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The Central Line - June/July 2008 - York Central Hospital

Making a Difference...One Moment at a Time Quit Date 8/8/8 Launched - YCH to Become Smoke-Free York Central Hospital’s Health and Wellness Committee and the Smoking Cessation Task Force has launched a campaign to make York Central Hospital and grounds smoke free. Entitled Quit Date 8/8/8 to coincide with the proposed effective date for the policy, August 8, 2008, the hospital’s new Smoke Free Policy was officially announced in an email sent to all staff by YCH President and CEO Bruce Harber in April. In addition to providing information the effects of smoking and second-hand smoke, the Quit Date 8/8/8 Task Force is also working to provide staff and patients who currently smoke with the supports they may need to become smoke free. “We will be the first smoke-free hospital site in

policy comes into effect on August 8, 2008, those who wish to smoke must refrain from smoking anywhere on hospital property, which includes the staff and visitor’s parking lots.

IT staff members Dan Meister, left and Jim Lowman receive some smoke free literature from Quit Date 8/8/8 Information booth volunteer Dr. David Harper.

the Central LHIN, while following in the footsteps of successful healthcare providers like award-winning Credit Valley Hospital and pioneer Mental Health Centre Penetanguishene,” says YCH President and CEO Bruce Harber. Supports For Smokers Plans include one-on-one counseling sessions for staff as well as nicotine replacement therapy, Lunch and Learn sessions, free Quit Kits, a free tele-

phone hot line and counseling through hospital’s Employee Assistance Program. Nicotine replacement medication and counselling will also be provided to patients as well. Policy in Effect, August 8 Although YCH has been smoke-free for a number of years, all smokers are currently required to refrain from smoking within nine meters of the hospital. Once the new

Smoking Cessation Expert Speaks at YCH Nurses, physicians and staff were gain valuable insight regarding the Ottawa Hospital system’s Smoking Cessation Campaign from the program’s organizer Dr. Robert Reid. Dr. Reid emphasized the importance of identifying patients who smoke at the admission stage. He advises healthcare providers to

ask patients if they have used any form of tobacco in the last six months. One of the most impressive aspects of Ottawa’s campaign is the telephone follow up program. An automated system calls each patient eight times in the months following discharge to help them with their efforts to become smoke free.

An information display has been set up in the hospital’s Atrium on a on a biweekly basis and in the lobby on Saturdays to provide information on kicking the habit and the new policy. A team of Smoke Free Champions will also provide smoking cessation information to staff in their departments. A number of Lunch & Learn sessions for those who want to quit have already taken place. Please contact Lynne Ackerman, ext. 7140 for information on quitting or call the Quit Date 8/8/8 hotline at ext. 7888.

Frequently Asked Questions Q: Can I smoke in my car in the parking lot? A: No, not if the vehicle is parked on hospital grounds. Q: Is the hospital asking me to quit smoking?

Dr. Robert Reid of the Ottawa Health System recently spoke to physicians and staff about the Ottawa Smoking Cessation Model.

A: Whether to smoke or not is a decision each person must make for themselves. You may continue to smoke but not on YCH grounds.

The Central Line - June/July 2008 - York Central Hospital

Family Expresses Gratitude On behalf of my father, brother and sisters, I am writing to thank the doctors, nurses and staff at York Central Hospital for the dedicated and kind medical care they provided to our mother, Mrs. Selina Shun-Ying Lau during her last stay at the hospital. We want to specifically thank Dr. Watson and Dr. Gandell and the nursing staff and physicians of the rehabilitation wing on the ground floor, in particular, nurses Deka, Helen and Martha and others on the 4 South wing and the ICU floor. Our beloved mother passed away on December 25 at York Central Hospital. We would like to make a donation to the York Central Hospital Foundation to show our appreciation. Attached herewith, please find a cheque. For acknowledgement purposes, we would like it to be shown as: In Memory of Mrs. Selina Shun-Ying Lau by the Lau Family. Sincerely, David T. Lau Ottawa


Patient Grateful for Exceptional Care I was a patient at York Central Hospital from April 19-25 and I want to commend the nursing staff for their fine care. Even though I do not know most of their surnames, my hope is that the nurses on 4 South will personally receive the feedback. The quiet and efficient Sam Narain prompted a calming effect.

The compassionate and efficient care of Andrea inspired confidence and trust. Genet’s bubbly personality and efficiency was a breath of fresh air and a ray of sunshine. Parvin was masterful in her attempt to restore IV installation, in spite of retreating veins.

Others also provided excellent care. Although the wait in the Emergency Department was in excess of five hours (two code blues didn’t help), the registration nurse was very considerate and reassuring Thanks for the exceptional care, William M. Day Richmond Hill

YCH Hosts Organ and Tissue Week Organ and Tissue Donation was the focus of a Lunch and Learn which was recently held to mark National Organ and Tissue Donation Week. Kidney donor Javier Santamaria said he was listening to an interview on CBC radio about a person who donated a kidney and after discussing it with his wife, he decided to do the same. “My decision had a lot to do with the support I had

from my wife and my family,” he said. “Everyone does so much more than donate a kidney – the doctors, the nurses, the medical team. I thought it was the least I could do.” Organ and Tissue Donation Week organizer Judy Cooper said YCH has been involved in the program for the past three years. According to Trillium gift of Life Organ and Tissue Coordinator Cathy

Javier Santamaria spoke about his decision to donate a kidney during Organ and Tissue Donation Awareness Week.

Weatherall, there were three organ donors at YCH in 2007. A total of nine lives were saved due to the dedication of YCH staff.

We want to hear from you! If you have celebrated an accomplishment, achieved a professional designation, spoken at a conference, written an article on health care or been elected president of your club within the past three months, let us know about it. Help us celebrate our staff and what they do in the community. We’re also looking for photo opportunities. Call Alan Gilday, Internal Communications Officer at ext. 7490, or email him at


The Central Line - June/July 2008 - York Central Hospital

YCH Staff, Physicians and Volunteers in the Spotlight

York Central Hospital Celebrates National Nursing Week On Monday, May 12, YCH celebrated the official kick off of National Nursing Week at an Opening Ceremony, in the Atrium of the CCCR. Official Opening With the authorization of Richmond Hill Mayor Dave Barrow, Town Crier John Webster officially proclaimed the week of May 12 to 18, as National Nursing Week in the Town of Richmond Hill. President and CEO Bruce Harber, Chief of Staff Dr. Larry Grossman and Chief Nursing Officer Kathleen Heslin spoke of the contributions of nurses in providing expert and compassionate care. “This celebration for nurses was recognition for their incredible work, their daily courage, strength and effort to meet patient needs through the increasing complexities of care and their unwavering commitment toward improving the health and quality of life of our patients,” said Kathleen Heslin. Educational Sessions There were a number of Lunch & Learn sessions for nurses on Wednesday, Thursday and Friday. Nurses were able to learn about International Nursing as well as the Role of the Nursing Practitioner and Rapid Response Team.

Nursing Week organizer said she was pleased with the week of events. ”York Central Hospital is very proud and appreciative of all that nurses do in caring for the health and well-being of our patients,” said Di Paolo.

Markham Town Crier John Webster kicked off YCH’s National Nursing Week in grand style when he read the official proclamation from the Town of Richmond Hill during the opening ceremony.

Nurse Educator Judy Smith said she’s pleased to see National Nursing Week grow.

“The events I’ve attended this week have been phenomenal,” said Judy Smith. “Nursing has opens so many opportunities that you never expect. You can become a researcher, an informatics educator. It’s just a stepping stone.” She believes nurses appreciate National Nursing Nursing Week and that they’re often busy doing what they’ve always wanted to do-nursing. Continued, Page 5

On Friday, there were a few more Lunch & Learn sessions. Nursing staff working on their unit also received commemorative water bottles and on-thespot massages. Tribute to Nurses On Thursday morning, nursing staff paid tribute to their colleagues who have died in the past year in a special remebrance service hosted by Kathleen Heslin. TD Canada Trust Supports Nursing Education Later on in the afternoonin a special recognition ceremony, nursing staff expressed their appreciation to TD Canada Trust Bank for their continued funding of educational opportunities for YCH’s nursing staff. Nicole Di Paolo, Corporate Nurse Educator and

Newly-appointed Director of Patient Care Tiziana Rivera, left, facilitated one of the many Lunch and Learn sessions held during the week.

Mental Health Program Nursing Manager Gundel Lee, left, RNs Bernie Bathory and Sean Dejardine check out the poster displays which represented the various nursing programs at YCH in the Atrium on Wednesday.

The Central Line - June/July 2008 - York Central Hospital


YCH Staff, Physicians and Volunteers in the Spotlight Continued, from Page 4

RN Nemely Lospe said she felt honoured to be a nurse. “When you feel appreciated, it makes you happy to do your work,” said Lospe.

ICU Nurse Sean Dejardine said the week was a “commendable celebration of people in a profession who actually act as heroes pretty much every day that they work in some way or another.” Dejardine was able to attend a few educational conferences through a grant he received from TD Canada Trust.

Nursing staff listen to the speakers during the National Nursing Week opening ceremony. The opening ceremony was the start of a week full of events dedicated to honoring YCH’s Nursing staff.

“It was a great week of events to honour staff who are invested in the organization and community," said Audrey Sheridan, Pain Nurse Clinician. ICU Nurse Sean Dejardine thanks TD Canada Trust bank for giving him the opportunity to further his education.

Kathleen Heslin, Chief Nursing Executive and Professional Practice Leader lights a candle to honor the nurses who have died during the past year at the tribute to nurses event, Thursday morning.

ED Loses Cherished Colleague Staff and patients in the Emergency Department were saddened by the loss of fellow staff member Mary Middleton who died in March. Mary came to the Emergency Department as an RN more than 18 years ago but to her fellow nurses, it feels as though she’s always been there. Mary was and will always be the designated “Mother” of the Emergency Department. Mary Middleton

Corporate Nurse Educator Nicole Di Paolo, left and Kathleen Heslin, Chief Executive Nurse and Professional Practice Leader cut the cake at the Opening Ceremony to kick off National Nursing Week.

Emergency Department staff members said they always knew when they worked with Mary, she would “tell it like it was”. Favorite memories of Mary are her love of Tim Horton’s, and her favorite pet names for staff. Staff members can still picture her, curled up on the couch, laughing with her colleagues. Mary was bright, passionate, fun-loving, wonderful person to be around and she will be truly missed.


The Central Line - June/July 2008 - York Central Hospital

YCH Staff, Physicians and Volunteers in the Spotlight

YCH Spiritual Leader Joins Armed Forces Rabbi Lazer Danzinger became Captain Lazer Danzinger following a recent ceremony at the 32 Canadian Brigade Group’s Armoury in Downsview. As a member of the army battalion’s spiritual care team, the rabbi, who is a member of the YCH Spiritual Care Team, will be counselling Jewish servicemen. Rabbi Danzinger is also the first Canadian born rabbi to be sworn in as captain since 1945.

Admin Professional Becomes Planner Mystica Beekmeyer, who provides admin support to HRSS and Organization Development is now a certified special events planner. Mystica Beekmeyer

Rabbi Lazer Danzinger, right, a member of YCH’s Spiritual Care team gets sworn in as a captain in the Armed Forces by Lt. Andrew Zelvin during a recent ceremony.

Brigade Chaplain Jillian Federico said the rabbi’s experience counselling

people in the health care and prison system made him a logical choice.

Mystica received the certification from the Canadian HR Tourism Council. She has been helpful in organizing events like the Kiani Awards, and administrative Professionals Week.

Webster YCH President Cormier Joins Chamber’s Board Selected to Join After serving as a Member asking the Government of and CEO CoAssociation of the Chamber’s Advocacy Ontario to act on its elecMedical programs director Arlene Webster has been selected to become a member of the National Association of Physician Recruiters. The association, which has just four Canadian members, allows mem- Arlene Webster ber hospitals to advertize physician vacancies on a World Job Bank, and receive information regarding compensation and industry trends. “This essentially puts YCH on the map in terms of physician recruitment,” says Webster. “I am honoured to become a member.”

Authors Article

York Central Hospital’s President and CEO Bruce Harber recently contributed to an article which was published in a recent issue of Health Services Management Research. The article, Using The Balanced Scorecard to Mobilize Human Resources in Organizational Transformation, outlines the case for using the Balanced Scorecard when evaluating an organization’s performance.

Committee for the past two years, Director of Public Affairs Melina Cormier was officially nominated to the Richmond Hill Chamber of Commerce Board of Directors at the Chamber’s Annual General Meeting on June 26, at the Sheraton Parkway Hotel.

tion commitment to provide growth funding to hospitals in high growth communities as well as to adopt the Health Based Allocation Model (HBAM).

Cormier worked with the Chamber and the Growing Communities Healthcare Alliance to develop a policy resolution for consideration by Melina Cormier the Ontario Chamber of Commerce (OCC).

Darlene Marando, Executive Assistant, Governance, completed the 34th Edition of Ottawa Race Weekend Marathon on May 25.

The OCC formally adopted the proposed resolution


Marando managed to finish the 42.2 km race in four hours, 32 minutes her personal best. “Overall, I was pleased with the results,” she said.

The Central Line - June/July 2008 - York Central Hospital


YCH Staff, Physicians and Volunteers in the Spotlight

YCH Honours Volunteers for National Volunteer Week York Central Hospital’s Volunteer Services Department honored the hospital’s many volunteers at a recent awards banquet.

to get to the hospital for their volunteer shift,” said Daigle. “I’m truly inspired by them and hope I can do the same when I’m retired.”

With more than 800 volunteers involved in the volunteer program, it’s easy to see how valuable they are to YCH.

Volunteer Anne Walker, who as been volunteering at the hospital for 34 years, said there wasn’t a cafeteria when she first started, just a cookie cart.

Volunteer and Community Services Director Karen Andersen said Volunteer Canada’s theme this week is Volunteers…from Compassion to Action. “We feel this theme is particularly appropriate as it encompasses the inspiration that drives our volunteers as they donate their time, energy and skills to better York Central Hospital,” said Andersen. In total, 100 volunteers were honored for their achievements. “Together you gave more than 75,000 hours last year, which is the equivalent

Outstanding Service Award winners, from left to right, are: Eileen Green, Norman Gillanders, Monika Chapman and Joan Smith.

of 38.5 full time staff to York Central Hospital,” said Andersen. Volunteer Services Coordinator Anna Daigle said she’s always amazed by the dedication of York Central Hospital volunteers. Holding an event to honor them is the least the hospital can do. “They even travel through snow storms

“I really enjoy it,” said Walker. “I feel I’m helping people. They like to tell us their stories.” The Caring Spirit Awards, which are given to those who demonstrate kindness, were given to Doug Le Drew and Win Redman. Le Drew was recognized for his efforts to purchase drinks for fellow volunteers while Redman ensures the volunteer lounge is always clean and tidy. Volunteer Marjorie Barker was to receive her 45-year pin however, she was unable to come to the event.

Third Annual YCH Spirit of Care Run Raises $70,000 York Central Hospital Foundation’s 3rd Share the Spirit of Care 5k Run/Walk event raised $70,000 to help fund the new Breast Health Centre in YCH’s Medical Imaging Department.

• Freedom 55 Financial brought in over $10,000 and entered five teams

The threat of rain didn’t deter the more than 543 participants who came out to enjoy the event. Highlights included:

Our thanks to all hospital staff who participated or pledged their friends.

•Arlene Webster raising more than $3,500 in pledges • Team Dove - Elenor Drago, Greg Oliver, Lucy Oliver, Lucciano and Terry Vilella collecting almost $2,800 and taking the prize for Top Team Pledge

• Weston Produce raised pledges, entered teams and donated refreshments.

Kristine Jarvi, left, congratulates Team Dove, the team that raised the most money for the second year in a row. Team members, in front, from left to right are: Eleanor Drago, Lucy Oliver, Terry Villella. In back, are Greg Oliver and Luciano Villella.

• Leadership teams Walk the Talk Guys and Walk the Talk Gals taking on a creative challenge – the Gals lost • Congratulations to Dan Montesdeoca, Facility Services, who placed third

overall with an impressive time of 19:33 • Peter Tsekouras, Redevelopment Office) finished 22nd with a time of 23:23. Congratulations Peter!

Thanks also to our sponsors, donors and the more than 100 volunteers who helped stage the event. We couldn’t have done it without you! Be sure to join us, May 2, 2009 for next year’s run.


The Central Line - June-July 2008 - York Central Hospital

Semi-Annual Kiani Awards...Celebrating Compassionate Care Emotions were running high in the Atrium of the CCCR on June 11 as York Central Hospital hosted the semi-annual Kiani Compassionate Care Awards. The Kiani Awards are awarded twice each year to staff members who go beyond the call of duty to demonstrate compassionate care to patients. Each recipient receives a framed certificate, a pin as well as a cheque for $500. To date, the awards, which are funded by Farsad and Joan Kiani, have been given to 36 YCH staff members. This year’s Kiani Awards were presented to RN Nancy McCart, 3 East Respiratory, Ambulatory Care Unit Secretary Ascenza Teixeira, Cheryl Linton, Clerk Typist in Hemodialysis at YCH’s Oak Ridges site, Dr. Matilda Ng, and Jay Massvelli, Orthopaedic Tech-Emerg Fast Track.

phone numbers of other specialists.

The most recent winners of the Kiani Awards were announced during a recent ceremony in the Atrium. From left to right are: RN Nancy McCart, Dr. Matilda Ng, Ascenza Teixeira, Cheryl Linton and Jay Movasseli.

Organizational Development Director Mary Yates, who hosted the event, read some of the reasons why each of the recipients were chosen. Nancy McCart’s dedication to her patients was clearly evident when she once brought in a television so one of her patients could watch a religious program. Cheryl Linton multi-tasks all day and while the telephones are ringing, two doctors are giving her instructions, nurses are asking her to fax something - all at the same time. She still cheerfully

helps patients with buttoning up their coats and tying their shoes laces as she is worried they could trip and fall. Linton said she’s still on “Cloud 9” after receiving the award. “I’ve never been so honored in my life, “ she said. The person who nominated Dr. Ng said, “She is very patient, kind and understanding no matter how busy her schedule. She goes out of her way to provide patients and family members from out of town with names and tele-

Ascenia Teixeira is always willing to lend a helping hand in the Ambulatory Care unit. On one occasion, she spent hours tracking down the belongings of a patient who had been moved several times and had lost them. “I was totally surprised,” said Teixeira. “Everyone in my department deserves a Kiani Award because they exemplify what compassionate care is and they do it every day. They inspire me.” Orthpaedic Tech Jay Movasseli was nominated in part, because he used his sense of humour to reassure a patient who was fearful a broken bone wouldn’t heal properly. Movasseli said he has received other awards but the Kiani Award is extra special because he was nominated by someone who appreciated his work.

Four YCH Programs Recognized at Innovations 2008 Health Expo A total of four YCH programs were chosen to be showcased at Innovations 2008, a Health Care Expo, facilitated by the Ontario Ministry of Health and Long Term Care. The HELP of Hospital Elder Life program was among the programs chosen. Elder Life Specialist Lori Geary and Tatiana Diamond, manager of the hospital’s Continuing Care Program developed

The program uses trained volunteers who work with staff to provide personal support and attention to older patients.

Lori Geary, left and Tatiana Diamond with their Elder Life Program display. Axiom News Photo

a new approach to help prevent the decline in elder patient’s cognitive and physical functions.

Human Resources Vice President Bill Whittaker’s model for CEO Performance Evaluation was also well-received. Chief Executive Nursing Officer and Professional Practice Leader Kathleen Heslin’s Improving Efficiencies Through Process Redesign and

Interprofessional Mentorship programs were also featured at the event. The Process Redesign program included centralization of staffing and scheduling and revision to all clinical schedules while the Interprofessional Mentorship program involved pairing experienced nurses with new nursing grads.

The Central Line - June/July 2008 - York Central Hospital


Filipino Celebration Brings Culture to YCH The Atrium of the CCCR was recently transformed into a small village in the Philipines for the Filipino Pistahan celebration.

Central Hospital.” “I think it helps strengthen the community when we have events like this,” said Marina Inting, who works in the X-ray department.

The smell of barbecue pork wafted through the air as dancers, many of whom were YCH staff entertained their colleagues. YCH’s Filipino community decorated the room with streamers, an island hut and even a white picket fence. Following welcoming comments from YCH President and CEO Bruce

YCH staff of Filipino descent performed the Tinikling dance at the very first Filipino Pistahan Celebration.

Harber, Philippine Consulate General Alejandro Mosquera said he was pleased to be able to celebrate the first Filipino Pistahan Celebration at YCH.

YCH Hosts Physician Meet and Greet More than 100 physicians and specialists turned out for the hospital’s 3rd Annual Meet & Greet Event at Eagles Nest Golf Club, April 29. The event was designed to allow physicians in the area to discover all the services YCH has to offer them and to provide them with an opportunity to network with members of the Leadership Team. Chief of Staff Dr. Larry Grossman said he’s always surprised by the feedback he receives from the event.

opportunity to learn more about the hospital and to meet the newest doctors. “The doctor I met last year, started sending me patients and this year, they actually thanked me for taking care of their patients, “ said one doctor. Chief of Staff Dr. Larry Grossman will be sending out a package of information to doctors who attended the event to keep them posted about various events taking place at YCH.

Chief of Staff Dr. Larry Grossman speaks to physicians at the Annual YCH Physician Meet & Greet.

Organizer Paulina Gonzales said she received nothing but positive feedback about the event. “Everyone was pleased with the food and the dancing, “ she added. “It was lots of fun.”

YCH Named Cancer Screening Site YCH has been chosen to be a screening centre for colorectal cancer by Cancer Care Ontario. Ontario has one of the highest rates of colorectal cancer in the world and all staff over the age of 50 are encouraged to be tested. You can’t afford to ignore colorectal cancer as there are no physical signs or symptoms in the early stages. According to Dr. Stephen Sinclair, YCH’s Division Head of Gastroenterology, colon cancer is quite common.

“I had one doctor tell me he was able to finally meet a specialist he had been referring patients to for years,” he said. Response to the event by physicians was overwhelming. Several doctors said they appreciated the

“I thank the Filipino health care workers at York Central Hospital,” said Mosquera. “You are the pride of the Philipines.” This celebration is a great example of the diversity that is embraced here at York

It makes me feel proud that we were able to share our culture, “ said Everlinda Devera, ECE Assistant

If caught early through a colonoscopy, there is a 90 per cent chance it can be cured.

There are two types of screening for colorectal cancer, Fecal Occult Blood Test(FOBT) and Colonoscopy. Health care providers believe people over 50 should be having an FOBT every two years.

Are You At Risk? You may be if you: • Have a family history of colorectal cancer • Are 50 years of age or older • Have benign polyps (growths) For more information online, visit or call the Infoline at 1-866410-5853.


The Central Line - June/July 2008 - York Central Hospital

YCH Stroke Awareness Day Raises Close to $20,000 York Central Hospital’s staff and physicians came through in a big way for the Heart and Stroke Foundation of Ontario.

what they can do to avoid them. YCH’s Dr. Warren Goldstein said he was thankful staff were able to learn the signs of stroke, which are:

Together with a team from Alexander MacKenzie Secondary School and Home Depot, more than $20,000 was raised. Sandi Tanner, Director, Labour Relations, whose four-year-old daughter Lauren suffered a stroke, brought in the most money with an individual total of $6,100. The top team was Rollin for Lauren which raised $11,662. Many of the riders said riding the Big Bike for Stroke was a wonderful

The Easy Riders, a team consisting of members of the finance and administration departments took a well-deserved break following their ride on the Big Bike for Stroke.

experience. They appreciated being able to give something back to the community. Lucky rider Marg Cooksley, of I.S. won the draw for a Westjet trip valued at $2,200.

“The main goal was that YCH is the district stroke centre for York Region,” said organizer Sue Mainella. “We also wanted to help staff recognize the risk factors associated with stroke and to provide them with information on

YCH Celebrates Administrative Professionals Week The more than 180 administrative professionals at YCH were recently honored for their hard work and dedication as YCH’s Administrative Professionals Week celebration. About 80 admin staff participated in a reception in the Atrium where members of the hospital’s leadership team expressed their gratitude. “It’s always nice to be acknowledged,” said Carmen Newman who works in the Finance Department on Yonge St. “I haven’t seen some of these people in a while so it’s nice to visit.” Organizational Development Director Mary Yates called the

Administrative professionals Carmen Newman, left and Effie Sofianidis fill out ballots for prizes as part of Administrative Professionals Week, which ran from April 21-25.

admin professionals the “glue that keeps us all together” in her welcome message. “The fact that we are able to provide an organized face to our patients and public is because of you,” said Yates. In the afternoon, the staff were able to listen to

motivational speaker Randy Taylor speak about discovering the passion within. He encouraged the audience to have the capacity to reconnect with the little voice inside – the voice that drives us through life. “Figure out what you want to do in life and take the steps to move toward it,”

- sudden weakness or numbness on one side of the body - difficulty speaking - headaches or loss of vision - dizziness Several displays associated with Stroke Awareness were set up in the Atrium which allowed staff and volunteers gather information or to have their blood pressure and blood sugar checked.

Emergency Department Receives Funding MPP Reza Moridi recently visited York Central Hospital to announce the hospital will be receiving $1.322 million to help alleviate ER wait times. YCH Chief of Staff Larry Grossman said the funding reflects that the hospital doesn’t have the resources it needs to handle all the patients it serves. “It’s going to be well spent here at York Central Hospital,” said Dr. Grossman. YCH was one of 22 hospitals that received the funding.

The Central Line - June/July 2008 - York Central Hospital 11

Global Television News Broadcasts Live from YCH Lights, camera, we’re live...with Global News at 6. That was the scene as the Global News at 6 team delivered their entire news program from the parking lot in front of the Atrium, June 4. The program, was part of Global’s News from the Neighbourhood series which brought the anchor desk team to five area hospitals during the week. The excitement started to build early in the afternoon as Global equipment trucks moved into the parking lot. Crews arrived six hours ahead of the broadcast to set up their equipment and ensure everything was ready for the 6 p.m. broadcast. A small crowd of staff, patients and members of the public gathered to catch the excitement live while a few area residents came down to watch the broadcast when they realized the crew was broadcasting in their neighbourhood. Public Affairs staff member Stefanie Kriebe spent more than three weeks leading camera crews throughout the hospital and the community while filming segments in preparation for the news program. Compassion in Action One news story featured YCH’s Dr. David Berger, whose compassion for his palliative patients brings him into their homes as part of his regular routine.

Newcasters Susan Hay, right and Leslie Roberts share a laugh just before show time while Anne Marie Mediwake and weatherman Anthony Farnell wait for their cue.

Dr. Berger, Chief and Clinical Director, Continuing Care program, firmly believes it’s essential for doctors to see their patients in their homes.

showed how she goes that extra mile in delivering care. Yu has learned key phrases in several different languages so she can better understand her patients who have few English language skills.

“How else can you see how they bend when they put their clothes or their shoes on,” he asks?

“It makes them feel more comfortable,” says Yu.

“Even their blood pressure is lower.” Focus on Redevelopment YCH President and CEO Bruce Harber was interviewed about YCH’s major expansion. When asked about the hospital’s redevelopment project, Harber said once the expansion of the new Emergency Department is completed, the hospital will be able to better manage the estimated 65,000 emergency room visits it currently receives. After the show, members of the news team met with fans and signed autographs.

Rehab Unit Profile At YCH, Global followed patients and staff through various stages of learning how to use new hip and knee joints following replacement surgery. Having rehab in the same hospital where the surgery is performed is a great benefit to the patient. The wait times for rehab are significantly reduced.

YCH Day Care Staff members Lee Perry, left and Ines Rizzi, right got a chance to get up close and personal with their favorite newscasters.

The unit also has an Independent Living Suite where patients work with occupational and physiotherepists to learn the skills they will need when they return to their homes. Caring for Our Diverse Community Helen Yu, an RN in the hospital’s Dialysis Unit,

Global News trucks started arriving at York Central Hospital around 11 a.m. to prepare for the 6 p.m. newscast.


The Central Line - June/July 2008

Orientation - May-June 2008 Please Give a Warm Welcome to our New Staff!

Upcoming Events and Activities Monday, July 14 and Tuesday, July 15 Code of Conduct Display, Atrium, 1 - 3p.m. Staff can provide input on the draft Code of Conduct

Wednesday, July 16 Staff Sneak Preview tour of the new Emergency Department from 10 a.m. - 12 noon. Special Staff and Donor Recogntion Celebration in the Atrium at 2 p.m.

YCH was fortunate enough to be able to add to the YCH Health Care team in May. Back row, left to right are: Amynilda Calupig, Laboratory Medicine; Jane Mina, RN 3 East; Analisa Ramirez, RN, 4 South; Chi Wai Mak, RPN, 3 East; Youngran Park, RN, CCU; Cecilia Wong, RPN, 4 North; Leonie Lau, RN, 4 North; Medeeha Ahmed, Instructor Therapist, Autism Service; Judy Eristhee-Braham, Unit Secretary, ICU; Coleen Williams, Staffing Clerk, Central Staffing; Allison Martin, Instructor Therapist, Autism Service; and Elena Shvartsman, RN, ICU Front row: Sandra Pileggi, Unit Secretary, Continuing Care; Victoria Bakun, RPN, 4 East; Vanita Kellawan, RPN, 4 East; Allan Lee, RN, Emergency Medicine; Luba Kakhodnova, RN, 4 East; Samantha McLachlan, Manager, Emergency Medicine, Olga Zizovski, Environmental Associate. Missing from the photo: Sandra Raso, Respiratory Therapist.

July 16, 18 and 22 Code of Conduct Focus Group/Open Sessions will also be held in Room 217 in the CCCR. On July 16, the session will be held from 12 noon to 1:00 pm, on July 18 the session will be held from 10 to 11 am, on July 22 the session will be from 10:30 to 11:30 am.

Please welcome new staff members who joined YCH in June. Back row, from left to right are: Manjula Jacob, RN; Hamed Hashemi, RN; Cesar Tangalin, Environmental Services; May Bacolong, Environmental Services; Ivory Tigley, RN; Stephanie Chow, Non-Registered MLT; Monica Barylski, RPN; Megan McEwan, RN; Candy Rose General, RN; Shelby Glazier, RN; Anna Suleymanova, RN; Jane Liu, Pharmacy Intern; Nicole Samuel, Pharmacy Intern; Agnes Swica, Environmental Services; Lina Nedion, RN; Peng Nie, RN; Mandeep Singh, RN; Front row: Tresha Forrester, RPN; Maunaki Barot, Food Services; Mylene Rodolfo, Environmental Services, Anastasiya Kotelenets, RN; Mihaela Carasila, RPN; Alexandra Sobol, RN; Caiju Huang, RN.

CentralLine June-July08  
CentralLine June-July08  

A newsletter researched, written, designed and printed by Alan Gilday