Contact Center Outsourcing Solutions | Vcare Technology Vcare Tec being one of the prominent BPO service providers of India and U.S prides itself in providing a wide range of customer services to its clients spread across the world. Resolved to work as an extension of its client’s business, Vcare Technology promises to provide a positive experience to your clients thereby pushing your business towards its zenith.
Our Contact Center Services
The contact center services offered by Vcare Tec include the followings: Customer Retention program by applying vivid data analytics Chat Support Email Support Inbound services that includes: CRM solutions Contact Center Solutions Billing and OSS solutions Data Analytics Email marketing Electronic newsletter generation Internet marketing and
ďƒ˜ Social Media ďƒź Technical support In a commoditized market there is always a threat of losing the potential customers. Hence, it is important to know the potential customers, who could add to the success of your business. With our customer retention methodology, the IVR system can identify the status of your customers and segregate them into different levels. The calls from the customers with platinum, gold and silver status are routed to our connected representatives, while regular customers are routed to our customer care executives. The technical support team of Vcare Tec too is efficient enough to provide the right solution at the right time to your customers. Acting upon the philosophy of creating happy customers, Vcare offers timely and quality solutions to the customers. It also provides multi-lingual associates to assists customers living in different regions of the world.
To have a direct conversation with the live agents, dial the following numbers mentioned below: 5000 Atrium Way, Suite 8, Mount Laurel, NJ 08054 +1-866-314-0619 (USA) +91-120-4019101 (IN) E-mail can be sent to our team at: email@example.com