AN UPDATE
HEALTH
CARE HOMES
From Burton in our north to Reynella in the south, the 18 Adelaide PHN Health Care Home (HCH) practices are leading the country in terms of engagement and patient enrolment. Of all national HCH enrolments, 23% are from the Adelaide PHN region; a testament to how diligently these practices have worked to investigate this trial model of care. As enrolments increase both practices and patients the people at the centre of health care - are reporting very positive feedback.
WHAT’S DIFFERENT ABOUT THIS MODEL OF CARE? HCH offers a model of care that is designed to fit with the constraints and pressures of a person’s life and health status, rather than trying to dictate how a patient should fit the health system. The HCH model aims to increase access, flexibility, and coordination of care. A practical example is the introduction of shared electronic care plans viewed and contributed to by all members of a person’s care team. Another example is email communication with practices in relation to routine care needs - from ongoing scripting, a phone service monitored by the HCH team and regular phone calls from the practice to patients in need of monitoring.