TEKNO AIR CONDITIONING Commited to cool the world silently
Contents
Company Roots ................................................................................... 3 Organisation & Methodology ............................................................. 5 Building A Brand ................................................................................. 7 Environment & Safety ......................................................................... 9 Tailor Made Solutions ......................................................................... 11 Servicing and Maintenance ................................................................ 13 Customer Relationship ........................................................................ 15 Projects ................................................................................................ 17
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Company Roots Tekno Air Conditioning Limited is an organisation that was set up in 1994 to provide a total quality driven service to clients. Its operational methods are sensitive
to the environment and human needs and yet proďŹ ts from the progress of technology.
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We need an open display area that still keeps the contents fresh and crispy. Our clients love to have contact with the product. Refrigeration is vital to keep food fresh and safe. The low temperature helps keep food fresh and slows down the growth of harmful micro-organisms.
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Thus it is of great importance that the right system is used, and it is maintained to high levels.
Organisation and Methodology The organisation is set up with the necessary expertise that enables us to undertake projects of every scale. The involvement of the right people and skills at the right time is fundamental since all aspects of the high quality service are to be met. Our holistic approach properly balances the social, technical, environmental and economic requirements to fulfill our client’s brief and
exceed his expectations. It has to be pointed out that the success of a project cannot be achieved at any price and therefore whoever will represent the client in the initial stages of design development has to be made aware of the financial parameters budgeted for.
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We demand a constant service from our servers, and the trick is too keep them cool. Prolonged operation at high temperatures can result in unpredictable hardware malfunctions and an eventual system failure.
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Sophisticated server room ‘Closed control air conditioners’ are the standard tool for combating this problem in server rooms.
Building a Brand Over the past years, the company has steadily penetrated the air conditioning market against most established companies which where the pioneers in air conditioning in Malta. We achieved this goal through the pursuit of aiming for perfection in giving the product a quality installation and an efficient after sales service. We believe that ones brand image creates expectations. It defines who you are, how you operate, and how you’re different from your competitors.
promise that must be kept. If the brand is a promise you make, then the customer experience is the fulfilment of that promise. The customer experience can’t be left to chance. It should be actively designed and controlled in a manner that enhances. Your brand image. It must consistently reinforce the brand promise across every customer touch point or the value of the brand itself is at risk.
In essence, your brand image is a promise; a
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We run our business on a multi-floor Business Centre. We’d love to have the same environment constantly on each and every level. Were multi-story business centre’s are involved VRF systems are most appropriate due to the ‘Long Pipe Length’
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flexibility between outdoor and indoor units which can be extended to a maximum of 150 meters.
Environment & Safety Our business has legal responsibilities to ensure the health and safety of our employees and other people affected by your business’ activities, such as customers and the environment it self. But the right approach isn’t just about doing
the minimum required to comply with the legal requirements. It also means using environment friendly materials and gases which are in accordance with Europeans health and safety regulations such as Ozone Friendly refrigerant.
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Temperature varies in every ward, and in some cases we needed it as constant as possible. This would need to cover over a 5000 beds. The big volume of rooms that have to be cooled make the cooling of hospitals a very energyconsumption process but patients must feel
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comfortable. A central cooling system helps controlling electricity consumption by adjusting the desired temperature at the central cooling system
Tailor Made Solutions Our established reputation in HVAC solutions has been built on delivering controlledenvironments that precisely address client requirements and speciďŹ cations. We are also privileged to have an open dialogue with our clients who return to us as
their businesses evolve. indeed, although our Marketing presence increases, our business has always mainly developed from word-of-mouth recommendation.
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Servicing & Maintenance The importance of periodic maintenance and servicing of your equipment cannot be emphasized enough.
Our services include:
Equipment that hasn’t been properly serviced tends to be less energy efficient and works significantly harder.
Office blocks Air Conditioning and Ductwork periodic maintenance.
The small price of maintaining your equipment is easily offset by the savings you will see in your utility bills and replacement costs.
24 Hours call availability.
Hotel HVAC and refrigeration annual contracts. 3 hours repairs for vital sections such as server rooms, operating theatre, freezers etc.
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Customer Relationship We believe that the most important person is the customer. Hence, our prime policy is to offer the best possible service to the customer. In this respect, we have created a fast and efďŹ cient service run by qualiďŹ ed technicians, and have kept adequate stock of spares. All service calls are dealt within 24 working hours, thus ensuring the client the minimum
of inconvenience. Customers are our greatest investors. It is of key importance that we provide quality service and take pro-active steps to make customers loyal. This part of our company is aimed at making good customers great and great customers loyal.
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Projects We have managed projects with small budgets from just a few thousand Euros up to Hundreds of thousands investments involving new installations, refurbishments and upgrading of Air Conditioning, heating and ventilation equipment.
Working in conjunction with Blue Chip clients (large banks, retail chains, ofďŹ ce environments etc.) we are only too aware that deadlines and quality of installations are paramount, also working for large retail groups, the need to be able to continue to trade is often a prime concern.
Westminister Hotel
Smart Supermarket
9 VRV outdoor systems 146 indoor conceled units
Ceiling Mounted Split Units Commercial Condensing Units
Arrow Pharm Malta Ltd.
National Bank of Canada
200,000 Btu Industrial Unit 100,000 Btu Industrial Unit
VRF outdoor system Casett type indoor units.
Portomaso Block 30 Residential Apartments
UniBlue Software Company
VRV Concealed Installation Roof Pipe Installation
Tigne Point Residential Apartments 4,000 Meters of VRV Refrigerant Piping Installed Refrigerant Risers
Regional Business Centre - Commercial OfďŹ ces
4 VRF outdoor system 56 Indoor Casett type units
Top Shop - Retail Outlet 3 VRV Outdoor Systems 12 indoor casette type indoor systems.
Bernard Hotel Hot water fusion welding pipe system
Ventilation & Chilled Water System Commercial Ducted Systems
Mc Donalds Malta - Various Branches Ducted Industrial Split Systems Industrial Condensing Units
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tal-qares street, mosta. malta. msd 1751.
p. f. m. e.
(+356) 21 322 553/4 (+356) 21 311 855 (+356) 99 882 356 admin@tekno.com.mt
www.tekno.com.mt