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A DEALER'S JOURNAL

June 2011

Volume 3, Issue 25,

Free Publication

The Complete Automotive And Powersports Publication

Expand Your Selection To Increase Your Revenue

The Happenings Section Page 6 The Finance Corner Page 8 PowerSports Section Page 17 - 20 Guide Listings Page 29 - 33 Dealer Notes Page 34

A Dealer's Journal 27501 S. Dixie Hwy Suite 406 Homestead, FL 33032

Miami, Florida Permit No. 2715

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Standard US Postage


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June 2011

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June 2011

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New Cars Won't Get Fuel Efficiency Grades

The Obama administration is abandoning a plan to cast "Scarlet Letter" type marks of fuel efficiency on new car window stickers that would have rated vehicles with grades from A to D for fuel efficiency.

By: Nina Way According to an automotive report, the Obama administration was considering the letter grades as part of a revamp of the familiar price-andmileage labels affixed to new vehicles. Instead, the updated labels, expected to be unveiled by Obama officials, will include more information designed to help consumers judge a car's projected gasoline costs and its emissions. The National Automobile Dealers Association was cautiously optimistic about the news. In an email to readers of its daily updates, the NADA said it "is awaiting the final fuel economy label rule and remains hopeful that it will not include a requirement that vehicles be labeled with letter grades based on their fuel economy and greenhouse gas emissions. During the process, NADA submit-

ted extensive written comments and worked with Congress to oppose the letter grade system because it would unnecessarily confuse consumers." Under the administration's proposal, released last August, the only cars that would receive an A-plus, A or A-minus would be electrics and plug-in hybrids, and that prompted concerns among U.S. auto makers that specialize in bigger cars and sport-utility vehicles. It's buried towards the end of the article, but the report does pick up on one key component of electric vehicles that often goes underreported. The electricity to power these vehicles can be a source of major pollution. The article says, "A person familiar with the administration's internal deliberations on the new labels said the agencies struggled with how to account

for the upstream emissions of electric vehicles in states that rely heavily on coal-fired electricity. If the government were to give such vehicles A's, the person said, 'is everyone going to go out and buy electric vehicles that actually pollute the environment?'" The proposal was especially ludicrous because some vehicles exceeding 40 mpg on the highway, like diesels and some compacts, would get grades of B when their fuel economy levels actually have much more impact because of their sales volume than the much less sold plugin hybrids, which only provide 13 miles or so of range in electric mode, and the electrics that are just starting to be embraced by consumers but are nowhere near the levels of other fuel efficient vehicles.

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June 2011

Temporary Car Deficiency Coming In Wake Of Japan's Quake, Dealers Say By: Angela Thompson

Worries about a summertime car shortage in the aftermath of the March earthquake that disrupted Japanese manufacturing may be somewhat overblown, some local dealers said, although short-term problems have affected domestic factories and local retailers. Auto dealers interviewed for this story expressed a wide range of opinions as to how serious any shortage will be - or whether their business will even be affected by one. John Hawkins, owner of Metro Auto Group, which includes Metro Honda and Metro Acura in Montclair, said the shortage was a real concern. Through April, car and light truck sales are up by about 19 percent, but high gas prices and supply shortages threaten that momentum, he said. "I can't tell you what other people are planning for, but it is real," said John Hawkins, who owns the Montclair-based Metro Auto Group, which includes Metro Honda and Metro Acura. Hawkins declined to discuss any specific vehicle shortages, but put forth a hypothetical situation in which a dealership that plans on having 50 deliveries of a given vehicle model in a month may find themselves only able to expect five or so deliveries. "The problem is more with the suppliers and not the manufacturers themselves," Hawkins explained. "We're talking about people that make microprocessors that go in radios, or an anti-lock braking system." Hawkins spoke, before reports on the following day that Honda gave its dealerships reassurances that deliveries will increase in June

and July. Toyota dealers received similar promises. "For mid-June, we'll be in great shape, and in July, we'll be just ducky," said Cliff Cummings, owner of Toyota of San Bernardino. Cummings and other Toyota dealers have been able to take heart in the automaker's announcement that North American

production is expected to reach 70 percent of normal levels in June. In May, the automaker's North American plants were producing at 30 percent capacity. Toyota expects some models Avalon, Camry, Corolla, Highlander, Matrix, Sequoia, Sienna and Venza - to be manufactured at full production in North America. Before Toyota announced plans to ramp up production, the San Bernardino dealership stocked up on used vehicles to ensure that some product would be on the lot this summer, Cummings said. He acknowledged Toyota's Prius hybrid may be hard to come by in the near future, but he does not expect Prius inventories to be drastically lower than usual levels, since he expects the model's popularity in North America can only mean Toyota will make it a priority to build as many Priuses as possible on this side of the Pacific.

Thus far, economic disruptions from the earthquake and tsunami that struck Sendai, Japan led to April being the first time in the last 10 months that American factories decreased production. Federal Reserve data show April factory output dipped 0.4 percent, and that the numbers indicate disruptions in automakers supply chains are to blame. Auto production dropped from an annualized rate of nearly 9 million units in March to a rate 7.86 million units in April, the lowest level of the year. If auto production were to be excluded from national manufacturing data, the numbers would show a 0.2 percent uptick in April production. Economists say the supply disruptions will most likely be temporary and that domestic companies are likely to benefit once the Japanese rebuilding effort is under way. American manufacturers are likely to fill orders typically placed with their overseas counterparts until Japanese parts makers can return to normal production schedules. In Claremont, Hibbard Chevrolet fleet sales manager Mike Wilcock said the disaster has caused minor problems with vehicle availability. "A lot of our paint was coming from Japan, such as metallic colors for Camaros," Wilcock said. "It's not a major thing, but it takes some of the action away," he said later. In one case, Wilcock said a customer who leases a new car every three years was unable to get the vehicle of choice, but the customer and dealership managed to solve the problem. "We turned around and sold him a new Corvette," Wilcock said.


June 2011

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The "Happenings" Section

Sanford Auto Dealers Exchange says Customer Service is what they do best. With 2000+ consignments every week from over 50 new car dealers, it’s a must attend sale. Weekly sales are every Tuesday starting at 2:00 pm. Call 407-328-7300 to register. McNutt Auto Transport is your Auto Transport Service. McNutt is the only Transport Company that offers you the free price quote generator. It’s quick and easy to move your vehicles with the most reliable transport company in the industry. Reliable Quality service is always a guarantee. Call 800-755-2324 or e-mail sales@McNuttTransport.com. Quincy Auto Auction has been serving New England with an excellent solution and outstanding customer service for the past 18 years. They are the only auction where every day is dealer appreciation day. Plan to attend one of their Monday sales starting at 11:00 a.m. For more information contact Mike Cooley at 617-249-5932 or visit them online at www.quincyauction. com. Carsinia has your Dealer Management system to keep your business organized. Call 800-679-4968 or log on to www.carsinia.com or email info@carsinia.com. They are your one stop shop. Carolina Auto Auction wants you to have a spring fling with them at their 21st Anniversary sale Wednesday April 13th. The auction which always offers 8 action-packed lanes in their state-of-the-art facilities has what you need. As always view, pre-bid, and bid live online at www.caroli-

naautoauction.com. For more sale information call 864-2317000. It’s time to rethink auto transportation! ShipCarsNow offers nationwide, door to door service. Call 1-866-207-3360 or register online for their lowest rates www.shipcarsnow. com Indiana Auto Auction offers 8 action packed lanes each week with over 600+ vehicles, 4 lanes available online, weekly promo sales, and onsite floor planning, what more could you want in an Auction! Contact the sales team at 260489-2776 for more details. EZ Dealer Finance says “You have the Customers, and we have the lenders.” Offering prime and sub prime loans, along with financing for powersports as well. For more information or to sign your dealership up today log onto www. ezdealerfinance.com. Manheim Indianapolis is your one stop Auction Shop. Tuesday they offer 500+ units consisting of fleet lease, repos, new car trades, consignments, in six action packed auction lanes. Don’t forget the RV and Boat sale on the third Tuesday of the month, or the Powersports sale on the first Wednesday of the month. Look for the Specialty Powersports Online Event Sale running on the 3rd week monthly. For more sale information call 888-354-8299 or fax them at 317-862-8623. Attention PowerSports Dealers, The F & I Center have all your F&I needs covered. The F & I Center perform all of the functions of an in house F & I Department for Marine, RV’s, PowerSports, and Independent Auto Dealerships. The F & I

June 2011

Center provides your company the expertise and effeciency that allows you to reduce overhead, increase sales, and improve on product penetration Call 1-800-266-2549 or email info@FandIcenter.com Rea Brothers Mid South Auto Auction is the must attend Tuesday auction in Mississippi. For more info call at 601-956-2700. Discover the difference with DSC Dealer Services Corporation, with 125+ local reps across the United States who will come to you! They offer FloorPlan products and services that you can count on. Contact them online at www. discoverdsc.com. A Dealer’s Journal is the only automotive and powersports publication that offers you three for one advertising. Print, Online, and Direct E-mail Marketing for one low monthly price. Contact the sales team at 877-331-4350 or at sales@ adealersjournal.biz to secure your place today! We are the Complete Dealers, Auction and Powersport Magazine. Join A Dealer’s Network for the latest industry news and information. To join log onto http://adealersnetwork. ning.com. You can also follow us on Facebook at www.facebook.com/adealersjournal Attention Dealers, Auctions, Transporters; Do you have something going on that you would like to share? Email us at subscriptions@adealersjournal.biz and tell us about your upcoming event, sale, or special. We will run it in the next issue of A Dealer's Journal in both print and online.


June 2011

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Billet Hood Hinges For Trucks

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Spring Green, WI - The comthe new 67-72 Chevy/GMC hood of an impressive lineup of innopany that introduced billet alumihinges are available in two styles, vative billet parts including door num hood hinges to the muscle Solid or the popular Air Frame handles, clutch reservoirs, hood car industry has now included design that offers a lightweight, pins, jamb vents and more. Not trucks in their lineup. The newest high tech look with milled holes limiting themselves to billet, RingRingbrothers Billet Hood Hinge Kit and reliefs much like a structural brothers also make and sell body is for the very airframe. The hinges panels such as hoods, deck lids, popular 1967are available for fiberbumpers and more. 1972 Chevy/ glass or steel hoods About Ringbrothers: SpecializGMC Trucks. with a choice of three ing in redefining American classic Ringfinishes; machine fincars to better than original, Ringbrothers, the ish, black anodized or brothers creations are infused originators grey anodized. Instalwith custom billet aluminum of the Billet Hood Hinge, already lation hardware and instructions parts that separate their cars offer 24 different billet hinges for are included in all hinge kits. from the rest. Located in Spring Chevy, Ford, Mopar and PonMike and Jim Ring invented Green, WI, they have an affinity tiac cars from as early as 1955. the first billet hood hinges in 2004 for muscle cars, off-the-hook creTheir USA made truck hinge kits when building their award winativity and a reputation for preciare designed by Rinbrothers and ning 1967 Mustang Fastback, sion. They maintain stock appearmachined from 6061-T6 billet Kona. Since then, their hinges ances, upgrade performance with aluminum, and offers easy, direct have been copied but with far less contemporary parts and products replacement. Installing them is than Ringbrothers’ high quality to create works of art. Ringbrothan easy bolt-in and requires no and ease of operation. With the ers redefine the classics with modifications. The smooth, fluid addition of the new design, Ringeverything from Restorations to motion of the hinges will align a brothers Hood Hinge Kits are part Restomod to Full-blown customs. hood in the same position every time. The small, out of the way, The Complete Automotive And Powersports Publication gas cylinders used Corporate Address: to balance the 301 Civic Court weight of the hood Homestead, FL 33030 and its movement 877-331-4350 Toll Free were designed by 786-347-7480 Fax Ringbrothers and www.adealersjournal.biz manufactured exclusively for them. Installation hardware and instructions are included in all hinge kits. They are available for fiberglass or steel hoods in the two styles with Publisher: Michelle Dones a choice of three Assistant Publisher: Linda Clemons finishes; machine Editor: Lynn Rodriguez finish, black anodStaff Writers: Nina Way, Angela Thompson, Monica Asencio ized or grey anodAdvertising Specialist: Richard Pizarro , Jennifer White ized. As with the Social Media Manager: Turquoise Wigfall entire line of RingGraphic Designers: Leah Mendoza, Darryl Boyette brothers hinges, Circulation Manager: Sue Barnes

A Dealer’s Journal


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The Finance Corner Says "Bring it On! We can Handle it!"

By: John Belo President Of EZ Dealer Finance

When is it going to easier? How many times have you heard this expression either from your staff, your friends or family? We are now seeing the lenders easing up on credit and then BAM……………………….. Gas prices are averaging close to 4.00 per gallon and the price of used cars are at record numbers Marine dealers are facing even higher gas costs with prices at their pumps well over Five dollars a gallon, and not to leave motorcycle dealers out because they are having a short supply of used inventory and are paying well above book values for bikes. It is not a job for the weak but it is a challenge we must face daily I would like to be able to tell you there is a wand we can wave or to drink some magic potion and everything would be right as rain, but the reality is we have to roll our sleeves up and work harder. I will list some tips that can help you out.

1) Make sure you have current book values so you can support your loan request, and have the necessary add and deductions for

the vehicle 2) Help your customer choose the vehicle that fits into their budget 3) Know your customers credit history, so your application will go the right lender(s) you do not want to blast applications it will hurt your dealership in the long run. Sit with them ask the questions. You have a limited credit file do you possibly have a co signer? Do you have money to put down

or additional money if needed? 4) Monitor your inventory, make sure you are buying and or trading in vehicles that can fit your lenders criteria, buy inventory that suits your customer base. 5) Have your staff, trained and knowledgeable on your inventory so they can navigate your customers to the right vehicle, by doing this all parties can benefit from this transaction. 6) Make sure you offer to every customer your back end products from warranty, gap, tire and wheel etc., this will help you increase your gross and overcome loan value obstacles on that vehicle you stretched for to make that deal on last month. 7) Spend the time with your customers they are the reason we go to work…. If you don’t take care of the customer someone else will As always I welcome any feedback or suggestions you may reach me the email listed below info@ezdealerfinance.com.

Pittsfield Dealers Sees Used-Car Sales Ramp Up

PITTSFIELD -- With production disruptions still plaguing some Japanese manufacturers following January's earthquake, automotive sales in Berkshire County are tilting toward used vehicles, which are gaining in value, as well as American-made models. At Haddad Toyota, the normal late-spring inventory of about 170 new cars is down to 120, said General Sales Manager Joe Scibelli. "We are running short," he

said, "but we'll stay aggressive with pricing and if we run out, we run out." Noting reports that many dealers nationwide are raising prices on models in scarce supply, Scibelli asserted that Haddad is not following suit even though the popular Corollas, Camrys and RAV4s are hard to come by. At the same time, Scibelli noted a surge in used-vehicle sales. He said Haddad's three dealerships, Continued On Page 16


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Automotive CRM DealerSocket to Raise Funds for Midwest Tornado Victims Program seeks to partner with auto dealer customers by donating set up fees to the American Red Cross

SAN CLEMENTE, Calif., - DealerSocket, a leading auto dealer CRM provider announced today the launch of a charity drive program aimed to raise relief funds for victims of the recent tornado disaster. DealerSocket will allow new and existing auto dealer customers who purchase new products or services to "choose their set up fee." 100% of the dealer's setup fee will be donated by DealerSocket to the American Red Cross to help in the relief effort for those impacted by the disaster. As a true partner and service provider to automotive dealers, DealerSocket anticipates donating approximately $200,000 to help in the relief effort.

"Our hearts go out to the families in the Midwest who have suffered such horrible losses. It is the least we can do to donate our time and talents and redirect the dollars to help," said Matthew Redden, DealerSocket Vice President of Sales. "Auto dealers are a tremendously generous community and we are happy to provide a means for them to donate, while at the same time improving their business. DealerSocket's core values are centered on family and balance. We hope that our efforts can help those that are hurting during an incredibly difficult time." Effective immediately, new and existing DealerSocket customers

will be able to take advantage of special discounts of up to $4,500 toward the implementation of the DealerSocket Automotive CRM Solution or any add-on product. The program is valid through July 30, 2011 and cannot be combined with any other offers or incentives. The discount is taken off of the normal retail price of set up fees and the customers get to "choose their own setup fee," allowing them to choose their donation amount in lieu of paying customary setup fees. For complete details, please call 866-523-8807 or visit www. dealersocket.com. About DealerSocket Continued On Page 15


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ServNet Auctions Report Strong First Quarter Submitted By ServNet The 26 ServNet Auctions met recently in Dallas, Texas for their Spring Owners Meeting and Meet the Owners client luncheon attended by the Dallas-area National Account Remarketing Managers. The luncheon also featured baseball Hall-of-Fame pitcher Nolan Ryan, who spoke about his career in baseball and his role with the Texas Rangers, one of the teams in last year’s World Series. Pierre Pons, ServNet CEO, notes that the ServNet Auctions reported strong sales results for the 1st quarter of 2011, along with increased capabilities in both operations and technology. Said Pons, “Our twice-yearly Owners Meetings provide a tremendous opportunity for the auctions to study the market and to exchange best-practices. As we review performance and outline strategies for the future, one of the key elements is learning how processes are tactically implemented around the country.” Added ServNet President and Owner of Brasher’s Reno Auto Auction, Jeff Brasher, “It was especially positive to hear the auction-by-auc-

tion review of 2010, and to find that some of our auction members, who have been in business over 20 years, had their best year ever in 2010. It shows that ServNet auctions are successfully facing the challenges of a difficult economic climate, and are continuing to provide superior service

to their Dealer and Institutional customers.” “As we surveyed ServNet’s position in the auction industry, we focused much of our discussion on the technology, particularly AuctionPipeline, which allows us to build an even stronger presence in the marketplace,” continued Brasher. “We have talked a great deal over the years about who we are, but we must also emphasize what we as auctions can do to deliver the best in auction services to its customers. AuctionPipeline

is an important tool in our collective tool chest, one that helps us to bring buyers and sellers together.” Pons added, “The ServNet Auction members reported an equally strong start to this year as we reviewed their 1st Quarter 2011 results. The auctions continued to build on the momentum of strong dealer sales. While fleet/lease volumes are down slightly, half of the ServNet Auctions either had already sold for General Motors and Ally Financial or added these accounts as new business in 2010 and reported stronger volumes.” “We have always maintained and proven that ServNet auctions do everything a chain auction can do, and then some. This seems to be confirmed by the number of awards garnered by ServNet auctions throughout the 1st quarter,” said Pons. “In today’s business climate, AuctionPipeline allows ServNet auctions to offer cutting edge technological solutions to its customers that are as effective, if not superior to, anything a chain auction has to offer. “

Herkules Portable Vehicle Lifts Easily Move the Lift Where It’s Needed

Walled Lake, Michigan, Herkules Equipment Corporation offers portable vehicle lifts, providing tremendous convenience for collision repair shops. The K900P, one of our most popular lifts, is equipped with a hitch, handle and wheels, allowing a technician to easily move the lift from the prep area to the spray booth to another bay, or to the detail area, wherever the lift is needed. The lift is ready to operate after an easy hook up to an air line. Expensive and time consuming installations are not

necessary. The K900P is powered by Herkules Air Bag technology, a maintenance-free power source.

The lift is safe to use inside paint booths, and removes the possibility of any contaminants ruining a paint job. There are no fluids to clean up or cylinders to replace. The heavy-duty air bags are extremely durable, providing all the lifting power. Raising the vehicle up to an ergonomically correct working height, the K900P Lift eliminates the need to bend over, kneel, or squat to work on a vehicle, resulting in faster turn-around times and less back strain. The lift’s Continued On Page 13


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Cont: Herkules Portable Vehicle Lifts

Continued From Page 12

lowered height of 3.6” can easily accommodate low clearance sports cars. Features of the K900P Lift include; Adjustable support arms; Safety stops; Air release valve; Hitch, handle and wheels; Rubber blocks; Easy controls; 6000 lb capacity; 3.6” lowered; 29” raised; Required 60-120 psi. Herkules Equipment Corporation, established in 1984, is a leading manufacturer for the

Automotive Paint & Body Repair industry, having designed, manu-

factured, and patented the first Paint Gun Washer. We have been

manufacturing pneumatic lifting equipment for over 25 years, providing Vehicle Lifts for the automotive aftermarket, and Lifting Systems for the manufacturing industry. Herkules also supplies Air Jacks, Handling Equipment, and Crushing Equipment. For more product information, please contact Herkules at 800-4444351, or at info@herkules.

The Time Is Now To Secure Your Placement In The Only Automotive & Powersports Magazine

One Low Price Gives You Three Forms Of Advertising! * Monthly Print Publication * Weekly Digital Newsletter * At www.adealersjournal.biz Contact one our sales specialist now toll free at 877-331-4350 sales@adealersjournal.biz

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June 2011

General Motors Adding 2,500 New Jobs At Volt Factory

By: Sue Barnes

In the latest positive sign that the automotive industry is improving around the country, General Motors has announced that it will add 2,500 new jobs at a factory in Detroit, Michigan, in order to manufacture two new sedans in addition to the Volt. A Dealer’s Journal reports that the factory, which produces the Volt and the European vehicle Opel Ampera, will be upgraded to allow it to manufacture the new Malibu midsize sedan and the new Impala, which is a larger sedan. Approximately 1,200 of the new automotive jobs are expected to be new hires, with the remaining 1,300 being recalled workers who had previously been laid off. While the company did not give a time frame for when the new hires or recalled workers would be brought on board, it did say that

the new jobs will pay approximately $14 per hour. The additional jobs, as well as a $69 million investment in the plant, is the latest indication that General Motors is getting back on track after being devastate by the economic recession, according to a

source. Overall, the automaker is expecting to either create or keep 4,000 workers and invest $2 billion in 17 different factories across the country. Some plants that are already scheduled to create new jobs include Bowling Green, Kentucky, Toledo, Ohio and Flint, Michigan. The investment in the Detroit area

factory will allow the automaker to finally produce the new version of the Impala, about which the company has only released scant details up to this point. The Impala and the Malibu are scheduled to be released as 2013 model year vehicles. "Filling this plant with new work is very satisfying because GM is dedicated to helping rebuild this city," GM's North American president Mark Reuss said in a statement. The Detroit Free Press reports that the new investment also comes after the federal government said recently that it plans to purchase 116 electric cars (like the Volt) and install charging stations in 100 different buildings. The automaker raised its target production of Volts to 16,000 for 2011 and 60,000 for 2012.

Mid-South Auction Strategic Role in Disaster Relief

Pearl, MS - Disaster response has been a full-time effort for many state employees and volunteers in Mississippi recently as a series of natural disasters have plagued the state. Rising waters of the Mississippi River and its tributaries flooded numerous towns and vast areas of farmland as the river reached historic levels.

In addition to major flooding, a record number of deadly tornadoes have torn through the southeast in recent weeks, leaving a path of destruction in several Mississippi towns. In times like these, communities must pull together. Although it can be difficult for businesses to discern just how to help while con-

tinuing to operate at full-capacity, an auto auction in Mississippi found its niche. Its central location just outside the capital city made the Mid-South Auction a perfect place for staging disaster response start-up operations. “When we learned that Mississippi Emergency Management Continued On Page 22


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Cont: Automotive CRM DealerSocket to Raise Funds For Midwest Tornado Victims Continued From Page 10

DealerSocket has been committed to its dealer partners by offering a superior technology coupled with a proactive customer support model to ensure immediate and long term value. For ten years, DealerSocket has been providing the automotive industry with the most comprehensive Customer Relationship Management (CRM) and training solutions available in the market today, allowing auto dealers to save time, save money, and improve sales staff effectiveness with one consolidated product. With the power to manage sales, service, CSI, marketing and training, DealerSocket is the complete source for all customer facing automotive dealership departments. DealerSocket's core CRM is enhanced by a powerful Customer Mobile application to stay in touch customers and prospects via all mobile devices, a data mining tool called MoneyMaker, an online process training university called Carmind and an efficient CallCenter solution. The need to provide a mobile platform for customers to view inventory, submit vehicle leads, schedule service appointments, view service history and manage communication preferenc-

es is becoming a necessity. Top retention, and service department auto dealers are making their exist- operations. ing assets Based in San Clemente, California, work harder DealerSocket has won numerous and uncoverawards and industry recognition, ing hidden including being named to the Inc. revenue in 5000 list two times, member of leasing, sales Red Herring 100 North America and service in 2009, Best Management Team through the in the 2009 American Business use of DealAwards and Best Overall ComerSocket's pany in the 2008 International MoneyMaker Business Awards. DealerSocket and Callis recognized by Deloitte & TouCenter tools. che as one of the fastest growing Dealers are companies in North America. For also getting more information, call 949-900more out of 0300, email info@dealersocket. their people com , visit www.dealersocket.com through the DealerSocket Carmind or follow us on Twitter @Dealertraining university. These prodSocketCRM ucts can be used alone or in conjunction with the core CRM solution to provide “We now have 72 Post Sale an end-to-end Inspection Ramps marketing and Installed at 2 of the largest revenue producAuction Houses in the world.” ing engine. More than Post Sale Inspection Ramp Arbitration Ramp 75,000 users Warranty Ramp at over 1700 auto dealerships throughout the U.S. and Canada now leverage DealerSocket's Dealership Ramp automotive CRM solution “ You can have a two, three, four, five, or six car to optimize and Post Sale Inspection Ramp. Ramp is sixty-seven manage marketinches high, so that you can walk underneath ing activities, and check 2 to 6 cars at one time.” sales processes, customer satToll Free: 877-830-3309 www.chapmanenterprise.com Fax: 864-232-9997 isfaction and All Major Credit Cards Accepted International: 864-232-1406


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Cont: Pittsfield Dealers Sees Used-Car Sales Up

Continued From Page 10

including Subaru and Hyundai, have 300 used vehicles on their lots, including up to 90 "certified" Toyotas. Hyundai and Subaru newmodel inventories are near normal. At K-M Motor Sales in North Adams, the second-oldest Toyota dealership in New England, owner Dennis Dubie has seen a 40 percent drop in availability: Normally, he has 70 to 75 new vehicles on the lot for spring sales, but currently he's down to 38. "That's our biggest problem, we can't get the cars," he said. Dubie said he has been assured that full production is resuming in Japan by July, with normal inventories returning to his

lot by early fall. Unlike other dealers, Dubie hasn't been swamped with used-car customers; since pre-owned prices keep rising, people are holding on to their vehicles until supplies of new models return to normal. At Johnson Dealerships Inc., Chairman Gary Johnson said his stock of Fords and Nissans is a "little bit short," with the new 2012 Ford Focus models especially in demand because of their high gas mileage. "They come in and go right out," said Johnson. He noted that recent tight supplies of four-wheel drive Fords have now eased, while Nissan inventories are normal except for the sporty "Z"

model. Lower total vehicle production during the last several recession years -- from an annual average of 18 million to about 12 million -has cut the number of recent used models traded in, so prices are up for sellers as well as buyers. "The price difference between new and recent, clean used vehicles is narrowing," said Johnson. "We have to chase around," he added, "with a lot of swapping to and from other dealers in the region." Johnson said manufacturers have cut back on discounts. Combined with already-low interest rates for financing and leasing, Johnson says buyers are in the driver's seat, Continued On Page 23


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A Dealer's Journal

PowerSports Section PAGES 17 - 20

Manheim Specialty Helping Dealers Suceed In A Trying Economy

By: Richard Pizarro

Manheim Specialty Auctions assist dealers who need to succeed in this tough economy by helping expand your lots with Boats, RVs, Motorcycles and PowerSports. It can mean the difference between profit and closure in today’s economy. Manheim offers customers, access to 81 locations in North America, with 24 dedicated to selling Specialty units including Boats, RVs, Motorcycles and PowerSport vehicles. Interview with Karen Braddy, general manager of Manheim Specialty ADJ: How is Manheim Specialty working to help dealers in this difficult time? KB: Manheim Specialty believes it can serve dealers better by aggregating or consolidating specific inventory for sales. For example, Manheim’s top PowerSports locations are Manheim Indianapolis, Manheim Daytona Beach, Manheim Statesville and Manheim Southern California. ADJ: How many auctions does Manheim Specialty host at these auctions? KB: Each location usually hosts a monthly sale. With 81 locations in North America, Manheim hosts a sale every week somewhere across the country. Thursday Thunder is a special monthly online sale for Specialty

units. Anything that doesn’t sell at live auctions during the week goes to the Thursday Thunder online sale – which is held on OVE.com. (For more info, please visit http://manheimspecialtyauctions.com/online-event-sales/ ADJ: What is OVE? KB: OVE.com is Manheim’s 24/7 bid or buy now wholesale vehicle marketplace. This site gives sellers the ability to remarket their vehicles earlier in the remarketing cycle than traditional live auctions. Buyers are able to see, compare and purchase vehicles either in a "Buy Now" or online auction dynamic bid environment. Currently about 40 percent of Manheim Specialty’s sales are online. OVE.com meets the need for dealers to access immediate inventory – they don’t have to wait for the next sale day. Simulcast has also proven very helpful – as customers can participate in live auctions in the comfort of their office – saving them valuable time and money. We’ve noticed that Motorcycle and PowerSports dealers are some of the quickest to adopt new online tools. They are also some of our most confident online buyers. ADJ: Who are your Specialty customers? KB: Manheim Specialty customers consist of: Dealers (seeking aged inven-

tory or trade-ins) Banks (often selling repos) Leasing/rental companies Manufacturers (i.e. BMW, Harley-Davidson Financial Services, etc.) ADJ: Tell us a little about the remarketing of Specialty units. KB: The auction remarketing channel is still so new to the PowerSports industry that program and company bikes aren’t frequently seen at auctions yet. We do see finance bikes already, though. We also get a good number of salvage bikes that we sell through our Total Resource Auctions. Total Resource Auctions www.traauctions.com is a vehicle remarketing company specializing in salvage, damaged and inoperable vehicles. Total Resource Auctions are located at existing Manheim locations and at freestanding sites. Salvage sales are held at the end of the sale day, separate from the regular inventory sales. Both sales are on the same day because dealer feedback tells us this helps save them travel expenses and time. There are 24 Manheim Specialty locations in the U.S. Twelve of them focus on PowerSports inventory, 8 of them also have Total Resource Auctions. All buyers are licensed and registered dealers with Manheim through Auction Access. Continued On Page 18


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June 2011

Cont: Manheim Specialty Helping Dealers

Continued From Page 17

(For more information on Auction Access registration: http:// manheimspecialtyauctions.com/ dealer-resource-center/dealerregistration-form/ In 2005, the majority of Manheim Specialty buyers were dealers who specialized in boats, RVs, motorcycles and PowerSports. The tighter economy and the new, broader dealer licensing policies have changed that. Today, 40 percent of Manheim’s automotive customers are buying Specialty vehicles to diversify their lots to include some Boats, RVs, motorcycles or PowerSports. ADJ: What other changes have you seen in this segment of the market? KB: A few years ago, Specialty inventory on dealer lots was strictly new. Today, an average of 20-40 percent is used inventory. Adding used inventory has helped many dealers weather the recent economic storms. Dealer education is another key focus of Manheim Specialty. We want to help make sure dealers aren’t intimidated by auctions. We want to teach them how auctions can boost their business. We want them to be comfortable and confident to make retail decisions – at an auction or online. Manheim continues to expand its services on a local and national level. We offer a number of services including certifications, customized transporta-

tion, inspections, recon, condition reports, etc. We want to make it as easy as possible for customers to turn a profit on their units from Manheim. Manheim also offers financing and floor planning for Motorcycles and PowerSports. (Please see: http://manheimspe-

cialtyauctions.com/motorcyclepowersports/floor-plan-financing/) We’re very proud of the services and the level of customer service our teams across the country provide our dealers. Our dealers know that if there’s an issue, we’ll help resolve it. About Manheim Specialty Auctions Manheim, the world’s leading provider of vehicle remarketing services, began hosting Manheim Specialty auctions to meet the growing needs of customers looking for used vehicles other than the traditional automobile. Today, Manheim offers customers access to 81 locations in North America, with 24 dedicated to selling

Specialty units including boats, RVs, motorcycles, power sports, medium- to heavy-duty trucks, and construction and agricultural equipment. By offering services such as full-service reconditioning, electronic condition reports, certification, title management, inspections, vehicle transportation, financing and dealer floor planning, Manheim helps customers realize the full value of their vehicles. Customers can also take advantage of Mobile Specialty auctions that provide convenient, onsite sales and support at any location in North America. All vehicles are sold “in-lane” or “online” via Manheim Simulcast and OVE.com. A complete list of Manheim Specialty auction locations can be found at www.manheimspecialtyauctions.com and www. manheimheavytruckauctions.com. For the latest news and information from Manheim Specialty, visit our blogs or follow us on Twitter at @ManheimSpclty or @ManheimHTandEq. Headquartered in Atlanta, Manheim is a subsidiary of Cox Enterprises, Inc., a leading communications, media and automotive services company.


June 2011

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June 2011

Gart Sutton and Associates Announces Major Improvements to 20Group Software

CORONA DEL MAR, CA – Gart Sutton & Associates, Inc. announced that it has released its industry-leading, real-time, online 20-group data reporting, comparison and analysis software called Voyager 5. Data from the original Best Operators Clubs dealers and the former Assurant RPMG 20-Clubs dealers will be combined in this powerful new system. Senior Projects Manager Steve Jones stated; “Voyager 5 provides our dealers with the latest and best technology for 20-group data comparison and analysis. It also allows us to improve the depth of our industry benchmarking and National Norms data. Not

only does Voyager 5 maintain the extensive graphs from the previous version, it now includes a real-time, online version of the famous RPMG composite books. In addition, Voyager 5 allows all our dealers to access our powerful QuickViewSM composite tool.” Mike Brunken, the General Manager of GSA, commented; “We are really excited by the combining of the two systems. Now our RPMG composite dealers will have access to over forty trending and comparison reports along with online composites.” Interested parties are encouraged to visit www. gartsutton.com to view a 2-minute video on the new system. Email

info@gartsutton.com, Subject: Voyager Demo, to schedule a live demo of Voyager5. About GSA: Gart Sutton & Associates, Inc. is recognized as the powersports industry’s #1 authority on retail profitability. Gart and his GSA team provide full consulting services for powersports dealers, moderate and support dealer 20-clubs, conduct industry research projects and write monthly dealer-education columns. GSA has also designed and facilitated training solutions for most of the major powersports manufacturers. You can contact them through www.gartsutton.com

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June 2011

Cont: Mid-South Auction Strategic Role

Continued From Page 14

Agency (MEMA) needed a large lot from which to deploy responders, we knew we were a perfect fit,” said Bob Sullivan, general manager of Mid-South Auction in Pearl. Normally the state would use the lots at the Mississippi Fire Academy located nearby, but with a week-long class in session, the lots at the training facility were full. In a letter of appreciation to the auction, Mike Womack Executive Director of MEMA credited the effectiveness of the start-up operations in part to having a large staging area readily available in close proximity to the capital city. “With 48-acres of asphalt onsite, we were able to provide an

area large enough for both MEMA and the Federal Emergency Management Agency (FEMA) to stage their operations, and still have plenty of room for employee parking and holding consigned vehicles,” said Sullivan. “It was an ideal way for us to help. Mid-South Auction’s best-inclass facility is located in Jackson, Mississippi, just one mile from Jackson-Evers International Airport. Mid-South conducts Dealer Sales every Tuesday at 9:00 AM, and Government Vehicle Sales on the first Thursday of each month. A member of the American Auto Auction Group, Mid-South provides corporate-powered, independent service to its customers/

American Auto Auction Group is headed by industry veterans Steve Simon and Keith Lelux. Building on a network of independent auctions throughout the country, AAAG provides a viable alternative for vehicle sellers who require national sales coverage. In addition to operating Mid-South Auction, the American Auto Auction Group operates Charleston Auto Auction in Charleston, SC and Texas Lone Start Auto Auction in Carrollton, TX. For additional information about American Auto Auction Group please call 843-579-AUTO or visit americanautoauctiongroup.com.


June 2011

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Page 23

Cont: Pittsfield Dealers Sees Used-Car Sales Up

Continued From Page 16

especially those with used vehicles to trade. For Rick King, owner of McAndrews-King Buick GMC Truck in Adams, "the used-car market is the strongest I've seen in my 38 years in the business." He said that while the new models he sells are in strong supply, there's a shortage of recent-vintage used vehicles, driving prices up. With seven different brands in one complex along Route 8 in Cheshire, Bedard Bros. is steering some customers to its Chevrolet, Dodge and ChryslerJeep showrooms. It also offers

Volvos and Suzukis. "Our Honda inventory is pretty low," said owner Brian Bedard. "May was our worst month ever for supply, but we should be rebound-

ing in June. Everything has been hampered because of the lack of production parts." Despite the shortages, Bedard said, Honda has maintained its incen-

tives, low-financing offers and special lease rates. The recent runup in gas prices, now easing slightly, did not spark a rush to hybrids, Bedard said, unlike two years ago when prices peaked at $4.08 per gallon in the area. The reason, he and other dealers agreed, is that nearly all current vehicles are rated at higher gas mileage averages than in the past. He said that overall business activity at his dealership has increased sharply this year because of pent-up demand and "a little more optimism about the economy."


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June 2011

Tesla Turns To A Two Hundred Fourteen Million Second PO To Fund Crossover EV Elon Musk, CEO of Tesla plans to buy a significant number of shares in sale.

By: A Dealer's Journal Staff

Amid a lawsuit against popular British auto TV program Top Gear and recently released pricing information about an entry-level, mass-production luxury electric vehicle, young automaker Tesla Motors, Inc. (TSLA) is drawing attention of all kinds from automotive enthusiasts. The company is looking to leverage growing public interest to complete a second offering of public stock shares. The company in a regulatory filing stated that it plans to sell 5.3 million shares to the public, and up to 795,000 more to the underwriter, at $26 USD each $3.50 USD (13.5 percent) less than the current share price. The PO would raise just over $214M USD. Through January 2009, Tesla raised $187M USD in venture capital, much of it from founder, chief executive, and exPayPal great Elon Musk. Germany's Daimler AG (DAI) gave Tesla reportedly $50M USD in May 2009 for a 10 percent stake. In June 2009, the company received $465M USD in interest-bearing loans from the U.S. Department of Energy. Soon after, in July 2009, Tesla reported making $1M USD in profit on a revenue of $20M USD almost exclusively from delivers of its electric Roadster sports car.

In September 2009, Tesla raised another $82.5M USD in venture capital, with Daimler investing to maintain its percentage stake. By the end of 2009, Tesla had made over $125M USD in annual revenue. In June 2010, it sold $12.2M USD of clean vehicle credits (e.g. carbon credits) to other automakers, such as Honda Motor Comp., Ltd. (7267). That

same month Tesla entered into a partnership with Toyota, in which the company bought a small $50M USD stake. Then on June 29, 2010 Tesla became the first American carmaker to go public since Ford Motor Company in 1956. The IPO was highly successful raising an unexpectedly high $226M USD, with stock launching at $17 USD/ share, valuating the company at $1.33B USD. While the IPO was crucial to the company, it only unloaded 17 percent of shares on the stock

market (13.3 million shares). The second PO would bump public holdings up to 18.6 million shares roughly 20 percent of the company. The sale would raise the net valuation up to $2.43B USD, an over 80 increase from a year ago. The PO will be underwritten by Goldman Sachs. There will be two corresponding private sales priced the same as the public offering a 1.5 million share sale to CEO Elon Musk and a 644,475 share sale to Blackstar Investco LLC, a Daimler AG affiliate. Since its IPO Tesla has posted consistently large quarterly losses. However, hopes are high that it will return to profitability and expand its market with the launch of the Model S mid next year. The vehicle starts at $57,740 USD for the base model (~$50K after tax credit). Tesla has accepted 3,000 Model S preorders thus far -- including premium packages that totals over $200M USD in guaranteed revenue if the company can keep up with production. The second IPO will fund the development of a new entry-level model, this time a crossover SUV. The new vehicle is dubbed the Model X. A prototype of the electric crossover will be previewed near the end of 2011. Tesla plans to start selling the car in calendar Q4 2013.

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June 2011

Volkswagen Looks To Shake Bad Rap With New US Plant

CHATTANOOGA, Tenn. — Nearly a century after claiming its fame as the birthplace of the wrecker, Chattanooga is again in the automotive spotlight as VW looks to regain traction in the U.S. “We know what we have to do here,” said Hans-Herbert Jagla, who heads human resources at

VW has recovered some ground in recent years. The brand sold 256,830 vehicles last year, a 20 percent gain from 2009, according to Autodata Corp., but that was about half of what it sold during the boom years of the 1970s. Sales are up 17 percent through the first part of this year.

Fischer, chief executive of Volkswagen Group of America, Chattanooga Operations. Built on a 1,400-acre complex east of town at the site of a former explosives factory, the plant opened with a different management structure than VW’s previous factory.

the factory. “Everyone should know that the customer is expecting a perfect car.” VW, the world’s third-largest automaker, is looking to triple U.S. sales over the next seven years. But to reach that goal, it needs to overcome a troubled history. Its previous effort to manufacture cars in the U.S. was an admitted debacle. Quality problems and slumping sales prompted VW to close its first U.S. factory in Westmoreland County, Pa., more than two decades ago. It was a huge setback for the company that brought the iconic Beetle across the Atlantic, making VW America’s first import darling.

VW continues to be plagued by quality problems, which is why Jagla said the automaker has been stressing high production standards to the 1,700 workers at the new factory. They are critical to the automaker’s growth plan, he said. The VW nameplate ranked 29th out of 34 brands in the J.D. Power and Associates’ 2011 reliability rankings of cars after three years of ownership. It ranked 31st out of 33 brands on the Power’s 2010 initial quality survey of vehicles 3 months old. “We have really tried to draw our lessons from the Westmoreland experience,” said Frank

Managers of the failed Pennsylvania factory closeted themselves in Detroit and were rarely present at the plant. This time, VW pulled in more than 200 company experts from operations around the world, including its high-end Audi and Bentley divisions, to work at the factory. The Passat built in Chattanooga was designed specifically for the U.S. market and won’t be sold in Europe. It has an additional 3 inches of rear seat room. It also comes standard with options Americans expect, such as Bluetooth and dual-zone climate Continued On Page 28


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BB&T

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June 2011

Cont: Volkswagen Looks To Shake Bad Rap With New US Plant

Continued From Page 26

control. The base European engine produces 122 horsepower, contrasted with the U.S. model, which starts at 170 horsepower, providing the type of merging and freeway acceleration American drivers often equate with a sense of safety and security. The car, equipped with a manual transmission, will start at about $20,000. Automatic transmission models and versions with larger engines, including a turbocharged diesel with expected highway fuel economy of 43 mpg and a driving range of 800 miles, will start at about $26,000. VW needs the vehicle to be a success. An earlier Passat was once the automaker’s star performer, selling more than 96,000 vehicles in 2002 and accounting for more than 28 percent of the company’s sales volume, according to auto information company Edmunds.com. Sales dwindled to less than 12,500 last year. Initial plans call for the factory to produce about 56,000 vehicles during its first year of operation, although VW officials say the number could change. Growing volume will be key for Volkswagen to meet its target for U.S. sales including its Audi division of more than 1 million vehicles per year by 2018. It wants to reach a U.S. market share of 6 percent in that time frame. Currently, the company, including Audi, has annual sales of 360,179, accounting for 3 percent

of U.S. auto sales. “This is VW’s first run at making cars tailored to the American tastes and at parity in price and size with the Toyota Camry and Honda Accord, the cars that dominate that segment.” said Bill Visnic, an Edmunds.com analyst. Early reviews of the Passat credit VW for increasing the size and reducing the price from previous versions. Visnic, however, said its conservative styling won’t draw much attention. “The Passat is not a breakout car for VW, and somewhere along the line, they are going to need some breakout products if they are going to reach those sales goals,” he said. VW sees building cars in the U.S. as an important strategy. The new factory has the capac-

ity to produce 150,000 vehicles a year, and there’s plenty of room to expand at the sprawling site.

“Localization reduces vulnerability of extended supply chains, and being closer to the consumer allows for a faster response to trends and demands,” said Efraim Levy, a Standard & Poor’s equity analyst. It also limits exposure to currency exchange rate swings. The heavy reliance on parts imported from Europe and unfavorable exchange rates contributed to the previous factory’s demise, Fischer said. Now, about 85 percent of the content of the American Passat will come from countries that operate under the North American Free Trade Agreement, a shift that eliminates much of the currency risk, he said. The plant may also benefit from its location along the southern tier of a corridor known as “auto alley” for its concentration of car factories. VW officials also won’t have to go far to be reminded about improving the quality of its cars. A few miles from the factory is the International Towing & Recovery Hall of Fame, where a display pays homage to Ernest Holmes Sr., the inventor of the tow truck. “An auto plant is the holy grail of economic development,” said Chattanooga Mayor Ron Littlefield. “This is a wave that will carry us forward for a decade.”


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Page 30 Alabama South Alabama Auto Auction LLC 27472 Wilcox Rd Robersdale, AL 36567 Ph: 251-964-7012 Fax: 251-964-7013 E-mail: mycarauction@yahoo.com www. mycarauction.net. Sales are every Tuesday and Thursday at 6:30 p.m. with 150+ cars & trucks nightly. GM: Glenn Dealer Registration: Shari or Linda. Auction hours are Tuesday & Thursday 9am - 9pm and Wednesday & Friday 9am -3pm. We are a public auto auction! We are located at I-10 exit 53, between Mobile, AL and Pensacola, FL. We offer details, some mechanic work, key services, title services, and assistance with transportation and almost anything needed to get a vehicle ready for sale! Alaska Dealer's Auto Auction of Alaska Arizona Manheim Tucson Arkansas Arkansas Auto Auction California Canada CAG Vancouver Colorado Colorado Auto Auction Connecticut Central Auto Auction 185 Welton Street Hamden, CT. 06517(New Haven) Phone: 203-787-2277 Fax: 203-787-6564 E-mail: info@centralaa.com www.centralaa.com Pres./Gen. Mngr: Peter Saldamarco, V.P./Acting Office Mngr:Sally Saldamarco, Sales Mngr: Anthony Saldamarco, Operations Mngr: Michael Saldamarco, Dealer Liaison: Tori Richnavsky, Ove.Com Coordinator: Elise Gallup, Fleet Liquidation Specialist for Banks, Credit Unions, Leasing Companies, Rental Companies, Ect. #1 Choice of Commercial Consignors serving New England and New York, Best Pricing, Best Service, and Superior Results. Sales every Tuesday at 10:30 a.m. Dealer Consign, Absolutes, Repo's, F/L, New Car Dealer Trades, Utility Vehicles, Municipalities, Donation Vehicles, INOP Sale Via Slide Show Live & Online Thursdays 9 a.m - 4:30 p.m. Sealed Bid Sale, at www.ove.com 24/7. Transport, Detailing, Mechanical, Body Shop, PDR, Chip & Scuff Touch ups, MAFS, DSC, AFC, Auto Use, Major Credit Cards/Sale Streaming Live at www.centralaa.com Delaware

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The Auction Guide Delaware Auto Exchange Florida Manheim Fort Lauderdale 5353 South State Road 7 Davie, Florida 33314 Phone:954-791-3520 Fax: 954-791-3522 General Manager: Jeff Modjeski, Asst. General Manager: Ed Molina, National Accounts Manager: Frank Costa, Dealer Sales Manager: Teresa Britt, OVE.Com Manager: Hiram Gonzalez, Marketing Manager: Geoffrey Barge Sales held every Tuesday at 9:15 a.m. and Friday at 9:00 a.m. TRA sales every Tuesday at 12:00 p.m. Ford Credit running 200 + cars every other Friday! 2,500+ units weekly also featuring Citi Financial, Remarketing by GE, Hertz, World Omni, Auto Nation, TRA, and much more! Nothing beats South Florida Cars! Dealers Auto Auction Inc. 3728 NE 4th Street Gainesville, FL. 32609 Phone: 352-373-7535 Fax: 352-373-1350 E-mail: Bruceneal@ daaFlorida.com www.DAAFlorida.com General Manager: Bruce Neal. Sales are every Thursday Night at 6:00 p.m. BSC America Tallahassee Auto Auction 5249 Capital Circle, SW Tallahassee, FL 32305 www.bscamerica.com Phone: 850-878- 6200 Fax: 850-942-9830 E-mail: drodriguez@bscamerica.com General Manager: Doug Rodriguez Operations: Manager: Mark Carter Sales: Dale Wester Fleet Lease Manager / Online Manager: Kyle Williamson FRIDAY: 11:00am ET Featuring: Approx. 300 cars each week in three lanes. All lanes broadcast live via Simulcast. National Fleet/ Lease accounts include. Wells Fargo Dealer Services, PHH, ARI, Automotive Fleet Management and U-HAUL Fleet sales, many local banks and credit unions. Five day front line sale 2nd and 4th Fridays. Dealer trades from our area franchise dealers. Full detail shop available on site to clean your vehicles prior to the sale. Post-sale inspections including a complete AutoCheck history. Inop. sale 1st and 3rd Fridays of each month. We accept floor planning through MAFS, AFC, DSC, Carbucks, FMC, World Omni, and others. Virtual solutions include OVE and SmartAuction - the wholesale marketplaces open 24/7. Cocoa Auto Dealers Exchange 500 Cox Road Cocoa, Florida 32926 Phone:321-636-2886 Fax: 321-636-9212

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Sales are held every Thursday @ 5:00 pm. Sanford Auto Dealers Exchange 2851 St. Johns Parkway, Sanford, Florida 32772 Phone:407-328-7300 Fax: 407-321-4466 GM: Joe Killory Ext 112 AGM: Richard Galway Ext 113 Fleet Lease: Ed Murphy Ext 122 Floor Plans: Nancy Boren Ext 105. Sale Day is every Tuesday @ 2:00 pm with 2000+ consignments every week from over 50 new car dealers & banks statewide. GMAC Smartlane @ 3pm in lane six and online. Keep it moving with SmartAuction, sell your inventory all week long. For details call Sean Callahan Ext 104. 70 Acre facility with 6 auction lanes, business center, restaurant, brand new state of the art bodyshop & Recon center. Transportation and on site floor plan companies. www. sanfordautodealers.com Space Coast Auto Auction, LLC 2870 Electronics Drive Melbourne, FL 32935 Phone: (321) 242-1833 FAX: (321) 242-6080 Three Lanes of Excitement with 200 plus units. Sale Starts at 6:00 pm Sharp Every Tuesday Contact: Jeff Wells, General Manager Georgia Perry's Auto Auction Hawaii Manheim Aloha Auto Auction Idaho Dealers Auto Auction of Idaho Illinois Indiana Manheim Indianapolis 3110 South Post Road Indianapolis, IN 46239 Phone: 888-354-8299 Fax: 317862-8623 www.maheim.com GM: Dave "Crockett" Allen, AGM: Angie Baker. TRA Sales Every Tuesday @ 12 pm, Vehicle Sales Every Tuesday @ 12:30 pm, TRA Specialty Sales are the 2nd Tuesday of every month @ 12 pm, RV & Boat Sales are the 1st Tuesday of every month @ 10 am, Specialty PowerSports sales are held the 1st Wednesday every month @ 8:30 am, OVE Specialty PowerSports HDFS Closed sale every 3rd Wednesday @ 9 am - 4 pm, OVE Specialty PowerSports HDFS, HSBC, & Consignment sale every 3rd Thursday @ 9 am - 4 pm. Indiana Auto Auction 4425 West Washington Center Rd. Ft. Wayne, IN 46818 Phone: 260-489-2776 Fax: 260-489-5476 www.indianaautoauction.net Gen. Mgr:


June 2011

Eric Autenrieth Nat. Accounts Mgr: Don Elliot, Fleet/Lease Mgr: Chad Horn Thurs Weekly: 10:00 a.m. Fleet, Repos and Dealer Consignment, 9:00 a.m. Wrecked & Damaged; Tues: 2:00 p.m. MonthlyHD Truck Repo Units featuring: ACC, AMerican General, CNAC, First Investors, Hyundai Capital Finance, Pro Fed, RSA, SAC Finance, SCS Credit Corp., Vehicle Remarketing Services, Fleet lease units featuring: ARI, Avis/Budget Group, Dollar Thrifty, Emkay, Enterprise RAC, Fleet Street Remarketing llc, Flexco, Nationwide Fleet, Norfolk Southern, PAR North America, Union Bank. Major New Car Dealer Trades Featuring: Bob Rorhman Auto Group, Kelly Automotive Group, Preferred Automotive Group. Iowa West Central Auto Auction Kansas Mid America Auto Auction Kentucky Somerset Auto Auction 4650 S. Hwy 27, Somerset, KY 42501. Phone: 606-679-1072 Fax: 606-679-1022 e-mail: jimie@somersetautoauction.com, www.somersetautoauction.com. Dealer Public auction every Friday evening starting at 7:00 p.m. Owner/Manager: Jimmie R. Jackson II Louisiana Louisiana's First Choice A.A. Maine Port City Auto Auction Maryland Bel Air Auto Auction Massachusetts Quincy Auto Auction 196 Ricciuti Dr PO Box 690535 Quincy, MA. 02169 617-773-5000 web site: www. quincyauction.com E-mail: quincyaa@quincyauction.com Open 7 days per week, located just minutes from downtown Boston at the Junction of Rt 3, 93 and 128 only 7 miles from the Mass Pike. Running 5 lanes of Auction Action every Monday at 11:00am.  Serving Chase Auto Finance, Enterprise Remarketing, The Quirk Auto Dealers, The McGee Auto Group and many more. Offering over 600 vehicles weekly. Michigan Flint Auto Auction Minnesota Mid-State Auto Auction Mississippi Rea Brothers Mid South A.A. Missouri Popular Bluff Auto Auction

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The Auction Guide Montana Auto Auction of Montana Nebraska Lincoln Auto Auction Nevada Brasher's Reno Auto Auction New Hampshire Auto Auction of New England New Jersey Car-Tech Auction - Avenel, NJ Facility 87 Randolph Ave Avenel, NJ 07001 (800)868-4700 Main Office 732-680-0620 Fax. Auction Every Monday @ 9:00 am EST. www.ctaa.com Car-Tech Auction- Old Bridge, NJ Facility 528 Morristown Road Matawan, NJ 07747 (800)-868-4700 Main Office 732566-3403 Fax. Auction Every Thursday @ 9:00 am EST. www.ctaa.com cartechcustomersupport@ctaa.com New Mexico Manheim New Mexico New York State Line Auto Auction North Carolina Ellis Auto Auction North Dakota ADESA Fargo Ohio Complete Auto Auction www.completeautoauction.com. 21799 Northwest Parkway, Marysville, OH 43040 Ph: 937642-1937, Fax: 937-642-1943 Full Service Auction, 25 miles northwest of Columbus Ohio. Auctions every Tuesday afternoon at 3:00PM EST, come in person or bid on line through our web site. Vehicles failing to sell on Tuesdays are posted to our Buy It Now site with reduced prices by Thursday. We are the only auction site Honda Financial Services sells at in Ohio! See vehicle runlists, photos and CRs at We can pick up and deliver. Great rates for Dealer Consignments. Special rates on mechanical and body work for cars bought at our auction. Buy it, fix it, ship it by Friday! Oklahoma Dealers Auto Auction of OKC Oregon Brasher's Cascade Auto Auction Pennsylvania Mason Dixon Auto Auction 12876 Molly Pitcher Highway Greencastle, PA 17225 Phone: 717-597-3121 Fax: 717-597-0220 E-mail: Cindy@masondixonaa.com www.masondixonaa.com General Manager: Judy Hawbaker Dealer

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Registration: Cindy Oberholzer +/- 500 units weekly including selections from Frederick Cheverolet, Piazza Management Group, Criswell Chevrolet, Hagerstown Ford,Kent Parson Ford, and Hoffman Chevrolet. Rhode Island Ocean State Auto Auction South Carolina Carolina Auto Auction, Inc. I-85 (Exit27) & Hwy 8, Webb Road Williamston, SC 29697. Ph: 864-231-7000 Fax: 864-2317900 Every Wednesday @ 10 am, Large weekly consignment. Salvage Sale 1st & 3rd week of every month. Powersports Every 2nd Wednesday. 70+ acres, 8 ActionPacked lanes. Go to www.carolinaautoauction.com for run lists, market reports, and online bidding. South Dakota Black Hills Auto Auction Tennessee Chattanooga Auto Auction Texas Manheim Dallas-Fort Worth Utah Brasher's Salt Lake Auto Auction Vermont Virginia Bryan Buchanan Auto Auction Washington DAA Northwest Washington D.C. Capital Auto Auction West Virginia Ripley Auto Auction, Inc. PO Box 523 Ripley, West Virginia 25271 Phone: 304372-7595 Fax: 304-372-7597 E-mail: ripleyautoauction@hotmail.com Web site: www.ripleyautoauction.com. Sales are held every Tuesday at 6 p.m. We offer new car trades, used car dealers. GM: Brett Smith. We are a Dealer and Public Auto Auction. Independently owned and operated. Auction Insurance Guarantee, AFC, DSC, Carbucks Floorplan accepted. Buy/Sell Fees $999-down -$70.00 $1000 up $105.00. no title attached fees. Autocheck completed on each unit. Courteous staff and Management. Pick-up and Delivery available. WE GET RESULTS! Small auction with a big heart. Office hours are Monday thru Friday 9 a.m. - 4 p.m. Wisconsin Airport Auto Auction Wyoming


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Alabama

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The Transportation & Suppliers Guide

Roll Seal, Inc. Hicks Auto Air Bag Covers AutoCheck Winns Warranty Alaska Arizona Bank One Arkansas Auto Services Company California OPENLANE Promotional Products Safelite of America Inc. F & I Systems, Inc. TNT Auto Transport Canada Carmel Colorado Pass Time Enviroguard Connecticut RVI Group Earmark Trivin Inc. Delaware Master Buyers Service Florida Millan Auto Salvage & Towing Sadisco Of Florida Automotive Finance Corp. Auto Auctions Solutions Inc. Georgia Hawaii Idaho American Associated Auctioneers Illinois CERTIFIED COLLECTOR CAR APPRAISALS The family has continuously been in the automobile business in Illinois since 1913 & the dealership still inventories some 500+ 1920s-1990s collector type vehicles from projects to show cars in all prices & conditions. Lewis Lazarus, our senior CERTIFIED ap-

praiser has been professionally appraising vehicles since 1966 & travels nationwide. He sits on the NADA collector car appraisal guide advisory board & has been sited 3 times in “The Guinness Book of World Records” for cars he’s owned & sold for record prices. Please visit the web site: www. carappraisals.com or email carappraisals@aol. com 815-983-0163 OR toll free 888-980-2477 voicemail. Indiana Transwheel Corporation ENTEK Corporation Aftermarket Solutions Mito Corporation Autolookout Inc Iowa W.W. College of Auctioneering Budget Car Rental & Sales Kansas Blue Book Values Kentucky Louisiana Maine Maryland Triad Financial Carcannon East Coast National Auto Auction Association Massachusetts Royal Administration Services AutoUse Michigan Time Auto Transport Northwood University Insight Network A/T Automotive Credit Corp. Minnesota Lomen Auto Transport Inc. 1216 Scheffer Ave St. Paul MN. 55116 Phone 800-697-0757 Fax 651-698-0811 E-mail elomen@lomen.com

June 2011

or online at www.lomen. com Providing Prompt, courteous, reliable, damage free delivery since 1975. From 1 car to 1,000 we do it all. Mississippi Missouri McNutt Auto Transport 7485 NE 401 Rd Lowry City, Missouri 64763 Phone: 800-755-2324 Fax: 417-644-2920 email:Sales@McNuttTransport.com www.McNuttTransport.com Serving all contiguous 48 states since 1995. Single units, multiple truckloads, staged service to all auctions, best customer service in the industry Montana Nebraska Road Warriors Easy-Haul Trailers Nevada Western Funding Inc. New Hampshire New Jersey Highly motivated and driven Auctioneer looking for work anywhere! A recent Rutgers graduate, Robert Efrus has been working in the Auto Auction Industry for four years now. A Mendenhall graduate, he has worked at both Manheim and ADESA auctions. Robert is a fully licensed and bonded Auctioneer! He is willing to travel anywhere in the U.S. Attract more buyers with this young personable entertaining Auctioneer! He also has a killer chant. He is willing to work in other capacities along with Auctioneering such as sales, management, and remarketing!


June 2011

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The Transportation & Suppliers Guide

Call Robert today at 908764-9462 or visit his web site at www.thatauctionman.com. New Mexico New York Automate AllState Security North Carolina Mendenhall School of Auctioneering N.A.P.A.A. North Dakota Ohio Micro21 Oklahoma Oregon Pennsylvania Guardian Warranty Co Rhode Island Cisco Performance Auto South Carolina Chapman Enterprises South Dakota Owner's Auto Mart

Tennessee Servnet TPC Management Texas Momentum Transport 12335 Kingsride #217 Houston, Texas 77024 Ph: 1-866-309-7700 Fax: 866-892-6617 info@momentumlg.com www.momentumtransport. com Take advantage of Momentum's BBB A+ rating for your vehicle shipping services. Your personal agent will be there with you from start to finish making sure your property gets to its destination safely and on-time. Need help on the weekend? No Problem! We're here to answer any questions you have anytime. It's why momentum transport has received

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the "winner of distinction" award 2 years in a row from the BBB for 2008 & 2009. Ship your vehicles with a company you can trust. Ship with Momentum Transport, today! Utah Vermont Virginia East Coast Auto Transport NADA Washington Electra Start Inc. Washington D.C. AFSA West Virginia Wisconsin Wyoming


Page 34

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Dealer Notes:

Lane Information:

Vehicle Information:

June 2011

Additional Info:

The All New Ta l l a h a s s e e A u t o A u c t i o n The All NEW Tallahassee Auto Auction has gone through a HUGE renovation, same faces all new look, great Deals, hosted

EVERY FRIDAY at 10am.

27th Anniversary Sale—Friday June 24th Gift to first 100 Dealers, chance to win a Weber charcoal grill , or tickets to Coke Zero 400 at Daytona 5249 Capital Circle S.W. Tallahassee Florida 32305

sponsored by ARI & Wells Fargo Dealer Services

All new reconditioning shop with full detailing -Wash & Vacs at great prices, make your car look new again.

Open June 1st all new Full Mechanical shop including Post - Sale inspections available for $100 .

Front line vehicles every third FRIDAY with 5 day Power Train Guarantee.

BSC America Power sport sale every month on the third TUESDAY—Including RV’s , motor homes, motorcycles, watercraft, ATV’s, heavy trucks and special equipment.

The first FRIDAY of each month will feature our mechanically challenged sales!

Buy from the lane of choice Wells Fargo Dealer Services, with reputable remarketing 7 day and 14 day guaranteed units.


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June 2011

Page 35

MOVE IT ON OVER TO SPOKANE, WASHINGTON FOR THE WEST COAST’S MOST ANTICIPATED AUTO AUCTION EVENT OF THE SUMMER! WEDNESDAY AT 10 A.M.

750-unit Fleet/Lease & MotorSports Sale Featuring: Ford Motor Company - CLOSED FACTORY SALE, Ford Motor Credit Company - OPEN SALE, Ally Auto Remarketing, Avis Budget Group, Harley-Davidson Financial Services & Bank of America MotorSports

WEDNESDAY AT 6 P.M.

Doors open for DAA Northwest’s 16th Annual Rock & Roll Sale featuring George Thorogood and the Destroyers, with special guests The Cronkites!

THURSDAY AT 9 A.M.

2800 cars and trucks and thousands in post sale cash (hey – we’ll even treat your sweetheart to a catered Lake Coeur d’Alene Cruise while you work the sale!)

Get ready for the most fun you’ve ever had at work!

DAA NORTHWEST | 2215 South Hayford Road, Spokane, WA 99224 | P: 509.244.4500 | F: 509.244.8244 | daanw.com


Page 36

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EZ DEALER FINANCE Banks

Credit Unions Leasing

June 2011

Finance Companies Rate Participation

We give your dealership more options and sources for you to sell more vehicles.

You Have The Customers We Have The Lenders!

Info@EZDealerFinance.com

www.EZDealerFinance.com

June 2011 Issue  

Volume 3 Issue 25

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