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Best Hair Salon Northumberland

The Salon Craig Bolam is a high quality hairdressing salon based in Northumberland. We spoke to Owner Craig Bolam about the services he offers and how he ensures that each client has the best experience possible.

The Salon Craig Bolam

Although The Salon Craig Bolam is only two year old it has already exceed expectations, and it now boasts a thriving clientele and an ever expanding team. Our clients range from men, women and children of all ages. As a service company we strive to give the very best in all aspects of our business; hairdressing, customer service and education, to staff as well as clients.

Company: The Salon Craig Bolam Name: Craig Bolam Email: info@craigbolam.co.uk Web Address: www.craigbolam.co.uk Address: The Salon Craig Bolam, West Road, Mickley, Stocksfield, Northumberland, NE43 7BG Telephone: 01661 842 860

In the past 12 months, The Salon has undergone a full refurbishment, using tradesmen and crafters from local businesses. We feel the refurbishment represents our brand, giving an air of sophistication with a little quirkiness thrown in. Following this we had a write up in our local paper, ‘The Hexham Courant’ talking about the success of The Salon and the changes and improvements we have made. Last year our senior stylist Georgia qualified as a Barber, bringing a new knowledge into the salon and enabling her to offer a higher quality of service to her male clientele. Towards the back end of 2015, The Salon celebrated its two and a half year anniversary with a soirée for all clients existing and new to come along for a celebration, just a little something to give back to them for their love and support over the last few years. Finally in December, our small team grew, adding a new stylist and an apprentice to the ‘TSCB Family’. These exciting developments highlight the salon’s success. Our goal now is to become a brand, making the salon a well-known name whilst maintaining our impeccably high standards, our genuine love for our clients and a thorough understanding for their needs that lacks in so many big name salons. Ultimately business is booming, and as such we are busier than ever. Looking ahead, our plan for the next 12 months is to work on further education for the whole team. We are currently working on standardising our high standard of our hairdressing craft, from the way we greet our clients to the way we stand whilst cutting. This also includes going on a number of courses locally and down the country as well as our own custom made training programme. We want to continue to build our team in order to eventually go on to open Salon number two.

Best Luxurious Skin Specialist Company - Northern Ireland

The Tranquil Rooms is a skincare specialist that utilises the finest organic skincare products on the market to ensure clients enjoy a relaxing experience.

The Tranquil Rooms

The Tranquil Rooms is dedicated to providing a tranquil, relaxing atmosphere that allows clients to unwind whilst enjoying a rejuvenating skincare regime. The salon offers a wide range of treatments, including massages, facials, hair removal and even semi-permanent make up. Services can be provided for both men and women, with a range of packages available for clients to choose from so they get the most out of their visit.

Company: The Tranquil Rooms Address: 41 High Street Holywood BT18 9AB Website: www.thetranquilrooms.co.uk Phone 02890424999

Listening is a key aspect of the firm’s process, whether it be to clients, looking to find out exactly what it is they want from their treatment to holding regular staff meetings to ensure that our staff are motivated and properly supported. This communicative approach ensures that everyone at The Tranquil Rooms is satisfied and enjoys their experience. Ultimately beauty is all about the experience. When clients visit The Tranquil Rooms they receive not only the best products, but also a full service which aims to examine just what they require before producing a skincare regime which exactly meets their needs and enables them to leave feeling relaxed and rejuvenated. Moving forward, the firm intends to keep striving for the very best for its clients, undertaking increased staff training and exploring new technology and products so that it can provide the very highest quality services. The firm have recently acquired a New Caci synergy machine which will improve its skin care offering, and we are exploring new training in eyeliner and lip liner semi-permanent makeup in order to enhance our service offering.

Business Excellence Awards 2016 / 73

Profile for AI Global Media

Business Excellence 2016  

Business Excellence 2016  


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