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Best e-Commerce Website Provider 2016 Company: Fat Media Name: John French Email: Web Address: Address: 12 Spring Garden Street, Lancaster, LA1 1RQ Telephone: 01524 548948

Fat Media is a full service digital marketing agency that specialises in a range of services including website design and development, digital marketing, hosting, branding, marketing strategy, graphic design, photography, copywriting and more. We invited John French to talk us through the company and its vast service offering.

Established 11 years ago, Fat Media started life in Lancaster with just five members of staff. Since inception the firm has added offices in London and Bristol and now operates a team of over 120. John explains the firm’s mission and the steps it takes to achieve it. “Fat Media aims to become the UK’s leading mid-market agency. We build lasting relationships with our clients, to provide ongoing support to help grow their businesses through online and offline methods. The people are at the heart of Fat Media, and we work hard to maintain our fun, collaborative culture and attractive employee benefits, to make sure we attract and retain a high calibre team.” Collaboration not only occurs with clients, as John outlines how the firm’s focus on supporting its staff is the secret behind its success. “Fat Media’s key differentiator is our people. We take care to hire passionate, positive and expert individuals – creating a team of people who genuinely love what they do. Our client services team in particular provide a personal, attentive service to every single customer, large or small, getting to know the people as well as the business. “We also encourage an open and positive team culture from which naturally emerges creativity, innovation and genuine excitement about the results we bring for our clients. Internally we celebrate success, recognise achievement and promote open feedback to all members of the team. Externally we organise social events, seasonal activities and fundraisers for everyone to get involved in.”

Best for Investment Claim Filing & Monitoring Systems Company: Financial Recovery Technologies Email: Web Address: Address: 200 River’s Edge Drive, Suite 300, Medford, MA 02155 Telephone: 339-674-1000

Financial Recovery Technologies (FRT) is a technologybased services firm that helps the investment community identify eligibility, file claims and collect funds made available in securities class action settlements. Christopher Higgins talks us through the firm and the services it provides.

Offering the most comprehensive range of claim filing and monitoring services available, here at FRT we provide best-in-class eligibility analysis, disbursement auditing and client reporting, and deliver the highest level of accuracy, accountability and transparency available. The firm is the provider of choice for leading hedge funds, asset managers, investment managers, pension funds, mutual funds, sovereign wealth funds, global custodians and regional banks. As a company we differ from our competitors in many ways, offering transparency, innovation, robust IT infrastructure, and superior controls and procedures. FRT is comfortable being transparent because we are confident that our IT infrastructure and our controls and procedures are robust and industry leading. Our IT infrastructure is expressly designed to service the needs of the financial services industry. Our controls and procedures have been developed to ensure data quality and accuracy at all critical points in the recovery process, including comprehensive information security policies and procedures that meet or exceed industry standards. Moving forward, in addition to further enhancing its product offerings, FRT also plans to continue to expand its client base. In anticipation of our growth in client base, FRT has made significant investments in people and technology in order to ensure our ability to scale seamlessly, including the introduction of automated reporting and significant upgrades to our data center. FRT has also made a strategic choice to invest in technology and infrastructure sufficient to ensure its continued ability to provide its comprehensive solution at an enterprise level. Ultimately, we are looking forward to an exciting, opportunity laden future.

Despite its phenomenal success over the past years John insists that, moving forward, the firm is eager to build upon this and continue working diligently to support its clients. “Our aim for the future is to establish further regional hubs to ensure all customers have a point of contact within a relatively short distance. We will also continue to invest in our staff and in the tools and platforms we use, as well as research up and coming technology in which we can become early adopters.”

92 l CV Technology Innovator Awards 2016

Profile for AI Global Media

CV Technology Innovator Awards 2016  

CV Technology Innovator Awards 2016