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February 2017


More Efficient Software – 2020 The Easy Way to Archive – Archiware Food. Glorious Food. – EuroFIR


Parking Solutions Traffic Enforcement Systems Limited are an innovative company who have been providing specialised mobile CCTV solutions for over ten years.

TV Anywhere- page 22

Simplifying Your Workload- page 20

Editor’s Note

, Welcome to the new look, Softech Magazine. Welcome to the February edition of Softech International Magazine. In this month’s issue, we speak to Dave Skull, project manager at Traffic Enforcement Systems Limited to tell us more about how the firm deliver innovative solutions. As the winners of ‘Leading Expert in Tech’, the firm have been providing specialised mobile and fixed CCTV and ANPR solutions to the public sector in the UK over the last ten years. Elsewhere, Paul Stanborough, Managing Director at Aditech gives us a fascinating insight into Iris recognition technology; independently proven to the most accurate method of identification of an individual second only to DNA. Lastly, we wrap up the latest news from the world of software and technology including the news that Blue Ridge, a leader in cloud demand forecasting, planning, replenishment, allocation and analytics has announced the appointment of Ken Walters to its Board of Directors. We hope you enjoy this issue.


Matt Lewis, Editor Phone: +44 (0) 203 725 6842 Email: matthew.lewis@ai-globalmedia.com Website: www.softech-intl.com

2 Softech / February 2017


, K 6. News


Parking Solutions- Tes Ltd


Second Only to DNA- Aditech Ltd


More Efficient Software- 2020

16. The Easy Way to Archive- Archiware 18. Food. Glorious Food.- EuroFIR 20. Simplifying Your Workload- Infoware 22. TV Anywhere- VBox Communications 24. Infection-Cutting Device on Market 25. CPA Global Launches Next Generation of Leading IP Software Memotech 26. Why You Should Choose FinTech as a Career 27. Sapiens Announces General Availability of Upgraded DECISION Suite


28. Swedish TCO has founded the world’s first trade union for Artificial Intelligence




RedBlackÂŽ Enhances Leadership Team


Former Sungard executive, John F. Grimaldi to lead day-to-day operations and guide product strategy as chief operating officer.

4 Softech / February 2017


, RedBlack®, a leading provider of software and services for the global investment management industry, has announced the appointment of financial industry veteran John F. Grimaldi as Chief Operating Officer (COO), a new position for the Company. “John is a seasoned operating executive with 34 years of experience in the financial services industry, including key leadership positions with one of the world’s largest financial services software companies,” said Daniel C. Potter, RedBlack’s President and Chief Executive Officer. “With the Company experiencing significant growth, John comes on board at a pivotal time when his leadership and experience can take RedBlack to the next level. As COO, John will drive all aspects of day-to-day operations at RedBlack, including client support, sales, product management, financial management, operating policies and procedures.” Prior to joining RedBlack, Mr. Grimaldi worked in executive roles of increasing responsibility at SunGard Data Systems from 2001 to 2016. Most recently, he served as Group President of SunGard, leading the Securities Finance and Processing business unit, a global organization with 850 staff in more than 20 countries. In that role, he was a member of the SunGard Financial Systems Executive Committee, which was responsible for overall operational strategies, strategic acquisitions, financial reviews and operating policies. Before that, he was Executive Vice President for SunGard’s North American Securities Processing business and EVP and General Manager for the Securities Finance business unit. Mr. Grimaldi joined SunGard in 2001 as a result of its acquisition of Loanet Holdings, where he had been a Senior Vice President overseeing the North American securities finance business. “Our ability to attract a leader with John’s background and skill set speaks to the outstanding reputation of the

RedBlack brand and the unsurpassed quality of our rebalancing and trading platform in the marketplace,” Mr. Potter said. “As we address the needs of our clients and further build velocity in our business, John’s expertise will be invaluable in maximizing the value of our products and executing our operational roadmap. His appointment also will enable me to focus more broadly on areas such as strategic planning, business alliances and partnerships, ensuring that RedBlack is effectively positioned with our stakeholders.” “RedBlack is a dynamic, rapidly growing organization driven by a commitment to deliver solutions customized to each client’s unique workflow and portfolio management requirements. Under Dan’s leadership and that of co-founder Roel Vlemmings, the Company has established its portfolio rebalancing and trading solution as bestof-breed, foundational technology for the investment management industry. I am excited about the opportunity to use my operational expertise to help expand our capabilities and broaden our technology to adjacent markets,” Mr. Grimaldi said. About RedBlack RedBlack provides investment professionals with the rebalancing, order management and trading solutions required to manage complex portfolios. At RedBlack’s core is a disciplined focus on client-driven design, innovative technology and agile delivery to ensure that our solutions continuously evolve to meet the demands of our clients and the industry. Intuitive software, personalized training, and dedicated support deliver an immediate return on investment and a strong long-term relationship. RedBlack works with more than 100 single and multi-family offices, wealth advisors, large financial institutions, trust companies, registered investment advisors, pension funds and foundations representing more than $200 billion in assets under management.

Blue Ridge Expands Board of Directors Tech Industry Executive Ken Walters has been appointed on the board of directors at Blue Ridge.

Blue Ridge, a Gartner Magic Quadrant Leader in cloud demand forecasting, planning, replenishment, allocation and analytics, has announced the appointment of Ken Walters to its Board of Directors. “Ken has decades of successful global leadership experience with an unparalleled track record of success in the enterprise solutions market,” said Greg White, CEO of Blue Ridge. “His strong expertise in building and growing technology companies will be extremely valuable as Blue Ridge continues its rapid pace of expansion. We are excited to welcome him to our Board.”

more than 25 acquisitions and grew from $40 million to over $800 million in revenue. He then led an initiative as CEO and President of Extensity, building a $500 million financial performance management software company through two key acquisitions that merged with Infor in 2007. From 2007 to 2010, Walters served as President of the Financial Solutions Group at Infor. During this time, the company grew from $800 million to $2.1 billion in revenue with offices in more than 100 countries, over 8,000 employees, and more than 70,000 customers. In addition to Infor, Walters previously served as Chief Operating Officer at Internet Security Systems, Inc. and as a Managing Partner at Coopers & Lybrand. “Due to the dynamics of commerce today, imprecision in supply chain technology is hindering business performance more than ever,” said Walters. “Blue Ridge is uniquely positioned with innovative cloud-native supply chain planning technology enabling companies to capitalize on the changes in today’s commerce, and I am excited to help contribute to the company’s accelerating growth.” About Blue Ridge Named a leader in the 2016 Gartner Magic Quadrant for Supply Chain Planning Systems, Blue Ridge provides revolutionary cloud-native supply chain planning technology specifically designed for retail and distribution. We enable our customers to increase revenue at lower costs by delivering an unprecedented level of precision and accuracy to forecast, plan and purchase inventory. Blue Ridge ensures products are available at the right time, without incurring excess inventory cost

Mr. Walters previously served as President and Chief Operating Officer at Infor, one of the largest privately held software companies and a leader in enterprise software and services. During his tenure, Infor executed




Rimini Street Appoints Thomas Sabol as CFO K

Accomplished 30-year veteran brings extensive high-tech public company financial leadership experience to support next phase of fast-paced growth.

6 Softech / February 2017


, Rimini Street, Inc., the leading global independent provider of enterprise software support services for SAP SE’s Business Suite, BusinessObjects and HANA Database software and Oracle Corporation’s Siebel, PeopleSoft, JD Edwards, E-Business Suite, Oracle Database, Oracle Middleware, Hyperion, Oracle Retail, Oracle Agile PLM and Oracle ATG Web Commerce software, today announced the appointment of Thomas Sabol as senior vice president and chief financial officer (CFO). Sabol will lead the global finance and accounting teams at Rimini Street, responsible for all financial aspects of the company both internally and externally including financial and management reporting, treasury, tax, and supporting the executive management team on strategic planning initiatives. Sabol replaces the Company’s previous CFO, Doug Zorn, who retired at the end of 2016. Seasoned CFO Brings High-Tech Public Company Leadership Experience to Rimini Street Sabol brings extensive public company financial and operational leadership experience at high-tech organizations to his new role at Rimini Street. Prior to his most recent work as a management consultant providing M&A, CFO support and strategic planning assistance to several companies, Sabol served as CFO for Comverse, Inc., now Xura, Inc., a $500 million global software service provider for telecommunications and enterprise companies. Sabol managed all financial aspects of the company including financial and management reporting, SEC filings, treasury, tax, internal audit and investor relations. He was also responsible for information security, supply chain management and procurement, and supported the successful sale of Comverse’s billing business to Amdocs Limited in July 2015. Prior to Comverse, Sabol was the CFO of Hypercom Corporation, a $400 million global provider of electronic payment solutions. During his tenure with Hypercom, Sabol was instrumental in the sale of the company to VeriFone Systems in 2011. Sabol also served as CFO and COO of Plexus Corp where he completed a $150 million secondary offering and 10 acquisitions in the United States, Mexico, Malaysia, China and the United Kingdom. Earlier in his career, Sabol served as vice president and general auditor for Kemper Corporation, a $6 billion financial services company, and began his career with

Coopers & Lybrand, serving as audit manager working on several initial public offerings. “Rimini Street is a well-run, fast-growing company with a disruptive business model that has redefined the enterprise software support market – a model that greatly appeals to organizations of all sizes and industries around the world,” said Sabol. “I am pleased to join the Rimini Street family and the senior executive team that will take the company forward building on 44 consecutive quarters of growth and success.” “Tom brings an enormous amount of technology industry and public company financial leadership experience to his new role as CFO of Rimini Street, and an impressive track record of success. His strategic and financial acumen makes him highly qualified to lead our financial and accounting teams around the world, and I look forward to his contributions as we execute our next phase of fast-paced global growth,” said Seth Ravin, Rimini Street CEO. “More than 1,750 Oracle and SAP clients have signed with us to date, including over 155 of the Fortune 500 and Global 100. We look forward to working with Tom to continue our strong growth momentum as more organizations become aware of the breadth of services and the value of switching to Rimini Street’s premium support model.”

Winscribe Announces Latest Release Winscribe enhances support for new hardware, software and virtual desktop environments with latest release. Winscribe announces the latest release of Winscribe Dictation, version 4.2.5. Winscribe Dictation is a digital dictation workflow management software solution that empowers business professionals to take control of their dictation and transcription processes, in order to improve staff productivity and process efficiency. With over twenty years’ experience in providing voice productivity solutions to a variety of professional industries, this new release marks the next step in the Winscribe Dictation product line. Key new features available with Winscribe Dictation v4.2.5 include:

“Winscribe Dictation v4.2.5 is the culmination of the successful partnership that we have with our clients and our software and hardware technology providers to produce a release that drives greater business value,” explains Pierre Corboz, Director of Product Strategy at Winscribe. “Winscribe remains dedicated to the legal and medical digital dictation markets, and the release of this latest version of Winscribe Dictation is one of the many to come this year, as demand continues to grow in the digitalization of speech and the associated workflow needed to route work intelligently. This has been our area of excellence for over twenty years now.” To learn more about the Winscribe Dictation software suite, including Winscribe’s mobile applications and speech recognition solutions, please visit http://www.winscribe.com.

Improved client options and permissions that enable users to better control the information they can see, filter and access, as well as their associated notification processes.

Updated support and options for Dragon Professional v14 Group, Dragon Professional v14 Legal Group, and the latest Dragon Medical Practice speech recognition software.

Enhanced configuration options for the newly released Grundig Digta SonicMic III, Philips SpeechMike 3700, and Philips SpeechMike 3800 dictation recording devices. This release equally supports the Philips SpeechAir class of devices.

Updated Winscribe smartphone applications that include new features that support server-side speech recognition and new workflow options around this capacity.

Winscribe has offices in the United States, United Kingdom, New Zealand, Australia and Switzerland – with sales partners in 25 countries and more than 350, 000 users worldwide.

Certified for the latest releases Microsoft Windows 10, as well as Windows SQL and Server Editions.

For more information, please visit www.winscribe.com.

• To learn more, please visit www.riministreet.com.

Updated compatibility with Citrix XenApp and Citrix Receiver versions.

About Rimini Street, Inc. Rimini Street is the global leader in providing independent enterprise software support services. The company has redefined enterprise support services since 2005 with an innovative, award-winning program that enables Oracle and SAP licensees to save up to 90 percent on total support costs. Clients can remain on their current software release without any required upgrades for a minimum of 15 years. Over 1,750 global Fortune 500, midmarket, and public sector organizations from a broad range of industries have selected Rimini Street as their trusted, independent support provider.

About Winscribe Winscribe is a world-leading provider of speech productivity technology supporting law firm and legal department requirements for digital dictation, transcription, speech recognition, mobile documentation and workflow management. Winscribe’s software has been developed with the requirements of the legal profession in mind, and it empowers lawyers to use their voice to quickly and easily create documentation, enter data into third-party applications, and communicate with clients faster, less expensively, and more efficiently.



Parking Solutions


8 Softech / February 2017


Parking Solutions Traffic Enforcement Systems Limited is an innovative company who have been providing specialised mobile CCTV solutions for over ten years. Drawing on a wealth of experience in local government Parking & Traffic Enforcement and Community Safety Monitoring, TES combined this with a deep routed expertise in CCTV and associated technologies to produce a local authority first. Since 2004, TES have been providing specialised mobile and fixed CCTV and ANPR solutions to the public sector in the UK. Currently 25 out of the 32 London boroughs and the City of London use TES systems on a daily basis. TES award winning cloud based Compliance Display Map service was first used by LOCOG transport to manage over 2,000,000 virtual permits for the London 2012 Olympic Games. The company have also developed the ANPR based Work Place Levy scheme system for Nottingham City Council. TES also operate internationally and provide the back office and smart phone based on street parking management solution for SPS based in Cape Town South Africa. In 2015, TES was awarded co funding for its innovative TAIS App Project by the Horizon 2020 Programme of the European Union. We invited Dave Skull, project manager at Traffic Enforcement Systems Limited to tell us more about the company and their key business principles. “We are an SME comprising of 16 staff, with an emphasis on research and development. We have seven full time developers with a range of skills and expertise

in the areas of cloud based software, desktop software, smart phone apps, video analytics and electronics design. Our basic principles are: • Understand the needs of your customers so you can provide the right solutions, business intelligence is key, know your markets, monitor the competition. • Continual development of new products and services - ‘don’t rest on your own laurels’. • Most of clients are local government and public money is our money, so value for money is the mantra. • Good customer service is a given - not an optional extra. “All our clients are treated equally whether they are a prospective or established customer, but the first and most important step is a fact finding mission, most of our customers come to us because they feel that our technology can solve a set of problems they have been tasked with solving themselves on a daily basis. We like to understand those problems so we can find the right solutions and If we don’t have one off the shelf we can often tailor one to their needs.” TES have battled many challenges that have occurred in

order for them to be a successful company. These include changes to legislation which directly affect the application of the company’s products, and the economic downturns and austerity measures within national and local government. Dave talks us through the current state of the industry and what changes are affecting business. “Over the last decade the parking and traffic management industry has seen a paradigm shift in terms of the introduction of new tech on street and in car parks. There have been huge advances in ANPR, CCTV with advanced Video Analytics, and web/smart phone based payment/permit solutions, parking sensors and the like have started to deliver more efficient ways for consumers to pay for parking and obtain permits and for operators to manage these systems TES has continually sought to develop enforcement and management technologies for these systems. “Our core client base is local government who are continuously under pressure to save money and identify further efficiencies. They will be relying on enabling technologies to let them do this such as virtual permit systems allowing them to save costs in processing staff, printing etc. “According






Parking Solutions

Company: Traffic Enforcement Systems Limited Name: Dave Skull Email: info@tesltd.co.uk Web Address: www.tesltd.co.uk Telephone: 0800 009 6930

10 Softech / February 2017


Government statistics there were 35 million vehicles licensed for use on the roads in Great Britain in 2013, and the figure increases year on year. Currently, the UK Parking sector has only enough publicly available parking spaces to handle 30% of the total amount of licenced vehicles on the road at any one time. “This creates a big problem as according to the RAC, cars are nearly always parked and it has been estimated a car spends an average of only 4% of its time in transit, spending the other 96% of its lifetime either parked at home or at a destination. “For Local Authorities tasked with providing public parking spaces and managing the traffic on their congested roads and highways and with the introduction of virtual ‘paperless’ permits and cashless payments the only way to effectively enforce these schemes is to use ANPR based mobile systems that can work with the civil enforcement officers on street.” When undertaking a new project, Dave explains how TES ensure clients receive the best possible outcome. “Our mission is to be best of breed within our chosen core markets, and to achieve we will stick to our high level strategy. “All TES projects are assigned a dedicated technical project manager. All TES project managers have timed served industry specific experience (often in operations) and this means they are able to ‘feel the clients pain’ and quickly deal with potential issues and action/find solutions where appropriate. TES are ISO 9001 accredited and as such as part of the sale the PM has a specification signed off by the client to work too, and a formal change control process is in place to manager variation orders. “Finding innovative solutions to new and existing problems makes us stand out. Also, having the ability to jump into the deep end and take the risk to adopt new ideas and technologies

rather than stay safe and produce more of the same. “Most of our competitors are large corporates or subsidiaries of large corporates. They can often be slower to react to specific customer requirements/enquiries. As an SME, we have less process and less overhead therefore we are often able to react quicker and with a more tailored solution without lots and lot of noughts being added on the end of the price tag. “ Dave concludes the interview by giving us an overview of the future trends that TES will follow to maintain its success. “Autonomous vehicles, advanced parking guidance systems integrated with local transport systems, improved SAT NAV and GPS systems these are all emerging technologies that will become more prevalent in the coming years. We hope to further expand the software development side of the business further; our product development roadmap is underpinned by this.” TES Compliance Display Map the award winning technology that kept the London 2012 games venues traffic flowing. One of the key objectives of the 2012 bid was to make the London Olympics the first games to be primarily accessible via public transport and to promote these ticket holders for the London games events were issued with a free Travelcard to encourage them to use the capitals extensive tube, rail and bus network rather than drive to the venues. Accordingly, vehicle access and parking in and around the roads at Olympic events was strictly controlled. This meant that LOCOG (The London Organising Committee of the Olympic and Paralympic Games) Transport team faced the daunting challenge of not only having to issue permits to the fleet of official ‘Games Vehicles’ but also issue parking permits to the residents and businesses around the Olympic venues

spread across the capital. Over 2 million applications for vehicle parking permits were received from residents, their visitors and businesses via the web, IVR phone system or by post. These requests were validated by checking that the requestors post codes fell within a controlled zone. To speed up the process and due to very short implementation timescales, and the need to balance a tight budget nearly all of the permits were issued as ‘virtual’ permits with the details stored in a central database. This meant a mobile ANPR based enforcement solution would be required to identify whether parked vehicles held a valid permit or not. TES provides enforcement solution


LOCOG turned to TES who provided eco-friendly Generation 4 cars equipped with CCTV and ANPR to enforce the scheme. Controlled Parking Zones were pre-configured and downloaded into the cars database. TES ‘patent pending’ web based Compliance Display Map was used to track TES CCTV cars and Civil Enforcement Officers (CEO’s) by GPS. Throughout the 2012 games TES cars were used in “Spotter Mode” to patrol the specially created Olympic controlled parking zones and identify potentially non-compliant vehicles by reading the number plates of parked vehicles within a zone using ANPR and instantly checking their permit status in real time by linking to the virtual permit system database over the 3G network. Any potential contraventions were automatically sent on to Compliance Display Map by the TES CCTV cars. Compliance Display Map then identified the nearest CEO to the potential contravention and instantly forwarded a map, the street and location of the vehicle in potential contravention along with an image of the vehicle in question to the CEO’s hand held computer for action. An added advantage was that

because Compliance Display Map is a web based system and can be accessed using a standard web browser, no specialised software or hardware was required in order to install the system at the parking control office in Harlow, which allowed for rapid deployment. The entire 24hour a day enforcement operation was controlled from Harlow by an enforcement manager who was responsible for the deployment and monitoring of the fleet of mobile CCTV / ANPR cars using TES’s Compliance Display Map. Award winning partnership LOCOG Transports decision to use virtual permits enforced using a TES Mobile ANPR solution with Compliance Display Map enabled the enforcement team to keep London’s extremely busy road network open to Olympic traffic and minimise disruption to the millions of people living around the Olympic venues, with the whole scheme deployed and operational in a very short space of time. During the games, TES cars covered 22,947 miles and processed 242,621 vehicles across the four London Boroughs that were mainly affected by the temporary parking controls, this would not have been possible using a traditional paper based permit and manual enforcement system. Furthermore, LOCOG Transport achieved a saving in excess of 55% on the parking element of their Local Area Traffic Management and Parking Plan budget for the London 2012 Olympics. In recognition of the success of LOCOG’s Transports virtual permit scheme enforced by the TES Generation 4 Cars and Compliance Display Map they won the “Parking Partnership of the Year Award” at the 2013 British Parking Awards.


Second Only to DNA



Company: Aditech Ltd Name: Paul Stanborough Email: p.stanborough@aditech.co.uk Web Address: www.aditech.co.uk Address: Unit 7, Midshires Business Park, Smeaton Close, Aylesbury HP19 8HL Telephone: 01296 398085

12 Softech / February 2017


Second Only to DNA Aditech Ltd is a privately owned UK company formed in September 1995. Iris recognition is the most accurate form of Biometric Identification. A strategic decision was then taken to focus on this technology as the basis for solutions being offered to the market. Paul Stanborough, Managing Director tells us more about their success. Aditech is a long established biometrics company specialising in Iris recognition technology which is independently proven to the most accurate method of identification of an individual second only to DNA but taking only a fraction of a second to complete. We spoke to Paul Stanborough, Managing Director at Aditech, to gain an insight into how the firm have become award winning. “As one of the world’s oldest Iris recognition companies, we have been instrumental in promotion to and education of the major market segments. We supply, commission, train and support hardware and software solutions and where required - develop bespoke software solutions within the UK, mainland Europe and other selected international locations working very closely with the world’s leading manufacturer of Iris recognition hardware. “The client base is very diverse but all require secure and accurate identification of an individual for standard Access Control, Time and Attendance or a specific bespoke solution. They include governments, banks and a number of blue chip international organisations as well as a wide variety of smaller companies across Europe.

“Aditech is very pleased to have been successful in being awarded the accolade of Biometrics Solution Provider of the year title in addition to the most advanced Iris Acquisition product with the iCAM7000 series. Customer service is the key to our success we build trust with our clients.” Paul tells us more about the firm’s overall mission and their current projects which have showcased the firm’s commitment to excellence. “Our firm’s overall mission is to continue the promotion of Iris recognition for its continued increased adoption in the market over other biometrics through marketing and education. “Due to the high security nature of many of our clients, I obviously cannot discuss the project by company but we can say that a major part of the business is the protection of datacentres Europe wide and with CPNI (Centre for the Protection of National Infrastructure) approval a number of government locations. “We also work with construction companies for Time and Attendance for building sites and also used for the hiring out of heavy machinery. We have also in the past worked with Aid agencies where in the event of

a major disaster the technology has been used ensure that aid distribution is correctly regulated.” Working in an ever evolving market such as the technology sector, presents challenges to Aditech. Therefore, Paul explains the firm’s commitment to keep up to date with the latest updates in the industry. “An Iris recognition solution is the man to machine interface so keeping up to date with the end applications we need to interface with is of primary importance with both hardware with whom we work closely with the manufacturer and end user system architecture developments. The key challenge for the future is the introduction of the technology into more mainstream applications.” Aditech ensures it gives the best possible service to clients by consistently following up on any issues on a regular basis whilst also ensuring they give attention to detail in all respects through continual review of their procedures. These factors have helped Aditech to become an award winning firm and will continue to do so going into the future.



More Efficient Software

14 Softech / February 2017



More Efficient Software Nicole Mentzen, Marketing Manager EMEA at 2020, spoke to us about what the company has done to become a global software provider. Founded in 1987, 2020 is headquartered in Laval, Quebec and employing over 500 people and operating in 32 countries. 2020 provides software, services and content to help professional designers, retailers and manufacturers in the interior design and furniture industries bring ideas to life, inspire innovation and streamline processes. Nicole explains more about what the company does, along with who they serve.

successful and as efficient as possible. Our ongoing strategy is to provide our customers with the most advanced software on the market. We listen to our customers and value their opinion, incorporating their suggestions into new versions of the software. By providing end-to-end design solutions and the world’s largest collection of manufacturer’s catalogues, we provide our customers with the software and content to be more efficient, integrated and productive.”

“2020’s software enables professional designers to create kitchens, bathrooms, bedrooms and commercial offices which look as stunning on screen as they do in reality with our high quality design renders and 360° Panoramic views. The software also provides furniture and cabinet manufacturers a complete manufacturing operations management system developed to meet their needs. And it enables interior home improvement retailers to inspire the imagination of their customers and accelerate their decision making.

“We help our customer to get up and running and then offer a range of online support services including remote computer assistance. We also have a range of training solutions including seminars, webinars, online training and one-to-one sessions.”

“We have customers worldwide and our global support team is dedicated to helping new customers hit the ground running and keeping existing customers operating at full speed. “Collectively we have years of industry experience and knowledge and our products are designed to provide customers with the tools they need to be

improving our products and customer offer and encouraging trade. “Customers’ expectations are changing and marketing has become more sophisticated as a result. The evolution and growth of digital marketing has meant that there is now so much ‘noise’ to cut through to get your message to your customer. Businesses need to be customer centric – putting the needs of the customer at the forefront of everything they do otherwise the customer will move on very quickly to a competitor. We value our customers and listen to what they have to say and this has enabled us to produce software unlike any other in the marketplace.” Nicole goes on to share the other impacts the industry has had on business and how 2020 has adapted to these changes.

Nicole acknowledges that despite the current economic situation, 2020 has done its upmost to continually provide the same high level of quality and service to customers that it has always done. Aspects such as marketing has changed in the industry as Nicole explains.

“With economic uncertainty continuing, homeowners have a tendency to improve not move, renovating their existing home rather than purchasing a new one. This has a positive impact on the design, sale and fitting of new kitchens and bathrooms.

“Like all companies we have been affected by the changes in economic climate but our attitude has always been to keep doing business as usual, operating in the same way as always by supporting our customers as efficiently and effectively as possible. We find that our customers respond to us doing what we do best – constantly

“And when it comes to designing kitchens and bathrooms consumers are now demanding an immersive and collaborative experience which is possible with our design software. They want see how their new space is going to look and share their designs with friends and family, seeking their opinions and gaining their approval before they make such

a significant investment.” “International trends influence the UK but have to be adapted for this market - for example different sizes of kitchen need a different approach. German kitchen manufacturers, as well as Italian trends, continue to be highly prevalent in the UK and so currently the majority of trends come from these areas of Europe. Of course with Brexit and the likelihood of trade agreements with non-EU countries and emerging countries such as China and India this could lead to trends being influenced by countries beyond Europe.” In the future, 2020 aims to continue to develop and expand their product range to give clients an effective service as Nicole explains. “We are constantly evolving our products to meet the needs of our customers so they can meet the needs of theirs. Changing trends and technological advances provide opportunities for retailers and designers to grow their business. Having the right CAD software that is constantly being upgraded to incorporate new trends as they happen by utilising the latest cloud-based technology will enable them to take full advantage.”

Company: 2020 Technologies Name: Nicole Mentzen Web Address: www.2020spaces. com


The Easy Way to Archive



Company: Archiware GmbH Name: Dr. Marc M. Batschkus Email: mmb@archiware.de Web Address: www.archiware.com Address: Sonnenstr.27, 80331 Muenchen, Germany Telephone: +49-89-31908498

16 Softech / February 2017


The Easy Way to Archive Archiware’s software P5 lets you synchronize, backup and archive data cross platform on Mac, Windows, Linux and Solaris. We invited Dr. Marc M. Batschkus to tell us more. The central product of Archiware is the data management suite Archiware P5. This suite takes care of the whole range of data management from Cloning and data availability over Backup to long-term Archive. The software is used by companies in a wide range of industries from prepress and print to research, education, production, media and entertainment, broadcast and many more. Dr. Marc M. Batschkus gives us a brief insight into how their services benefit clients. “Our clients cover a wide range from small postproduction companies with few people but large data sets to big enterprises with household names. This is due to the extreme flexibility, ease of use and scalability of our software. “We sell our software exclusively via the channel, therefore it is mostly our distributors and resellers that are in touch with customers. We are only involved if our experience and insight is needed and support with information and training. “Since more and more customers come from the media and entertainment sector like postproduction companies, producers, studios, broadcasters etc., we focus more on this market and its needs. With the P5 Archive App, we offer the easiest way to archive on a Mac, a rightclick in the Finder. Additionally, it is integrated with Apples FCP

X and can be triggered within FCP´s interface. We go to the biggest broadcast trade shows to stay current with the market and be present for potential and existing customers and partners. We support our many partners with co-marketing, solution briefs, webinars, trainings and other activities.” Any industry changes over time and the software and technology industry is no different. Marc explains the changes that are affecting business. “Marketing has shifted online. We see this with reactions to our posts, partnerships, publications etc. Having said that, there are trade shows that still dominate their specific markets and that is the reason why we exhibit at NAB, IBC, BVE, Broadcast Asia and NAB New York. “Data growth is beyond comparison but the skills and know-how to cope with it are not available everywhere. This is the reason for data loss and long search journeys to locate existing files. An archive with relevant metadata saves a lot of time and opens opportunities for re-use and monetisation.” Marc shares his thoughts on what trends he believes are occurring in the industry and how Archiware are keeping up to date with these changes. “There is a big trend towards Cloud storage and Cloud workflows that we support with our recent introduction of Amazon

S3 support for P5 Archive. More services are integrated right now and will be available soon to give our customers a wider choice for their off-site Archive needs. This also supports the trend towards independent and de-centralised production that we also support with the P5 Archive App and its Finder integration and one-click archive feature. “Other trends include digitizing of analog content for re-use and monetization. We support this with our basic media asset management - MAM functionality in P5 Archive. Virtualization is one other important trend that we will cover very soon with a new solution that provides Backup of virtual environments with unprecedented ease of use.” Marc ends the interview by talking about what he thinks makes Archiware an award winning company.

“Small teams are key to the quality of software that we deliver. Attention to detail, flexibility and a sense of

quality are the key traits that support our success. The Madein-Germany seal has established itself among the best in many industries. We share this focus on quality. “The importance of protecting data is sometimes still underestimated. It is tempting to just produce and skip Backup. The relevance of already produced content for reference, re-use and monetisation will be discovered more and more and lead to more systematic archiving. At the end of the day, each company is responsible for their own data and this cannot be delegated completely to any service. For this and other reasons local storage will grow tremendously in the near future. We´re happy to help manage it.”


Food. Glorious Food.



Company: EuroFIR AISBL Name: Paul Finglas Email: secretariat@eurofir.org Web Address: www.eurofir.org Address: 40 rue Washington, 1050 Brussels, Belgium Telephone: +32 (0)2 626 290 1

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Food. Glorious Food. As a small, non-profit organisation run by its members, EuroFIR is able to respond quickly to the demands of the wider research and commercial sectors. Through their members, the firm has a presence in most EU MS and increasingly globally. Paul Finglas the Managing Director told us more about the firm. EuroFIR AISBL was set up in 2009 to ensure sustained advocacy for food information in Europe. The firm draws together the best available food information globally from 26 compiler organisations in Europe, USA and Canada, as well as validated information about bioactive compounds and plantfood supplements. Paul Finglas explains the firm’s client base and their business strategy. “We work with many renowned commercial clients whose goal is to develop nutritional software for implementation on mobile devices or smartphones, video games (e.g. nutritional education) or for health advisors and dieticians, as well as implementation in kitchen and sport appliances (e.g. kitchen scales), web portals, intranets and large-scale catering establishments. We also work closely with academic and research organisations, delivering new data and knowledge. “Our purpose is to develop, publish and exploit food composition information, and promote international cooperation and harmonisation of standards to improve data quality, storage and access. Our mission is to be the best and the only independent broker of validated food composition data and supporting information in Europe, and to encourage wider application and exploitation of food composition information for both research and commercial purposes. As a growing association, we welcome new clients and members. Where individuals’ or organisational needs do not fit our membership package, we focus on exactly what potential

customers need, and provide as much information about our products and services as appropriate. We do our utmost to meet their expectations, but also explain why sometimes their aims/needs cannot be met because of limitations with the data or current knowledge. Previously, potential new clients were given free access to the data and tools for a trial period. However, this business model presents certain problems for us as well as our clients, especially those who need help extracting the information they want. In 2017, we will move to a payper-view approach, which will be more sustainable for us and costeffective for commercial clients.” In any business, there are challenges that need to be faced and overcome. Paul explains that EuroFIR has had its fair share of tests that they have successfully managed. “Those seeking to use food composition information for any purpose, research or commercial, need high-quality productspecific information. Most recipe-, diet- or menu-planning tools are country-specific and use national food composition data but, in an increasingly global market, products are frequently missing or out-of-date. Similarly, food composition data have become increasingly expensive and more difficult to produce; reduced funding and changing priorities have meant fewer participating laboratories, obsolete methods and unreliable data. EuroFIR had to bring together national compilers, research organisations and standards bodies to provide harmonised and standardised food information from many

countries at a single point of access. Also, as a non-profit organisation, EuroFIR has had to respond flexibly to changes in the global financial environment and find ways to grow and service our members without increasing costs.” There are many issues that are currently affecting the way EuroFIR does business in the industry. Paul shares her thoughts on what the firm is facing. “Our members, particularly national compilers, and research partners are under increasing financial pressure. At the commercial end, customers are demanding better value for money, which means clients have to choose between validated, geographically-relevant data sources and less costly or free alternatives, which are not well documented or standardised. More generally, more consumers, especially those in hard-toreach groups (e.g. economically deprived), need to understand better how important it is to access accurate information and apply that knowledge to make informed choices about diet and health. These issues affect how we deliver high-quality food composition information and will continue to so in the future. There are two significant changes in health that are impacting how EuroFIR functions, namely personalisation of healthy behaviours and technology, especially the internet-of-things (e.g. smart appliances). As well

as providing food composition information, we help responsible tech companies apply information appropriately for their customers. However, research knowledge underpinning this information, and the interpretation of data collected using smart technology, is new and not always clear-cut or specific, meaning consumer demand and commercial drivers are ahead of scientific understanding. The opportunities arising from personalised diet and health information are huge, but EuroFIR needs to stay upto-date and responsive to rapid technological and research developments to continue to be successful.” Paul outlines the plans and ambitions of EuroFIR in the near future, not least to continue to grow as an organisation. “Although established in 2009, we became financially independent in 2012, and membership fees alone cannot support further development of our products and services. More specifically, we aim to facilitate access to as many national food composition databases as possible, especially those in Europe. However, this also means helping members to develop harmonised and standardised approaches for documentation, to assure data quality. We also want to see these data being used much more in diet and health research, which means increasing participation in EC and national research programmes.”


Simplifying Your Workload



Company: Infoware Name: Michael Barrons Title: Director of Marketing Email: Michael.barrons@infowaregroup.com Web Address: www.infowaregroup.com Address: 50 Richmond Street East, Suite 500, Toronto, ON, M5C 1N7 Telephone: 416-360-2646 x516

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Simplifying Your Workload Infoware designs and delivers innovative document automation solutions that help law firms and their employees work more efficiently. Over the course of 30 years, the firm has built a strong reputation for creating successful customers through their expertise in Microsoft Word customization, and document workflow applications. For over 30 years, Infoware has developed document automation solutions for the legal sector. From day one, the firm’s strategy was to design tools that simplify tasks associated with creating and formatting documents. We spoke to Michael Barrons, Director of Marketing, who gave us a brief overview of the company and how they have impacted the market. “Microsoft Word is a great product but it was not designed specifically for the legal industry. Our focus as a company has been on developing solutions that optimize Microsoft Word for legal professionals and legal document creation. Our suite of software products provide a wide range of time saving features and tools that are add-ins to Microsoft Word and are designed to improve document quality, consistency and accuracy. Our customers range from sole proprietors to leading global firms and are trusted by over 25,000 users across 17 countries. With the accelerating pace of technological advancement and the demand for mobile solutions, we are aggressively advancing our products to both enhance their feature sets and enable them to be accessible through the cloud and on a broader set of devices.” Infoware has a strong reputation in the Canadian marketplace. Michael explains how their key principles have helped their success. “Our core focus is on delivering

customer success and we believe that software can only be as good as its adoption rate. Ensuring that our tools and solutions achieve high levels of adoption is the benchmark we strive for. Everything we do from the perspective of enhancing features, usability, training and implementation are designed to drive this. We approach the final rollout phase of client’s implementation as an event in the lifecycle of a customer not a destination. This is simply the beginning and our customer success team stays involved on an ongoing basis to ensure clients are realizing the full value of their investment. When first dealing with a client, Infoware takes a consultative sales approach from start to finish. Product demonstrations help clients decide on what they are looking for as Michael explains. “Our engagement process with customers focuses heavily on their document workflow processes. Our sales qualification process is heavily reliant on product demonstrations to allow prospects to evaluate their features and to spark dialogue around the issues and objectives they are trying to solve. This also allows us to better understand a customer’s unique document workflow process which is critical to determining if our solutions can address their needs. Once a client has agreed to purchase a solution they go through a rigorous on-boarding

and implementation process that involves detailed requirements gathering, development of pilot versions of their software installation, client testing and feedback. This is followed by a final rollout that involves user training to ensure user adoption across the firm. Infoware operates in the legal sector which is a challenging industry. Michael discusses what trends the firm is following to ensure their success over the next five years. “Law firms today are facing increasing challenges. There is greater competition than ever and significant pressure on firms to enhance their offerings and deliver greater value for money. Slow industry growth and downward pressure on fees requires firms to reduce their overhead and operate more efficiently. For Infoware, we do see this as somewhat of an opportunity as our software products provide tools that can help firms significantly enhance their document creation processes, saving support staff and lawyers time while improving the quality, and accuracy of their documents. We pay close attention to where document creation technology is headed and given how closely aligned our products are with Microsoft it is critical that our roadmap is aligned with them. There is a lot of discussion happening about where, and on what devices documents will be accessed and generated which is extremely exciting for us as we advance our

solutions in support of our clients.” Looking towards the future, Michael talks about a new product which will help clients transform their document creation process. Products such as these show why clients keep coming back to Infoware. “We recently launched a new version of our Word LX™ template management and document formatting solution which is called Word LX™ Professional. This provides many of the same features and benefits of the Word LX™ Enterprise edition but is optimized for small and medium-sized law firms that typically require less customization. The solution includes administration tools for firms to define and implement their own document standards. The administration module also allows firms to quickly and easily create a collection of firm branded templates for correspondence and other frequently used documents which ensures a fast and easy implementation process. “We are very proud of our impeccable customer retention rate. For the last seven years, our flagship product, Word LX, has boasted a 97% retention rate along with receiving very high ratings of customer satisfaction. The long standing relationships we’ve had with our clients is a testament to our ability to meet and exceed their expectations on a consistent basis.”




TV Anywhere

22 Softech / February 2017

Company: VBox Communications Name: Amir Aharonovich Email: info@vboxcomm.com Web Address: www.vboxcomm.com Address: 7 Shenkar St., Herzliya 46733, Israel


TV Anywhere VBox Communications has gained recognition as an expert in digital TV and new media convergence solutions. Headquartered in Herzeliya, Israel, the company’s solutions are deployed in top-tier broadcast providers and enterprises worldwide. We spoke to VP of Marketing, Amir Aharonovich to find out more. V B o x Communications was founded in 2001, and for the most part developed professional broadcasting grade live TV to IPTV products. For the past four years, the company has evolved to develop a wide range of digital consumer TV products called ‘TV Gateway’ taking the technology developed for the professional product line and downscaling it for home use. VBox products are used by customers ranging from broadcast, telecommunication companies, and consumers worldwide. Amir highlights the main reasons as to why VBox has become such a successful company. “As market leaders, we need to reinvent ourselves in order to continue to develop new product categories such as the VBox TV Gateway which has created a new consumer TV router category. We listen to our customers and try to think outside of the box, while everyone is trying to solve the internet bandwidth issues, by improving image quality of reduced bitrate stream, we decided to simply convert the live TV stream at the consumer’s home and bypass the internet constrain.” Consumers today want to acquire all their video content, including live broadcast TV, on any device, anywhere. VBox is changing consumers’ live TV, bringing it with advance PVR capabilities to any device anywhere. Since 2001, VBox professional equipment is designed to help broadcasters to convert their live TV to IP and stream it over the internet to the consumers’ home. However,




broadcast infrastructure such as satellite, cable TV and digital antenna are still the most cost effective ways to distribute high quality, multiple channels to large populations, while the internet infrastructure still unable to handle all the live TV channels in full broadcast quality and as broadcast TV is moving to full HD and 4K UHD the dream of receiving live TV over the internet is not coming soon. For example, Netflix full HD channels are streaming at 5Mb/s at their highest quality, while full HD channel from broadcast live TV is between 8Mb/s to 12Mb/s. In most cases Netflix is streaming its content in adaptive bitrate which means that they reduce the quality of the stream to meet with the internet speeds, so by the time the content reaches the consumer’s home a full HD channel is reduced to HD ready (2Mb/s) at best and in some cases to a SD quality (0.8-1Mb/s). With that in mind VBox, five years ago, decided that it was best to convert the live TV at the consumer’s home and not at the broadcaster, bringing the best of live TV broadcast quality to any device, anywhere. VBox started to develop a home TV router revolutionizing the way TV is distributed within the home, the very same way as an internet router changed how we connect to the internet today, allowing new devices such as smartphones and tablets to connect to the internet. The VBox TV Gateway is a home TV router that connects on one side to the satellite, cable TV or antenna and on the other side to the consumers’ home network and distributes all the live TV channels to any device, anywhere in their original

broadcast quality. There is no need for internet connection and there are no buffering or stuttering effects associated with streaming over the internet. In addition to distributing live TV, the VBox TV Gateway offers advanced PVR capabilities such as program guide, recordings with series TV support, TV on the go and remote access which allows you to watch and setup recordings over the internet when you are away from home. Recordings are stored on an attached USB storage or a Windows shared folder or NAS and are shared between your devices, so you can start watching a program on one device and continue to watch on another. Amir outlines the industry trends that he foresees, whilst also describing the future aspirations for VBox Communications.

“We see consumers cutting the cord and saving money on expensive monthly TV subscription fees, however most consumers find that

Netflix, Amazon and the likes while providing the simplicity to watch on any device they are still missing the live TV content that most people are watching daily. “Most of the channels we normally watch on live TV such as BBC and iTV channels are available for free on Freeview and Freesat, however there is no simply way to bring that content to the same devices you watch Netflix on. With the VBox TV Gateway, you can enjoy both worlds, flexibility to watch on your terms any content. “We would like to see the VBox TV Gateway or similar products become the norm for home installation the same as internet routers are today so that you will connect your TV source to a TV router and distribute all the live TV channels over the home network. Users will be able to replace all their set top boxes with a single TV router and watch and record live TV from many different devices.”

InfectionCutting Device on Market


Technology behind squeezy sauce bottle to be repurposed to cut infection rates in UK hospitals .

A Warwickshirebased team of automation engineers has been awarded funding from the Institution of Engineering and Technology (IET) and the Manufacturing Technology Centre (MTC) to bring an innovative new, infectioncutting medical device to market. Catheters used in UK hospitals lead to 250,000 serious infections, 3,000 deaths and up to £500m in healthcare costs each year¹. 3P innovation, a growing, high technology business has been awarded £35,000 funding from the new IET Horizontal Innovation™ Programme for SMEs, which has been launched to fund the transfer of technology from a commercial innovation or product to the healthcare sector so it can be repurposed and commercialised to help solve significant healthcare challenges facing the NHS. 3P innovation were working on a novel catheter when they realised that a small moulded valve, used by other clients in food dispensers, could be repurposed to solve the problem of catheter associated urinary tract infections. As a catheter valve it can be positioned external to the body, fitting between conventional catheters and urine leg bags. Their award winning concept has been proven in-vitro to significantly reduce catheter infections. Their new device will provide a welcome add-on to the ‘Foley’ catheter, which is widely used in hospital emergency and intensive care and is the single biggest cause of hospital infections. It also causes reduced bladder muscle tone and long-term incontinence, especially in older patients. Foley catheters typically become completely blocked by infective material within seven days, whereas 3P’s innovative valve demonstrated no sign of infective material after 14 days. World leaders in the field, the Bristol Urology Institute, carried out these tests and estimates that the results demonstrate that inclusion of the valve could reduce infection of the bladder in UK hospitals by up to 50 per cent. Dave Seaward from 3P Innovation said: “We plan to use the support through this programme to develop a production ready design and a manufacturing process for the medical device. Our novel medical device needs to be designed for high volume manufacture. We know that the detail

24 Softech / February 2017


of the product design will impact the ease, speed and costs of scale-up, and thereby the benefits to patients, society and the NHS. “This is where the Manufacturing Technology Centre is ideally placed to add significant value as they will evaluate the current concept and prototypes, re-engineering the device to provide designs based on commercially suitable manufacturing means.” Jeremy Watson CBE, IET President, said: “This is a truly innovative solution to a real world health issue and has the potential to bring huge benefits to our healthcare system by reducing infection rates and fatalities.

“The UK is internationally renowned for its creativity, research and innovation, but often technologies or processes can get locked into one sector, an industry, or even one specific company. As an industry and as a society, we don’t generally work together to fully exploit the potential

of new technologies – which means that we are genuinely missing out on the rewards that they could bring. “The IET’s Horizontal Innovation initiative is helping to address the barriers to sharing ideas and ensuring that more of our innovations are used where they are needed, and not just in the sector in which they are created.” Jeremy Hadall, MTC Chief Technologist for Robotics and Automation, said: “Delivering Horizontal Innovation across sectors is very much a key part of MTC’s remit. “So we are proud to be partnering with the IET and its cross-sectorial members to launch this programme. 3P will not only have access to the MTC’s highly skilled engineers, advanced manufacturing equipment and business expertise but will in the process be delivering a major step forward in the treatment of patients within the healthcare system which will be of benefit to society as a whole.” 3P’s device has attracted the attention of the NHS’s i4i funding arm, which has confirmed it will fund Southampton University, recognised leaders in urological clinical studies, to conduct first in-human clinical trials during 2017-8. The development from the MTC will enable that the design and manufacture of the valve is ready to be produced commercially following the successful first-in human trials. This will enable patient and societal benefits to be realised as soon as possible. This programme is the first of a series of collaborations between the High Value Manufacturing Catapult and the IET. The aim is to effectively drive horizontal innovation forward, by reaching out beyond engineering to the people that are experiencing the problems and challenges that engineers are trying to solve, and include them as an integral part of this new initiative.

CPA Global Launches Next Generation of Leading IP Software Memotech Memotech™ 7 offers improved user experience and 50% performance efficiency gains IP technology leader CPA Global® announces a major release of Memotech, its enterprise software platform. Memotech 7 brings major productivity enhancements and decision-making support to corporate IP departments. A more intuitive user interface and enhanced overall product experience brings access to integrated patent data and analysis tools for better IP decision-making, and major new features that will vastly increase the efficiency of IP management tasks. Memotech 7 offers a significantly enhanced user interface for an improved user experience, developed closely with existing customers. The updated design is intuitive, making it much faster to carry out time intensive tasks and access insightful IP information and analytics in real-time. A new approach to data entry and docketing will improve efficiency, increasing performance by up to 50% so that IP professionals can focus more on aligning IP to wider business strategy and driving improved business outcomes. Following the CPA Global acquisition of Innography, Memotech has been integrated with the patent analysis tools from PatentScout®, Innography’s market-leading enterprise patent search tool. This provides users direct access to high quality patent data and private search capabilities with just one click. CPA Global’s continued investment in Memotech 7 this year will include integration with CPA Global’s IP ONE DATA, powered by Innography.

Memotech is a key component of The IP Platform™ – CPA Global’s new integrated technology platform – that enables customers to increase efficiency in global collaboration, and generate unique business insight from IP data. These enhancements complement CPA Global’s continuing innovation in technology that will provide IP professionals with the most advanced and intuitive end-to-end IP management tools available on the market today. “Technology should be a facilitator for better business decision making,” said Simon Webster, CEO at CPA Global. “This release of Memotech 7 is one more step on our journey to delivering the Future of IP. We will continue to invest in the development of ground breaking products that will radically transform the way IP professionals work across the entire IP lifecycle – both today and in the future.” “CPA Global and Memotech are recognised leaders in IP Management software and services, and this new release exemplifies their continued commitment to effective IP Management,” stated Eyal Iffergan, President of Hyperion Research, the leading analyst-based research and advisory group for the legal solutions market. “Memotech 7 was designed with class-leading technology to introduce thoughtful tools focused on helping make the complex work of IP management more efficient, more productive, and especially more approachable.”


Why You Should Choose FinTech as a Career


We caught up with Karen Rudich, CoFounder & Chief Operating Officer, Bank in the Box (www.bankinthebox.co.uk) to find out more about the FinTech sector and what it’s like to work in the field.

26 Softech / February 2017


If you’re willing to be flexible with embracing flat structures, different rules and a much faster pace of change, your gender won’t matter in the workplace, all that matters is your knowledge and approach. That is the beauty behind FinTech.

Why do FinTech companies embrace diversity and how do they retain it? FinTech companies are solving the most complex problems in the financial world, and thus need to attract the best and brightest – you only get that by accessing the widest talent pool possible. That pool is blind to gender, age, qualifications, race, working environment requirements and location. People are assessed on experience, knowledge, attitude and performance – that is embracing true diversity. The key to retention of that talent is understanding that happy, healthy employees are more creative and perform better than bored, overworked or stressed ones. That is where FinTechs who are providing work-life balances, flexible working and delivery-based performance management excel at retaining talent. FinTechs understand that the brightest have a choice. That choice is an easy one for those of us who have young children or older parents to care for, or are simply looking for a more flexible working environment.

What is Bank in the Box? I started Bank in the Box with my business partner because we saw a real need in our industry for a new approach to solving old problems. We’re building a shared utility platform that is owned by banks. Using this platform economy, banks will be able to easily access best of breed providers so they can streamline internal processes, substantially reduce costs and promote innovation, particularly through the integration of FinTech technology and products. We challenge the rules, but, we’re working with the banks to modernise their business models. Our people have all worked for banks, whether that be in Trading, Transformation or developing platforms and products. That is why we understand the ins and outs of banks and the complexity of execution within those environments!

What do you find energising about working in FinTech? I’m a troubleshooter by nature - I love having a new problem to solve every week and knowing that what I do today will change the industry tomorrow. Working in banks can get frustrating

because it takes time to see your solutions implemented, especially when you’re leading transformation programmes that last years. In FinTech, execution works at a different pace: whenever I need a question answered or an issue resolved, I know that my team can discuss, agree an approach and resolve it within a week, if not a day. Our lean team of experts and informal way of working means we don’t have to wait weeks to arrange a discussion. It’s a refreshingly efficient way of doing things.

Many of Bank in the Box’s people have previously worked for large banks. What advice do you have for those looking to make the switch? FinTechs allow you to do everything better, faster and more cost-efficiently. People that have made the switch find more opportunities to be recognised and rewarded because there are less organisational layers. Your experience from the traditional corporate financial environment is unique. Your ‘inside’ knowledge of the complexity within banking helps narrow the gaps behind execution for FinTechs - this is a distinct edge and a key value proposition you should pitch clearly. Bank in the Box looks for individuals who can roll up their sleeves and get their hands dirty and I know that other FinTechs look for the same. In small, efficient companies where time and execution are of the essence, roles and responsibilities are oftentimes more blurred than within traditional organisations. Being able to convey that you’re willing to be a team player, is important as the armies of support staff, responsibility boundaries and policies you’re used to do not exist within FinTechs.

What do you think are the key traits of successful people in the FinTech industry? There are people that are entrepreneurial, crave intellectual stimulation and challenge the status quo. They take charge of shaping their own future and like to problem solve under a different set of rules. There are also people that are incredibly knowledgeable and capable and are not afraid to be challenged to apply that knowledge in a different way. The one thing they all have in common is an open mindedness to work with individuals who have different perspectives. That and an undying passion for what they do - I have never known so many people who love going into work early! Our best people at Bank in the Box have a burning desire to shake up the financial services world and change it for the better. That passion is a foundation trait for success in FinTech.

Sapiens Announces General Availability of Upgraded DECISION Suite The enhanced 6.2 version features advanced c o m p l i a n c e traceability, an improved user experience and accelerated policy change capabilities.

Sapiens DECISION Suite version 6.2 enhancements designed to reduce the cost of implementing and changing regulations and policies in support of accelerated application development Sapiens International Corporation, a leading global provider of software solutions for the financial services sector, has announced that its upgraded Sapiens DECISION Suite is now generally available. “To help organizations thrive in the current climate of regulatory and technological change, we designed Sapiens DECISION version 6.2 to make it easier to implement modifications to regulations and policies, but more importantly, to provide clear linkages back to the source of the original change request,” said Larry Goldberg, senior vice president for products and evangelist, Sapiens DECISION. “The enhanced user experience and usability enabled with this upgrade is expected to result in reduced cost of change, increased productivity and faster time to market.” The suite will enable business and IT leaders across vertical markets to manage the traceability of policies, regulations and requirements, and

map them to the relevant business logic. Customers will also benefit from the ability to import, query and report on these relationships. Due to the difficulties inherent in verifying back to the source requirement, it is a challenge for today’s leaders to confirm that their software applications are accurately executing business policies. Traceability capabilities can mitigate that challenge when seamlessly incorporated in software development tools, by providing proof that the policies and subsequent changes to those policies are properly implemented in the processes, systems and machinery across the organization. In addition to its improved traceability, Sapiens DECISION Suite 6.2 offers improved impact analysis via upgraded calculation precision for large number and financial calculations. It also features accelerated policy change, powered by: •

Advanced management, reporting and productivity for policy traceability to business logic

Improved in-flight change capabilities for approved rule family views (perspectives), which drives user productivity and speeds time to market

Enhanced sharing, migration and maintenance of decision views and rule family views


Swedish TCO has founded the world’s first trade union for Artificial Intelligence


Chatbots, servicebots and spambots that want better working conditions. This is the reality of TCO’s new campaign Face Tomorrow like a Swede, where A.I.s organize and launch the world’s first trade union for Artificial Intelligence - to live “Like a Swede”

Digitization, robotics and globalization mean that the labour market is in constant change, and the Swedish Part Model is part of that journey. TCO, The Swedish trade union confederation, illustrates this in a new campaign where the future labour market is portrayed as Artificial Intelligence, or A.I.s, that want better working conditions and organize themselves and start a union. The Swedish Part Model has driven and kept up with the developments in the labour market for eighty years. It will keep doing so for another eighty years. At least. With a labour market in constant change it is important to have strong unions and good collaboration between trade unions and employers, says Eva Nordmark, president of TCO. Artificial Intelligence, A. I., is an intelligent computer program that tries to emulate human thinking and behaviour and that can learn and improve on its own. A.I.s are already a big part of our daily lives. They help us find what we need on Google and they handle customer service for many large organizations and companies, around the clock – and now they have had enough. TCO does not just settle for starting a union, but they have also programmed a chairman of the new union: a chatbot that lives on the site likeaswede. se. The chatbot, Clever Botson, is programmed to educate both humans and A.I. of The Swedish Part model. With the project Face Tomorrow Like a Swede we want to reach young community-minded people in Sweden and around the world. We want to increase awareness of the Swedish Part Model, provoke thoughts and ideas, and get a dialogue started on how we can develop the parts model in a new era, says Eva Nordmark.

For more information, please contact: Per Karlberg, Project Manager TCO 070-286 51 10 per.karlberg@tco.se Sandra Zetterman, Press secretary TCO, 072-573 77 80 sandra.zetterman@tco.se Petra Jankov, Digital Manager TCO, 070-209 08 05 petra.jankov@tco.se

28 Softech / February 2017


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