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G N I V I L

E N O T S

INTERNSHIP DESTINATION GUIDE


Your Internship Location The address of the house is: Victoria Falls Backpackers, 559 Makambo Road, Livingstone, Zambia Interns reside in a comfortable, private house located within the Victoria Falls Backpackers - voted #1 Hostel in all of Zambia in 2015! The Victoria Falls Backpackers allows you access to a fun dining area, bar, swimming pool, and even a rock-climbing wall. You are just a short 5-minute walk away from Livingstone Town Centre filled with grocery stores, cafes, bars and restaurants! The house has 24-hour security and individual lockers to store your valuables (please remember to bring your own combination lock) . Bedrooms sleep 4-8 people, with bunk beds in each room. Bed linen is provided and a cleaning service will attend to your room daily.

There is free WI-FI available at the accommodation to keep family and friends up to date. The login information will be provided to you. Please remember that you are in Africa and with many Volunteers & Interns sharing the network, the connection can be slow. Please be flexible and patient with this. We can cater for most dietary needs, but please let us know in advance if you have any food allergies or specific dietary requirements. We will do everything we can to accommodate you, but we may have to ask you to bring some things with you if what you need is not available locally.


Immediate Surrounding Area Livingstone Located only 7 km from the iconic Victoria Falls, 3 km to the Zambezi River and 1 km to the Town Center, it provides a great base to take advantage of all the activities this area has to offer. We neighbour the Mosi-ao-Tunya National park and the Dambwa Forest. Livingstone is a tourist hotspot with lots of people, culture and of course the mighty Victoria Falls! The friendly, welcoming people are always smiling and will make you feel right at home. You will enjoy sunsets along the Zambezi River and may come across elephants, zebras, giraffes, baboons and more on the road.

Zambia Zambia is in the Top 10 " most peaceful African counties� year after year and Livingstone exemplifies that. You won’t forget the connection you have to this beautiful country that will forever leave a mark on your heart.


Steps for planning your trip Make note of the start dates! Environmental Sustainability and Gender Equality Internships starts the first Monday of every Month and you can join from 4 weeks. Public Health Internships runs for 4 weeks starting on the following dates: Jan 20 | Feb 17 | Mar 16 | Apr 13 | May 11 | June 8 | July 6 | Aug 3 & 31 | Sept 28 | Oct 26 | Nov 23

Arrival into Livingstone We will meet you at Harry Mwanga Nkumbula (Livingstone) International Airport on the Monday of your start date to begin your placement. Please ensure you land between 9AM and 6PM. You will be met upon arrival by a member of the African Impact team and then transferred to your accommodation. If you cannot find the African Impact representative, please DO NOT leave the airport or accept any offers by others to take you into town. Should this occur, please contact the Project manager or the Volunteer Coordinator. PLEASE NOTE: If flying via Lusaka to Livingstone, you will need to obtain your Business Visa stamp in Lusaka before heading to Livingstone as it is no longer possible to get this in Livingstone if you passed through Lusaka.

Arrival into Victoria Falls Airport (Zimbabwe): You will need to make your own way to the Zambian border where you will be met by a member of the African Impact team. Please note that as you’re flying into Zimbabwe you will have to get a Zimbabwean visa as well as a Zambian one. You will be able to get the Zambian visa at the border and a Zimbabwean one at the airport. You can book your departure flight for the Monday when your placement ends between 9AM and 6PM.

Arrival and/or Departing outside of Project Dates? You can book yourself into the public sectors of the Backpackers where our team will collect you on your start date and you can make your way at the end of project. You can book through

https://victoriafallsbackpackerszambia.com/ A Private Transfer can be arranged for a minimal fee of 100 Kwachas (+-US$10).

Contact Numbers - Please carry with you while travelling. Project Manager: Sjeel Haarhuis +260 968 156 269 sjeel@africanimpact.com Volunteer Coordinator: Imani Thompson +260 761 855 134 Business Manager: Kathleen Retourne +260 968 128 561 On Call Phone: +260 978 750 244 Livingstone Main Office: +260 213 324 072


FLIGHTS With the assistance of our flight partner, Flight Centre, you can now contact us for assistance in bookings of your flights and even accommodation should you opt to arrive a few days earlier and/or depart a few days later.

Don’t let this be stressful. Obtaining visas is your responsibility and the extended information provided on our Visa Guidance is to serve as a guideline only. We advise that you confirm this information with the embassy / consulate of the country that you will be visiting in your home country before departure. Please request the Visa Guidance if you are unable to to allocate it on your Online Portal and feel free to email your Placement Manager as well for assistance.

TRAVEL INSURANCE Prior to your trip you will need to arrange medical insurance which will give you full coverage for any medical requirements which may arise during your trip, including cover for full air evacuation in the unlikely event that this is necessary. Your medical cover also needs to include repatriation. Please ensure that you arrange adequate cover and send your insurance details to your Volunteer/ Internship Placement Manager before departing for the project. Please be sure to check your policy carefully to ensure that it does cover activities which you are hoping / likely to participate in, as cover does vary from one country of residence to another and from one volunteer project-type to another. Our preferred travel insurance partners are World Nomads (https://www.worldnomads.com/Turnstile/AffiliateLink?partnerCode=afrimp&source=link&utm_source=afrimp &utm_content=link&path=https://www.worldnomads.com/travel-insurance/) but you are welcome to use whichever provider you find suitable.

Money (where available) You can use most major Credit and Debit Cards (Visa and Mastercard) in restaurants and shops as well as to pay for doing activities in and around Livingstone – American Express generally does not work in Zambia. Please do remember to bring cash (USD) for your visa and carry some extra too – USD is widely accepted in Livingstone and can easily be exchanged to Zambian Kwacha. You can budget about US$500 – US$600 for 4 weeks – note that some activities can cost up to US$200 and the Chobe safari needs to be paid in cash. There are ATMs within walking distance to withdraw cash, although it’s important to remember you may be charged for this. NB! Please remember to notify your bank of your stay in Zambia and possible trips to neighbouring countris Zimbabwe, Botswana and South Africa as most banks suspends account when they see an international transaction.

Contact with friends and family – internet or telephone You are able to buy a Zambian SIM card from a store close to the house if you wish. Alternatively you can change your cellphone status to roaming. Please just check with your service provider to ensure your phone is “unlocked” to allow foreign SIM cards. Your family and friends will also be able to contact you on the Office Phone ( +260 213 324 072) during office hours. You will be able to make International calls from these phone lines, though it will cost a little over a Dollar a minute. And don't forget the Wi-Fi!!


What Else?

POLICE CLEARANCE/ BACKGROUND CHECK CERTIFICATE (In respect to Working with Children and Vulnerable Communities). You must please get a police clearance/ criminal record check certificate PLEASE NOTE: WITHOUT A POLICE CLEARANCE, (in respect to Working with Children and Vulnerable Communities). YOU WILL NOT BE ALLOWED TO JOIN YOUR INTERNSHIP. It is MANDATORY for every Intern to complete Police Checks prior to joining any one of our Internships. As an Intern, regardless of Internship selection, you will come into contact with minors and/or vulnerable adults during your stay. We therefore feel that it is our responsibility to obtain a check on every Intern with us in order to ensure the safety of the people and communities we work with. Depending on your nationality and the regulations in your home country, there may be a small charge, payable to your local authority. Please note that your Police/ Criminal Record Check cannot be more than 6 months old when you start your Internship, so if you are booking more than 6 months in advance of your Internship start date, please wait to obtain this check closer to the time. Some countries may not allow for an Advanced Check/ Vulnerable Sector check. If this is the case, we will require a Basic check accompanied by two professional character references. If you are from the United States of America, we can assist you with the process for a minimal fee payable to African Impact. In addition, African Impact insists that Volunteers and Interns avoid any contact with drugs and/or any inappropriate activities relating to alcohol.

Vaccinations Please consult your private doctor with regards to immunizations/vaccinations. Below are details of what is likely to be recommended.

Tetanus: A recent tetanus injection is highly recommended Polio: Recommended Hepatitis A&B: Recommended Typhoid: Recommended Tuberculosis (TB): We advise that Interns joining the Public Health Internship get this vaccine as you may come into contact with TB Patients.

Yellow Fever: whilst not specifically required for Zambia, if coming from a yellow fever risk country or transited through one (mainly Latin America and Central and Western Africa) it is mandatory to show proof of yellow fever vaccination by means of a valid yellow fever certificate. If unsure please check with your Volunteer/ Internship Placement Manager You will need an adequate supply of sunscreen cream for the hot African sun - SPF 30 and above. Also, please bring a hat and a water bottle with you, as you will be in the sun for a good portion of the day. Even if the sky is overcast, the sun is strong enough to cause burning. Many volunteers and interns get dehydrated during their time with us, don’t let that be you – we do not want you to have to miss out on any of your experience due to being sick as a result of dehydration, so please, please, drink lots of water!


Here is a packing list for you to tick off as you go! Your clothes are going to get dirty, so light -weight conservative clothes that you don't mind getting dirty will be ideal to pack. Non Internship attire can be less conservative. Please note that storage space is limited for suitcases so please pack wisely!

Also important Pack ALL valuables such as cameras, laptops, iPods etc in your hand luggage when flying to Africa

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ternship sk your In (a r to p a f type) Ad unsure o if · Travel r e g a n (May t Ma r months Placemen te in w r ousers; clothing fo s; long tr · Warm r e p m ju ket; Sept): Jac scarf oolly hat; r the wet gloves; w f jacket fo o o r p r te eight wa ril) · Lightw mber - Ap e v o sandals (N n seaso hoes and s le b ta r el rs/ comfo beach tow n w o r · Traine u o gy d hire wear. Brin itcase an u s · Swim r u o y pace in o r sa ve s S$10 one for U wel knee for · Bath to below the r o n (o / Skirts · Shorts ladies).

RGET!!! O F T O N O PLEASE D UR OWN O Y G N I TO BR LAPTOP

WEATHER / CLIMATE May - August: These are the cooler months and temperatures can be very chilly in the evenings and early mornings (REALLY!!). Please bring plenty of warms layers . We recommend bringing a sleeping bag too. However, the days are generally still warm and sunny 20C+ September October: Very hot and dry!! November - April: Days and nights can get very hot and sticky. Please bring light clothes. There might be a day the temperature drops so ensure you also bring a sweater. This time of year has heavy rain, especially between December & February so don't forget to bring a raincoat!


Your Expectations and our Requirements on Project You will need to remain flexible, understandable and good – humored. “African time” can be difficult and frustrating for those who are used to a very structured life, so it is something to keep in mind! Once you arrive in Africa, your care is the responsibility of African Impact and our trained Project Managers. We always aim to provide you with all of your daily needs to keep you out of harm’s way and to support you in your Intern work. In exchange, we ask you to attend work punctually and to behave consistently in ways that reflect well upon African Impact and our Project Managers. We ask that you dress according to local norms while in the public eye and to treat people on the work site with kindness and respect. In addition, African Impact insists that Interns avoid any contact with Drugs and any culturally inappropriate activities relating to Alcohol. The African Impact projects rely on networks of people, and those networks are held together by good relationships. If a case should arise in which our staff feels that an Intern has repeatedly behaved in ways that contradict the basic spirit of this agreement, we reserve the right to remove you from the Program.

Upholding the good name of African Impact and its partner organizations We ask that you do not bring yourself or African Impact into disrepute nor involve any other Employee, Volunteer or Intern in any behaviour that might amount to disrepute. If your behaviour is found to be detrimental to the program that you are involved with, you may be asked to leave immediately without compensation

Child Protection Our Child Protection Policy and Guidelines are there to help Volunteers, Interns and Staff be clear on our role in safeguarding children (anyone under the age of 18). It’s important to be aware of what good practice is and who to talk to if you have any concerns. You will get more information when you start your Volunteering or Internship placement. Any evidence of poor practice towards children will be acted on immediately and the relevant steps taken based on our policy and code of conduct

Drugs If you use or even come into contact with drugs, drug users, drug pushers or anyone remotely connected with drugs, illegal or otherwise, other than for medical reasons, your placement will be terminated immediately. If you are taking drugs for Medical reasons and have not informed us of your medical condition the same rules and conditions apply

Discrimination on Any Grounds If you see, hear or encounter any discrimination of any kind, do not challenge that person or intervene. If you feel that you need to express your views, please tell your Project Manager and they will take the necessary actions. African Impact is strongly against any form of Discrimination and any information given to us is taken very seriously.

Relationships Whilst on your placement we do NOT encourage any sexual relations. In addition, the program neither allows nor encourages Volunteers and Interns to develop intimate personal relationships with general staff and partners. This would not promote a good working environment and could result in the dismissal of the staff member and your termination from the program.


HIV and AIDS The Human Immunodeficiency Virus (HIV) is a virus that infects cells of the immune system, destroying or impairing their function. As the infection progresses, the immune system becomes weaker and the person becomes more susceptible to infections. The most advanced stage of HIV infection is Acquired Immunodeficiency Syndrome (AIDS). It can take 10 – 15 years for an HIV –infected person to develop AIDS. Antiretroviral Drugs can slow down the process even further (WHO). We highly recommend that you do some research before arriving at your project as HIV is widespread across Africa with an estimated 24.7 million people living with the virus on the continent (UNAIDS) . A good source of information is “28 stories of AIDS Africa” by Stephanie Nolan. The book is available on Amazon

Termination of Placement In the event that your placement is terminated due to your failure to abide by the code of conduct laid out below, you will be required to pay for any costs incurred for your return home from the placement.

Safety – what to do in an emergency We take your safety very seriously and on arrival, we will give you a comprehensive talk on the do’s and don’ts around the city. We pride ourselves on our record and give all our volunteers 24 hours support. We also live on the premises of the Volunteer house with you so we have the best knowledge of the local area and how to have the best experience. Please respect this advice. Some safety guidelines you should be aware of: ·

Avoid travelling alone, especially at night. ALWAYS use a taxi

·

Find out where the unsafe areas are and avoid them.

·

When travelling, keep all important documents and valuables in a safe place like a hidden pocket or money belt.

·

Carry only as much cash and personal items as you think you will need for that day.

·

Don’t wear expensive jewellery or watches.

·

Be wary of people who seem too friendly too fast.

·

Keep cameras out of sight and always keep bags and purses in your sight.

·

Before swimming, ask how safe the area is.

We would advise not sharing your personal contact details with anyone under any circumstances. In addition, you will be working outdoors, in an unfamiliar community and environment. Listen to your Project Manager and respect the local rules and customs at all times! Know the emergency numbers of the Project Team. Make sure we have a copy of your emergency contact person at home


Internship Code of Conduct 1st Offence

2nd Offence

3rd Offence

General Bad Conduct

Verbal Warning

Written Warning

Termination

Poor Punctuality

Verbal Warning

Written Warning

Termination

Laziness

Verbal Warning

Written Warning

Termination

Minor Breach of Safety Rule

Verbal Warning

Written Warning

Termination

Minor Damage or misuse of company property

Verbal Warning

Written Warning

Termination

Failure to follow instructions from African Impact Staff members

Verbal Warning

Written Warning

Termination

Conservation Projects: Failure to follow Game Drive Rules

Verbal Warning

Written Warning

Termination

Failure to attend an Activity without just reason

Written Warning

Termination

Staying out all night without prior notification to staff

Written Warning

Termination

Failure to use taxis as form of transport after dark Being rude, unfriendly or disrespecting local customs (language, clothing, etc)

Written Warning

Termination

Written Warning

Termination

Discrimination in any form

Written Warning

Termination

Minor Offences

Breach of our Child Protection Policy

Written Warning

Termination

Not upholding the Reputable Name of African Impact on and off site

Written Warning

Termination

Failure to keep the PAAZAB code of ethics

Written Warning

Termination

Disrespecting or potentially harming any animals (domestic or wild)

Written Warning

Termination

Wildlife Projects only - ethical standards in the good treatment & management of animals in captivity

Written Warning

Termination

Serious Offences

1st Offence

Theft

Termination

Drinking on Duty (or between activities) where you could endanger yourself or someone else as a result

Termination

Drinking under the age of 18

Termination

Malicious damage to Company Property

Termination

Breach of accommodation establishment rules

Termination

Relationships between African Impact Staff and Volunteer/Interns

Termination

Assault

Termination

Negligent performance of duties with serious consequences to property or life

Termination

Serious breach of the safety rules (especially at night)

Termination

Under the influence of drugs and/or in possession of illegal drugs

Termination

Major breach of our Child Protection Policy

Termination

Family Volunteering - African Impact considers all minors/children

1st Offence

2nd Offence

3rd Offence

Your child is your sole responsibility at all times, on project or during free time, including weekends

Verbal Warning

Written Warning

Termination

Your child is no one else's responsibility including African Impact staff. Parents are responsible for disruptive/bad/rude/ culturally insensitive behaviour of their children, and all other aspects of the code of conduct

Verbal Warning

Written Warning

Termination

to be anyone under the age of 18

If any family member breaches the code of conduct, the whole family's placement will be terminated

Termination


EXPLORING ZAMBIA It would be unforgivable to be living in such stunning scenery without exploring your surroundings! Here are some of the additional highlights for you to do in your spare time at weekends together with estimated costs: NOTE: The Victoria Falls dry up from October until January each year. Please bear this in mind when considering exploring Exploring Zambia during your placement

Take a trip to the Falls: US$30.00 There is over a kilometer of trails complete with monuments and educational posters through the rainforest that surrounds the Victoria Falls themselves. Get drenched as you gaze upon one of the Seven Wonders of the World – it cannot be missed!

Chobe Safari in Botswana: Day Trips start from US$156 and Overnight trips starts from US$250 Venture across the border into neighbouring Botswana to one of southern African's most famous National Parks - CHOBE! Legendary as the former haunt of Africa's notorious Big Game hunters as well as the dazzling Chobe River with its unparalleled herds of Elephants. The park is bursting with game. Four of the Big Five (Lion, Leopard, Elephant & Buffalo) is present plus Giraffe, Zebra, Warthog, numerous Antelope, crocodiles, hippos, over 500 species of bird and much more. IMPORTANT TO NOTE: Visa requirements for entering Botswana from Zambia and reentry into Zambia (especially under 18s -

https://www.victoriafalls-guide.net/botswana-travelrequirements-for-minors.html)

Angel’s Pool/Devil’s Pool (depending on time of year, includes breakfast): USD $100 Satisfy the adventurer in you by hanging over the 100m drop off the side of the falls. Not for the faint of heart, the best way to take a dip in Devil’s Pool is to first hike across the falls from the Zambian side – not take the boat ride. This way, you’ll experience the incredible transformation the falls undergo during dry season.

Bungee Jump: USD $160 / Gorge Swing: USD $160 (Single) | USD $240 (Tandem) If you’re a thrill-seeker, this is the experience for you! Catch the rainbows as you dive headfirst off Victoria Falls’ historic bridge connecting Zimbabwe to Zambia.

Other activities / trips to choose from ... Helicopter Ride over the Falls: USD $195 (15 mins) Microlight over the Falls: 15 min USD $186 | 30 Min USD $366 Game Drive USD$ 65 (Game Drive) $85 (Walking Safari)


Fundraising and Donations Interested in raising funds for your chosen project or collecting donations for your Project Destination of choice? Download The African Impact Foundation pamphlet from your online portal to learn more! If interested in bringing some project donations, you can request a detailed Wish List from your Placement Manager of all current needs for your project.

WHY DO AN INTERNSHIP ABROAD WITH AFRICAN IMPACT? At African Impact, we feel passionately about Internships because many of our staff (including our Senior Management) have Volunteered or Interned with African Impact. We know they help you develop new skills and gain valuable work experience, and what's better, they will ensure you are doing some good at the same time. For that reason, you can expect us to take care of everything from beginning to end. We'll work with you to find out your interest and skills and make sure that it is used to make the biggest Impact possible., while also giving you as much exposure and responsibility as we can.

You will live and work from one of our Volunteer project bases, alongside our professional partners, so you know that your hard work is going to something worthwhile.

We really understand the Value of training and mentorship; it's why we provide 3 individual mentors to support you. This includes a Member of the African Impact Team, an Internship Supervisor and a Personal Development Coach

We won't lie, interning with African Impact involves hard work, so there is no coffee-making for you! However, a hard day's work means you'll get practical work experience.

As an Intern abroad, you'll get unique insight into your field within the context of community development or conservation in Africa. Not many can boast that.

Destination Guide: Livingstone Internships  

Destination Guide: Livingstone Internships  

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