TOSHIBA Journal # 5 EN

World

The of

ISSUE 5 June 2013

■■ PURE SATISFACTION Our motto for 2013

■■ Editorial ■■ NEW CONCEPT FOR TRAININGS DELIGHTS!

AIRCONDITIONING

More praxis, less theory.

■■ FILTER FOR RAS MODELS ■■ PRODUCTION IN NEW TOSHIBA FACTORY STARTED! Successful opening ceremony

■■ AvAnt series 5 DELIVERABLE NOW! ■■ BABY BOOM CONTINUES! ■■ WELCOME Lisa Gaßner

■■ BUSINESS RUN 2013 ■■ JUST MARRIED Christina

Pure

■■ BUSINESS park Roth Focusing the human being!

■■ KICK OFF And CONVENTION 2013

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ERFÜ Effizient HRUN e und G umwel TO S H IB A fü tver träg r ein an liche Ra geneh umklim mes Ra agerät umklim e von a das g anze Ja hr lang .

S AT I S FA C T I O N

This is our motto for year 2013! Clarity and freshness in connection with perfect forms and an absolute well-being inspired us to the subject, which reflects once more that airconditioning systems play a huge role in the matter of well-being.

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he pictures to the image series 2013 were made on a very unfriendly, cold Saturday in February.

Accordingly it was quite demanding for the model and the photographer to get in a well-being mood.

■ Kühlen und Heize n mit 100% ■ Maxim invertergest ale Install euerten Luf ations- und t-Luft-Wärm Steuerung ■ Aktives epumpen sflexibilitä Luftmana von 2,5 – t. gement für 150 kW. ■ In vielen saubere und Segmente rein e Luft. n Marktfüh rer in Sac hen Energie effizienz, speziell im Teillastbe reich!

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The setting shows the current elements in our branch like air, freshness, pureness, clarity and of course beauty, elegance and the clear forms, which make an awareness of life out of the “product air-conditioner” in the end.

While huge ventilators blew 50 meters of white silk into position, photographer Christian Jungwirth captured the most expressive and most emotional scenes with his Olympus. “Everything looks very easily, but behind the few pictures which made it finally onto the shortlist is a lot of patience and work”, Marketing-Lady Dagmar Unterrainer only knows too well.

However the positive feedback when the subject was presented at the Kick-Off event justifies the efforts and motivates us to try out and implement new creative ideas.

Christian Jungwirth with model Michaela at the briefing.

The shooting took place at Jungwirth’s studio in Graz, which also shows continually in its function as a gallery international well-known photographers and young upcoming photo artists.

Christian

Currently our cover girl smiles from several front pages, advertisements and billboards and adorns also some AirCond sales materials.

For all who want to be seduced at least “optically” – we still have posters in format A1, which are available free of charge.

Editorial THE POKER WITH THE SUN Even if the air conditioning sector has developed from a once seasonal to a now full-year business, one can’t abandon the sales-promotional influence of constant sunny days. Air-conditioners simply sell better, if the weather is hot and muggy.

At the latest when the performance curve of the employees fall or the so important recreative sleep is not possible anymore, directors or person of independent means then gladly use air-conditioning systems.

A point for us, as together with you we can deliver promptly, can provide qualitative installations and can enable a sense of well-being at the push of a button. We know indeed that we can‘t count on our sun only, which motivated us to prepare extensively for the new season. One is allowed to have wishes, to take care of them and to hope, that they come true soon.

Looking ahead to a successful Toshiba season!

Yours Jürgen Unterrainer

The World of

AIRCONDITIONING

From the UK: Mark Davidson (Technical Support Engineer Toshiba EMEA) and Nick Ball (Engineering Director Toshiba Carrier UK Ltd.)

WHAT ABOUT BUSINESS WITHOUT MEETINGS?

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xchanging information and risking a practical view to the second half of the year – so happened during the Toshiba meetings last week. Whilst the ladies were negotiating mercantile issues, the technicians kept close to their “machines”. We are happy again and again to welcome Toshiba in our office, especially when the meetings are so constructive.

NEW TRAINING CONCEPT IN E2 DELIGHTS!

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he training initiative running since January 2013 has been very popular due to a perfect combination of a workshop structured in modules as well as the unique setting of the Energiesparhaus 2.

When we talk about “workshops”, we mean real workshops. Gone are the presentations and traditional classroom teaching style. It was mainly Markus Pichler who implemented successfully the whole new direction. “It must not be the aim to transfer as much knowledge as possible in such a tight timeframe!”, chief technical engineer Markus Pichler is certain about.“

Watch out! Christian Rumpl in action think that “THIS IS GREAT!” and say a big thank you to our both technical engineers Markus Pichler and Christian Rumpl, the good soul of the Energiesparhaus 2 Ms. Jolanda Kölbl as well as to the colleagues from the office for the preparations, which also contributed importantly to the success of these events.

Join our TOSHIBA Community now! http://www.facebook.com/Energiesparhaus2 Experts discuss here and those who might intend to become one of those.

The knowledge must also reach the receiver, must be understood and most suitable applied immediately!”

For this reason theoretical topics are kept as short as possible in the trainings. The focus clearly is on discussing together solutions for installations mistakes and how customer wishes can be realised in an optimal way with the technical possibilities of the Toshiba units as well as important experiences can be exchanged among the participants.

With regard to statistics…

Women power XL: Helen Muir (Director Toshiba EMEA ), Eve Lecerf (Export Sales Division, TCTC), Yuriko Matsumoto (Senior Manager, Global Business Division, TCC)

390 people from Austria have participated on 25 training days at the Energiesparhaus 2 since December 2012. We

FILTER for RAS models

FIRST PRODUCTION IN THE NEW FACTORY

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n the price list 2013 no filters for RAS models are listed.

The reason for this is a reorganization of Toshiba which unfortunately couldn’t be finished before the printing deadline of the price list. There are of course still replacement filters for RAS units available – please note our newsletter to this dated 26th April 2013 or ask our sales department!

Training focus: to work out proposals for solution by oneself!

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t last the addition to the Thai factory of ToshibaCarrier started officially its operations almost one year after the ground-breaking ceremony. With this addition the premises have grown to an area of about 30.500 m² and thereby almost doubled. This provides enough space not only for the production of units out of the Residential segment but also for the product families Light Commercial and Commercial. The factory in Pathumthani, which was the first TOSHIBA AIRCONDITION factory outside Japan, was established 24 years ago and nowadays exports its products in 121 countries.

A special moment during the opening ceremonies at TCTC

AvAnt series 5 – Toshiba‘s new entry-tier inverter is available from now on!

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o the steadily growing demand for a reasonable entry-tier inverter Toshiba now has the answer with its new AvAnt series 5. Produced in Thailand the series provides well-known quality at prices convincing men and women.

TOSHIBA attached particular importance to energy efficiency and a low power operation also with the inverter entry-tier models. All sizes use approved twin-rotary compressors in connection with DC motors and thus guarantee low power consumption and an increased efficiency.

Pleasant climate at home and in the office

AvAnt series 5 – AVAILABLE FROM NOW ON Toshiba’s AvAnt units are designed modernly and are suited for a broad installation portfolio of a cooling and heating load between 2 and 5 kW. One can hardly hear the climate comfort, the temperature fluctuations have been reduced almost to zero, and nevertheless the full cooling and heating comfort is noticeable at the push of a button.

We are convinced that the AvAnt is a successful product for people, who want to buy quality at a very attractive price.

AIRCONDITIONING

The World of

PERSONNEL

AIR-COND’s BABY BOOM CAN’T BE STOPPED!

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TOSHI-BEAR writes

ince Ms. Fuchs gave birth to her charming daughter Natalie in January 2012, a lot has happened then in terms of “reproduction”.

Ms. Schmied gave birth to a healthy boy and Ms. Fuchs gave birth to her second daughter in the meantime. Ms. Bianca Jeller – formerly Straub – is also expecting her first child in September and will be going on maternity leave soon.

Not only the Air-Cond ladies are productive, but also family Rumpl and Pippenbach need to store up with Pampers – both colleagues are expecting baby boys, one in June and one in August. If this trend were to persist, a small company kindergarten may quite prove useful.

Predictable

Two princesses keep Margrit Fuchs on her toes: Nicole and Natalie

WELCOME: Lisa Gaßner Lisa Gaßner Born on: 7th May 1988 Zodiac sign: Taurus At Air-Cond since: 15th May 2013 My job: Import department That’s important for me: Friendly colleagues, fun at work, team work As a child I wanted to become a: I have always wanted to work in an office.

Name:

I like:

going to the cinema, work out in the gym, meeting friends, having a snugly evening home

My best characteristics:

loyal and faithful, friendly, able to work under pressure I’m not good in: Saying NO. Motto:

Live and Love!

J

ust in time our new colleague made it in the current issue. Lisa Gaßner supports the import department and together with Cornelia Hahn they will take care of a punctual arrival of all units in our stock in Vienna.

BUSINESS run 2013

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nder bright sunshine and summer temperatures almost 4.800 runners sweated at the WOCHE business marathon at the Schwarzl- Freizeitzentrum.

Our runners: Jürgen Unterrainer, Gerald Schuch, Bernd Taucher, Christian Fitz, Dagmar Unterrainer, Sonja Keusch, Peter Pippenbach, Silvia Schober, Tanja Cigler, Doris Neukirchner, Martina Klinger, Markus Pichler

Team Air-Cond participated with 12 runners under the motto “Running Innovation”!

Athletes from a total of 22 nations joined this run event, which took place already for the 13th time. Air-Cond placed an 8-man-team, in which each member coped a distance of 5,275 km, as well as a 4-man-team with a distance of 10,55 km each. Every runner successfully reached the goal and mobilized the last forces for the aftershow party!

And again we are in the middle of June, and again the full air condition industry is putting their heads together and looking for solutions how to compensate every week the missing high-temperature caused ad-hoc sails in this season again. It should be easier because the AC industry should be used to handle such situation after a few similar years. Nevertheless at the beginning of the year all ears are listening very carefully especially these weather experts predicting hot summer or even better a hot spring with optimism.

But, if the hot spring is not appearing as expected and we are still suffering with critical economic situation – up to the market with more or less negative economic figures – we can always observe similar effects of common economic depression: The in January agreed turnover forecasts need to be changed downwards, the stocks of distributors are marked as “commercial critical”, any placed orders at factories are cancelled etc. These processes need to be done by the responsible people in the companies, which are their tasks finally, the ambience conditions are the same for all and in the end the one who handles the situation best is successful.

But on the other hand with the psychological effect we recognize similar effects as well, unfortunately. The products get blamed, the one or another issue will always be in the lineup, but we are still working with a top brand, a top product which has one of the best qualities in the market, with technological advantages, and the problem-free use is the best solution for the installer as well as for the end user.

Further the distributor gets blamed, because he is not the “right” prices in the market. Advantages as a full stock with prompt availability, an “easy-doing-business” and a team permanently improving and growing are obviously forgotten quickly.

I´m not sure, if products which fills the supposed product gaps and prices decreased by 2 digits percent will cause the expected sales figures. Some product segments are depending on the weather for the big sales, other segments are depending on constriction business and on the economic situation of the country.

We will do our homework, the necessary fine adjustments to be successful, will update the factories permanently with information, facts and demands of the markets. So we all together have the chance to be successful even though the ambience conditions are not the best.

But, if we see the pictures last weeks with flood in Austria, Czech Republic, Slovakia etc. the moaning of the AC industry about the weather should be relativized.

The nature is not predictable, and will never be.

JUST MARRIED

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he wedding bells sounded this time four our Technical Supervisor Christian Rumpl, who married his long-time girlfriend Christina on 24th May. Everything has been well planned, as they are expecting baby number one – a boy –already in August.

Dear Christian, we wish you ALL THE BEST!!!!

BEST PRACTICE

The World of

Business park in Pirching / Gleisdorf. Toshiba VRF won the job against a cold water system.

BUSINESS PARK ROTH: focusing the human being!

When establishing the business park with around 4.600 m2 for sales floors, offices and storage space it was crucial for the ROTH Baumangement GmbH on behalf of the ROTH Privatstiftung to ensure the following: creating a sustainable building where people feel comfortable and keep healthy. Concerning the air conditioning the air to air heat pump system won against a cold water system.

Direct expansion versus cold water system: lots of PLUS for VRF systems!

✔✔ Higher energy efficiency ✔✔ Less maintenance requirements ✔✔ Less installation costs ✔✔ Much better COP of systems up to 100 kW ✔✔ Smaller dimensions of pipes

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Wired remote controllers make an individual control possible. The request for a central control was fulfilled with the installation of a Smart-Manager in combination with a note book. The Smart Manager enables

Professional implementation: design, installation, start-up and service has been delivered by Pammer GesmbH, this picture: Josef Pammer and Gerald Schuch

✔✔ 3 functions – 1 system: cooling – heating – dehumidifying

n the warmer months the room temperature plays a significant role in terms of well-being, after which the management decided on a continuous air conditioning of retail and office space. When evaluating the costs and efficiency, the Toshiba VRF system was the clear winner.

Company Pammer GmbH took care for the whole project carried out with direct evaporation, from planning, installation, start-up to maintenance. Everything was delivered from a single source.

The system was split into four refrigeration circuits, the total cooling capacity is about 168 kW. For an optimized indoor climate there were installed cassette models as they could be installed perfectly in the ceiling. About 650 m pipes found their place in the inserted ceiling, outdoor units are placed on the roof.

AIRCONDITIONING

✔✔ Energy monitoring

4-way-cassettes provide comfortable temperatures, standard remote controller have been installed for an individual setting

Haushamer Straße 2 A-8054 Graz-Seiersberg, Austria Tel.: +43 316 80 89 Fax: +43 316 82 63 71 E-mail: office@air-cond.com

a detailed monitoring of the energy consumption, an individual access to individual indoor units and an advanced scheduling.

www.air-cond.com

SUCCESSFUL START OF THE SEASON: The TOSHIBA year 2013 has officially started with the KICK OFF and the CONVENTION! pleased, if we receive a positive echo from you, like we also received it this year!

For the location of the Austrian KICK OFF meeting dated 14th March we have chosen the Pyramid in Vienna-Vösendorf. While the latest news from Toshiba was presented during the day, the go-kart engines roared in the evening. Great prizes, such as a LED television, motivated equally the ladies and gentlemen and entailed an exciting final.

KICK OFF 2013 in the Pyramide, Vienna-Vösendorf

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or us it is of great importance that our partners start the new year well informed. Therefore, we invest gladly in our Kick Off events und and we are

One week later the KICK OFF meeting took place in Belgrade with our export partners. The Serbian capital welcomed us with wonderful sunshine and allowed an early-summer

stroll through the city. In small workshops in the following seminar we also received valuable feedbacks by our partners!

We would like to take the opportunity to express our sincere thanks for the commitment. We are aware that also you have invested time and money to be informed about Toshiba. It makes us especially happy that we can work with so many like-minded people in terms of communication and information which certainly encourages us to continue working in this direction.

The winners of the TOSHIBA Kartrace: Gerald Köberl, Markus Grögen and Daniel Hofer