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Editor’s Choice Package: £3,495 (only one available) • • • • • • • •

Main front cover image & headline Four pages of editorial 4 crystal trophies Personalised digital logo 12-month interactive web banner advert on our homepage One dedicated full page in every issue of APAC Insider in 2018 Customised digital certificate Six-page dedicated PDF brochure – printed copies available

1701AP13

g Delivering Excellence is Key

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Delivering Excellence is Key

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K Raheja Corp has been around for six decades and stands today as one of India’s leading real estate developers. The business is diversified across realty, hospitality, retail and retail development. The company has pioneered the concept of selfcontained residential townships and commercial business districts in the country. The firm is India’s leading developer having the largest green building footprint on PAN India basis. As a responsible developer, K. Raheja Corp understands the importance of client & customer satisfaction by delivering world class buildings either a commercial office space, residence, hospitality or retail space. Hence, the vision of K. Raheja Corp. is to deliver world class buildings to its clients keeping in mind that it should be sustainable & environmentfriendly. Hence, the company has decided & is committed to have their projects as LEED certified Green buildings projects which K. Raheja Corp. is doing voluntarily & makes value addition to clients.

Shabbir H. Kanchwala, Senior Vice president give us a brief summary of how the industry is operating at the moment. “The growing need for developing multiple projects across cities has led the real estate developers to invest in centralized processes to the source material and organize workforce and hiring experts in different areas. Keeping in mind the aspect of globalization and the well-informed customers, the developers have accepted the current challenges and are striving towards overcoming them. Better transparency, getting rid of fly by night operators, delay in approval processes and meeting due diligence standards are some of the challenges faced by the sector. “At K Raheja Corp, the prime focus is functionality. Strong emphasis is given to aesthetic

appeal and environmental sustainability. Cost customized solutions and keeping the integrity of the brand name are of great importance as they directly impact the final product and sales.” Staff at the firm play an important role with K Raheja Corp hiring talented and diverse individuals. Shabbir explains more about their approach to hiring staff. “Thorough product knowledge, an aptitude for understanding the market and what the company has to offer to a potential customer is something every employee at K Raheja is well aware and trained for. Delivering excellence is key, and for this, K Raheja provides employees with various performance management tools including Annual Performance Evaluation and Mid-year reviews which help them assess their work. “Hiring the right person, with a positive service mind-set is a hire for value. Being in a very competitive arena, it’s an everyday challenge to find the best candidate for a potential or current vacancy. Sharing the company culture with the potential to grow as an employee is something we share with the candidate. We look for ambitious and craven employees who seek to improve and learn every aspect of the industry with keenness.”

Heading into the future, K Raheja Corp are optimistic and have welcomed 2017 with high expectations. Shabbir explains the firm’s future plans and what developments he foresees in the industry in the near future.

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“The year 2016 has laid a solid foundation, results of which we hope to see fructify in the year 2017. There are some significant landmark policies that we may see coming into force that will change the dynamics of the realty sector going forward. Sustainability and the construction of environment-friendly projects are fundamentals of K. Raheja Corp. and these will continue in future projects.

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“We hope that the issues of the much-needed reality reforms namely, ease of doing business and recognition as an industry gathers momentum. The GST, IT Policy, and RERA will congregate to change the way the industry functions leading to more transparency and regulation. This will also result in a better inflow of FDI’s and better prospects for the industry. With sufficient support from the government, the reality market is expected to see good times ahead.”

Company: K. Raheja Corp. Name: Shabbir H. Kanchwala Email: skanchwala@kraheja.com Web Address: www.krahejacorp.com Address: Raheja Tower, Level 5th, Plot No C-30, ‘G’ Block, Near Bank of Baroda, Bandra Kurla Complex, Bandra (East), Mumbai – 400 051 Telephone: +91-22-26564000

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K Raheja Corp has a reputation for commitment to quality, sustainability, and determination to continue to deliver to client’s top-notch spaces, which are possible only with the best quality

materials. With an experience of over six decades, the company’s diverse extensions, focusing on successful formats and commercial business sets them apart from the others in the industry. K Raheja Corp is also the first Corporate in the realty sector who started branding their verticals because they believed the products needed to speak for themselves. Hence all their commercial properties are branded, Mindspace and Commerzone.

Indian Excellence Awards

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K Raheja Corp offers exquisite residences to adaptive workplaces, skilfully created hotels, and convention centres to exceptional retail destinations. They also deliver aspirational spaces with distinct characteristics and attributes, making each of its offerings inimitable. We learn from Shabbir H. Kanchwala, Senior VP about how the firm operates in the industry.

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Indian Excellence Awards

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Elite Package: £1,995 (only 4 available) • • • • • • •

Indian Excellence Awards ,

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1703AP19

Supporting front cover image & headline Two pages of editorial 3 crystal trophies Personalised digital logo 6-month interactive web banner advert on our homepage One dedicated full page to feature in any issue of APAC Insider in 2018 Customised digital certificate

Yet women still remain underrepresented in senior leadership positions across the region, with just two per cent of female board members in South Korea and Japan, and fewer than nine per cent in Singapore, China and Malaysia. By comparison, the ratio tops forty per cent in Norway, and twenty per cent in the UK2.

52 APAC / March 2017

Local diversity initiatives in India Subir Mehra, who heads up Operations for the Global Service Centres and leads more than 45,000 employees worldwide, agrees. He has been working with his leadership team to introduce practical initiatives across the GSCs in India that will help female graduates in to the workplace for the first time, as well as help them stay on once they’ve had a child. Not just that, Subir and his team are targeting women who’ve been absent from the workforce whilst raising a family, and helping them back in to employment.

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Focusing on 100 per cent female interns In 2016, Subir introduced an internship programme to enable undergraduates in India to enter the workforce and take up roles in the GSCs in the cities of Kolkata, Vizag, Hyderabad, Bangalore and Chennai. Of the 130 interns who secured positions, three in four were female. This year, Subir announced plans that the target would be a 100 per cent female intake in 2017.

This is why HSBC doubled maternity leave entitlement from 12 weeks to 24 weeks across the GSCs in India last year, a measure that places the Bank in the top quartile of employers in the industry. In addition, female employees are now able to claim for childcare expenses. A spike in retention figures between the first and second half of 2016 among female employees having children shows this level of support is helping.

This initiative was just part of a wider effort by HSBC to drive gender diversity across its GSCs in India. These efforts were recognised by NASSCOM, the trade association for the Business Process Outsourcing (BPO) industry in 2016, with the GSC in Kolkata receiving the award for the ‘Highest Percentage of Female Employees in IT/ITES’ for the third consecutive year.

Take Two - helping women return to the workforce But that’s not all. A new programme called ‘Take Two’ has been launched in the GSCs. This is a new internship initiative that targets women professionals with at least six years of work experience, who have taken a break from the workforce. The objective of the programme is

Doubling maternity entitlement in India GSCs A growing number of educated women in urban India are taking career breaks, or removing themselves entirely from the workforce, to become full-time mothers. A recent survey by the Assocham Social Development Foundation found that twenty-five to thirty per cent of women had resigned following the birth of their first child. Providing support for women who are starting families is a big focus area for Subir and his leadership team.

Subir Mehra, Global Head of Operations, GSCs, speaking at the Take Two launch

to help these women return to the workforce. The 12-week programme will provide a structured, full-time internship program for the successful participants and will help them to plan for potential future careers at HSBC.

CERTIFICATE

Subir recognises the importance of choice. “There are many experienced women professionals who leave the workforce for personal reasons and may find it a daunting task to restart their careers. Our carefully designed Take Two programme offers an unique opportunity for these talented women professionals to restart after extended breaks, thus creating supported routes back to work for returners”.

Indian Excellence Awards

Subir is not alone in championing the importance of gender diversity, the Balance Network was set up as a voluntary employee group in HSBC in 2010 to bring colleagues together to talk about the things that make the biggest difference across the Group. It is now the most popular employee group and incorporates the efforts of 33,000 colleagues in six regions.

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Where people can be at their best Kirsty Roth has worked in a number of international organisations and believes, “a successful working culture is one which welcomes a range of views and opinions, and is comfortable with people who think and express themselves differently.”

<<Award>>

“After all, an organisation where people are confident to ask questions and raise ideas is more likely to try new things, find great solutions, adapt and innovate - and do better business as a result,” Kirsty says.

1. McKinsey - Why Diversity Matters (2016): http://www. mckinsey.com/businessfunctions/organization/ our-insights/why-diversitymatters 2. Korn Ferry Lack of Progress in Asia Pacific Board Diversity a Cause for Worry (2016): http://www.kornferry. com/press/lack-of-progressin-asia-pacific-boarddiversity-a-cause-for-worry/

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Global Head of Operations, Kirsty Roth

Company: HSBC Web Address: www.hsbc.com

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What is HSBC doing about this? The Bank has publicly stated its aim to achieve greater gender balance, and to increase the number of women in leadership roles. In the UK, HSBC has committed itself to a 50:50 male to female ratio of senior positions within the ring-fenced bank. Kirsty Roth knows all too well the

Kirsty suggests that, “of course gender balance is just one focus area of diversity and inclusion for us at HSBC, but it’s an important agenda because an inclusive culture helps us to better understand and serve our customers, and also allows us to attract and retain employees from a wider talent pool so that we have a workforce that will help us see things from a broader perspective, and avoid Group-think”.

Bricoleur Consulting is a boutique internal brand led, alignment research and recruitment firm. We recently invited General Manager, Nitya Rao-Perera to tell us more about the company.

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Good for business, good for performance In Asia-Pacific, a 2016 study from McKinsey showed that companies with greater female representation in the boardroom tend to be more profitable1.

With A 90% Plus Retention Rate

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Creating balance in the workplace, and building a diverse and inclusive working environment is not just good for business, it’s simply the right thing to do. Especially at HSBC, where a quarter of a million employees, who speak more than 100 languages, serve customers from around 4,000 offices in 70 countries and territories. opportunity and the challenge, she leads the Operations function at HSBC, which employs more than 60,000 colleagues in 54 countries and 268 cities. More than two-thirds of those employees are located in HSBC’s 21 Global Service Centres in Europe, the Middle East and Asia-Pacific.

Helping Build Teams That Love What They Do,

Also inside... Health and Wellness - Moving into the Digital Age - Optum® The International Travel College of New Zealand Ltd: Excellence, Integrity & Passion

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HSBC’s Drive to Encourage Women Back to the Workplace in India Like its employees, HSBC’s customers are hugely diverse, and spread around the world, whether in fast-growing countries with young populations, or in more developed economies with ageing ones. HSBC’s purpose is to connect customers to opportunities and that means employing people who reflect the diversity of the communities HSBC serves.

August 2017

APAC / March 2017 53


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Classic Package: £995

Front cover logo One page of editorial 2 crystal trophies Personalised digital logo 3-month interactive web banner advert on our homepage Customised digital certificate

Helping Build Teams That Love What They Do, With A 90% Plus Retention Rate Bricoleur Consulting is a boutique internal brand led, alignment research and recruitment firm. We recently invited General Manager, Nitya Rao-Perera to tell us more about the company.

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Drive for Constant Improvement

Excellence in Delivery Capabilities

‘The ‘Script of Life’

done to help transform Glen Stratton from Altro talks to us about what the company have of everyone that uses them. everyday spaces into environments that can improve the wellbeing

“In Asia Pacific, we are focused on delivering the highest quality solutions and an exceptional customer experience. Because we offer specialised products for high function areas we can separate our products and services from our competitors, who have a more general approach to these sectors. By building long term value added relationships we feel this will continue to set us apart into the future. “We have spent a lot of time as a team establishing who we are, what we stand for and why we are doing what we do. We are very focused on staying true to these principles. Bringing in talented people, empowering them and then supporting their own growth is also proving beneficial.”

14 APAC / March 2017

“As we sell premium products in the construction market with a focus on safety hygiene and sustainability, the biggest challenges have been emerging markets where these factors are lower priorities for many of the individual markets. Ensuring we stay true to our core strategy while addressing specific local needs is proving successful. It is a slow process however we have persistence, our own good people and some great regional partners taking us forward. “I get the motivation I need to succeed from our people. Helping them succeed and achieve their own goals in both business and life is very satisfying. There are times where you need to step back and reflect and finding that time for personal thought is also important to me.” “One of the appealing things about the APAC region is that it is so diverse. This provides big challenges however also big opportunities for companies who get their strategy correct. Of course these days, no one is truly isolated from world events however I feel there are still many emerging markets in the region that will provide a bright future for us.” As well as staying motivated in order to ensure the success of the business, Glen lists the other attributes he has that he believes have made him successful.

“Active listening, patience, persistence and a drive for constant improvement are behaviours I hold dear. I also feel the focus to strip away all the distractions and focus on what is really going to make a difference is a constant goal.” Price and technology are the main changes that have appeared in recent years in the construction industry. Glen explains these changes and how they affected business. “The construction industry continues to become more and more focused on price. The majority of building continues to be completed as cheaply as possible rather than delivering quality long term solutions to end-users. Margin issues and time line pressures for our customers continue to increase and in 2016 we saw several large flooring contractors enter in to periods of financial hardship or liquidation. “As we supply products to specialised areas such as Hospital surgeries, developments

in technology is going to play a huge part in our future. Altro have a dedicated innovations team with the specific goals of creating products that contribute to healthy environments and improved well-being. Recently we were awarded the ABA Business Award for Product Innovation for Altro Xpresslay, which was a very proud moment for us. The award was nice recognition of our constant drive for new and improved products.” Finally, Glen outlines what Altro APAC PTY Ltd have to look forward to in the near future. “In five years’ time we will have delivered the first stages of our plans, which will mean we are a very different company than the one we are today. This will have provided the foundations for our longer term plans through to 2035. We have very clear goals and an ambitious vision. My focus is on our amazing people and helping them to achieve what we have set out to do, and of course ensure we all have a great time doing it.”

Company: Altro APAC PTY LTD Name: Glen Stratton Web Address: www.asf.com.au

CERTIFICATE

Indian Excellence Awards

winner

2

0

Indian Excellence Awards



“We are a global leader of specialised products to the health, education, hospitality, retail and pharmaceutical sectors. We are often first to market with innovative products. Our client base is rather wide including governments, architects, builders, flooring contractors and end users.

Glen explains what the challenges of working in the APAC region are and how he has managed to overcome these challenges through keeping motivated and positive.

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Altro is a third generation, family owned business that manufacturers hygienic floor and wall coverings. Altro APAC is a fully owned subsidiary with teams in China, Australia, New Zealand and distribution partners in most other Asian countries. Glen Stratton spoke to us about the firms impact in the industry.

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• • • • •

August 2017

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Core Package: £595 • • • •

One page of editorial 1 crystal trophy Personalised digital logo Customised digital certificate 1701AP01

,

Drive for Constant Improvement done to help transform Glen Stratton from Altro talks to us about what the company have of everyone that uses them. everyday spaces into environments that can improve the wellbeing

“In Asia Pacific, we are focused on delivering the highest quality solutions and an exceptional customer experience. Because we offer specialised products for high function areas we can separate our products and services from our competitors, who have a more general approach to these sectors. By building long term value added relationships we feel this will continue to set us apart into the future. “We have spent a lot of time as a team establishing who we are, what we stand for and why we are doing what we do. We are very focused on staying true to these principles. Bringing in talented people, empowering them and then supporting their own growth is also proving beneficial.”

“As we sell premium products in the construction market with a focus on safety hygiene and sustainability, the biggest challenges have been emerging markets where these factors are lower priorities for many of the individual markets. Ensuring we stay true to our core strategy while addressing specific local needs is proving successful. It is a slow process however we have persistence, our own good people and some great regional partners taking us forward. “I get the motivation I need to succeed from our people. Helping them succeed and achieve their own goals in both business and life is very satisfying. There are times where you need to step back and reflect and finding that time for personal thought is also important to me.”

“Active listening, patience, persistence and a drive for constant improvement are behaviours I hold dear. I also feel the focus to strip away all the distractions and focus on what is really going to make a difference is a constant goal.” Price and technology are the main changes that have appeared in recent years in the construction industry. Glen explains these changes and how they affected business. “The construction industry continues to become more and more focused on price. The majority of building continues to be completed as cheaply as possible rather than delivering quality long term solutions to end-users. Margin issues and time line pressures for our customers continue to increase and in 2016 we saw several large flooring contractors enter in to periods of financial hardship or liquidation.

“One of the appealing things about the APAC region is that it is so diverse. This provides big challenges however also big opportunities for companies who get their strategy correct. Of course these days, no one is truly isolated from world events however I feel there are still many emerging markets in the region that will provide a bright future for us.”

“As we supply products to specialised areas such as Hospital surgeries, developments

in technology is going to play a huge part in our future. Altro have a dedicated innovations team with the specific goals of creating products that contribute to healthy environments and improved well-being. Recently we were awarded the ABA Business Award for Product Innovation for Altro Xpresslay, which was a very proud moment for us. The award was nice recognition of our constant drive for new and improved products.” Finally, Glen outlines what Altro APAC PTY Ltd have to look forward to in the near future. “In five years’ time we will have delivered the first stages of our plans, which will mean we are a very different company than the one we are today. This will have provided the foundations for our longer term plans through to 2035. We have very clear goals and an ambitious vision. My focus is on our amazing people and helping them to achieve what we have set out to do, and of course ensure we all have a great time doing it.”

CERTIFICATE Indian Excellence Awards

2

0

1

8

This is to Certify:

<<Company Name>>

Has Been Named:

<<Award>>

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“We are a global leader of specialised products to the health, education, hospitality, retail and pharmaceutical sectors. We are often first to market with innovative products. Our client base is rather wide including governments, architects, builders, flooring contractors and end users.

Glen explains what the challenges of working in the APAC region are and how he has managed to overcome these challenges through keeping motivated and positive.



Altro is a third generation, family owned business that manufacturers hygienic floor and wall coverings. Altro APAC is a fully owned subsidiary with teams in China, Australia, New Zealand and distribution partners in most other Asian countries. Glen Stratton spoke to us about the firms impact in the industry.

Company: Altro APAC PTY LTD Name: Glen Stratton Web Address: www.asf.com.au

As well as staying motivated in order to ensure the success of the business, Glen lists the other attributes he has that he believes have made him successful.

14 APAC / March 2017

winner



Indian Excellence Awards

2

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1

8

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Free press release and inclusion in the online award’s directory

Stand Alone Elements Crystal trophy - £250 Wall plaque - £250 Personalised digital logo - £195 Customised digital certificate - £195

2018 Indian Excellence awards packages  
2018 Indian Excellence awards packages