A N T H O N Y C H A R L E S S C O T T J R 404.889.1337 | ACSII@ME.COM | 2383 AKERS MILL RD G16 ATLANTA, GA 30339 OBJECTIVE
To be granted admission into a computer science graduate program at a top-‐tier technology institute that offers an environment to refine my skillset, implement new technologies, and exert my competency in software development gained from both formal and self-‐education, as well as professional experience.
August 2012 – Current (Anticipated Graduation: Spring ‘15) Master o f S cience in Information S ystems Capella University & T echnology M anagement Graduated June 2012 Bachelor o f S cience in T echnical M anagement DeVry University Concentration: B usiness Information S ystems
July 2013 – Current Travelport Software D eveloper Atlanta, GA v Developing software on IBM mainframe computers in Delta Airline’s Transaction Processing Facility (TPF) environment programmed in BAL, Sabretalk, and C++.
May 2013 – July 2013 Travelport Technology Intern – P roject A dministrator Atlanta, GA v The internship consisted of delivering direct support to Travelport’s Requirements Management (RM) team to maximize the potential of the RM initiative. Projects included developing a RM framework website in Microsoft SharePoint, constructing a project in Microsoft Project that assisted in the rollout of a newly selected RM tool, constructing workflow diagrams in Microsoft Visio, and additional administrative duties.
September 2012 – December 2012 Travelport Technology Intern -‐ S oftware D eveloper Atlanta, GA v In this internship, I helped design and develop a prototype of a Process Viewing Environment (PVE) for Travelport’s Enterprise Architecture (EA) team using Microsoft SharePoint, which would serve as a central collaboration hub for Business Process Management, as well as a training reference for enterprise architects. The project involved gaining experience in several roles including Business Analyst in gathering requirements, UI Designer to design the GUI, Project Manager to estimate the size and time of the
March 2012 – September 2012 AT&T Inc. Sales S upport R epresentative Marietta, GA v Increased productivity by providing technical support and trouble-‐shooting mobile software & hardware for a retail sales staff, as well as performing general administrative tasks defined by the position
March 2010 – July 2011 AT&T Inc. Retail S ales C onsultant Kennesaw, GA v Engaged and acquired returning customers by providing them extraordinary customer services, while educating them on the most innovative mobile technology v 2010 Second Quarter Customer Feedback Tool High Achiever (Customer Service Award)
October 2008 – March 2010 AT&T Inc. Sales S upport R epresentative Marietta, GA v As the customer coordinator, I assisted in driving sales and enhancing retail operations by supporting and helping the retail sales staff in delivering an extraordinary customer experience. TECHNICAL SKILLS
Please visit my website: WWW.ANTHONYCHARLES.ORG