WORLDWIDE BUSINESS REVIEW
The Man at the Centre Sintetica is a pharmaceutical company delivering injectable anaesthetics and analgesics to patients worldwide, through innovative science and excellence in development, production and marketing, we interviewed the companyâ&#x20AC;&#x2122;s Corporate CEO, Augusto Mitidieri to find out more.
Everything starts with a Purpose
The Best in the Business
Also in this issue: Protecting the People - Brom Y Asociados
Welcome to the first edition of Worldwide Business Review for 2018! Your source for the latest insight, information and comment on the world’s leading businesses and the individuals driving them. In recent news, on the 12th January, the world’s leading cloud software company powering social good, Blackbaud, Inc. announced today that Catherine Cook LaCour has been named Chief Marketing Officer (CMO), overseeing global marketing and the Blackbaud Institute for Philanthropic Impact™. Gracing the cover of this month’s issue, is pharmaceutical company, Sintetica who deliver injectable anaesthetics and analgesics to patients worldwide, through innovative science and excellence in development, production and marketing. Taking time out of his busy schedule to tell us more about the company is the firm’s Corporate CEO, Augusto Mitidieri. Elsewhere in this edition, ehotel® is an innovative hotel booking platform designed to making booking your dream stay simple and stress-free. We profile the firm to find out more the opportunities they provide to users to find the best hotel room at the lowest price from a pool of over seven million hotels based around the globe. Lastly, Brom y Asociados works to identify all the risks and needs of each of its client, offering services and security solutions that prevent crime. Alejandro Brom Neyra gives us an overview of the successful firm. Here at Worldwide Business Review, we truly hope you enjoy reading this edition and look forward to hearing from you. Jessica Daykin, Editor Phone: +44 (0) 203 725 6842 Email: firstname.lastname@example.org AI Global Media, Ltd. (AI) takes reasonable measures to ensure the quality of the information on this web site. However, AI will not assume any legal liability or responsibility for the accuracy, correctness or completeness of any information that is available through this web site. If errors are brought to our attention, we will try to correct them. The information available through the website and our partner publications is for your general information and use and is not intended to address any particular finance or investment requirements. In particular, the information does not constitute any form of advice or recommendation by us or any of our partner publications and is not intended to be relied upon by users in making or refraining from making any investment or financial decisions. Appropriate independent advice should be obtained before making any such decision. Any arrangement made between you and any third party named in the site is at your sole risk and responsibility.
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, 4. News 6.
The Man at the Centre
10. An Organisation Born with a Goal 11. Alere Healthcare (Pty) Ltd 12. Dazzling Success 14. Ametis Teknoloji: New Era in Big Data Archiving 16. One Safe Place for All Your Data 17. Made to Fit 18. Protecting the People 20. 3Dimensional Excellence 21. Investment Advice and Support 22. Swiss Luxury Media 23. An Original Concept 24. Offering a Professional and Personal Service from the perspective that matters... Yours! 26. Success is Carved in Stone for Runestone Capital 27. Plan for the Road Ahead 28. Everything starts with a Purpose 32. ehotel®: Brilliance in Online Hotel Booking 33. Core Homes & Gates: Putting Safety First 34. Squire Patton Boggs: Greatness on a Global Scale 35. Consistent Success 36. The Best in the Business 40. Providing Care When Care is Needed 41. Winners’ Directory
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On the 12th January, the world’s leading cloud software company powering social good, Blackbaud, Inc. announced today that Catherine Cook LaCour has been named Chief Marketing Officer (CMO), overseeing global marketing and the Blackbaud Institute for Philanthropic Impact™. LaCour takes the reins as CMO for the social good software leader with a career track record of breakthrough results in the public, private and social sectors. Prior to joining Blackbaud in 2010, she served as vice president of marketing & product management at Regent Education and vice president of marketing and business development for Infotech Strategies. She also served in Africa for the International Telecommunications Union, an arm of the United Nations.
Blackbaud Names Catherine Cook LaCour as Chief Marketing Officer High-impact marketing executive to lead social good software leader into next era of growth. 4 WORLDWIDE BUSINESS REVIEW / Q1 2018
During her tenure at Blackbaud, LaCour has served in multiple marketing leadership roles. Over the last three years as senior vice president, she re-engineered Blackbaud’s corporate marketing function from the ground up and led the company to re-imagine its brand to better align with its purpose-driven mission and values. Under her leadership, Blackbaud has been honoured with more than fifty noteworthy accolades and named to Fortune’s prestigious 56 “Companies Changing the World” list in 2017. She also launched the Blackbaud Institute for Philanthropic Impact to advance research and collaboration that accelerates social impact around the world. “As we embrace our commitment to help every organization in the social good community achieve digital transformation, there is no more qualified leader than Catherine LaCour to lead our global marketing strategy,” said Mike Gianoni, president and CEO of Blackbaud. “Her track record of building high-impact marketing teams coupled with her passion for creating remarkable customer experiences will play a critical role in our next season of innovation and growth.”
, LaCour is co-chair of Blackbaud’s women’s executive networking community and is actively involved as part of Fortune’s Most Powerful Women network. She regularly convenes leaders across sectors—in conjunction with platforms like the World Economic Forum and UN Week—to drive partnerships that strengthen the social economy. She currently serves on the Board of Directors of the Women’s Refugee Commission, a non-profit advocating for laws, policies and programs to improve the lives and protect the rights of refuge women and children. She also serves on the College of Charleston Graduate School’s Advisory Board. LaCour is a distinguished fellow with the Liberty Fellowship (a part of The Aspen Institute Global Leadership Network), a worldwide community of leaders from business, government and the non-profit sectors who share a commitment to enlightened leadership and to using their creativity, energy and resources to tackle the foremost societal challenges of our times. She was recently invited by Secretary Bobby Hitt to serve on South Carolina Department of Commerce’s Council for Innovation Initiatives. LaCour is a sought-after expert on marketing and social impact, who regularly speaks at events like TEDx, the Social Innovation Summit, and more. She has a Master of Business Administration from American Graduate School of International Management (Thunderbird) and a Bachelor of Science in Business from the College of Charleston. “For Blackbaud, excellence in marketing is about a relentless pursuit of new ways to delight customers, to connect organizations and people, and to inspire innovation in ways that drives unprecedented impact,” said LaCour. “As a shared value company, we’re more bullish than ever about flexing this muscle for the good of the entire social economy.”
McAfee Acquires the Worldwide Leader in the CASB Market Segment Recently, McAfee announced the completion of its previously announced acquisition of Skyhigh Networks. With the close of this deal, Skyhigh Networks becomes part of the McAfee Cloud Security Business Unit. Skyhigh is an ideal complement to McAfee’s strategy – one focused on building and optimizing mission-critical cybersecurity environments for the future. Skyhigh Networks pioneered the cloud access security broker (CASB) market segment that analysts describe as one of the fastest growing areas of information security investments of the last five years. With this technology, McAfee can now offer a cloud portfolio that addresses the three primary challenges of managing multi-cloud environments—visibility into networks, workloads and data, advanced threat protection and pervasive data protection. “Today’s announcement marks a new milestone for the future of our company,” said Chris Young, chief executive officer, McAfee. “With two industry leaders coming together under one company, we will make cybersecurity an enabler to the transformative power of our digital age. We are focused on securing customers from their devices to the cloud, giving customers access to market-leading capabilities in the architectural control points that matter most.” According to McAfee’s 2017 cloud adoption and security report, Building Trust in a Cloudy Sky, 93% of organizations use some form of cloud services. McAfee cloud security solutions provide visibility, advanced threat protection, and data protection controls across all clouds to secure network traffic, workloads, and data. The multi-cloud security management of Skyhigh Security Cloud (Skyhigh), McA-
tors can take immediate and automated remediative action. McAfee CWS monitors cloud workload configuration profiles, prevents advanced threats with machine learning, and applies application whitelisting to automatically enforce workload compliance policies. In parallel, McAfee vNSP provides the opportunity to visualize threat sources within log flows, and uses sandboxing, dynamic behavioural analysis, and machine learning to stop threats from traversing the network. Skyhigh detects unusual behaviour indicative of an insider threat, compromised account, or privileged user threat.
fee Cloud Workload Security (McAfee CWS) and McAfee Virtual Network Security Platform (McAfee vNSP) allows administrators to identify and secure critical cloud resources. Security professionals know the importance of the cloud, but need a way to ensure their networks, workloads and data are all protected. McAfee solutions help in the following ways: • Visibility into the Cloud: McAfee cloud security solutions help organizations identify where their critical resources reside in the cloud. Skyhigh identifies sensitive information using keywords, data patterns, fingerprints, metadata, and file types – and analyses behaviour across all cloud services, users, and devices. McAfee CWS allows administrators to apply security controls across multiple cloud infrastructure environments, to discover and monitor potentially thousands of cloud workloads and virtual networks. Additionally, with McAfee vNSP, administrators can inspect and analyse all traffic to, from, and within cloud environments. •
Threat Prevention: Threat prevention measures are implemented to layer protection across networks, workloads, and files, so that administra-
Data Protection: Skyhigh helps identify and control access to sensitive information already in, moving to, or originating in the cloud. Administrators can consistently enforce sharing permissions within applications, manage access controls across multiple environments, restrict the ability to download sensitive data to unmanaged devices – controlling the potential for oversharing information – and protect both structured and unstructured data with information rights management and encryption.
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The Man at the Centre Established 1921 in Switzerland, Sintetica is a pharmaceutical company delivering injectable anaesthetics and analgesics to patients worldwide, through innovative science and excellence in development, production and marketing. As winner of the awards, 2017 Excellence in HR - Managing Director Human Resource of the Year 2017, we interviewed the company’s Corporate CEO, Augusto Mitidieri to find out more. Sintetica today employs 230 people in Europe from 25 different countries in the world. The average age of a new starter is 41 years old. Their sites are in Switzerland, Germany, Austria, Italy and United Kingdom. Their headquarters are in Mendrisio, Switzerland, where among others, the innovation department accounts for 15% of total work force. The company’s Swiss manufacturing sites of Mendrisio and Couvet have a production capacity of 25 million ampoules (ongoing expansion to 60 million), five million infusion bags and over five million vials. Corporate CEO, Augusto Mitidieri reveals more about the company’s treatment options and the vital role that innovation plays in their work. “Sintetica is fully committed to innovate therapies and drugs in local anaesthesia, pain management and neuromodulation. We move forward with passion and competence, in the full respect of both people and the environment. All the firm’s efforts and resources are focused to become a leader in these fields, by developing novel medicine and better treatment options for
both physicians and patients worldwide.
awarded for excellence in human resources.
“To achieve this leadership, by innovation in the context of global growth, we consider both strategic partnering and business development to be the key factors. Sintetica has also built an agile and multicultural high-performing organisation, to support both the robust national growth and the rapid global expansion, so we have adopted two different business models accordingly.
“The key attributes for any award-winning leader are making the vision clear, defining the company’s high-level strategy and coordinating product execution from start to finish. In addition, a strong ethical reputation, distinctive people management and team building skills are also essential qualities for somebody in my position.
“In Switzerland, Germany, Austria, the UK and in Ireland – Sintetica’s specialised sales teams directly promote and market our products. Worldwide, the company’s global division delivers out top medicines, to our strategic international partners.” On achieving the 2017 Excellence in HR - Managing Director, Human Resource of the Year 2017 accolade, Augusto explains how this feels and shares with us the key attributes that define an award-winning leader, plus the key to his success. “Being ‘the man at the centre’, is the basic belief which inspires me as Corporate CEO of Sintetica. Therefore, you can imagine how happy and honoured I feel to be
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the market will develop and where this will go, is a key point for me. The effort to think big and beyond, in a small business organisation such as ours, gives me tremendous energy and motivation to be successful in both the short and long-term.
Augusto is eager to highlight how he keeps himself motivated and more about his job role, including the main challenges he encounters.
“As Sintetica’s Corporate CEO, I have full responsibility over all sites of the company. Vision creation, strategy definition and execution are my top tasks. I’m also in charge of defining the organisational structure, which must be coherent with the company’s business model. When innovation is one of your core values, the management style and organisation must change continuously, to anticipate novel issues in the pipeline. My current efforts are focused on the design and implementation of a dynamic open organisation, based on the qualities of meritocracy and responsibility, more than hierarchy that is based upon rigid, closed and internal structures.
“Thinking ahead is a key goal for me, so by focusing on the longterm mission of the company, I’m able to stay motivated to see the job through. My continuous focus on the company’s vision is what keeps me motivated and positive. The ability to see, at first, how
“I believe in a company culture that promotes creativity and informed risk taking. In this respect, it must also promote a good feeling for all employees that work here, who should always feel safe when they are in work. Making Sintetica a great
“The key to my success is the capacity to lead the company, with both foresight and deep attention to human resources, as well as strongly investing in the education and continuous training of all employees. Always targeting higher standards for corporate social responsibility and personnel development are also important.”
g The Man at the Centre
place to work is my firm belief, something that is very much a part of the company DNA. I consider our people to be the company’s core resource. That is why I can trust those who work in my organisation to open to change and drive the innovation in management process in the long-term. “Driving the change is what I love to do, but at the same time, it is the hardest challenge to overcome to be a successful CEO. I do believe that my organisation must be proactive and not reactive; therefore, change is a continuous amelioration process, to be driven in the best way to stay successful in the long-term. As a firm, we cannot manage innovation, without innovating the management style and processes.” Augusto then provides a detailed picture of the role staff play in the success of Sintetica. “Sintetica’s main values represent the real and deep reason for our success. The culture of total respect and the focus of the individual are our fundamental heritage. The firm’s staff are the real stars of the business, in other words they are the biggest resource we can count on to grow and develop the company. That is why we believe in offering a great place to work, with a culture that promotes creativity, informed risk taking and a safe and good feeling in everyday work. At Sintetica, we take the obligation to meet the highest standards of business ethics and integrity seriously, so we make meeting those standards the responsibility of all Sintetica employees. “The firm’s corporate culture is neatly summed up by the concept of ‘a great place to work’, which has become our real brand. Sintetica’s commitment, thanks also to the creation of a new corporate division for sustainability and human resources, is to make this vision continuative, shared and participated in by all. As part of this, we help different
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cultures interact with the Swiss environment, to generate opportunities of growth. That is why, when hiring new employees, we look for ‘smart’ people who share Sintetica’s thirst for diversity, respect for traditions and our aim to be both a global and a leading company. “As part of Sintetica’s strategy to attract these staff to Sintetica, we are currently reorganising and enhancing the recruitment, selection and hiring process. This is due to the strong growth we are seeing, which means that we need new staff to support us through this. As a small company, we must always be excellent to attract or possibly discover the best talent in the market. Alongside Sintetica’s recruitment drive, seriously must also recognise, develop and encourage the staff we have. To achieve the overall goal, we are also implementing our employer branding proposition, to make staff feel secure and supported in their role.” With regards to wider industry developments, Augusto explains any developments he foresees in this respect and how Sintetica can adapt around these. “Novel therapies and treatments increasingly require the redevelopment of existing drugs. We enhance drug formulation by assuring the fitting of Sintetica’s ‘Premix’ medicines to the current standard of care. Surgical procedures and increased cost pressure on the health system, are leading to a shift towards day surgery. Sintetica’s ‘One Day Surgery’ proposal, is to adapt the length and the conditions of anaesthesia to the novel surgical needs, allowing the patient to have the same day and safe demission. “We also consider that patients returning home after surgery is of the upmost importance, so that they can fully become a citizen again. This means that pain must be managed at the hospital as much as possible. ‘Dual Spinal’ is Sintetica’s development of an innovative pain killer drug to treat acute pain after surgery has
taken place at hospital, when inducing anaesthesia. ‘Enhance Intrathecal Therapy’ is our promise to improved care in the neuromodulation process. We develop novel drugs and make available life-changing medicines available to the largest number of patients and health care providers, world-wide.” Last but my no means least, Augusto as the Managing Director of Sintetica, reveals his hopes and plans for the future. “I plan to stay with Sintetica for the near future. We have built up the firm’s international network and have done most of the legwork, to register our products in over 100 different countries. Over the next five years, we should see these efforts bear fruit and our products launched in many of these countries. “Moreover, Sintetica’s board has already approved our 2021 strategy, which calls for growth driven by ‘commercial diffusion of innovation’. Thus, with the firm’s network of partners who share our ‘quality first’ value, we should be able to maintain and expand the current innovation driven value proposition significantly over the coming five years. Hopefully, both good news and strong returns will define the future, due to the tremendous efforts of my team.”
Company: Sintetica S.A. Name: Augusto Mitidieri Corporate CEO Email: email@example.com Web Address: www.sintetica.com Address: Via Penate 5, 6850 Mendrisio, Switzerland Telephone: +41 (0)91 640 42 50
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The Man at the Centre
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An Organisation Born with a Goal E. C. V & Asociados is an organization born with the goal and objective of integrating a multidisciplinary team of professionals, that will give a comprehensive service in the intellectual property area. We profile the firm and one of the founding partners, Enrique Cheang who features as our Partner of the Year within Venezuela. E. C. V & Asociados is comprised of a highly qualified team of Attorneys, Secretaries, legal and administrative assistants that guarantee the client experience and knowledge devoted to customers. Offering a variety of services, the firm works hard to offer the best service it can to an assortment of clients. Framed within the philosophy of Personalised attention, the team place an emphasis on speed and efficiency when handling their assignments. Aspects of the firm’s services include legal assistance on trademarks, registry analysis and protection of trademarks and patents in Venezuela. All of these services and solutions are offered on the back of a wealth of experience and knowledge, which staff and the legal team have gained from dealing with extensive cases. Additionally, other services that the firm offers are trademark and patents registry in Venezuela, along with those abroad, meaning the firm acts and its team act on a truly global scale. Clients can come to the firm expecting a quality service in
regard to filing assessments and replies, litigation and actions against piracy and a follow up of registries in force. Also, the firm monitor requests in proceeding status, document writing for User Licenses, and Royalties registry. Lastly, the final string to the company’s bow is that it is able to help clients with domain names registration, an important factor in the company’s success in Venezuela. Profiling the firm’s co-founder, Enrique Cheang, he is a lawyer who graduated from Santa Maria
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University, Caracas, in 1992. Boasting an impressive portfolio, Enrique has been exclusively dedicated to Industrial and Intellectual Property Practice for over 25 years, and is a postgraduate in Management of Organisational Development from Central University of Venezuela. Ultimately, along with widespread knowledge and a background in intellectual property, Enrique is well placed to be an excellent partner of the firm moving forwards, as E. C. V & Asociados
look to capitalise on their ongoing success and really establish themselves as a leader within the legal and trademark industry.
Company: E. C. V & Asociados Contact: firstname.lastname@example.org Contact Email: Enrique Cheang Address: Calle La Iglesia, Edificio Centro Solano Plaza I, Piso 4, Oficina 4-A Urbanización, Sabana Grande, Caracas, 1050 Venezuela, Bolivia Phone: 0058 212 761 7674 Website: www.ecv.com.ve/eng/
Good Corporate Citizen Alere is a world leader in rapid diagnostics at the point of care, with a focus on cardio metabolic disease, infectious disease and toxicology. Recently, we profiled the firm to find out more about the company and the support they provide. As a world leader in rapid diagnostics at the point of care, Alere places a focus on cardio metabolic disease, infectious disease and toxicology. In 2015, they delivered more than one bullions tests to healthcare professionals and patients around the world. Alongside this, Alere also delivers reliable and actionable information through innovative rapid diagnostic tests, resulting in better clinical and economical healthcare outcomes globally. As a whole, Alere views corporate citizenship and social responsibility as fundamental to their role as a member of the global community. They believe that they can create a positive change by supporting the communities in which they operate and invest in broader healthcare issues. One of the ways the organisation are striving to achieve these goals is through their initiatives that are concerning healthcare such as malaria eradication, HIV testing and treatment and community engagement. Malaria Eradication There are approximately 3.2 billion people at risk from malaria, with children under five years at the highest risk. As for how Alere will address this global burden, the organisation are partnering with Malaria No More, a global non-profit with the mission to mobilise global resources required to achieve malaria eradication by 2040.
Through Malaria No More, Alere have donated two million malaria tests to health clinics in Africa in order to screen children who may have a malaria infection. To treat malaria appropriately, it requires accurate testing and diagnosis. This, in turn, can stop the spread of the disease and save a life. In November 2014, Alere’s efforts were recognised when they received the Corporate Citizenship Award for their diagnostic leadership in the fight against malaria. In their continued effort to helps this cause, Alere have developed new, highly sensitive tests to detect parasite infection in people who are infected, but asymptomatic. These tests will be critical for elimination, as they will need to find and treat people who have no fever and no visible symptoms. HIV Continuum of Care At the end of 2015, there were approximately 36.7 million people living with HIV and approximately 54% of those living with HIV did not know they status, according to the World Health Organisation (WHO). Alere are partnering with the Desmond Tutu HIV Foundation, Population Services International (PSI) and the Organisation of African First Ladies Against HIV/ AIDS (OAFLA) to donate and distribute their HIV tests to the most affected regions throughout Africa and Asia, and provide individuals
with the resources for timely health management options, in order to help improve access to HIV testing and treatment.
expertise to help promote access, quality, and efficiency of health services for people in greatest need.
In 2014, Alere announced their donation of Alere SD HIV/Syphilis Duo rapid tests to countries in Africa, supporting support OAFLA’s efforts to reduce mother-to-child transmission of HIV/AIDS and syphilis, helping pregnant women and adolescent girls know their HIV status and reduce child mortality in the continent. A year late in September 2015, the organisation doubled their commitment to reach an additional 500,000 pregnant women, infants, adolescents and other at-risk populations with screening and prevention services.
Community Engagement Alere Serves is the organisations company-wide employee volunteer program, which provides opportunities for associates around the world to make a difference in their local communities. They believe it is important to give back to the communities in which they operate within – as it is all part of being a good corporate citizen.
In the summer of 2015, Alere provided a grant to the Desmond Tutu HIV Foundation to support is Tutu Teen Truck Project, a selfsufficient mobile healthcare unit that will be used to provide counselling and healthcare services to youth in Cape Town’s underserved communities. According to the Desmond Tutu HIV Foundation’s research, adolescents are more likely to access mobile healthcare services than traditional facilities. Alere Fellows Alere Fellows is an international program that places two Alere employees in assignments around critical, healthcare challenges. During the assignments, Fellows use their clinical and business
Alere Serves allows employee volunteers to create lasting, meaningful impact with non-profit organisations. They work in teams across the globe, supporting food donation banks, rebuilding damaged animal shelters, serving meals at community kitchens, organising projects for special needs camps, even harvesting crops at sustainable farms. Looking ahead, Alere hopes to continue their journey of being a world leader in rapid diagnostics at the point of care, providing healthcare to support to those who need it most.
Contact: Ereshnee Naidoo Company: Alere Healthcare (Pty) Ltd, 13 Belgrade Ave, Aeroport, Spartan Ext.2, Kempton Park, 1619, South Africa Telephone: 27 11 392 1412
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Dazzling Success Broadway Dental Care is the definitive oral health care practice, providing its wide range of clients with competent and compassionate dental services in the Crawley region to address their dental concerns. We profile the firm to find out more and explore how it came to be awarded Best Oral Healthcare Practice 2017 – Crawley in our coveted UK Enterprise Awards. Drawing on the vast experience of its professional and dedicated staff, Broadway Dental Care offers a myriad of services including tooth extractions, root canal treatments, and most cosmetic dentistry procedures. Even if clients simply need a dentist in Crawley for the more rudimentary dental services, the centre’s hygienists are ready to clean, scale and polish teeth upon request. To ensure flexibility for clients, Broadway Dental Care can take appointments on Saturdays and during the evenings for patients in dire need of an emergency dentist in Crawley to attend to more urgent conditions. The team believe that a good dental practice is one that is there when clients need it the most, and as such they aim to offer the very highest standards of service at affordable prices with flexible hours to fit around their clients’ busy lives. Specialising in calming anxious patients, with friendly staff offering support throughout the treatment process for those who experience anxiety regarding their visit, the firm also offers a wide range of additional services to ensure that every client receives the treatment they need. These include the All-on-4 treatment, a concept that was
developed to provide edentulous (lacking teeth) patients with an efficient and effective restoration using only four implants to support an immediately loaded full-arch prosthesis. Fillings are also provided, with some the most innovative treatments available, including amalgam and composite fillings. Most people have fillings of one sort or another but today, because people are more conscious of their smile, they can now choose a natural looking alternative – the composite or tooth-coloured filling. A composite resin is a tooth-coloured plastic mixture filled with glass (silicon dioxide) first introduced in the 1960s. Originally only used for front teeth because of their softer nature, modern improvements to their composition make them generically suitable today. Composite fillings are more difficult to place than silver fillings so may take your dentist 15-20 minutes longer to complete and because they are considered to be a cosmetic treatment, they are not available on the NHS and must be paid for. The main advantage of composite fillings is their aesthetic appeal. The main disadvantage is their life expectancy. White fillings have always been considered less long lasting than silver amalgam fillings but there are now new
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materials available with properties comparable to silver amalgam, and these are proving to be very successful. The life expectancy of a composite filling can depend on the depth of cavity and its position in the mouth; as such, Broadway Dental Care’s dedicated dentists are best positioned to advise customers on where to place their new filling. As well as taking care of their dental health and making their teeth look and feel amazing, Broadway Dental Care can also help freshen up their clients’ appearance with a range of rejuvenating facial treatments. These simple procedures can offer a big boost to the clients’ confidence by reducing facial lines and sorting out other agerelated imperfections. Wrinkles are a natural, if unwelcome, part of the ageing
process, but there are a number of factors that can accelerate their development such as sun damage, stress, diet, significant weight loss and genetics. These wrinkles can be ‘static’, caused by the gradual loss of collagen, elastin and hyaluronic acid, or ‘dynamic’ which stem from repeated muscle movements. If clients are unwilling to let age take its toll on their skin then the firm’s fully qualified, registered practitioners deliver transformative treatments that will smooth the way to a more youthful visage. Overall, Broadway Dental Care is a one-stop-shop for all the family’s dental needs, and moving forward the firm will be continuing to offer clients the very latest innovations in dental care to ensure that they continue to receive the treatment they need.
g Dazzling Success
Teeth Straightening We offer an array of orthodontic options to help tidy up your teeth, ensure a neater ‘bite’ and improve your oral health. Our straightening solutions are much more subtle than traditional methods and are either discreetly fixed in place or come as conveniently removable aligners.
We offer an array of orthodontic options to help tidy up your teeth, ensure a neater ‘bite’ and improve your oral health. Our straightening solutions are much more subtle than traditional methods and are either discreetly fixed in place or come as conveniently removable aligners.
We offer an array of orthodontic options to help tidy up your teeth, ensure a neater ‘bite’ and improve your oral health. Our straightening solutions are much more subtle than traditional methods and are either discreetly fixed in place or come as conveniently removable aligners.
We offer an array of orthodontic options to help tidy up your teeth, ensure a neater ‘bite’ and improve your oral health. Our straightening solutions are much more subtle than traditional methods and are either discreetly fixed in place or come as conveniently removable aligners.
Company: The Broadway Dental Care Contact: Dr. Amarjit Sohal Address: 40 The Broadway, Crawley, West Sussex, RH10 1HG, UK Phone: 01293 428 342 Email: email@example.com Website: https://thecrawleydentist.co.uk
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Ametis Teknoloji: New Era in Big Data Archiving With over 11 years’ IT distribution experience, Ametis Teknoloji’s industry knowledge is second to none. Centred around storage and server, its expertise extends to other areas including networking, cloud and virtualization. Oguzhan Bayburs tells us more about the company and the services that it offers. Ametis Teknoloji, with its effective end to end data management methodology, designs medium-and large-scale solutions for businesses from “A” to “Z” in terms of Information Motion Hardware Full Stack Systems offerings from different vendors, depending on the workflow of its clients’ projects. Additionally, the firm’s Professional Services team deliver a customized solution to manage the growing customer technical requirements. Ametis will work with the client to select the right solution for your e-business. Oguzhan outlines the firm’s overall mission, listing what steps the firm implements which will help it succeed. “Here at Ametis, our mission is assisting our business partners and customers in implementing and managing their backup or recovery and storage requirements to make them achieve differentiation. Plus, we aim to help our clients get to the top of the market quickly and help keep them there,
with scalable solutions through Ametis technical experience and providing the state-of-the-art products. These products include Spectra Logic, DDN, Active Storage, Avere Systems, Simply, E8 Storage, Datera, Versity, Qstar, HGST, Veem, Commvault, Vmware, Cisco, Object Matrix, Reduxio, Oracle, Microsoft.” Oguzhan discusses the approach to new clients, making sure that the client is in the business for the right reasons and has a real passion to succeed. He is keen to highlight how the constant ability to deliver excellent results is a sign that the firm is close to achieving its mission. “Firstly, we make sure the client is doing something that they are eternally passionate about. Passion is the reason people get out of bed in the morning. It will help them get through the bad times and achieve their dreams. We are also surrounding our company with people we trust, who are with us for the journey and can support us in achieving our dreams. So we never underestimate the importance of a strong team.
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“Ametis Teknoloji has also always been the compass for our clients in finding the right product for our rapidly changing environment and business needs. Our capability to deliver the right solution and excellent service offerings convinced our clients to listen Ametis Teknoloji team for our highly recommended solution offerings.” Setting the firm apart from its competitors, Oguzhan points out the high level of customer satisfaction that Ametis constantly achieves. The return business that the company receives is a key sign of how clients believe it is the best possible option for them, with Oguzhan pointing out that competitors cannot always match the standards that Ametis sets. “The Basis of Ametis has always been to achieve a high-level customer satisfaction. With the products & solutions we sell to the market and the technical services we provide on a standard 7x24 hour basis, we prioritize customer requirements beyond commercial worries. This fulfilment of expectation by the
customers we win will decide them to work with us along the way so many years. “On the other hand, our focus and presence in high thoughtout storage solutions is a key factor. Again, our expertise in sizing, deploying and supporting Parallel File-Systems-based solutions are our asset. Ametis Teknoloji’s solution set is always in line with the benchmark requests from our clients. Our competitors always claim that they comply with the RFP specs and performance requirements, however they cannot meet the performance requested by the clients at the end. Our technical solutions require less servers, less IB ports, less power/cooling and less data centre footprint, all of which resulted in lower cost of ownership.” Overall, the future looks very exciting for Ametis if it continues on its current strategy, producing the same fantastic results. Oguzhan describes how the company intends to make the most of its success and grow the firm even further.
Ametis Teknoloji: New Era in Big Data Archiving
“To reflect the changing business and cultural climate of recent years, Ametis set common objectives that will bring to the organization the real achievements in the future. Also, by reflecting the organization’s basic character and personality, the people who work in Ametis have come to meeting point towards success and grow even further. “Subsequently, we set our corporate objectives to make a profit, resulting in us being able to acquire needed resources elsewhere. Plus, we want to continue to achieve ultimate customer satisfaction, and continue to maintain the respect of our well-renowned clients, as well as achieve continuous growth. Continuous growth will come about from continuous utilization of the new backup and storage technologies and dynamic penetration of new markets.” Lastly, Oguzhan signs off by telling us what feedback the company has received from customers following its win, and thanks Ametis’ clients and customers. “It certainly raised our company profile locally in Turkey. I could not believe the amount of people who came up to congratulate us. I am still receiving congratulations, thanks to partners and our valuable customers.”
Company: Ametis Teknoloji Contact: Oguzhan Bayburs Contact Email: firstname.lastname@example.org Phone: +90 532 216 2596 Website: www.ametis.com.tr
WORLDWIDE BUSINESS REVIEW / Q1 2018 15
One Safe Place for All Your Data Established in 2008, DSwiss AG is a worldwide leading provider of highly secure digital services. Taking time to profile the firm, is CEO, Tobias Christen who reveals more about the companyâ&#x20AC;&#x2122;s remarkable success. Founded in 2008 with headquarters in Zurich, DSwiss AG is a worldwide leading provider of highly secure digital services. Our flagship service is the awardwinning digital safe solution SecureSafe. Globally, more than one million customers use this solution to safely store their files and passwords for the long-term. A digital vault, such as SecureSafe, is the safest, simplest way for anyone to safe-keep their important passwords and files. Through one-step document scanning, the user easily uploads files, such as a passport copy to their vault. Intuitive search functionality enables them to find the document they need at any given time. Moreover, the unique feature of data inheritance enables them to set up planned inheritance for their digital assets. Thanks to the built-in password manager, users log in to their vault on a daily basis to keep track of their ever-growing list of passwords and PINs. Financial Institutions Offer Our Digital Vaults DSwissâ&#x20AC;&#x2122; client portfolio counts numerous banks, insurance companies and security service providers including UBS, UniCredit or Zurich Kantonalbank. Banks, such as UBS, have
integrated a tailor-made, white-label version of our digital vault directly into their existing e-banking solution. With this solution, they offer their own clients a uniquely safe place to store personal data such as financial or legal documents. Furthermore, clients receive files such as bank statements directly in their personal vaults. For the bank, this means a costefficient, modern way of delivering important information directly to the client. The digital vault also allows financial organizations or their clients to open shared folders and to specify with whom they want to share certain vital documents. For instance, when clients are in the process of obtaining a loan or getting investment advice. Furthermore, the bank can make forms available to clients, which allow them to move forward with wealth management related tasks, such as initiating transactions. This significantly increases the options the client is presented with when it comes to interacting with his bank online. Our bank clients describe us as an uncomplicated, flexible collaboration partner and appreciate that we significantly reduce their time-to-market for a new digital solution. Moreover, we are valued for our long-lasting devotion to digital security and
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privacy-protection, which makes us a trustworthy partner for any type of company handling sensitive data. What Makes Us Special? DSwiss aims to stand out by offering three core advantages: our solutions are secure, simple and Swiss. We guarantee high-end security through state of the art crypto architecture, triple redundant data storage and strong user authentication â&#x20AC;&#x201C; offering a level of security comparable to a Swiss bank. Due to our zero-knowledge system architecture, we warrant customers that only they can access their data. Furthermore, all customer data is stored on servers in Switzerland, which we own and manage. To ensure that the data is protected from force majeure, our disaster recovery server is situated deep
in the Swiss mountains in a former military bunker. However, the security is only half the tale; Simplicity is key to making any digital solution a success. Hence, we work very hard to provide our customers with a service that they love to use. Being selected in the run-up for this award, recognises our hard work. As such, we are very grateful for the positive hype it brings around our service. It lets us know that the solutions we offer convince the outside world of their merits. Learn more about us here: www.dswiss.com
Contact Email: email@example.com Company: DSwiss AG, Badenerstrasse 329, Zurich, CH-8003, Switzerland Telephone: 0041 44 515 11 11
Made to Fit Berence is a clothing brand for men, and the company has been making ready-to-wear and tailor-made items for over a decade. We profile the company and its founder, Tarik Adam as we look to explore the secrets behind its success. Throughout its many years in business, the company has built a legacy and know-how that allows the firm to offer the best fabrics, the best confection and the best possible service it can to clients.
order to satisfy the needs of the clients that Berence deals with. Throughout its stores all over the world, the company offers a collection of more than 1,000 fabrics, which are aimed at perfectly matching other peopleâ&#x20AC;&#x2122;s styles.
Offering a variety of clothing brands to choose from, Berence offers a wide selection of high-end, low-end and readyto-wear clothing. The clothing brands deliver a completely fully conceptualised look which fits in perfectly in the Quai des Bergues in Geneva.
Attention to detail is integral especially as the clients and suppliers both require and deliver precise specifications from its suppliers, and the team at Berence attach particular importance to traditional and artisanal manufacturing, in order to offer the best bespoke shirt in Geneva. Clients can personalise their shirts in many ways, including adding initials to the shirts.
The brand has bought back some wonderful items of clothing as it looks to reinvigorate the past, including revisiting the Polo, the coloured chino, the shirt buttondown, as well as accessories such as ties, cufflinks and a launderette. Regarding its tailored clothes, Berence creates bespoke shirts and suits which are made one by one with the idea of creating unique items of clothing which are impeccably and perfectly fitted to the client. The tailors take a lot of measures, including sleeves length, collar, chest and waist measurements in order to ensure that the clothes best fit the individual. Essentially, it is the team at the companyâ&#x20AC;&#x2122;s experience and background which allows tit to create and calculate the ideal ratio between fitted cut in
Touching on its legacy, the company has developed a sterling reputation throughout Geneva, and is a pioneer in the manufacturing and marketing of semi-tailored garment shirts, as alluded to earlier. Berence has maintained what made the success of the 1850 Traditional Shirts by adding a touch more in line with the needs of the market; In particular, it was decided to broaden and modernize the range of products offered by the 1850 Traditional Shirts by introducing custom shirt designs from 89CHF, a first in French-speaking Switzerland, as well as shirts made with fabrics. of the Thomas Mason house allowing the proposal of resolutely luxurious products. In
order to complete this update, the 1850 Traditional Shirt is simply renamed Berence Bespoke. Finally, it is this attention to detail and expert knowledge retained by the staff at Berence that all contribute to the company being one of the most successful clothing firms within the Geneva area.
Contact: Tarik Adam Contact Email: firstname.lastname@example.org Address: 29 Quai des Bergues, Geneva, CH-201, Switzerland Phone: 41 79 509 49 93 Website: www.berence.ch
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Protecting the People Brom y Asociados works to identify all the risks and needs of each of its client, offering services and security solutions that prevent crime. Alejandro Brom Neyra gives us an overview of the successful firm. Established in 1993, Brom y Asociados offers high quality and effective services for the protection of property, assets, executives, families and intellectual property, adding value to its clients by preventing crimes such as theft, assault, fraud, kidnapping, and extortion. Additionally, the company generates models and manuals of corporate and family security so that in the event of crimes and serious incidents, the recovery of victims and productive operations will be recovered in the shortest possible time and impact (BCP). Typically, the firm works with clients in worldwide corporate segments including; Banking, finance and insurance, worldwide and Mexican governments, plus the film and music industry, notably producers, directors, actors, actresses and singers, as well as many more. Differentiating itself from its competitors, the firm possesses extensive and cultural values which are ingrained into the company culture, and these help to give the firm a competitive advantage. Alejandro explains how these values have helped the company to become the
Most Trusted Security Services in Mexico in the 2017 Global Excellence Awards. “Receiving the distinction in the Global Excellence Awards as the Most Trusted Security Services within México, represents the recognition that we at Brum y Asociados know we provide high efficiency and quality security services in Mexico. Also, it is a hallmark of our company that recognizes the trust that our clients have given us and the results we have obtained with them. “As a corporate hallmark, our competitive advantages are focused on introducing our clients to technology, processes, procedures, reliable personnel, specific protection services and quality and efficiency evaluation of all the services we provide in Mexico.” With regard to the security industry at the moment, there are many challenges within Mexico which Brom y Asociados will face, and Alejandro tells us the main problems that the team will work hard to overcome. “The main challenges in Mexico concerning corporate security are the mitigation and prevention of internal fraud, assault and robbery,
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including crimes with information technology. Regarding personal and executive security, as well as safety, the main challenges are the protection and prevention against kidnapping and extortion. “Unfortunately, the low opportunity for education and employment in Mexico combined with the high rate of corruption and impunity make these crimes, which can easily reach fatal consequences, the main challenge of professional security companies. The companies aim to provide their clients with accurate and timely advice, means of protection and prevention. When these crimes occur, we provide the business continuity plans necessary to maintain productive operations and recover damages and victims with the least amount of damage, and in the shortest possible time.” Furthermore, Brom y Asociados performs periodical crime analysis and studies in each region of the country to determine the best preventive and reactive measures against all possible risks that all its clients and their own company´s operations can face. Subsequently, the company became a leader in the definition of structures, processes, techniques and strategies for corporate and family security.
Moving towards the future, Brom y Asociados will continue to improve its services within the security industry and carry on implementing stringent strategies which will help safeguard the firm’s clients. Featuring as the Most Trusted Security Services within Mexico, Alejandro and the team will look to use this reputation to cement its position as a leader within the industry. “Being always in the vanguard in matters of private corporate, executive, personal and family security, Brom y Asociados will soon launch to the market computer programs and mobile apps that currently have only been used with corporate clients. This will help provide clients with useful and preventive tools against crime for the individual and family market allowing this new segment in our company to obtain: safety culture, 24/7 support in cases of emergency, factors and risk management guidelines and evaluation of safety quality indexes for families, small and medium enterprises.” Ultimately, within the global corporate landscape Brom y Asociados has integrated certifications of international level to strengthen the international market in Mexico. The reason for
g Protecting the People
this is, is that in the not too distant future, it can start operations in other countries, maintaining and reinforcing its corporate culture allowing it to have a positive and reliable impact in the societies and territories where staff provide security services.
Company: Brom y Asociados Contact: Alejandro Brom Neyra Contact Email: email@example.com Address: Lerdo de Tejada 106, Guadalupe Inn, Mexico City, , Mexico Phone: 0052 55 5374 1665 Website: www.bromyasociados.com.mx
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3Dimensional Excellence WeDrawFast is an architectural design firm producing virtual and physical 3D architectural models. We profile the firm as we look to find out more about the company and the services it offers. WeDrawFirst produce virtual and physical 3D architectural models for 3D building and house design. Through 3D rendering of property elevations, the firm produces computer generated architectural visualisations. Additionally, WeDrawFast are able to bring clients’ images to life in 3D walkthrough and flythrough animations, and from these designs, the team can produce building models to scale. Offering a variety of services, the products can be used for both marketing purposes and planning support. Being an adaptable company, the firm deals with an assortment of clients, ranging from property developers to architectural firms and marketing agencies. Importantly, there are many members of staff who pride themselves in being able to provide creative advice for 3D CAD Models for projects at every step of the development process, which is vital as if the staff enjoy the work that they are doing then the client is more likely to as well. Within all areas of the business, the company are quality driven, fast and extremely competitive, and will never consider a job complete unless the client has expressed complete satisfaction with the results.
Regarding its CGI offerings, WeDrawFast use CGI to create computer generated designs. A computer generated architectural rendering enables clients to show their customers a pin-point accurate and photo-realistic 3D image of your property development before it is even built. Moreover, using CGI, the company and its clients can blend an image into existing photographs to give a scaled representation of how a development will look as a photomontage for submission to planning boards. Most of the work
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done at WeDrawFast is centred around enabling the client to do the best business they can. Ultimately, it is the company’s adaptability and versatility which are the key aspects of the firm’s success. Client’s work with the business expecting the best service with regard to 3D imaging and modelling, and they are not let down. Focusing on virtual and physical 3D architectural models, clients walk away from the successful project knowing that they have just worked with a company who has been recognised in the 2017 Global Excellence Awards for Excellence
in Architectural Visualisation. Other services that WeDrawFast offer include scale models, site plans and floor plans and animations.
Contact: Brandon Bezuidenhout Contact Email: firstname.lastname@example.org Address: Unit 3 Cedar Court, 1 Royal Oak Yard, London, SE1 3GA, UK Phone: 0330 353 0181 Website: www.wedrawfast.com
Investment Advice and Support Fintech company Investapedia is an independent and competent financial services company in Switzerland. Francesco Miotti gives us an overview of the company which has been recognised in the 2017 Swiss Business Excellence Awards, and talks to us about the company’s new and exciting app, myChoice. Investapedia offers its customers comprehensive advice and support. In addition to financial coaching with a comprehensive range of products, the firm has launched the “myChoice” app, a novel financial service. Francesco shares his experience of the business world, particularly in relation to money. “Money. It is a constant companion upon which our whole life is built. Our finances influence where we live, how we live and when we retire. Yet, for many of us, financial matters are complex, confusing and completely overwhelming. “Which is why we at Investapedia are proud to introduce the myChoice app. With myChoice, everything you need give to organize, manage and plan your complete financial life is available at your fingertips.” Francesco talks us through the exciting app, telling us more about the powerful tools that the app provides, and why it can be so beneficial to clients looking to deal with their financial matters in a simple manner. “MyChoice is a truly one-stop solution that offers a whole suite of powerful tools including; a Digital
Financial Folder, which enables clients to easily store and retrieve all of their financial records, wherever and whenever they need them. Alongside this, there is a real-time optimisation feature which allows clients to digitally compare all of their contracts with the Swiss Financial Market in order to quickly see if there are any better offers available.” “As well as other functions, there is also a Contract Expiration Management function which reminds the client when a contract is about to expire so they can choose whether to renew or shop for a better deal. Another superb feature of the app is it gives clients access to Investapedia’s extensive knowledge resources, including countless YouTube videos that educate users on diverse aspects of managing finances while providing in-depth advice on achieving financial goals.” All these exciting features have contributed to the success of both the company and the app. Fernando is keen to add one more point about the app which will surely entice more clients to use the app on a daily basis. “Last but not least, there is the idea of tax services. In addition to all of the aforementioned benefits, users who sign up for a one-year
subscription to the app are also eligible to have their taxes filed by a professional tax expert.” On top of all these aspects, Francesco believes that clients and users will be attracted the app as it also saves them a lot of time. Lots of clients prefer to focus on their own dealings within the business, rather than deal with the financial side of things, and this is fundamental to the pull of the company. “Ultimately, MyChoice by Investapedia empowers clients
with all of these resources so you have more time for the things that are important to you, more knowledge to make better decisions and more money to realize your goals and dreams.”
Company: Investapedia AG Contact: Francesco Miotti Contact Email: email@example.com Address: Churerstrasse 160a, Pfaffikon, 8808, Switzerland Phone: 0041 55 410 39 10 Website: www.investipedia.ch
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Swiss Luxury Media GMT Publishing Sarl was originally created in 2000, and acquired two other companies in 2012 and 2014, to reach its current size, but also invested in a digital CRM start-up last year. We spoke to Founder, Brice Lechevalier in order to find out more about the company’s ongoing success. GMT Publishing runs titles which are leaders on their own segments: GMT magazine is the Swiss reference for B2C watch magazine, WorldTempus.com is the leading European watch web site, and Skippers magazine is the leading yachting magazine in Switzerland and also the oldest one. Brice explains how the firm works well within a very competitive industry. “Significantly, the firm performs well in a very competitive environment in a fast-evolving period for media, improving its sales and audience on its two main markets, watches and yachting. the firm is also adapting its business model by introducing e-commerce into its media offer.” Brice tells us how it feels to have been selected as part of the 2017 Swiss Business Excellence Awards, before going on to explain what this means for the company, citing how it helps GMT Publishing stand out within the industry. “To receive this award is a great honour and a nice reward for the all the team, which makes us feel proud of the work we do for our readers. It means our magazines and websites stand out from the rest of the competition, and our quality content does appeal to a wider audience. We have been writing articles for (watch
collectors, watch enthusiasts, yachting community, sailors and boat owners), which motivates us to do even better.” As part of its success, GMT Publishing works well with clients, and provides the best possible services. Brice describes the firm’s client base to us and mentions what clients say about the products and services that the company offers. “Basically, our B2B client base is the watch industry for GMT and WorldTempus, the yachting industry for Skippers, but our B2C client base is composed of a much wider audience as they are our readers and subscribers (for instance WorldTempus is read by 180’000 individual visitors each month, generating over one million page views) “Crucial for us, both B2B and B2C clients say they like the quality of our content: not only texts but also the picture, the layout, the quality of the paper for the GMT & Skippers magazine, the services we provide around the main environment with dedicated newsletters and special issues.” Along with its clients, Brice talks about what role the staff play in the success of the company. Brice cannot speak highly enough of the employees, hinting that there would be no future for the company without its staff.
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“Central to our success, there is no future without a strong team and extremely motivated staff who understands the vision of the firm and the importance of their role in interacting with our clients and audience.” Signing off, Brice comments on the opportunities and challenges which lie ahead for GMT Publishing, and which avenues will possibly open up through the wider industry. Brice ultimately tells us what plans there are also for the titles, such as GMT Magazine and WorldTempus.com. Moving forward, the opportunities and challenges for the media right now depend on their ability to adapt to the digital world, to maintain the loyalty of their readers and their desirability in the marketing plans of the brands. the business model is evolving a lot and e-commerce is now an opportunity for niche media who are influencers with a strong audience.
Ultimately, GMT magazine and WorldTempus.com have just started creating unique pieces with famous luxury watch brands to give their readers unique selling propositions, Skippers magazine is now also the official distributor of a new high-tech dinghy in Switzerland. Our medias increase their role of influencers by selling high-end products to their readers which aren’t available somewhere else.
Contact: Brice Lechevalier Contact Email: firstname.lastname@example.org Address: 3, Rue de la Mairie, 1207 Geneva, Switzerland Phone: 41 22 718 33 33 Website: www.worldtempus.com / www. gmtmag.com / www.skippers.ch
An Original Concept TURJAVA Patent Agency was the first private patent agency founded in the former Soviet Union. We profile the firm and one of its members, Olga Treufeldt, as we look to find out more about the success of the company. Established on May 20, 1988, TURJAVA Patent Agency is a highly successful company, and fully deserving of its feature as Law Firm of the Year 2017. Having been an original concept when first set up within Estonia, it is now, more than 25 years later, one of the leading patent agencies in Estonia, further enforced by this award. Covering a variety of areas and offering an assortment of services, the company operates in all aspects of intellectual property rights for their clients. The team at TURJAVA handle patent cases in all technical fields, as well as trademark and design registrations. Plus, additional areas covered by the legal team include domain name registrations, licensing, litigation, representation at the Industrial Property Board of Appeal and courts, plus many more. Possessing both a local and global presence and reputation, the firm represent foreign and domestic clients in Estonia, before EPO and EUIPO, as well as those in different countries, which it is able to do through its colleagues around the world. Having started off as a partnership of three IP professionals, the agency today employs 15 people including seven practicing patent attorneys. This has shown how
the agency has grown in recent times and how there is potential for the company to further develop and expand in the near future. Holding a wealth of qualifications, the agency and patent attorneys are members of the Association of Estonian Patent Attorneys, the Estonian Chamber of Commerce and Industry, INTA, AIPPI, ECTA, LES, epi, FICPI and MARQUES. What helps the agency stand out amongst other similar companies within the industry and throughout Estonia is its versatility and adaptability. Employing a wide range of staff, the TURJAVAâ&#x20AC;&#x2122;s working languages include Estonian, English, Russian, German and Finnish. Olga Treufeldt is a partner, a member of the company council, Estonian and European Patent and Trademark attorney. She is active in all areas of intellectual property protection and usually takes lead in trademark litigation and infringement cases. Looking ahead, there looks to be exciting times for the agency, as Olga and the team look to take TURJAVA to the next level. Having already shown growth potential since it was first established, this original patent agency is looking to be able to further establish itself as one of the leading patent agencies in Estonia, and potentially further afield.
Contact: Olga Treufeldt Contact Email: email@example.com Address: Liivalaia 22, Tallinn, 10118, Estonia Tel.: 00372 6 403 109 Fax: 00372 6 403 105 E-mail: firstname.lastname@example.org Website: www.turvaja.ee
WORLDWIDE BUSINESS REVIEW / Q1 2018 23
Offering a Professional and Personal Service from the perspective that matters... Yours! Admiral Estates is a leading independent, family-run residential sales and lettings agency. We invited Geoff Bowen to give us an insight into the workings of the company, and describe what makes the team so successful, as it is featured as ‘Independent Estate Agency of the Year – Cambridge.’ Based across three different locations, including central Cambridge and Linton village, the agency serves South Cambs locations and through its national online service. The team possesses over 20 years of experience, using its effective and proven hands on approach, whilst delivering a finetuned service that its discerning clients prefer. Geoff outlines the main six services that staff are able to offer. “Throughout the company, the team offers a variety of services, including Lettings, Sales, Property Management and Renovation and development. Additionally, some staff members also work in the areas of Property Acquisition and Buy to Let services. The key to our success is in lettings and sales however, in which we specialise.
“Whether it be in lettings or in sales, the team builds long-term relationships, gaining trust and return business as well as a good reputation. The team and I are able to create a unique, highly professional relationship with every landlord, tenant, investor and buyer, in which we offer them a complete service, making a complete service which makes every process as smooth and stress-free as possible.
acknowledged, both online and by email within seconds. Best and final bids are subsequently negotiated with the seller and are based on value of offer, speed to completion and ability to pay. The system is totally transparent, fast and fair. Overall, it brings a high level of integrity into the sales process and takes away the unknowns and unnecessary stress associated with the old fashioned traditional sales process.”
“Regarding Property Sales, our sales systems work to deliver results in a fast fair and transparent manner. We developed our online offer registration system to encourage this, and all offers on house purchased are recorded online. They are visible to all other potential buyers, including the seller, who can instantly track progress online. Offers are quickly
Operating through lettings, the agency sources high quality tenants for its landlords by offering an unmatchable level of care as well as a fully protected service. Its sales areas obtain maximum value for client property using unique, hi-tech systems which guarantee a fast, fair and transparent turnaround, as well as constant communication, as Geoff comments on.
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“One reason that we have such a highly regarded service is down to our consistent and transparent communication process, where all of our key agents and staff are degree qualified, and ensure that every detail is handled with both knowledge and experience, as well as with the utmost care and attention. “Looking after the need of our tenants is the best way to look after our landlords. A happy tenant is likely to stay longer, looks after their property better and is happy to pay fair market rent. Prompt response and prompt action to resolve issues is the key factor.” Geoff goes on to further explain the agency’s overall mission, and what steps he and his team plan to take in order to reach their targets. He mentions how the Admiral Estates works to build upon its
Offering a Professional and Personal Service from the perspective that matters... Yours!
success with every new project it undertakes. “Here at Admiral Estates, our mission is to provide top levels of communication and customer service to discerning clients who both understand and require a quality service provider. We then work closely our client to match the service they need with our ability to provide it. “Additionally, we are able to set ourselves apart from other estate agencies in the surrounding areas. All key staff are degree qualified, ensuring high levels of customer service. We are regulated by the Ombudsman, and the National Association of Letting Agents (N.A.L.S), plus we are also members of Safe Agent and the Deposit Protection Scheme. Clients know this means that they can trust us to deliver first class service. Our advance systems work to create a faster, fairer and more transparent way of doing business and serving our valued clients.” Lastly, in his concluding comments, Geoff tells us about his award, and how the company reacted to winning it, as well as describing what industry awards such as this can do to help estate agencies and others thrive and prosper within the industry. “Ultimately, awards like this highlight innovation and the provision of great service to clients. Awards help customers to compare companies in the market, and provide independent information, upon which choices can be made.”
Contact: Geoff Bowen Contact Email: email@example.com Address: 147 Milton Road, Cambridge, CB4 1XE, UK Phone: 01223 891227 Website: www.admiralresidential.co.uk
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Success is Carved in Stone for Runestone Capital Runestone Capital is a global, top-performing, systematic volatility hedge fund managed in London. We invited Rune Madsen to provide us with a fascinating insight into the firm, which was awarded Most Trusted Asset Management Services in our prestigious 2017 Global Excellence Awards. Founded in 2014, Runestone Capital was originally established to identify unique investment opportunities with superior riskadjusted performance and is a systematic quantitative long/short, absolute return fund. Today, the strategy aims to deliver in excess of 20 percent net annualized returns over a cycle, regardless of market conditions. The fund is non-correlated to both equity market and volatility itself. The strategy has been back-tested since 2006 and the fund went live that same year, generating a 25 percent return since launch. The fund is part of the CBOE Eurekahedge Volatility Hedge Fund indices, which consists of 66 funds and where Runestone Capital is a top-performer. In the live period, the fund has outperformed its peer group of volatility funds, CTA’s, global hedge funds, the equity market, and the bond market. Rune outlines the fund’s strategy in more detail and explores how this helps it to achieve excellence for its valued investors. “Here at Runestone Capital, our proprietary active management models are designed for
institutional and qualified investors seeking alpha-driven returns. Our investment strategy aims to profit from capturing movements in volatility, primarily related to the Chicago Board Options Exchange Market Volatility Index (VIX) futures. It is a dedicated pure volatility strategy, i.e. it will take long or short positions in volatility, based on quantitative models and statistical probabilities. “The fund is not a tail-event fund and will hence take advantage of markets with both increasing and decreasing volatility. Additionally, our fund is denominated in USD and has a monthly investment cycle. The management team has over 30 years of investment experience (previously at Morgan Stanley and Credit Suisse) and have been trading volatility for clients and with their own money since 2009.” Drawing on his experience in the hedge fund space, Rune has a strong insight into the developments that are occurring currently and is eager to explore how they will affect his firm. “Within the wider financial market, on aggregate, hedge fund performance has not been
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outstanding, which is unfortunate for the industry as whole but capital growth for the industry continues to grow. For emerging funds including ours it is harder to grow as most assets flow to the larger funds. However, we believe the combination of our investment approach, combined with the fact we operate in a less crowded strategy space, places us in an attractive position, which will continue to generate attractive returns and asset flows. The fund has also managed to outperform our peer group of volatility funds, CTAs and global hedge funds since inception which helps. “To stay at the forefront of emerging developments in this constantly evolving space, at Runestone Capital we implement quantitative driven models and are constantly researching the existing framework, as well as analysing ways to improve our performance. Our focus is on short-term strategies that are adaptable to a wide range of scenarios, and hence these are optimally placed to perform well over the cycle. We are convinced that by employing a systematic approach we are removing ego and emotions from the process, which has shown improved risk/return characteristic over time.”
Looking to the future, Rune foresees exciting opportunities ahead for Runestone Capital as it seeks to build upon its current success and grow even further, as he is proud to conclude. “Overall, 2017 has been an exhilarating year for Runestone Capital, as our team has grown from two to five people in the last six months and our assets has grown 500 percent this year. This has occurred as more investors have started to realise the value in our offering. We aim to grown even further by four to six times next year based on investor interest and an ever-expanding pipeline. Our main goal is solid risk adjusted return and this will be our most important marketing tool. The process behind our strategy is always been tested and questioned and we aim to further improve it over the year ahead.”
Address: Runestone Capital, 239 Kensington High Street, W8 6SN, London, UK Telephone: +44 207 316 3084 Email: firstname.lastname@example.org Web Address: http://runestonecap. com/our-firm/
Plan for the Road Ahead International AutoSource (IAS) was founded to assist the Expat community with their vehicle needs. During those 20+ years, their expertise in the automotive industry has helped over 50,000 Expats and counting with their personal transportation needs. We profiled the company as we look to find out more about their success. Each year, IAS places thousands of Expats behind the wheel of their own vehicle. Established in 1995, IAS is the preferred global transportation provider. Whether relocating to the Americas, APAC or EMEA, IAS provides car leasing, financing, purchasing and all-inclusive rental solutions without an established credit history or driving record. Through IAS, customers save valuable time, money and resources, while the companies culture of service excellence helps ensure a more seamless transition. Expats are supported throughout the entire car buying experience with high-touch support from the vehicle selection process, finance application, to the completion of registration and delivery. Differentiating themselves from their competitors, the company believes they are the best possible option for clients by being honest, trustworthy, upfront and ensuring that they find the best fit for the customer. IAS states, “The relocation and global mobility industry is not an overnight business of customers you see once. We are building lifelong relationships
that require understanding and communication. This is a longterm commitment to being the number one choice for personal transportation in the Expatriate community. Our entire team believes in this culture, and we can assure you it is only going to get better.” Having been selected in the 2017 Global Excellence Awards as the Best for Expat Vehicle Leasing Solutions, IAS is honored to have even been considered for this award. IAS is extremely proud of their accomplishments and the awards they have received. “We can always find a way to improve our services and programs. Our clients and partners are the single most important thing to us, and we would not have this opportunity without them.” – James Krulder, Director of IAS. Operating in the fast-paced market, the company must employ specific techniques which enable them to stay ahead of upcoming developments within the industry. The team is constantly enhancing their programs by adding more products and services to benefit the client. If the client gets sent back home early, IAS’ Repatriation Protection Plan helps cover some of the
payments to help benefit the client during their unexpected move. Convenience for the client is important to IAS. The companies home delivery service helps save time during the client’s relocation process. Furthermore, the company also provides discounted insurance rates to assist the assignee and allow them to not only save money but also eliminate the hassle of going elsewhere to purchase insurance. IAS makes it a one-stop-shop for the advantage of the client. If a client prefers to speak their native language during the purchasing process, they have consultants that speak the clients native language to assist them and allow them to feel at ease and comfortable. The auto market typically gets a negative reputation. Purchasing a car is seen as an intimidating and stressful process to most individuals. At IAS, they care about every client and make sure their experience with them is a great one. They walk each client through the entire process from start to finish. Every step of the way from pricing to delivery, their team is there to eliminate the intimidation and stress of the process. Each client will have one single point of contact addressing all their concerns such as credit, driver’s license, and pricing.
Going forward, there is a bright future on the horizon for IAS. Capitalizing on their achievements, the company will continue to expand their services to help Expats worldwide with their transportation needs. IAS strives to always improve their services while constantly keeping the client’s needs and wants in mind. IAS believes it’s important to provide the most flexibility and value to their clients by offering a variety of choices; they truly stand alone as the most understanding and compassionate vehicle leasing solution to the global community.
Address: 175 Crossways Park West, Woodbury, NY 11797 Phone: +1 516-496-1816 Website: www.intlauto.com
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Everything starts with a Purpose Saatchi & Saatchi Greater China (SSGC) has been one of the pioneers in the Chinese advertising industry since 1988 and continues to be so. We profile the firm as we look to explore the secrets and attributes behind the ever growing success of the company. Creativity at its best Born in London as an advertising agency, SSGC now operates in six Chinese cities (Beijing, Shanghai, Guangzhou, Hangzhou, Hong Kong and Macau), and is home to more than 500 creative elites, serving over 50 domestic and international brands, notably Procter & Gamble, Porsche, Sands, HSBC, among a long list of globally renowned clients. Carrying an unshakeable spirit and unbeatable attitude that Nothing is Impossible, SSGC has gained a sterling reputation from dealing with clients, which has helped boost its standing within
the market with countless striking campaigns and works. Back in 1992, the company brought home China’s first Cannes Lion award, and over the years, many more would be added, and in the past five years the firm has won 10 Agency of the Year Awards. In this digital age, SSGC chose to confidently embrace the changeable advertising and marketing tendency and lead an industry revolution. The firm launched “Monsters Attack”, an unprecedented campaign that invited advertising professionals to wage an “attack” on negative elements holding back the advertising industry. Another inspirational campaign: “Bark
you up at 6:45” sought to change the industry’s heavy OT tradition, when a “barking dog” portrayed by a member of staff “chased” employees out of the office to avoid working extra hours. As a matter of fact, cutting down on energy benefits the Earth, and leaving early benefits staff; as happy and efficient staff produce better work, which eventually benefits the agency’s clients. When an American chewing gum brand wanted a share in China in 2012, SSGC took up the task and helped with its strong debut in the market. They supported the brand’s naming and branding, with a series of textbook-level mindblowing campaigns, so widely spread that the brand slogan became a phenomenon and made its way to Chinese popular cultural. Five years later, the brand, having started from scratch, became a best-selling brand, more than
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just well-known among billions of Chinese consumers. “Bring glamour back to advertising” – The CEO SSGC’s CEO, Michael Lee would probably credit the agency’s huge success to their restless dedication aiming to bring glamour back to advertising.
g Everything starts with a Purpose
Known as the industry’s “Rainmaker”, Michael has had a remarkable career, and many of his stories were already marked in China’s contemporary advertising history. He once led SSGC’s 130-person presentation team, which is an industry record, and helped the company separate themselves apart from their competitors in a fierce ten-way pitch for a premium integrated resort. Imagine seeing the unified elite troop doing the presentation, passionate and fearless, this is what people who truly believe in the power of creativity are like, and this is what it feels like to work with Michael. He is the kind of leader people enjoy working for: a philosophic advocator that seeks reform, a charismatic inspirer that attracts talent, and a wise innovator that thinks ahead. A key aspect of his leadership, Michael encourages work-life integration, and requires extreme devotion. However, it is not about all work and no play. Michael is an energetic person. He is the CEO of a prestigious agency, a loving
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husband and father, professional tennis player, favourite of fashion magazines. Michael once even created a clothing label to add to his portfolio. This is how he demands his peer colleagues to be, and therefore a highly decorated management team stands alongside him, with many of them possessing prestigious titles, including Talent Management Person of the Year, Account Person of the Year, PR Professional of the Year, 40 under 40, and Woman to Watch. Together, they built and maintained a reputation of SSGC as one of the industry’s hottest creative agencies, a desirable partner many clients are happy to do business with. The Unreasonable Power of Creativity that can Change the World Going through the agency’s ever growing merits, one can easily highlight how it stands out. SSGC believes in the power of creativity, and aims to be creative in its efforts to make the world a better place, but they stepped further to lead real change and took CSR into a new dimension. Here’s how they made it.
In the Cannes-winning “The Aged Care” campaign, China’s state-owned television station CCTV entrusted SSGC with a public service TV campaign. Three short films were crafted with messages everyone can relate to, appealing to people to care for the older generation. The campaign generated more than one million online views merely on its first day of airing, and busted with comments on social networks. Some of the audience even wrote letters to thank the agency, for reminding them of their longignored emotional connection. Among recent trophies, SSGC’s millennials’ brains won a Charity Competition with a heart-warming veteran tribute campaign “Immortal Monument”, that advocated people to take saluting photos at China’s once-battle-grounds CBD areas in major cities, as well as to donate and help the veterans in need. The campaign commemorated the heroes who fought the WWII that took place half century ago, that is, the creators themselves might be too young to experience, yet they managed to empathize. With their support, people throughout China were able to relive the memory. According to the project’s
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g Everything starts with a Purpose
webpage, more than 11 million RMB has been raised so far. It’s about filling the world with love Not many B2B agencies talk about love, SSGC does. Moreover, they practically prioritise it, no matter whether a person is a client, a customer or a member of staff. For an agency that has various company culture awards in its history, it is the culture and working environment which really stands out within the industry, emphasising staff engagement as a key factor in their success. Apart from the endless award list and their excellence in doing business, being selected as “Ones to Watch” naturally means they have more to shine.
In fact, SSGC’s human resource team is overseen by their VP for Operations personally, ensuring a fluid communication bridge between staff and leaders. Formerly mentioned CEO, Michael Lee, also endeavours to interact with every staff in person. Based in a premium location with enjoyable parks within walking distance, children and pet friendly offices, and a flexible working schedule, these tempting conditions at a first glance would already make elites crave joining SSGC. It does not stop there however, as they indulge staff with daily breakfast, weekly fruit palette, monthly parties and annual oversea outings. When it comes to advertising festivals events,
star creative staff would be sent to witness the company’s moments of glory. Throughout the company, the staff have access to learning courses tailored for their professional growth. There are sharing sessions, development programmes, workshops, and constant training going on inside SSGC’s offices. To this point, SSGC shows the demanding face for their staff, but they are generous enough to provide the nutrients. Just like Michael said, only when you provide what’s best for your staff will they give you back the same, this would form a virtuous cycle.
Ultimately, looking to survive and thrive, together the company and the staff will become better versions of themselves, together they bring and deliver best creative works and support their clients. Regarding enjoyment and a thriving atmosphere, Saatchi & Saatchi Greater China is the company to watch and look up to.
Contact: Kris Xiao Contact Email: email@example.com Address: 23F, Henderson 688, No. 688, West Nan Jing Road, Shanghai, 200041, China Phone: 008621 6193 1366 Website: www.saatchi.com.cn
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ehotel : Brilliance in Online Hotel Booking ®
ehotel® is an innovative hotel booking platform designed to making booking your dream stay simple and stress-free. We profile the firm to find out more and explore how it came to be named Hotel Booking Site of the Year 2017 – Germany in our renowned 2017 Global Excellence Awards. ehotel gives users the opportunity to find the best hotel room at the lowest price from a pool of over seven million hotels based around the globe. With its in-house developed meta-search technology, ehotel is able to offer its customers the best possible conditions. ehotel® draws its content from over 600 different reservation systems and databases and provides a PCIDSS certification during its real time booking process. Although the company has specialized in primarily providing full service for corporate customers, ehotel also caters to leisure travellers. With its flagship product, ehotel central billing- ecb, the company offers a unique billing solution for corporate customers and business travellers, which optimizes the accounting processes, as all hotel bills are issued in one single invoice. To complete its service offering, ehotel provides a detailed reporting tool for all company bookings. With ehotel, clients can also book and manage a conference or group event. This innovative system is what sets the firm apart from its
competitors, as the ehotel® meta-search technology can analyze and compare all offers in real-time. While other search engines delegate the booking to the respective providers, users of the ehotel® booking portal can complete their booking on the ehotel website. This direct-booking process can be easily integrated in every reservation system. ehotel also offers the system-wide integration of existing Traveller Profiles. This means that our corporate customers can profit from synchronized profiles across all relevant reservations systems. Whether over the ehotel site or the ehotel®-Apps, travellers can quickly and easily book hotel rooms. ehotel then carries out the bill collection, the bill auditing as well as the processing of all relevant data and issues one single invoice to its corporate customers which is in compliance to the company´s travel policy. This is a unique service to companies, as it abolishes the time-consuming accounting of hotel bills. Alongside technology, staff are also vital to the firm’s success, and as such ehotel practices a horizontal organization
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culture. The management encourages collaboration between departments in order to ensure that every employee has an overview of the company’s structures and processes in every department. This is of utmost importance to ehotel, because the company believes that they can only serve customers if they have a deep understanding, not only of their company´s products but also of how they are positioned in the wider market. Only a well-informed employee can provide the kind of professional service our customers seek. Thus, ehotel hold regular meetings with the management to ensure a productive information flow. Since inception the company has been focused on developing innovative products and technologies. It is the firm’s conviction, that the right technology is the prerequisite for a superior service that meets modern customers’ needs. In order to stay ahead of emerging developments, the company are keen on investing resources in Business Development, incessant market analysis and ongoing communication with customers and partners.
With this in mind, looking to the future ehotel will be continuing to evolve and adapt to meet its clients’ ever evolving needs. Recently, the firm has expanded its range of products and services and in the coming year will be able to offer to its corporate customers more tools to facilitate hotel bookings, to plan events and conferences, and to efficiently carry out attendee processes. This will ensure that ehotel remains at the very cutting edge of the latest industry developments and is able to continue to provide clients with the exceptional level of service that they have come to rely on.
Address: Greifswalder Strasse 208, Berlin, D-10405, Germany Phone: 00 49 30 473 73 0 Email: firstname.lastname@example.org Website: www.ehotelag.com
Core Homes & Gates: Putting Safety First Core Homes & Gates (COR3 Gates) provide a wide range of gates, barriers, bollards and access control solutions to meet the needs of their domestic and business customers. We profile the firm, which was awarded Leading Specialists in Automatic Gates, Barriers and Bollards 2017 in our 2017 Global Excellence Awards, to learn more. As the first company in Gloucestershire to be awarded a CAMESAFE Installer Certificate, when clients work with COR3 Gates they can be assured that your access solutions will be installed safely and efficiently. The firm are also part of the Cor3 Homes group, a highly regarded home improvement business that has over 11,000 customers and has been trading for over 25 years, and as such clients can rest assured that they are working with a true specialist capable of providing only the highest possible quality services and solutions. To further assure clients and ensure excellence COR3 Gates ensures that all of its installations are CE marked, demonstrating their compliance with all current British and European Safety Standards, and all of its electrical works are carried out by our own NIC-EIC approved contractors. Client safety and security is of paramount importance, so every member of the COR3 Gates Team goes to every length to provide the highest standards across all of its gate automation and access solutions.
Fundamentally, security can only be effective if the solutions chosen are robust and fit for purpose, so COR3 Gates always work closely with customers to ensure that they understand their exact needs, enabling them to offer solutions that are tailor-made for each individual client. The firm’s premium quality access solutions can be applied to suit any purpose that clients require, from protecting their business premises to keeping their family safe and secure. Appearance is also important to clients, and as such the firm’s access control experts will then
help them to find the most practical solutions, ensuring that the style and design complements the aesthetic qualities of their property. As testimony to the level of excellence that it provides, the majority of COR3 Gates’ work comes from either recommendations or referrals. The team’s honest and friendly approach, together with a fantastic after sales service and qualified, professional maintenance team, which is available 24 hours a day, put COR3 Gates among the top providers in their marketplace.
Ultimately, the future looks bright for COR3 Gates as the firm continues to focus on providing both exceptional customer service and a vast range of innovative solutions designed to meet the varied and constantly evolving needs of its valued clients.
Address: 105-107 Bath Road, Cheltenham, GL53 7LE, UK Phone: 0330 900 3333 Website: www.cor3gates.com
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Squire Patton Boggs: Greatness on a Global Scale Squire Patton Boggs is a full-service global law firm providing insight at the point where law, business and government meet. Having awarded the firm Dispute Resolution Firm of the Year – Russia in our prestigious 2017 Global Excellence Awards we were keen to find out more about the firm and explore the secrets behind its success. Founded in 1886, Squire Patton Boggs draws on its vast experience to provide unrivalled access to expertise and invaluable connections on the ground. The company offers a seamless service that operates on any scale, locally or globally. Over the years the company has grown to become one of the world’s strongest law firms through a unique mix of organic growth to match our clients’ needs plus astute combinations to bring additional local insight, skills and opportunities. With more than 2,600 colleagues, across 46 offices in 20 countries, the firm is well-established geographically with strong local and regional positions in North America, Europe, Asia Pacific, the Middle East and Latin America. The team’s practice experience spans all key sectors including finance, entertainment, public sector, government, chemicals, communication, construction, and all aspects of corporate law. Thanks to its vast global reach and experience, the firm’s client base spans every type of business,
both private and public, worldwide. Squire Patton Boggs advise a diverse mix of clients, from Fortune 100 and FTSE 100 corporations to emerging companies and from individuals to local and national governments. In the private sector, the firm provides the full range of legal advice required to implement practical strategies and resolve disputes. For clients in the public sector, they counsel governments on privatization of whole industries and on establishment of regulatory systems under which new private businesses can compete. Additionally, the firm also serve the regional needs of the countries and cities where their offices are based. This vast array of clients expects knowledge of their business as well as high-quality legal skills from their law firms. The firm’s combination of legal and industry experience allows it to better analyze client requirements and develop the right approach for the matter at hand. Clients receive tested insight and guidance from a team that understands their needs and is able to offer tailored solutions. Every member of the team is dedicated to their clients’
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success, and their satisfaction shows it. Squire Patton Boggs are one of the world’s strongest integrated law firms in international arbitration and dispute resolution. The firm has had one of the few IDR practices able to serve the needs of clients globally, and is leading in international and domestic arbitration and publicly acclaimed for its work. The firm’s clients range from start-up businesses to commercial multinationals and sovereign states, and we advise on a variety of industry-related issues. Squire Patton Boggs have experience representing clients before all the main arbitral rules and institutions around the world and provide advice on dispute prevention, negotiation, mediation, prosecution and enforcement. The Moscow office attorneys have participated in numerous cases in commercial and common courts all over Russia, provided advice and represented clients in international arbitration, advised state owned and private companies, banks, credit organisations and insurance agencies on litigation and disputes, including loan disputes, cash
transfer and securities disputes, disputes related to mining sector, performance of works, delivery of goods, labour conflicts and others. The Moscow office litigators have a strong experience in representing clients at the Court for Intellectual Rights and the Court of Eurasian Economic Union. They also have participated in seizure of assets of defendants before and after judgment, confiscation of moneys and properties of debtors on the basis of the enforcement orders. Represented creditors and assisted to temporary management and liquidation proceedings in various Russian banks, provided advice on restructuring and deposit insurance proceedings in various countries.
Contact: Sergey Treshchev Address: 2, bld. 1 Romanov pereulok, Moscow, 125009, Russia Phone: 007 495 258 5250 Website: www.squirepattonboggs.com/en
Consistent Success FERRANTE Intellectual Property, a full practice intellectual property firm with established offices in Greater China, provides comprehensive legal services on all aspects of trademarks, patents and copyrights including registration, prosecution and litigation, anti-counterfeiting strategies and IP/domain names portfolio management. Recently, we profiled the firm to discover more about their consistent success. With their decennial presence in China, FERRANTE has developed a knowledge of Chinese market dynamics and the Chinese legal system as well as an extensive and productive relationship with the Chinese regulatory, and diplomatic authorities of various countries. FERRANTE has strong connections with high-level foreign and Chinese authorities. FERRANTE’s client base consists of companies and multinationals from various industries that are based in more than 20 countries worldwide. FERRANTE’s passion for protecting the clients’ intellectual property rights and specific needs have resulted in the firm becoming what they strived to be; a reliable and knowledgeable firm, whom always deliver excellent results in taking professional care of the client’s intangible assets in SouthEast Asia. The firm is considered as leading firm in China due to their high-profile clients, including Fortune 500 companies, as well as the fact that their practitioners have been involved in precedent setting cases. The firm’s main aim is to satisfy, if not exceed, their clients’ expectations. Chinese, European, and American IP practitioners form FERRANTE’s multicultural environment and
who collectively are fluent in six languages, have managed ground breaking IP cases and provide a consistently reliable legal service. FERRANTE INTELLECTUAL PROPERTY takes an active role in Chinese IP development, cooperating with European Union Delegation of China on important/complex matters to subsequently report to Chinese legislature, providing comments for amendment of Chinese law and regulations in IP and other related matter. Also, the company regularly contributes to seminars and workshops co-organized by Chinese government authorities, IP protection coalitions, and international organizations dedicated to IPR monitoring and protection. As a result of FERRANTE INTELLECTUAL PROPERTY’s excellent work, they have been honored with “Chinese IP Firm Rising Star” award by the Leaders League in 2014. FERRANTE has also been recommended as “Leading Chinese IP Firm” by the Legal 500 in 2016 and 2017. In 2017, FERRANTE has won the “Best Chinese IP Firm” silver award at the International Legal Alliance Summit & Awards. FERRANTE has also been named as an exclusive winner of “2017 Ones to Watch in China” Award from Law sector.
If you have any questions, please visit the firm’s website: www.ferrante.asia/ or contact Nancy LEON at email@example.com. Tel.: +852 3757 9909
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The Best in the Business GC Events UK provides professional wedding DJ hire and is owned by Ashley Goodchild. To celebrate their success in winning the Best Wedding DJ – Derbyshire, within the UK Enterprise Awards, we interviewed the man at the helm to learn more about the firm’s event services. GC Events UK are specialists in wedding and event entertainment, based in Derby, in the UK. They have the capability to provide DJs and their additional hire items encompass the East Midlands region. This award-winning firm can make your wedding reception a truly fantastic evening. Whether it concerns free pre-wedding consultations, favourite music chosen, itinerary decided – you can simply leave the rest to them and they will ensure that you and your guests have a blast!
are still heavily concentrating on the weddings, private and corporate events, we have been able to provide DJ residencies at numerous prestigious venues around the region.
back-up systems, top-ofthe-range equipment, quality conscious staff and the best performers in the area, you are certain to have a fantastic event with us.
“Expansion is always happening, and as such, we are always looking for the next quirky band, singer, DJ and all things entertainment. This includes new hire items just added include Giant LED LOVE, Mr. & Mrs. letters, poseur tables, LED fairy lighting, photo booths, backdrops, LED up lighting and confetti cannons.
In addition, GC Events UK are the preferred DJ for many great venues including The Crow’s Nest at Barton Marina, Shottle Hall, Cathedral Quarter Hotel, University of Nottingham, Alrewas Hayes, Derby County Football Club and Donington Manor Hotel to name a few.
“With over 65 5* rated reviews across our social media platforms, customers have truly put their trust in us, to deliver a performance that makes their day one to remember. You can view all our reviews across Facebook and Google, ensuring that you feel comfortable in choosing the right DJ for your special day.”
“In terms of additional hire services, if you’re looking for that fairy tale first dance, then there is nothing better than ‘Dancing on Clouds’. Using specialist dry ice, which won’t rise, we can create a thick blanket of fog on the dance floor for you to get that unforgettable first dance picture. The advantages of using dry ice, means that it won’t set off fire alarms at your venue and on top of that, it dissipates quite quickly.
GC Events UK is owned by Ashley Goodchild, who has a long succession in the wedding and entertainment industry. As the interview begins, he reveals more about the firm’s work and their strong reputation, including their strong focus on weddings. “Weddings are our core part of the business and if service, which can be described as an ‘over and above’ level, making us one of the main entertainment supplies in Derbyshire and the East Midlands. While we
All clients of GC Events UK’s clients are provided with access to their ‘GC Event Planner’, Ashley tells us. He also outlines some of the additional hire services & impressive live acts available. “In this vein, you can select music for your ‘high priority’, do not play’ and ‘dedications’. It’s essential you source a professional for your entertainment. With extensive
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“We also offer photo booth hire services. What better way to capture the added fun and excitement at any wedding or event? Our photo booths come coupled with all the props, duplicate personalised prints and a guest album, where we will add in a copy of all the images taken on the night. With the kind messages your guests will leave for you in the album, this certainly makes for a great keepsake to look back on. “Photo booths are always the talk of the town the next day – the printout posted on Facebook, found in handbags and jacket pockets. It certainly makes your guests remember what a fabulous night they had. We have a great selection of print designs for you to choose from,
indeed you can custom the print to your colour theme, add the date, names and venue too! A copy of all the images and vision taken are available online, the very next day. We will send you a link to our online gallery – just input the password and you’re free to download all the images and video from your wedding or event.” Ashley says that adding that extra elegance and sophistication from a starlight dance floor, truly does make a huge difference for any wedding reception. He explains this point further and then tells us about the singers and bands they offer, should your event wish to take such a musical direction. “Add the popular ‘Dancing on Clouds’ and the little LED’s from the dance floor, will shine through the cloud and what a fantastic image you can get from your first dance. The Starlight Dance Floor is available in all sizes and the LED’s can be set from a slow fade and twinkle, all the way to reacting to the best of the music. “When it comes to singers and bands, I believe that they are a fabulous addition to any wedding or other event. GC Events UK has scoured the Midlands, to ensure that we can bring you the very best in live entertainment. We only work with a select few live artists, knowing that they are nothing but the best in the business!
The Best in the Business
What GC Events UK’s customers say “Well where do I start?! From consultation to the actual wedding day, Ashley made us feel at ease. His professionalism throughout was a massive contributing factor to our perfect day. We have high expectations and Ashley without hesitation surpassed our expectations. The whole day flowed and all our guests had a fantastic time. A huge thank you for all your hard work making our big day so special. The little extras, coordination and overall delivery is impressive. We would have no hesitation recommending GC Events to anyone looking for entertainment with a touch of class and an abundance of professionalism. Special thank you to Ashley, you are a true gentleman. All the best Mr and Mrs Tucker.” Mr & Mrs Tucker
Company: GC Events UK Name: Ashley Goodchild Email: firstname.lastname@example.org Web Address: www.gcevents.co.uk Address: 17 Summerville Close, Derby DE23 3UU UK Telephone: +44 (0)1332 916 799
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“For example, let’s look at the work of Ryan Joseph, a cross-over tenor based in Derbyshire, UK. Ryan is available to perform at any part of a wedding, including at the wedding ceremony, wedding breakfast and wedding reception. Ryan can work alongside our professional wedding DJ, using the same equipment and to allow a seamless flow of professional entertainment. Ryan has a high level of performing experience under his belt, indeed he has worked for the BBC, on both screen and radio, for ITV and Disney. “Starting his on-stage career at the age of nine, Ryan has featured in many live stage productions both musical and straight play. He trained at RADA in Musical Theatre (2010) and for several years took vocal coaching from David and Carrie Grant. Ryan has a huge vocal range and regular ‘wows’ his audiences with his voice. In his solo show, Ryan performs hits from the West End, Broadway and Hollywood to pop and rock hits by the likes of Adele, Journey, Take That and even Tina Turner.” Another singer is Claire Knight, Ashley tells us. She is the new female solo singer, exclusive to GC Events. Although always having the ‘music in her’, Claire’s journey into professionally showcasing her outstanding talent only commenced three years ago, and what a three year they have been. “The combination of Claire’s unique style, trademark image and naturally effortless vocal ability, has seen her popularity rise and has enabled her to build on her talent, hone a unique and eclectic set list and polish her incomparable performance as a female solo singer. “Her albeit relatively short time in the spotlight, has seen Claire’s rise from waiting in the wings for a place at an Open Mic night, to ‘packing out’ highly publicised corporate events in venues, such as St. Pancras Station in London. Her comprehensive experience encompasses performing
at private parties, corporate functions, charity events, music festivals and weddings. “Residing just outside of Leicester, she continues to enjoy growing success and widespread popularity across Leicestershire and Derbyshire and is perfectly placed to work easily within all areas of the Midlands and beyond! Claire’s vocal talents amazed us and we are so pleased that she is working exclusively with us, as a solo singer.” What is the ‘all day package’ Acting as your host or master of ceremonies, GC Events UK will ensure that your wedding flows seamlessly, right from the beginning to the end. The all-day package includes the following: • Early set up before you & your guests arrive; • Your specified music during the ceremony; • Background music of your choice during the drinks reception and wedding breakfast; • Act as your master of ceremonies, making all the announcements for you; • Handheld or lapel microphones for the speeches; • LED up lighting or LED LOVE letters and; • And of course, the evening disco. Depending on your colour theme, GC Events UK have either a white or black fronted DJ booth, Ashley explains in closing. His concluding thoughts sum up the firm’s approach, to always add the personal touch when it comes to organising the perfect event. “As with all our events you will have written confirmation of your booking knowing that you are dealing with a full- time professional DJ/Host. Access to your ‘GC Event Planner’ is also included. With all our events, we prefer face to face consultations with you. This allows us to discuss your wedding itinerary, any special requirements you may have and add that personalisation to the day.”
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The Best in the Business
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Providing Care When Care is Needed Overington Care is an agency providing health care assistants, support workers and RGN to residential, nursing and learning disability homes, throughout the South West. We profiled the agency and spoke to founder Nichola Overington who provides us with an overview of the company. Established in 2013, Overington Care prides itself on providing a high level of quality care to clients who require support in the community to be able to continue living their lives as independently as they would like or can manage.
do this via the various quality control measures, risk assessments, support and action plans, as well as supervisions we currently have in place to ensure we are being responsive to staff and client needs. This is evidence for CQC Purposes by whom we are inspected every two years.”
The organisation is registered with the Care Quality Commission to care for and support anyone over the age of 18 years old. This includes those with learning disabilities, adults with physical or mental health problems, the elderly and all ailments that can encompass older age, right through to end of life.
Operating within the healthcare can present many challenges, and it is important that Overington Care is able to stand out amongst its competitors in the industry. Fortunately, the agency runs its business to suit the client, meaning the client does not have to work around what suits the business, as Nichola is keen to point out.
Set up with a clear mission, Nichola and the team at Overington Care aim to a create a company with communication, trust, responsibility and transparency at its core, being the basis of everything it does. All clients that use the service provided by Nichola and the team can expect to have a positive experience. Nichola explains the overall vision of the agency, before detailing what steps she will take to ensure that the company achieves this. “Overington Care will strive to continue going above and beyond in supporting the staff they employ, and the clients they serve. We will aim to
“All clients will choose what time best suits them for their visits at the start of our service. This is then agreed via a contract which is a flexible contract for the client as their needs change, their visits for time and duration of service may also need to change again to meet their needs.” Discussing how the agency adapts around its clients, Nichola alludes to the fact that many of them struggle with dealing with a lot of different workers, and so the team ensure that the client deals with the same carer on a regular basis, leading to less confusion.
40 WORLDWIDE BUSINESS REVIEW / Q1 2018
“Crucially, a lot of our clients have some form of dementia at various stages, and we believe it is not in a client’s best interest to have too many different faces in their lives. Struggling with change and dealing with lots of different people can lead to distress and anxiety for the client. Having the same carer also helps to build positive and trustworthy relationships with clients and families.” As a company, Overington Care looks at the big picture, ensuring the client is happy in all areas, rather than just the challenge of living. Looking to support the individual both mentally and emotionally, the team take great care in improving the wellbeing of a person and making sure they are able to manage in different areas. An important aspect of the work that the team does is to support a client to build their confidence and selfesteem, helping them to adapt to after losing a close loved one. This is something which Nichola is clearly proud of and is keen to comment on. “All members of staff pride themselves on making a client’s life is a priority, and we will continue to strive to provide the highest standard of care possible, and a result enabling a client to live their life as they would like.”
Significantly, a unique selling point for Overington Care is the effort that the team put in to ensure the client lives their life to the maximum ability. Not just content with getting individuals out of bed, staff go the extra mile in order to offer an array of social activities which make living as normal as possible. These activities can include going to lunch, to the theatre or simply doing exercise, but it is something that the clients really appreciate. Ultimately, Overington Care’s future goal is to continue to grow more small Agencies along the Jurassic Coast Line, with a central care home at the heart of all the agencies. This would be in case there is an event in which a client has to be transferred in to 24-hour care, the transition will be less traumatic if they were being transferred in to one by where they are all very settled with in the organisation already, being familiar with the staff around them.
Company: Overington Care Contact: Nichola Overington Address: Unit 6, Fosseway Park, Harepath Road, Seaton, Devon, EX12 2WH, UK Phone: 01297 20336 Website: www.overingtoncareltd. co.uk
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