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PLATINUM CREDIT CARD FEATURES Activating your Platinum Credit Card Remove your new Card from the folder and immediately sign the white signature panel on the back. If you choose to have to have an embossed personalised card, you can speak to the consultant.

PLATINUM CREDIT CARD BENEFITS Point of Sale Rewards Your credit card pays you 1.5% every time you use your card when paying at the till point. This saving is credited to the straight portion of your Platinum Credit Card on a monthly basis.

This ensures that only you will be able to authorise a transaction on your Card. You can activate your Credit Card at any African Bank branch or by calling our Card Activation Service on 0861 000 444 and following the simple steps below: Step 1 Follow the voice prompts to create your secret PIN code for your Credit Card. Your PIN (Personal Identification Number) is a 4-digit code that you will use each time you purchase or withdraw cash. You will need to remember this number. Step 2 Please have your ID document and your new African Bank Credit Card available when you phone, as you will need to confirm certain details, as well as your 4 digit pin. African Bank Credit Card Features 1. African Bank is your credit partner. 2. Your 16 digit Credit Card number. 3. Credit Card security features - chip and hologram. 4. Your Card expiry date. 5. Magnetic strip – protect from scratching and magnetic objects. 6. Your signature panel – please sign immediately. 7. You can make purchases or withdraw cash wherever you see the Visa sign. 8. Client services and lost Card number.

Card Benefits • Convenience and safety as it eliminates the need to carry cash. • Added security: you need to input your PIN to transact. • Up to 60 days interest free credit on purchases, provided that you settle your outstanding balance in full by the due date. • Monthly statements to help you monitor your account. Demand Savings Account Congratulations, your New African Bank Platinum Credit Card qualifies you to have a savings account linked to it where you can deposit money and earn interest at a rate of 5% per annum. To activate this benefit you need to register and activate via Cell Phone Services. Cell Phone Services Access your account information in seconds anytime, anywhere. Simply register for Cellphone Services. You can: • View your balance or mini-statements. (First 2 transactions are FREE, thereafter: R1.70 per transaction) • Buy airtime, sms and data bundles. (Transactions are FREE)

African Ban Cellphone k Services 1) Balanc e 2) Limit Increase 3) Prepai d 4) Credit Offer 5) Mini Statement 6) Stop Card 7) Change PIN 8) Exit

• Check if you qualify for a limit increase. • Immediately stop your lost or stolen Credit Card. No need to wait in long ATM, branch or call centre queues. How do I register? • Call 0861 000 351 or visit your nearest branch. To activate: • Simply dial *130*49494# from the registered cellphone number. • Accept the Terms & Conditions. • Accept the PIN sms’ed to you upon registration or create a new one. Insurance Benefit Credit Life insurance could be included on your Credit Card Account and is designed to provide outstanding debt cover in the event of: • Death • Temporary disability • Permanent disability • Retrenchment, short time.

Crime Injury Insurance As part of your Platinum Card you automatically become a member of the African Bank Embedded Crime Injury and Personal Accident Group Insurance Schemes. These schemes are death and disability schemes underwritten by The Standard General Insurance Company Ltd a sister company of African Bank. The schemes provide insurance cash benefits at no additional cost if you or your family are affected by crime-related incidents or other accidents. What is Covered? The Crime Injury Scheme insures your family against death or disability resulting from violent crime events. An R8000.00 benefit is paid for each assured life affected by either death or disability as a direct result of the following criminal events your family maybe subjected to:

To notify us of a claim: Call: 0860 111 167 or Fax your claims to: 0872 328 976 Email : crimeinjuryclaims@africanbank.co.za Dial *130*49494# or visit your local branch Insurance lapsing No premium is payable by you for this benefit. If your credit card is in arrears, the cover provided under this insurance benefit may cease and no benefits shall be payable. You may be reinstated once if you bring your card account up to date, in which event the benefits under this policy will be reinstated with effect from the date of payment. Other terms & conditions apply, please consult policy document for details.

• Death benefits: - Murder - Culpable homicide – perpetrator killed accidentally or through negligence • Disability benefits: Covers disability/ injury from Assault as a broad category; the sub-categories are: – Sexual Crimes (rape, sexual assault) – Attempted murder (perpetrator had intent to kill, but insured life survived eg. gun-shot wound) – Assault with Grievous Bodily Harm (perpetrator intended to disable/injure or induce insured life under submission eg. injury during hijacking AND injury is of severe nature) • Product provides cash benefit to client if two thresholds are met: – Evidence of specified crime event AND – Evidence of disability/ injury/ death from that crime event • Note that if no injury occurred, no benefit is paid (eg. theft without assault) • Only for Sexual Crimes, will psychological harm also be considered where it is possible that no bodily injury is objectively verifiable, but there is evidence of post-traumatic stress syndrome etc. (most often with adult female rape cases) • Evidence in most instances obtained from a copy of J88 report (case number at police station, medical examination, description of crime event etc) • For the Crime product, the cardholder & immediate family is insured Who is Covered? You, your spouse and two children (max of 4 family members) Personal Accident Insurance Covers all other forms of accidental death and accidental disability of a permanent nature eg. car crash or injury from a accident occurring on the job, loss of eye-sight in sport etc, not covered by CI. What is Covered? An R8000.00 benefit is also paid, provided the incident happened unexpectedly and could not have been foreseen. Who is Covered? • Only the cardholder is insured

If you’re travelling away from home, immediately contact the Visa Global Customer Assistance Service on Call Collect. USA – (1) – 410 581 3836 Client Services If you experience any problems when using your Card, or simply need more information, phone our Platinum Customer Service Call Centre 0861 465 322 Consumer Advocate’s Office If you are unhappy with the service/response from the Bank, phone the African Bank Consumer Advocate’s Office. Tel: (011) 256 9284 Fax: (011) 207 4724 Email: consumeradvocate@africanbank.co.za

SAFETY PRECAUTIONS WHEN USING YOUR CARD • Never write down your PIN. • Sign the back of your Card upon receiving it. • Report a lost or stolen Card immediately to our Customer Service Centre number 0861 465 322. • Keep a copy of African Bank’s Customer Service phone number, and your Visa account number in a safe place. It is also on the back of the card as indicated in 8 on the previous page.

Any amount that is in default, arrears or overdue under this Agreement will bear interest at the same rate agreed to and set out in the “PRE-AGREEMENT AGREEMENTS FOR CREDIT FACILITY (CARD)” and such interest will be calculated daily and capitalised monthly. I understand that if I die, commit any act of insolvency or fail to make at least the Minimum Payment as set out in the Cost of Credit section of the Small & Intermediate Credit Agreement incorporating the Pre-agreement Statement and Quotation, I will be in default with my Agreement and the full amount outstanding will immediately become due, owing and payable and African Bank will have the right to cancel this agreement. In such event I will be liable to pay African Bank default administration charges in terms of the NCA. Early Settlement & Right to Terminate my Credit Facility I understand that I can settle the outstanding balance of my account, and or cancel this credit facility at any time without giving notice to African Bank by paying the total of the unpaid capital balance, together with any unpaid interest charges and all other fees and charges, calculated up to the date of payment.

On my request, African Bank must, in writing, provide me with the dominant reason for refusing to enter into a credit agreement, offering me a lower credit limit than the one I applied for, refusing a request from me to increase the credit limit under an existing credit facility, or refusing to renew an expiring credit facility.

On or before the due date, as reflected on my monthly statement of account, I may either settle the full amount outstanding (inclusive of all charges, fees and interest payable) on my Card Account or pay the instalment as set out in this Agreement (where I have made an arrangement to pay the instalment by way of a debit order authorisation African Bank will deduct the instalment from my banking account). I understand that any payment(s) that I make into my Card Account will not be reflected as a credit until such payment(s) have been received and processed by African Bank. I will not withhold any payments that I am obliged to make to African Bank, in terms of this Agreement, on the basis that I may have another claim against African Bank. I have the right, at any time, to repay African Bank an amount that is greater than the amount due. If I fail to make at least the Minimum Payment as set out in the Cost of Credit section of the Small & Intermediate Credit Agreement incorporating the Pre-agreement Statement and Quotation, I will be in default with my Agreement and African Bank may suspend my card account which will prevent me, as well as any associated card user(s), from using the Card Account and I will immediately become liable to pay African Bank the full outstanding amount on my Card Account. Any payment that I make will be used to firstly settle any due or unpaid interest (arrears interest), secondly to satisfy any due or unpaid fees or charges (including legal costs, default administration charges, collection costs, service fees, etc.) and thirdly to reduce the amount of the principal debt.

Right to receive documents in official language

Termination by The Bank

I am entitled to request delivery of any particular document in the manner selected by me in an official language that I read and understand, to the extent permitted by section 63 of the NCA. Where I elect to receive a document in person at a location other than the business premises of African Bank, African Bank shall be entitled to recover the delivery costs from me.

African Bank will be entitled to terminate this Agreement if I am in default after notice has been given to me advising me of my rights. In the event that I fail to make the Minimum Payment as set out in the Cost of Credit section of the Small & Intermediate Credit Agreement incorporating the Pre-agreement Statement and Quotation, I will be in default with my Agreement and African Bank may institute legal action against me, which could result in a court judgment being granted against me and I understand that my property could be sold and/or my salary could be attached to recover the outstanding amount. This would mean that I have a bad credit record.

TERMS AND CONDITIONS: PLATINUM CREDIT CARD PRODUCT Standard Terms and Conditions Credit Facility (Card)

When using an ATM • Always be aware of your surroundings. • Have your Card ready before approaching an ATM. • Remember to remove your Card from an ATM after completing your transaction. • Report irregular ATM activities to the bank. • The maximum amount that can be withdrawn is R4000.00 per day, but different banks may assign different withdrawal limits for specific ATMs. • Never accept help from a stranger.

Right to reasons for credit being refused

Purchases • Always check the amount you are paying for when making a purchase in a store. Sign the slip and keep a copy. Remember to take your Card before you leave the till. • You can use your Credit Card at any point of sale or terminal with a PIN pad to enter your PIN code. • Your Card cannot be used where an embossed Card is required, such as some car rental agencies and certain sales points where a PIN Pad is not available, e.g. toll roads and parking lots. If you choose not to have an embossed personalised card

Cost of credit

You can do this by calling 0861 465 322 or via Cellphone Services facility by dialing: *120*225#

Default and Acceleration

Repayment

In terms of section 93 of the National Credit Act 34 of 2005 (“NCA”)

Lost Card If you’re in South Africa, immediately contact African Bank to report the loss or theft of your Card and order a replacement Card.

variable rate of interest charged by African Bank is calculated in terms of a formula that has a fixed relationship to a reference rate and such reference rate is the ruling South African Reserve Repurchase Rate (Repo rate).

African Bank will charge interest on the balance of the amount outstanding on my card account from time to time, at a variable rate as reflected in the “Pre-Agreement Statement and Quotation for Small and Intermediate Credit Agreements Credit Facility (Card)” (“Pre-Agreement and Quote”). Interest will be calculated on my daily balance and will be added to the outstanding balance of my loan once a month (capitalised monthly in arrears.) African Bank will charge fees, interest and charges in terms of the NCA, for the operation of the Card Account. In addition I will be responsible for any statutory levies, taxes as well as any fees or charges that may be charged for the utilisation of ATM or Point Of Sale services. All fees, charges, statutory levies, and taxes will be debited to the Card Account. Interest or finance charges will accrue on the average daily balance of the Card Account from the date on which cash advances or purchases are made. Where Dollars before being converted into Rands it will attract a currency conversion fee. African Bank may at its sole discretion vary any interest rate or amount of any charge or fee payable under this Agreement subject to the appropriate legally prescribed notice period. Where any interest rates or amounts are subject to amendment, African Bank will give me written notice no later than 30 (thirty) days after the day on which the change in the variable rate takes effect, setting out the new rate payable under the credit agreement, the new reference rate, as well as any further prescribed information. The

Termination of Card and Card Accounts I may terminate this Agreement at any time as long as I give African Bank notice of my intention to do so and provided that the unpaid balance of the principal debt, together with the unpaid interest charges and all other fees and charges payable by me to African Bank, calculated up to the date of termination are paid. Upon African Bank receiving written instructions from me, African Bank will pay any funds available in the Card Account in accordance with such written instructions. African Bank will be entitled to terminate this Agreement and close the Card Account by giving me at least 10 (ten) business days written notice, I will be unable to use my Card. African Bank has the right to continue debiting the Card Account with the monthly deductions to settle any arrears interest and/or card transactions effected before or after the closure or termination of the Card Account until my account has been settled in full. My liability (and the liability of all other persons, if any, in whose name the Card Account is maintained) to African Bank under this Agreement for any balance due to African Bank will continue, until it is settled in full.


African Bank may debit my Card Account with the amount of all authorised card transactions and/or cash advances and associated fees. African Bank may also debit my Card Account for unauthorised transactions where such transactions were concluded using my PIN or signature, where I failed to cancel the Card in accordance with the procedure set out in this Agreement, or where I failed to notify African Bank of the Card being lost and/or stolen. Spending and/or Credit Limits African Bank has set an overall credit limit in respect of the Card Account, which is set out in the Pre-Agreement and Quote. I agree that I, together with any supplementary cardholder(s), will not exceed the credit limit set by African Bank in respect of my Card Account. Budget Facility African Bank may, at its sole discretion, make a budget facility available to me. This facility will allow me to pay for transactions over a fixed period of time, as stipulated by African Bank. If I do choose to use the budget facility, the total amount outstanding and the monthly instalment payable in terms of the budget facility will be reflected on my statement of account. If I fail to pay any instalment on the budget facility, I understand that African Bank may in its sole discretion, demand that I repay the full amount outstanding on the budget facility and African Bank may cancel or suspend the budget facility. Where any set off or consolidation undertaken by African Bank involves the conversion of one currency prevailing currency exchange. Any losses that may arise from such conversion shall not be recoverable from African Bank. Hold on Card Account African Bank may set aside or place an amount on hold on my Card Account, in respect of any transaction, either on the day the transaction is presented to African Bank for authorisation or on the day African Bank receives notice of the transaction. I am not entitled to stop a payment in respect of a transaction for which African Bank has set aside an amount or placed a hold on my Card Account, nor am I entitled to use any funds that have been set aside for a transaction by African Bank. Transaction Involving Foreign Currency Any references to Rands and “R” in this Agreement shall mean South African Rands. African Bank may convert any transaction amount(s) on any Card Account into South African Rands at the exchange rate that African Bank may determine. If the currency of any card transaction is different from that which the Card Account is maintained, African Bank shall be entitled to convert such transaction into the currency of the Card Account or any other currency at such rate(s) of exchange as African Bank may determine; and debit the Card Account with the amount of the card transaction. The currency conversion rate in effect on the processing date may differ from the rate in effect on the transaction date or posting date. Dispute with Merchants/Non-acceptance of Cards African Bank will Not be Liable in Any Way: Should the Card or Pin be rejected by a merchant or any terminal used to process card transactions or if African Bank refuses for any reason to authorise any card transaction; For any malfunction, defect or error in any terminal used to process card transactions, or other machines or system of authorisation whether belonging to or operated by African Bank or other persons; For any delay or inability on African Banks part to perform any of its obligations under this Agreement because of any electronic, mechanical, system, data processing or telecommunication defect or failure, Act of God, civil disturbance or any event outside African Bank’s control or the control of any servants, agents or contractors or any fraud or forgery or; For any damage to or loss or inability to retrieve any data or information that may be stored in the Card or any microchip or circuit or device in the Card. African Bank may also refuse to authorise any card transaction that I wish to effect even though such card transaction would not cause the credit limit set to be exceeded. Problems with Goods and Services African Bank will not be liable in any way should I encounter any problems with the goods and services that I obtain through the use of the Card, nor is African Bank responsible for any benefits, discounts or programmes of any merchant that African Bank makes available to me. In spite of the non-delivery or non-performance or defects in any such goods and services, I will pay African Bank the full amount shown in the statement of account. Conclusiveness of Documents and Certificates Any of African Bank’s records relating to any card transactions with my signature and/or PIN are conclusive evidence of their accuracy and authenticity and shall be binding on me for all

purposes, unless I prove otherwise. Repayment Arrangement on Card Account Change Should the Card Account be terminated and/or replaced with another Card Account, whether through loss of the Card or otherwise, then any debit order, payroll deduction, cash repayment or new arrangement, whether at regular intervals or otherwise shall continue in relation to the new Card Account as from the date when the first Statement with respect to the original Card Account is sent to me. Extent of the Bank’s Rights African Bank shall be entitled at any time and without notice to me to combine or consolidate the balances in any of my accounts maintained with African Bank and/or set off or transfer any sums that my account is in credit, towards the repayment of sums owed by me to African Bank, regardless of whether African Bank has terminated the use of my Card or Card Account and/or whether the balance owed to African Bank has become due or payable Additional Benefits, Services and Programmes

Either party may change their address by delivering to the other party a written notice of the new address by hand, registered mail, or electronic mail. Confidentiality Unless African Bank is obliged to do so by law, it will not disclose any of my confidential information without my express consent or instruction. I consent to African Bank disclosing, reporting or releasing any fraudulent information or information relating to any unlawful activity relating to me to the South African Fraud Prevention Services (SAFPS) and/or any similar organisation or bureau, as well as reporting or releasing any credit information relating to me to any credit bureau. Certificate A certificate, signed by a manager employed by African Bank (whose appointment need not be proved), reflecting the outstanding amount that is due owing and payable by me to African Bank will be sufficient proof of my indebtedness to African Bank for the purposes of provisional sentence, summary judgement or any other proceedings, unless I am able to prove otherwise.

African Bank may provide additional services, benefits or programmes in connection with the use of the Card. Such additional services, where provided, do not form part of African Bank’s legal relationship with me and African Bank may withdraw or change these services at any time without notice to me. Those additional services, benefits or programmes may be subject to their own terms and conditions, a copy of which will be supplied to me.

Assignment

Password and Security

If African Bank has to institute any legal proceedings against me for the purposes of recovering any debt that is due, owing and payable by me to African Bank, then I agree that I will pay all

I am solely responsible for maintaining the confidentiality of the PIN, Password, and Registration Information and undertake to take all reasonable precautions to ensure that my PIN/Password, including while I key-in the PIN/ Password at a computer or other machine, is not revealed to a third party. I acknowledge that African Bank will not be liable for any loss or damage arising from my failure to comply with these security measures and/or the duties set out below. My Card and PIN/Password are reserved strictly for my own use. Where the Card is used by someone else, I will be required to prove that I took all reasonable precautions to protect these items. Duty to Prevent Loss/Theft/Fraud and Notification to African Bank I agree to keep my Card secure and will ensure that the Card Account number and PIN are not disclosed to any other person. Should I discover that my Card is lost, stolen or used in an unauthorised way or retained by an ATM or another person has obtained the PIN, I will immediately notify African Bank of the loss/theft or unauthorised use by calling African Bank’s Platinum Card Services Centre at 0861465322 or Visa Global Services. At (USA) 410-5813836 and confirm any telephone call within 7 (seven) days by quoting my account number to African Bank, Card Division, Private Bag X170, Midrand, 1685. African Bank will block the Card Account against any potential misuse, as soon as reasonably possible after notification. In certain circumstances, African Bank may also require that I report the incident to the police, and that such report be accompanied by a written confirmation of the loss/theft/disclosure and any other information that African Bank may require. I will obtain a reference number from African Bank confirming the report. I consent to the disclosure to third parties of such information as is relevant concerning the account in connection with such loss, theft or possible misuse of the Card. If the Card is found after it has been reported to African Bank, as having been lost, or stolen or misused then I will destroy it and any additional card by cutting it/them in half across the magnetic strip and disposing of it/them.

African Bank will be entitled to cede, sell, assign, or transfer all or any of its rights under this agreement, without your consent or prior notice to you. You may not cede, delegate, sell, assign, or transfer any of your rights or obligations in terms of this agreement. Legal costs

African Bank’s legal costs, on an attorney and client scale including tracing fees, collection commissions and all other costs that African Bank may incur. Jurisdiction I agree that any legal proceedings that African Bank intends bringing against me, as a result of this agreement, may be brought in the Magistrate’s Court and I consent to the jurisdiction of the Magistrate’s Court. Miscellaneous I understand that in order for African Bank to maintain and improve the quality of the services it provides to its customers any telephone calls that are made by or to its customers are recorded. I give my consent to African Bank to record any telephone call between us. I agree that I will promptly notify African Bank, in writing, of any change in my address, telephone number, employment or banking details. I also agree that I will immediately notify African Bank if I should become insolvent, be placed under administration or have any other form of legal disability. Although I am required to comply strictly with all the obligations in terms of this credit agreement, African Bank shall have the right, in its absolute discretion, to defer or waive any amount payable by me in terms of this agreement as contemplated in section 95 of the NCA. Administration/Sequestration My estate is not subject to debt review and is not under administration, nor am I an unrehabilitated insolvent. I further confirm that I am not aware and nor do I contemplate any application to place my estate under debt review or administration during the repayment of this Agreement.

Instalment and Deduction Due Dates My first instalment will become due, owing and payable 7 days after I activate my credit card and all subsequent instalments will become due, owing and payable on the 1st day of each and every month thereafter. (“Instalment Due Date”). Addresses for Receiving of Documents Any document that either party wishes to send to the other must be sent to the address set out in the Pre-Agreement and Quote. If such document is: Sent by ordinary mail in a correctly addressed envelope to the other party’s chosen address, it will be considered as received on the 7th (seventh) day after posting (unless the contrary is proved); or delivered by hand to a responsible person during ordinary business hours at the other party’s chosen address, it will be considered as received on the day of delivery; or transmitted by telefax to the chosen telefax number set out above or sent by electronic mail to the chosen email address, it will be considered as received on the date of transmission (unless the contrary is proved). Any document actually received by a party will be an adequate written notice or communication to that party, even though it was not sent to or delivered at the chosen address.

TERMS AND CONDITIONS: FOR SAVINGS ACCOUNT LINKED TO THE PLATINUM CREDIT CARD

2. Definitions 2.1 In these terms and conditions, the words on the left have the meanings set out on the right: 2.1.1 Account: Means the Savings Account opened by us in your name; 2.1.2 Banks Act: Means the Banks Act 94 of 1990; 2.1.3 Card: Means a platinum credit card issued to you by us and linked to your account; 2.1.4 Companies Act: Means the Companies Act 71 of 2008; 2.1.5 Operate: Means managing your account and transacting; 2.1.6 PIN: Means a confidential personal identification number used for operating your account; 2.1.7 Savings product: Means the demand savings account product described in clause 3; 2.1.8 Transaction: Means any debit or credit on your account made with or without using any PIN or device. It includes any payment for goods or services, deposit, withdrawal or transfer of money. Transact has a similar meaning; 2.1.9 We/Our/Us: Means African Bank Ltd, a company with limited liability duly incorporated in terms of the Companies Act and registered as a bank in terms of the Banks Act; 2.1.10 I/You: Means the person in whose name an account is opened; 2.2 Reference to: 2.2.1 one gender includes all the genders; 2.2.2 the singular form of a word includes the plural; 2.2.3 the plural form of a word includes the singular; and 2.2.4 a law or regulation is a reference to that law or regulation on the date of these terms and conditions; 3. Your Account 3.1 This account offers flexibility and money on demand while also paying excellent interest rates on all credit balances. 3.2 Your account will be linked to the Card we have issued to you and your Card PIN must be utilised to operate your account . 3.3 Once linked, your account can be viewed or accessed through all ATM networks and/or through Cellphone Services (should this service be activated by You). 4. Interest Rates 4.1 Interest is calculated daily and paid monthly at a rate of 5% p.a on the balance on your account. 4.2 We are entitled, on reasonable prior written notice to you, to change the interest rate or the method we use to calculate the interest rate which applies to your account from time to time. 5. Fees 5.1 We will charge you transaction fees for this Savings Product as set out in the latest pricing brochure which is included in the Card welcome pack or at any of our branches. 5.2 Any fees in respect of your account are payable immediately when they are charged and will be debited to your account. 5.3 We are entitled to change or increase the fees or method we use to calculate these fees from time to time, if there is any change in taxation or legislation, or any change in market conditions, which may increase the costs we incur in making your account available to you.

1. Introduction

6. Statements

1.1 These terms and conditions are applicable to my Savings Account. 1.2 I know, understand and comply with these terms and conditions as they are a binding agreement between you and me. 1.3 I acknowledge and agree that: 1.3.1 I have been given an adequate opportunity to read and understand all of these terms and condition; 1.3.2 I am bound by these terms and conditions and 1.3.3 I may change, repeat, replace or add to any of these terms and conditions at any time on reasonable notice to you. If I continue to use my account after receipt of this notice, the new terms and conditions will apply.

A statement on your account shall be incorporated in your Card statement as a separate schedule of transactions displayed in a table.

Ref: (Please insert your 16 digit Card number) 7.2 You may withdraw the money you deposited from your account via your Card. 7.3 We are not liable for any errors which we make because of incorrect information which we rely on to process any payment which is deposited into your account, including but not limited to incorrect account numbers given to us by you or by another person on your behalf. 8. Set off and Realisation of Security We may set off any amounts which you owe us against any credit balance on any account held by you in our books, as may be permissible by law. 9. Closure of your account and cancellation of these terms and conditions 9.1 You may at any time ask us in writing to close your account, without penalty. 9.2 We are entitled to close your account or cancel these terms and conditions following the end of 10 (ten) business days’ written notice to you informing you of a material failure in your part to comply with these terms and conditions, unless you have remedied the failure within that time. 9.3 We may close your account or refuse you access to your account without prior notification to you if your account has been used to commit any fraud or we are compelled to do so by law. 9.4 If we close your account or cancel these terms and conditions you remain liable to us for any amount you owe us under these terms and conditions, up to the date of this closure or cancellation. 10. Address for Notices 10.1 Any document that either party wishes to send to the other must be sent to the address set out in the Card pre-agreement statement and quotation. If such document is: (a) Sent by ordinary mail in a correctly addressed envelope to the other party’s chosen address, it will be considered as received on the 7th (seventh) day after posting (unless the contrary is proved); or (b) Delivered by hand to a responsible person during ordinary business hours at the other party’s chosen address, it will be considered as received on the day of delivery; or (c) Transmitted by telefax to the chosen telefax number set out above or sent by electronic mail to the chosen email address, it will be considered as received on the date of transmission (unless the contrary is proved). 10.2 Either party may change their address by delivering to the other party a written notice of the new address by hand, registered mail, or electronic mail. 11. General 11.1 We may change these terms and conditions at any time by written notice to you. A change will not cancel this agreement. 11.2 You may not change any provision of these terms and conditions. 11.3 South African law governs these terms and conditions. 11.4 We may sue you in a Magistrates’ Court even if our claim against you is greater than would otherwise be allowed. 11.5 Any favour or concession we may allow you will not affect or substitute any of our rights against you. 11.6 The invalidity, illegality or unenforceability of any of the clauses of these terms and conditions shall not affect the validity, legality and enforceability of the remaining clauses of these terms and conditions. 11.7 You may not transfer any of your rights and obligations under these terms and conditions to anyone else without our prior written permission.

7. Deposits and Withdrawing the Money you Deposited 7.1 You can make a deposit into your account at any of our branches or you could make a direct deposit into our bank account, the details which appear below: Bank: Standard Bank Account Name: Visa Settlement Account Account number: 000054240 Account Type: Cheque Branch Code: 051001

NCR Reg No. NCRCP5. African Bank is an Authorised Financial Services and Credit Provider. Reg No. 1975/002526/06.

AB/2013/09/PBF_V2

Liability of Cardholders

PLATINUM CREDIT CARD

BENEFITS & FEATURES


Platinum card benefits features