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Elementary Level 2 Supporting Documents Second Week


VOCABULARY English Words for Office Stationery

A Clipboard

A Folder

A Floppy Disk

A calendar

A DVD

An Envelope


A Notepad

Glue

Paper Clip

Pen

Hole Punch

Paper

Glue

Pencil


Post-notes

Rubber Stamp

Scissors

Stamp

Pins

Ruler

Sellotape

Stapler


Whiteboard

Marker Pen

Overhead Flipchart

PDA Microphone

Charts Document


Diary

Spreadsheet

English Words for Office Furniture, Fixtures and Fittings

Table

Chair

Bin

Door


Window

Filling Cabinet

Carpet

Plant

Desk

Safe

Wall Calendar

Light Switch


Desk Lamp

Fire Alarm

Smoke Alarm

First Aid Kit

English Words for Office Equipment

Keyboard

Monitor


Memory Stick

Mouse

Telephone

Printer

Briefcase Scanner

Calculator

Computer


Laptop

Photocopier

Water Cooler

Shredder

Projector

Overhead


English Words for Meetings and Presentations

Meeting Room

Presentation

Colleagues

Handshake

Talking about Work

What is Marek doing? Where does Monica work? What is Fatima doing? What is Amina's job? What is Antonio's job? What are they doing? Do you work in a shop? Where does Juan work?

He is cleaning tables. She works in a bank. She is serving customers. She is a dentist. He is a bus driver. They are serving customers. No. I work in an office. He works in Asda.


Useful phrases for making and changing appointments.

Asking to meet "Are you available on the 17th?" "Can we meet on the 16th?" "How does the 3rd sound to you?" "Are you free next week?" "Would Friday suit you?" "Is next Tuesday convenient for you?" "What about sometime next week?"

Agreeing on a date "Yes, Thursday is fine." "Thursday suits me." "Thursday would be perfect."

Suggesting a different date

Setting a time

"I'm afraid I can't on the 3rd. What about the 6th?" "I'm sorry, I won't be able to make it on Monday. Could we meet on Tuesday instead?" "Ah, Wednesday is going to be a little difficult. I'd much prefer Friday, if that's alright with you." "I really don't think I can on the 17th. Can we meet up on the 19th?"

"What sort of time would suit you?" "Is 3pm a good time for you?" "If possible, I'd like to meet in the morning." "How does 2pm sound to you?"

Changing the arrangement "You know we were going to meet next Friday? Well, I'm very sorry, but something urgent has come up." "I'm afraid that I'm not going to be able to meet you after all. Can we fix another time?" "Something has just cropped up and I won't be able to meet you this afternoon. Can we make another time?"


Booking a hotel room

I´d like to book a room please. Receptionist:

— Good afternoon, San Felice Hotel. May I help you?

Mrs Ryefield:

— Yes. I´d like to book a room, please.

Receptionist:

— Certainly. When for, madam?

Mrs Ryefield:

— March the 23rd.

Receptionist:

— How long will you be staying?

Mrs Ryefield:

— Three nights.

Receptionist:

— What kind of room would you like, madam?

Mrs Ryefield:

— Er... double with bath. I´d appreciate it if you could give me a room with a view over the lake.

Receptionist:

— Certainly, madam. I´ll just check what we have available. . . Yes, we have a room on the 4th floor with a really splendid view.

Mrs Ryefield:

— Fine. How much is the charge per night?

Receptionist:

— Would you like breakfast?

Mrs Ryefield:

— No, thanks.

Receptionist:

— It´s eighty four euro per night excluding VAT.

Mrs Ryefield:

— That´s fine.

Receptionist:

— Who´s the booking for, please, madam?

Mrs Ryefield:

— Mr and Mrs Ryefield, that´s R-Y-E-F-I-E-L-D.

Receptionist:

— Okay, let me make sure I got that: Mr and Mrs Ryefield. Double with bath for March the 23rd, 24th and 25th. Is that correct?

Mrs Ryefield:

— Yes it is. Thank you.

Receptionist:

— Let me give you your confirmation number. It´s: 7576385. I´ll repeat that: 7576385. Thank you for choosing San Felice Hotel and have a nice day. Goodbye.

Mrs Ryefield:

— Goodbye.


PROFESSIONS

accountant(s)

baker(s)

barber(s)

barman (barmen)

builder(s)

butcher(s)

carpenter(s)

cashier(s)

chambermaid(s)

chef(s)

cleaner(s)

dentist(s)

doctor(s)

electrician(s)

engineer(s)


fireman (firemen)

fishmonger(s)

flight attendant(s)

hairdresser(s)

judge(s)

lawyer(s)

nurse(s)

optician(s)

painter(s)

photographer(s)

plumber(s)

policeman (policemen)

porter(s)

reporter(s)

post[wo]man (post[wo]men)

sales assistant(s)

receptionist(s)

sales representative(s)


scientist(s)

secretary (secretaries)

surgeon(s)

tailor(s)

teacher(s)

technician(s)

vet(s)

waiter(s)

welder(s)

Work - What do they do? Where do they work? Job Accountants

What do they do?

Where do they work?

Look after the finances in an organization.

They work in an office.

Bakers

Bake bread.

They work in a bakery.

Barmen/wome

Serve drinks.

They work in a bar, pub or restaurant.

Clean and tidy rooms.

They work in a hotel.

Prepare and cook food.

They work in a kitchen.

Look after people's health.

They work in a hospital or surgery.

Look after passengers.

They work in an airplane.

Hair dressers

Cut and style people's hair.

They work in a hair salon.

Judges

Judge and sentence people.

They work in a law court.

n Chambermaid s Chefs Doctors Flight attendants


Lawyers

Defend and prosecute people.

They work in a law court and in a lawyers office.

Nurses

Look after patients.

They work in a hospital or doctor's surgery.

Porters Receptionists Sales

Carry other people's bags and luggage.

They work in a hotel or train station.

Meet and greet visitors.

They work in reception.

Sell goods and look after customers.

They work in a shop.

Arrange appointments, type letters and

They work in an office.

Assistants Secretaries

organize meetings. Surgeons Tailors Teachers Technicians Vets

Operate on people who are sick.

They work in a hospital.

Design, make, alter or repair garments,

They work in factories and shops.

Teach people.

They work in a school.

Organize and repair technical equipment.

They work everywhere!

Look after people's animals.

They work in a veterinary surgery or vets.

Waiters/Waitre

Serve people food and drink.

They work in a restaurant.

Weld metal to make things.

They work in factories and

sses Welders

construction.

Leaving or Losing your job There are many different ways to express leaving or losing a job.

To Leave Your Job:To resign | To quit | To leave your job = to give up a job or position by telling your employer that you are leaving. To retire = to leave your job or stop working because of old age or ill health.

To Lose Your Job:To be dismissed | To be fired | To get fired | To be sacked | To get the sack | To get the chop | To get your P45 | To lose your job = to be asked to leave a job, usually because you have done something wrong or badly, or sometimes as a way of saving the cost of employing you. To be made redundant = to lose your job because your employer no longer needs you.


Dialogue

John has a job interview for a Saturday job Interviewer: John: Interviewer: John:

So, you've applied for the Saturday position, right? Yes, I have. Can you tell me what made you reply to our advertisement? Well, I was looking for a part-time job to help me through college. And I think that I'd be really good at this kind of work.

Interviewer: John:

Do you know exactly what you would be doing as a shop assistant? Well I imagine I would be helping customers, keeping a check on the supplies in the store, and preparing the shop for business.

Interviewer:

That about covers it, you would also be responsible for keeping the front of the store tidy. What sort of student do you regard yourself as . . . did you enjoy studying while you were at school?

John:

I suppose I'm a reasonable student. I passed all my exams and I enjoy studying subjects that interest me.

Interviewer: John: Interviewer: John: Interviewer:

Have you any previous work experience? Yes. I worked part-time at a take-away in the summer holidays. Now, do you have any questions you'd like to ask me about the position? Yes. Could you tell me what hours I'd have to work? We open at 9.00, but you would be expected to arrive at 8.30 and we close at 6.00 pm. You would be able to leave then. I think I have asked you everything I wanted to. Thank you for coming along to the interview.

John: Interviewer:

Thank you. When will I know if I have been successful? We'll be making our decision next Monday, we'll give you a call.

References http://www.esolcourses.com/content/englishforwork http://www.esolcourses.com/topics/at-the-office.html


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