mudsharks ❱ Trevor Vail

❱ Akira Sasahara ❱ Alex & Doug Friend ❱ Alexander Moore ❱ Alisha Halow Trust ❱ Aye Aye Maw ❱ Barnes & Nobles Booksellers ❱ Beez & Jan Hazen ❱ Bella Vista Community Church, Arkansas ❱ Bethel Pentecostal Church ❱ Bhavuk Sethi ❱ Bob Forlenza ❱ Bonfire Entertainment ❱ Bruce Harris ❱ Carl E. Kessler Family Foundation ❱ Cassie Gilson, Loren Kaye ❱ Catherine Sasanuma ❱ Christian & Francesca Howe ❱ Christopher Eoyang ❱ Community Foundation for Greater Buffalo ❱ Cynthia Moser ❱ Cyr Family ❱ Cyril Yansouni ❱ Daniel Gebaide ❱ Darren Chan ❱ David Casey ❱ David Cashiola ❱ David Friedfeld ❱ Dharmesh Shah ❱ Diana Tanaka

❱ Donald Baker ❱ Doog Properties SB, LLC ❱ Eric & Elizabeth Shealy ❱ ESM ❱ Expedia, Inc. ❱ Fintan Smyth ❱ Gakushi Nakamura ❱ George Lehner, Jr. ❱ Gideon and Sarah Gartner ❱ Goldman Sachs & Co. ❱ Google Matching Gifts Program ❱ Gregory Meyer ❱ Hudson Rotary Club ❱ Innovation Advisors ❱ Jack Ferrebee ❱ Jackson School ❱ James Busby ❱ James P Rumely ❱ James Seneca & Catherine De Graw ❱ Jeanne Zurkuhlen ❱ Jeff Fagnan ❱ Jill Pulley ❱ Joe Witte ❱ Joel Fedder ❱ John P. Ward Jr. ❱ Jonathan Lyon ❱ Joseph Cloud Faron ❱ Joseph Nolan, Jr. ❱ Julia Campbell Foundation ❱ Kazan, McClain, Abrams, Fernandez, Lyons, Greenwood, Harley & Oberman

Foundation, Inc. ❱ Keith Salvata ❱ Ken Miyashiro ❱ Kiyoshi Kitahama ❱ Kortrijk Belgium Lions Club ❱ KPMG, LLP ❱ Larry and Jane Scheinfeld Foundation ❱ Laura McDowell ❱ Lawrence Begley ❱ Lawrence M. Gelb Foundation ❱ Leslie, Richard Montgomery, Barno ❱ Lisa and Stuart Lewtan ❱ Lisa Jardine ❱ Lydia Shigekane ❱ Macquarie Group Foundation Limited ❱ Mala and Crispin Henderson ❱ Martin Berardi ❱ Martin Pankau ❱ Medtronic ❱ Michael Minczeski ❱ Michael Pehl ❱ Mika Kato ❱ Milestone Golf Club ❱ Mimi Hancock ❱ Mio Yamaguchi ❱ Monqui, Inc. ❱ Nancy Ngou ❱ Nicholas Jacobs ❱ Nicola White

❱ Oberlin College ❱ Outdoor Technology ❱ Paul Meyer ❱ Phillip Kinard ❱ Ralph Shelton ❱ Renee Laffin ❱ Richard Dooley ❱ Robert Spencer ❱ Ryan Albarelli ❱ Sophie Truong ❱ Spence School ❱ Spencer Thorp ❱ Sue McLean & Associates ❱ The Boston Foundation ❱ The Gem and Keystone ❱ The Mark L. Serventi Family Foundation ❱ Theodore Les ❱ Thomas P. Waters Foundation ❱ Thomas Young ❱ Tod Short ❱ Tom Clear ❱ Tracy O’Dea ❱ Tradebot Systems, Inc. ❱ Trinitarian Congregational Church Concord ❱ Warren Togami ❱ Whitney Grespin ❱ William and Joanne Moeller Foundation ❱ William Earle ❱ Yuko Dambrosia ❱ Yvon Lamarche ❱ ZBI Employee Allocated Gift Fund

Thousands of additional donors supported our work throughout the year with individual gifts. Thank you all.

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ANNUAL REPORT 2011

ALL HANDS VOLUNTEERS

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Project Tohoku, June 2011”

Volunteers

20.5%

We exist to assist communities struck by natural disasters. We enable volunteers to get to work immediately following search and rescue, helping with clean-up, community recovery, and reconstruction. Volunteers are the heart and soul of All Hands. The work is hard and dirty. We start early, finish late and work six days a week. Living is communal and amenities minimal, but the rewards are huge.

AGE 31-40

8.5%

AGE 41-50

6%

AGE 51-60

4.5%

Gender

49.6%

50.4%

We’ve had over 3,500 volunteers through our doors in the past 12 months from 42 countries worldwide.

25%

AGE 60+

Average Age

AGE 18-24

35%

AGE 25-30

Jack Ferrebee I retired from the practice of law in the Spring of 2008 to serve as a Peace Corps volunteer. By the time the Peace Corps gave my wife and me an assignment, our daughter was pregnant with our first grandchild. Following a series of devastating hurricanes in Haiti, I came upon All Hands Volunteers online. I was accepted and arrived in Gonaives, Haiti in November 2008 where I worked removing mud from homes in the stricken city.

To volunteer on one of our projects, apply at www.hands.org

Since then, I’ve returned to Haiti on several occasions, participating in rubble removal, school building, biosand water filter construction and several other programs. I was honored to be invited to join the Board of Directors in 2009.

During my legal career I frequently encountered people in need of help but without the financial resources to get it. Now, aged 66 and still reasonably healthy, I have found volunteer work, both at disaster sites and on the Board, to be more rewarding than anything I have ever done.

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ANNUAL REPORT 2011

ALL HANDS VOLUNTEERS

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Fundraising A big thank you to all our volunteer fundraisers this past year. Your contributions make a huge difference. To learn how to help out from home by holding an event or fundraising online for our response projects, email fundraising@hands.org.

$1,800

$9,000

Food, Fun and Feeling Good

Three Peaks Challenge

Ben Wiselogle, a seasoned volunteer, partnered with Canyons Restaurant in Bothell, WA to raise over $1,800 in donations. Food was eaten, fun was had and over 150 people reached out to those in need. A huge success, thank you, Ben.

Fifteen UK based volunteers took on the immense challenge of scaling Britain’s three highest peaks within 24 hours. They walked through the night and raised a whopping $9,000 to support our disaster relief efforts. A special thanks to all the walkers and the support team that made this happen.

$4,400

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ANNUAL REPORT 2011

$2,500

A Balanced Life

When a Volunteer Shines

Traveling salesman by day, philanthropist by night. Volunteer, Crispin Baynes, knows the importance of a balanced life and the secrets of successful engagement. Crispin’s friends and family joined together to create a fundraising effort for All Hands that raised over $4,400. He well exceeded his original goal of $2,000 and made us proud.

Donald Baker volunteered on Project Leogane for over 2 months. His generosity of time knows know no bounds.

On leaving the project, he set himself a customized fundraising goal of $2,500 and beat it by simply sharing his desire to help and raise funds for those in need with friends and family. A great effort. Many thanks.

ALL HANDS VOLUNTEERS

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Financials

Board of Directors

2011 proved to be another exceptional year as donor contributions increased 153% on 2010 and a 6 fold growth over the past three years. We were able to run 5 projects simultaneously in three countries and help over 3,300 families impacted by natural disaster. We work hard to ensure donor dollars are used effectively and efficiently. Here’s the breakdown showing the distribution of funds across the organization to support our mission:

David Campbell,

Darius Monsef

Board Chair 2009

508,134

2010

Revenue (US $)

12%

27%

Program Expenses:

United States

Program Expenses:

Japan

1,266,060

3%

2011

Fundraising Expenses

3,336,398

Mike McQueeney,

Karima Cherkaoui

Board Treasurer

5%

Administrative Expenses

Finances: September 1st 2010 through August 31, 2011

Total Revenue: $3,336,398

Program Expenses: Haiti: $1,571,510 Japan: $785,759 US: $327,684 Total Program Expenses: $2,684,953 Administrative Expenses: $131,491 Fundraising Expenses: $82,377 Total Expenses: $2,898,821

Change in Net Assets: $437,577 Year-End Assets: $833,508

Pete Kirkwood,

Annual Expenses 2011

Mike Pehl

Board Secretary

Ian D’Arcy Jack Ferrebee

Laura Abbot Eric Gebaide

54%

Program Expenses:

Haiti

Mike Cegielski

For complete audited financial statements visit www.hands.org PAGE 22

ANNUAL REPORT 2011

ALL HANDS VOLUNTEERS

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ANNUAL REPORT 2011

ALL HANDS VOLUNTEERS

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Looking Ahead The relationships we’ve grown domestically, with FEMA and within the community of National Voluntary Organizations Active in Disaster Response, have put us in a position to talk directly with major actors within the disaster response realm, implement our Recovery Coordination Center (RCC) model, and be an open door for volunteers independent of training or religious affiliation.

Internationally, we’re striving for geographical growth across Asia and throughout the Americas. We hope that our experience in Japan will open doors for us in Asia, bringing a new base of volunteers and supportive donors. Our lengthy Haiti involvement has proved that we can successfully execute meaningful longer-term activities. We will explore more long-term recovery initiatives with a construction focus.

Organizationally, our mission, defined as disaster response and long term recovery, will assist in the recovery of what communities impacted by natural disasters have lost – a sense of normalcy. That will be our guiding principle, while enabling volunteers to provide aid and support throughout that process.

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ANNUAL REPORT 2011

ALL HANDS VOLUNTEERS

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All Hands Volunteers, 501 (c)3 non-profit organization Annual Report 2011 www.hands.org

Phone (617) 312 2999 Fax (586) 314 2999 Email info@hands.org Tax ID 20-3414952 Mailing address: PO Box 546, Carlisle, MA 01741 USA