details from the previous trip were recorded, passenger counting buttons were made larger, and the survey was designed so it could be completed like a flashcard game in about a minute. These design changes were all made based on feedback from our team in the field.
Share My Bus Dhaka mobile Android app modules: (Left) Bus details; (Middle) Passenger counting; (Right) Rider survey
Surprisingly despite us not being there, the team in Dhaka had very minimal problems with the app in practice, despite a brief 3 hour training to a new set of 8 volunteers to deploy in the field. We did, however, have multiple problems with users in Boston from downloading the app and then using the app properly. This may suggest a need for better training or custom apps for different local contexts. We are hoping that it is the former rather than the latter.
Thesis Defense DRAFT, 38