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ANNOUNCEMENT TO CUSTOMERS: CHANGE OF E-MAIL FILTERING SERVICE 5-21-2013 Alhambra-Grantfork Communications 114 Wall St. P.O. Box 207 Alhambra, IL 62001 To whom it may concern, It has been our pleasure to provide you with an e-mail spam and virus filtering service in conjunction with your agtelco.com e-mail account. We are writing to inform you regarding an upcoming change in our e-mail spam and virus service providers. On May 21st, 2013 we will begin transitioning from the Postini system to the Edgewave system. To log in to the Edgewave system you will continue to use your existing e-mail account and password. There are two ways to log in to the Edgewave system. Users can log in directly through a link at https://agtelco.redcondor.net/console/, or via a link in the daily Spam Digest. The daily Spam Digest will be e-mailed directly to your inbox. The Spam Digest will provide a summary of the filtering activity and provide you the opportunity to review and manage messages quarantined by the Edgewave system. There are three categories within the Edgewave system, GREEN, YELLOW and RED. GREEN is used for bulk mail messages, subscriptions and advertisements. YELLOW is for messages that are suspicious or quarantined by policy settings and RED is saved for those messages that are flagged as spam, phishing, and viruses which could be potentially dangerous. We are confident that the Edgewave service will better accommodate your needs when it comes to an e-mail filtering service. For more information on the new e-mail filtering service we have provided FAQ’s on our website, under the support tab, http://www.agtelco.com/faq.html. Should you have any questions or concerns, regarding this transition, please do not hesitate to call our office at, 488-2165.

Sincerely, Alhambra-Grantfork Communications www.agtelco.com

E-Mail Filtering Change  

Changing from Postini to Edgewave

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