SME Scottish Enterprise awards 2017

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Scottish Enterprise awards2017 Parkhill Garden Centre & Seasons Coffee Shop

Parkhill Garden Centre in Aberdeen offers a vast range of gardening facilities provided by knowledgeable and friendly staff, as well as a refreshing cafÊ for visitors to relax in after a hard day’s shopping. We spoke to Barry McGillivray General Manager, Director to gain a fascinating insight into the centre and the products it offers.

Editor’s Note

, Welcome to the Scottish Enterprise Awards 2017. As of last year, SMEs accounted for over 99% of all private sector enterprises. These enterprises play a prominent role in Scottish economy – for this reason we feel it is crucial to provide recognition for the incredible achievements which are made on a day to day basis by these companies. The Scottish Enterprise Awards 2017 have been created to shine a light on those businesses which truly stand out from the crowd. We only aim to recognise and highlight the excellent levels of performance and dedication that these companies offer, and those who have gone above and beyond to achieve throughout the past 12 months. Hannah Stevenson, Editor Phone: +44 (0) 203 725 6842 Email: Website: AI Global Media, Ltd. (AI) takes reasonable measures to ensure the quality of the information on this web site. However, AI will not assume any legal liability or responsibility for the accuracy, correctness or completeness of any information that is available through this web site. If errors are brought to our attention, we will try to correct them. The information available through the website and our partner publications is for your general information and use and is not intended to address any particular finance or investment requirements. In particular, the information does not constitute any form of advice or recommendation by us or any of our partner publications and is not intended to be relied upon by users in making or refraining from making any investment or financial decisions. Appropriate independent advice should be obtained before making any such decision. Any arrangement made between you and any third party named in the site is at your sole risk and responsibility.

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Parkhill Garden Centre & Seasons Coffee Shop Best Family Run Garden Centre 2017 Fitness & Wellbeing Training Ltd Best Physical Fitness Coaching Company - Edinburgh Boyd Digital Leading Specialists in Marketing & Content Creation 2017 - Scotland Clyde Corrosion Control Ltd. Best Steelwork Coating Company 2017 Compliance First Best in Financial Business Support Services - Glasgow DBD Group Ltd Best Interior Lighting Designer 2017 First Steps Future Training Award for Excellence in Youth & Community Work Halo Communications Ltd Most Client-Focused ITC Services Company 2017 Naturastudios Best Aesthetic Supplier 2017 Rackit Ltd Best for Warehouse Storage Solutions 2017 & Recognised Leaders in Pallet Racking

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Parkhill Garden Centre & Seasons Coffee Shop Parkhill Garden Centre in Aberdeen offers a vast range of gardening facilities provided by knowledgeable and friendly staff, as well as a refreshing café for visitors to relax in after a hard day’s shopping. We spoke to Barry McGillivray General Manager, Director to gain a fascinating insight into the centre and the products it offers. Established in 1974, Parkhill is a hardworking family firm with a proud history and a commitment to providing its customers with the best products and services. Barry discusses how the centre aims to provide something for everyone.

donations ensures that we give back to the local community.”

“Stocking a vast range of specialist grown quality plants, here at Parkhill we have something for every garden and every location with onhand, professional advice and knowledgeable colleagues. We offer professional and experienced gardening advice to a loyal, customer base and a growing number of younger enthusiastic gardeners. With a relaxing waitress service at Seasons Coffee Shop, we are often told and are believed to be the best in Scotland, and as such customers come from Aberdeenshire and beyond to sample our excellent hospitality and explore our cavernous store and the wonders it holds.

“In todays market, there is a growing demand for new and unusual plants. There is not the same sentimental value placed on plants today, it is more of a throwaway society. “Instant gardening” is developing more with our ‘disposable society’ however we feel there is a hunger for more DIY in this area and seek to promote and develop this.

“Fundamentally, our mission is to be the best garden centre and coffee shop backed up by professional and knowledgeable colleagues always on hand to assist. Colleague training and customer liaison are paramount to extolling our virtues. Continuing to support local charities with our fund raising and

Having operated for over 43 years, Parkhill and its team have a strong understanding of both the gardening industry and the local market, which Barry is proud to share with us.

“Additionally, over the last two years we have been impacted upon by a new motorway and overbridge adjacent to, two of our boundaries. There has been road closure and traffic delays during this time including long traffic diversion for up to 5 months at a time. We feel fortunate to have survived such a handicap to our otherwise thriving business.” Central to Parkhill’s success over the years is the dedication of its staff, all of whom are treated as family and work together to ensure the centre’s continued success, as Barry is eager to emphasise.

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“As a family owned business, we encourage our colleagues to feel part of the family, therefore instilling a pride in the business and extending the family ethos to care for our customers as we would ourselves. When contemplating our products, we always ask ourselves if we would purchase it for our own gardens. If any colleague did not want to buy a particular plant because of its reduced quality, then it is destroyed. Quality is vital and we pride ourselves on never offering sub-par products to our clients. “Therefore, we test everything we sell ourselves to ensure that we can make appropriate recommendations to our customers. For example, we do not accept compost manufactures claims of their composts being the best; instead we run in-house trials and get composts analysed for suitability to purpose ensuring we have the very best composts for our valued customers’ varied needs. “In addition, we also create a number of products to ensure excellence for our clients. Alongside stocking a wide range of readymade garden bird foods, at Parkhill we have two specific own brand recipes especially mixed for North East Scotland conditions. We are here to educate and develop our customers knowledge

and abilities to give them the confidence to garden well into the future.” Looking ahead, Parkhill is set to grow even further, as Barry highlights the centre’s plans for expansion to provide customers with an even wider selection and more support.

“On completion of the new overbridge and motorway adjacent to us we are looking forward to bringing to fruition our plans, to expand our site and facilities whilst maintaining the plant excellence we have worked for over 40 years to achieve. Our knowledgeable colleagues and future training programs will enhance our existing standards within the Garden Centre and Coffee Shop. Our vision for a forward-thinking business is setting, not following, the trends for other Garden Centres which should maintain this business for another 40 years. We strive to be an innovative Garden Centre set apart from the rest through goods, facilities and service.” At Parkhill Garden Centre there is an excellent trade in de-icing road salt for garden centre customers, and private businesses and oil companies who purchase any quantity from one pallet of 25kg bags up to 11 x 1ton bags at a time.

g Best Family Run Garden Centre 2017

Company: Parkhill Garden Centre & Seasons Coffee Shop Contact: Barry McGillivray General Manager, Director. Address: Parkhill, Dyce, Aberdeen, AB21 7AT, UK Phone: 01224 722167 Website:

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Fitness & Wellbeing Training Ltd Fitness & Wellbeing Training Ltd is a client focused fitness coaching business based in Edinburgh. We caught up with the Owner/ Tutor Phil Calvert to find out more and to explore the secrets behind the firm’s success. Fitness & Wellbeing Training offers its services across Scotland, supporting a wide range of Clients and helping them feel better through exercise, as Phil explains.

“Fitness & Wellbeing Training is a small company that focuses on our client’s goals and not our own. Both Neil Hunter and myself support all of our clients on a variety of issues, including those recovering from illnesses through to those who simply wish to get leaner, or fitter. We work out of all the Edinburgh Leisure gyms and also provide a Work out at home service for our clients in the comfort own homes if they feel that the gym is not appropriate.” Drawing on more than 25 year’s experience between them in personal training, Phil and Neil have a strong knowledge of the trends within the market, which they are keen to share with us.

“Within the wider personal training market, it is getting harder to find locations to work out of for independent trainers and a lot of trainers with good potential are having to leave the industry as their income is squeezed by being employed trainers of larger chain operators. This is a National issue. It takes a lot of hard work and commitment to sustain a healthy business in this industry.

“In Scotland in particular it is tough to be a personal trainer. In England trainers that hold Level 3 Exercise referral qualification ‘the same as the Scottish trainers’! can work with GP practices to help support with an array of illnesses like Depression and Obesity issues. This still has not come through in Scotland although there is a great need for this resource to assist the NHS in this country. Moving forward this is something that I would like to see change about the so that we can better support clients.” This focus on driving change in the industry is something Phil is very passionate about, as he emphasises in his concluding comments.

“Looking to the future, Fitness & Wellbeing Training is keen to become the go to support to the GP’s in Scotland for Diabetes exercise management. As such, I am seeking to obtain a Master degree in Diabetes to help achieve this aim. By the middle of 2018 Fitness & Wellbeing Training will be recruiting a new member of the team and we all will hold Tutor and assessor qualifications. We now hold Level 4 exercise management for Obesity and Diabetes management to arm ourselves with the education to help stave off this growing epidemic.”

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Best Physical Fitness Coaching Company - Edinburgh

Company: Fitness & Wellbeing Training Ltd Contact: Phil Calvert Contact Email: Phone: 07525 046 436 Website:

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, Leading Specialists in Marketing & Content Creation 2017 - Scotland

Boyd Digital Boyd Digital are a dedicated team of marketing professionals specialising in content creation, search engine optimisation and e-commerce. We spoke to Grant Ruxton to learn more about the firm and the services it offers. Drawing on its vast experience in the marketing sector, Boyd Digital offers a range of services designed to meet the varied needs of its clients. Grant talks us through the firm’s dedication to ensuring excellence for every client it works with.

“Here at Boyd Digital, our focus is first and foremost to get client great results. The only way to achieve this is through taking time to fully understand a client’s business and objectives. Years of experience in digital marketing coupled with an understanding of the client in a variety of ways allows us to build SEO campaigns that do deliver ROI and exceed overall business goals. “As such, when talking to corporate clients we carefully breakdown the business opportunity around SEO. Once we understand the business needs of a potential client the strategy team quantify the traffic opportunity from SEO, demonstrate what successful

competitors are doing, then explain the steps required for SEO success. CEO’s and Marketing Directors do not want to know about schema mark-up latent symantic indexing, they want to know concisely how SEO can help them achieve their goals.” Moving forward, the firm will continue to provide clients with the support and solutions they need, as Grant concludes.

“Ultimately, Boyd Digital’s mission is to create a fantastic and enjoyable place for our talent to work, creating an environment that brings the best out in our people, allowing them to deliver excellent results and ROI for clients. This will remain our ongoing aim as we look towards a bright and exciting future.”

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Company: Boyd Digital Contact: Grant Ruxton Contact Email: Address: 176 Bath Street, Glasgow, Lanarkshire, G2 4HG, UK Phone: 0141 332 0063 Web Address:


, Best Steelwork Coating Company 2017

Clyde Corrosion Control Ltd. Clyde Corrosion Control (CCC) provides high quality, cost effective solutions for surface preparation and protective coating applications to a wide range of companies across various industries in the UK and beyond. We profile the firm to learn more and explore the secrets behind its success.

Marine Established in 2002, by Bonnie Lowson, Managing Director, who had developed skills from an early age in the shipyards, Clyde Corrosion Control Ltd builds on these capabilities with a variety of projects both large and small. Since inception, the business has flourished and quickly developed expertise in the coating process both blasting and sophisticated coating systems. Together, the in-house facilities and on-site capabilities blossomed through drive and enthusiasm provided by Bonnie and her loyal team, who nurtured their expertise through a series of ever more demanding projects to become the biggest blasting and painting company in Scotland’s central belt. To ensure excellence for clients, all of CCC’s employees are Norsok approved applicators and the business employs two full time Nace 2 Paint Inspectors. The company has ISO 9001 and

OHSAS 18001 accreditations and striving towards 14001. Recently, CCC has expanded thanks to a £200,000 investment on a second state of the art blast machine, which is capable of handling much larger fabrications and components. To accommodate this, the firm now operates out of two paint halls with a floor area of 36000sqft in each bay. Thanks to this development CCC are now processing 50 tonnes of steel per day, enabling the company to pitch for more lucrative business across new and existing markets. Turnover has risen by 15% rise so far and headcount has increased from 8 – 12 people, including Bonnie’s sons, 17-yearold Sean and 21-year-old Jamie, who are learning the business from base level.

Water Treatment

Company: Clyde Corrosion Control Ltd. Contact: Bonnie Lowson Contact Email: Address: Block F, Unit 1, Westway, Porterfield Road, Renfrew, PA4 8DJ, UK Phone: 0141 885 1930 Website:

Ultimately, this has supported strong positive growth for the firm. Currently, CCC has a full order book and look forward to a bright future for the business, as it seeks to recruit more staff and build upon its current success.

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, Best in Financial Business Support Services - Glasgow

Compliance First Compliance First, part of the SimplyBiz Group, works with its clients to understand their business and provide bespoke compliance and business support solutions to address their requirements. We profile the firm to learn more about the range of services it provides to its valued clients.

No one gets a better understanding of your individual business requirements.

Founded in 2000, Compliance First is dedicated to providing bespoke technical services to professional advisers. The team currently delivers its superior services to over 440 client firms and 989 advisers across the UK. Having become part of the SimplyBiz Group in 2007, Compliance First works hard to continue to provide bespoke support to its clients, operating independently whilst also giving clients the opportunity to enjoy many of the additional benefits of being associated with a larger group of companies. Compliance First remains true to its core service and values, providing high quality, bespoke support, specific to advisory practices. The company is based near Glasgow and provides its services, predominantly, in Scotland and Northern England. Every area of the firm’s support

has been carefully considered to ensure that it delivers benefit to its client firms by increasing their efficiency, making them more profitable, and easing the regulatory demands upon their business. Drawing on its vast experience, alongside its extensive range of heavily discounted technology, complimentary growth propositions and programme of development events, Compliance First offers a compelling range of services and solutions specifically tailored for directly authorised advisers. Ultimately, the firm’s compliance support is second to none. The quality of its extensive services and the bespoke way that the team deliver them to clients is fundamental to the Compliance First ethos, and moving forward this will remain the firm’s ongoing focus as it seeks to build upon its current success.

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Providing Bespoke technical services to professional advisors. Company: Compliance First Contact: Laura Edwards Contact Email: Address: First Floor, 2000 Academy Business Park, Gower Street, Glasgow, G51 1PR, UK Phone: 0141 616 4161 Website:


, Best Interior Lighting Designer 2017

DBD Group Ltd David Brown Lighting Design (DBD) is a creative lighting specialist dedicated to developing innovative designs to meet the needs of its clients. We invited Founder David Brown to tell us more about the firm and how it works to ensure excellence for its clients. Established in 1988 by David, DBD draws on his vast experience to ensure continued excellence for clients, as he explains.

“Having started off my career as an Interior Designer in 1980, by 1990 I found myself being totally focused on lighting as a specialisation, as such DBD now focuses entirely on designing lights which will meet the needs and expectations of our valued clients. “Having lived through the development of lighting technology from incandescent through low voltage and now entirely LED lighting solutions. This gives us a great understanding of the lighting industry. As such, at DBD we are able to undertake a wide range of projects, however we prefer to work with companies or individuals who are truly interested in the benefits of good lighting design.” It is the firm’s vast specialism, combined with its innovative

approach, that has led the company to the success it enjoys today, as David is eager to highlight.

“At DBD, our mission is to achieve excellence and push the boundaries of expectation. We also design our own products specific to the decorative end of the market. These products have resulted in receiving the International Design & Architecture Award 2017.” “As testimony to the level of excellence we offer, all our business is from referrals and we strongly believe in looking after our clients from beginning to project completion. DBD may be purely lighting consultancy but often this will develop on to product specification and procurement, providing us with great opportunities to grow our knowledge and expertise.” Going forward, the firm is looking to grow and move into new markets to continue meeting its clients’ ever evolving needs, as David concludes.

“Looking to the future, we foresee the expansion of our product designs as being a very important part of our ongoing business. From a lighting design point of view, we see that becoming more focused on quality of services. This is as a result of the expansion of the internet and this is the one thing people want but cannot get online, therefore by providing for this niche market we hope to build upon DBD’s exceptional success so far.”

Company: DBD Group Ltd Contact: David Brown Contact Email: Address: 7 Netherhall, Milnathort, Perth and Kinross, KY13 0RL, UK Phone: 07725 560653 Website:

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, Award for Excellence in Youth & Community Work

First Steps Future Training First Steps Future Training is an innovative training organisation supporting young people and adults across Glasgow, South Lanarkshire and North Lanarkshire. We invited George Bruce, Operations Manager, to tell us more. Established in 2012, First Steps aims to help disadvantaged people to gain practical training to assist with their employment prospects. George explains how the organisation works to achieve this aim and provide its service users with the support they need to succeed.

overwhelmed and delighted to find out our staff’s hard work has been recognised in the way, and are humbled to me nominated for this award., and take great pride in their hard work and commitment.” Drawing on a wealth of experience in the training sector, George and his team have a strong understanding of what needs to be done to improve the jobs market and make it easier for disadvantaged people to achieve success, which she is keen to share with us.

“Fundamentally, there is a growing gap in trained construction workers in Scotland. To rectify this, it is our belief at First Steps that there should be more forward planning, supported by the Education system from an earlier age.” “Here at First Steps, we provide practical construction training at our purpose-built training centre in the East End of Glasgow, supporting service users from Glasgow, South and North Lanarkshire, Dunbarton and Renfrew. We differ from our competitors by helpings our learners to build confidence, wellbeing and employability to support progression on to positive destinations. “Our training centre prides itself on supporting disadvantaged young people without qualifications and opportunities to get on the road to work, onto apprenticeships, college courses or into paid employment in trades that suit them. As such, our staff have many years’ experience working within their particular field of training and I was

Looking ahead, First Steps has many exciting plans to continue supporting citizens from across the region and provide them with the skills they need to improve their prospects in an ever evolving jobs marketplace, as George concludes.

“Moving forward, we will continue to work closely with our placement companies, taking on board the requirement suited to their business and providing relevant training to our learners which benefit the business environment they will received practical training, for example; Painting & Decorating, Joinery, Brickwork, Blockwork and Hard & Soft Landscaping, Domestic Drainage, Abrasive Wheel, Vehicle Reversing, Health & Safety and CSCS labourers card.”

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Company: First Steps Future Training Contact: George Bruce Contact Email: Address: Unit 4, 141 Broad Street, Glasgow, G40 2QR, UK Phone: 0141 554 1831 Website:


, Most Client-Focused ITC Services Company 2017

Halo Communications Ltd Halo Communications provides voice, data, and IT services to small and medium businesses and deliver infrastructure projects across the U.K. We profile the firm to find out more. Established in 2004, Halo is a complete telecommunications provider offering business phone systems, infrastructure projects, and IT and cloud services. The firm delivers complete network solutions; consolidating existing systems from multiple suppliers into one, manageable solution with one point of contact for support. Offering an alternative to the giants of the telecommunications and information technology industries, client satisfaction is at the heart of Halo’s operations. As such, the firm delivers quality solutions unique to its clients’ needs. To provide clients with the very highest standards of service, the firm’s engineers have 60 years combined experience working within British Telecom before joining the Halo team. Additionally, its telecoms staff are complemented by IT graduates and infrastructure apprentices all working together to keep up to date with the industry latest and train the next generation of Halo employees. Therefore, the team are able to offer clients the solutions that they would expect from a large firm with the dedicated client service of a boutique. Focusing on the client and providing them with the highest possible level of service is what differentiates Halo from its competitors in a teaming market. Customers always have one point of contact at the firm so that they can feel supported throughout the process. Thanks to this innovative approach,

Providing voice, data and IT services to small and medium businesses

customers can rely on Halo to consolidate all of their systems, regardless of whether or not they are from multiple suppliers, to always direct them to the engineer best placed to help them, and, overall, to deliver one fully itemised invoice for complete transparency. Based in Ayrshire on Scotland’s south-west coast, Halo delivers extended project work for clients all over the UK. Looking ahead, Halo will continue to develop is products and services. The firm’s staff and are relentlessly focused in delivering value for money. As SIP, IP and Hosted deliver the change from digital, Halo look to make the journey for clients as smooth as possible, with the greatest value for money delivered against the highest levels of service support available. Ultimately, the firm are invested in their clients’ success.

One Provider, One Bill and One Point of Contact

Company: Halo Communications Ltd Contact: Allan Moffat Contact Email: Address: Unit 5 Block 5, Moorfield Industrial Estate, Kilmarnock, KA2 0DP, UK Phone: 01563 558844 Website:

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, Best Aesthetic Supplier 2017

Naturastudios Naturastudios is one of the UK’s leading suppliers of premium aesthetic and medical equipment. James Anderson talks us through the firm. With the company director and national sales manager having a combined experience of over 20 years, Naturastudios offers peace of mind to aesthetic professionals, enabling them to deliver the latest, high-grade technology to their clients and patients. James discusses the firm’s client focused approach in more detail and how it enables them to ensure excellence for everyone it works with.

“At Naturastudios the end user of our aesthetic equipment has always been at the forefront of our business, which means we are constantly working to ensure our clients’ customers experience unrivalled results. Technology, such as the Dermapen™ and the VeinAway™, have revolutionised the aesthetic industry, providing safe and easy treatments, without risk or downtime for the client.” The firm’s client focused approach ensures excellence for its clients, and allows Naturastudios to set itself apart from other, similar companies, as James highlights.

“To ensure our clients always receive the service and solutions

they need, we have a close relationship with every one of them. Naturastudios’ customers are able to deal directly with a specific member of staff, meaning that customer issues are not lost within a sea of operations. We also have a team of reps, who being clinic owners themselves, have a great working knowledge of the equipment. This means that our customers can trust they have the correct information in terms of the treatment process, as well as how the equipment will fit into their current business and client base. “This means that every one of the clinics we supply has two points of contact; someone who can come to their clinic or salon direct and someone on the phone that can help with orders and queries the minute they arise. Not only that, but Naturastudios has one of the most up to date database management systems and confluence sites to ensure that no customer issue, however small, is overlooked.”

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Looking ahead, the firm is set to build upon its current success and grow even further, as James is proud to conclude.

“Currently, Naturastudios is working to expand into the European market with the VeinAway™, the industry’s leading thread vein removal system. This is a vital step for Naturastudios as the demand for this revolutionary equipment is rapidly growing. In order to keep up with the rate of demand, Naturastudios has recently employed a new team of staff to help with the transition into this new territory.”

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Company: Naturastudios Contact: James Anderson Contact Email: Address: First Floor, 1 Johns Place, Edinburgh, EH6 7EL, UK Phone: 0333 358 3904 Web Address:


, Best for Warehouse Storage Solutions 2017 & Recognised Leaders in Pallet Racking

Rackit Ltd Rackit has grown into a leading provider of pallet racking, shelving systems, mezzanine floors, lockers, partitioning and storage solutions. We invited Jim Ferguson (Managing Director) to tell us more about the firm and the services that it offers.

Rackit, a leading provider of pallet racking, shelving systems, mezzanine floors, lockers, partitioning and storage solutions.

Established in 2006, Rackit has grown to serve businesses all across the UK, including BP, Tesco, Menzies and the national Police force to name but a few, as well as working with international businesses. Jim explains more about the projects that the company undertakes, before going on to describe how it feels to be recognised for Best Warehouse Storage Solutions 2017 & Recognised Leaders in Pallet Racking.

“The project work that we carry out is complemented by a comprehensive industrial products catalogue, which covers mobile steps, containers, pallet trucks, signs, benches, mats, trolleys and almost 10,000 other line items.” “Here at Rackit, we are truly honoured to have won this award, an achievement that I

believe is due to our commitment to not only our team but also the core values we have and treating every customer in accordance with our V.I.P. standards, vision, integrity and passion – that we employ.” As Jim explains, the team focus on seeing the potential for the customer and help them achieve their goals. Rackit maintains its integrity by being respectful and honest with its customers and suppliers. Jim is keen to talk about the working environment within the company, commenting on how well the team work together.

“One of the key aspects of our success, is in working with people who are passionate about delivering high levels of service and we train all our staff to be able to deliver those high levels. We also want our team to achieve their asperations and ensure support to do that.”

“Regarding our recruitment structure, we look for those individuals who always go the extra mile for the customer, serve with a smile and take great pride in their work. We believe that by creating a team with these attributes and training them to be able to deliver, we are best placed to provide our customers with a superior service.”

possible for their customers. It is clear from Jim’s thoughts that the company will not compromise on delivering anything but the best. Working closely with customers, and building relationships full of trust, the quality of Rackit is never compromised. The company stands up to its motto, Rackit “make your space work”, and proves it!

Ultimately, Rackit will continue to strive to provide the best service Company: Rackit Ltd Contact: Jim Ferguson (Managing Director) Contact Email: Address: Overton House, Southhook Road, Kilmarnock, Ayrshire, KA2 0EE, UK Phone: 0845 880 2626 Website:

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