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MORE THAN AN IT COMPANY

When and where you need us since 2001

YOUR BUSINESS IT SOLUTIONS PARTNER


When and where you need us since 2001

Full-service, IT Solutions Provider located in the Greater Houston area. Over 80 years combined experience in IT ranging from enterprise-level network security to computer service & repair.

Consulting, Support, Cloud-Based and Managed IT Services Headquartered in Houston, Texas


THE PROBLEM


THE PROBLEM Unpredictable Downtime & IT Expenses • When your IT services are down employees are unproductive and critical business tasks are interrupted • Downtime effects workflow, employee moral, customer confidence & your bottom line • What is the cost?


THE SOLUTION


THE SOLUTION Alexuar Managed IT Solutions • Live Help Desk • 24/7/365 Monitoring of your entire network • Real-time Alerts • Proactive Maintenance & Support • Pre-failure Indicators - Downtime Prevention • Security Optimization & Compliance • Backup/Disaster Recovery • Business Continuity


THE SOLUTION Scalable & Fixed-cost • Enhanced ROI • Increased Productivity • Fixed price per-user for easy scalability as your business needs change • Complete, Automated Asset Management • Regular reporting for planning and risk management


THE PROCESS


THE PROCESS 4 Steps Business Operations & Needs Meeting

IT Audit

Plan & Presentation

Implementation


THE VALUE


THE VALUE Do You Know Your True IT Costs? How much do you spend on IT annually?

$xx,xxx

How much does downtime & unproductivity cost your business? $xx,xxx

Value of Worry-free, Stress-free IT?

$ - Priceless


THE VALUE - Priced to Meet the Budget of any Business PROACTIVE

COMPREHENSIVE

Monitoring & Alerting Asset Management Security Assurance Preventative Maintenance Live Help Desk Reporting

Quarterly Business Review 300Gb of Remote Backup Data Storage Unlimited on-site/off-site service & labor for installs, repairs, adding new users, network troubleshooting, etc … Server Cost: Workstation/User Cost:

(available option)

(TLSA options available*) $/mo./server

$/mo./server

$/mo./workstation

$/mo./user (1-5)

*TLSA – Tech Labor Service Agreements – sold in hourly blocks - ** Contact us for pricing.


CLOUD-BASED SERVICES


CLOUD-BASED PRODUCTS & SERVICES

Email Services

Voice Services

Productivity (Office Apps)

Collaboration & Instant Messaging

Identity & Access Management

Business Infrastructure

Security

Backup & File Sharing

Archiving

Conferencing

Mobility


EMAIL SERVICES HOSTED MICROSOFT EXCHANGE

• Business-grade email, calendar & contacts • 99.9% up-time guarantee & worry-free support • Fully integrated and mobile to help make your business more competitive and agile

POP/IMAP BUSINESS EMAIL

• Create a customized email address for your company • A few $ per mailbox/month • If you don't have a domain name, we can help you get one

EMAIL ARCHIVING

• Keep your email securely archived & easily accessible using HostPilot • Preserve, protect & restore features to help safeguard intellectual property, facilitate compliance, & speed eDiscovery Never loose an email again. Ever!

ADVANCED EMAIL SECURITY

• Advanced email security to identify, block & delete suspicious email • Protects your business from threats that disrupt your users, damage hardware or compromise your security

ENCRYPTED EMAIL

• Encrypt outgoing emails across your organization • You determine which regulations affect your business & which user accounts you need to control • Host & manage the hardware/software to enable the encryption/decryption process & manage digital identities


VOICE SERVICES HOSTED PBX

• Extended rich, reliable calling features • Hosted PBX to preserve capital & slash operational costs • Maintain high levels of reliability & complementary migration

SMART800 TOLL-FREE NUMBERS

• Toll-free numbers with low rates & flat, per-minute pricing • Vanity numbers to brand your business & our simple online control panel for easy administration

SMARTFAX INTERNET

• Complete faxing capabilities from any Windows computer • Includes sending and receiving faxes to and from any fax machine

PBX PHONES • Powered by Polycom (SoundPoint and VVX) & Cisco (SPA) phones designed for office workers, busy managers & front-line staff • Easy-to-use interfaces, rich audio quality & productivity features • 2-3 line all-purpose phones, 4, 5 & 6 line professional phones, 8-10 line touch screen phones • Popular Polycom SoundStation conferencing phones

Polycom VVX

Cisco SPA

(2, 4, 8 & 10 line models)

(3, 4, & 5 line models)

DECT Cordless

Polycom SoundStation Conference Phones


VOICE SERVICES – HOSTED PBX FEATURES System Features

Phone Features

• Voicemail

• Call Forward

• Phone

• Auto Attendant

• Call Hold

• Phone Lock/Unlock

• Call Routing

• Call Recording

• Speed Dial

• Caller ID

• Speakerphone

• Password

• Follow Me Forwarding

• Call Log

• Volume Control

• Custom Hold Music

• Call Transfer

• Administrator Password

• Direct Inbound Dialing (DID)

• Call Waiting

• Named Ring Groups

• Message Waiting Indication

• 3-way Conferencing

• All Page/Intercom

• Multi Call Appearance

• Do Not Disturb

• Overhead Paging

• Click-to-Call

• Headset Jack (RJ11)

• Call Park and Pickup

• Desktop Console

• Mute

• Inbound Caller Name

• Hunt Groups

• On Hook Dialing

• Desktop Softphone

• ACD/Call Queuing

• Auto Answer

• Daylight Savings Time

• Busy Call Forward

• Day/Night/Holiday Switching

• Directed Call Pickup

Polycom VVX

Cisco SPA

DECT Cordless

Polycom SoundStation

Book (400 Entries)


BACKUP & FILE SHARING SECURISYNC • • •

Simple, secure, cloud-based backup with folder & file sharing Share with people who don’t have it installed Boosts mobility by keeping files and folders backed up, up-to-date & accessible through Mac, Windows, iPhone, iPad, Android, Windows Phone, BlackBerry - or through a web browser

OUTLOOK BACKUP • •

Easy-to-use, web-based tool that allows you to protect your locally stored Outlook data from crashes or lost devices Protect your data

LOCAL/REMOTE BACKUP •

• • •

Encrypted backups are stored on a local external drive and transmitted to a secure datacenter Unlimited onsite archiving Create a block level replica of a single drive or your entire system(s) Quickly recover from a failed hard drive or an office blown away


PRODUCTIVITY MS OFFICE APPS • • • • •

Latest versions of Word, Excel, PowerPoint, Outlook & more Powered by Office 365 MS Office Apps is available for desktops, mobile devices, & the web MS Office Apps is always up-to-date, and is fully integrated with our Office in the Cloud suite of services Flexible monthly subscription


COLLABORATION & INSTANT MESSAGING SKYPE® FOR BUSINESS • • •

Offers your business a powerful communication & collaboration tool Backed by our premium security, 24x7 support & migration capabilities, Provides you & your employees instant messaging, voice chat, video chat, meetings & shared whiteboard sessions right from your computer

SHAREPOINT • • •

Powerful platform for building shared document repositories, corporate Intranets, and project-specific web sites No hardware or software to manage Portal is accessible virtually anytime & virtually anywhere through a web browser


CONFERENCING CONFERENCE CALLING • •

SmartConferencing lets you accelerate decisions and avoid business travel Simple, low-cost way to hold phone conferences

Simple and straightforward

No dedicated line necessary • Each conference can include a private, unique toll-free call-in number • Web-based call scheduling

Professional calling features

Separate host and guest codes • Listen-only codes to limit the number of speakers • Record calls for reviewing, downloading, and sharing

Works for bigger groups

Gather up to 25 people without a reservation • Gather up to 100 people on a scheduled phone conference

Designed for business

Free 24/7 phone and email support • No contracts required.


BUSINESS INFRASTRUCTURE

PRIVATE CLOUD • •

Offers the convenience & cost-effectiveness of the cloud - with the control, agility, & customizations of on-premises environments Greater freedom to customize, integrate & control your cloud environment while still benefiting from our Worry-Free Experience.

CLOUD SERVER • • •

Highly available multitenant platform that’s architected specifically around superior performance, availability & data protection Designed to keep you focused on your applications & your middleware Free from worry about virtualization, server hardware or datacenter facilities

WEB HOSTING •

Variety of web hosting solutions on multiple platforms based on your specific needs.


IDENTITY & ACCESS MANAGEMENT APPID® • • • • •

Single sign-on (SSO) solution that works for any-sized business Scale your cloud footprint without sacrificing security or usability No infrastructure pre-requisites Simple deployment Backed by white-glove onboarding, 24/7 support & ongoing innovation.

• •

Optimized for mobile productivity For administrators, this includes both a mobile HostPilot app as well as mobile device management features For users, mobility is core to our services—our Hosted Exchange service, for example, allows you to sync your email, calendars and contacts on virtually any device Also offer mobile apps or experiences for SecuriSync, AppID®, and many other services

MOBILITY

• •


ANTI-VIRUS & MALWARE PROTECTION

AVG CLOUDCARE ANTI-VIRUS • •

Directly integrated with our flagship product AVG AntiVirus – the internet security solution trusted by millions of users worldwide A central management platform alerts you to issues & enables you to push policies & updates across accounts easily & efficiently

AVG CONTENT FILTERING • •

Protects users from malicious online content & blocks access to inappropriate websites Boost your team’s productivity by centrally managing web access based on predefined usage policies

MALWARE BYTES • •

Industry-leading anti-malware & anti-spyware scanner detects & removes malware like worms, Trojans, rogues, spyware, bots, & more Anti-rootkit technology drills down & removes deeply embedded rootkits, one of the most dangerous forms of malware


WEBSITE DESIGN & MARKETING DESIGN WITH A PURPOSE • •

Custom web site design that will enhance your brand Unique & attractive website but increases the number of visitors, quality leads & improves your bottom line

Responsive Web Design • Latest responsive techniques that detect your viewers screen size & orientation & change the layout accordingly • Your message will come across the same on a mobile phone as it does on a computer screen eCommerce • If you want to sell it online, we have the solution and the experience • Built-in analytics to find out how your visitors locate your website, identify which pages and links your visitors click, and more Experience • New website or a re-design, we provide engaging content, original graphics, easyto-use navigation & search engine optimization that work together to make your site standout & generate more business Marketing • Expert Internet Marketing Services to get your website high search engine rankings, more leads & greater conversion rates


When and where you need us since 2001

For more information or to schedule an appointment please contact us: 281-646-1200 email: sales@alexaur.com web: www.alexaur.com ph:


MORE THAN AN IT COMPANY

When and where you need us since 2001

YOUR BUSINESS IT SOLUTIONS PARTNER


Alexaur Technology Services, Inc.