DELFT DESIGN GUIDE

Page 89

Synectics

Keywords Creative Problem solving Confrontational

What Is Synectics?

Analogies

problem

For the assessment of the new solution possibilities,

The synectics procedure (see figure 2.27) was set up

the synectics approach introduces yet another

by Gordon and Prince (1976). It is a comprehensive

special technique: ‘itemised response’ (see ‘Itemised

creative procedure, containing techniques for problem

Response and PMI’ in section 2.3). To every idea

analysis, idea generation and the selection stage.

there are both good sides (the pluses) and poor or

Synectics concentrates on the idea generation steps

bad sides (the minuses). By breaking down the idea

as given

with the use of analogies. Analogies allow for moving

into pluses and minuses and then trying to turn the

analysis

away from the original problem statement and making

minuses into pluses (for example, through a creativity

restating problem

a forced fit to develop solutions on the basis of these

method), the original idea may be - systematically -

analogies. The synectics procedure is also based on

transformed into a better one.

purge - ‘shredding the known’

analogies springboards explore analogy

the process of (1) preparation, (2) incubation, (3) illumination and (4) verification (Wallas, 1926). The

Visual Synectics

incubation and illumination stages are now brought

A variation is that of visual synectics: quiet images

about through the use of analogies: ‘To make the

and music are introduced to induce an incubation

strange familiar and the familiar strange’.

phase. Music and images let people quietly simmer away, daydream on the images and on the music.

distil principles

‘forced fit’ making connections between analogy and original problem statement

approaches to solutions

itemised response (+/– reaction)

develop idea into concept

fig. 2.27 The Synectics Process (Tassoul, 2006)

In the preparatory stages, there is a problem briefing

This is done for some length of time after which

by the problem owner, an extensive problem analysis

there comes a switch to much more active music and

phase through questioning by the participants, and

images on the basis of which the participants now

definition of a problem statement into ‘one single

have to generate ideas, similar to the brainstorming

concrete target’. After this, a purging phase takes

or brainwriting presented earlier .

place in which known and immediate ideas are collected and recorded. This phase is also called

When Can You Use Synectics?

‘Shredding the Known’. From this point on, analogies

Synectics is best applied for more complex and

are used to estrange yourself from the original

intricate problems. Synectics can be used in groups

problem statement and come up with inspirations for

as well as individually. With an untrained group, the

new solutions and approaches. These analogies take

facilitator will have to work in small steps at a time;

a number of forms that are presented in figure 2.27.

he or she must have enough experience to inspire the group through such a process.

Delft Design Guide | Part 2 | Creating Product Ideas and Concepts | Synectics –

2.2


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