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VeloBPS Global Back Office Process Solutions


Delivering a Global Workforce

VeloBPS Back Office Process Solutions

The Velocity of Global Process Outsourcing

VeloBPS Back Office Process Solutions

Bringing Talent Together from Around the World

Let Experts Manage Your Business Processes – So You Can Focus On Your Core Business You’ve finally found the perfect candidate for a critical position.

VeloBPS doesn’t just have the expertise but can perform business process at the highest quality and at a much lower cost.

Now the fun begins – right?

When was the last time you identified how much of your HR budget is allocated to handling back-office paperwork and tasks?

You get to spend your valuable time calling references, running background checks and handling all the administrative paperwork. What if you could hand all of this off to a partner who’s core competency and expertise lies in business process outsourcing?

What if you could free up your HR teams to work on more important projects? What if your team could reduce the time it took to fill position? What if they had more time to spend on finding a more qualified candidate? To remain competitive in the global economy, you need to concentrate on what made you successful in the first place – your core business. You can't afford to expend valuable time and energy managing transactions and noncore processes that could be handled by other specialists.

VeloBPS can provide works closely with you to understand your HR strategy and helps your company achieve results and maintain your competitive advantage. Combining more than 15 years of business process outsourcing expertise we can provide business-focused solutions tailored to your specific strategic goals.

Our full portfolio of BPO solutions will help you improve customer loyalty, drive revenue growth, maximize operational and organizational efficiency, integrate your business processes and applications, and save you money. We have the capability to deliver optimum value in BPO solutions because of our: o o o o o o

High Quality Low Cost Process Excellence Best-of-breed Applications and Alliances Economies of Scale Global Resources – The optimum mix of on-shore and near-shore outsourcing

What can VeloBPS do for us?

Reduce Cost How? How much of your cost is associated with time spent on background, reference and credit checks?

20 – 30%

Don’t just take our word. REASONS FOR OUTSOURCING Organizations that outsource are seeking to realize benefits or address the following issues: COST SAVINGS The lowering of the overall cost of the service to the business. This will involve reducing the scope, defining quality levels, re-pricing, renegotiation, cost re-structuring. Access to lower cost economies through offshoring called "labor arbitrage" generated by the wage gap between industrialized and developing nations. COST RESTRUCTURING Operating leverage is a measure that compares fixed costs to variable costs. Outsourcing changes the balance of this ratio by offering a move from variable to fixed cost and also by making variable costs more predictable. IMPROVE QUALITY Achieve a step change in quality through contracting out the service with a new service level agreement. KNOWLEDGE Access to intellectual property and wider experience and knowledge. CONTRACT Services will be provided to a legally binding contract with financial penalties and legal redress. This is not the case with internal services. OPERATIONAL EXPERTISE Access to operational best practice that would be too difficult or time consuming to develop in-house. STAFFING ISSUES Access to a larger talent pool and a sustainable source of skills. CAPACITY MANAGEMENT An improved method of capacity management of services and technology where the risk in providing the excess capacity is borne by the supplier. CATALYST FOR CHANGE An organization can use an outsourcing agreement as a catalyst for major step change that can not be achieved alone. The outsourcer becomes a Change agent in the process. REDUCE TIME TO MARKET The acceleration of the development or production of a product through the additional capability brought by the supplier. COMMODIFICATION The trend of standardizing business processes, IT Services and application services enabling businesses to intelligently buy at the right price. Allows a wide range of businesses access to services previously only available to large corporations. RISK MANAGEMENT An approach to risk management for some types of risks is to partner with an outsourcer who is better able to provide the mitigation. Source:

VeloiBPS Service Package 2  

2nd Edition

VeloiBPS Service Package 2  

2nd Edition