Appendix A. The Bugzilla FAQ This FAQ includes questions not covered elsewhere in the Guide. 1. General Questions 1.1. Can I try out Bugzilla somewhere? If you want to take a test ride, there are test installations at http://landfill.bugzilla.org/, ready to play with directly from your browser. 1.2. What license is Bugzilla distributed under? Bugzilla is covered by the Mozilla Public License. See details at http://www.mozilla.org/MPL/. 1.3. How do I get commercial support for Bugzilla? http://www.bugzilla.org/support/consulting.html is a list of companies and individuals who have asked us to list them as consultants for Bugzilla. There are several experienced Bugzilla hackers on the mailing list/newsgroup who are willing to make themselves available for generous compensation. Try sending a message to the mailing list asking for a volunteer.
1.4. What major companies or projects are currently using Bugzilla for bug-tracking? There are dozens of major companies with public Bugzilla sites to track bugs in their products. We have a fairly complete list available on our website at http://bugzilla.org/installation-list/. If you have an installation of Bugzilla and would like to be added to the list, whether it’s a public install or not, simply e-mail Gerv <gerv@mozilla.org>. 1.5. Who maintains Bugzilla? A core team (http://www.bugzilla.org/developers/profiles.html), led by Dave Miller (justdave@bugzilla.org). 1.6. How does Bugzilla stack up against other bug-tracking databases? We can’t find any head-to-head comparisons of Bugzilla against other defect-tracking software. If you know of one, please get in touch. In the experience of Matthew Barnson (the original author of this FAQ), though, Bugzilla offers superior performance on commodity hardware, better price (free!), more developer-friendly features (such as stored queries, email integration, and platform independence), improved scalability, greater flexibility, and superior ease-of-use when compared to commercial bug-tracking software. If you happen to be a vendor for commercial bug-tracking software, and would like to submit a list of advantages your product has over Bugzilla, simply send it to <documentation@bugzilla.org> and we’d be happy to include the comparison in our documentation.
1.7. Why doesn’t Bugzilla offer this or that feature or compatibility with this other tracking software? It may be that the support has not been built yet, or that you have not yet found it. While Bugzilla makes strides in usability, customizability, scalability, and user interface with each release, that doesn’t mean it can’t still use improvement!
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