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Document details

Analyzing the Criteria of Shopping Mall Customers via Expert System

Published on Nov 15, 2016

AJER
About

In this study, the aim is to identify the points to which people pay attention when choosing the shopping malls, and the logical functions were inspected with eight (8) variable options (in 28=256 different situations) by simplification. The customer choices were evaluated via the software which was developed based on the dissertations and scientific publications of the experts. In this way, 20 rules were obtained by reducing the number via the simplification of Boolean Functions (BFs). Expert Systems (ES) are the software that perform modeling and reasoning, and monitor the decision-making processes of one or more individuals on specific areas. Through the use of ES, the reason why the visitors of a target shopping mall prefer it can be understood via the database. Thanks to such researches, shopping mall customers are able to choose whichever is suitable for them. Moreover, shopping malls can analyze what type of customers they appeal to, and maintain the advertisement and

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