B.1.1.1.3 Standard Operating Procedure Steps: 1. Obtain required reference list from lecturers. 2. Check OPAC for items availability. 3. Items which are physically accessible at the shelves will be counted as available. 4. Calculate according to the given formula. Example: Titles which are physically accessible at the shelves = 57 Required Reference Titles by Faculties = 159 Calculation: 57/159 X100 = 35% B.1.1.1.14 Interpretation A high score means high availability. B.1.1.2 Percentage of Required Titles in the Collection B.1.1.2.1 Definition The percentage of titles, required by at least one user, that are already owned by the library. If a title has been published and ordered before the investigation, but has not been received by the library, it is counted as owned by the library. Titles may, for the purpose of this performance indicator, include individual articles in journals or books, if they are included in the total number of titles as well. What is included has to be stated explicitly in each case. B.1.1.2.2 Method RTC = A/B Ă— 100 where
A is the number of required titles in the sample owned by the library. B is the total number of required titles in the sample. Round off IRTC to the nearest integer. 2