Page 15

Company: Mutare Name: Scott Brown Vice President Sales and Marketing Web Address: Address: 2325 Hicks Road Rolling Meadows, IL Telephone: 847-496-9006

Looking to the future, Mutare sees its core unified communications market undergoing a dramatic shift. “Mutare has always created solutions to make voicemail and UC better and more useable, and going forward this will continue to be our goal. But with companies such as Coca Cola and JP Morgan Chase announcing their abandonment of voicemail, the market has responded in kind looking for alternatives. To that end, we have created Smart Assist by Mutare (SAM), which is a full replacement strategy for voicemail. “The fact is, our customers still want to accommodate client calls but need a way to deliver those messages into a more efficient digital workflow for the sake of their employees. Mutare and SAM do just that. SAM replaces voicemail with a cost-effective, streamlined, text-based callcompletion and delivery system that eliminates the need for, and hassles associated with, management of the voice mailbox. We feel SAM is a disruptive technology that will generate significant market share.” Mutare is also focused on the growing need for data security as communications are increasingly taking place over smart devices. This trend is of particular concern in the healthcare market. “Addressing the need for data privacy and protection is critical to our Vital Link communication platform, which adheres to all appropriate laws and will adapt around changes in the market moving forward,” says Scott. “Mutare applications leverage emerging communication technologies that allow clinicians to securely communicate and collaborate with each other on the fly while giving patients better ways to stay in touch with their care providers. These applications result in improved healthcare outcomes and reduced costs - both key goals for healthcare reform under the Affordable Care Act, and “definitely what Mutare will be focused on in that vertical going forward.”

The 2016 Technology Innovator Awards were designed to recognise and reward the individuals, departments and firms behind the ground-breaking developments that change the way we do business for the better and as such Mutare were awarded ‘Best for Unified Communications Software Solutions - USA’.

CV Technology Innovator Awards 2016 l 15

Profile for AI Global Media

CV Technology Innovator Awards 2016  

CV Technology Innovator Awards 2016