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Education and Community. AHE is your gateway to both.

Explore...and Engage!

“Knowledge has power. It controls access to opportunity and advancement” — Peter Drucker


Power your success. What do you have to offer that no one else does? Recognizing this and acting on it is crucial to your success. Today’s environmental services professionals need a powerful arsenal of skills to drive success and meet organizational goals. AHE’s ENGAGE offerings will help you develop your skills and create your competitive advantage.

AHE is your gateway to professional development, education, and fulfillment. EXPLORE & ENGAGE Association for the Healthcare Environment (AHE) is the authoritative source on the healthcare environment: a professional association affiliated with the American Hospital Association (AHA) providing cutting-edge information and solutions, multi-level training and education, and unparalleled leadership and networking opportunities for professionals in all areas of the healthcare environmental services industry. Explore AHE’s community of practitioners to discover your strengths, develop your capabilities, and gain access to the individuals, opportunities, and tools you need to thrive in your career. Membership in AHE opens up a world of possibility and resources, and while membership allows you to take advantage of all AHE’s online education offerings for free, anyone is welcome to ENGAGE and benefit from the wealth of knowledge, education, leading practices, and applicable training AHE offers to professionals working to advance the healthcare environment.

Join AHE today to explore our vibrant learning community. Visit www.ahe.org to learn more about the benefits of membership and to complete the online application.


Signature Programs Certificate of Mastery in Infection Prevention and Control for Environmental Services Professionals (CMIP) CMIP is a new 30-hour certificate program that provides environmental services leaders and professionals with the requisite knowledge to meet the CMS requirements for a “trained” professional in infection prevention and control specific to the clinical environment of care. This robust certificate program requires online pre-work and an in person training session, along with post-session learning and a capstone project. CMIP DELIVERS: • A comprehensive infection prevention focused curriculum • A robust portfolio of evidence-based resources • Tools for collaboration to reduce HAIs across the continuum of care Demonstrate confidence in your role as an integral part of the care team. Establish credibility as a contributor to the infection prevention and control plan and gain the respect you deserve. 2017 PROGRAM DATES

SPRING PROGRAM Online pre-session: starts March 13 In person session: April 12, in Baltimore, MD

SUMMER PROGRAM Online pre-session: starts May 22 In person session: June 22, near Milwaukee, WI

Certified Healthcare Environmental Services Professional (CHESP) CHESP is a premier credential based on a sound assessment that provides distinction among healthcare environmental services professionals who demonstrate advanced knowledge in the areas of: regulatory compliance, design and construction, environmental sanitation operations, waste management operations, textile management operations, finance, and administration. Some of the benefits of certification include industry recognition, job mobility, and employment opportunities along with increased earning power. According to a recent survey on management compensation, environmental services managers earn nearly 25% more annually with a CHESP than without it. COMPONENTS: • Eligibility: Eligibility is based on a blend of education and healthcare-specific experience. • Examination: Candidate must pass a 110-item multiple-choice certification examination. • Renewal: Certification is valid for three years. Forty-five (45) documented contact hours of continuing professional education are required for renewal.

Salaries showed a sizable increase for managers who have earned CHESP.

Demonstrate your expertise and earn your CHESP — Learn about the preparation guide book (p.15), and 2017 Study Group online course (p.8).

FALL PROGRAM Online pre-session: starts August 14 In person session: at EXCHANGE September 17, in Orlando, FL WINTER PROGRAM Online pre-session: starts October 30 In person session: November 30, in Phoenix, AZ

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Signature Programs

Get your team certified!

Certified Healthcare Environmental Services Technician (CHEST)

Infection Prevention, Cleaning and Disinfection in the Operating Room

The CHEST program provides evidence-based training and certification for environmental services frontline technicians. It is the only comprehensive, healthcare specific, best practice referenced training program developed specifically for the healthcare environmental services frontline staff.

The operating room/surgical suite in a healthcare organization is a busy and dynamic environment, and perhaps the most critical area in a healthcare setting. Environmental services plays a vital role in the operating room, making significant contributions to patient safety and satisfaction, and towards maintaining a healthy, properly cleaned, and disinfected environment. Through this new certification program, AHE seeks to ensure frontline environmental services staff are thoroughly trained, highly skilled and fully prepared for their role in the operating and other procedure rooms.

Through proper care and maintenance of the healthcare environment, technicians play an essential role in patients’ experience of care, as well as, ensuring patient safety and satisfaction. Today’s healthcare environmental services teams strive to go beyond cleaning, disinfecting, and caring for the environment. They seek to create clean and quiet healing atmospheres that lead to improved outcomes. In order to achieve these quality outcomes, technicians must be well-trained and demonstrate competence in a number of key areas including cleaning and disinfection, infection prevention, waste management, patient satisfaction, patient and healthcare worker safety and communication. 2017 TRAIN-THE-TRAINER WORKSHOPS February 27-28, March 1 Near Charlotte, North Carolina May 10-12 Chicago, Illinois September 17-20 Orlando, Florida November 14-16 Near Las Vegas, Nevada

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NEW

CERTIFICATION PROGRAM!

2017 WORKSHOPS To be announced

AHE Fellow (FAHE) The FAHE designation recognizes current AHE members for reaching the highest level of education and achievement in both the Association and in the environmental services field. FAHE status is given to active members who have excelled in specific areas and have submitted an acceptable, original, unpublished paper on a current aspect of environmental services. GO TO WWW.AHE.ORG TO REGISTER, DOWNLOAD APPLICATIONS, AND LEARN MORE!


EXPRESS Courses NEW FOR 2017, AHE has added EXPRESS Courses to the EXPRESS – AHE on the Go library. These are self-directed courses for the independent learner. After the launch date, EXPRESS courses can be accessed and completed at any time, any day, and anywhere you have internet connection. Each course is one lesson and will range between 1 – 2 CPE credits.

NEW COURSE

NEW COURSE

Microbiology and HAIs Microbiology, the study of microorganisms, can seem daunting to environmental services professionals. A basic understanding of terminology, habitats, and characteristics can help alleviate some of these fears. This Express course will provide an understanding of the basic grouping of microorganisms, how this grouping applies to label claims of disinfectants, and give environmental services professionals the confidence to easily discuss microorganisms and their impact in healthcare settings. 2017 COURSE LAUNCH DATE (2 CPE CREDITS) July 31 Members: FREE

NEW

THIS YEAR, EXPRESS COURSES!

Non-Members: $99.00

Prepared for Emergency Events: Environmental Services Evolving Role in Response and Recovery Environmental services has a critical role in the management of emergency events in healthcare facilities. Environmental services professionals and technicians can be involved in everything from recovery efforts following an emergency event, to responding quickly during biological events, to assisting in evacuations when needed. This course will look at the evolving roles of environmental services in emergency response and recovery, and the training necessary to ensure the department is prepared. 2017 COURSE LAUNCH DATE (2 CPE CREDITS) December 11 Members: FREE

Non-Members: $99.00

“Tell me and I forget. Teach me and I remember. ” .

Involve me and I learn — Benjamin Franklin

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EXPRESS Videos and Podcasts AHE EXPRESS also offers educational videos delivered by environmental services and infection prevention thought leaders. Each month AHE will launch short EXPRESS videos containing hot topics and emerging trends to bring you useable and valuable information and tips designed to help you learn, enhance your leadership skills, and jump-start your professional development. Here is a full list of the available EXPRESS Video Podcasts for 2017: JANUARY JANUARY

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What Environmental Services Professionals Need to Know About Staffing Their Department AHE & The CDC: The Role of the Environment in the Reduction of HAIs FEBRUARY

FEBRUARY

2

Flooring Strategies and Selection

2

JULY

6

The Push and Pull of Change Management Improving HCAHPs Scores — in a Real Way

AUGUST

3

APRIL

6

QMRA — A Modeling Tool to Evaluate Infection Control Practices Demystifying Workers’ Compensation M AY

MAY

4

The Power of A3 Thinking: Plan, Do, Check, Act Don’t Get Stuck: 4 Steps for Reducing and Preventing Sharps Injuries

SEPTEMBER

25

1

6

Importance of Environmental Services Professionals in the Patient Satisfaction Journey Legionella – Keeping Your Facility Out of Hot Water

EXCHANGE 2017 Orlando, Florida

OCTOBER

5

Maximizing your ROI with a Proper Linen Utilization Program Understanding UVC technology — UVC is it for me? NOVEMBER

NOVEMBER

2

JUNE JUNE

Medicare’s 5 Star Rating and What it Means for your Department Pros & Cons of Microfiber Products SEPTEMBER

OCTOBER

APRIL

Understanding Your Healthcare Waste Stream People are the Job: How Helping Each Other Creates a Better Team AUGUST

CHEST in a Nutshell MARCH

MARCH

J U LY

Positive Leadership: Eliminating Negative Influences Soft Surfaces In Healthcare — Moving From Comfortable to Cleanable Surfaces to Prevent Pathogen Transmission DECEMBER

DECEMBER

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Changing Behavior Through Story Telling 7S Model: How to Assess and Monitor Change


ENGAGE: AHE Education programs take a unique approach to online learning: the entire online educational program is INCLUDED in AHE membership, and can be accessed 24 hours a day, 7 days a week from work, home, or wherever life takes you. Gain access to relevant, informative, and carefully selected articles, reading materials, videos, webinars, podcasts, and other interactive learning materials. Engage Today. Register Now! Visit www.ahe.org to get started.

“Education is the kindling of a flame, not the filling of a vessel.” — Socrates

2017 Online Courses and Webinars AHE’s online suite of programs offer an opportunity to engage with course facilitators as well as other learners and practitioners. Together, participants delve into common work issues as well as more complex challenges to gain a more global understanding of how essential environmental services is to healthcare—and the role we play in saving lives.

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Online Courses Foundations for Success in Environmental Services Management

“A mind is like a parachute. It doesn’t work if it is not open.” — Frank Zappa

To win in today’s challenging job market, you must distinguish yourself from the competition. If you are a new manager or supervisor in environmental services, consider building your professional knowledge and developing critical skills through enrollment in the Foundations for Success in Environmental Services Management course. This ten-week course explores the range of foundational management practices in environmental services. The program is packed with essential content, covering topics such as environmental sanitation, infection control and prevention, staffing requirements and methodology, productivity indicators, effective communication and reporting, customer service excellence, and process improvement.

to Waste Management; Operations Related to Textile Management; Financial Stewardship; and Administration. Participants will study these content areas by reviewing the electronic version of the Official CHESP Preparation Guide, 3rd Edition provided within the course. Students will also have the opportunity to interact and collaborate with other CHESP seekers to gain a more comprehensive perspective of the Environmental Services industry and better prepare for the Exam. 2017 COURSE START DATES: 6 WEEKS February 6 – March 19 May 15 – June 25 August 7 – September 17 October 16 – November 26 Members: FREE 12 CPE CREDITS

Non-Members: $179.00

2017 COURSE START DATES: 10 WEEKS January 23 – April 2 July 10 – September 17 Members: FREE 12 CPE CREDITS

SUPPLEMENTAL RESOURCE Non-Members: $259.00

SUPPLEMENTAL RESOURCES

Available for Purchase through AMP’s website

CHESP Self-Assessment Examination (SAE) Member: $115.00 Non-Member: $200.00

Available for Purchase through AHE’s Online Store

• Practice Guidance for Healthcare Environmental Cleaning, Second Edition • Glossary of Healthcare Terms For Environmental Services Equipment and Supplies

CHESP Study Group Delivering high-quality healthcare requires highly qualified people. This preparatory course is designed for professionals preparing for the comprehensive and challenging CHESP Certification Exam. While not designed to teach examination content specifically, the content of the course is focused on the seven content domains of Environmental Services competency: Regulatory Compliance; Planning, Design, and Construction; Operations Related to Environmental Sanitation; Operations Related

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Ultimate Scores for the Ultimate Experience: How Improving the Patient Experience Will Improve Your HCAHPS Consider that patients may soon begin selecting hospitals based on HCAHPS scores. Are the HCAHPS scores for your facility above the 90th percentile? Are the scores of other, competing healthcare facilities above the 90th percentile? Demystify the steps needed to improve the patient experience and ultimately improve your HCAHPS scores. Learn how patients’ perceptions of quality healthcare differs from healthcare professionals’ and how this should influence patient care. Discuss best practices and current trends regarding cleanliness and a quiet healthcare environment. Learn the importance of HCAHPS data, value versus


Online Courses volume-based reimbursement, and what changes your organization may need to implement to improve the patient experience, HCAHPS scores, and reimbursement. 2017 COURSE START DATES: 5 WEEKS February 13 – March 19 October 2 – November 5 Members: FREE 6 CPE CREDITS

Non-Members: $239.00

Employee Engagement: Going the Extra Mile The healthcare environment is rapidly changing, and healthcare facilities must adapt. To thrive in this ever-shifting work world, environmental services leaders must make employee engagement a priority. Employee engagement equals the extent to which employees are emotionally connected and committed to their organization and their role, and their willingness to go the extra mile for their organization, department, or manager. Engaged employees are essential to an organization’s long-term success. However, on average, only one in three employees are engaged. How do you cultivate an engaged workforce? This online course examines the major factors, trends, and drivers of employee engagement. It explores why engagement is vital to the department’s success, and how managers can boost engagement to position the environmental services team to succeed. The course is specifically designed to stimulate your thinking about how altering a few management practices can change the culture of your department. 2017 COURSE START DATES: 6 WEEKS March 20 – April 30 June 26 – August 6 Members: FREE 4 CPE CREDITS

Non-Members: $239.00

The Lean Management System in Healthcare Ever-increasing healthcare costs are a critical financial concern for healthcare facilities and the nation. How are today’s leading facilities managing costs effectively? What is their secret to success? Lean management techniques have proven to be a critical factor in the success of many organizations. What can Lean do for you and your organization? Learn how to use Lean to eliminate waste in environmental services processes and to drive continuous quality improvement and employee job satisfaction. This self-directed, interactive online course will use case studies and exercises to lay the foundation for creating a Lean healthcare organization through the application of Lean tools and concepts such as value stream mapping, 5S, mistake proofing, and more. When properly implemented, the Lean system can bring tangible results for environmental services, the facility, the staff, and ultimately patients. 2017 COURSE START DATES: 6 WEEKS April 10 – May 21 November 6 – December 17 Members: FREE 5 CPE CREDITS

Non-Member: $239.00

Disinfectants: The Essentials of Evaluation and Selection As an environmental services leader and key decision-maker, you are often challenged with evaluating new disinfectants for your facility or healthcare system. Perhaps you’ve reviewed the literature on the successful trial of a new disinfectant and question whether it would work effectively in your facility. In this online course learners will objectively review studies and compare data with evidence-based infection prevention recommendations. This online course is designed as a selfdirected and facilitated educational program for healthcare environmental services professionals. The course provides information

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2017 Education Calendar JANUARY

January 18

MARCH

EXPRESS VIDEO

What Environmental Services Professionals Need to Know About Staffing Their Department

January 18

EXPRESS VIDEO

AHE & The CDC: The Role of the Environment in the Reduction of HAIs

January 23 – April 2

COURSE

Foundations for Success in Environmental Services Management

March 2

EXPRESS VIDEO

The Push and Pull of Change Management

March 2

February 2

EXPRESS VIDEO

Flooring Strategies and Selection

February 2

March 13 – May 21

CMIP

Certificate of Mastery in Infection Prevention (In Person session 4/12 Baltimore) WEBINAR

Employee Engagement: Going the Extra Mile

May 18

Certified Healthcare Environmental Services Technician (CHEST) Train-the-Trainer program [Charlotte, NC area]

April 6

EXPRESS VIDEO

JUNE

COURSE

June 1

WEBINAR

The Buck Stops Here!

April 24 – May 21

CMIP

Certificate of Mastery in Infection Prevention (In Person 6/22 Grafton, WI)

EXPRESS VIDEO

The Lean Management System in Healthcare

April 20

WEBINAR

May 22 – July 30

Demystifying Workers’ Compensation

April 10 – May 21

COURSE

New Organisms in Healthcare: When to Panic, When to Carry On

February 13 – March 19

February 27 – March 1

T-CHEST

CHESP Online Study Group

QMRA – A Modeling Tool to Evaluate Infection Control Practices

T-CHEST

May 10 – May 12

May 15 – June 25

COURSE

April 6

Hazardous Waste Pharmaceuticals: EPA’s Proposed Rule Change

COURSE

Essentials of Infection Prevention and Environmental Hygiene

March 20 – April 30

CHESP Online Study Group

WEBINAR

May 8 – June 25

Environmental Services and Patient Safety: Building Collaborative Partnerships

APRIL

February 16

EXPRESS VIDEO

Certified Healthcare Environmental Services Technician (CHEST) Train-the-Trainer program [Chicago, IL]

COURSE

Ultimate Scores for the Ultimate Experience

The Power of A3 Thinking: Plan, Do, Check, Act

Don’t Get Stuck: 4 Steps for Reducing and Preventing Sharps Injuries

CHEST in a Nutshell

COURSE

EXPRESS VIDEO

May 4

Improving HCAHPs Scores — in a Real Way

EXPRESS VIDEO

February 6 – March 19

May 4

EXPRESS VIDEO

March 16 FEBRUARY

MAY

June 1 COURSE

Disinfectants: The Essentials of Evaluation and Selection

EXPRESS VIDEO

Importance of Environmental Services Professionals in the Patient Satisfaction Journey EXPRESS VIDEO

Legionella – Keeping Your Facility Out of Hot Water

June 5 – July 9

COURSE

Principles of Effective Linen Management

June 15

WEBINAR

Saving Time and Money with Your Linen Department

June 26 – August 6

Employee Engagement: Going the Extra Mile

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COURSE


2017 Education Calendar J U LY

July 6

SEPTEMBER EXPRESS VIDEO

Understanding Your Healthcare Waste Stream

July 6

September 25

NOVEMBER

CONFERENCE

EXCHANGE 2017 Orlando, Florida

July 10 – September 17

COURSE

Foundations for Success in Environmental Services Management

November 2

July 20

WEBINAR

Do You Have a Seat at the Table? Knowing the Role of the Environmental Professional

July 31

EXPRESS COURSE

Microbiology and HAIs

OCTOBER

October 2 – November 5

COURSE

Ultimate Scores for the Ultimate Experience

October 5

EXPRESS VIDEO

Maximizing your ROI with a Proper Linen Utilization Program

October 5

EXPRESS VIDEO

Positive Leadership: Eliminating Negative Influences

EXPRESS VIDEO

People are the Job: How Helping Each Other Creates a Better Team

November 2

EXPRESS VIDEO

Soft Surfaces In Healthcare — Moving From Comfortable to Cleanable Surfaces to Prevent Pathogen Transmission

November 6 – December 17

COURSE

November 13 – December 17

COURSE

The Lean Management System in Healthcare

Principles of Effective Linen Management EXPRESS VIDEO

Understanding UVC technology — UVC is it for me?

October 16 – November 26

COURSE

October 23 – December 10

COURSE

CHESP Study Group

November 14 – November 16 T-CHEST Certified Healthcare Environmental Services Technician (CHEST) Train-the-Trainer program [Las Vegas, NV area]

AUGUST

August 3

EXPRESS VIDEO

Medicare’s 5 Star Rating and What it Means for your Department

Essentials of Infection Prevention and Environmental Hygiene

October 30 – January 7, 2018 August 3

EXPRESS VIDEO

Pros & Cons of Microfiber Products

August 7 – September 17

WEBINAR

No Touch Disinfectant Technology

DECEMBER

December 7

EXPRESS VIDEO

Changing Behavior Through Story Telling

COURSE

December 7

CHESP Online Study Group

August 14 – October 30

CMIP

Certificate of Mastery in Infection Prevention (In Person 9/17 Orlando)

August 14 – September 10

Certificate of Mastery in Infection Prevention (In Person 11/30 Phoenix)

CMIP

November 16

COURSE

Disinfectants: The Essentials of Evaluation and Selection

EXPRESS VIDEO

7S Model: How to Assess and Monitor Change

December 11

EXPRESS COURSE

Prepared for Emergency Events: Environmental Services Evolving Role in Response and Recovery

December 14

WEBINAR

Building a Culture of Excellence

August 17

WEBINAR

Disinfectants: Uses and Limitations

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Online Courses on ‘why’ disinfectants are needed, and then delves into ‘what’ and ‘how to’ use products, before an educated decision can be made on the selection of a disinfectant. 2017 COURSE START DATES: 4 WEEKS April 24 – May 21 August 14 – September 10 Members: FREE 4 CPE CREDITS

Non-Members: $279.00

Essentials of Infection Prevention and Environmental Hygiene

“Education is not something you can finish.” — Isaac Asimov

Emerging infectious diseases, contagious viral strains, and antibiotic resistant ‘superbugs’ are major threats for healthcare institutions. Knowledge of the most current infection prevention measures, including evidencedbased environmental surface cleaning and disinfection practices, is of paramount importance. The Essentials of Infection Prevention and Environmental Hygiene course is specifically designed to help non-clinical workers gain knowledge in epidemiology concepts, effective infection prevention and control methods, and recommended cleaning and quality monitoring practices. The content covers a wide spectrum of topics, including a brief introduction to the microbiology of organisms such as Methicillin-Resistant Staphylococcus aureus (MRSA) and Clostridium difficile, transmission and prevention methods, employee protection guidelines with Personal Protective Equipment (PPE), recommended protocols for patient room cleaning, and environmental monitoring technologies. This essential course also includes guidance document excerpts from AHE, the Centers for Disease Control, and OSHA’s Standards for Blood Borne Pathogens. 2017 COURSE START DATES: 7 WEEKS May 8 – June 25 October 23 – December 10 Members: FREE 10 CPE CREDITS

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Non-Members: $259.00

SUPPLEMENTAL RESOURCES Available for Purchase through AHE’s Online Store

• Glossary of Healthcare Terms for Environmental Services

Principles of Effective Linen Management This facilitated online course is for healthcare environmental services and textile care professionals. The course provides an introduction and overview of key linen management issues such as linen utilization, abuse and loss management, infection prevention in textiles (including a discussion focused on the science of antimicrobial textiles), effective laundry management options and operations, OSHA standards, and HLAC accreditation standards. 2017 COURSE START DATES: 5 WEEKS June 5 – July 9 November 13 – December 17 Members: FREE 5 CPE CREDITS

Non-Members: $179.00

SUPPLEMENTAL RESOURCES Available for Purchase through AHE’s Online Store

• Healthcare Textile Services Training Manual • Healthcare Textile Services: Infection Control Manual


Webinars Webinar Pricing: Members: FREE | Non-Members: $59

Leadership Webinar Series Environmental Services and Patient Safety: Building Collaborative Partnerships Thursday, March 16 Protecting patients is a core element of the Environmental Services Program, but requires collaboration across multiple stakeholders throughout the continuum of care. Register for this program to discuss the necessary core elements for building a formidable alliance with key stakeholders to improve overall patient safety and frontline staff engagement in reducing risk.

Do You Have a Seat at the Table? Knowing the Role of the Environmental Services Professional Thursday, July 20 Environmental services leaders and professionals must have an understanding of, and ensure their involvement with, design and construction of new healthcare space or renovation of existing space. Managers and directors must be knowledgeable and counted on as subject matter s for appropriate surface acquisitions and resulting maintenance oversight. Along with their partners in facilities

and engineering, environmental services managers will work closely with architects in the design phase and ensure appropriate wall, floor and horizontal surfaces of the construction areas are incorporated with materials that will allow for the most efficient cleaning and maintenance possible. In addition, acquiring the Certificate of Mastery in Infection Prevention (CMIP) and understanding the vital aspects of infection prevention during construction will allow the successful leader to recommend choices and direct design which will be in alignment with the hospital’s vision and mission.

Building a Culture of Excellence Thursday, December 14 Building a Culture of Excellence starts with having a trained workforce led by clear strategic goals that have tangible milestones. This session will touch on how to reduce turnover by investing in your team members and promoting from within. We’ll also explore how to identify the strengths, weaknesses, opportunities, and threats to your department and create action plans accordingly.

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Webinars Critical Knowledge Webinar Series

FREE  TO ALL

both members and non-members

Hazardous Waste Pharmaceuticals: EPA’s Proposed Rule Change Thursday, February 16 Presenters from the Environmental Protection Agency (EPA) provide information on the Proposed Rule: Management Standards for Hazardous Waste Pharmaceuticals. This rule proposes a tailored, sector-specific set of regulations for the management of hazardous waste pharmaceuticals by healthcare facilities (including pharmacies) and reverse distributors. It will provide standards to ensure the management of hazardous waste pharmaceuticals is safe and workable within the healthcare setting.

The Buck Stops Here! Thursday, April 20 As environmental services leaders, all too often we get caught up with the way our facilities “look” because that is where many of us are most comfortable. However, running an efficient

department demands that we spend time analyzing the department’s financial performance. Understanding how the facility benchmarks the environmental services department is critical to understanding how and where adjustments to budgets need to be made. Also important is an understanding of return on investment (ROI) and how to prepare ROI spreadsheets for capital equipment purchases, leases or service agreements. Join us for this riveting session as we delve into the financial world of today’s environmental services leader.

Saving Time and Money with Your Linen Department Thursday, June 15 How to be more efficient in laundry operations is always a challenge, determining linen levels on par carts, communicating to end users about the cost of linen loss and misuse and safe handling practices are all skills that are needed to make the department a more value-added operation.

Trends in Infection Prevention and Environmental Hygiene Webinar Series New Organisms in Healthcare: When to Panic, When to Carry On Thursday, May 18 As healthcare consumers we are often bombarded with information from various news outlets about new or emerging organisms, or even old organisms like E. coli that are now resistant to antibiotics. Understanding disease transmission, and how the 6 links in the chain of infection can be broken through infection prevention and proper care of the environment can help prevent panic.

Disinfectants: Uses and Limitations Thursday, August 17 With such a large number of disinfectants on the market, each with their own characteristics, use dynamics, and pros and cons, how can professionals stay abreast? Despite the

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challenges, understanding the chemistry of disinfectants, their mode of action, contact times and efficacy is vital for effective environmental services functions. 1. Understand the basic chemistries used in healthcare disinfectants 2. Utilize the behavior of different chemistries to maximize cleaning and disinfection 3. Understand the limitations and benefits of chemistries used in disinfectants 4. Discuss characteristics of an ideal disinfectant.

No Touch Disinfectant Technology Thursday, November 16 What are the pros and cons of ultra violet (UV) light equipment and fogging systems? Join us in this program as we provide a breakdown of each system citing specific pros and cons of each.


Publications An Ounce of Prevention: Waste Reduction Strategies for Healthcare Facilities This book illustrates a basic but comprehensive approach to implementing waste reduction and recycling strategies in healthcare facilities. Learn definitions for waste management terms, how to cut costs and improve productivity, and increase your understanding of the waste management system. Product Code: 057007

Member: $29.95

Non-Member: $75.00

Practice Guidance for Healthcare Environmental Cleaning, Second Edition This publication, prepared by the Association for Healthcare Environment (AHE) and edited by environmental services and infection control professionals, contains recommendations for effective environmental cleaning in healthcare facilities. Intended for directors and managers of healthcare environmental services, this book is designed to be a resource for proper cleaning techniques and procedures based on guidelines by the CDC, OSHA, the EPA, and other regulatory or governmental agencies. Professionals new to the industry and those interested in updating policies and procedures will be particularly interested in this newly revised publication. Product Code: 057034 (Print) Product Code: P057034 (EBook)

Member: $239.00

Non-Member: $359.00

Recommended Practice Series: Environmental Services Equipment and Supplies ES technicians must have the requisite knowledge and expertise to select and use the equipment and supplies that are the most germane to the specific tasks to which they are assigned. Equipment and supplies, including carts and tools, are essential, discrete components of safe, efficient, and productive Environmental Services (ES) operations. Product Code: 057953

Member: $49.00

Non-Member: $89.00

Recommended Practice Series: Integrated Pest Management, Second Edition In this first in a series of Recommended Practice documents, certified entomologists from Orkin and Western Pest Services teamed with AHE to offer a complete How To guide on implementing and maintaining an effective IPM program in a health care facility. Product Code: 057958

Member: $25.00

Non-Member: $45.00

Healthcare Environmental Services Preparation Guide — The CHESP Review Guide, 3rd Edition This updated, newly-revised review guide will help environmental services professionals better prepare for the CHESP Certification Examination. AHE has designed this guide to enhance overall knowledge in the seven core content domains that are covered in the CHESP exam: •  Regulatory Compliance

•  Operations Related to Waste Management

•  Design and Construction

•  Operations Related to Textile Management

• Operations Related to Environmental Sanitation

•  Finance • Administration

Product Code: 057960

Member: $89.00

Non-Member: $129.00

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Publications The Practical Application of Disinfections and Sterilization in Healthcare Facilities This comprehensive, easy-to-reference book takes the guesswork out of choosing which disinfection and sterilization products to use. The guide includes more than 300 pages of valuable information, presented in non-technical language for the management professional. It provides an understanding of when, where, and how disinfection and sterilization should occur, as well as EPA-registered chemicals appropriate for the job. Product Code: 057031

Member: $49.95

Non-Member: $69.95

Recommended Practice Series: Disaster Readiness & Recovery Environmental services departments are essential in maintaining hospital operations during an emergency situation. This new recommended practice provides multi-disciplinary guidance (particularly for environmental services departments) on issues and concerns that arise during all phases of a disaster. Beginning with a national overview of government programs currently in place, this document covers the entire spectrum of a disaster, drilling down to aspects encountered by frontline workers. The tool has an emphasis on cleaning for health, hygiene, and safety, and can be used as a facility-wide step-by-step guide for disaster preparedness. This Recommended Practice was developed for AHE by MEDLOG Inc. a private, veteran-owned consulting company dedicated to healthcare disaster preparedness and readiness enhancements. Product Code: 057800

Member: $79.00

Non-Member: $179.00

Glossary of Healthcare Terms for Environmental Services, Second Edition

This newly expanded and updated online Glossary of Healthcare Terms for Environmental Services, Second Edition is an essential resource for environmental services professionals in the vanguard of healthcare support services. The Glossary explains terms, concepts, and ideas related to infection prevention, healthcare reform, insurance, sustainability, waste management, business and labor, laundry, chemicals, sanitation, general science, and a myriad of additional subjects. The expanded edition provides beneficial information for those new to environmental services as well as those with many years of experience. Product Code: P057950 (EBook Format)

Member: $49.00 each

Non-Member: $69.99 each

“Education is not something you can finish.” — Isaac Asimov

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AHE Membership Application To ensure your membership application is processed correctly, please take the time to complete all applicable sections of the form and include it with your membership payment.

Date: _________ | _________ | _________

Membership Status (select one):  

 new  

 renewal

Membership # (if applicable):______________________________________________________________________________________________________

CONTACT INFORMATION

PROFESSIONAL PROFILE

Prefix:______________________________________________________________________________

ABOUT YOU

First Name:____________________________________________________ Middle Initial:__________ Last Name:__________________________________________________________________________ Suffix:______________________________________________________________________________ Designation(s):_______________________________________________________________________

Gender:  

 Male  

 Female

Date of Birth: _________ | _________ | _________ Highest Level of Education:   High School/GED

  Bachelor’s degree

  Some College

  Master’s degree

  Technical School

  Doctoral degree

  Associate degree

 Other

WORK

Years Worked in Environmental Services

Title:_______________________________________________________________________________

Profession:

Organization:________________________________________________________________________ Address:____________________________________________________________________________

  0-1 years

  11-20 years

  2-5 years

  more than 20 years

  6-10 years Level of Responsibility (please select one):

City, ST, Zip:_________________________________________________________________________

  Administrative Assistant

Country:____________________________________________________________________________

 Associate  Clinician

Work Phone:___________________________________________________ Extension:_____________ Mobile:______________________________________Fax:____________________________________

 Consultant  Director   Executive (CEO, CFO, President)

Email:______________________________________________________________________________

 Manager  Supervisor

HOME

 Technician

Address:____________________________________________________________________________ City, ST, Zip:_________________________________________________________________________ Home Phone:________________________________________________________________________

  Vice President  Other Do you belong to a local AHE Chapter (Please specify)   Yes  

Mobile:______________________________________Fax:____________________________________

  No

Chapter Name:____________________________

Email:______________________________________________________________________________ Please send all future AHE communications to my primary address (please select one):  Work  

 Home

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AHE Membership Application DUES AND PAYMENTS Please select from the appropriate membership category below. AHE reserves the right to place you in the correct category and bill you for the remaining dues if you sign up for the inappropriate membership category.  Professional Active Membership (PAM) $150 — shall be available to an individual who is directly employed by a health care facility (i.e. an organization that provides direct patient care such as an acute care hospital, long term care, ambulatory care center, etc.) and has responsibility for caring for the health care environment. PAM members may serve on committees and task forces, vote and hold office in accordance with Article 7.  Associate Member (ASC) $200 — shall be available to an individual whois employed by a company or organization other than a health care facility (e.g., contract service providers, corporate contractors, vendors, suppliers or, health care associations) that provides professional active members with professional, technical, and/or consulting services and/or products. Associate members may serve on committees and task forces, vote and hold oce in accordance with Article 7.  Ally Member (ALLY) $150 — shall be available to nonenvironmental services practionners with an interest in caring for the healthcare environment. ALLY members may serve on committees but may not vote or hold oce in accordance with Article 7. TOTAL AMOUNT DUE:_____________________________________ Payments must be included with all Membership Applications. To process credit card payments, please include your signature on the signature line below. Type:    VISA  

 MasterCard  

  American Express

Credit Card #:___________________________________________ Expiration: ___________ | ___________ Name (as on card):_______________________________________

ABOUT YOUR ORGANIZATION/FACILITY Areas in which you work (select all that apply):  Engineering   Linen Services   Environmental Services   Patient Transport   Facility Management   Security Services   Food Services

Organization Setting:   National     Rural  

 Suburban  

 Urban  

Number of Employees in Department:   1-10 employees   11-25 employees   26-50 employees   51-75 employees

  76-100 employees   101-200 employees   201-300 employees   more than 300 employees

Organization’s Licensed Bed Count:   1-25 beds   26-100 beds   101-300 beds

  301-500 beds   501-800 beds   More than 800 beds

Annual Purchasing Budget:   Less than $500,000   $1-2 million   $2-3 million   $3-4 million   $4-5 million

  $5-10 million   $10-25 million   $25-50 million   $100-500 million   More than $500 million

Organization Type (please select one):   Academic Institution   Integrated Delivery Network   Acute Care Facility    (IDN)   Assisted Living   Long Term Care   Assisted Living Facility   Managed Care Organization  Consulting  Manufacturer  Distributor   Military/VA/Government   Group Purchasing Organization   Rehabilitation Center (GPO)  Vendor   Hospital/Medical Center  Other

Signature:______________________________________________ Mail: Check (made payable to AHE) with application Secured Fax: 312-422-3609 (with credit card information)

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 Other

AHE/AHA Attn: Professional Membership Groups P.O. Box 75315, Chicago, IL 60675-5315


EXPLORE our Community of Practitioners Whether you are the president of your company, the head of your department, or are just embarking on your career, you are part of the community of practitioners. Together, we are the Healthcare Environment. We shape professional practice and develop and promote the profession. AHE membership is for those who take their work seriously — men and women who want to develop their skills and further define their careers — because it’s more than just a job.

AHE – your complete professional resource In addition to wide-reaching professional benefits such as advocacy and alliances with the AHA and other key associations, AHE membership provides personal professional benefits — special access and discounts to a myriad of professional resources. Take a look at this small sampling of AHE’s offerings: EDUCATION: FREE online courses and webinars in Infection Control, Waste Management, Environmental Sanitation, Leadership, Management, and Financial Operations. CERTIFICATION PREPARATION: Study guides, study sessions, and courses to prepare individuals to become a Certified Healthcare Environmental Services Professional (CHESP). PUBLICATIONS AND GUIDANCE DOCUMENTS: Practice Guidance for Healthcare Environmental Cleaning Second Edition, Contracting Myths and Realities, An Ounce of Prevention: Waste Reduction Strategies For Healthcare Facilities, The Recommended Practice Series, and many more. TOOLS & RESOURCES: Career Link — premier electronic career service for employees, employers, and recruiters; Glossary of Healthcare Terms for Environmental Services, membership and business directories. UPDATES AND ALERTS: Monthly e-news, EXPLORE Newsletter, and important legislative alerts and notifications from the American Hospital Association and its affiliates.

For a comprehensive list visit www.ahe.org

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Education and Community. AHE is your gateway to both.

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