Top 5 Tips to Crack 1Z0-1064-20 Oracle B2B Service 2020 Implementation Essentials Exam

Top 5 Tips to Crack 1Z0-1064-20 Oracle B2B Service 2020

Implementation Essentials Exam

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For Oracle 1Z0-1064-20 Exam

Preparation Tips for 1Z0-1064-20 Certification 1. Perform enough practice with Oracle system on related Oracle 1Z0-1064-20 certification subjects.

2. Identify the key configuration, workflow and data flow.

3. Understand all Syllabus Topics of the Exam which are Given in Description.

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1Z0-1064-20 Certification Detail Exam Code

1Z0-1064-20

Full Exam Name

Oracle B2B Service 2020 Implementation Essentials

Number of Questions

58

Practice Exams

1Z0-1064-20 Online Practice Exam

Passing Score

62%

Time Limit

85 minutes

Recommended Training

Oracle CX Sales and B2B Service Learning Subscription

Syllabus Topics for Oracle 1Z0-1064-20 Exam Topic Name

Initial Setup

Service Request (SR) Management

Entitlements

Knowledge Management (KM)

Digital Customer Service (DCS)

Omnichannel Communications

Productivity Features

Advanced Configuration, Integration and Analytics

Oracle 1Z0-1064-20 Exam Questions

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01. Which three subject functions are included in the RFST API for Service Requests (SRs)?

Option a) Update resource member b) Delete activity

c) Update SR reference d) Delete message e) Update resource manager

ANSWER a) Update resource member b) Delete activity c) Update SR reference

02. A service agent can create tasks from different system areas.

Identify three modules where a service agent can create and associate tasks.

Option a) Contacts b) Service requests c) Sales opportunities

d) Notes e) Social network

ANSWER b) Service requests c) Sales opportunities e) Social network

03. For which two groups of functions can keyboard shortcuts be set?

Option

a) Button Access Keys b) Personal Activity Functions c) Administrator (that is, "Power") Commands d) Action Commands

ANSWER c) Administrator (that is, "Power") Commands d) Action Commands

04. What is the main function of the Data Security Policies?

Option a) defines the views or functionalities the user can access

b) defines the data a particular user can see and/or modify c) defines the privileges and roles a particular user can have d) defines the actions a particular user can do

e) defines the views the application can access

ANSWER a) defines the views or functionalities the user can access

05. When published, SmartText entries can be made available to which two options?

Option a) specific users (i.e. "Select from list") b) all users (i.e., "Public")

c) you and your immediate coworkers (i.e. "My Group") d) yourself only (i.e. "Private") e) this folder (i.e. "Users with folder access only")

ANSWER d) yourself only (i.e. "Private") e) this folder (i.e. "Users with folder access only")

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