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November 2016 – Issue 5

Christmas Events Age UK Hounslow will be hosting the following events leading up to Christmas: Christmas Party by GSK

Monday 12th December, 1:30pm – 5:00pm Montague Hall – Main Hall £5 per head Bookings Only – booking can be made at Montague Hall Reception

Christmas Lights Trip

Tuesday 13th December & Wednesday 14th December £10 for members & £11 for non-members Pick up from Montague Hall at 4:00pm Bookings Only - booking can be made at Montague Hall Reception

Christmas Bingo

Thursday 15th December, 1:30pm – 4:00pm Montague Hall – Main Hall FREE Mince Pies offered!

Christmas Carols

Friday 16th December, 3:00pm – 5:00pm Montague Hall – Café FREE Mince Pies offered!

In addition to the Age UK Hounslow events, we are also holding stalls at the following local school fairs so please attend to support both Age UK Hounslow and the schools to raise much needed funding as well as collect some Christmas bargains: Saturday 26th November 11:00am – 3:00pm

Grove Park Primary School Nightingale Close Chiswick W4 3JN

Wednesday 14th December 3:00pm – 5:30pm

Brentford School for Girls 5 Boston Manor Road Brentford TW8 0PG

Age UK Hounslow, Montague Hall, Montague Road, Hounslow, TW3 1LD Tel: 020 8560 6969

Website: www.ageuk.org.uk/hounslow

Registered Charity Number 1061681


Age UK Hounslow Retail Business We are delighted to announce that we now have an active eBay account where selected donated items are displayed for sale in our aim to increase our unrestricted funding. For those of you interested in online purchasing, please visit our eBay site at:

http://www.ebay.co.uk/usr/ageukhounslow For those of you who would like to know how to access eBay, please contact Montague Hall to book for an IT lesson where our tutors can teach you more about the website. Lessons are available Monday to Friday for a one hour tutorial, either one-to-one or a group booking.

Montague Hall Maintenance Issues We have been receiving a number of complaints and comments from service users about outstanding maintenance issues at Montague Hall. As a tenant of Montague Hall we report all maintenance issues to our Landlords, Fusion Lifestyle in the form of a Weekly Maintenance Report. It is the responsibility of Fusion to address these issues. We also copy this report to the London Borough of Hounslow as owners of the property so they are full aware of the works required. We are not permitted to address maintenance issues ourselves but we will continue to impress on Fusion and the London Borough of Hounslow of the importance to deal with these matters in an efficient manner. Service Users can write their feedback directly to Property Services Management at London Borough of Hounslow, Civic Centre, Lampton Road, Hounslow, TW3 4DN.

Age UK Hounslow, Montague Hall, Montague Road, Hounslow, TW3 1LD Tel: 020 8560 6969

Website: www.ageuk.org.uk/hounslow

Registered Charity Number 1061681


Front Garden at Montague Hall We continue our wait for the authority to work on front gardens at Montague Hall. Fusion have now agreed that we can take on this responsibility at our cost but we still await their confirmation in writing. Hopefully we will be in a position to tidy the grounds shortly.

Christmas Raffle Age UK Hounslow is holding Christmas Raffles at each of our three charity shops across the borough and at Montague Hall. Three prizes will be available at each of the shops, and one prize at Montague Hall. Tickets are ÂŁ1 each and are available at each location for their respective raffles. The draw for each of the raffles will be held on Monday 19th December at the following times: Bedfont

400 Staines Road, TW14 8BT

12:00pm

Hanworth

49 Hounslow Road, TW13 6QA

1:00pm

Brentford

18 Albany Parade, High Street, TW8 0JW

3:00pm

Montague Hall

Montague Road, TW3 1LD

4:00pm

Christmas Closures Age UK Hounslow – Montague Hall will be closed to the public over the Christmas and New Year period. The last day the centre will be open is Friday 16th December 2016, and will be closed for activities from Monday 19th December 2016. Activities at Montague Hall will recommence on Tuesday 10th January 2017.

Volunteering We urgently require volunteers for our Charity Shops at Bedfont, Brentford and Hanworth. If you have any time available, or know anyone who does, please do let us know as any help would be valuable to us. If you are interested in volunteering at our Charity Shops, more information and our Volunteer application forms are available from the Foyer in Montague Hall, on our website at http://www.ageuk.org.uk/hounslow/how-you-can-help-us/volunteering/ or by contacting our Retail Development Manager, Kimberley Anderson, by calling 07914 710 811

Age UK Hounslow, Montague Hall, Montague Road, Hounslow, TW3 1LD Tel: 020 8560 6969

Website: www.ageuk.org.uk/hounslow

Registered Charity Number 1061681


Contact us You can find out the latest information and updates on Age UK Hounslow by visiting our website, where you can read our latest Activities and Services planner, by following us on social media or contacting us via email: Website

www.ageuk.org.uk/hounslow

Email

info@ageukhounslow.org.uk

Facebook

www.facebook.com/ageukhounslow

Twitter

@ageukhounslow

Instagram

ageukhounslow

Pinterest

https://uk.pinterest.com/AgeUKHounslow

The next meeting of the Members Support Group will be held on Friday 13th January 2017 at 11:00am. The group are still looking for your feedback and suggestions to discuss at each meeting. Each member of the Members Support Group can be identified by their ID badges and are available to speak to if you wish to discuss any topics. The Comments and Suggestions box is also available in the Foyer at Montague Hall for any messages you may wish to leave if any members of the Members Support Group are not available.

Age UK Hounslow, Montague Hall, Montague Road, Hounslow, TW3 1LD Tel: 020 8560 6969

Website: www.ageuk.org.uk/hounslow

Registered Charity Number 1061681


Age UK Hounslow - Centre News November 2016