AIRCRAFT IT Operations CASE STUDIES: BRITISH AIRWAYS • NORWEGIAN AIRLINES • SUNEXPRESS
AUTUMN 2022 • V11.3
A perfect flight for fuel saving at British Airways Testing big data and smart analytics in a live mission
SunExpress takes digital manuals to the next level
Better delivery of manuals to pilots and cabin crew
Accurate measurement saves fuel at Norwegian
Leveraging artificial intelligence for information
NEWS • VENDOR FLIGHT LOGS: COMPLY365 • HOW TECHNOLOGY WORKS • THE WORLD ACCORDING TO IT AND ME
AvioBook Flight A V I O B O O K a Thales Group Company
Phase of Flight helps standardise EFB workflows
Globe provides up-to-date interactive weather data, supporting decision making
Techlog improves communication on and an evaluation of the aircraft’s technical status
Equip pilots with an integrated suite that that,digitises digitises operations, operations, improving improving situational situational awareness, awareness, communication and decision making.
AIRCRAFT IT Operations: WELCOME
COMMENT Aircraft IT Operations: measuring and monitoring critical processes will support the achievement of success
AIRCRAFT IT Operations Publisher/Editor Ed Haskey E-mail: ed.haskey@aircraftit.com Telephone: +44 1273 454 235 Website: www.aircraftIT.com Chief Operating Officer Scott Leslie E-mail: scott.leslie@aircraftit.com Copy Editor/Contributor John Hancock E-mail: john@aircraftit.com Magazine Production Dean Cook E-mail: deancook@magazineproduction.com AircraftIT Operations is published bi-monthly and is an affiliate of Aircraft Commerce and part of the AviationNextGen Ltd group. The entire contents within this publication © Copyright 2021 AviationNextGen Ltd an independent publication and not affiliated with any of the IT vendors or suppliers. Content may not be reproduced without the strict written agreement of the publisher. The views and opinions expressed in this publication are the views of the authors and do not necessarily reflect the views or policies of their companies or of the publisher. The publisher does not guarantee the source, originality, accuracy, completeness or reliability of any statement, information, data, finding, interpretation, advice, opinion, or view presented.
WORDS: ED HASKEY
Y
ou cannot manage what you cannot measure. All readers will have come across that aphorism and like all such observations, at its heart is a truth which, in this case, is critical to your business. What is fast becoming a key performance benchmark by which good airlines and operators are measured is how they are progressing towards the Global ‘Net Zero by 2050’ target and a potent weapon in that process will be the ability to measure as many functions and aspects of your business as possible. Whether it’s monitoring the many fuel and emissions efficiency initiatives, helping pilots to better understand their own performance, ensuring optimum weight & balance, flight and route planning or any other aspect of efficient flying, the more measurements that are available, the better you’ll be able to understand and improve the process. But, there’s always a ‘but’, all of that information and measurement is only useful if there is also the software to use it in whatever context is required. That is the theme of this issue. Our case study with British Airways offers a detailed dissection of where savings can be made with reference to the perfect flight and, as importantly, how those savings can be made. British Airways uses data
technology and analytics to track, execute and validate all aspects of fuel efficiency. In a similar case study with Norwegian, we learn how the airline manages aircraft performance using artificial intelligence to optimize performance monitoring of each aircraft in the fleet. Looking at a slightly different aspect of efficiency, the case study with SunExpress introduces how that airline has streamlined the creation and delivery of smart content for flight crews and cabin crews. And, in the ‘How Technology Works’ article in this issue, you’ll see how Weight & Balance needs to be able to keep up with the number of types of aircraft in the global cargo sector with built for purpose freighters, passenger to cargo converted aircraft and aircraft carrying more hold freight than ever before. Paul Saunders offers his usual clear-eyed take on a topical matter of the day; in this issue it’s the Snapchatification of work Apps, yes you read that right and it’s a very interesting article. There is also a Vendor Flight Log from Comply365 as well as the regular round-up of news and technology developments: plus, of course, the comprehensive ‘Operations Software Directory’. Aircraft IT Operations: when knowledge is King, you’ll find it here, organized and laid out for you to read.
AIRCRAFT IT Operations • AUTUMN 2022 • 3
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AIRCRAFT IT Operations: V11.3
CONTENTS 06 Latest News and Technology updates Keeping up with what is happening in a complex and evolving business world is a challenge. At Aircraft IT Operations or here in the Aircraft IT Operations e-journal the latest developments are sorted and ready to read.
34 CASE STUDY: British Airways — Our most important journey yet Capt. Spencer Norton, Manager Flight Efficiency & Evaluation, British Airways British Airways leverages big data technology and smart analytics to track, execute and validate all aspects of their flight efficiency program, especially fuel efficiency performance in a live test flight.
45 The world according to IT and me Paul Saunders, Solutions Director at Vistair Systems considers how to catch the attention of Generation Z, and coins a new word for it Applications have to be able to relate to the people who use them and, with a new generation joining the workplace, that means the App interacting with them in familiar ways.
46 CASE STUDY: Accurate measurements mean better aircraft performance management at Norwegian
56 VENDOR FLIGHT LOG: Comply365 CCO Sergio Ramos shares how value generation drives Comply365’s approach to product development and customer success In the latest of our Q&A pieces, Sergio Ramos, Chief Commercial Officer, Comply365, completes his ‘Flight Log’ for Aircraft IT.
58 CASE STUDY: SunExpress — Taking Digital Enterprise-Wide Manuals to the Next Level Orçun Yüksel, Documentation Senior Specialist, SunExpress How SunExpress has transitioned to a more efficient, end-toend, and streamlined process to create and deliver digital smart content and manuals to its pilots and cabin crews.
66 HOW TECHNOLOGY WORKS: Flexibility from a modular approach to Weight & Balance With freighters and hold freight a fast-growing airline sector, it is very important that weight & balance solutions take account of not only flights but also the diversity of aircraft in the global cargo fleet. Here is how one such solution addressed the task.
70 Operations Software directory A detailed look at the world’s leading Operations IT systems.
Nurdan Pakdil, Performance Engineer at Norwegian Flight Support How Norwegian leverages artificial intelligence to optimize aircraft performance monitoring across their fleet and how they manage the APM process and use their APM tool.
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New vendor joins Aircraft IT Operations It seems that with every issue these days we have the pleasure of welcoming a new member to our 47 strong Aircraft IT Operations Vendor Panel. This issue, we are very pleased to welcome REDiFly to join. REDiFly delivers a sleek and modern Electronic Technical Logbook. They are an independent, data-driven company that offers bespoke software solutions for the aviation industry and provides a comprehensive framework that can integrate with an airline ’s current systems, including MRO, flight scheduling, and crew management, amongst others REDiFly works with the key people involved in digitizing a customer’s current paper-based aircraft technical logbook. In doing so, they increase levels of safety and regulatory compliance, streamline flight-to-ground connectivity and enable digital archives of secure and searchable aircraft records. REDiFly provides a seamless intersection between flight operations and aircraft maintenance to minimise communication errors while maximising the efficiency of daily operations As an independent company that applies a user-centric approach by working closely with customers through the onboarding, trial and go-live phases of an implementation, REDiFly’s flexibility means that they adapt to customers’ current processes rather than the other way around. Welcoming REDiFly to the growing Aircraft IT Vendor Panel, Aircraft IT COO, Scott Leslie, said, “It’s great to have REDiFly on board at this critical time for aviation IT. At Aircraft IT we strive to keep our more than 30,000 subscribers up to speed with the latest developments and our vendors are the invaluable resource that ensure we can do that. REDiFly will be a great addition to that huge knowledge resource.
Streamlined Electronic Logbook solutions
KEEP UP WITH IT DEVELOPMENTS www.redifly.com
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AIRCRAFT IT Operations • AUTUMN 2022 • 6
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At the end of 2020 Swiss-AS announced, within the AMOS customer community, the extension of its product portfolio by launching the development of its own eTLB which was announced in mid-July 2022. With the Swiss-AS eTLB, tightly integrated with AMOS, customers will have a unique opportunity to improve the collaboration between pilots, cabin crew and mechanics. With the seamless integration of the Swiss-AS eTLB with AMOS and AMOSmobile/ EXEC, customers benefit from a product suite that becomes the one source of truth for cockpit, cabin and maintenance staff. Each airline will profit from streamlined end-to-end processes across AMOSdesktop, AMOSmobile and the eTLB, providing increased data access and consistency across departments… to better achieve the usual benefits expected from an eTLB. With an intuitive user experience and an elegant user interface, the Swiss-AS eTLB provides flying crew, maintenance staff, administrators and authorities the
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right level of information and functions required in the respective context. Swiss-AS eTLB main functions: Pilot in command: reporting defects in an intuitive way, selecting them from a pre-existing list and being able to add any additional relevant information for the maintenance staff; and it goes beyond a defect report. Cabin: being able to report a cabin defect in a simple way; if needed, a highlighted picture can be added in order to enhance the Flight Crew — Cabin Crew communication. Maintenance: being able to report defects, close defects and perform line maintenance related tasks, such as daily checks, from its own working environment. Admin: being able to manage users and roles, workflows and configuration directly in AMOS also to roll-out updates and configurations through their Mobile Device Management. Authorities: in analogy to the paper TechLog, the authorities need to consult and access the continuous airworthiness of the aircraft associated with the
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specific eTLB. They can consult every page but are not able to edit any detail. The implementation of the Swiss-AS eTLB ultimately leads to an end-to-end process optimization and cost reduction, since the Swiss-AS eTLB helps with optimizing aircraft turnaround times, providing aircraft availability status in real time, and increasing data access and consistency for flying crew.
customers and their authorities. Additionally, the Swiss-AS eTLB runs on several operating systems to leverage already deployed hardware in the cockpit and / or provide airlines with the possibility to select the most cost-efficient hardware for particular contexts.
Simple implementation and platform independence for additional cost optimisation
Swiss-AS collaborates closely with customers to specify the product scope, as performed previously for the development of various AMOS features. This tradition is extended and even enhanced for the Swiss-AS eTLB project, which involves requirement gathering from cockpit crew, cabin crew and maintenance staff. Over the past months, Swiss-AS had the privilege to onboard several AMOS customers to the eTLB development partners group, such as EL AL ISRAEL AIRLINES, Luxair and Cebu Air. Since the project kick-off in September 2021, both Swiss-AS and
At the early stages of its development project, SwissAS decided for a Type-A EFB application running on a portable EFB. This strategic choice simplifies the aviation authorities’ approval process for customers, while avoiding, once implemented, the continuous certification process of each new release of the application. Moreover, Swiss-AS is currently working closely with EASA to obtain an NTO letter to even more ease the adoption of the Swiss-AS eTLB by its
customer project team members attended numerous workshops to define key features to be used by pilots, cabin crew and maintenance users. We consider this customer-centric scope definition and validation process to be a highly constructive and successful model to facilitate the delivery of a mature and functionally advanced product. Thanks to this strategic partnership with AMOS airline customers of several types and sizes, Swiss-AS will deliver its eTLB solution in Q4 2023. “EL AL considers the eTLB as an integral part, along with AMOSmobile/EXEC, to enable paperless throughout our maintenance. Having it as part of AMOS is a huge advantage with hope for a smooth integration. We are delighted to have the opportunity to take an active role in the development phase of the product, influencing and shaping the tool and providing a good learning experience.” stated Danny Laredo, Paperless Project Manager, Maintenance & Engineering Division at EL AL ISREAL AIRLINES. Read the full story on Aircraft IT Website
A joint development effort including the AMOS airline customer community
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sales@flygp.se | flygp.se
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FOR GREATER VISIBILITY AND CONTROL, THE SKY IS THE LIMIT
Vistara partners with Ultramain ELB for paperless operations; becomes first Indian airline to introduce e-tech logbook
The SkedFlex Air Operations Suite is a comprehensive, flexible, and easy-to-use aviation management software package that includes: Flight and Crew Management with FCMS Dispatch Operations with Flight Planning Maintenance, Inventory, and Accounting with MISA SkedFlex streamlines and integrates business processes throughout the company, resulting in increased efficiency, employee satisfaction, and regulatory compliance. When you have the right solution, the sky is the limit to what you can achieve.
cloud-based aviation software
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In late July 2022, Vistara, India’s finest full-service carrier, became the first Indian airline to introduce an e-tech logbook solution and go paperless in its operations in association with ULTRAMAIN ELB. ULTRAMAIN ELB will fully replace aircraft paper technical log, cabin log, journey log, damage log, and fueling log providing a validated electronic Certificate of Release to Service (e-CRS) on flights operated by Vistara. Currently in the airborne proving stage, the ELB application will be used by Flight Crew, Cabin Crew, and Engineers on iOS devices to provide integrated workflows with Vistara’s maintenance and operational systems. The airline is seeking necessary approvals from relevant authorities before fully integrating this solution across its operations. Once implemented, ULTRAMAIN ELB will enable accurate, real-time global
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operational visibility of the Vistara fleet resulting in more efficient maintenance, higher dispatch reliability, and increased aircraft utilization. “As Vistara marches on its Digital Transformational journey, the focus on digital data capture, integration and automation will continue. ULTRAMAIN ELB will help digitize our aircraft paper logs and improve operational effectiveness.” Said Vinod Bhat, Chief Information Officer, Vistara. “Vistara remains committed towards constantly improving operational efficiency across processes through automation and we’ve been investing in right technologies to achieve this goal. We are delighted to partner with Ultramain Systems, which will provide the first Electronic Logbook to seek operational approval to operate a fully electronic Technical and Cabin Logbook in India. ULTRAMAIN ELB will be
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integrated with various live processes like AMOS, ACARS, and ARMS for seamless operations. This application, with its completeness and ease of use, is one step towards building enterprise application integration while also focussing on sustainable operations.”, said Sisira Kanta Dash, Senior Vice President — Engineering & Maintenance, Vistara. “We are pleased to welcome Vistara to the ULTRAMAIN ELB family. As well as our well proven defect management functions. Vistara will be using ELB’s refuel / defuel functions, which enable real time capture of refueling documentation using Ultramain’s e-Signature capabilities. This is another important step towards the automation of Line Maintenance Operations” said Mark McCausland — President and CEO of Ultramain Systems. Ultramain Systems provides SIMPLE MOBILE PAPERLESS Aviation Maintenance software products and professional services to airlines worldwide. ULTRAMAIN® ELB™ — the market leading electronic logbook software has been replacing paperbased processes while offering comprehensive functionality and innovative features to help make airlines’ processes seamless.
Vistara is India’s highest-rated airline on Skytrax and TripAdvisor, and it has been the winner of several ‘Best Airline’ awards, besides being lauded for cabin cleanliness and safety standards. In a short span of seven years since starting operations, Vistara has raised the bar for operations and service standards in the Indian aviation industry to become the country’s most loved airline and has recently crossed the mark of flying 35 million passengers. Vistara (TATA SIA Airlines Limited): TATA SIA Airlines Limited, known by the brand name Vistara, is a 51:49 joint venture between Tata Sons Private Limited and Singapore Airlines Limited (SIA). Vistara brings together Tata’s and SIA’s legendary hospitality and renowned service excellence to offer the finest full-service flying experience in India. The airline commenced its commercial operations on January 9, 2015, with an aim to set new standards in the aviation industry in India and it today connects destinations across India and abroad. The airline has a fleet of 53 aircraft, including 41 Airbus A320, five Airbus A321neo, five Boeing 737-800NG and two Boeing 787-9 Dreamliner aircraft and has flown more than 35 million customers since starting operations.
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TAROM Airlines Implements Honeywell Forge Flight Efficiency to Reach Fuel and CO2 Goals
Romania’s largest airline, TAROM, is approaching its 70th year in the skies. As the company sought to expand their flight-efficiency program to keep their emissions goals and fuel savings on target, it was announced in late July 2022 that the airline had turned to Honeywell Forge Flight Efficiency. Being the largest airline in Romania based on international flights and destinations as well as a consistently growing and expanding company, flight efficiency is an ongoing challenge when working towards sustainable air travel. In addition, as a SkyTeam alliance member, TAROM has sustainability commitments for achieving maximum CO2 reduction. The Romanian flag carrier owns one of the youngest fleets in Europe, but even with relatively new aircraft, reducing fuel burn and CO2 emissions is always a concern. The company knew there was more that they could do. TAROM built their Fuel Efficiency Improvement initiative around the framework proposed by IATA for a successful fuel management program. One important feature of this model is ‘management by numbers’ using a Define-MeasureAnalyze-Improve-Control (DMAIC) process. Their strategy was in place, but TAROM lacked a system that could consolidate and analyze their internal data, allowing them to make data-driven decisions about flight planning and fuel loading. The
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airline sought out the Honeywell Forge Flight Efficiency team for advice and solutions. Honeywell Forge Flight Efficiency brings together flight variables into a single platform for a comprehensive look at fleet and environmental data. The tool can be used to discover and monitor savings opportunities by fleet, tail, airport, city pair and more. It’s a one-stop-shop for insights and can be leveraged to rally stakeholders company-wide and engage them in efficiency initiatives. The platform instantly unlocks value, enabling airlines to make improvements in targeted areas. “The scope of our fuel management initiative is beyond a plain ‘cut the costs’ operation. It is a change management endeavor focused on fleet renewal, improving operational efficiency, promoting and using sustainable aviation fuels, and carbon offsetting,” said Dragos Preda, Fuel Efficiency Improvement Manager at TAROM. “Our target is to reach, in a rather short time, about 2.5% savings compared to our usual operations and to further reduce CO2 emissions by 50% per passenger kilometer by 2030. This is where Honeywell Forge Flight Efficiency came in, enabling us to accurately monitor our current achievements and to identify areas where we could act more effectively to further improve operations.” “By choosing Honeywell Forge Flight Efficiency we have solid indications TAROM will reach an efficiency level beyond our initial goals.” In addition to the benefits gained through the Honeywell Forge Flight Efficiency portal, Preda commented on the value of his relationship with the product team, adding “Honeywell Forge Flight Efficiency is managed by a highly-supportive team, and I appreciate how passionate they are, openly discussing and sharing their fuel management knowledge.” Prior to implementing Honeywell Forge Flight Efficiency, the airline was able to monitor general fuel consumption figures and reveal generic trends using simple tools. However, TAROM soon realized that mining for insights behind those generic trends was not possible. Much of the data came from single sources, making it unreliable and even inaccurate in some cases. “The level of aviation fuel efficiency we need can’t be reached without a tool specifically designed for fuel management,” Preda said. “Honeywell Forge Flight Efficiency intakes, processes and cross-references many distinct data sources to provide a detailed and accurate image of our fuel situation. It is one of the best tools that explicitly targets fuel management and is reliable.” Being one of the first Honeywell Forge deployments in Romania, TAROM is fully confident in the solution’s capabilities. In just a few months since implementation, Preda commented that he believed the system has the potential to increase operational fuel savings by about 3%. Preda said, “By choosing Honeywell Forge Flight Efficiency we have promising indications TAROM will reach an efficiency level beyond our initial goals.” Read the full story on Aircraft IT Website
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marketing@crossconsense.de
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Kuwait Airways selects Vistair to accelerate digital transformation across Flight Operations In early August 2022, Vistair, a leading software and technology company that drives operational efficiencies for aviation organizations, was pleased to announce that Kuwait Airways Company (KAC) has selected their DocuNet solution to accelerate digital transformation across Flight Operations. Kuwait Airways launched a program to focus on maximising efficiency, and to sustain growth while increasing returns. KAC has selected Vistair’s DocuNet to digitally transform the editing, publishing and distribution of manuals and forms. Leveraging a single, enterprise-wide platform for operational content to increase the efficiency of content management and distribution. DocuNet will provide a robust centralised platform for operational and manufacturer manuals (Airbus, Boeing, and Gulfstream), leveraging the benefits of
XML data, increasing compliance, and providing advanced mobility for end-users. Capt. Yousef Al-Ali, Director Flight Operations at Kuwait Airways, stated, “Vistair’s fully managed solution offers a modern, global-ready system with high levels of both capability and stability. Working with Vistair’s specialists, we can add significantly more intelligence to our data. The innovative, streamlined system will improve efficiency for both the Technical Publications team and users of operational data across the airline.” Kuwait Airways Company (KAC): Kuwait Airways Company (KAC) established in 1954 is the National
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Carrier of the State of Kuwait, with a fleet strength of 30 aircraft in commercial operations and 11 aircraft, specifically for VIP operations (Amiri). The fleet is deployed on routes across the Middle East, Indian Sub-Continent, South Asia, Africa, Europe, UK, and the USA. The VIP fleet operates worldwide – unscheduled and on demand. Vistair: Vistair delivers the aviation industry’s most flexible, intelligent, and powerful document and safety management solutions that drive world class levels of operational efficiency, safety and compliance. Vistair’s comprehensive product suite, exceptional team, and unrivaled experience in both aviation management technology and advanced data services, positions Vistair as the partner of choice for more than 40 aviation organizations worldwide. Read the full story on Aircraft IT Website
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Empire Airlines implements eTT Aviation SkedFlex Flight Planning eTT Aviation announced in late August 2022 that Empire Airlines has fully implemented eTT’s SkedFlex Flight Planning system into production for dispatching flights under 14 CFR part 121, adding another eTT product to their operation. Fully integrated with the SkedFlex Air Operations Suite, SkedFlex Flight Planning is a Next-generation Flight Planning System that is highly configurable, providing the ability for Flight Planners and Dispatchers to set up their environment to accommodate their own processes and workflow. Using the latest technology and algorithms SkedFlex Flight Planning is designed to find the optimum route and altitude profile for your flight to ensure you are operating in the most cost-effective way. Dan Perich Dispatch & Scheduling Manager at Empire Airlines stated: ‘When we decided to replace our flight planning system, eTT was the first company that we considered due to our long-standing
Click here for demo video
relationship with them. We were happy to take on the role of launch customer as we were comfortable with the outstanding technology and customer service that we have always received from eTT. During the implementation and acceptance testing we were impressed with the ease of setting up and configuring the system along with the accuracy of the flight plans being calculated. Now, dispatching our 121 flights is much easier and faster and the results are more accurate than ever before.’ ‘We purchased Eagle Cap Software in 2020 to round out the SkedFlex Air Operations suite by adding the mission critical element of flight planning and dispatching.” said Tom LaJoie, eTT CEO. ‘We were thrilled that Empire partnered with us to help finish what the Eagle Cap guys created to meet the needs of the US Domestic market. We’re now enhancing SkedFlex Flight Planning to meet the requirements of
the long haul and international operators.’ Empire Airlines: Empire Airlines is a 44-year-old company located in Hayden, Idaho. The company started out as a passenger carrier, but is now primarily a commercial cargo carrier operating for FEDEX. Empire Holdings, Inc. owns Empire Airlines, Inc., Empire Aerospace, LLC, and Empire Unmanned. With a “We can do that!” attitude, the company has approximately 400 employees. Some of Empire Airlines’ core competencies include: building and repairing aircraft, training and educating flight crews and mechanics, air cargo services, the mentoring of start-up airline companies, and commercial UAS/UAV services to several industries. The Empire family of companies is dedicated to sustainability and giving back to the community, and the companies and their employees are very active in community programs. Read the full story on Aircraft IT Website
Dynamic content, not static documents - Meeting today's information management needs Yonder brings operations manuals and aircraft manufacturers' handbooks together in one place. The solution's smart features - including intuitive dashboards, personalized updates and a responsive offline app - make life much easier for aircrews and ground staff alike.
www.yonder.info AIRCRAFT IT Operations • AUTUMN 2022 • 15
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Thai Airways adds NetLine IT solutions from Lufthansa Systems In late August 2022. Lufthansa Systems announced Thai Airways as a new customer for its network planning system NetLine/Plan and the schedule management solution NetLine/Sched. The carrier has also opted for SchedConnect, the Lufthansa Systems’ codeshare management and schedule distribution system. With NetLine/Plan, airlines can maximize the profitability of their route network while balancing commercial realities and operational constraints. NetLine/Sched enables the airline to measure the best commercial timings for flights with the optimum aircraft utilization while considering market condition changes and maintaining operational integrity. SchedConnect delivers efficient and automated code share management by saving significant time in daily tasks and identifying ideal and potential codeshare connections. All applications for Thai Airways are provided as an end-to-end service in Lufthansa Systems’ Global Aviation Cloud. The security measures are certified in accordance with multiple industry standards and are regularly reviewed in audits. Lufthansa Systems is the customer’s single point of contact for the entire technology and service stack. “Thai Airways has been using the efficient and reliable Lido Data solutions and Lido Pilot solutions for many years. Therefore, we are familiar with Lufthansa Systems’ airline know-how and knowledge and we believe that with these advanced Network Planning, Scheduling and Codeshare Management solutions we can optimize our performance, enhance our working processes and ultimately generate more revenue, with higher profitability.” stated Mr.Thiti Arayakhun, Head of Scheduling Management at Thai Airways. “We are happy to welcome Thai Airways as a valued customer of NetLine/Plan, NetLine/Sched and SchedConnect. The joint project was initiated with remarkable speed, focus and commitment by both Thai Airways and Lufthansa Systems, resulting in a swift and successful implementation”, said Tom Vandendael, Senior Vice President Regional Management and David Parrish, Vice President of Sales Southeast Asia and China from Lufthansa Systems Asia Pacific. Lufthansa Systems: Lufthansa Systems GmbH & Co. KG is a leading airline IT provider determined to shape the future of digital aviation. It draws its unique strengths from its ability to combine profound industry know-how with forwardlooking technological expertise and has lived by its slogan ‘We’re into IT’ for more than 25 years. A wholly-owned subsidiary of the Lufthansa Group, the company offers its more than 350 customers an extensive range of successful IT products and services for the aviation industry, many of which are market leaders. Lufthansa Systems’ pioneering portfolio covers all of an airline’s business processes. Read the full story on Aircraft IT Website AIRCRAFT IT Operations • AUTUMN 2022 • 16
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RunwaySense supports airports during monsoon Every year ahead of the monsoon in the South-South East Asia region, several airports prepare their runways for the heavy rains they experience from June onward. The monsoon season is a great challenge for airports especially for the ones where domestic traffic is picking back up post Covid-19. The weather conditions during the monsoon season can significantly affect the safety of the operations as well as the operating costs. Characterized by frequent and significant episodes of thunderstorms and heavy rain, the monsoon has an impact on visibility, wind conditions and runway conditions. In case of sudden and dense rainfall and insufficient drainage, water might accumulate and operating areas of the airports might even be overflowing with water. This is what was reported by the Delhi International Airport Limited (DIAL) on Twitter in September 2021 “due to sudden heavy rain, for a short period, there was waterlogging at the forecourt”. It is projected that the monsoon weather episodes will be even more challenging in the future. The research article “Robust increase of Indian monsoon rainfall and its variability under future warming in CMIP6 models” (Katzenberger, Schewe, Pongratz & Levermann, 2021), highlights the following: “The projected increase in summer monsoon rainfall in combination with the projected long-term increase in interannual variability will be accompanied by an increased number of extremely wet years and potentially more high-rainfall events”. NAVBLUE, airline operators and the airport can join their efforts in increasing the runway condition awareness with RunwaySense. RunwaySense is a collaborative web-based platform where airspace users share runway condition reports in real-time to enhance the runway condition awareness, and to allow the airport to anticipate and mitigate slippery conditions. RunwaySense uses unique data from A320 and A330 family aircraft provided by the Braking Action Computation Function (BACF) to accurately report the condition of the runway it has just landed on against the FAA’s Take-off and Landing Performance Assessment (TALPA) Runway Condition Assessment Matrix (RCAM). RunwaySense data is compliant with the ICAO Global Reporting Format (GRF) which came into effect on November 4, 2021.
Optimize processes inside and outside your cockpit with Logipad EFB & EFF ▸ process optimization through digitalization ▸ flexible and adaptable to your needs ▸ high usability tailored for pilots ▸ seamless integration into your IT infrastructure ▸ efficient & reliable information management ▸ latest security standards through 2FA
Master Class
NAVBLUE was pleased to organize a new Master Class about RunwaySense in the course of September. During the Master Class attendees learned more about the RunwaySense and how it can assist airports in monitoring runway conditions and targeting their runway clearing activities. Read the full story on Aircraft IT Website
more information: www.logipad.aero
AIRCRAFT IT Operations • AUTUMN 2022 • 17
NEWS
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Smart4Aviation officially becomes a Validated AWS Technology Partner Since the beginning of Aviation, the word ‘cloud’ has continued to be one of the most feared and respected words in Aviation. Aircraft Operations are forecasted taking account of visibility and cloud is that visibility. Today, the word ‘Cloud’ has taken on an additional meaning in Aviation, one that should no longer be feared. Cloud has been re-invented in our industry and is quickly becoming the standard for providing the backbone for Airline Operational computing systems. What does Cloud mean for you as an airline? No more large-scale data centers with lots of expensive high maintenance hardware directly connected to your Airline Operational system, and, in most cases, two data centers running in parallel to protect you against hardware failures that could shut down your operation. For a number of years Smart4Aviation has offered its outstanding airline operational applications in the Software as a Service model backed by Amazon Web Services and already has multiple implementations worldwide. AWS offers an unparalleled set of features, including automated provisioning and installation, autoscaling of resources, multi-data center hosting, two levels of automated failover and recovery, proactive monitoring and alerting, and point-in-time restore as well as minimum downtime upgrades amongst others. Smart4Aviation was delighted to announce at the end of August 2022 that it has officially become a validated AWS Technology Partner as its Smart SUITE operational solutions have been successfully reviewed as a part of the AWS Foundational Technical Review (FTR) program. Smart4Aviation’s airline operational suite of products earned its Qualified Software solution status. The FTR provides specific guidelines to adopt a subset of AWS best practices to reduce risks around security, reliability, and operational excellence, as defined by the AWS WellArchitected Framework. “We are very excited that our solutions passed the AWS assessment through their Foundational Technical Review. It proves that Smart4Aviation solutions are built using the most recent IT architecture standards and technology stack, and we are ready to support the most demanding airline needs in the upcoming years. Being a part of AWS Partner Network will allow us to support the IT evolution of our customers and offer more reliable and secure solutions across the world!” stated Andrzej Kowal, CIO/IT Director of Smart4Aviation. AIRCRAFT IT Operations • AUTUMN 2022 • 18
NEWS
Smart4Aviation’s SaaS solution offers complete peace of mind to our airline partners, enabling them to focus on what is truly important: customers. Cost is the biggest motivator for choosing the Cloud. At Smart4Aviation we use PostgreSQL for the AWS Cloud-based Data Management. Because Smart4Aviation demands the best, they use PostgreSQL, the leader in open-source data management with a proven record of significantly reducing costs and allowing for the elimination of other expensive 3rd party solutions. Smart4Aviation provides fast implementation both initially and for future upgrades and new technology enhancements. They do all the work, allowing you to focus on your core business of running your airline. The Cloud has no limitations or size restrictions eliminating the need to add expensive hardware upgrades as a client airline grows. Smart4Aviation becomes the airline’s IT service department allowing them to experience many resource allocation benefits that are immediately realized with Smart4Aviation managing the airline’s IT infrastructure. The firm is also 100% responsible for system maintenance providing a 24/7 central service desk. Migrating to the Cloud helps businesses achieve digital transformation by boosting agility, enabling broader use of advanced technologies, and facilitating culture change. Combined with flexible payments as well as a range of sizing and deployment options Smart4Aviaiton offers a complete IT solution to airline of any size and budget. Read the full story on Aircraft IT Website
Emerald Airlines selects Flightman’s product suite Ireland’s newest regional airline, Emerald Airlines, announced in mid-February 2022 that it has selected Flightman to provide Electronic Flight Bag applications for Flight Crew together with applications for Cabin Crew and Maintenance personnel across their fleet of ATR-72 aircraft. The Flight Crew solution provides EFB modules including eJourney Log, Electronic Flight Folder and eReporting integrated with the Emerald Airlines operations systems and the onboard performance tool. The Cabin Application allows the inflight services team to view passenger details electronically and complete all reports using their iPad tablet. The agreement also includes provision for the deployment of the Flightman eTechLog solution.
www.evionicBOOK a.com/servicAes/wDEMO eight_and_balance.html +48 507 787 737 | sales@evionica.com | www.evionica.com
AIRCRAFT IT Operations • AUTUMN 2022 • 19
NEWS
Introducing SkyBreathe® new look and experience for more fuel savings
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September 6 2022 was a big day in OpenAirlines’ history. The world’s leading fuel management software is getting more powerful as they launched a new and improved SkyBreathe® Analytics app. The question is, are you ready to unleash the full power of data to make bigger savings? Introducing SkyBreathe® Analytics New Generation SkyBreathe® has been around since 2013, can you imagine? OpenAirlines are very proud of what they’ve achieved and even prouder to have such a long-lasting relationship with their partners in this adventure. The first and oldest client, Transavia, is still a SkyBreathe® user to date and one of its biggest advocates. Time has passed, but OpenAirlines is still driven by the same passion and ambition to help airlines across the globe reduce fuel burn and protect the environment. Even more so since SkyBreathe® is now used by over 50 airlines worldwide of all shapes and sizes, ranging from three to more than 300 aircraft! Among them, are counted low-cost airlines such as Norwegian, IndiGo, easyJet, or flydubai; flag carrier airlines like Air France, Philippine Airlines, Avianca, Aerolineas Argentinas; cargo airlines such as Atlas Air, DHL, and even charter airlines.
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SkyBreathe® clients inspire OpenAirlines to innovate relentlessly; tapping into the latest digital technologies to continuously improve their products that help airlines rise to the challenges of a fast-moving industry. Last year, OpenAirlines took a new turn as their flagship software SkyBreathe® became the SkyBreathe® 360° eco-flying platform. Fuel efficiency is a team effort, so this multi-tool solution was designed to involve all stakeholders — Chief Pilots, Fuel Managers, Dispatchers, Pilots, and Performance Engineers, to name a few. The aim was to spread a vibrant green culture in airlines to reduce fuel consumption, CO2 emissions, and costs. Today, OpenAirlines builds on that progress and continues to deliver incredible user experience as they launch a brand new SkyBreathe® Analytics interface. It’s been rebuilt from the ground up to empower everyone — analysts and non-analysts alike — to do time-saving analyses with ease so that they can focus on what’s important: making bigger fuel savings. OpenAirlines has built this new version around convenience, new capabilities, and a user-friendly design. Read the full story on Aircraft IT Website
NEWS
IQSMS joins Volocopter’s UAM Ecosystem
OPSCONTROL
In early September 2022, Global aviation safety, quality, and risk management software provider ASQS announced a partnership with German urban air mobility (UAM) company Volocopter. As a veritable pioneer, Volocopter has developed a new form of transportation that efficiently meets people’s mobility requirements while taking into account environmental considerations and sustainability in its electric air taxi, the VoloCity. Founded in 2011, the company made history by performing the first-ever crewed flight of an all-electric multicopter. Volocopter has since grown tremendously, and currently employs over 500 people at its headquarters in Bruchsal (Germany) and its Munich and Singapore offices. In order to bring urban air mobility to life, Volocopter works with different infrastructure and air traffic management stakeholders to not only develop and enhance urban air taxis, but to create an entire urban air mobility ecosystem. This encompasses manufacturing, maintaining, and operating the aircraft, as well as providing a software platform (VoloIQ) to coordinate its eVTOL (electric vertical take-off and landing) aircraft, and setting up and operating the take-off and landing points referred to as VoloPorts. As a future-oriented company, Volocopter offers a sustainable, emission-free, and modern alternative to existing transportation solutions for people and goods. For the latter, Volocopter has designed an uncrewed, fully electric utility drone — the VoloDrone. As an extension of the VoloCity urban air taxi services, the newest family member (the VoloConnect, a suburban eVTOL aircraft) is set to offer connections between major cities and their suburbs. “Sharing the same values when it comes to combining innovation and operational safety, we are very proud to be working with such an innovative and visionary company whose VoloCity air taxi — among other innovations — is the first of its kind to have been designed and developed to the most stringent aviation safety standards. Volocopter has implemented IQSMS in all aspects of its operations, from engineering and manufacturing to operations and maintenance, and will further provide IQSMS to all future franchisees, as part of Volocopter’s IT infrastructure standard package,” said Günther Schindl, CEO of ASQS, speaking about the partnership. AIRCRAFT IT Operations • AUTUMN 2022 • 21
FLIGHT WATCH
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Aviation software experts sign with new disruptors In late September 2022, Aviation software company eTT Aviation signed a reseller agreement with newcomers Skali, Inc. Skali is the creator of SafeAir, an innovative healthcare solution for in-flight medical emergencies. Through its proprietary software and access to worldclass physicians, SafeAir enables direct passenger-to-doctor communication, by-passing the traditional ‘game of telephones’ which hinders current emergency services. Offering SafeAir as part of the eTT Suite of Products means eTT can offer a modern Safety Assurance System (SAS) to its existing and new customers.
A great team for a better solution
“We are so thankful to partner with such a great company as eTT and look forward to succeeding together as we bring aviation healthcare into the modern era.” stated Rick Adams, Head of Business
Development at Skali, Inc. Skali is the brainchild of healthcare IT expert Husein Attarwala. Partnering with renowned medical personnel, aviation experts, and satellite Wi-Fi service providers, the business is tailormade to create a better solution for the problem of inflight medical emergencies which take place on roughly 1 out of every 600 flights in the US alone. Winning multiple start-up competitions and securing early-stage investment from Forum Ventures, Skali Is already creating disruption in the airline industry with much more to come. “As an innovator in developing software solutions for the aviation industry, eTT is thrilled to work with the Skali team in bringing SafeAir to Market.” added Tom LaJoie, eTT CEO. Skali, Inc.: Skali, Inc. is a minority and veteranowned small business that seeks to disrupt traditional telemedicine by providing increased access to
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healthcare during medical crises, particularly in remote locations. Its first product, SafeAir, is specifically tailored to passenger airlines to enable improved access to vital medical advice during inflight emergencies. eTT Aviation: eTripTrader, Inc. (dba eTT Aviation) has been in business over 20 years and is a servicedisabled veteran-owned small business (SDVOSB) headquartered in Boise, Idaho. eTT offers a range of solutions for the aviation sector specializing in scalable aviation flight and crew management, flight planning and dispatch, maintenance, accounting, inventory, HR, and management information solutions that revolutionize the way airlines achieve scheduling flexibility, compliance and control, all while steadfastly adhering to its core values of being Accountable, Ambitious, Ethical, having a Positive Attitude, and always being Ready, Able, and Willing to Help.
NEWS
Weathernews Inc.’s new and more efficient flight route checker
To support dispatchers with a more efficient flight route check and adjustment for safety operation, Weathernews Inc. developed ‘Flight Plan Editor’. With this tool, users can simply paste their ATC flight plan into a plan editor box, after which the solution will display the flight route. After selecting and overlaying the desired weather layers (such as enroute turbulence), the user can parse the route or change the altitude of their Flight Plan as necessary. The desired high impact weather layers can be selected from the top right menu to overlay on the map, use the slide bar to scroll to the corresponding valid time and altitude of the contents. By zooming in to the area of concern, the new preferred waypoint, fix and/or altitude can be inputted with a drag-and-drop functionality, so dispatchers can plan a more safe and efficient flight. Once the flight parsing is completed, the user can copy the ATC flight plan in text format and share with necessary members or to the users’ flight planning system as needed. Flight Plan Editor contains Weathernews Inc.’s proprietary forecast products such as en-route weather forecast ‘Turbulence/Convection/Icing’ and volcanic ash forecasts as well as different public weather information. ARINC424 aeronautical navigation database is used to support the route parser function. With the Flight Plan editor, users improved their daily operation productivity by more than 5%. AIRCRAFT IT Operations • AUTUMN 2022 • 23
NEWS
Cebu Pacific selects IBS Software to transform crew operations The world’s leading turbulence and auto-PIREPs data service SkyPath’s alert system improves cabin safety and cuts airline operating costs
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At the start of September 2022: Cebu Pacific (PSE: CEB), the Philippines’ leading airline, announced that it has selected IBS Software for its crew scheduling processes to further improve operational efficiency. As the airline ramps up its domestic and international networks, more flights would entail better management of staff schedules. The move is part of Cebu Pacific’s digitalization journey. By implementing IBS Software’s cloud-based iFlight AD OPT solution, Cebu Pacific will replace manual processes with digital tools to implement new systems for crew pairings, rostering and crew preferential bidding, leading to increased employee satisfaction. “Cebu Pacific wants to ensure that it maximizes digital tools to improve the processes for its staff. Employee satisfaction is important to us and iFlight gives us the tools and insight we need to make proactive, data-led decisions to support crew with complex scheduling. In IBS Software, we have found the ideal partner to digitalize critical operations and we look forward to a long and productive partnership,” said Capt. Sam Avila, Cebu Pacific Vice President for Flight Operations. iFlight will enhance Cebu Pacific’s existing crew rostering system by producing fair and transparent rosters, and helping staff manage their schedules more effectively. “It is an honor to be selected by Cebu Pacific, an innovative and highly progressive airline that is putting state-of-the-art digital platforms at the core of its operations as it continues to grow. The low-cost carrier segment is dynamic and fast-growing and this partnership is testimony to our vision and expertise in helping ambitious airlines like Cebu Pacific use the latest technology to overhaul operational processes and put crew and customer experiences first,” said Gautam Shekar, Senior Vice President and Regional Head of Asia Pacific, IBS Software. Built on the most modern and robust cloud native technical platform, iFlight is designed to optimize end-to-end airline operations and crew management, ensuring operational excellence, configurability and scalability. Its modular architecture allows the world’s top airlines to add functionality as their operational complexity grows, helping them optimize resources, employ emerging technologies, and boost decision-making processes. Cebu Air, Inc. (Cebu Pacific, PSE: CEB): CEB entered the Philippine aviation industry 26 years ago and is now the largest airline in the country with its ‘low fare, great value’ strategy. It offers the widest network in the Philippines, with flights spanning Asia and the Middle East. One of the youngest fleets in the world, its 78-strong aircraft fleet is composed of Airbus and ATR aircraft, which includes its two ATR freighters.
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ARMS® Flight Planning goes live at Jambojet The ARMS® Flight Planning System went live at Kenya’s Jambojet on 20 Sep 2022, just as was planned. Newsworthy is the fact that the entire implementation was conducted remotely by project teams distributed over 10 Laminaar headcounts and an equal number at Jambojet. None having to move from their respective home stations, literally and figuratively. This is not a first for team Laminaar pulling off a 100% remote implementation. The first time one was in 2020 during the peak of the Covid pandemic, when ARMS® was remotely implemented at Korea’s JinAir. A typical implementation is a complex sequence of detailed activities, starting with network and infrastructure set-up including hardware and software installations, application load testing, user training and certifications, and the final acceptance test, which, among meeting other rigorous criteria has to also perform successfully in a live or production
environment. All of this was conducted with clockwork precision by a project team leader in Singapore and teams distributed across Bangalore, Mumbai and the client team members in Nairobi. The result at Jambojet was visible in the smiles of satisfaction when the first flight using the ARMS® Flight Planning application took off and landed successfully on the 20 Sep 2022. Jambojet decided on ARMS® in April 2022 to fully automate their flight planning capabilities and bring in
INTUITIVE QUALITY & SAFETY MANAGEMENT
productivity savings by helping unify flight ops and fuel policies across its operations. The ARMS® Flight Planning system brings together real-time information on a number of key variables — including weather, air space restrictions, aircraft performance and schedule information — and then calculates the most optimal flight route. Jambojet: Jambojet, a brand of Kenya Airways, is Kenya’s first low-cost airline. The airline operates eight destinations from its hub in Nairobi — Jomo Kenyatta International Airport to Mombasa, Eldoret, Kisumu, Malindi, Ukunda (Diani), Lamu, and Goma in Eastern DRC; and three routes from its secondary hub in Mombasa to Kisumu, Eldoret, and Lamu. It also handles Cargo operations across all its routes. Jambojet aims to revolutionize travel by opening up the skies for all to fly for less and provide affordable air travel because flying is for everyone. Read the full story on Aircraft IT Website
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SmartLynx Airlines starts cooperation with Evionica for Weight and Balance services to support their A321P2F operations Evionica and Latvia-based Operator, SmartLynx Airlines have joined efforts to provide Weight and Balance services for their fleet of Airbus A321 passenger-to-freighter (P2F) aircraft, ensuring safe flights in Europe, Asia, and Africa. Evionica has been awarded a contract with SmartLynx to perform Weight & Balance services for their globally operating A321P2F. The first ‘SmartLynx Airlines’ flights using Evionica’s solution are scheduled to start rolling in October 2022. ‘’We welcome Evionica as our partner for cargo charters. Its flexible approach and tailor-made solution for our growing fleet of cargo freighter aircraft have been highly appreciated and allowed us to finalize the process in a short matter of time.’’ — commented Deniss Zelkins, Chief Operating Officer at SmartLynx Airlines Ltd.
SmartLynx was in a need of a certified, fast, and easy-to-implement, digital Weight and Balance solution and was evaluating several offers from vendors. “It’s an honor to be selected by SmartLynx Airlines
among offers from such strong competition. It proves the quality of our services delivered by the team in just 90 days and drives further expansion of Evionica’s Weight & Balance offering for custom converted
Enhancing operational efficiency, compliance and revenue generation FLIGHT OPERATIONS Journey Log Electronic Flight Folder Document Management
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aircraft. We are ready for SmartLynx’s first load sheet and look forward to working in support of the demand for increased air cargo capacity.” — said Mateusz Godun, CEO of Evionica. SmartLynx is investing in its payload capacity by expanding its cargo fleet to a total of eight (8) active aircraft of the A321P2F type by mid-2023 and increasing cargo aircraft utilization. The addition comes as an integral part of “SmartLynx’s” strategic expansion plans to become the largest operator of A321P2F cargo freighters in the near term. The company will operate sixty (60) aircraft in its fleet by the end of the year. SmartLynx Airlines: Founded in 1992 in Latvia, SmartLynx Airlines is a leading EU-based ACMI, charter, and cargo operator. In the summer season of 2022, with about 60 aircraft, SmartLynx has become the largest fleet operator in the Baltics. SmartLynx Airlines supports leading airlines with short and long-term ACMI services by operating worldwide flights on its AIRBUS A320, A321, A321F, A330, and Boeing 737 MAX 8 aircraft fleet. SmartLynx Airlines is part of Avia Solutions Group. Evionica: Evionica delivers intelligent solutions to improve the operations of companies in the aviation industry. Its offers feature the Weight & Balance software solution, as well as a range of Computer-Based Training (CBT) courses to enhance the pilot training process. Evionica provides its services on all continents for clients such as Wizz Air, Western Global Airlines, Global Crossing Airlines, LOT Polish Airlines, Lufthansa Aviation Training and Gulf Aviation Academy.
MOBILEFORMS
NAVBLUE partners with CrewApp® to offer a native app for Crew In mid-October 2022, the Icelandic company CrewApp® and NAVBLUE announced that they have teamed up to offer a Native mobile application for Crew. The app, integrated with NAVBLUE’s N-Ops & Crew (N-OC), is already available. N-OC empowers airlines with the ability to plan and distribute their network schedules, maintain full operations control with configurable operating rules, as well as manage and optimize crew schedule planning, day-of-ops crew control, crew training and qualifications, and crew mobile access. The CrewApp mobile app will contribute to N-OC mobile ease of use, allowing Crew Members to check rosters activity, flight info among others. It also contains push notifications and chat functions, so crew members can easily access information within their cellphones. “We are delighted with our partnership with NAVBLUE, which will further enable both to continue to grow and meet the needs and demands of our current and future customers. The two solutions, N-OC and CrewApp complement each other, bringing efficient and state of the art solutions to the market” said, Kamilla Sigurdardottir, CrewApp Project Manager. Read the full story on Aircraft IT Website
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AIRCRAFT IT Operations • AUTUMN 2022 • 27
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NAVBLUE new office in Gdansk officially open In early October 2022, NAVBLUE, Airbus’ subsidiary dedicated to Flight Operations and Air Traffic Management Solutions, announced that it has officially inaugurated its new office in Gdansk, Poland. Specializing in Aero data and Software Production, this new site, located in the Przymorze district, already hosts ten employees and should reach 80 to 100 people by the end 2024. The Gdansk site completes NAVBLUE’s global presence, now with four sites in Europe (France, UK, Poland and Sweden) and offices in Canada, USA, Thailand, and Singapore. This new team of experts will leverage a local talent ecosystem in order to develop, produce and deliver NAVBLUE’s state of the art flight ops products and solutions, driving airlines’ operational efficiency and supporting sustainable aviation. With this opening, NAVBLUE aims at working closer with airlines, airports and Air NavigationService Providers (ANSPs), by demonstrating its flight operations know-how and developing operational efficiency through optimization and increased productivity for safe and sustainable aviation. “We are very proud to announce the official opening of our new site in Poland. Gdansk is a recognized aerospace and software hub in Europe, and we are confident that this new location, with its team, will bring added value to our know-how and expertise, serving our customers over the world with state-of-the-
art data and software, to enhance their operations,” said Marta Muzinska, Head of NAVBLUE Poland department. NAVBLUE: NAVBLUE is a leading services company, wholly owned by Airbus, dedicated to Flight Operations, and Air Traffic Management Solutions and services for airlines, airports and Air Navigation Service Providers (ANSPs), on the ground and onboard. NAVBLUE combines aircraft manufacturer expertise, flight operations know-how and agile development to enhance operational efficiency, optimize resources and increase productivity, for a safe and sustainable aviation. NAVBLUE delivers a reliable, optimum and customized user experience to more than 500 customers worldwide, in a range of areas, including digital cockpit operations, Operations Control Centre (OCC) systems, Flight Ops Engineering, Performance Based Navigation (PBN) and Air Traffic Management (ATM). The business employs 465 employees spread across the world, with offices in Canada, France, Poland, Singapore, Sweden, Thailand, UK and US and representatives in several other countries across the globe. Read the full story on Aircraft IT Website
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eTT Aviation and Truweather Solutions announce joint collaboration eTT Aviation and TruWeather Solutions (TWS) were pleased to announce a strategic collaboration to integrate TruWeather’s TruFlite, a custom weather application for low level aviation, into eTT’s SkedFlex Vertical product. eTT was recently approved by the FAA as a UAS Service Supplier of LAANC. UAS operators may request airspace authorizations from the FAA through eTT’s SkedFlex Vertical product. SkedFlex Vertical is a division of eTT Aviation which brings 20 years of Aviation Experience to the development of the SkedFlex Vertical Application. “When we decided to develop the SkedFlex Vertical Application we realized the limitations of the available weather sources for UAS Operators” CEO Tom LaJoie said. “We were thrilled to meet Don Berchoff and the TWS team who are dedicated to providing weather products for the drone industry that can be integrated into SkedFlex Vertical providing a level of safety not possible with standard METAR
and TAF data”. Don Berchoff, CEO of TruWeather Solutions added “We love to see companies like eTT getting involved in the UAS arena since they really understand aviation and the weather challenges associated with it. SkedFlex Vertical is a great platform for our TruFlite Core and TruFlite MissionCast products that provide the drone operator the type of weather information that they truly need”. eTT Aviation: eTripTrader, Inc. is a developer of aviation resource management tools and US servicedisabled veteran-owned small business (SDVOSB) headquartered in Boise, Idaho. eTT specializes in scalable aviation flight and crew management, flight planning and dispatch, maintenance, accounting, inventory, HR, and management information solutions that revolutionize the way airlines achieve scheduling flexibility, compliance and control, all while steadfastly adhering to its core values of Authenticity, Ambition,
Constant Improvement, Collaboration, and first-class customer service. TruWeather Solutions, Inc: TruWeather is a leading provider of weather data analytics and innovative weather risk management products with a focus on low level aviation and ground transportation systems. Founded on over 35 years’ experience across the aviation, logistics and weather industries, and acknowledged as experts in setting standards for the safe operation of Unmanned Aircraft Systems, the company provides the highest quality insights alongside excellent technical and operational forecasting support services. TruWeather’s customized translation of real-time and predictive weather data into discreet workflow decision insights sharpens resource scheduling, planning and mission execution resulting in safer, more productive operations and business success. Read the full story on Aircraft IT Website
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FLYHT Announces IATA Strategic Partnership In late August 2022, FLYHT Aerospace Solutions Ltd. announced that the company has joined IATA’s Aviation Cyber Security Strategic Partnerships program. A safe and secure airline industry is a key priority for FLYHT. As an IATA Strategic Partner, FLYHT will be at the forefront of industry initiatives to ensure the highly effective mitigation of cyber security risks. This includes contributing to the development of industry standards, influencing the cyber security regulatory environment for aviation, and collaborating with other aviation leaders on mutual concerns and emerging issues. Jeff Viens, Director of Security for FLYHT, stated, “Security threats against airlines and airports continue to evolve. And with the increasing digitization of the industry — including the progression towards the ‘connected aircraft’ — airlines and their industry partners are working diligently to protect aircraft,
data, and technological systems against a range of digital threats. It’s exciting for FLYHT to be collaborating with other industry leaders in this effort through IATA’s Strategic Partnerships program. It gives us such a great opportunity to make a meaningful contribution to the future of aviation cyber security.” FLYHT Aerospace Solutions Ltd.: FLYHT provides airlines with Actionable Intelligence to transform operational insight into immediate, quantifiable action, and delivers industry leading solutions to improve aviation safety, efficiency, and profitability. This unique capability is driven by a suite of patented aircraft certified hardware products. These include AFIRS™, an aircraft satcom/interface device, which enables
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cockpit voice communications, real-time aircraft state analysis, and the transmission of aircraft data while inflight. The AFIRS Edge is a state-of-the-art 5G Wireless Quick Access Recorder (WQAR), Aircraft Interface Device (AID), and Aircraft Condition and Monitoring System (ACMS). The Edge can be interfaced with FLYHT’s TAMDAR probe or the FLYHT-WVSS-II relative humidity sensor to deliver airborne weather and humidity data in real-time. CrossConsense, FLYHT’s wholly owned subsidiary, offers highly skilled services to the commercial aviation industry and provides preventative maintenance solutions. These include Aircraft Fleet View, a native application that gives a real-time view of airline fleet status; AviationDW, a managed data warehouse for enhanced business intelligence; and ACSIS, a visualization and predictive maintenance alerting tool. Read the full story on Aircraft IT Website
NEWS
Singapore Airlines deploys SITA OptiClimb® to reduce up to 15,000 tons of aircraft carbon emissions per year It was announce in mid-October 2022 that SITA OptiClimb®, a digital inflight prescriptive analytics tool for fuel optimization, has been selected by Singapore Airlines to support the carrier’s goal of achieving net-zero carbon emissions by 2050. By deploying SITA OptiClimb®, the airline is able to optimize fuel utilization during the aircraft’s climb-out phase. The unique solution combines aircraft tail-specific machine-learning models with 4D weather forecasts to recommend customized climb speeds at different altitudes. It leverages historical flight data to predict fuel burn in different flight scenarios and recommends optimized climb profiles on a user-friendly interface for pilots. It is estimated that airlines can derive fuel savings of up to 5% during climb-out on each flight, with around 5.6 million tons of carbon dioxide emissions avoided annually if every airline worldwide uses SITA OptiClimb®. Following a successful test period and validation of SITA OptiClimb® outcomes, the tool has been used on Singapore Airlines’ Airbus A350 fleet since August 2022. SITA has calculated that the solution will help the carrier cut aircraft carbon emissions by up to 15,000 tons annually. Captain Quay Chew Eng, Senior Vice President of Flight Operations, Singapore
Airlines, said: “Singapore Airlines uses multiple levers to achieve our sustainability goals, including the latest technologies to optimize fuel efficiency in a bid to reduce carbon emissions. SITA OptiClimb® utilizes advanced analytics to support this outcome. We will continue to look for innovative solutions to reduce our carbon footprint and achieve net-zero carbon emissions by 2050.” Yann Cabaret, Chief Executive Officer, SITA FOR AIRCRAFT, added: “We’re extremely proud to be part of Singapore Airlines’ journey towards making aviation more sustainable, environmentally and financially. With innovative, cost-effective, and data-driven tools like SITA OptiClimb®, we can help all airlines and their employees to make more informed decisions that drive greater and much-needed operational efficiencies today.” The International Air Transport Association (IATA) expects the cumulative volume of aviation carbon emissions between 2021 and 2050 to be approximately 21.2 gigatons of carbon dioxide if left unabated. The air transport industry has been working on a range of measures to reduce carbon emissions and achieve net-zero status by 2050. Read the full story on Aircraft IT Website
ELECTRONIC FLIGHT BAG
Flexible, modular & future-proof onboard infrastructure CDSS Cockpit Door Surveillance System
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CWAP/AID Cockpit Wireless Accesspoint/Aircraft Interface Device
DIC-600 Data Integration Center
ERC-400 Ethernet Radio Controller
EFB Control Panel
We feel very comfortable in the way we jointly shaped the implementation path to maximize our re-utilization of installed systems, in combination with the new EFB function.” Hilmar B. Baldursson, VP Flight Operation Icelandair
Turn-Key Solutions
Certification
Installation
Training
SA Technologies AB I SA@scanav.com I https://www.scanav.com/contact/sa-technologies-ab-location-details/ AIRCRAFT IT Operations • AUTUMN 2022 • 31
NEWS
Value of using an EFB system
There is plenty of value in implementing an all-in-one flight operations and EFB system to improve the workflow for airlines. At the end of September 2022, Bytron Aviation Systems set out some of the reasons for using their skybook solution. By choosing skybook you benefit from full flight data management that is implemented from pre-flight, in-flight and post-flight. Class leading modules such as flight dispatch, a fully interactive electronic flight bag and post-flight data analysis, ensure you have everything you need in one place. Below is a breakdown of value and benefits you gain from the dispatch and EFB system…
Reduction of paper cost savings
By replacing paper briefings with an EFB app within the flight operations process this has a huge cost saving for any type of airline business. With a range of obvious benefits such as reducing aircraft weight, fuel usage, significant cost savings and environmental waste. Based on a fleet size of 50 aircraft flying three sectors each day, below are just some of the cost savings involved; It’s worth noting that each cost saving below is also shown per plane, and any fleet size will benefit from skybook’s added value.
• Paper • Save approximately 9000 sheets of paper a day which equates to £13,140 a year saved (£263 per plane). • Weight • The weight of all that paper would equate to roughly 16,425kg a year (329kg per plane). • Fuel usage • With the reduction of paper weight this could save 3,285kg of fuel a year which saves approx. £28,483 per year (£570 per plane). • Ink printer usage • A massive reduction in ink usage, with 1095 toner cartridges no longer needed, saving £81,030 a year (£1620 per plane). • Printer maintenance • Printers require maintenance roughly every 120,000 pages. This would save roughly £6,291 a year (£126 per plane) • Environment • 6,570 reams of less paper, means 365 less trees being cut down per year (7 trees per aircraft), which certainly helps an airlines go-green credentials.
What are the total savings?
The total savings of going paperless and embracing an EFB system for a fleet size of 50 aircraft is a staggering £128,894 a year (£2578 per plane). And that doesn’t include the thousands of hours saved in time efficiencies.
Added value for flight operations
By using skybook aviation cloud, airlines are automating the collation of OFP information within flight dispatch and flight briefing. This means that employees can be more productive with other tasks in flight operations. The automation of data with skybook leads to many efficiencies, such as: AIRCRAFT IT Operations • AUTUMN 2022 • 32
• Huge time savings and reductions in workloads; • Less human error (such as picking the wrong briefing information); • Quicker shared flight data between airline departments; • More likely to improve on-time performance, improving the reliability and trustworthiness of the airline.
Always receive the most up-to-date information
Benefits of post-flight data analysis
One of the great benefits of using the skybook EFB system is how all the flight data captured is utilised for insightful post-flight analytics. After all, connecting the workflow of airline flight operations from pre-flight to post-flight, is what makes skybook truly stand out. Best of all, you can pick and choose the modules that best suit your airline’s needs., such as Bytron’s post flight data analysis known as Reporting & Analytics. With insights such as: • Identify which delay codes are causing problems; • The costs of de-icing usage; • Aircraft fuel usage analysis. Read the full story on Aircraft IT Website
NEWS
Delta, the NFL, and the U.S. Air Force Are Turning to This App to Prepare for Extreme Weather *This article was originally published on CNBC in August 2022.
As the severity, intensity and frequency of climate disasters increase, preparation is becoming more crucial than ever to protect lives, as well as infrastructure, businesses and local economies. One high-tech forecasting company is now stepping up, offering hyper-detailed weather prediction and pre-storm strategy plans, right down to a city block. Boston-based Tomorrow.io already boasts clients like Delta, Ford, JetBlue, Meta, Raytheon, Uber, United Airlines, and the U.S. Air Force. Rainfall, snowfall, fire danger and air quality prediction are all part of the firm’s capabilities. When the remnants of hurricane Ida blew into New Jersey almost a year ago, the state was woefully unprepared. It wasn’t a hurricane anymore, so the preparation was minimal, but the deluge was incredible. “It rained four inches in one hour during Ida, and we had a total of six and a half inches of rain, in one storm event, which is really unprecedented,” said Caleb Stratton, chief resilience officer for the city of Hoboken, New Jersey. Hoboken, just across the Hudson River from Manhattan, is only two square miles but home to more than 62,000 people. It is increasingly prone to flooding, so the city had been
building protection in the form of parks that act as massive drains. One of the parks sits atop a massive cistern that can hold 200,000 gallons of water and is managed remotely, so water can be held or released when necessary. But to optimize the system, city officials need to know what’s coming. So just after Ida, they began working with Tomorrow.io. “They are able to provide insights on when a storm event’s going to occur — at what intensity, for how long — and they can do really block by block forecasts,” said Stratton. The firm works with its clients well before they start forecasting to show them specifically how future weather will affect everything from operations to supply chains to staffing. “We will take an airline’s operating protocol, specifically upload it into our system, and then we have our own proprietary insights dashboard that tells them exactly when it’s going to happen,” said chief marketing officer Dan Slagen. “So, we’ll tell an airline over the course of the week, these flights are going to be at risk of weather, and if you need to de-ice your planes, this is the time to do it, to avoid delays or any safety impacts.” Next up, the firm is sending its own satellites into space, which will send back data far more frequently than government weather satellites.
WHERE EFFICIENCY TA K E S O F F
DISCOVER NOW
FLIGHTKEYS.COM
AIRCRAFT IT Operations • AUTUMN 2022 • 33
CASE STUDY: BRITISH AIRWAYS
British Airways — Our most important journey yet Capt. Spencer Norton, Manager Flight Efficiency & Evaluation, British Airways shares how the airline put fuel efficiency processes and their fuel efficiency management solution to a live test AIRCRAFT IT Operations • AUTUMN 2022 • 34
CASE STUDY: BRITISH AIRWAYS
T
he pressing need to protect and restore our planet has never been more urgent. We’re at a crossroads and the decisions we make today could lead to a brighter future for our planet. Flying is freedom: it connects us with places and people, it makes the world a smaller place but this can come at a cost to the environment. That’s why, at British Airways, we’ve embarked on a flight path to net zero. Our customers and shareholders demand that we become more sustainable. However, most importantly is the aviation industry; every reader will be linked to the industry and we all have to do something to improve sustainability, if we want air travel to survive and grow.
PLANNING FOR A NET ZERO CARBON FUTURE
IATA has put forward some strategies to become net zero by 2050 (figure 1).
How to get to NET zero
Figure 1
British Airways had already set this objective before IATA, and our plan to become net zero by 2050 stands on three main pillars (figure 2).
“We need to plan as efficiently as possible; we need to fly as efficiently as possible and, most important of all, we need to review effectively…”
How to get to NET zero The first pillar is through The British Airways’ plan is to achieve this in three main ways: new aircraft; low and zero emission aircraft and flying techniques. The second pillar is for fifty percent of British Airways’ fuel to be Sustainable Aviation Fuel (SAF) by 2050: We are also looking at hydrogen New aircraft SAF powered aircraft. If Carbon reduction & governments can Low & zero removals in emission aircraft of underwrite the supply of other sectors our fuel to be SAF then airlines can buy ‘Carbon SAF by 2050 Flying Offsetting’ more which will make it Techniques more cost effective. The Figure 2 third pillar is for carbon reduction and removal from other sectors with some carbon offsetting.
50%
New Aircraft
British Airways has replaced its Boeing 747s and 767s with a fleet of new aircraft including the Airbus 350-1000, Boeing 787-8 -9 and -10 and the Airbus A320/321 neo replacing some of ceos in the fleet (figure 3).
AIRCRAFT IT Operations • AUTUMN 2022 • 35
CASE STUDY: BRITISH AIRWAYS
How to get to NET zero – new aircraft
Sustainable Aviation Fuel
Airbus A320/A321 neo
Looking at Sustainable Aviation Fuel, British Airways has committed to at least ten percent SAF by 2030 and we’d hope to get beyond that. The first batch of SAF came from Phillips 66 Ltd.; we’ve also invested in LanzaTech in the US and Velocys in Humberside in the UK. As already mentioned, the final target is to use 50% Sustainable Aviation Fuel by 2050. There isn’t a lot available at the moment which is why that target seem quite far off but, hopefully, it will be possible to bring it forward.
Offsetting and Carbon capture Boeing 787 -8 -9 -10
Airbus A350-1000 Figure 3
The A350-1000, for example, is 40% more efficient than the Boeing 747 with the same payload and passenger capacity. We’re also looking at and investing in hydrogen propulsion systems, so IAG, British Airways’ parent company, through the Hangar 51 program, has invested in ZEROAVIA which is looking at hydrogen propulsion systems on new aircraft. We’re also looking carefully at Airbus and how they’re progressing with the Airbus ZEROe concept which they believe can be in production by 2034 — an ambitious target.
Flying techniques
If we look at flying techniques, our concept is quite simple: We need to plan as efficiently as possible; we need to fly as efficiently as possible and, most important of all, we need to review effectively (figure 4).
At British Airways, we’re looking at robust carbon reductions and removals in other sectors of the industry; offsetting all CO2 emissions on all BA flights within the UK; and getting credible opportunities for customers to offset their emissions through varied carbon reduction projects. Plus, again through the IAG Hangar 51 program, looking into breakthrough carbon capture technology.
THE PERFECT FLIGHT
In September 2021, I operated something called the Perfect Flight, the first BA Commercial flight to operate using SAF. We looked at a suite of fuel efficiency initiatives and, crucially, we also looked at airspace modernization. A similar perfect flight was carried out in 2010 and most of the efficiency initiatives that we looked at for that flight, became standard operating procedures for British Airways from then on. Here is a short video about the Perfect Flight.
Flight efficiency Flying Techniques
PLAN
EFFICIENTLY
FLY
EFFICIENTLY
REVIEW EFFECTIVELY
Figure 4
What you can see in figure 4 is a feedback loop going all the way through the system and constantly looking at how we can best optimize our planning and flying techniques while constantly reviewing them.
The question is, how do we calculate some of the savings that you saw in that
AIRCRAFT IT Operations • AUTUMN 2022 • 36
CASE STUDY: BRITISH AIRWAYS
UNLOCK DATA INSIGHTS. ONE FLIGHT AT A TIME. video. We use the Honeywell Forge tool to help us do so. Here are some of those savings in greater detail and step by step.
ON THE GROUND
As the video explained, the aircraft for the Perfect Flight was connected to fixed electrical ground power and pre-conditioned air; the APU (Auxiliary Power Unit) was switched off five minutes before the standard time of departure which all saved about 30kgs of fuel compared to what we do on a normal standard flight. The pushback was done by an electric Mototok tug, and it was all done with 100% renewable energy (figure 5.1).
• FEGP & PCA connected • APU switched on at STD-5’ • 30kgs saved
• ‘Electric’ pushback tug • Used 100% renewable energy
Figure 5.1
AIRCRAFT IT Operations • AUTUMN 2022 • 37
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CASE STUDY: BRITISH AIRWAYS
Engine start was delayed and, of course, only one engine was started, but the delay saved about another 10kgs of fuel: also, for this exercise, we used the most fuel-efficient flap 1+F rather than flap 3 and that saves about 24kgs of fuel on an Airbus 320neo (figure 5.2).
“Engine start was delayed and, of course, only one engine was started, but the delay saved about another 10kgs of fuel: also, for this exercise, we used the most fuel-efficient flap 1+F rather than flap 3…”
• Delayed engine start - 10kgs saved
• Minimum fuel flap for take-off - 24kgs saved
Figure 5.2
If you look at our routing out to the runway, Heathrow were on Easterlies that day and you can see the green line on figure 5.3 to get us on to 09R to depart; we did an intersection departure, got a target take-off time (TTOT) via Air Traffic Control and the red marking that you can see on the chart is the area where we did reduced engine taxi.
70kgs might seem like a lot but that saving was only for the Reduced Engine Taxi Out (RETO). We did have a problem with the tug on the day and, if we’d had both engines running, it would have been double that number so that 70kgs is embedded into the savings we had there with the issue that we had with the tug on the push-back. You can see where we did the reduced engine taxi and then when we started the other engine to line-up on to the runway ready for take-off. If we look at the Honeywell Forge tool (figure 5.4) to see that data, then you can see where we started the first engine and then where we started the second engine as well, and that emulates what you saw in the diagram previously.
3 minutes engine warm up required
• Reduced Engine Taxi Out (RETO) • 70kgs saved
Figure 5.3
Figure 5.4
There’s a three-minute warm-up time required for the Leap engines on the NEO. We completed a Packs off take-off (figure 5.5) which generated a further 6kgs saving; plus we did a Reduced Acceleration Altitude and NADP2 noise reduction procedure at a thousand feet: about 10kgs of fuel was saved by using those procedures. AIRCRAFT IT Operations • AUTUMN 2022 • 38
CASE STUDY: BRITISH AIRWAYS
• PACKS OFF Take-Off - 6kgs saved • Reduced Acceleration Altitude (NADP2) -10kgs saved
“Air traffic Control gave us an early left turn which did save some fuel with continuous climb. As was explained in the video, we flew some optimized climb speeds which saved around 7kgs of fuel.” You can see that there was a Thunderstorm in the bottom right-hand corner and so Air traffic Control gave us an early left turn which did save some fuel with continuous climb. As was explained in the video, we flew some optimized climb speeds which saved around 7kgs of fuel in the climb phase. Looking at the profile again using the Honeywell Forge Fuel Efficiency Tool (figure 6.2), the blue line was our actual climb profile, the grey line was our planned climb profile and you can see that we got to top of climb a lot earlier than we had planned on the flight plan.
Figure 5.5
IN THE AIR
On the departure itself we flew the ULTIB Standard Instrument Departure (SID) up to Glasgow (figure 6.1)
• Continuous Climb Operation (CCO) -31kgs saved • Optimised climb speeds - 7kgs saved
• Changes in climb speed and CCO • ToC occurred earlier than flight plan
Figure 6.1
Figure 6.2
AIRCRAFT IT Operations • AUTUMN 2022 • 39
CASE STUDY: BRITISH AIRWAYS
If we look at the lateral routing for the flight (figure 6.3), this is very much like Free Route Airspace (FRA); you can see a much more direct line than what we had planned in the flight planning system to get us up to Glasgow.
I spent a lot of time in the simulator doing research on the arrival into Glasgow, trying to make it as optimal as possible. We didn’t know what runway would be in use on the day, so had to consider both an arrival on runway 05 and runway 23 (figure 6.4).
• Continuous Descent Arrival (CDA) 137kgs saved • Optimised descent speeds with accurate wind updates - 5kgs saved
Lateral route optimisation large fuel benefits compared to flight plan
Figure 6.3
There were some large fuel benefits resulting from the lateral routing.
Figure 6.4
AIRCRAFT IT Operations • AUTUMN 2022 • 40
CASE STUDY: BRITISH AIRWAYS
“We did a low power, low drag approach; delayed lowering the landing gear until as late as possible whilst ensuring the stable approach criteria at 1,000 ft was met, a Flap3 landing, reduced engine taxi-in and then single engine taxi without APU (SETWA), so we didn’t start the APU at all on arrival. ” In constructing my own efficient routing, we consulted with Air Traffic Control (NATs) and so they knew where I wanted to go. The green line is the routing that was actually flown which broke away from the actual STAR approach and then made a direct routing onto the Easterly approach into Glasgow and, with a continuous descent, that saved around 137kgs of fuel. We had our optimized winds given to us on the descent as well with about 5kgs of fuel saved for the wind updates there. (Our wind updates were using the NAVLINK product from NAV Flight Services) The routing that I created in the simulator is in figure 6.5 and you can see two waypoints; PINE5 and PINE0: These don’t normally exist on a routing into Glasgow but by constructing these and by putting a speed reduction in, I was able to fly the descent fully ‘Managed’ coupled with a continuous descent around the corner onto the ILS of runway 05
speed on occasions when Glasgow Air Traffic Control had a couple of traffic conflicts that were going to go beneath us, so to ensure that we didn’t do any level-offs, we had to reduce the rate of descent to ensure a CDO into Glasgow.
Reduced rate of descent flown to prevent level-off due traffic conflicts.
Figure 6.6
BACK TO THE GROUND Figure 6.5
If we look at it in the Honeywell tool (figure 6.6), it can be seen that there was a slight levelling off near the bottom of the descent where we had to reduce vertical
Looking at our landing (figures 7.1 and 7.2) we landed on runway 05 all the way to A1. We did a low power, low drag approach; delayed lowering the landing gear until as late as possible whilst ensuring the stable approach criteria at 1,000 ft was met, a Flap3 landing, reduced engine taxi-in and then single engine taxi without APU (SETWA), so we didn’t start the APU at all on arrival.
AIRCRAFT IT Operations • AUTUMN 2022 • 41
CASE STUDY: BRITISH AIRWAYS
THE RESULTS AND USING THE NEW FUEL EFFICIENCY TOOL
• Low Power/Low Drag - 15kgs saved
Most important of all, we saved 371kgs of fuel on the Perfect Flight and that resulted in just under 1200kgs of CO2 saved. If we look at this in a benefits context, we achieved 16% more efficiency than a normal A320neo doing that flight or compared with a A320ceo, that was a 35% efficiency benefit. I wanted to put it into context what a tonne of CO2 looks like so the photograph is a picture of what a tonne of CO2 actually looks like in terms of volume. Finally, I just want to explain how we communicate some of these things and the feedback with our pilots. Figure 8.1 shows the new pilot dashboard showing the Discretionary Fuel statistics on the A320 fleet.
• FLAP 3 landing – 11kgs saved • Reduced Engine Taxi IN (RETI) – 10kgs saved • SETWA (No APU) – 2kgs saved
Figure 7.1
Pilot Dashboard
• CFM LEAP engine requires 3 minute cool down before shutdown • FEGP connected prior to engine shutdown
Figure 7.2
The Leap engine requires three minutes to cool down before shutdown and, again, in the Honeywell tool (figure 7.2) you can see where we shutdown that engine and then had final engine shutdown. The fixed electrical ground power (FEGP) was connected to the aircraft without any APU starting at all.
Figure 8.1
AIRCRAFT IT Operations • AUTUMN 2022 • 42
CASE STUDY: BRITISH AIRWAYS
“…we achieved 16% more efficiency than a normal A320neo doing that flight or compared with a A320ceo, that was a 35% efficiency benefit.” The grey graph at top left shows all the Captains on the A320 fleet anonymized. The ‘Me’ represents where the individual whose dashboard this is sits in terms of how often they carry Discretionary Fuel as a percentage. It shows where they are vis-à-vis their peers on the fleet. The right side of the graph shows the fleet statistics, the Discretionary Fuel requested by the fleet and the discretionary fuel that was actually required: there’s always quite a big difference there and it usually shows that only 5% of flights require some Discretionary Fuel. This makes sense, as we use the 95th percentile in our Statistical Contingency Fuel on most of our flights. The chart underneath shows the individual what Discretionary Fuel they loaded and what Discretionary Fuel they actually required. And then, to the right of that, the CO2 impact of what they did. Every Captain gets this report sent to them every quarter. We do the same thing with Reduced Engine Taxi Out (RETO) as in figure 8.2 showing the same information with how often the Captain in question does RETO.
Pilot Dashboard
Figure 8.2
AIRCRAFT IT Operations • AUTUMN 2022 • 43
CASE STUDY: BRITISH AIRWAYS
It shows what the fleet has saved by doing RETO and breaks down at the bottom the application rates and the fuel (CO2) saved in the relevant months of that period. A similar report is produced and sent to Captains for Reduced Engine Taxi In (RETI) which looks exactly the same (figure 8.3).
Pilot Dashboard
CAPTAIN SPENCER NORTON
Spencer is a Training Captain on the Airbus A320 and, in his role as Manager — Flight Efficiency & Evaluation, he is responsible for fuel efficiency for all fleets and works closely with aircraft manufacturers providing expertise and recommendations on airspace modernisation and efficiency improvements. He was part of the Rule Making Group at EASA, writing the new EASA Fuel Scheme and chairs the IAG Flight Efficiency & Sustainability group and the Oneworld Fuel Efficiency group.
BRITISH AIRWAYS
Figure 8.3
I hope that this article has given readers a good oversight of what was achieved by British Airways with the Perfect Flight and how we captured that data using the Honeywell Forge Fuel Efficiency Tool, which in turn, helps us on our most important journey yet.
“It shows what the fleet has saved by doing RETO and breaks down at the bottom the application rates and the fuel (CO2) saved in the relevant months of that period. A similar report is produced and sent to Captains for Reduced Engine Taxi In (RETI) which looks exactly the same.”
British Airways is the UK’s Flag carrier and a global airline, bringing people, places and diverse cultures closer together for more than 100 years. The fleet of more than 255 aircraft includes Airbus A319/320/321, A350 and A380 types as well as Boeing 777-300 and -200 and 787 types, plus Embraer 190. It is the second largest fleet in the UK. British Airways is a truly global business and has a stated mission to be carbon zero by 2050.
HONEYWELL FORGE
Honeywell Aerospace products and services are found on virtually every commercial, aircraft in the world delivering improved fuel-efficiency, more direct and on-time flights, safer and more comfortable travel, and better flight planning. Honeywell Forge is an enterprise performance management solution for digital transformation of operations. It includes a mix of software products and enabling services that help companies use operational data to drive insights that improve processes, enhance productivity, support sustainability initiatives, and empower workers.
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AIRCRAFT IT Operations • AUTUMN 2022 • 44
AIRCRAFT IT Operations: THE WORLD ACCORDING TO IT & ME!
The Snapchatification of business apps Paul Saunders, Solutions Director at Vistair Systems considers how to catch the attention of Generation Z, and coins a new word for it
T
he process of turning an activity or task into an app resembling Snapchat Software . Developers have resorted to Snapchatification in order to appeal to the next generation of users
Do kids still use Snapchat, or is there something around now that’s usurped it? “Nope! It’s not even a case of 10% use something else. It’s 100% Snapchat. If you don’t have Snapchat, you have no social life and you basically don’t exist.” stated my 18 years old son with some authority. “It’s basically WhatsApp for Under-30s.” Gamification, Buzzfeedification, and Datafication are all real technology trends that have been influencing software development for some time, so I’m doubling down on Snapchatification.
What do I mean by this?
I think I might have inadvertently coined a new term. I was talking to colleagues about challenges around building software for Generation Z users (or Zoomers as my daughter likes to be classified). This is the demographic cohort that follows Millennials including those born between 1997 and 2012. In short, people that are the same age as my kids. I described the next-phase of the further consumerization of business software as ‘Snapchatification’. “You can’t just put ‘IFICATION’ after a random word and make it a thing” complained one of my coworkers, in horror. “I’m sure it’s already a thing.” I claimed. A quick Google search suggested it probably wasn’t a thing. How come? Maybe the elders of the dictionary don’t do social media. Maybe Snapchat is a bit too… 2019? I sense checked this with my offspring?
Disclaimer: I’ve never been a Snapchat user. In fact, even if I was, I think I’d struggle to keep up. It’s changed a lot in recent years with a really aggressive release cadence and constant interface overhauls. The core concept of Snapchat is that anything you send, a picture, a video or a message is only fleetingly available to recipients, before it is inaccessible. Supposedly the short-lived nature of content encourages a more natural flow of interaction… like talking. The key characteristics are that the app is hyper-intuitive, constantly innovating, and lightning fast to interact with. Perhaps the best examples of where business apps have adopted a similar approach is in the fast-moving sector of Chat-ops. Enterprise software like Slack and Intercom allow for highly unstructured interactions, but under the hood enrich captured interactions with available metadata, enterprise integrations and machine learning. AIRCRAFT IT Operations • AUTUMN 2022 • 45
Enterprise App ecosystems like Salesforce AppExchange, Atlassian Marketplace, and SAP Store are seeing many more independent, lighter-weight, highly atomized apps being developed, at lower cost with lower risk, and are taking their inspiration from supersimple consumer apps like Snapchat for acquiring data as quickly and painlessly as possible, in order to enrich or automate the enterprise landscape. I’ve already seen guerrilla adoption of this style of interaction where an electronic techlog app that I worked on would regularly see users uploading a photo of a troublesome lavatory compartment accompanied only by a poop emoji to report a cabin defect. How long before we see more of our business apps with a user interface more like a WhatsApp screen than a digital representation of paper form? We need to be ready for it. Or at least that’s how it is according to IT & Me!
PAUL SAUNDERS
Paul is a product visionary and geek who’s spent over 20 years in aerospace IT working with airlines, MROs, OEMs and software companies around the world. He believes that much business software sucks and is on a mission to redress that. Currently he’s leading a team of Product Managers, Product Specialists and Project Managers as Solutions Director at Vistair Systems. He spent the last three years outside of aerospace working in the Atlassian ecosystem and is currently banging on about bringing some of that SaaS, cloud and serverless tech into the aviation world.
CASE STUDY: NORWEGIAN AIR
Accurate measurements improve aircraft performance management at Norwegian Air Nurdan Pakdil, Performance Engineer at Norwegian Flight Support shares how Norwegian Air uses a digital APM solution to reduce fuel use through better fleet management AIRCRAFT IT Operations • AUTUMN 2022 • 46
CASE STUDY: NORWEGIAN AIR
T
he core of this case study is aircraft performance monitoring (APM), why it is essential, how it enables airlines to save fuel and how we use our APM solution at Norwegian Air. But before we go into the technology and processes, I’ll briefly introduce to you the subject of this case study.
NORWEGIAN AIR
Launched in 1992 and based in Oslo, Norwegian has a modern and fuel-efficient fleet of 70 Boeing 737-NG and -MAX types with plans to further grow the fleet. The business employs 3,900 people across the Headquarters at Fornebu in Norway as well as at support offices in Barcelona and Riga and nine crew bases, four of which are in Norway.
APM PROCESS AT NORWEGIAN
In figure 2, you’ll see an overview of the APM workflow in Norwegian.
APM Process at Norwegian
2
1
• •
3
FDR/QAR SkyBreathe
4
“In those reviews, we are able to identify the aircraft that require a fuel factor update, in either the FMC or in the Flight Planning System (LIDO), and make those updates accordingly.”
• SkyBreathe
Record cruised data:
Figure 1
In the summer of 2022, we operated on 280 routes, 140 of which were in Norway.
Analyse:
Interpret the results and take action: • Adjust FMC • Adjust LIDO • Perform maintenance activity • Make operational recommendation
Monitor:
• Skybreathe • Alerts
Figure 2
The process starts with collecting cruise data through the QAR before the data is then transferred into SkyBreathe® from OpenAirlines. This is a fully automated process which saves Norwegian from having to undertake any manual workload. In the next step, SkyBreathe® analyses the data and makes it available for the airline to make their assessments as well as further analyses. At Norwegian, the procedure is to perform monthly reviews in the APM system. In those reviews, we are able to identify the aircraft that require a fuel factor update, in either the FMC or in the Flight Planning System (LIDO), and make those updates accordingly. Each month, we download the latest fleet list through SkyBreathe® APM to identify the best and worst performing aircraft. That list is shared with the planning team to be taken into account when they do tail assignments.
AIRCRAFT IT Operations • AUTUMN 2022 • 47
CASE STUDY: NORWEGIAN AIR
Apart from these regular monthly reviews, the APM system allows us to continually monitor performance degradations even when we are not logged into the system and actively monitoring. This is made possible with the alerting feature through which, if there are any fast or abnormal degradations detected outside of the monthly review period, the system automatically alerts users who can then go into the system and investigate that specific case. The process repeats with the same steps when the aircraft are in flight and new cruise data is being collected.
“…with APM, Norwegian is able to distinguish between normal and abnormal deterioration, and to take the necessary maintenance actions or make operational recommendations.”
BENEFITS FROM APM
There are many advantages to using the APM system, the most important of which is accurate flight planning (figure 3).
Also, with APM, Norwegian is able to distinguish between normal and abnormal deterioration, and to take the necessary maintenance actions or make operational recommendations. For instance, we can monitor engine cleaning activities, their impact on engine performance and, from that, make recommendations on frequency for cleaning. Lastly, we are able to separately monitor the changes on airframes and engines as prompts for any action that might be needed. As an example, if we observed that the airframe deterioration is due to misfitted ailerons, that observation can be passed to the engineering department to plan for a check on the aircraft in order to take corrective actions. These are all benefits that we have noticed at Norwegian resulting from the APM system. Measurements are so important. Grace Hopper, an American computer scientist and US Navy officer, also known as the mother of computer science, said that, “One accurate measurement is worth a thousand expert opinions.”
APM Benefits Improve fuel planning accuracy by adjusting fuel flow factor • •
Enough fuel to conduct a safe operation Not to carry unnecessary fuel
Increase flight crew confidence in flight plans
Identify normal and abnormal deterioration per tail • •
Take required maintenance action Make operational recommendation
USING SKYBREATHE® APM AT NORWEGIAN
Monitor changes on airframe and engine and to take required actions
Figure 3
Planned fuel must, of course, meet the regulatory criteria and must be sufficient to conduct a safe operation but, at the same time, it shouldn’t be more than what is necessary because that extra weight would create extra costs for Norwegian. With the APM system, the fuel factor can be adjusted for each aircraft in the flight planning system so that the planned fuel will be as accurate as possible. By having accurate flight plans, the flight crew will have more confidence in those plans so that they won’t feel that it’s necessary to upload extra fuel to compensate for performance degradation across the fleet.
“There are many advantages to using the APM system, the most important of which is accurate flight planning…”
12
Nurdan Pakdil, Performance Engineer at Norwegian will give a full demo of SkyBreathe® APM and go through the main features and key metrics they use in their APM process.
Figure 4.1
Having explained the benefits that Norwegian gains for using the APM, I’ll try now to walk you through how we use it. Starting with the Home Page of SkyBreathe® APM (figure 4.2) .
AIRCRAFT IT Operations • AUTUMN 2022 • 48
CASE STUDY: NORWEGIAN AIR
Save fuel, Save money, Save the Planet! Identify fuel-saving opportunities, monitor progress, and take action through a powerful Big Data and AI-driven fuel management software.
Figure 4.2
Inc
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a se f uel s
in av
This home page provides a quick overview of the current status of our fleet. At the top there is the variation of performance deviation between today and last year so we can observe that we have a degradation of 0.6 percentage points and below that are lists that show specific cases such as aircraft with poor performance in the left column: we have aircraft with fast performance degradation (center column) and, on the right, are aircraft which will need their fuel factor to be updated which means that these aircraft will require an update in the flight planning system. For me, as a performance engineer, this is a good overview plus, we have the fleet heatmap (figure 4.3) which is also very useful for us.
gs
by
up
to 5%
100+ PREDEFINED REPORTS
CUSTOM ANALYSES
FAST ANALYSIS
100+ data quality controls. 100+ preset reports available.
Fully customizable reports. Dashboards for all users.
Millions of records analyzed within seconds.
3D VISUALIZATION
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3D display of planned and actual flight paths.
Thousands of relevant measures produced for each flights.
Individual app for pilots MyFuelCoach™.
ASK FOR A DEMO +33 531 615 210 info@openairlines.com
Figure 4.3
AIRCRAFT IT Operations • AUTUMN 2022 • 49
www.openairlines.com
CASE STUDY: NORWEGIAN AIR
“If an aircraft is seen to have deteriorating performance, we can simply click on the aircraft that we would like to investigate and that will take us to the aircraft page …” On the heatmap, we can identify each tail and their evolution throughout the year, by color coding, as well as distinguish between the better and the worse performing aircraft, also by color coding. You’ll notice that there are some empty boxes and that means that, for the month in question, there was no data with which to make the calculations because, during the pandemic, we had to ground most of the fleet so no calculations were made. The same can happen when an aircraft is in for maintenance. If an aircraft is seen to have deteriorating performance, we can simply click on the aircraft that we would like to investigate and that will take us to the aircraft page (figure 4.4) for that specific tail.
Figure 4.4
On that page, we can see the detailed information about this aircraft’s performance. For example, the aircraft in the figure has a current performance
AIRCRAFT IT Operations • AUTUMN 2022 • 50
CASE STUDY: NORWEGIAN AIR
Figure 4.5.1
In some cases, from time to time, when we need to get an overview of the fleet, and to share that information with colleagues who don’t have access to SkyBreathe®, this list can be quickly exported to Excel (figure 4.5.2)
deviation of 5.37% which is worse than the fleet average. We can also see in the ‘Recommended fuel factor’ box that the flight planning system is up to date so, if we are to perform the monthly review today, this aircraft won’t be requiring an update. Below those numbers, there are three graphs. The first one shows the overall performance deviation evolution for the period of time selected — in this case, twelve months — we can see how it evolved and the breakdowns of engine performance and airframe performance for the aircraft. On the second graph, we can see that there has been an engine change carried out for this aircraft and the dates when that was done and this is the reason why the engine performance has degraded. This is the whole point of having a monitoring system, so that we can understand the reasons for engine performance degradation which, in this case, is understandable and normal deterioration. There is another handy function with the Fleet list (figure 4.5.1) where we can get a list of the whole fleet with their current performance degradations.
Figure 4.5.2
Most of the time, people are interested in a comparison of tails to see which one is performing better and which is worse. We can add color coding, similar to what is used in the fleet heat map, and sort the table from better performing to worse, there is now an overview of the aircraft in the fleet. If we look at the best performing ones, the fuel factor required is almost zero which means that they
AIRCRAFT IT Operations • AUTUMN 2022 • 51
CASE STUDY: NORWEGIAN AIR
are quite new and are not over-burning compared to the baseline values. If we then check the worst performing aircraft the performance degradation will be more than 5.5% which means that the aircraft in question will be consuming that much more than the best performing tail. Without an APM system in place, if, say, the fuel factors are not adjusted at all, what happens in real operations is that, if one of the flight crews flies with the worst tail, they will eventually experience an over burning compared to flight plans and then starting from the next flight, will take-on extra fuel to compensate for this. By doing that they will over-compensate for almost half of the fleet. So, if you consider the whole operation, this will add up to a huge quantity of extra and unnecessary fuel. The understanding created by the APM and related data available has enabled Norwegian to avoid crew taking on unnecessary fuel because, as mentioned earlier, the APM increases flight crews’ confidence. The airline lets them know that the cruise performance of aircraft is being closely monitored and that fuel factors are being adjusted accordingly so that crew don’t have to upload extra fuel just to compensate for degraded performances. Using the system, Norwegian has developed many pre-defined queries that help to analyze certain conditions and we are also able to customize those and create our own queries based on specific operational needs (figure 4.6.1).
Figure 4.6.1
With the results of the query, we can quickly run an analysis depending on what outcome is needed. So, let’s say that we want to be able to see the performance deviation of the fleet plus the recommended fuel factor for each aircraft plus the
AIRCRAFT IT Operations • AUTUMN 2022 • 52
CASE STUDY: NORWEGIAN AIR
“Using the system, Norwegian has developed many pre-defined queries that help to analyze certain conditions and we are also able to customize those and create our own queries based on specific operational needs…” Figure 4.6.3
current flight plan fuel factor. The results can be grouped by aircraft and we can select how often we want the report produced (say monthly). We can also include some filtering. For instance, as already mentioned, there was a time frame during the pandemic when there were no operations, so we would exclude that from the analysis. The final outcome is the result of the analysis (figure 4.6.2).
With the dashboards and fuel factor updates we can do the monthly reviews; we can check the status using two different tables for performing updates in the Flight Planning System (Lido for Norwegian) and the FMC. The reason for having two different tables is that we use different tolerance limits with the flight planning system being more precise than the FMC; also, the FMC updates take longer to perform and are the primary means for fuel planning and fuel uplifts based on Lido flight planning. From the two tables, we can see the differences between the current Lido fuel factor and the recommended one, and, if it’s above a certain threshold, it will come up in this list. Right below there is a visual (figure 4.6.4) where we can see how well we have done or how close the flight planning fuel factor was to the recommended fuel factor.
Figure 4.6 2
The screen is by registration and the date is also noted as well as the latest calculated performance deviation and what is in the flight plan. It’s then possible to save the query for future use plus to add it to the individual user’s dashboard (figure 4.6.3) where it will be available at all times without the need to re-run or adjust the queries.
Figure 4.6.4
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CASE STUDY: NORWEGIAN AIR
Then, if we go back to the dashboard, we also have some other performance metrics that can be monitored by selecting an aircraft so that the chart in figure 5 shows the relationship between EGT and N1 with the bar charts under the graph showing the recommended fuel factor (purple) together with Lido (blue) and FMC (green).
and how much by engine degradation (the two purple columns). Mostly if, as in this example, most degradation is related to the airframe, the problem will be weight inaccuracies. Further down the screen still, there is a scatter chart (figure 5.2) with daily performances and the regression line.
Figure 5.2 Figure 5.1
The chart on the right is interesting showing the total degradation of performance (blue) with how much of that is caused by the airframe degradation
One other handy feature is the automation tab which has report and alert functions. In Reports we can set a schedule for, say, queries to be run at specific intervals — each month if reviews are monthly; there is no need to set up the
AIRCRAFT IT Operations • AUTUMN 2022 • 54
CASE STUDY: NORWEGIAN AIR
queries manually each time. It’s also possible to configure the email to which the report will be attached and to adjust the content of the message. The report will be sent to users as an attachment to the email. The alerting function is also handy. It only raises alerts where the conditions in the queries that we have defined are met. Where the query has been created to identify fast performance deviations, it will run every day and will raise an alert if the day’s performance is more than 0.25% different from before. The system will then enable users to understand why the deviation has happened.
aware of changes and how they impact. I hope that readers will find this useful information for them when considering their aircraft performance management software. We have certainly found it to be a boon at Norwegian.
NURDAN PAKDIL
Nurdan is an experienced aircraft performance engineer with a Bachelors degree in Aeronautical Engineering. She is skilled in flight operations, EFB performance tool development and fuel saving projects.
NORWEGIAN AIRLINES
Norwegian has a modern and fuel-efficient fleet of 70 Boeing 737-NG and -MAX types with plans to further grow the fleet. The business employs 3,900 people across the Headquarters at Fornebu in Norway as well as at support offices in Barcelona and Riga and nine crew bases, four of which are in Norway.
OPENAIRLINES
OpenAirlines is an international software company based in Toulouse, with offices in Hong Kong, Miami, and Montreal. It has developed the SkyBreathe® 360° eco-flying platform, a comprehensive fuel efficiency solution for airlines to reduce fuel costs and CO2 emissions. The platform includes SkyBreathe® APM, a revolutionary aircraft performance monitoring solution to maximize fuel savings. Today, the software is used by 51 airlines worldwide, including Air France, easyJet, DHL, Norwegian, IndiGo, flydubai, and Atlas Air. Figure 5.3
If we look at the engine details in figure 5.3, we can see that an engine has been changed for a better performing engine so that we can clearly understand why it has a fast deviation. This is the whole point of having an APM system; the airline is in control of the cruise performance data of the aircraft and they need to be
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AIRCRAFT IT Operations • AUTUMN 2022 • 55
AIRCRAFT IT Operations: VENDOR FLIGHT LOG
VENDOR FLIGHT LOG: COMPLY365
CCO Sergio Ramos shares how value generation drives Comply365’s approach to product development and customer success Sergio Ramos is responsible for global sales, marketing and customer success efforts at Comply365. With more than 20 years of commercial experience developing international markets for the travel industry, Sergio has successfully provided technology solutions to help customers meet their evolving needs while establishing long-lasting partnerships. He earned a master’s degree in Commercial and Marketing Management from ESIC Business & Marketing School in Madrid, and a bachelor’s degree in Economics from Baylor University in Waco, Texas. Aircraft IT: Your name, your job title and the name of the business? Sergio Ramos: Sergio Ramos, Chief Commercial Officer, Comply365. Aircraft IT: How did Comply365 get started? SR: Comply365 started as most successful, tech business stories do — in a basement. But unlike most, Comply365 was working for the airlines from Day 1, with a clear sense of solving industry-wide challenges. Back in the day, flight crews relied on paper manuals. I think pretty much everyone remembers those heavy pilot’s flight bags, which are now a thing of the past. Well, Comply365 worked with several US operators and their regulatory agency to release the FAA’s first approved document reader. We evolved it since then into an end-to-end operational content management and distribution platform, which is today the most widely used in aviation.
Aircraft IT: What is the guiding business principle that drives Comply365? SR: Innovation with a value-generation purpose. We heavily invest in solving aviation’s challenges — not just as a solutions provider, but as a true partner who takes care of delivering value to our customers. Now, we take the value delivery concept to a whole new level as we’re conscious that every operator is unique, and so are the processes that matter to them the most. We therefore go beyond implementing the industry’s best practices: We leverage a proprietary tool — and its supporting processes — to design a plan that sets clear priorities and drives the efforts
toward those areas that each operator wants to be focused on. Aircraft IT: What has been Comply365’s greatest business achievement been to date, and why? SR: I may say it’s been a constant achievement — by which I mean having an ever-evolving platform that scales with our customers and adapts over time to the industry’s needs. Success, for us, is not defined at a specific moment. We illustrate this by the fact that we have the largest customer community in our space and are continually growing with carriers of all sizes and business models — commercial, cargo,
“Comply365 worked with several US operators and their regulatory agency to release the FAA’s first approved document reader.” AIRCRAFT IT Operations • AUTUMN 2022 • 56
AIRCRAFT IT Operations: VENDOR FLIGHT LOG
charter and business aviation, training academies, and drone operators. Aircraft IT: What have been your disappointments and what have you learned from them? SR: Bringing products to market is exciting, but in the earlier years, we rushed to innovate. Some of the solutions we brought to the marketplace didn’t end up taking off, and we’ve learned from those experiences. We have taken the time to better listen and understand how we can best solve the challenges our customers face, and that focus has delivered solutions that drive greater value for them and the entire industry. Aircraft IT: In a sentence, how would you summarize what Comply365 does for aircraft operations customers? SR: Comply365 builds future-proof technology to author, manage, and deliver operational content
“From legacy systems to multiple disparate solutions that bog down operations, a single system across the enterprise increases safety, creates efficiencies, and reduces complexities and associated costs.” while providing superior service to deliver value across the enterprise. Aircraft IT: What do you feel will be the next big thing in operations Aviation IT? SR: In the document management and distribution space, aircraft operators are eager to have their OEM,
company, flight and technical operations manuals, all under the same roof. From legacy systems to multiple disparate solutions that bog down operations, a single system across the enterprise increases safety, creates efficiencies, and reduces complexities and associated costs. As we work with airlines to transform their operations into a single solution, the goal isn’t just to consolidate systems. Rather, our consultative approach helps customers create more efficient processes and allows them to perform their jobs in a safer, more effective manner. Aircraft IT: What do you want your customers to say about Comply365? SR: I would want our customers to say, “Comply365 hears our unique challenges and needs, and they make us part of their product strategy and vision — we have a true partner in Comply365.” Aircraft IT: Sergio, thank you for your time.
FREE WEBINARS Hosted by a different Operations IT vendor, sessions provide airlines and aircraft operators with the perfect introduction to the vendor’s software solution.
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AIRCRAFT IT Operations
AIRCRAFT IT Operations • AUTUMN 2022 • 57
CASE STUDY: SUNEXPRESS
SunExpress – Taking Digital EnterpriseWide Manuals to the Next Level Orçun Yüksel, Documentation Senior Specialist, SunExpress shares the experience of finding and implementing the right document management system AIRCRAFT IT Operations • AUTUMN 2022 • 58
CASE STUDY: SUNEXPRESS
T
his case study will share with readers the journey of SunExpress’s migration to, with the decision process to adopt and implement, a new paperless document solution. But first, some information about SunExpress itself.
SUNEXPRESS AND ITS DOCUMENT MANAGEMENT HISTORY The airline, a joint venture of Lufthansa and Turkish Airlines, is a leisure Turkish carrier based in Antalya, with domestic and international operations. There are 3,500 employees and growing, and the fleet includes 53 Boeing 737-800s with nine 737 MAX aircraft. Plans for the near future include increasing the number of routes served and buying more aircraft before the end of 2024. Also, there is a hangar building project underway, which will be the first of its kindSunExpress in Antalya. | Comply365 Turning to the document management history (figure 1), a documentation center was established in 2000, which at the beginning only dealt with flight operations documents.
Documentation Management History
> 2008
2008 - 2017
The conversion process of
2017 - 2022
2022 >
The need for reusable
The importance of
~10 Manuals, ~150 Procedures
content and HTML
mobile usage started to
took around 1 year.
document usage emerged.
increase.
Figure 1
Later on, a centralized system was created involving the rest of the company to start to manage documents and document revision cycles for Human Resources (HR), Finance and other administration departments. Until 2008, we used Microsoft Word for SunExpress’s technical documentation, but it’s not easy to manage long documents in that application, and it’s really hard to handle. At that point, there were ten manuals and 150 procedures in the business, which is when it was decided to convert them to a structured environment like FrameMaker. A special XML schema was designed for SunExpress. A year later, we moved everything onto the FrameMaker platform, using that solution for nine years to manage documents. With time and the growing size of the document library, a lot of duplicated content motivated us to look for a different solution. We decided to use the Dita standard, as this company offered features to manage reusable content. We migrated our XML schema to the Dita schema and started to use a web-based editor.
“Our EFB system did not support the features users were looking for, so we decided to find a new solution to do everything we needed — mobile capability and document management.” CHOOSING A NEW SYSTEM
Following the pandemic, mobile application usability became important for end users, but SunExpress didn’t have a solution for that. Our EFB system did not support the features users were looking for, so we decided to find a new solution to do everything we needed — mobile capability and document management. Comply365 is the chosen solution, to manage all of SunExpress’s enterprise content in a single and end-to-end platform. From authoring to distribution, we can now manage content within the same system, with different roles and workflows, and with the ability to deliver any type of content we need. Figure 2 shows six features that were very important for SunExpress and which, during the decision process, we carefully checked would be available from all of the vendors who pitched.
Comply365 chosen to unify our end-to-end process
01. Mobile Application
04. Customizing Export Formats
IOS, Android, Windows
Custom css, js and xsl-fo for output templates
02. Full Text Search
05. Confirmation-Required
Search keywords in Title, Description and Content
03. Flexible Distribution Distribute publications to Attribute-Based User Groups
Figure 2
AIRCRAFT IT Operations • AUTUMN 2022 • 59
Confirmed Compliance, Mark as Viewed
06. Integrated into EFB Shell Compatible to EFB Application
CASE STUDY: SUNEXPRESS
Comply365 was the only provider to fully satisfy SunExpress’s needs as listed here.
Full text search
This is really important for end users, especially pilots and flight crews, because of the overflow of information. The library at SunExpress is very large, with around 2,000 different documents, as well as different types of manuals, procedures, syllabus, guides, etc. (figure 3.1)
Full Text Search
• Library Search
Attribute-Based Distribution
• Collection Search • Results include PDF Content
• HR and/or Additional Attributes are used to configure User Groups • Auto Update of Group Members Figure 3.1
Users are able to search in the library, but the most important aspect is that the search engine is not only for HTML. It also includes PDF and, if it’s structured content, it’s indexed and users can find it in the library. This feature is very popular with pilots and crews.
Attribute-based distribution
Figure 3.2
This second feature, attribute-based group and distribution management, allows the right set of information to be taken to the right set of users (figure 3.2). Thanks to an API integration that simplifies the process, we save time on distributing the right information to the proper user groups, who no longer need to receive irrelevant information.
“Role management is always a problem for the administration with the need to always keep our eyes on the various user groups and maintaining users into those groups.”
Role management is always a problem for the administration with the need to always keep our eyes on the various user groups and maintaining users into those groups. But, if there is a good HR system that can feed users to Comply365, it isn’t necessary to think about members of those groups. If the attributes are pre-defined into the system, auto-sync allocates members to the distribution groups. Some examples include our base captains or base first officers or cabin crews; all user members are auto-synced by the HR system. This will save a lot of time in the future.
Confirmation-required publications
This is a regulatory issue, as now all authorities want to be able to see the logs and will read the documents when supplied. Comply365 offers two options to meet this need. (figure 3.3).
AIRCRAFT IT Operations • AUTUMN 2022 • 60
CASE STUDY: SUNEXPRESS
Confirmation-Required Publications
• Using Confirmation Code or Signature for Confirmation-Required Publications
“SunExpress has its HR and other special user attributes built directly into the system. But it’s not only about synchronizing the HR attributes — users are able to create special additional attributes into the user list. ”
• Report Center for Confimation Logs • «Mark as Viewed» Option
option, allowing the ability to run detailed reports from the Comply365 system, whenever you need them, on users who are subscribed to a specific publication. This gives the ability to follow up on and demonstrate compliance in just a few clicks.
Customizable published profiles
Figure 3.3
One is ‘confirmation-required’ publications, which require a special PIN code or a signature to confirm the publication. The other option is the ‘mark as viewed’
This a nice feature. SunExpress manages its XML content into the application, and we are able to create profiles using multiple different formats. For example, a profile can be created to publish a document as HTML and the same document
Sign, Acknowledge, fly, verify. fly, verify. Create, Author, trace, trace, demonstrate. demonstrate. Manage andfor operational compliance Collect and andprove proveemployee compliance employees & inmanuals one integrated, end-to-end platform. in one integrated, end-to-end platform. Trusted by 80+ airlines worldwide.
info@comply365.com info@comply365.com AIRCRAFT IT Operations • AUTUMN 2022 • 61
CASE STUDY: SUNEXPRESS
can also be exported as a PDF export (figure 3.4). This allows users to see only what they need based on their specific profile.
Easy integration of API Management and HR Systems
Comply365 has a very strong API that’s really easy to integrate into other applications (figure 3.5).
Customizable Published Profiles
• Custom .css files for HTML Profiles • Custom .js files for HTML Profiles • Custom .xsl files for PDF Profiles • Attribute-Based Conditional Export
Figure 3.5
SunExpress has its HR and other special user attributes built directly into the system. But it’s notofonly about synchronizing the HR attributes — users are able Easy Integration HR Attributes Special Attributes to create special additional attributes into the user list. For example, SunExpress Comply365 user information and Additional user attributes may be API Management and attributes are synchronized with HR on Comply365. instructors and flight instructors are only captains in the HRmanaged system, but we need HR Systems SAP System.
to distribute special documents to our instructors. So, we have created a field for them in the system that is managed by the documentation center with the special attribute that, if the user is a TRI, TRE etc., related content can be distributed to them. The API management is also really good.
Integration into the EFB Shell
Figure 3.4
Within Comply365, we’re in complete control of the styling, and in using HTML, users are able to get only the content they want or need to see. Users are able to integrate their custom codes into the profiles, like .css and Java Script for HTML publications and .xsl files for PDF export. This has the added value that users can manipulate documents, for example, with the power of Java Script. If you put it into your documents, you can manipulate the HTML document object model, and configure your stylings and template in HTML. The image in the figure is from SunExpress’s Ground Operations Manual, and the .xml file was designed in the system to create the special cover page. With this option, you can also filter the content in the published profiles. For instance, SunExpress works with multiple authorities including the Turkish DGCA (Directorate General of Civil Aviation) and EASA — especially on maintenance documentation. We alter a single document but, from that, we are able to create two different documents: one for EASA and the other one for DGCA. That option is very flexible, and users are able to set their special attributes into the .xml content while altering not only authority but also whatever they want; multilingual documents, special documents for special job titles, etc. Anything that users want can be implemented, and special publish profiles can be created.
This was another case that we checked when determining which solution to choose, and Comply365 was really flexible in customizing the application for us (figure 3.6).
Figure 3.6
The Turkish Civil Aviation Authority wants the application into the EFB shell because pilots only log into the EFBIntegration application, and we had to sort out an Integration into the Authentication authentication problem again,ofComply365 helped. notcookies easy Lufthansa EFB and Reading It’s authentication from to Lufthansa EFB Shell with which, Customization Comply365 Windows Applications for Windows Global Cookie Store for use login systems while you’re on duty, and we have integrated into the shell SunExpress. SSO. application that, if the user is already logged in to the EFB, they can use Comply365 without any username or password.
AIRCRAFT IT Operations • AUTUMN 2022 • 62
CASE STUDY: SUNEXPRESS Comply365 - Migration Process
MIGRATION PROCESS
SunExpress has two types of documents that were involved in the migration process. One is XML-based documentation, creating an HTML export, and the other is PDF.
PDF Documents January 2022
Standardized PDF File Names and Document Titles
March 2022
0%
30%
60%
Uploaded and distributed more than 1,500 PDF Documents to Comply365
XML documentation
There are just two formats for the XML documentation at SunExpress. We planned how they could be migrated into Comply365 (figure 4.1), but first we made an analysis for the XML structure.
90%
Comply365 - Migration Process
XML Based Documents Analysis
Planning
Analyzed SunExpress Operational Documents
Created Collection Structure and Bulk Load Files (*.csv)
February 2022
Preparation
April 2022
Figure 4.2
Implementation
DITA Element Usage
DITA to Comply365
Designed xsl
Validation of Content
Binders moved from
of SunExpress
Default XML Schema
transformation
with Comply365
Test to Production
Mapping
application
Schema on Test
Environment
Environment
Figure 4.1
We had a list of the elements from the Comply365 team, plus we checked our XML schema and matched them on our local computers. Later, we designed a transformation application, a small application based on XSL transformation system. Then with just one click, we completely converted our documents. For the next step, we took them as a zipped package — each document with its assets — and uploaded that asset into the Comply365 test environment, first tying it to the content. Thanks to Comply365 for notifying us about the bugs because it’s not easy to validate, for example, an OMA (Operations Manual Part A) that has more than 1,000 topics, but the Comply365 application notified us when there was a set that was missing assets or a wrong element in the system. Later on, we went back and checked the content, corrected it and uploaded it one more time. After we were sure about the content, we took it to the production side and created the published profiles and published them to the library and the collection. This was our general mapping process to import our XML format into Comply365’s platform. That was still in progress at the time of writing as we had to create a category-based timeline for it. After the end of June 2022, we had completed the migration.
First, we analyzed and created a list of the company’s PDF documents. We uploaded all meta-data into our current Microsoft SharePoint list and created a master list. Later on, we standardized the file naming rules for all PDF files because sometimes people used different names and spaces within the file names. Our department created a special web page to take .csv export files; it includes all metadata such as revision date, publication date and category fields. The .csv files were uploaded to Comply365 with just a one-click solution, and more than 1,500 were uploaded in about two hours.
PROJECT SCOPE
The scope of the project has not only influenced the operational departments. Fifty percent of the company, including financial departments, Human Resources and administration, is now using Comply365 (figure 5). Comply365 - Scope of Project
Ground Operations
Enterprise-Wide Manuals 2% 19%
Training Management
12%
Flight Operations Quick Reference Handbook, CDL / MEL, Operations Manual Part A, B, C
4%
Flight and Cabin Crew Training, Approved Training Organization, Operations Manual Part D
Safety & Security 13%
Safety Management System, Emergency Response and Action Plan, Security Plan and Program
Maintenance and Engineering Other Departments
PDF documents
PDF documents were pretty easy because Comply365 has a feature to upload documents with a Bulk Load system (figure 4.2).
Ground Operations, Deicing / Anti-Icing, Cargo Handling Manuals
Human Resources, Finance, Product, Compliance Monitoring and Documentation Center – among others
Figure 5
AIRCRAFT IT Operations • AUTUMN 2022 • 63
50%
Maintenance Organization Procedures, Maintenance Organization Exposition, Continuing Airworthiness Management Exposition
CASE STUDY: SUNEXPRESS
“The Comply365 team is really focused on continuous improvement for the company, which is good because it helps to see how you can improve your operations.” This demonstrates that the product is not only for the airline industry — any company can use it, and even administration department content can be managed in the editor or in the publication suite of Comply365.
value measurement system one more time to continue to see the value we are realizing for SunExpress. Also, Comply365 is focused on continuous improvement while working with the project (figure 6).
VALUE-FOCUSED ADOPTION AND CONTINUOUS IMPROVEMENT
FUTURE PLANS
The Comply365 team is really focused on continuous improvement for the company, which is good because it helps to see how you can improve your operations (figure 6).
Comply365 - What’s Next?
Comply365 has a good API management, with nearly 80 percent of the system able to use APIs to integrate into other third-party applications. At the moment, there are three SunExpress projects developed in-house by our IT department. We plan to implement the publication database into our third-party applications and manage it centrally in the company (figure 7).
SunExpress Documentation Management
Value-Focused Adoption & Continuous Improvement
Future Projects
Content API
Value Measurement Tool to Drive Activities and Ensure Alignment Establish Baseline Measure & Focus Continuous Improvement
• Identify priority areas • Determine value expected • Set success goals • Drive efforts towards priorities • Increase adoption (functionalities and users) • Assess progress, identify and address challenges • Benchmark against best practices • Maximize utilization and value delivered • Ensure sustainable success
Middleware Link Library Solution (SXS)
IOSA Compliance Reports (SXS)
Regulations Tracing & Distribution (SXS)
Other 3rd Party Solutions
Figure 6
Figure 7
They also have a good value measurement tool that we used before we even started the project. We met with the Comply365 team to analyze our current situation as the baseline of this value assessment. Comply365 asked good questions and gave SunExpress a score at the beginning of the project. We are still in that process, and the project is not yet completed, but we will apply the
For example, SunExpress has a middleware link library solution for maintaining hyperlinks into documents, which are always a problem if a document is moved to another place. We’d like to implement that into Comply365. Also, for IOSA compliance reports, we have an IOSA certification that Comply365’s API will support to check all IOSA apps, which is really important.
AIRCRAFT IT Operations • AUTUMN 2022 • 64
CASE STUDY: SUNEXPRESS
“The scope of the project has not only influenced the operational departments. Fifty percent of the company, including financial departments, Human Resources and administration, is now using Comply365.” We also have a project that is still in development for a regulation monitoring application, and tracing and distribution. This is small but very important because documentation management is the data provider to the company, and checks all the regulatory content: EASA, Turkish DGCA, IATA, ICAO, and any other regulatory content. We distribute to the company and will support the Comply365 content with the regulatory content. So, we will be able to make detailed regulatory compliance reports in the Report Center of Comply365.
FEEDBACK FROM USERS
Feedback from our team (figure 8) has included comments from… SunExpress Documentation Management
The full-text search feature of Comply365 is a life-saver! I love that I have to search no further than my mobile phone to access all the up-to-date documents Cameron Emre Murphy (Operational Efficiency Pilot)
Taking reports and monitoring the pilot confirmation logs are easier than ever. Murat Aslan (EFB Administrator)
The ease of preparing a workflow and using the system on several devices are the most useful features for me.
In September 2022, SunExpress was proud and overjoyed to be named ‘World’s Best Leisure Airline’ by Skytrax. Based, as it is, solely on passenger feedback, it shows that SunExpress is on the right path when it comes to improving customer experience. The honor is a tremendous endorsement for SunExpress and everybody who helps to ensure that the airline is at the cutting edge of modern business practices.
ORÇUN YÜKSEL
Orçun Yüksel’s team is responsible for managing all operational company documents. He has 15 years of experience in structured content, web-based authoring, XML and HTML publications and has carried out many projects on content management to increase efficiency and reduce risks within the operations, including transitioning the EFB library to Comply365. He is currently planning new innovations to bring SunExpress’ Document Management System to a better position and increase the end-user experience.
SUNEXPRESS
Value and Feedback
I need.
SUNEXPRESS GOES ON TOP OF THE WORLD
Kemal Sulhan (Documentation Center Manager)
Figure 8
… Cameron Emre Murphy, the test pilot for the application. In particular, he really liked the full text search. Also, back-office team members like EFB administrators especially focused on the reporting and monitoring of the compliance reports. My manager, Kemal Sulhan, likes the workflow system because previously we didn’t have a process management on the development life-cycle, but now, everything is really clear in Comply365.
One of Europe’s most popular leisure airlines, SunExpress, a joint venture between Turkish Airlines and Lufthansa, flies Holidaymakers from Europe to Turkey’s many leisure destinations and from Europe to families in Turkey for visits. The airline has gained numerous awards for service, punctuality and safety for its modern fleet of Boeing 737-800 NG and MAX 8 aircraft; 62 aircraft in all. Maintenance is carried out by Lufthansa Technic and Turkish Technic.
COMPLY365
Comply365 is a leading provider of enterprise SaaS and mobile solutions for content management and document distribution in highly regulated industries. It supports the world’s most mobile and remote workforces with targeted and personalized delivery of job-critical data that enables safe, efficient, and compliant operations. Every day, hundreds of thousands of pilots, flight attendants and maintenance technicians rely on Comply365 for digital delivery of operational content, including OEM and internal company manuals. Solutions include software for aviation manuals.
INTERACTIVE GIVE US YOUR OPINION CLICK HERE TO POST YOUR COMMENT INTERACTIVE SUBSCRIBE HERE CLICK HERE TO READ ALL FUTURE EDITIONS
AIRCRAFT IT Operations • AUTUMN 2022 • 65
SOLUTIONS IN PRACTICE: EVIONICA
Flexibility from a modular approach to Weight & Balance How to solve complex Weight & Balance requirements of Cargo Airlines
Fleet complexity, aircraft specific procedures and booming demand for cargo transport impacts cargo airlines. In this article, using some customer cases as examples, you will see some ideas about how you can find the right partner for your Weight & Balance challenges.
“… a highly modular system was built in which each aircraft can be individually modelled to comply with any safety requirements and with assured legal compliance with FAA regulations.”
Western Global Airlines (WGA)
Given the opportunity to collaborate with WGA air cargo experts, Evionica engineers performed a detailed analysis of aircraft specifications, taking into account a range of issues including the diversity of the current fleet and its future expansion. We discovered that despite many similarities each type/subtype of aircraft might be subjected to a very specific set of limitations. Based on that knowledge, a highly modular system was built in which each aircraft can be individually modelled to comply with any safety requirements and with assured legal compliance with FAA regulations. The solution was proven to be flexible and scalable, as it took just two weeks of development to extend the system to allow for a complete configuration of as complex an aircraft as a B747-400 BDSF purchased by WGA. Some of the modifications included: • The adjustable capacity of ULD position for the maximum allowed weight depending on the gross weight of the whole aircraft. • Highly complex envelope limits, depending on the total load at the front part of the fuselage.
AIRCRAFT IT Operations • AUTUMN 2022 • 66
SOLUTIONS IN PRACTICE: EVIONICA
“Evionica is a trusted and reliable partner. We were impressed with their ability to digitalize the Weight & Balance process for our diverse fleet of MD11s. Overall, the time to market of new features and customer care is impressive. Our fleet will be extended by new Boeing 777s and through Evionica we have overall more precise calculations allowing an increased level of safety, process efficiency, and aircraft payload utilization.” commented Chad David, Director of Planning and Ground Operations at Western Global Airlines.
B747-400 BDSF configuration for Western Global Airlines
Global Crossing Airlines
The modular approach allows the modelling of an aircraft independent of its subtype and type of mission it performs. That was the ideal fit when Global Crossing Airlines was looking for a solution for their brand new A321P2F/PCF converted freighters. It was necessary to individually configure both converted aircraft types into the application, with the set-up for the environment being completed in just one month from signing the agreement. “The technology implemented into this application exceeded my expectations as to what a robust Weight & Balance system should be. After a detailed demonstration, it was clear that Evionica’s Weight & Balance solution would be the right fit for our new A321P2F/PCF cargo operations. The onboarding process was smooth and Evionica’s team of highly competent professionals managed the process seamlessly. Working directly with Evionica’s development team, we are certain that our cargo operations safety and efficiency will be enhanced” commented Varun Nandlal, Vice President Cargo & Security at Global Crossing Airlines.
A321 P2F / PCF configuration for Global Crossing Airlines
“The modular approach allows the modelling of an aircraft independent of its subtype and type of mission it performs.”
AIRCRAFT IT Operations • AUTUMN 2022 • 67
SOLUTIONS IN PRACTICE: EVIONICA
Wizz Air Cargo
Evionica, having a comprehensive approach to the load planning process, was very pleased to start a collaboration with Wizz Air Cargo this year. The effect of the collaboration was the expansion of the load planning tool to include a module verifying the distribution of special loads including dangerous goods to assure safe and efficient CLC operation. It took three months from initial analysis to real-time validation and prevention from loading the conflicting goods without preserving a minimum separation distance. “For Wizz Air, Europe’s fastest growing and greenest airline, the safe and efficient load planning process that matches the business challenges is very important. What we value in Evionica as a partner is a competent team, and customized approach to meet our specific needs as well as the shortest delivery times for new features matching improving safety.” commented Balazs Acsai, Cargo Operations Manager at Wizz Air Hungary.
• Visual and Interactive Load Distribution; • Seamless Updates; • A reliable solution as the internet is not required to perform calculations. “The freighter market is developing quickly and we have welcomed two Passenger to Freighter converted airline operators just within the last six months. Our asset is our team delivering state-of-the-art solutions for our Cargo and Passenger Airlines. If you balance your aircraft through local ground handling, Centralized Load Control, Pilots, Loadmaster or even hybrid, we have you covered and we’re looking forward to future Partnerships.” concluded Mateusz Godun, CEO at Evionica.
CONTRIBUTOR’S DETAILS WESTERN GLOBAL AIRLINES
Western Global Airlines is an American cargo airline based in Estero, Florida. The company’s services include ACMI charters, commercial charters and military charters. Their main hub is located at Southwest Florida International Airport in Fort Myers, Florida. Flying to over 400 cities in 135 countries on six continents, the fleet includes the McDonnell Douglas MD-11F and Boeing 747-400 freighter. New additions to the fleet will be Boeing 777 Freighters currently on order.
GLOBAL CROSSING AIRLINES
Global Crossing Airlines is a US 121 domestic flag and supplemental airline flying the Airbus A320 family aircraft. GlobalX flies as an ACMI and wet-lease charter airline serving the US, Caribbean and Latin American markets.
WIZZ AIR
Wizz Air, Europe’s fastest-growing and greenest airline, offers passenger flights to over 170 Destinations in 47 countries. It operates a modern fleet of 135 Airbus A320-family aircraft with an average age of five years. Wizz Air is constantly looking to expand its network of routes and make air transport more accessible including, this year, commencing operations at its new base in Abu Dhabi, the capital city of the United Arab Emirates.
Wizz Air Cargo DGR configuration for A330F
Summary
Overall Evionica provides for Cargo Airlines, Weight & Balance solutions that focus on: • The shortest delivery times for new functionalities matching business needs; • Consulting by aviation experts; • A Smart Balancing process coverage involving the stakeholders Cockpit, Ramp and Load control;
EVIONICA
Evionica delivers intelligent solutions to improve the operations of companies in the aviation industry. It offers features software for Weight & Balance calculations, as well as a range of systems to enhance the pilot training process. Evionica provides its services on all continents for clients such as Wizz Air, Western Global Airlines, LOT Polish Airlines, Air Astana and Global Crossing Airlines.
AIRCRAFT IT Operations • AUTUMN 2022 • 68
Missed an issue of Operations? CLICK ON THE COVER TO FLY BACK IN TIME NOW…
AIRCRAFT IT Operations
AIRCRAFT IT Operations
Sunclass gets a new Operations solution
Star Air’s new EFB has unleashed a range of opportunities
CASE STUDIES: SUNCLASS AIRLINES • JET AVIATION • TITAN AIRWAYS • VOLARIS
CASE STUDIES: STAR AIR CARGO WHITE PAPER: EFB ADMIN SERVICES HOW TECHNOLOGY WORKS: LOGIPAD BY DEXTRADATA
WINTER 2021 • V10.5
SUMMER 2022 • V11.2
A new airline implements change during the pandemic
A new EFB for Jet Aviation Managing the change from paper to electronic
Paperless working helps pilots and the airline
Titan Airways Better fuel TechLog updated planning at Volaris The benefits of a new ELB for a specialist carrier
What will be the next generation of EFB’s
Less fuel and CO2, and greater efficiency
The EFB in the airline and Cyber Security
NEWS • VENDOR FLIGHT LOGS: OPENAIRLINES • NAVBLUE • EVIONICA
AIRCRAFT IT Operations V10.5 WINTER 2021
CASE STUDIES SUNCLASS AIRLINES • JET AVIATION TITAN AIRWAYS • VOLARIS VENDOR FLIGHT LOGS OPEN AIRLINES • NAVBLUE • EVIONICA
An upgrade for an established EFB
Better capability, wider scope and an OS agnostic future
NEWS • VENDOR FLIGHT LOGS: WEATHERNEWS • TOMORROW.IO • STORKJET • HONEYWELL FORGE • YONDER
AIRCRAFT IT Operations V11.1 SPRING 2022 CASE STUDIES LOGANAIR • PLAY AIRCRAFT IT 2022 SURVEY VENDOR FLIGHT LOGS ASAP • LOGIPAD BY DEXTRADATA LUFTHANSA SYSTEMS
AIRCRAFT IT Operations V11.2 AUTUMN 2022 CASE STUDY STAR AIR CARGO WHITE PAPER EFB ADMIN SERVICES HOW TECHNOLOGIES WORK LOGIPAD BY DEXTRADATA
AIRCRAFT IT Operations
DIRECTORY
Operations Software Directory Key ‘at-a-glance’ information from the world’s leading Operations software providers. IT is a powerful force but, to leverage its greatest value, it must be harnessed and directed. It must also be able to handle huge and growing data streams that record every aspect in the ways that aircraft fly, how they are readied and the conditions they will meet. This challenge has attracted the best brains and most innovative enterprises to create IT solutions for one of the most demanding working environments, Aircraft Operations. Inevitably, there are many such developers and vendors offering solutions ranging from single function ‘Specialist Point Solutions’ to complete ‘End-to-End’ solutions covering the whole process. Only readers will know the specific requirements of their businesses but we have assembled a directory of the best Operations software providers and listed them alphabetically to make it easier for you to undertake a brief-ish (there are 44 providers and the number continues to grow) survey of the market, preliminary to starting on any specification and selection process. Or you might simply read it to keep up to date with what is available today.
ACFT PERFO
Air Support A/S
Automated Systems In Aircraft Performance (ASAP)
W: www.acftperfo.com T: +32 476 76 76 08 E: info@acftperfo.com
W: W: T: E:
W: www.asapinc.net T: +1 724-742-4777 E: info@asapinc.net
Location: Waterloo, Belgium
www.ppsflightplanning.com flightwatch.ppsflightplanning.com +45 7533 8889 sales@airsupport.dk
Location: Billund, Denmark
KEY BUSINESS/SOFTWARE AREAS • WORLD AIRPORT DATABASE Compatible for ALL TO Performance soft • All A/C Types TO. & LAND. • Performance soft • EFB SOFTWARE SUITE • Operational support in Performance and Operations • EFLS Electronic loading system ground operations ACFTPERFO has acquired a solid experience in the development of electronic flight bags tools and related support since start up in 1999. Our products are in continuous evolution in order to adapt to new regulations or practices in this rapidly changing business. We use our expertise to help customers and our commitment is to find the best solution for any challenge an airline could face. Safety is a major concern of our ACFTPERFO team and our airport database has been developed to be the best on the market. It is maintained up to date using extremely efficient tools which guarantee the highest level of accuracy and follow up.
Location: Pittsburgh, Pennsylvania, United States of America
NAME OF PRODUCT MARKETED • PPS Flight Planning, CrewBriefing • Ops Control | Flight Watch
NAME OF PRODUCT MARKETED • ASAP STAR System
KEY BUSINESS/SOFTWARE AREAS • Flight Planning • Flight tracking • Crew briefing facilities
KEY BUSINESS/SOFTWARE AREAS • Runway Analysis • Weight and Balance • OEI Turn Procedures • Drift Down • Flt Planning/Sched/Res Integration
AIR SUPPORT specializes in the provision of the desktop and cloud-based flight planning software PPS Flight Planning System (PPS) and the integrated CrewBriefing web application and flight tracking. The PPS Flight Planning System (PPS) is one of the leading flight planning systems in the world due to the optimization of operating costs along with its incredible and flexible usability. PPS generates a complete briefing package available directly on CrewBriefing or its accompanying app, providing the crew with online access to company messages, flight log, trip-tailored surface weather data, NOTAMs, wind- and significant weather charts and the high-quality vertical cross-sectional chart. The combined synergy of PPS will ensure that your airline will have the most modern and powerful flight planning system available. PPS offers: • World’s most flexible airline flight planning system • Automated filing, calculation and dispatch of all selected flights • Automated data import from scheduling/crew/maintenance systems • Automated data export to EFB solutions • Automated consideration of company policies and dispatch parameters • Automated high quality flight briefing packages • Low acquisition and running costs offering highest costbenefit ratio in the market
Automated Systems in Aircraft Performance, Inc. has been supplying runway analysis since 1995. The STAR EFB and Flight Operations software would be a great asset by not only improving safety but also saving money through fuel planning and reduced wear on engines through the use of reduced power takeoffs. The STAR product integrates runway analysis, weight & balance, drift down, flight planning, scheduling, reservations into one easy to use application. Along with these features the product also displays Weather, NOTAMs, and One Engine Inoperative escape routes. To help manage users, devices, and system updates, the Mission Control Module eases the burden for the IT department. You may distribute the application through the Apple Business Manager for more control over software implementation and updates. Additionally, the application has the ability to run with and without an internet connection, allowing pilots and dispatchers to always have the ability to calculate performance data. ASAP provides services for all aircraft variations, configurations, and engine types. All in one application.
• Premium flight tracking via OpsControl
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AIRCRAFT IT Operations • AUTUMN 2022 • 70
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DIRECTORY
Avionics Support Group W: www.asginc.net T: +1 305-378-9786 E: info@asginc.net
ASQS (Advanced Safety and Quality Solutions) W: www.asqs.net T: +43 1 306 1234 E: sales@asqs.net
Location: Florida, USA
Locations: ASQS GmbH, Vienna, Austria, ASQS Ltd., Bangkok, Thailand
NAME OF PRODUCT MARKETED • Cockpit EFB Mounts, EFB Power Supplies.
NAME OF PRODUCT MARKETED • IQSMS (Integrated Quality and Safety Management System) • Flight Data Monitoring (FDM) Service • The IQSMS Suite consists of a total of 10 modules, varying according to the operator. (Airlines, Business Jets, Helicopter, Airports, MROs...)
KEY BUSINESS/SOFTWARE AREAS • STC Certification • EFB Mounts • EFB Power Supplies • Avionic Products • Avionics Engineerings Avionics Support Group, Inc. (ASG) is a premier Avionics Systems Integration & FAA-PMA approved Aerospace Manufacturing and Avionics Engineering company. ASG’s competitive advantage can provide your company with a Single Source Solution for avionics engineering, manufacturing, aircraft installation technical support, Supplemental Type Certificate (STC’s), video surveillance, SATCOM, and much more. We lead the aerospace industry with our US patented Constant Friction Mount (cfMount™), EFB Integrated Power Supplies, and EFB Cradles. Contact ASG today to learn how ASG’s Single Source Solution can work for your company!
KEY BUSINESS SOFTWARE AREAS • Quality Management Module • Reporting Module • Risk Management Module • Document Distribution Module • Emergency Response Planning Module ASQS (Advanced Safety and Quality Solutions) is a global supplier of highly innovative QMS and SMS software for the aviation industry, supporting more than 200 large and small operators, including airlines, business jet and helicopter operators, groundhandling agents/FBOs, airports and maintenance organizations, in creating a safe and productive work environment. The company specializes in intuitive, integrated, web-based solutions with exceptional customer support. ASQS’s core product IQSMS allows clients to manage operational data 24/7 online and offline with a single integrated tool which significantly simplifies daily tasks. The easy handling of the software creates a positive reporting culture, enables comprehensive quality management and proactive risk management to maximize productivity, reduce operating costs, and optimize internal and external working procedures. IQSMS automates laborious processes like the submission of ECCAIRS or IDX compliant incident reports which, combined with a consolidated, up-to-date regulations database, ensures legal compliance with national and international requirements and standards.
CLICK HERE for Product Details CLICK HERE to Request Private Demo
CLICK HERE for Product Details CLICK HERE to Request Private Demo
AVIOBOOK
AVTECH Sweden
W: www.aviobook.aero T: +32 11 72 10 30 E: info@avio.com
W: www.avtech.aero T: +46 8 544 104 80 E: sales@avtech.aero
Location: Belgium (Hasselt), France (Toulouse), Singapore & Piscattaway
Location: Sweden
NAME OF PRODUCT MARKETED • AvioBook, AvioBook Connect, AvioBook Cabin, AvioBook Tech, AvioBook Base, AvioBook Systems, AvioBook Data, AvioBook Integrations, AvioBook SaaS
NAME OF PRODUCT MARKETED • Aventus NowCastTM - The FMS Optimization • Aventus SIGMA - Severe Weather service • Aventus AIR — Weather Uplink • Consulting Service — ACARS and connection
KEY BUSINESS/SOFTWARE AREAS • EFB software solutions • EFB hardware solutions • Suite of ground & flight application • Navigation DataBase, weather data, ADS-B AvioBook, a Thales Group company, supports airlines as a partner in their digital strategy. AvioBook offers a comprehensive and highly integrated suite of ground and flight applications, systems and solutions that connect all stakeholders and key assets in a safe and secure manner. This, combined with expertise in data and cyber security, gives airlines an edge through greater efficiency and ultimately sustainable, profitable growth. Proven solutions from AvioBook make communication between the cockpit, cabin and back office faster and more efficient than even before. With the integrated and secure AvioBook application suite, pilots, cabin crew, dispatchers and ground staff can be securely connected to each other, making communication more efficient and driving value throughout the operation.
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AIRCRAFT IT Operations • AUTUMN 2022 • 71
KEY BUSINESS/SOFTWARE AREAS • Wind Uplink FMS Optimization • Reduce Fuel burn and CO2 footprint • Severe Weather application AVTECH, specializing in tailored information to the cockpit, offers easy, automated and inexpensive improvements in FMS optimization. The Aventus NowCast™ weather service give pilots access to weather data of the highest available quality, and when the data is fed into the aircraft Flight Management Computer, the actual aircraft trajectory can be optimized, reduce the fuel burn and CO2 footprint. Working directly with Met Office (UK), the Aventus SIGMA service supply the cockpit crew with severe weather information, based on Actual route and time in the FMS. The service brings adequate, timely and correct information on turbulence, icing and other weather phenomena that affect safety and comfort. The SIGMA service sets a new standard on how, when and where your crew gets their information.
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DIRECTORY
The Boeing Company
Bytron Aviation Systems
Comply365
Conduce
W: www.boeing.com/supportandservices T: +1 206-655-2121 E: BoeingSupportandServices@Boeing.com
W: www.bytron.aero T: 01652 688 626 E: info@bytron.aero
W: www.conduce.net T: 0044 333 888 4044 E: info@conduce.net
Location: 65 Offices Worldwide
Location: Kirmington, United Kingdom
W: www.comply365.com T: +1 (877) 366 2365 E: info@comply365.com
NAME OF PRODUCT MARKETED • Business Consulting • EFB Document Browser • Electronic Flight Folder • Fuel Dashboard • Onboard Performance Tool KEY BUSINESS/SOFTWARE AREAS • EFB applications • Fuel Efficiency Solutions • Consulting Boeing is the world’s largest aerospace company and leading manufacturer of commercial jetliners and defense, space and security systems. Boeing Support and Services combines airplane design and manufacturing expertise with unique access to fleet-wide operational data to offer optimization solutions. With these offerings, Boeing addresses the evolving need for integration and optimization of data and information across the aviation ecosystem to empower smart decision-making. The portfolio includes services and solutions for flight operations, maintenance & engineering and procurement organizations to optimize the operational efficiency of airplanes and operations. Boeing has more than 250 customers for its optimization solutions. The portfolio draws on solutions from a family of Boeing companies: AerData, Inventory Locator Services and Jeppesen, serving operators of Boeing and non-Boeing airplanes.
NAME OF PRODUCT MARKETED • skybook aviation cloud KEY BUSINESS/SOFTWARE AREAS • Dispatch Portal • EFB Application • Airfield Watch • Flight Following • Crew Briefing Bytron Aviation Systems has over 35 years of industry experience and understanding driving the development of solutions engineered to make a big impact in the aviation industry. The business specializes in the design and building of fully fledged, reliable, integrated systems that ensure critical data is consistently distributed to the right place, at the right time on the right device, increasing awareness and accountability, improving information capture, reducing costs and streamlining workflows. Above all, improving communication between flight ops and flight deck. skybook is Bytron’s core aviation solution that offers unrivalled flexibility, automation and integration, using the best and most reliable data sources to deliver all vital information across flight ops and dispatch and the flight deck. skybook enables operators and aircrews to work smarter, not harder and the firm’s proven award-winning solutions cover Flight Dispatch, Crew Briefing, Airfield Watch, Flight Tracking plus there is a class leading Electronic Flight Bag application. Contact Bytron today to arrange your introduction and trial.
Location: USA
Location: Nuneaton, UK
NAME OF PRODUCT MARKETED • ProAuthor (XML-Based Authoring Solution) • Electronic Flight Bag (EFB) • Digital Briefing • Document & Communication Manager • Training Solution (LMS Learning Manager)
NAME OF PRODUCT MARKETED • eTechLog8 • eCabinLog8 • eCentral8 • eTraining8 • eForm8 • eDoc8
KEY BUSINESS/SOFTWARE AREAS • XML-Based Authoring Solution (ProAuthor) • Electronic Flight Bag (EFB) • Digital Briefing Flight Release • Document Mgmt. and Distribution Platform • Targeted Distribution w/ Compliance Tracking
KEY BUSINESS/SOFTWARE AREAS • Electronic Logbook (ELB) • Cabin Log • Electronic Forms Designer • Document Viewer
Comply365 delivers secure, cloud-based solutions, focusing on Authoring, EFB and Digital Briefing Solutions, as well as Targeted Distribution of Mobile Manuals. The Authoring Solution, features ProAuthor: the aviation industry’s first and only XML-based solution for authoring, revising and distributing publications. Comply365’s proven Electronic Flight Bag (EFB) solution lets crews access mission-critical information throughout each phase of flight. Digital Briefing helps turn planes faster for more on-time departures with instant feedback to dispatchers when the flight crew accepts a release and signs Fit for Duty. Comply365’s full-featured Document Management and Targeted Distribution Platform boosts productivity by delivering any type of manual or document directly to any mobile device or stationary workstation.
CLICK HERE for Product Details CLICK HERE to Request Private Demo
CLICK HERE for Product Details CLICK HERE to Request Private Demo
CLICK HERE for Product Details CLICK HERE to Request Private Demo
AIRCRAFT IT Operations • AUTUMN 2022 • 72
Conduce pioneer mobile aviation solutions. eTechLog8 is our world leading Electronic Log Book (ELB), fully approved by multiple Airworthiness Authorities and trusted by customers worldwide. eTechLog8 eliminates the paper technical, cabin, and deferred defect logbooks, and replaces these with an easy to use, workflow controlled mobile solution. Available on both Windows and iOS, eTechLog8 is fully integrated with all the leading MRO and M&E systems. All eTechLog8 customers report significant benefits, ranging from improved efficiency, data accuracy and consistency to faster turnarounds, all contributing to reduced costs. Conduce also offers a fully integrated suite of companion applications, which provide mobile paperless solutions for the cabin log, CBT training, custom forms, and ensuring key documents are at your fingertips. Conduce has a sliding pricing scale, depending on fleet size and operates as a subscription model, with one flat fee, per tail, per month covering everything: hardware, software, 24/7/365 support, mobile data, future proofed upgrades and more. There are no hidden costs. Ask us today for a tailored proposal.
CLICK HERE for Product Details CLICK HERE to Request Private Demo
DIRECTORY
AIRCRAFT IT CrossConsense
.
eTT Aviation
Evionica
W: www.crossconsense.com T: +49 69 4035 7600 E: contact@crossconsense.de
W: www.ettaviation.com T: +1 208-424-9424 E: info@ettaviation.com
W: www.evionica.com T: +48 507 787 737 E: office@evionica.com
Locations: Boise, ID, USA
Locations: Poland (Warsaw), Austria (Vienna)
NAME OF PRODUCT MARKETED • SkedFlex
NAME OF PRODUCT MARKETED • Evionica WB • Evionca FTS
Location: Frankfurt Germany
NAME OF PRODUCT MARKETED • Aircraft Fleet View • ACSIS • AviationDW KEY BUSINESS/SOFTWARE AREAS • Support and Hosting • Consulting and Data Migration • Business Intelligence solutions • App and dashboard development CrossConsense’s portfolio runs from AMOS Support, BI-Management, Data Migration and Hosting to the products Aircraft Fleet View, ACSIS and AviationDW. As a wholly owned subsidiary of Canadian’s FLYHT Aerospace Solutions Ltd., CrossConsense also offers solutions for Fuel Management, Turn Process Management and other software applications as well as AFIRS hardware that collects data during flight. AMOS Support: CrossConsense has a long tradition in providing support for AMOS with one single point of contact for 1st and 2nd level; also realizing well-planned and organized data migration projects for airline customers and Reporting and Business Intelligence Analytics. Aircraft Fleet View is a user-friendly App that gives an always up-to-date view on an airline’s fleet status. It indicates AOGs, delays and other important information with the right level of detail to be useful but not crowded with information. ACSIS is a powerful predictive maintenance software tool developed to assist any airline, operator, MRO facility and OEM to avoid AOGs, delays and turnbacks, improve aircraft utilization, and enhance safety. AviationDW is a managed data warehouse, tailor-made for use with your backend system, e.g. AMOS. AviationDW simplifies KPI creation based on MRO System data.
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KEY BUSINESS/SOFTWARE AREAS • Flight & Crew Management • Fleet (Movement) Management • Qualification & Training Management • Crew Pay • Line & Preferntial Bidding SkedFlex is a full-featured, affordable, innovative and expertly supported flight and crew management solution designed to meet your needs and exceed your expectations. With its scalable platform and optional modules, SkedFlex provides air operators the ability to successfully schedule and manage crewmembers, flights, and aircraft in a flexible, efficient, and visual manner. Coupled with its proprietary rules engines, SkedFlex helps ensure regularity compliance under the Code of Federal Regulation parts 117, 121, 125, and 135, for flight, duty, and rest limitations and additional company requirements and rule sets from regularity authorities can be incorporated. Crew and Flight Scheduling are the core components for the visual mastery of complex operations. Crew Pay ensures pay accuracy and accountability, freeing employees and administrators to focus on productivity, not paperwork. Qualification and Training Management automates simulator and classroom scheduling, crewmember training delivery, currency, and qualification tracking. Line and Preferential Bidding provides an airline the option to build lines or trips for crewmember bidding, and allows crewmembers to establish standing bid criteria and further modify their bids as they desire. Entire fleets of aircraft can be scheduled in minutes with Fleet Management while scheduled inspections are displayed visually to optimize aircraft utilization around required inspections.
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KEY BUSINESS/SOFTWARE AREAS • Weight & Balance Software • Flight Training Software • Computer Based Training Evionica delivers smart software for Weight & Balance, Flight Training and Computer Based Training to Airlines, Airports and Training Organizations. With over 100 clients the business is cooperating with recognized partners like Wizz Air, LOT Polish Airlines, Lufthansa Aviation Training, Abu Dhabi Aviation Training Center and many more. Evionica Weight & Balance Software: The solution allows users to reduce costs and has a very intuitive interface where training requires only 1 hour. Within 60 seconds you are able to produce a load sheet. Flight Training Software: Streamline administrative processes for training. Automate operations and save time with cloudbased software, plus go paperless. Computer Based Training: Pilot Training CBT with content explained in a straightforward way, having a natural lector voice, superior graphics and animation. A dark theme prevents users’ eyes from tiring. Small portions of information make it easier to remember content.
Operations
Webinars eJournals Software Conferences News Advisory Unit Want to be involved? Simply email scott.leslie@aircraftIT.com for more information
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AIRCRAFT IT Operations • AUTUMN 2022 • 73
www.aircraftIT.com
DIRECTORY
Evoke Systems
Flatirons
Flightkeys
Flightman
W: www.evoke-systems.aero T: +44 (0)3456 521 240 E: info@evoke-systems.aero
W: www.flatironssolutions.com T: +1.303.627.6535 E: info@flatironssolutions.com
W: www.flightkeys.com T: +43 6991 777 6959 E: christoph@flightkeys.com
W: www.flightman.com T: +353 1 5547203 E: info@flightman.com
Locations: UK
Locations: Europe, Asia, USA, Middle East
Location: Austria, Vienna
Location: Dublin, Ireland
NAME OF PRODUCT MARKETED • EFOS Training Management Suite • EFOS Leave Management Suite • EFOS Flight Management Suite
NAME OF PRODUCT MARKETED • CORENA Suite
NAME OF PRODUCT MARKETED • FLIGHTKEYS 5D • SPACEKEYS - RAIM PRO
NAME OF PRODUCT MARKETED • eJourneyLog • Electronic Flight Folder • Cabin Manager • eTechLog • Cabin Defect Log
KEY BUSINESS/SOFTWARE AREAS • Aviation software solutions • Aviation leave (vacation) management • Aviation Training Management System (TMS) • Flight Management EFOS Training Management Suite: An established and complete Training Management solution available exclusively for the aviation industry, EFOS TMS provides intelligent forms and records, course management and candidate progress tracking along with qualification and role profile monitoring, and supports AQP, ATQP and EBT programmes. Supported by a dedicated iPad application, EFOS TMS is available on web and for mobile and offline use. EFOS Leave Management Suite: A sophisticated leave (vacation) management system, designed specifically for airlines. With highly customisable rules, the EFOS Leave Management Suite suits individual airline requirements and offers a fair, deterministic and transparent way to allocate leave. EFOS LMS can be integrated with airline rostering systems to provide a holistic view of staff availability. EFOS Flight Management Suite: An iPad application for flight journey log information, flight folders, alert event and safety reporting which enables commercial analysis of the associated data to deliver lean airline operating environment. Integrations with other operating systems maximise data efficiency.
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KEY BUSINESS/SOFTWARE AREAS • Content Management System (CMS) • Interactive Electronic Technical Publisher (IETP) • Maintenance & Engineering • Flight Operations • Tablet Solutions & Mobility Flatirons provides consulting, technology, and outsourcing for content lifecycle management (CLM). For more than 20 years, we have served global Fortune 1000 customers in aerospace, automotive, electronics, financial services, government, healthcare, and publishing. Our customer engagements help organizations efficiently deliver the right information, at the right time, to the right people by leveraging structured content and digital media — Turning Content into Knowledge®. The CORENA Suite by Flatirons is the leading content lifecycle management (CLM) solution developed specifically for organizations that rely on mission-critical data to design, manufacture, operate, or maintain complex assets over their product and service lifecycles as well as across multi-echelon business networks. For more than 25 years, the world’s leading airlines, aerospace manufacturers, OEMs, and defense organizations have relied on the CORENA product suite to create, manage, and deliver large volumes of technical information throughout its lifecycle. Today, CORENA customers rely on the CORENA suite to modernize their IT infrastructures, improve customer satisfaction, and maintain their competitive advantage.
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KEY BUSINESS/SOFTWARE AREAS • Flight Planning • 5D Cost Optimization • Data Services (Nav, Weather) • Smart NOTAM Services • Delivery, Integration, 24/7 Support This Vienna service company was founded in April 2015 by a team of high profile aviation experts with very specific knowledge and long-term experience in the field of flight planning and optimization: Their mission is to completely re-write the science of flight management for the 21st century by precisely meeting the emerging requirements of cost-optimized airline operations, trajectory-based operations and the reduction of emissions. Flightkeys’ research takes place in a corporate climate that promotes innovation and a continuous search for excellence. The focus is on user-friendly systems that provide the ultimate level of cost optimization and integrate seamlessly into future airline operations and ATM systems. FLIGHTKEYS 5D - as the only 21st century flight management system - will balance airline network throughput, greenhouse gas emissions and safety in the most cost-efficient way and covers a scope far beyond any solution currently available on the market. By improving communication and collaboration amongst stakeholders in the aviation industry it will lead to a smarter and more productive use of aircraft and airspace. So watch Flightkeys closely, or feel free to invite them to present their new 5D solution.”
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AIRCRAFT IT Operations • AUTUMN 2022 • 74
KEY BUSINESS/SOFTWARE AREAS • Connected EFB Applications • Streamlining Flight Ops processes • Full Electronic Techlog • Cabin Defect Management • Enhanced Passenger Experience The Flightman solution suite enables airlines to streamline their operational processes across Flight Operations, Maintenance and Inflight Services. Transforming data into meaningful insights.
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DIRECTORY
AIRCRAFT IT Flygprestanda AB
Flyht
International Flight Support
W: www.flygp.se T: +46 40 642 00 10 E: sales@flygp.se
W: flyht.com T: 1-403-250-9956 E: info@flyht.com
W: www.ifs.aero T: +45 33464600 E: sales@ifs.aero
Location: Malmö/Sweden, New Milford, CT/USA
Location: Calgary, Canada; Denver, USA
Location: Copenhagen, Denmark
NAME OF PRODUCT MARKETED • Guru2 w &w/o Mass & Balance, • Airport Analysis, Drift Down, • Load & Trim, AHM560 KEY BUSINESS/SOFTWARE AREAS • Aircraft Performance Services • Performance Engineering • Special Performance Calculations • Engine Failure Procedures Flygprestanda AB, a pioneer in aircraft performance calculations, was founded 1969. For nearly 50 years Flygprestanda has been in the forefront of providing aircraft operators of all kinds with high quality services. Today Flygprestanda is serving around 200 customers worldwide from the head office in Malmö, Sweden and continues to lead innovation in this part of the aviation industry with its well known Airport Analyses and Guru2 application.
NAME OF PRODUCT MARKETED • FLYHT AFIRS 228 Iridium SATCOM Solution KEY BUSINESS/SOFTWARE AREAS • Actionable intelligence • Airborne hardware • Communications solutions • Weather sensors FLYHT’s traditional services are transforming into Actionable Intelligence that integrates the airline, airport and aircraft data into actions that increase profits and an airline’s competitive advantage. FLYHT’s customers have the advantage of real time data from their onboard AFIRS technologies and every airline can benefit from the integration of the data between airline, airport, and aircraft. With more than 80 airlines operating over 800 aircraft and with 2,000 Airbus installed units we are confident the AI solutions being developed, using our proprietary jetBridge technology, will be well received by our current and future customers The integration of FLYHT’s traditional real-time AFIRS data services combined with the technology coming of age in other industries such as IoT, Edge computing, blockchain and Cloud infrastructure, along with data capture data from RFID, Wi-Fi, and other devices creates an opportunity for FLYHT’s customers to get maximum benefit from these technologies for little or no capital investment.
Operations
NAME OF PRODUCT MARKETED EFBOne Base Solution
• Journey Log Module (customized Pre- and Post-flight reporting) • Electronic Flight Planning Module incl. eOFP/ EFF (in-flight reporting) • CrossFeed function enabling data exchange between EFB units • Back-Office Portal engine incl secure hosting services
EFBOne Add-On Modules
• Document Management & Library Module • M & B/eLoadsheet Module (off-line capable) • eReporting Module (Safety Management reporting) • Performance integrations International Flight Support (IFS) is a modern Danish SaaS company with a mission to bring the newest tech innovations to the aviation industry. IFS has introduced EFBOne -the most flexible and modular EFB Cross-platform software solution currently available on the world market. The new platform is modular and seamlessly integrates the pre-flight, in-flight, and post-flight operational processes in one app, providing airlines with a truly agile & customizable workflow process. The EFBOne workflow configuration is easily adapted to cover each airline’s exact operational reporting and calculation needs.
Webinars eJournals Software Conferences News Advisory Unit Want to be involved? Simply email scott.leslie@aircraftIT.com for more information
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AIRCRAFT IT Operations • AUTUMN 2022 • 75
www.aircraftIT.com
DIRECTORY
Leon Software W: www.leonsoftware.com T: 00 48 22 307 07 22 E: sales@leonsoftware.com
Logipad DextraData
W: www.logipad.aero T: +49 201 95975 0 E: info@logipad.aero
Lufthansa Industry Solutions
W: www.lufthansa-industry-solutions.com T: +49 40 5070 30000 E: marketing.sales@lhind.dlh.de
Location: Warsaw, Poland
Location: Essen, Germany
Location: Germany, Switzerland, USA
NAME OF PRODUCT MARKETED • Leon
NAME OF PRODUCT MARKETED • Logipad
KEY BUSINESS / SOFTWARE AREAS • Scheduled Operators • Business Operators • Cargo Operators • Trip Support • Charter Brokers
KEY BUSINESS/SOFTWARE AREAS • eBriefing / EFF • iPad und Windows EFB Management • Class-I EFB and Class-II EFB • Logipad for Pilots, Cabin and Maintenance
NAME OF PRODUCT MARKETED • DocManage Product Suite, • DocSurf Mobile, EFFOM, DocCreate
Leon Software excels in delivering an advanced cloud-based solution for the aviation business, including scheduled and cargo operators, business aviation, trip support companies and brokers. From flight OPS and crew management to charter sales, Leon provides a versatile platform design in a digital ecosystem of an aviation organization. With years of continuous development, customization and workflow automation are an essential part of Leon Software’s philosophy.
Since 2002, Modern.Work has been providing airlines with Logipad, an inhouse-developed Electronic Flight Bag (EFB) solution. Logipad makes flight management simple, fast and smart for pilots, crew and ground members. Due to a Single Sync transaction process and modules like Document Management, eForms and eBriefing / EFF, Logipad reduces paperwork.
Established in 2007 in Warsaw, Poland, Leon Software is currently the leader in its area of expertise in Europe, with over 300 companies consistently capitalizing on the platform’s functionality in their day-to-day operations.
In 2017, Modern.Work GmbH merged with DextraData GmbH, an IT consulting company and independent software vendor. Together the companies not only offer comprehensive expertise in IT services and EFB, but also implement and develop IT solutions such as Logipad according to customer needs. Furthermore, clients can profit from the companies’ cooperation with important IT and aviation manufacturers (e.g. Microsoft Corporation, Jeppesen Sanderson Inc. and Avialytics GmbH). DextraData’s portfolio includes: Business Consulting, Cloud & Managed Services, IT Service & Enterprise Management, Next Generation Infrastructure, Modern Work / Software Infrastructure and Program & Project Management. The company is located in Gemany.
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KEY BUSINESS/SOFTWARE AREAS • IT Solutions and Process • Consulting for MRO • Electronic Flight Operation Manuals • Airline Job Card Content Management • Predictive Analytics and Maintenance • RFID Lufthansa Industry Solutions is an IT service company for process consulting and system integration. This wholly-owned subsidiary of Lufthansa Group supports its customers with the digital transformation of their company. Its customer base includes both companies within Lufthansa Group as well as more than 150 companies in various other industries. The products EFOM and DocSurf Mobile were developed together with Lufthansa Airlines based on 15 years of common experience and excellence in electronic flight operations manuals and processes to fulfill both current and future requirements. • EFOM — A manufacturer independent Content Management System. Functionally mature and based on 17 years of experience, EFOM makes it possible to fulfill FlightOps requirements, e.g. expandable for new publishing backends; flexible to integrate new documents; open for customized enhancements or to integrate business processes such as Compliance Management. • DocSurf Mobile — A Library Viewer for MRO and FlightsOps documents is available as a native iOS app or Windows application. The revision service allows change lists to be checked and content to be compared with a previous version. Navigation is intuitive and includes a fast and easy search. A user independent management of favorites and notes is provided, keeping this information revision safe and available.
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AIRCRAFT IT Operations • AUTUMN 2022 • 76
Lufthansa Systems W: www.LHsystems.com T: +49 69696 90000 E: marketing@lhsystems.com Location: Germany and in 16 other countries.
NAME OF PRODUCT MARKETED • IT Solutions KEY BUSINESS/SOFTWARE AREAS • Operations and Commercial Solutions • Flight Deck Solutions • Finance Solutions • In-Flight Entertainment and Mobile Solutions • Professional Services and Consulting The company offers its more than 350 airline customers an extensive range of successful and in many cases marketleading products for the aviation industry. The innovative IT products and services in this portfolio offer customers a wide range of economic benefits while also contributing to improving efficiency and competitiveness. In addition, Lufthansa Systems also supports its customers both within and outside the Lufthansa Group with consulting services and the experience it has gained in projects for airlines of every size and business model.
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DIRECTORY
NAVBLUE
NVable
OpenAirlines
PACE — a TXT company
W: www.navblue.aero T: +33 5 82 84 06 18 E: communications@navblue.aero
W: www.nvable.com T: +44 141 280 0050 E: contact@nvable.com
W: www.openairlines.com T: +33 (0)5 31 61 52 18 E: stephane.nitenberg@openairlines.com
Location: Toulouse, France; Waterloo, Canada; Hersham, UK; Stockholm, Sweden; and Bangkok, Thailand
Location: UK
Location: France, Asia, USA
W: www.pace.de T: +4930293620 E: paceinfo@txtgroup.com
NAME OF PRODUCT MARKETED • ConNVerge for Aviation
NAME OF PRODUCT MARKETED • SkyBreathe Fuel Efficiency • Crew Intelligence • OptiFleet • CrewPad
an Airbus Company
NAME OF PRODUCT MARKETED • Electronic Flight Bag applications • Fuel applications • Dispatch & Crew Planning • Airspace & Airport Consulting KEY BUSINESS/SOFTWARE AREAS • Electronic Flight Bag & Documentations • Fuel Solutions • Ops Control Center Solutions • Consulting • Flight Data Analysis NAVBLUE is an Airbus Services company, dedicated to Flight Operations & Air Traffic Management Solutions, wholly owned by Airbus. Through digital & collaborative innovation, our passionate and customer-focused team develops solutions to enhance the safety and efficiency of air transport. NAVBLUE provides solutions and services for mixed fleets and supports both civil and military environments, on the ground or on board any aircraft. NAVBLUE offers the highest level of expertise in digital cockpit operations, Operations Control Centre (OCC) systems, Flight Ops Engineering, Performance Based Navigation (PBN) and Air Traffic Management (ATM).
KEY BUSINESS/SOFTWARE AREAS • Electronic Techlog • Electronic Forms (Assessments) • Document Management • Operational Analysis • Station Operational Compliance The concept behind our CoNVerge platform is simple. We believe that businesses should have the flexibility to easily innovate and add new applications to their toolbox, without being stifled by legacy technology or a single technology brand. CoNVerge is all about minimising risk, fuss and capital costs and maximising efficiency. Provided as a service, it combines a hosted environment and web portal with mobile applications and data interfaces to virtually any system. The platform is easily integrated into your existing business systems and brings together the best tools to handle data acquisition and data analysis — all on scalable infrastructure. Best of all, we even take the day-to-day management off your hands. Our CoNVerge platform is blazing a trail in the aviation sector. In a hi-tech industry, where the stakes are even higher, long-standing clients such as British Airways Cityflyer know they can rely on NVable and our custom-designed software to make things simple, safer, more secure and streamlined. We provide airlines with technology solutions that reduce effort, improve processes and produce useful information, with one simple goal — to change things for the better. Bring everything together and do IT better when you bring onboard CoNVerge and NVable.
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KEY BUSINESS/SOFTWARE AREAS • Fuel Efficiency • Crew Efficiency • Fleet Efficiency • EU-ETS Management • Cabin Crew CRM Based in Toulouse, the cradle of aeronautics and space, OpenAirlines was created in 2006 to help airlines optimize their operations. Thanks to a highly qualified and committed team of Fuel Experts, Data Scientists, and IT Specialists, OpenAirlines is today a world leader in the market for flight operations optimization software with a range of complete solutions answering all the key requirements of aviation professionals.
Location: Germany, France, USA
NAME OF PRODUCT MARKETED • Pacelab Flight Profile Optimizer • Pacelab CI OPS KEY BUSINESS/SOFTWARE AREAS • Flight Profile Optimization • Cost Index Operations • Fuel Efficiency • Operational Efficiency • EFB Library Viewer Working with many of the leading OEMs, engine manufacturers and airlines for more than two decades has enabled us to develop a range of innovative products that directly respond to the challenges of the international aviation community. We closely collaborate with performance and cabin engineers, senior training captains, fuel conservation and operational efficiency managers, EFB teams and consultants to deliver hands-on support for strategic and operational tasks.
Drawing on 8 years of R&D, OpenAirlines has developed SkyBreathe®, an innovative eco-flying solution based on Cloud, Artificial Intelligence, and Big Data to save fuel and reduce airlines’ carbon footprint by up to 5%. Rewarded by many innovation awards and leader in the low-cost market, the software is now used by a very active community of 30+ airlines around the world including Malaysia Airlines, Norwegian, Cebu Pacific, flydubai and Atlas Air… Now composed of 40 fuel experts with offices in Miami and Hong Kong, OpenAirlines continues its growth and begins in 2018 the development of a new module, called SkyBreathe® OnBoard, designed to be embedded in the cockpit to give recommendations to pilots in real time.
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AIRCRAFT IT Operations • AUTUMN 2022 • 77
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DIRECTORY
Pivot
REDifly
The SA Group
SITA FOR AIRCRAFT
W: www.pivotcase.com T: +1 281-895-0128 E: mike@flyboys.com
W: www.redifly.com T: +41 43 555 31 65 E: las@redifly.com
W: www.sita.aero/aircraft E: media.relations_aircraft@sita.aero
Location: Houston, Texas
Location: Switzerland (HQ), Ireland
W: www.scanav.com T: +45 7950 8000 E: sa@scanav.com
NAME OF PRODUCT MARKETED • PIVOT mounting solutions
NAME OF PRODUCT MARKETED • REDiFly Pilot Log • REDiFly Tech Log • REDiFly Cabin Log • REDiFly Command (Ground System) • REDiFly Core (Integration Module)
KEY BUSINESS/SOFTWARE AREAS • Mounts for EFB • Mounting plate • LTRM - Long Term Removable Mounts PIVOT is a worldwide provider of EFB-related products, which are anchored by the patented and iconic universal PIVOT mounting plate. EFB devices housed in protective PIVOT cases connect directly to the PIVOT mounts. Featuring unequaled pilot EFB functionality while also retaining full corporate IT flexibility, PIVOT is deployed to over 100 airlines including Delta, United, Southwest, Cathay Pacific, Singapore and ANA. PIVOT revolutionized the process of EFB deployments and effectively removed the need for cradles driven by changing form factors, saving customers millions in equipment, labor, and deployment time. PIVOT mounting solutions include a unique, new class of mounts referred to as LTRM’s or Long Term Removable Mounts. LTRM solutions provide the integrated style, security and function of an installed mount at a fraction of the cost with virtually instantaneous deployment.
KEY BUSINESS/SOFTWARE AREAS • Full Electronic Technical Logbook • Digitization of paper process • Data harvest, storage & analytics • Maintenance and scheduling integration • CAME & compliance support • Defect management REDiFly delivers a sleek and modern Electronic Technical Logbook. We are an independent, data-driven company that offers bespoke software solutions for the aviation industry. We provide a comprehensive framework that can integrate with an airline’s current systems, including MRO, flight scheduling, and crew management, amongst others. What do we do? At REDiFly we work with the key people involved in digitizing your current paper-based aircraft technical logbook. In doing so, we increase levels of safety and regulatory compliance, streamline flight-to-ground connectivity and enable digital archives of secure and searchable aircraft records. We provide a seamless intersection between flight operations and aircraft maintenance to minimize communication errors while maximizing the efficiency of daily operations.
Locations: Denmark, Sweden, Norway, Czech Republic, Greece, Bahrain, CIS, India and Malaysia
NAME OF PRODUCT MARKETED • Scandinavian Avionics’ Tablet Based EFB Solution KEY BUSINESS/SOFTWARE AREAS • Electronic Flight Bag Solutions • Avionics Certification • Avionics Installation • Avionics Maintenance, Repair & Overhaul • Avionics Training Scandinavian Avionics offers a state-of-the-art, future-proof, tablet based Class 2 EFB solution, which provides the functionality to meet today’s operational requirements of airlines and aircraft operators and in addition is simple to upgrade in the future to meet coming requirements. The concept consists of two ruggedized 10.1” Panasonic tablets installed in the cockpit combined with a data integration center and a communication unit installed in the avionics compartment. The data integration center is used for power, aircraft interface and server capability and the communication unit enables and controls the data communication between the EFB system and the airline’s ground infrastructure. The SA Group provides complete turn-key avionics solutions for civil and military aircraft.
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NAME OF PRODUCT MARKETED • AIRCOM applications and services, Datalink, EFB solutions, CrewTab • eWAS Pilot • OptiClimb • OptiDirect • Opti Level • OptiSpeed • Mission Control KEY BUSINESS/SOFTWARE AREAS • AIRCOM applications: FlightTracker, FlightMessenger • Cockpit Applications and Services • AIRCOM ACARS Services • AIRCOM Datalink Applications • AIRCOM Information Services SITA For Aircraft represents the aircraft arm of SITA. SITA is the IT provider for the air transport industry, delivering solutions for airlines, airports, aircraft and governments. Today, SITA drives operational efficiencies at more than 1,000 airports. SITA’s technology provides solutions that help more than 40 governments strike the balance of secure borders and seamless travel, while delivering the promise of the connected aircraft to more than 400 airlines on 17,000 aircraft globally. SITA is powering a digital shift to make air travel more connected, seamless, efficient, safe and sustainable. Its communications network connects every corner of the globe and handles vast volumes of data every second.
What makes us different? We are an independent company that applies a user-centric approach by working closely with our customers through the onboarding, trial and go-live phases of an implementation. Our flexibility means that REDiFly adapts to your current processes rather than the other way around.
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Location: Switzerland. Regional Offices in: USA, UAE, UK, Canada, France, Brazil and Singapore.
SITA is 100% owned by the air transport industry, with a presence in 200 countries and territories and a customer service team of more than 2,000 people around the world.
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AIRCRAFT IT Operations • AUTUMN 2022 • 78
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DIRECTORY
AIRCRAFT IT SkyPath
SkyPlan
Smart4Aviation
W: skypath.io T: +972-3-9003510 E: Contact@skypath.io
W: www.skyplan.com T: 1844SKYPLAN(7597526) E: info@skyplan.com
Location: Tel-Aviv, Israel; USA
Location: Canada, UAE
W: www.smart4aviation.aero T: +31 20 654 1824 E: info@smart4aviation.aero
NAME OF PRODUCT MARKETED • SkyPath™ Turbulence • SkyPath™ PIREPS • SkyPath™ data services
KEY BUSINESS/SOFTWARE AREAS • Flight planning • Cost Indexing, Air Nav charge, route optimization • Integration — Airline Scheduling, EFB, Performance • Automated flight planning, briefing, filing • Flight watch
KEY BUSINESS/SOFTWARE AREAS • EFB iOS App • Dispatch flight planning WEB module • Management Analytics and Bi • Incidents and playback Debrief • EFB and WEB integration SDK & APIs Skypath is world’s leading turbulence and auto-PIREPs data service provider whose alert system improves cabin safety and cuts airline operating costs. Established in 2015, It is a one-of-a-kind software-only solution which provides unique turbulence data based on a smart patented algorithm. SkyPath already has more than 30K subscribers, including major US airlines. Airlines using SkyPath join a larger crowdsourcing network, and gain access to turbulence mapping generated using SkyPath’s patented AI technology and real time airborne data collection. SkyPath provide service to thousands of users a day and is becoming the industry gold standard
Location: Netherlands, Poland, Canada, USA
Skyplan services Ltd. is an industry leading airline service provider of flight planning solutions, consulting, IT services, fuel, and trip planning services. Aurora2 is a comprehensive, fully-integrated SaaS package that successfully manages flight planning, maintenance, briefing, automation, and integration requirements of modern airlines. It supports flight operations to evaluate the optimal route while taking current flight related data into account. The route module identifies the best route from multiple options while taking current flight-related data into account. The flight planning solution not only optimizes flights, but also allows the strategic evaluation of future routings and the statistical analyses of city pairs. Aurora2 creates a universal framework of airline pre-flight planning and coordinates airline scheduling, maintenance, performance, EFB, briefing, weight and balance, and flight watch. It is designed to reduce or eliminate manual processes, enabling semi- or full automation for airline dispatchers to save time and money for more strategic technology usage. Skyplan can help reduce airline IT complexity, lower costs, and eliminate inefficiencies by making flight planning and business solutions work harder for you. The Skyplan support team takes a holistic view of your needs and designs solutions for your environment and business objectives while leveraging proven delivery methods, local talent, and in-depth domain knowledge for the lowest TCO.
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Operations
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NAME OF PRODUCT MARKETED • Smart LOAD, Smart COMM, Smart BRIEF • Smart VIEW+, Smart OPERATIONS MANAGER KEY BUSINESS/SOFTWARE AREAS • Weight and Balance • Communication and Alerting • Pilot and Cabin Crew Briefing • Flight Planning and Tracking • Fleet Management Smart4Aviation is one of the fastest growing companies in aviation operations, founded to provide web and mobile based products and services designed to optimize, simplify and improve airline operations. Our company is committed to delivery of the highest quality, most innovative and costeffective, state-of-the-art solutions to support all of your current and future operational business needs. Our products effectively manage all operational business units, such as Operations Control Management, Load Planning and Weight & Balance, Communications (all Operational and Corporate branches), Flight Planning, NOTAM Management, Flight Dispatch, Flight and Cabin Crew Briefing, Weather, Flight Tracking and Aircraft Performance. Our web based and mobile solutions with an exceptional support are recognized within the industry as being some of the most dependable and innovative in the market. All of our current customers such as among others Air Canada, Delta Air Lines, Qantas, Emirates, Air France, easyJet, Alaska Airlines, Iberia and Cebu Pacific have all benefitted from implementing Smart4Aviation solutions. Smart4Aviation’s web and mobile-based solutions have been acknowledged as the “Smart Choice” within the industry by a number of international and domestic air carriers.
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AIRCRAFT IT Operations • AUTUMN 2022 • 79
Webinars eJournals Software Conferences News Advisory Unit Want to be involved? Simply email info@aircraftIT.com for more information www.aircraftIT.com
DIRECTORY
StorkJet
Tomorrow.io
TrustFlight
Ultramain
W: storkjet.com T: +48 600 800 528 E: info@storkjet.com
W: www.tomorrow.io E: sales@tomorrow.io
W: www.trustflight.io T: 44 (0) 330 229 0219 E: info@trustflight.io
W: www.ultramain.com T: +1.505.828.9000 E: sales@ultramain.com
Locations: Boston, Tel Aviv, Boulder, Singapore
Location: Leamington Spa, UK; Edinburgh, UK; Luton, UK; St Helier, Jersey
Location: Albuquerque, New Mexico, USA
KEY BUSINESS / SOFTWARE AREAS • Weather Insights • Hyperlocal Weather • Airline Collaborative Decision Making Platform • Lightning Detection and Alerting
NAME OF PRODUCT MARKETED • Tech Log, Task Cards • Digital Logbook • CAMO (service) • Aircraft Registry (service)
Tomorrow.io is the world’s leading Weather Intelligence Platform™, helping countries, businesses and individuals manage their climate security challenges. Fully customizable to any industry impacted by the weather, customers around the world including Uber, Delta, Ford, National Grid and more use Tomorrow.io to dramatically improve operational efficiency. Tomorrow.io was built from the ground up to help teams predict the business impact of weather, streamline team communication and action plans, improve productivity, and optimize profit margins.
KEY BUSINESS/SOFTWARE AREAS • Aircraft log books • Aircraft maintenance task cards • Digital and paperless working • CAMO support • Aircraft Registry support
NAME OF PRODUCT MARKETED • ULTRAMAIN® v9™ M&E / MRO • ULTRAMAIN Mobile Mechanic™ • ULTRAMAIN Mobile Inventory™ • ULTRAMAIN ELB™ • ULTRAMAIN M&E / MRO: 31 modules including: Configuration Management; Line/Base Mx Planning; Line/ Base Mx Scheduling; GATe; Quality Assurance; Asset Management
Location: Poland
NAME OF PRODUCT MARKETED • fuelPro • advancedAPM KEY BUSINESS/SOFTWARE AREAS • Fuel efficiency • Aircraft performance monitoring • Diagnosis of performance problems • Aircraft/engine benchmarking Aircraft Performance & Fuel Efficiency — Our Passion, Your Savings: We analyze airlines’ flight data to provide the most precise aircraft performance and optimize fuel consumption. fuelPro is a fuel efficiency platform powered by AI to help airlines optimize flight operations and build up a positive fuel efficiency ecosystem. Airlines we work with save on 44 fuel initiatives and engage pilots to be more eco-friendly by sharing feedback and best practices with them. advancedAPM provides tail-specific performance factors for accurate fuel planning. The process is fully automatic and works for all aircraft types.
From inception, TrustFlight has been ingrained in the aviation industry. Founded by two commercial pilots with a proven track record at the intersection of technology and business, the business has grown considerably and with stability, having recently celebrated the opening of a fourth office. Throughout, TrustFlight gained an incredible team with backgrounds spanning different areas of aviation and technology, ensuring a solid presence in the industry. Now offering a range of products and services within the sector, TrustFlight helps to remove costly paperwork and associated errors, preserve aircraft value, and increase efficiency and safety in aircraft operations. Five values shape TrustFlight’s culture, guide the business’s work and the way it grows. Integrity Transparent and open: offering trust to partners and assuming it from them. Responsibility Owning the work they do and taking responsibilty for it: striving to make it the best possible. Leadership Leading from within: providing support for the team to do incredible work and drive the industry forwards. Innovation Products are crafted for the future needs of the industry, going beyond what exists in the market. Excellence Every one of TrustFlight’s values contributes towards the excellence in their products.
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AIRCRAFT IT Operations • AUTUMN 2022 • 80
KEY BUSINESS/SOFTWARE AREAS • Maintenance & Engineering • MRO • Military Maintenance • Maintenance Planning & Scheduling • Paperless Customer Care on Mobile Devices • Electronic Technical Logbook Ultramain Systems, Inc. develops M&E / MRO and ELB software for the aviation industry and is the only aviation software provider with customers running full, end-to-end paperless operations from the cockpit to the ground. ULTRAMAIN v9, featuring Mobile Mechanic and Mobile Inventory enables real-time paperless data collection for the full maintenance and inventory process. Combine ULTRAMAIN v9 with ULTRAMAIN ELB, the easy-to-use electronic logbook, and the entire maintenance process becomes paperless. Contact us to learn what you need to equip your organization with customer mobile devices and see why elite aviation customers around the world are choosing ULTRAMAIN to reduce costs and increase aircraft up time.
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DIRECTORY
Vistair Systems
Weathernews Inc.
Web Manuals International
Yonder
W: www.vistair.com T: 01454 550663 E: info@vistair.com
W: global.weathernews.com T: 00 45 392 78720 E: skysales_eu@wni.com
W: www.webmanuals.aero T: +46 (0)40 694 10 40 E: info@webmanuals.aero
W: www.yonder.info T: +41 43 215 27 94 E: contact@yonder.info
Location: United Kingdom and USA
Location: Tokyo, Oklahoma, Copenhagen, London Moscow, New York, Paris, Athens, Sao Poulo, New Delhi, Kathmandu, Yangon, Bangkok, Singapore, Jakarta, Hanoi, Hong Kong, Manila, Taipei, Shanghai, Seoul
Location: Sweden, USA
Location: Zurich, Switzerland
NAME OF PRODUCT MARKETED • DocuNet • SafetyNet
NAME OF PRODUCT MARKETED • Go or No-Go Decision Support • Personal weather briefings • En-Route Weather Forecast • Foster Flight Watch • Foster EFB • Flight Operations Control Support • Airspace Critical Operations Support
NAME OF PRODUCT MARKETED • Web Manuals
NAME OF PRODUCT MARKETED • Yonder
KEY BUSINESS/SOFTWARE AREAS • Monitoring • Authoring • Editing • Publishing • Distribution
KEY BUSINESS/SOFTWARE AREAS • Content Management System • Workflow-based Content Distribution • Compliance Tracking • Content-based Learning • Smarten Up Your Documents
KEY BUSINESS/SOFTWARE AREAS • Airlines weather support • Daily weather forecast • Weather IT solutions
Web Manuals International AB has developed knowledgemanagement solutions for the aviation industry since 2008, with the headquarters in Malmö, Sweden and an office in San Diego, California. Web Manuals is a tool for digitizing manuals to simplify authoring and distribution of company manuals for the aviation industry.
Smart, fast, reliable — Yonder empowers you to take the next step in information management. Yonder leverages the full potential of digitalization by offering you a solution built around dynamic content rather than static documents, creating a modern, user-centric experience. As well as providing intelligent solutions for operations manuals, guidelines, regulations and standards.
KEY BUSINESS/SOFTWARE AREAS • Aviation Document Management (All format types inc. PDF, XML, S1000D, I Spec 2200) • Electronic Flight Bag (EFB) • Document Management and Distribution Platform • Maintenance & Engineering • Flight Operations • Compliance Tracking • Form Creation and Management • Aviation Safety Management Software Vistair provides document, safety, and quality management technology solutions to support the delivery of improved safety, compliance, and operational efficiency that results in significant commercial savings to aviation organizations. Combining technology, development expertise and service delivery, Vistair’s suite of aviation technology solutions provides both commercial airlines, aerospace and defense organizations with an approach that helps demonstrate a clear link between increased reporting and a change in procedures and behaviors, which fundamentally drives a safer organization. Document Management: DocuNet is the aviation industry’s leading end-to end document management solution, providing a coherent, single point of control for editing, publishing, distributing, and viewing all operational documentation. It provides the flexibility to access documents via the web and mobile devices and can also manage documents in all formats.
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Weathernews Inc. is a private weather company operating worldwide within 44 different industries, collecting weather data from various sources as well as using their own proprietary infrastructure. They use their proprietary infrastructure to provide support where there is no or scarce weather information. Weathernews Inc. supports flight dispatchers, operations members and pilots with a wide range of services during all phases of the flight, from planning, en-route and landing. The business serves customers in Star Alliance, SkyTeam, oneworld and Value Alliance, with support for more than 350 airports, Weathernews Inc.’s risk communicators are available to assist users in any weather-related needs. Weathernews Inc. has more than 30 years experience supporting and servicing airlines, and strives to learn each airline’s weather-related needs and challenges to fully support and ensure safety, efficiency and contribute to sustainability. Weathernews Inc.’s services are easily accessible through web links, and were developed with the focus of user friendliness and clear user interface.
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Web Manuals is available as a Software-as-a-Service subscription, with minimal training and configuration required to get started. The service includes support, hosting, availability monitoring, maintenance, and at least two system upgrades per year. We set the standard for digitizing manuals for the aviation industry by providing an easy-to-use solution enabling endto-end control, compliance, agility and cost-efficiency.
Yonder brings operations manuals and aircraft manufacturers’ handbooks together in one place. The solution’s smart features — including intuitive dashboards, role-specific updates and a responsive offline app — make life much easier for aircrews and ground staff alike. But Yonder has many advantages for editors and authors too: as well as making it simple to cross-reference content and avoid duplicates, it offers fully-integrated approval and publication processes.
In short, our clients save time and money in editing, publishing and distributing their operational manuals while being able to publish new revisions as often as needed and gain a full control of their documentation and communication systems.
Our Highlights • User- and task-specific information management • Automated revision management syncing manufacturers’ and operations manuals • Manual and compliance connectors
The Web Manuals Compliance Libraries enable compliance automation by allowing controlled real-time compliance monitoring of company procedures linked to Implementing Rules and Acceptable Means of Compliance in the EASA and FAA regulations, as well as a number of aviation standards such as IOSA, IS-BAO and ARGUS.
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First-class service: Yonder’s personalized customer care Looking for advice? Need help with onboarding? Or day-today support? Our expert team offers outstanding customer service with all the hallmarks of Swiss quality and is ready to help you tailor Yonder to your every need.
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