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A E S m i t h’s m a g a z i n e f o r s t a f f a n d f r i e n d s brisbane cairns gold coast mackay perth rockhampton sydney tasmania

melbourne townsville

2015 Issue 23 > > > > > > > > > > > > > > >

A Spotless Company Essential Fire & Hydraulics Services Now Offered by AE Smith Strength to Strength in Townsville AE Smith Wins Big at Crown Melbourne Property Services Awards Spotless & AE Smith Working Together Subscribe to Cool Breeze & Win World’s Largest Diluter Designed by AE Smith & Nett Technologies AE Smith Customer Satisfaction Survey In-house & Integrated Engineering Capability New National Safety Manager Steps Up for AE Smith Saving Christmas Dinner at Freshwater Place Milwaukee Power Tool Lucky Prize Winner Clowning Around for a Good Cause Spot the Difference A Meal From the Heart in Sydney

Technical & Engineering Services mechanical electrical energy fire hydraulics plumbing refrigeration


A Spotless Company About Spotless Spotless is an Australian owned, managed and operated provider of outsourced facility services. The Spotless team of over 36,000 people deliver support services to various industries and organisations throughout Australia and New Zealand.

AE Smith, Australia’s leading air conditioning and mechanical services provider is now proudly owned by Spotless (ASX: SPO), with the acquisition concluding on the 27 February 2015 Spotless Chief Executive Officer and Managing Director, Bruce Dixon said, “I am excited by the opportunity to further strengthen our capabilities by providing air conditioning, mechanical and building services to new and existing clients directly, reinforcing our position as Australia’s leading and integrated facility services provider. AE Smith provides Spotless with a platform for growth into technical services across a range of sectors including health, government, industrial and commercial.” In making the decision to sell AE Smith to Spotless, former AE Smith Executive Chairman Andrew Permezel said, “I genuinely believe this is in the best interest of the company. In the longer term, this sale will give a level of financial stability and security that will allow AE Smith to grow and remain a leader in our industry.” David Willett, AE Smith CEO, will continue to lead the business into this new era of expansion. He said, “Spotless offers us the opportunity to build upon our market leading position in mechanical services and broaden our offering to become the clear market leader providing the full range of technical and engineering services including mechanical, electrical, fire, hydraulics, refrigeration, energy, electronic security, building and painting.”

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“We will be on a strong growth path over the coming years. This will create development and career advancement opportunities. We will also need to recruit substantial numbers of talented people to join our team,” David Willett said. Significant opportunities for growth have already been identified in all of AE Smith’s current locations and planning is underway to open branches in new locations. “AE Smith is characterised by an established brand and heritage, high quality people, strong safety culture, high degree of recurring service and maintenance revenue and, together with Spotless has excellent growth opportunities,” said Bruce Dixon. AE Smith’s iconic brand, established in 1898, will be retained as will its culture. “I am confident the heritage and reputation of AE Smith is in safe hands,” said Andrew Permezel. AES

“ Spotless offers us the opportunity to build upon our market leading position in mechanical services and broaden our offering to become the clear market leader providing the full range of technical and engineering services including mechanical, electrical, fire, hydraulics, refrigeration, energy, electronic security, building and painting ”

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Essential Fire & Hydraulics Services Now Offered by AE Smith With the introduction of fire and hydraulic services, AE Smith can now offer a sole-provider engineering solution to its construction clients

AE Smith is a member of the FPA, the national peak body for fire protection.

The new fire and hydraulic service complements AE Smith’s long history of providing air conditioning, building services, onsite power and energy solutions for new developments. Clients can now deal with a single company for mechanical, energy, fire, hydraulics and refrigeration. Ryan Woods, who has been recruited to head up the new Queensland-based Fire and Hydraulics team as the Project Manager and Team Leader, said he is excited to be part of this exciting new venture for AE Smith. “It’s great that AE Smith continues to expand its capabilities as a multi-disciplinary service provider,” Ryan said. “It shows we are continually looking for better ways to service our clients.” Hydraulic and fire services are fundamental to the buildings in which we work, live and socialise every day of the year.

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Fundamental services Hydraulic systems need to be designed and installed to a high standard to ensure there is no cross-contamination between sewage and potable water; and to ensure bacteria such as Legionella cannot thrive. In addition to regular plumbing systems, AE Smith’s hydraulic services include stormwater and sewerage, vacuum systems, air compression systems, and innovative syphonic rainwater systems. “Rainwater usually goes down the drainpipe thanks to gravity,” Ryan explains. “With syphonic systems, the gutter is designed to fill with water, which is then forced via vacuum (or syphoned) through the pipes. This uses less material than traditional drain pipes, so it’s cost effective, and it’s an efficient way to capture rainwater in a large building.” Passion for prevention Fire systems are vital for saving lives and property. “Fire systems need to be designed to a high standard to ensure that in the event of a fire, buildings can be evacuated and automatic fire systems will activate to prevent the fire spreading,” Ryan says, adding that it is always hoped that the system never needs to be used. “We undertake detailed risk analysis at the concept stage of every project. Our designers collaborate with the building architect, building certifier and other consultants to ensure safety in design,” Ryan explained. AE Smith Fire Services include fire sprinklers, hydrants and hose reels, special hazard systems, fire detection and alarms, emergency warning systems, portable fire equipment and fire pumps.

“ Fire systems need to be designed to such a high standard to ensure that in the event of a fire, buildings can be evacuated and automatic systems will activate to prevent the fire spreading ”

Ryan, who joined AE Smith with 17 years’ experience in plumbing, draining and gas fitting, is one of five new staff members employed to manage the new service team. He is joined by Nick Garland, Contract Administrator, Ben Timmons, Designer and Estimator, Harry de Vries, Site Manager Fire – RAAF Base Amberley and Paul Smith, Site Manager Hydraulics – RAAF Base Amberley. New opportunities In welcoming the new team, AE Smith CEO David Willett said their expertise presented exciting new opportunities for construction projects. “AE Smith is always looking at better ways to do business,” he said. “With more than 100 years’ experience between them, this management team brings a wealth of experience on a number (Continued on page 6)

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of landmark Queensland projects that includes The Gabba (Brisbane Cricket Ground), Lady Cilento Children’s Hospital, Gold Coast Desalination Plant and RAAF Base Amberley,” he said. The team also boasts proven capability in delivering projects including sports stadiums, abattoirs, food processing plants, hotels and apartments. Reporting to Mark van Wyk, General Manager Construction Queensland, the Fire and Hydraulics team includes licenced tradespeople to support the projects we are working on. Our site teams are augmented on a project by project basis. AES

“ We undertake detailed risk analysis at the concept stage of every project. Our designers collaborate with the building architect, building certifier and other consultants to ensure safety in design ”

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Strength to Strength in Townsville The history of AE Smith’s Townsville office has been documented in a News Corp publication called ‘Strength to Strength’, the story of Townsville

“ Since 1987, AE Smith has grown into one of the largest engineering services companies in Regional Queensland employing more than 135 people ”

The coffee table book documents how AE Smith has helped shape the Townsville skyline and been part of the local community since 1987. Since then, AE Smith has grown into one of the largest engineering services companies in Regional Queensland employing more than 135 people, 70 of those in Townsville alone. Landmark examples of AE Smith Townsville projects include the Townsville Hospital, Jupiters Townsville, RAAF Base Townsville, Lavarack Barracks and various government offices. The Townsville AE Smith team is led by Mark Lovelady, General Manager AE Smith Regional Queensland. Mark notes that AE Smith is a strong supporter of local schools and charities, often loaning the AE Smith mobile cool room free of charge. “Chances are Townsville locals have seen our cool room at many community events when they’re buying a sausage in bread.” Mark finishes the profile piece with what’s most important to him as a long-term employee of AE Smith. “What I’m most proud of is AE Smith’s evolution over the last 28 years into a large regional business, employing locals and working for locals.” AES

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AE Smith Wins Big at Crown Melbourne Property About the Crown Melbourne Property Services Awards: The Awards night enables Crown Melbourne to recognise excellence across a number of disciplines for outsource contractors and their in-house services, as well as a time to enjoy each other’s company in a more relaxed atmosphere. Contractor Award Categories: • • • • • •

Environmental Sustainability Innovation & Collaboration Excellence in Customer Service Contractor/Supplier of the Year Cleaning Contractor of the Year Health & Safety.

For information about Crown visit www.crownresorts.com.au

On 26 March, the Victoria Service AE Smith team won two of six Award categories at the inaugural Crown Melbourne Property Services Awards Crown Melbourne is a large integrated resort and has a casino, three hotels, function rooms, award-winning restaurants and shopping and entertainment facilities. It is a significant driver of tourism within Australia, particularly in Victoria. Recognising excellence across a number of disciplines for Crown Melbourne’s outsourced contractors and in-house services, the Awards night is a highly anticipated industry event. Of six Award categories, AE Smith received the prestigious and most sought-after “Contractor/Supplier of the Year” and “Health & Safety” Awards. AE Smith’s own Aldo Sita, Senior Site Manager from the Victoria Construction team was also nominated personally for the “Excellence in Customer Service” Award. Matthew Scarman, AE Smith Account Manager for Crown Melbourne spoke on behalf of his team:

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Services Awards “AE Smith feels privileged and proud to receive these Awards. We know that Crown Melbourne has extremely high standards, receiving validation for the hard work that our site technicians deliver every day is very satisfying.”

“ Of six Award categories, AE Smith received the prestigious and most sort after ‘Contractor/ Supplier of the Year’ and ‘Health & Safety’ Awards ”

“Smooth operational delivery relies on everyone carrying out their job 100% correctly each and every time. When you’re talking about hundreds of reactive breakdown calls per year and thousands of planned preventative maintenance hours, it shows what a good job the team has done,” he said. Since 1995, AE Smith has provided full-time air conditioning, refrigeration, energy efficiency and building services to Crown, even helping to build the original Crown entertainment complex. Matthew credits AE Smith’s long-standing relationship with Crown Melbourne as a positive impact upon the future of Australia’s leading air conditioning and mechanical services provider. “You find yourself working with many different organisations and individuals which gives us exposure to a lot of different approaches to service delivery. What AE Smith is fortunate to have with Crown is that we share very similar values and attributes.”

Main pic: Matthew Scarman (AE Smith Account Manager for Crown) 5th from left, Aldo Sita (AE Smith Senior Site Manager) 2nd from the left and Peter McCarthy (AE Smith General Manager Victoria Service) standing far right with the AE Smith team accepting their Award at Crown Melbourne.

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About Crown Melbourne: Crown Melbourne is licensed to operate 2,500 electronic gaming machines and 500 table games, with a casino licence that extends to 2033. The casino also includes award winning VIP facilities. Its VIP program is driven by an extensive international clientele, particularly from Asia, while its main gaming floor attracts tourists and locals alike. Crown Melbourne is home to three hotels being Crown Towers, Crown Metropol Melbourne and Crown Promenade Melbourne and to two luxurious day spas, Isika Day Spa and Crown Spa. There are approximately 1,600 guest rooms across the three hotels, ranging from six-star luxury to premium five-star and quality four-star accommodation. Crown Melbourne has a wide variety of retail, entertainment and food and beverage offerings. There are more than 40 retail outlets and around 70 restaurants, cafes and bars which provide a large and diverse entertainment offering to cater for a significant number of visitors. Crown Melbourne also has a 900 seat showroom as well as the 1,500 seat Palladium Ballroom which provides a unique and flexible facility to host various events. In recent years, Crown Melbourne hosted the TV Week Logie Awards, the Cricket Australia Allan Border Medal, the AFL Brownlow Medal and the Australian Masters Golf Gala Dinner. Crown Melbourne is also Victoria’s largest single-site employer with more than 8,800 people employed on site.

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“We hold honesty, accountability, integrity and straightforwardness highly, as part of our values.” To win the Contractor/Supplier of the Year Award, AE Smith improved Crown’s refrigeration performance, delivering 30% energy savings in trial, and installed upgraded mechanical equipment to ensure cool temperatures for Crown patrons during the summer season. The AE Smith team regularly tailors initiatives for Crown, suggesting energy alternatives, sourcing the best energy consumption equipment, and making sure onsite safety reports are carried out. The Health & Safety Award recognises organisations that implement initiatives which demonstrate leadership and commitment to health & safety, wellbeing, and return to work of their employees while carrying out their services within Crown Melbourne. Some of safety initiatives for which AE Smith was nominated include: • AE Smith’s proactive, practical, collaborative relationship(s) with Crown Management. • A willingness to assess what we can do, rather than can’t. • A flexible and pragmatic approach to solving Workplace Health & Safety (WHS) issues. • A robust and well organised WHS Management System that is set up and maintained well. • Excellent leadership skills by onsite AE Smith Team Leaders Anthony De Nittis and Ross Goodwin.

Source: www.crownresorts.com.au/ our-resorts/crown-melbourne

To win any significant industry award takes the sustained efforts of many people, working together over a long period of time. In winning the 2015 Crown Melbourne Property Services Awards Peter McCarthy, General Manager Victoria Service would like to especially thank the following AE Smith team members for their hard work and dedication above and beyond business as usual at Crown Melbourne: 10 Cool Breeze 2015 #23


HVAC, Victoria Service • Morten Saltum, Service Manager • Matthew Scarman, Account Manager • Anthony De Nittis, HVAC Team Leader • David Goodall, Mechanical Fitter • Ray Terry, HVAC Service Technician • Aaron Tagliaferro, Refrigeration Apprentice • Gordon Sellers, Refrigeration Apprentice • Shane Fraczak, Refrigeration Apprentice Refrigeration, Victoria Service • Adam Godino, Refrigeration & HVAC Project Sales • Ross Goodwin, Refrigeration Team Leader • Anthony Carnovale, Refrigeration Technician • Lucas Boucher, Refrigeration Technician • Kent Thomas, Refrigeration Apprentice • Christopher Gilmore, Refrigeration Technician • Ben Barker, Refrigeration Apprentice • James Brown, Refrigeration Apprentice • Lee O’Hara, Refrigeration Apprentice

“ To win any significant industry award takes the sustained efforts of many people, working together over a long period of time… hard work and dedication above and beyond business as usual ”

Workplace Health & Safety, Victoria Service • Sam Gadd, WHS Officer • Sauro Benedetti, Site Implementation Supervisor Mechanical Services, Victoria Construction • Aldo Sita, Senior Site Manager • Matt Meade, Site Foreman • Kris Jacobsen, Site Foreman • Angelo Pascuzzi, Crown Project Manager 2000-2013 • Matthew Younger, Crown Project Manager 2013-present “Congratulations to the AE Smith teams for their hard work at Crown Melbourne. To be formally recognised for their strong commitment to safety, and excellence in customer and service delivery is an outstanding achievement,” said David Willett, AE Smith CEO. AES www.aesmith.com.au 11


Spotless & AE Smith Working Together With Spotless’ acquisition of AE Smith, the opportunity for AE Smith’s current customers to benefit from an extended service offering is extensive “Customers know and trust the quality of service we deliver at AE Smith,” said David Willett, AE Smith CEO. “Now, when our customers have a problem, we can make their lives easier by recommending and even organising the provision of other facility management services through Spotless.” Spotless is an Australian owned, managed and operated provider of integrated facility management and single service solutions. Every day, the Spotless team of over 36,000 people keep businesses running across Australia and New Zealand by providing services including catering, facility and asset maintenance, security, laundry and linen, waste management, environmental services, cleaning and many more. Working together at the MCG EPICURE, a food service solution brand of Spotless, and AE Smith already work together at one of Australia’s most famous venues – the MCG.

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AE Smith delivers the HVAC and refrigeration servicing to the venue and EPICURE manages the catering and hospitality for thousands of patrons. Whilst both contracts continue to be managed separately by the MCC, there are advantages of having a close working relationship. “We’ve always seen EPICURE as the ‘end user’ of all the equipment we service at the MCG. After all, if something goes wrong on game day, they’ll be the ones facing the unhappy patrons,” said Adam Godino, Refrigeration & HVAC Project Sales, Melbourne Service. “By having a strong relationship and good communication with EPICURE, we can quickly identify the issue and find a solution to present to the MCC for approval,” added Adam. The AE Smith way to collaborate It’s always been the AE Smith way to collaborate with other suppliers in order to achieve the best outcome for the client. Becoming part of Spotless reinforces AE Smith’s ability to influence the best outcome by recommending trusted suppliers with experience and expertise. “Of course, we’ll only ever recommend suppliers we know and trust,” said David Willett, AE Smith CEO. “AE Smith and Spotless are already working closely together on a number of projects to develop this working knowledge.” Delivering the best outcome for our clients A recent project at the MCG highlights the advantage of a close and collaborative working relationship between client suppliers. AE Smith was due to replace a steam boiler that supplies equipment in the EPICURE operated MCG kitchens. Before proceeding, AE Smith’s Adam Godino, MCC Facilities Operations & Contracts Manager Marshall Holding, MCC Facilities Asset Coordinator Peta Logan, MCC Facilities Building Services Engineer Steve Bullen and EPICURE’s Director of Culinary Operations Peter Haycroft sat down together to determine if there was a better solution. “We undertook an energy review of equipment in the kitchen over a number of months and we realised we could reduce energy usage by replacing some of it,” said Adam.

“ EPICURE, a food service solution brand of Spotless, and AE Smith already work together at one of Australia’s most famous venues – the MCG. AE Smith delivers the HVAC and refrigeration servicing to the venue and EPICURE manages the catering and hospitality for thousands of patrons ”

In addition, the antiquated steam kettles in the kitchen provided limited functionality. Peter explains, “We only use the steam kettles to make sauces and soups. We saw this as an opportunity to improve the capacity of the kitchen by upgrading to equipment with greater versatility.”

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When it came to choosing the new equipment for the kitchen, Peter explains the process undertaken. He said, “We worked with Adam to review the floor space and the drainage requirements in the kitchen. Then we went to a number of cooking demonstrations to evaluate the capacity, versatility and energy usage of different industrial kitchen equipment.” The new state of the art cooking equipment includes a Brat Pan and an agitated kettle with in-built mixer. It will deliver on the OHS, food safety and power needs of a modern kitchen.

“ We’ve always seen EPICURE as the ‘end user’ of all the equipment we service at the MCG... By having a strong relationship and good communication with EPICURE, [AE Smith] can quickly identify the issue and find a solution to present to the MCC for approval ”

“Now we can cook higher volumes of soft soups and sauces, as well as make pie mixes and casseroles, even stir-fries,” said Peter.

“Rather than replace the steam boiler which was the original plan, we made it redundant,” said Adam. “As a result of everyone working together the MCC will reduce energy usage and also have updated equipment in the kitchen.” The year ahead for AE Smith and Spotless “Our management team are committed to finding a better way for our clients. Working together with Spotless, we’re supercharged to deliver on this promise,” concluded David Willett. AES

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World’s Largest Diluter Designed by AE Smith & Nett Technologies When AE Smith was awarded the mechanical services and cogeneration design and construct package for 567 Collins Street the team weren’t expecting to become product developers to solve a unique problem facing the site

A standard flue dilutor application, round in shape and pictured above, would have caused a high pressure drop, causing the diesel engine to fail.

567 Collins Street is a 28 storey, 50,000 square metre new office building in the heart of Melbourne. To meet the standards of a Premium Grade Building, it must have full power back-up. In most buildings a diesel or gas powered generation system would be placed on the roof or a podium level, so the exhaust fumes can be easily discharged upwards without impacting people or property. However at 567 Collins, construction time constraints saw the architects and developer determine the plant room should be on Level 3 within close proximity to an adjacent public car park. The plant room is located at the back of the building so exhaust discharge pipes don’t have an aesthetic impact on the front façade of the building. Faced with a very hot problem “The problem we faced was how to discharge and dilute the diesel exhaust fumes on a lower level, next to a car park, without exposing people and property to dangerously high temperatures,” said Sam Waters, AE Smith’s lead engineer on the project.

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A dilution system was necessary to lower the exhaust temperatures from 470 degrees to 60 degrees before the plume of exhaust gases reached the public car park. “We evaluated a number of options and worked closely with Floth Engineering Consultants to model each solution to determine the best approach,” Sam said. The first option evaluated was an Exhaust Fume Diluter, an ‘off-the-shelf’ product distributed by Norman G Clark, often used for underground mining and power generation applications. It acts like an induction fan, drawing in clean, cool, air at the exhaust point of discharge. Unfortunately, to lower the temperatures fast enough, the Exhaust Gas Diluter would push so much pressure back up the pipes and into the diesel engine that it would fail. A draught inducer fan was considered, but these are very large, very noisy and utilise a lot of power. A third solution involved a mixing plenum, however Floth’s Computational Fluid Dynamic (CFD) modeling showed that it could result in damage to the façade of the structure and, more dangerously, exhaust gases being pumped back into the plant room. A world first with Nett Technologies “It was at this point that we realised we’d need a new product to solve the problem. We knew we could find a better way, so we reached out to our suppliers” said Sam Waters. It took nine months working closely with Nett Technologies and their Australian distributor Norman G Clark to develop an effective solution. Riki Tarau from Norman G Clark, Nett Technologies Australian distributor said of the process “It was a really collaborative process. We had many middle of the night phone hook-ups with Nett Technologies Head Product Developer in Canada to discuss the solution.”

“ The world-first solution... It is significantly larger than a standard diluter, square instead of round, and has blades instead of nozzles... Due to its unique design, its external components can be easily integrated, or hidden on the non-public facades of a building ”

The world-first solution has been coined by the AE Smith team as the ‘Collins’ Diluter, with Nett Technologies yet to announce an official product name. It is significantly larger than a standard diluter, square instead of round, and has blades instead of nozzles. It still requires external ventilation to access fresh air, but due to its unique design, its external components can be easily integrated, or hidden on the non-public facades of a building. “Making the diluter a square shape rather than a big circle, means it won’t impact the aesthetic of the building,” explained Riki.

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Vitally, Nett Technologies CFD modeling shows the Collins Diluter reduces the pressure drop to 2,500 Pa (which is within limits) and results in a temperature drop from 470°C to below 60°C in just 5.5 metres. This is a huge improvement on the previous modeling of 470°C to 120°C over the same distance. Above and beyond to find a better way “This project shows the lengths AE Smith will go to solve a problem,” said Sam. “We worked closely with the developer, the architect, Floth Consultants, Norman G Clark and Nett Technologies and we’ve found a solution with potential for developers, engineers and architects around the world.” AES Above: 567 Collins Street will be the largest PCA Premium Grade tower constructed in Melbourne in the last 25 years. The 26 level development is registered to target a 5 Star Green Star – Office Design v3 rating with the Green Building Council of Australia (GBCA).

“ The ‘Collins’ Diluter reduces the air temperature from 470°C to below 60°C in just 5.5 metres... This project shows what lengths AE Smith will go to solve a problem ”

Nett Technologies Computational Fluid Dynamics (CFD) model of the ‘Collins’ Dilutor.

In Australia the ‘Collins’ Diluter design is licensed by Norman G Clark.

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“ I am not an expert, so I rely on the advice they give and it always turns out to be good. ”

“ From a technical perspective they have helped enormously in terms of adding to our understanding. ”

“ We’ve got old equipment and the response time is awesome... I give him a ring and within a few hours I’ve got someone on the roof! ”

“ They happily answer all my questions and they don’t treat me like an idiot for the smallest questions. They talk in layman’s terms so I can understand and effectively do my job. ”

AE Smith Customer Satisfaction Survey Thank you to all our customers who took part in our Customer Satisfaction Survey AE Smith has commissioned Stellar Market Research, an independent research organisation, to conduct an ongoing study to determine and track the satisfaction level of existing AE Smith Service customers since 2006.

“ Delivering a service that our customers truly value is what we aim to do every day. Ongoing research like this gives us the opportunity to listen to and learn from our customer’s experience ”

Results from the most recent wave of research were presented earlier this year. Whilst we were delighted to hear the many good things we are doing right, we have also taken action to learn from and improve in other areas. For example, one happy customer kindly said when surveyed, “They helped us out with an asbestos issue. They really came through for us... with the best price and the right expertise.” “Delivering a service that our customers truly value is what we aim to do every day. Ongoing research like this gives us the opportunity to listen to and learn from our customer’s experience,” said David Willett, AE Smith CEO. As a token of our appreciation, all customers interviewed received two free movie tickets to say ‘Thank you’ for sharing their valuable time. AES

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In-house & Integrated Engineering Capability

“ AE Smith offers the distinct advantage of having an integrated, in-house engineering team. All services including HVAC, fire and hydraulics are designed and modeled simultaneously ”

Located across Australia, AE Smith’s extensive in-house engineering team is comprised of over 30 qualified engineers with backgrounds spanning engineering disciplines including mechanical, electrical, fire, hydraulics, security, energy efficiency, safety and building services Together the team has designed some of the world’s leading installations including the world class trigeneration power plant at Lady Cilento Children’s Hospital Queensland, 567 Collins Street Melbourne and King George Central in Brisbane. Integrated team AE Smith offers the distinct advantage of having an integrated, in-house engineering team. All services including HVAC, fire, energy, electrical and hydraulics are designed and modeled simultaneously. “Because we work together, we resolve issues sooner,” said Sam Waters, AE Smith’s Victorian Engineering Team Leader. “This reduces the risk of re-work in construction.” AE Smith’s engineers integrate and collaborate with the wider team of project managers, estimators, drafting staff, site managers/ personnel and service specialists seamlessly on every project. End-to-end project knowledge from concept design to commissioning has the proven potential to compress the construction critical path.

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National resource Throughout their career, AE Smith’s engineers are actively engaged on different types of projects, spanning complexity, type and industry. This allows the team to easily transition between projects because of their broad and constantly evolving capability. “We ensure our engineering expertise is always available for any project, anywhere in Australia. For clients this means projects are never slowed down,” explains Peter Wise, AE Smith’s National Engineering Manager. A number of AE Smith’s engineers have Chartered Status. This indicates leadership in their field of engineering and the highest standard of professionalism. Senior members of the engineering team with more than 30 years of experience actively train mid and junior staff so every project benefits from the collective knowledge earned throughout AE Smith’s lengthy history. Practical engineering With a proven record of delivering large and complex projects across every industry AE Smith’s engineers and project managers have seen and solved innumerable issues on-site. This practical experience informs every design solution developed. For every new project, AE Smith’s engineers undertake a project review to ensure the proposed solution will work. By collaborating with the developer, builder, architect and consultants at a very early stage, issues are identified that may cause delays in program and ‘too late’ changes are avoided. “We take the time to talk through proposed installations with our Project Managers,” explains Sam Waters. “It’s an advantage for our clients, because not many engineers can visit a site any day of the week and talk practically about what the issues are and how to avoid them.”

“ AE Smith’s engineers integrate and collaborate with the wider team of project managers, estimators, draftspeople and service specialists seamlessly on every project. End-to-end project knowledge from concept design to commissioning has the proven potential to compress the construction critical path ”

Design and construct “Many of AE Smith’s engineers have previous experience as consultants. When we combine this design experience with AE Smith’s broader practical experience it results in an ‘end-to-end’ design and construct solution,” said Jonathan Ramajoo, AE Smith Queensland’s Engineering Team Leader. AES

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New National Safety Manager Steps Up for AE Smith

“ Improvement like this takes sustained effort from many people, guided by individuals who embrace safety and lead from the front �

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David Willett has announced the appointment of Sandy Wilson to the role of National Safety Manager whilst Nick Daley moves to a new challenge in Project Management with the Queensland Construction team Commenting on her appointment, Sandy Wilson, formerly Victorian Construction Safety Manager, said, “Safety is AE Smith’s number one priority. To be appointed as the National Safety Manager is a big responsibility, one that I’m delighted to have been offered.” During Nick Daley’s tenure as National Safety Manager, AE Smith has achieved tremendous improvement in the safety record. In particular the 12 month rolling average Lost Time Injury Frequency Rate (LTIFR) has halved in the past year. David Willett, AE Smith CEO, said of the safety record, “Improvement like this takes sustained effort from many people, guided by individuals who embrace safety and lead from the front. Nick Daley has demonstrated this leadership and helped us as an organisation achieve a better safety outcome.” With Nick moving into a Project Management role, David Willett knows that AE Smith’s safety continues to be in safe hands with the appointment of Sandy Wilson. “Sandy has been an outstanding Safety Manager for the Victoria Construction team and is highly regarded by the team for her passion to ensure everyone returns home safely every day,” David said. “I look forward to working with all our people around Australia, along with Spotless’s team to maintain our excellent safety record and find opportunities for continual improvement,” said Sandy. “I would like to congratulate both Nick and Sandy for their excellent contributions to date and their well-deserved transitions,” said David Willett. AES

Pics: Nick Daley, who achieved tremendous improvement in the safety record during his tenure as National Safety Manager. Sandy Wilson, recently appointed to the role of National Safety Manager for AE Smith.

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Saving Christmas Dinner at Freshwater Place Freshwater Place is the prominent tower second from left surrounded by Eureka Tower on the left and Crown Towers on the right. AE Smith proudly delivering services to all three complexes located in Southbank.

The value of an AE Smith preventative maintenance contract was recently proven to the managers of Melbourne’s Freshwater Place In the days leading up to Christmas, AE Smith received an urgent call from Freshwater Place Facility Manager, Mike Zverina. The main kitchen exhaust system had failed and the area was full of smoke. The AE Smith team, Lucas Thomas, Refrigeration Mechanic, Paul Strong, Mechanical Fitter, and Gordon Sellers, First Year Apprentice, quickly arrived on the scene and diagnosed the fault. As a critical moment, the situation posed the risk of setting off alarms and evacuation of residents in the floors above. Speedy response Matthew Scarman, Account Manager for AE Smith’s Victorian Service team believes the response was so fast thanks to the three-year preventative maintenance contract in place. “It allows us to respond to break down calls faster, because we know the client’s system and can quickly identify faults,” he said. “Often we know how to fix the problem before we even arrive at the scene.”

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In this case, a motor in the exhaust system of the main kitchen had overloaded and blown up. This shut down the extraction system, which meant no cooking equipment could be used. The AE Smith service team subsequently borrowed a spare motor from Crown Melbourne, another AE Smith client, and had the system back up and running the same evening. The 350kg motor was hoisted in place in record time, ready to meet the demands of the large dinner crowd. “Within four hours it was fixed. This is a job that usually takes about a day and a half,” said Matthew. Dinner served with professional service In an email to AE Smith, Freshwater Place Facility Manager, Mike Zverina said, “We had a very serious situation yesterday afternoon when the kitchen extraction fan motor seized and M&W and TGIF were full of smoke. Your service technician Lucas Thomas arrived in an extremely short time, he identified a fault and took action. He has arranged a spare motor and another two technicians to help him with replacement and installation. It was done within four hours and all restaurants were fully operational at 7pm. I am extremely happy with their performance and professional attitude.” “Having a maintenance contract in place means our customers can rely on high levels of service, fast response and a team with knowledge of their systems and needs,” said Matthew. AES

“ We had a very serious situation [the week before Christmas] when the kitchen extraction fan motor seized and [two restaurants] were full of smoke. Your service technician Lucas Thomas arrived in an extremely short time, he identified a fault and took action... I am extremely happy with [Lucas and his team’s] performance and professional attitude ” Mike Zverina, Facility Manager, Freshwater Place

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Milwaukee Power Tool Lucky Prize Winner The Milwaukee Power Tool combo kit includes a 13mm Hammer Drill and a 1/4” HEX Impact Driver powered by REDLITHIUM™ Battery Technology.

John Goodchap, National Manager of Health for Hansen Yuncken is the lucky winner of the “Subscribe to Cool Breeze and Win” competition John Goodchap was a delegate at Australian Healthcare Week, where he visited the AE Smith exhibition stand to learn more about AE Smith’s trigeneration and energy services expertise. John, pictured above, was pleasantly surprised to win the Milwaukee Power Tool combo valued at $730. The kit includes a 13mm Hammer Drill and a 1/4” HEX Impact Driver powered by REDLITHIUM™ Battery Technology. John commented that he has just finished the challenging task of renovating his own house. This prize will no doubt come in handy for future renovations. AES

28 Cool Breeze 2015 #23


Clowning Around for a Good Cause For the past five years a team of committed cyclists from the Brisbane AE Smith office has taken part in the Entoure Cycle for Life event. The team completes a gruelling 350km three day ride and this year they helped raise over $100,000 for charity in the process

“ $17,000 raised by the AE Smith team will support the placement of Clown Doctors in Queensland’s major children’s hospitals ”

Last year Entoure’s chosen charity was The Humour Foundation, which runs the Clown Doctors program in hospitals throughout Australia. There are 55 highly skilled Clown Doctors operating in 20 hospitals around Australia, touching the lives of 100,000 people every year. “We were happy to raise funds for such a great charity,” said Chris Goakes. “The Clown Doctors use fun and laughter to raise the spirit of children when they’re seriously ill in hospital.” Funds raised from last year’s Cycle for Life, including $17,000 raised by the AE Smith team, will support the placement of Clown Doctors in Queensland’s major children’s hospitals. Over the past year AE Smith’s Queensland Construction team has managed delivery of the world-class energy plant at Lady Cilento Children’s Hospital. “It’s great to be part of a team who can deliver both the physical facility of the children’s hospital, and also support the unseen healing functions of smiles and happiness,” said Chris. AES www.aesmith.com.au 29


Before: 2007

After: 2014

Spot the Difference Pics: Before and after satellite imagery of Pioneer Dairy Wetland in Central Coast, NSW, revegetated by Greenfleet in 2009. Greenfleet is a not-for-profit environmental charity and Australia’s first and most trusted carbon offset provider. Visit www.greenfleet.com.au for more information.

Cool Breeze is a magazine published by AE Smith & Son Pty Ltd ABN 54 004 274 793 for its staff and customers. Subscription is free and available directly from AE Smith. © 2015 AE Smith & Son Pty Ltd. Important Notice: The information contained in this magazine is given in good faith. To the maximum extent permitted by law, neither AE Smith, its employees or contractors accept any liability for loss or damage arising as a result of any person acting on information contained in this magazine. This magazine should not be used or relied on as a substitute for detailed professional consultation with AE Smith.

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These stunning ‘spot the difference’ images were captured by satellite in 2007, before a 2009 Greenfleet tree planting and again in 2014, five years later In 2009, Greenfleet worked with Wyong Shire Council in Central Coast NSW to help revegetate a former dairy farm and transform it into the beautiful wetland reserve it is today. Nearly 4,000 native trees were planted to re-build a biodiverse forest and help improve water quality in the vital wetlands which act as a storage and filter basin for urban stormwater, prior to its entry to Tuggerah Lake. When Greenfleet last visited the site in December 2014, Greenfleet Forester Eoghan was very pleased with the growth of the forest. “The site is showing outstanding growth rates and boasting high biodiversity values,” he said. “There is good diversity amongst the species planted and excellent wildlife presence within.” Since 2005, AE Smith has planted more than 23,500 trees* in Australia with Greenfleet to offset over 6,000 tonnes of CO2-e generated by hundreds of AE Smith vehicles and 1 million kilometres of staff air travel. AES * This number of trees is a reasonable estimate of the number of trees required to be initially planted to sequester the total quantity of carbon purchased and takes into account that not all trees initially planted will survive due to the natural survival rate of trees. Accordingly, trees that do not survive following initial plantation may not necessarily be replanted. Greenfleet’s commitment to recapture carbon on behalf of our supporters involves the management of native forests across all our planting sites. Greenfleet’s forest pool is forecast to meet its overall carbon commitments to supporters.


A Meal From the Heart in Sydney The Sydney AE Smith team recently visited Ronald McDonald House in Westmead Sydney to prepare a meal from the heart for over 60 residents The Meals From the Heart program gives corporate supporters like AE Smith the opportunity to make a real difference in the lives of seriously ill children by alleviating some of the everyday pressures of care-taking for families during a difficult period. AE Smith’s master chef team Linda Isles and Naomi Shearsby prepared a meal of spaghetti bolognese, BBQ marinated lamb and salad. They were assisted by General Manager John Shearsby, his two teenage sons Liam and Blake, as well as AE Smith’s Dave Place and Rory O’Byrne. “We cooked the meal at Ronald McDonald House”, explained Linda Isles. “We got access to the kitchen at 4pm and the meal needs to be served at 6pm. We planned our meal to make sure we could get food on the table in time!”

Every Ronald McDonald House (RMH) supported by AE Smith no longer receive bills for air condition service and maintenance, saving each House thousands of dollars every year that can be better spent on helping families feel that little bit more comfortable during their stay. • • • • •

RMH Monash (Melbourne) RMH Parkville (Melbourne) RMH Perth RMH North Queensland (Townsville) RMH Westmead (Sydney)

Visit www.rmhc.org.au/houses for more information about the House closest to you.

Kate Dempsey, Meals From The Heart expressed her gratitude to the AE Smith Sydney team. She said, “Your involvement may seem small, but believe us, it makes a HUGE difference. On behalf of all the staff, volunteers and families, thank you for everything you have done for the Ronald McDonald House Westmead”. AES www.aesmith.com.au 31


AE Smith PO Box 1590 Clayton South MDC VIC 3169 1300 313 313 www.aesmith.com.au Technical & Engineering Services mechanical electrical energy fire hydraulics plumbing refrigeration

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AE Smith COOL BREEZE 2015 #23  

AE Smith's magazine for staff & friends about Technical & Engineering Services including mechanical, electrical, energy, fire, hydraulics, p...

AE Smith COOL BREEZE 2015 #23  

AE Smith's magazine for staff & friends about Technical & Engineering Services including mechanical, electrical, energy, fire, hydraulics, p...

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