Essential quick guide FOR OWNERS OF PROPERTY IN LES ARCS AND PEISEY-VALLANDRY
Nearly 2,500 of you confirmed your status as Nirvanalps Premium clients during the winter of 2011. The object of setting up this programme aimed at property owners in les Arcs, Peisey- Vallandry and Villaroger was to make it easier for you to access the range of products and services reserved for you. Many of you have let us know how satisfied you are but have also told us what you think is needed to improve it. The 3A association has enabled us to improve the Nirvanalps service. I invite you to discover these improvements in the pages of this guide. Moreover, more than ever, we consider that through your knowledge of and attachment to the ski area we share, you are in the best position to help us make progress! It is up to us to create meeting places, virtual or otherwise, where we can exchange views, get to know each other better and move forward together. You can count on us and we will see you soon! Meanwhile, on behalf of the ADS teams, I wish you a great winter season. Laurent Chelle General manager ADS
ADS for a better response to the challenges of the future
An area thatâ€™s up to the job in both winter and summer
NIRVANALPS PREMIUM - a world of benefits opens up to you
www.nirvanalps.com - make the best use of your loyalty programme
21 million rides on the ski lifts
ADS for a better response to the challenges of the future
Since 1st February 2011 ADS has relied fully on the specialist strengths and skills of the two companies, SMA and STAG, led by performance objectives and by a major strategy development founded on a QSE (Quality Safety Environment) initiative and stated values.
at the service of our clients
In an updated environment, the stakes are clear - establishing ourselves as a leading company in the Alps and to ensure our clientele enjoys to the highest level the pleasures of the slopes and high altitude leisure sports.
Our NEW LOGO The raised and offset A is deliberately made to stand out mis en exergue; it reflects the “premium”concept, “top style”. It evokes the values of excellence, exemplarity and leadership.
➜ Making accessible an area that is extraordinary by nature and dedicated to the pleasures of the slopes and high altitude leisure.
➜ The mountain pictogram is the graphic element that echoes the mountains, our domain.
Agement iDées, ovAtion ticipAtive
OVATION PLARITÉ 04
UN NOM QUI PORTE
QuALité De vie et sécurité Au trAvAiL
eXigence et étHiQue
EXCELLENCE PREMIER PIONNIER AUDACE AU TOP AU sOMMET…
The continuous line that describes the A and links the more curved shapes of the D and the S reflects the mountains, the slopes, their outlines and evokes the values of agility and innovation which characterise the approach of our profession
➜ This logo represents our company’s new name but is not intended to replace the
logos of the resorts of Les Arcs, Peisey-Vallandry or Villaroger or the logo of our PARADISKI area. 05
New project for the Chantel area:
An area that’s up to the job in both winter and summer
The creation of more than 1 500 beds in le Chantel (EdenArc project) has caused us to rethink the whole of Arc 1800’s “snow front”. The current layout is not satisfactory in terms of traffic and available spaces. We have set ourselves the target of injecting new life into the activities in Arc 1800 by 2014, establishing a leisure area on the “snow front” able to cater for the following facilities: beginner and gentle skiing areas, toboggan/play area available in the evenings, catering and services centre, group and seminar area...
Installation of 3 pairs of panoramic binoculars:
Opening dates of the ski areas • Paradiski: from 17/12/2011 to 21/04/2012
Top of the 2300 chairlift in Peisey-Vallandry - Top of the Aiguille Rouge cable car - Top of the Arpette chairlift.
• Les Arcs/Peisey-Vallandry: from 10/12/2011 to 21/04/2012 • Arc 1950 and Arc 2000: from 10/12/2011 to 28/04/2012
Installed on panoramic sites, these binoculars will enable you to admire our area’s finest views free of charge.
New 6-seater declutchable Mont Blanc chairlift (2,700 pers./hour) For an optimum reorganisation of the movement of skiers at the top of the funicular and on Arc 1600’s “snow front”.
Guarant eed sno wt h ig h - p e r f o r m a n hanks to the ne t ce sno Mountain w : A r c work reservoir V factory a ll of 400 0 at 00 m 3, a e y snow g Arc 2000 for snow 17 low p un re 21 poles s, 283 poles "bi-fluid ssure "autonom es" and on the es" for 10 s Vallandry k i a r e a o f L e 0 ha of slopes s . Arcs/P e is e y -
NIRVANALPS PREMIUM A world of benefits opens up to you Benefit N°1: IF YOU ARE STAYING IN LES ARCS OR PEISEYVALLANDRY OVER A LONG PERIOD DURING THE WINTER, our season lift pass offer is made for you! Fans of great skiing are going to be delighted! We are offering you the chance to benefit from an exceptional offer on our season lift passes by purchasing in advance until 30 November 2011 :
A new look for the funicular This summer, the Funicular got a facelift with a new look - sustainable development is featured here with the slogan “Be a friend to nature, leave your car at home”.
Giving new life to the summer ski area - target 200 km of pistes • Expansion of mountain biking facilities to provide a quality Bike Park; - a freestyle area in Arc 1600 for the “initiated”, - new leisure runs suitable for everyone in Arc 2000, - installing manoeuvrability areas; “practice parks” in all locations, - 2 new cross country circuits in the Peisey-Vallandry Valley.
= 194 km of marked trails this summer • For walkers, a discovery trail at the col de la Chal improvements to the signposting over the whole summer area. 08
• 20% reduction on Les Arcs/Peisey-Vallandry season lift passes. • 25% reduction on Paradiski Unlimited season lift passes. If you are skiing with your family, we can offer you our Season Family Packs with prices that reflect the purchase of several Season lift passes. All the prices of our Season passes can be found below. INDIVIDUAL SEASON PASSES Adult from 14 to 64 years
Child from 6 to 13 years
Senior from 65 to 71 years
FAMILY SEASON PACK 2 adults + 2 children from 6 to 17 years
Additional child from 6 to 17 years
LES ARCS/PEISEY-VALLANDRY PRE-SALE RATE Public rates until 30/11/11
788,50 € 591,50 € 591,50 €
2 760,00 € 591,50 €
619,00 € a saving of 169,50 €
469,00 € a saving of 122,50 €
469,00 € a saving of 122,50 €
1 939,00 € a saving of 821,00 €
469,00 € a saving of 122,50 €
PARADISKI ILLIMITE PRE-SALE RATE Public rates until 30/11/11
934,00 € 700,50 € 700,50 €
3 269,00 € 700,50 €
689,00 € a saving of 245,00 €
519,00 € a saving of 181,50 €
519,00 € a saving of 181,50 €
2 139,00 € a saving of 1 130,00 €
519,00 € a saving of 181,50 €
For every season lift pass purchased before 30 November 2011, you will receive a free lift pass for summer 2012! Please note season lift passes do not count towards the collection of Nirvanalps points in view of the reductions already granted. To order your lift passes and benefit from these offers, go to
Good to know… FORGOTTEN? Past the cut off date? No need to worry! Carry on enjoying 10% reduction on all Les Arcs/Peisey-Vallandry and Paradiski season lift pass purchases made in sales points from 10 December 2011 (application to be collected and completed with justificatory documents).
and L if t p a s s e s ered, reductions oe sff, s p e c i a l
Benefit N°2: An avalanche of points and free skiing! With the Nirvanalps points account, you collect points when you or the occupants of your accommodation in les Arcs/Peisey-Vallandry buy your lift passes… You can exchange the points you collect in this way for lift passes. Purchase with The Nirvanalps card The Nirvanalps vouchers
Gain of 1 points for every X€ spent 16,00 € 20,00 €
servic exclusive loyalty e Nirvanalps th … ns tio ta invi d more an e offering mor programme is privileges.
Example of gain for the purchase of 4 Paradiski 6 days ski passes, ie 1 016,00 € 64 points 51 points
NIRVANALPS GIFT CATALOGUE WINTER 2011-2012 Valid from 10/12/2011 to 28/04/2012 - Vouchers printable from October 2011
Duration Round trip Funiculaire 1 day 2 days 3 days 4 days 5 days 6 days Round trip Vanoise Express 1 day extension 1 day 2 days 3 days 4 days 5 days 6 days Season
Public rates 11,50 € 44,50 € 84,50 € 127,00 € 163,50 € 204,50 € 214,00 € 12,00 € 30,00 € 50,00 € 95,00 € 142,50 € 190,00 € 237,00 € 254,00 € 934,00 €
Acquisition conditions 14 points 28 points + 22,50 € or 56 points 53 points + 42,50 € or 106 points 66 points + 63,50 € or 132 points 73 points + 82,00 € or 146 points 80 points + 102,50 € or 160 points 84 points + 107,00 € or 167 points 15 points 38 points 31 points + 25,00 € or 63 points 59 points + 47,50 € or 119 points 89 points + 71,50 € or 178 points 119 points + 95,00 € or 238 points 148 points + 118,50 € or 296 points 159 points + 127,00 € or 318 points 584 points
NIRVANALPS GIFT CATALOGUE SUMMER 2012 - Valid from 02/07/2012 to 27/08/2012 LES ARCS/ PEISEYVALLANDRY
Duration Round trip lift Round trip Vanoise Express 1 day 7 days
Public rates 6,50 € 11,00 € 21,00 € 70,00 €
Acquisition conditions 8 points 14 points 26 points 88 points
New for winter 2011-2012 • New gifts Enabling you to enjoy a 50% reduction on Les Arcs/PeiseyVallandry and Paradiski Unlimited products of 1 to 6 days.
• With regard to the up-dating of the gift catalogue, the scale of points being indexed to the public price, the cost in points of the gifts has only increased slightly.
• The bonus for adding an apartment to a Nirvanalps account has been increased to 5 points. • The purchase of lift passes on our web site counts towards the collection Nirvanalps points.
IF YOU LET YOUR PROPERTY THROUGH A PROFESSIONAL. You can benefit from vouchers for your lift pass purchases! The principle
How to benefit?
If you offer your property for rental through an estate agent (for at least 13 weeks during the winter) or via an accommodation provider, you will get a book of vouchers entitling you to reductions on your lift pass purchases. The book of vouchers includes a voucher for a 30% reduction and two vouchers for 15% reductions, redeemable against the purchase of lift passes of 1 to 15 days at the public price (up to a limit of 8 lift passes per transaction except family pack). Vouchers are not cumulative with each other or other promotions.
To get your book of vouchers, all you have to do is go to Nirvanalps.com and set up your account free of charge. Then register the apartment you own via your account attaching proof of ownership. You must also indicate to which professional (estate agency or accommodation provider) you have entrusted the letting of your property (it is a matter of weeks made available for let rather than weeks actually let). Once our team has approved the apartment and the professional has confirmed the contract, you can come and collect your book of vouchers from one of our sales points or from the Altitude Lounge in Arc 1800!
Benefit N°4: Skiing à la carte!
If you ski between 8 and 20 days per year and you are looking for liberty, then take advantage of the Zen 2.0, card, our Ski à la carte package. A new way of making the most of your season and collecting benefits:
AINE UN DOM
NT DE TARE
• Permanent discounts on the adult daily price. • Direct access, without going via the ticket office
to the 6 greats alpine ski areas - Les Arcs/PeiseyVallandry, la Plagne, Paradiski, l’Espace Killy (Tignes and Val d’Isère), Grand Massif, Serre-Chevalier. Monthly invoices where you only pay for the “days skied”.
• Your loyalty rewarded by days at 1 €, every sma_carte_z
5 days with effect from the a 9th day. As a bonus - entry at a preferential price to 3 ski areas in the Tarentaise (Valmorel, the Grand Domaine, La Rosière Espace San Bernardo, Sainte Foy Tarentaise). Enjoy a 15% reduction when buying your daily pass on presentation of your Zen 2.0 Card at the resort’s sales points!
Good to know… you can order your Zen 2.0 Card www.skialacarte.fr or at the Altitude Lounge in Arc 1800.
iven by the benefits g Enjoy now all com al an ww.nirv ps. w t si vi , ps al an Nirv
Benefit N°5: a team at your service Need information or help with buying your lift passes? Questions about the benefits you are entitled to as an owner?
Exclusive contacts to keep in touch with us: The Altitude Lounge in Arc 1800 Open every day from 3.00 to 6.00 p.m. Chalet des Villards, galerie Aiguille des glaciers - ARC 1800.
Reception point in Vallandry ADS office, bâtiment les soldannelles
www.nirvanalps.com +33 (0)4 79 04 25 03 email@example.com
Benefit N°6: special events Aimed exclusively at our owners, here is what Nirvanalps is inviting you to enjoy: • VIP Invitations to previews of screenings and events. • “First Track Owners’ Special”: a high altitude breakfast on us at sunrise in the company of the ski area workforce, then ski back down to the resort making the first tracks of the day.
A few words of advice on making the best use of your Loyalty programme Creating my account Before being able to use the Nirvanalps programme, you must first create your free account on www.nirvanalps.com. • In the main menu, go to “My account”. • Click on “Click here to create your free Nirvanalps account” to open the membership form. • Enter your contact details (fields marked with an asterisk must be completed). • Please make sure you enter the address of your principal residence so we are able to send you mail all year round (your loyalty card, important information about the loyalty programme…).
• At the bottom of the form, click on the link “read the GMC” to read the General Membership Conditions and accept them by ticking the relevant box.
• To finish, copy the Anti-Spam security code in the appropriate field (N.B. the code is case sensitive) to validate the form.
• After validating the form, you will receive an e-mail requesting confirmation of enrolment. • All you need to do is click on the
confirmation link contained in this e-mail
• “Aiguille Rouge Sunsets”: a drink on us at sunset at the top of the Aiguille Rouge, at an altitude of 3200 m. And those who would like to can ski down one last time with the Piste Rescue Patrols to round off a special experience in style.
Good to know… All these activities are available on registration. Their dates will be announced and confirmed on www.nirvanalps.com 12
or copy it into the address line of your Internet browser. Your Nirvanalps account has now been created and you can start using the Nirvanalps programme straightaway – update your contact details, print your temporary loyalty card, register your apartment, check your points balance, create a voucher for an occupant, choose a gift…
For further details, our on-line help videos can be found on www.nirvanalps.com 13
Registering an apartment If you own an apartment in les Arcs or Peisey-Vallandry, The Nirvanalps PREMIUM account is made for you! • To convert your Nirvanalps CLASSIC account into a Nirvanalps PREMIUM account, all you have to do is register your apartment on your Nirvanalps account.
• In the main menu, go to “My account” and connect. • Click on the “My apartments” tab then on the “Register an apartment” button. • Enter details of your apartment (all fields must be competed (the description field is used to identify the apartment easily) and click “Next”. • The next step is to add proof of ownership. This must be dated less than 6 months previously and in digital format (pdf, jpg, gif, png). Documents accepted are the 2 pages of the taxe foncière demand for the current year or the last call for funds from the building’s managing agent. Receipts are not accepted. • Click on “Next” to complete the registration of your apartment. Please note: this document will be checked by our team and it is a requirement for entry to PREMIUM status. Once it has been approved, you will be notified by e-mail and your account will be granted immediate PREMIUM status. This will enable you to access the new functions on www.nirvanalps.com, as well as to enjoy a number of additional benefits – use of occupant vouchers, invitations to dedicated events and entertainments, and specific information…
Letting through a professional If you offer your apartment for let through a professional (estate agency or accommodation provider), you can benefit from a book of vouchers for use when buying your personal lift passes in our sales points. • To enjoy this benefit, all you need to
• In the main menu, go to “My account” and connect. • Click on the “Rental through a professional”. • From the drop-down list, choose the name of the professional with whom you have a management contract.
• Tick the box to show you have accepted the General Membership Conditions. • Click the “Register” button to complete your declaration. Your account will be confirmed by the professional you have selected. You will be notified by e-mail. All you need to do is go to one of our sales points with proof of identity to pick up your book of vouchers.
Creating an occupant voucher If you have chosen to let your apartment yourself and you are in direct contact with your occupiers, Nirvanalps occupant vouchers enable you to collect points on lift pass purchases by the occupants of your apartment (tenants, family, and friends). Here is how to create a Nirvanalps occupant voucher. • In the main menu, go to “My account” and connect. • Click on the “Direct rental” tab. • Select the apartment concerned from the drop-down list. • Select the week when the occupant will be in your apartment. Please note, the voucher will only be accepted at a sales point during the week you have selected. • Enter the surname and first name of the occupant of your apartment. • Click the “Next” button The voucher has now been created and you can: - print it and pass it direct to the recipient, - or send it by e-mail by entering the recipient’s e-mail address. Lift pass purchases made by your occupant (the conditions and list of eligible products can be consulted on www.nirvanalps.com) will be registered on your account from the day after the purchase.
do is indicate to us which estate agency or accommodation provider is handling the letting of your apartment (conditions may be consulted on the web site).
For further details, our on-line help videos can be found on www.nirvanalps.com 14
For further details, our on-line help videos can be found on www.nirvanalps.com 15
Web site: www.nirvanalps.com E-mail: firstname.lastname@example.org Tel. +33 (0)4 79 04 25 03
Realisation : www.felix-creation.fr - Printed by: imprimerie Edelweiss. Photos: Scalp, Seb LĂŠon, Manu Reyboz, Beka'Graph, ADS. ADS, SA au capital social de 17 756 460 euros. SiĂ¨ge social : Chalet des Villards Arc 1800 - 73700 Bourg-Saint-Maurice. Non contractual document. Please, dispose of this brochure properly.
Essential quick guide for owners of property in Les Arcs and Peisey-Vallandry