AIRPORT CHECK-IN COUNTERS Airport check-in counters are commonly referred to as check-in desks and are found at commercial airports which provide commercial air service. Their main function is to receive luggage destined for the aircraft’s cargo hold. They are usually run by the airline itself or by a designated agent on the airline’s behalf. The check-in desk is the passenger’s first port of call where, after checking in, they can be furnished with information regarding their flight. Such information passenger identity registration, seating arrangements, accommodation, inquiries about flights as well as destinations.
Location of Airport Check-In Counters Airport counters or check-in desks are located at airports chiefly because upon arrival at an airport, according to airline regulations, passengers are required to check in by certain times before a flight’s departure. Depending on the airline’s destination, the check-in period can range from a minimum of fifteen (15) minutes to four (4) hours. Passengers are also issued with boarding passes at the check-in desk. The procedures and options for checking in are not the same for all airlines. There can also be differences in checking-in procedures for the same airline at different airports. While such differences may seem to be insignificant to the passengers, the can lead to some interruption in service. For more information about Airport counters visit here!
IN-TOWN CHECK-IN While most check-in desks are located at airports, there are some cities which offer in-town check-in service, for example Abu Dhabi, Seoul, Kuala Lumpur, New Delhi, Hong Kong, Vienna and Stockholm. These cities offer in town check-in service whereby passengers can check in their luggage in some designated places outside the airport.
What Are the Advantages? The major advantage of such in-town check –in is that it reduces the time passengers spend checking in as well as reducing unnecessary queuing and congestion at the airport. Queuing and congestion at an airline’s check-in desk or counter give an airline a bad reputation and image which do not auger well for business as travelers do not like being subjected to long delays before being served. Moreover there are several risks associated with such poor service at congested check-in desks, such as travelers losing their luggage or being exposed to thefts. Travelers prefer checking in at an airport counter where service is fast and efficient as well free from risks which come with queuing and congestion.
Parting Shot Since an airline” check-in desk is its passengers’ first port of call, it must project an attractive image good enough to market itself because the first impression that passengers get, is long lasting. Speak to reputable providers of trendy and essential airport solutions and check out some of the novel designs coming onto the scene globally.