Cover Story Case 1: Advantech Public Cloud Service
System Update Service for Digital Signage Emb’Store simplifies player application & BIOS maintenance The Challenge
Information Display Systems (IDS) are used in the hospitality industry around the world to display all kinds of general information as well as travel, entertainment and advertising content. These next-generation displays offer an invaluable service to customers and help reduce stress and waiting times. Advertising time is sold to marketers who want to reach travelers, and Advantech digital signage products provide the perfect media platform and display engine behind the screens. From time to time media player applications need updating, and often IDS are deployed in large numbers that need to be carefully managed—this is where Emb’Store comes in.
Most Hotels open all day long so on-site maintenance is usually performed during night times, and most operators need to employ several engineers and pay costly over-time fees. Because many software management applications are proprietary solutions, system managers often need to consult technical support teams to resolve problems. To overcome these kinds of scenarios, Advantech developed Emb’Store as cross-platform, value-added, on-demand service on top of our Digital Signage Platform. With Emb’Store, compatibility is assured.
How Emb’Store Helps All Advantech signage devices are preinstalled with the Emb’Store Client, which will auto connect to Advantech Emb’Store server, the client will tell the server what platform is needed and download the latest updates, including a signage player application, BIOS & drivers to keep the device up to date.
Exclusive Hospital Emb’Store Server
Case 2: Industrial Private Cloud Service
Private Emb’Store Server enables instant updates The Challenge
A medical device maker developed a medical application using Advantech’s medical grade embedded platforms. When they sold the devices to their customers (a hospital) they found the after service support was very intensive. For example, all the BIOS needed updating, and the vertical application also needed updating. So the question became: how best to deliver and deploy the upgrades to all existing devices?
Hospitals are a closed environment; they don’t want to allow their devices to connect to the internet, so they usually need a medical device maker to send service engineers to perform onsite service—taking a lot of time and money. But with a private implementation of Emb’Store Server, things became much simpler.
How Emb’Store Helps Now, the medical device maker can send their newly tested medical applications directly to the hospital IT people, and the hospital IT can upload it to their private Emb’Store Server so all their medical device can access and perform updates at the same time. This kind of setup saved a lot of time and effort, as well as protecting the hospital’s security.