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Wikis in Action @ Binghamton University Libraries Abigail Bordeaux Erin Rushton Marcy Strong


Binghamton in Brief • 13,000+ students • 700+ faculty • 100+ library staff


Background • Staff intranet in place for several years • Remotely hosted wikis in use since early 2005 • Momentum post-CIL ’05 to organize and develop wiki locally


Implementation Process I • Formed task force in April ’05 • Researched and reviewed wiki options pretty quickly • Recommended implementation of MediaWiki in May ‘05


Implementation Process II • Installed in July 2005 • Migrated content from other wikis • Populated with some intranet content • Added help files in August/September • Took break in early fall • Conducted training in November


Now • Adding to help files • Writing style guidelines • Developing templates • Considering role of the intranet • Conducting further training


Committee Page •Agendas and meeting minutes •Collaborative editing •Repository for documents •Committee descriptions •Committee members


Current Events

Home


Home


Future Plans • More content – From intranet – Ideas from staff – Ideas from CIL 2006

• Public wiki – Waiting to see what computing centre does


Creating Help Files • Based on WikiMedia Foundation files (http://meta.wikimedia.org/wiki/Help:Con tents)

• Modified for BU staff needs


Creating Help Files • Based on WikiMedia Foundation files (http://meta.wikimedia.org/wiki/Help:Cont ents)

• Modified for BU staff needs • Included a glossary of softwarespecific terms


Benefits of Creating Help Files • Files reside on local server • Local decision on what to include • Great way to learn the software


Training Sessions • Designed as an hour-long, interactive session in the computer lab • Asked participants to bring a file to add as practice


Training Outline • What is a wiki?


Training Outline • What is a wiki? • Used help files as training structure


Training Outline • What is a wiki? • Used help files as training structure • How does the software work and what can it do for the user? • Lots and lots of practice!


Staff Concerns about the Wiki • Idea of collaborative editing • Making mistakes • Security • Appropriate content


So, What Did We Learn? • Information overload: basic is better • Need more time for hands-on learning • Need additional training • Start with content already on wiki and seek further suggestions

Binghamton wiki  

Wikisin Action @ Binghamton University Libraries Abigail Bordeaux Erin Rushton Marcy Strong Binghamton in Brief •13,000+ students •700+ facu...

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