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ACI World Report March 2010



NEW HORIZONS FOR AIRPORT COMMERCIAL REVENUES Taj Palace Hotel, New Delhi, September 22-24 2010

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A partnership between

Contents 2 6 8 10 13 15 19 19 20

ACI World at ICAO 2nd ACI Economics and Finance Conference Statistics Airport Service Quality Programme Events ACI Global Training arrivals.....departures.... Magazines Publications

2010 April 21 - 23 May 11 - 14

June 16 - 18

Note these date changes

Airport Cities 2010 World Conference & Exhibition

Beijing, China

ACI Asia-Pacific 5th Assembly, Regional Conference & Exhibition

Sanya, Hainan, China

ACI Europe 20th Annual Assembly, Congress and Exhibition

Milan, Italy

September 13 - 18 ACI Africa 20th Assembly, Regional Conference & Exhibition 16 - 17 5th Aviation and Environment Summit

Abuja, Nigeria

Geneva, Switzerland New Delhi, India

22 - 24

Power of India: New Horizons for commercial airport revenues

26 - 29

ACI North America 19th Annual Conference and Exhibition

Pittsburgh, USA

20th ACI World/Latin America-Caribbean Annual General Assembly, Conference & Exhibition 2nd ACI Environment Seminar


November 1-3

24 - 25

Quito, Ecuador

ACI World at ICAO

And the winner is... by Georgina Graham, Director ACI ICAO Bureau

...lights… camera… action... It is the time of year for the world (well, the Academy of Motion Pictures, Arts & Sciences) to award the coveted Oscars in the multi-billion dollar film industry. But who will be awarded the most desired Best Movie award? If we look at our own industry, who would we nominate and present awards to, and for what? Committee on Aviation and Environmental Protection (CAEP) by Xavier Oh, Senior Manager Environment, ACI ICAO Bureau New developments particularly in technology mean that rules and regulations in the aviation industry must evolve over time - in a similar way that the film industry has evolved from hand drawn cartoons to 3D motion pictures. The focus at ICAO in February was environment, with the 8th meeting of the Committee on Aviation and Environmental Protection (CAEP). Now after the veritable cacophony that surrounded the December COP/15 meeting in Copenhagen, CAEP/8 might have been compared to the Emmy Awards – still great actors but on a much smaller scale. Yet, the decisions that are made here at this triennial meeting are ones of great importance to our industry and ones that have lasting impact on our airport operations. The recent public spotlight on aviation and the environment has been on climate change and greenhouse gas emissions. While fuel efficiency and CO2 emissions are important aspects of aviation’s impact on the environment - that as a united industry we are addressing - we must not forget that for the airport community, noise is one of the most important environmental and community relations issues. It is the issue likely to generate public pressure against airport infrastructure expansion needed to address congestion and facilitate operational efficiency improvements.

COMMUNICATE: The so called Chapter 2, 3, 4 Standards for aircraft noise stringency are named after the relevant chapter of Annex 16 to the Chicago Convention which the standard relate

One of ICAO’s three environmental goals is to “strive to limit or reduce the number of people affected by significant aircraft noise”. ACI believes that the fundamental purpose of ICAO’s noise standards is to ensure that future aircraft types perform better (or at least no worse) than the noise performance being achieved by a broad range of the most modern aircraft. The current Chapter 4 standard (which became effective on 1 January 2006 for new aircraft designs) represented a 10dB cumulative reduction over Chapter 3 noise levels. However, at the time the standard was introduced, more than 60 percent of aircraft already met the Chapter 4 standard. What does this mean in reality – consider that the A380, many B777’s, the EMB135 and CRJ100/200 perform more than 15dB (cumulative) below – i.e. better than Chapter 4 standards. ACI therefore believes that the Chapter 4 standard is not stringent enough. We used the opportunity of CAEP/8 to submit working papers, along with the European Commission, emphasizing this point and urging ICAO, though CAEP, to ensure that a new noise standard could be agreed at CAEP/9 in 2013. Some states, and other industry partners, such as IATA and ICCAIA disagreed with our approach, believing it was too early to commit to this, although they agreed the issue should be studied. A favourable outcome was reached as the Chair concluded that the new CAEP Work Programme could include development of noise stringency scenarios and analysis of environmental and cost implications.

Best Way to Introduce a New Noise Standard Award: The CAEP/9 meeting will therefore have the appropriate information to make a decision on a new noise stringency at the next meeting in 2013. NOx stringency standards for new engine types were also in the running for an award of their own. But why and what will this mean to you? Do medium and large engined aircraft operate to your airport (generally aircraft with over 100 seats)? What about small engine families such as regional jets? The meeting agreed a new aircraft engine NOx stringency standard for new engine types. For medium and large aircraft this will mean a 15% decrease from the CAEP/6 standard and for small engined aircraft, a 5% reduction with an implementation date of 31 December 2013.

…lights… Recap of the ICAO Visual Aids Working Group by Paul Van den Eynden, Senior Manager Safety, ACI ICAO Bureau

The Visual Aids Working Group (VAWG), which is a working group of the Aerodromes Panel met in Montreal from 15-19 February. ACI was represented by Jean-Noel Massot (ADP) and Paul Van den Eynden (ACI World, Montreal office). The main purpose of this meeting was to finalize some outstanding items for the second meeting of the Aerodromes Panel, which is scheduled for October of this year. Of particular interest was the Runway Incursion Study Group, which focused on opportunities to reduce runway incursions by technological means. If we are back to handing out awards: Making the Runway Environment Safer, then yes ideally stop bars, NO ENTRY bars, runway guard lights and runway location alerting systems would be at the top of the contenders list as some of the tools available to make the runway environment safer. However, ACI would also advocate enhanced training of pilots and vehicle operators to deal with the many challenges on the airfield in all weather conditions. Additionally, local runway safety teams should be actively involved in site specific safety/risk assessments (or aeronautical studies), as a “one-type-fits-all” approach is not always appropriate, as each airport has its own unique characteristics. Other topics discussed included the reliability of aerodrome electrical and light systems (update of Chapter 5 of the Aerodrome Design Manual), the use of LEDs (concerns were raised with having a mix of LED and other lights in the manoeuvring area), changing the colour pattern of taxiway centrelines to improve pilot situational awareness and helicopter flight path alignment guidance lighting system.

…camera... A snapshot look at our industry shows that ACI’s involvement on ICAO panels and in the working groups is of paramount importance in order to represent airports worldwide.

…action... ICAO Aerodrome Design Working Group by David Gamper, Director Safety and Administration

The ICAO Aerodrome Design Working Group (ADWG/8) met from 22 - 26 February 2010 at the ICAO offices in Paris where ACI was represented by Rob Ten Hove (Amsterdam), David Gamper (ACI World) and Bruno Maingon (Aéroports de Paris). The main items on the agenda were: specifications and guidance material for Runway End Safety Areas; Aerodrome design for the prevention of runway incursions; a proposed new convention for the naming of taxiways; the review of aerodrome physical characteristics in Chapter 3 of Annex 14; and pavement design issues related to runway friction. Runway End Safety Areas (RESAs) The ADWG proposed changes to Annex 14, for submission to the Aerodromes Panel. This makes reference for the first time to “arrestor systems”, which include systems with proven deceleration performance such as the FAA’s EMAS specification. An arrestor system could be used to supplement the mandatory 90 metres of RESA, if the recommended additional 240 metres cannot be provided. The ADWG makes other proposals which ACI supports, including a note clarifying the purpose of a RESA, and a new requirement for a RESA for non-instrument Code 1 and 2 runways (the length to be provided will be studied further). Runway Incursion Prevention New guidance material has been produced for the “green pages” of Annex 14, on design, infrastructure and related operational measures for the prevention of runway incursions. ACI is in agreement with this. Taxiway Naming The pilot organization IFALPA has proposed a new comprehensive set of rules for taxiway naming. The proposed rules would not be mandatory on existing airports, except when new sections of airports are built. ACI consulted selected airports on the proposal and wrote a paper which assessed the proposal from an airport operator point of view. The general opinion of the ADWG was that some of the rules proposed by IFALPA could be accepted, however, at least two rules needed further study; stub taxiways which join main taxiways to runways; and taxiways which cross runways. ACI obtained agreement that the proposal was not mature enough to be sent to the Aerodromes Panel meeting in 2010. This gives time to consult airports more widely on the impact. ACI proposed that changes should only be introduced at existing airports after a full investigation including a cost/benefit analysis, and an impact study on the risks of the changeover. At larger airports, considerable costs and impacts may be expected, as well as limits to its applicability. Chapter 3 Review The Annex 14 Chapter 3 Review Group has started work, using the following methodology:

a) review characteristics of aircraft in the present and future commercial fleet against existing Codes A to F and other existing (non-ICAO) systems, and recommend appropriate changes to the aerodrome reference codes A-F and 1-4; b) define the purpose of each characteristic (including risks to be protected against); and c) propose new specifications for each characteristic, based on risk assessments. This is a major project which is not scheduled to be completed until the end of 2011. Two groups have been formed, an Aerodrome Reference Code (ARC) group to work on task a) and a Physical Characteristics (PC) group to work on task b). Task c) will not be started until a) and b) are complete. The Aerodrome Reference Code (ARC) group has reviewed the characteristics of aircraft in the commercial fleet and concluded that wingspan is the critical factor that should drive any change in ARCs. Some change in the code system may be desirable, for several reasons, e.g. to account for new classes of aircraft, and to provide “growth room” at the top end of codes, where current aircraft are at the maximum wingspan of the code letter. Wingspan increases (which help aircraft efficiency) are thought to be inevitable in the next 10-20 years, based on advice from manufacturers. When an airport has to be upgraded to the next code letter, a smaller wingspan range would be easier to accommodate. As an example, upgrading from code C to D involves an increase in wingspan of 16 metres, whereas a “Code C plus” could be created with a smaller wingspan increase. Proposals are at an early stage. The Physical Characteristics Group is putting together a tool consisting of tables with the various components of the aerodrome, their characteristics and the aircraft characteristics they relate to; and two levels of objective, the “reference” function and “all other safety-related functions”. This tool will be used to review the runway, runway strip and runway shoulder specifications, as first priorities. Runway Friction A proposal from the Friction Task Force of the AOSWG for new wording in the Annex regarding friction measurement was referred back by the ADWG as regards its impact on runway pavement design. The award for Raising the Bar for Safety At Aerodromes would surely be given to Annex 14, and our action is to ensure that the world’s airports are truly represented at meetings such as this in order that standards and recommended practices are in place to ensure the safety of operations at our airports. Next month’s report will go into more detail of the outcomes of the Aerodrome Design Working Group and also the Aerodromes Panel meeting, scheduled to take place in late March 2010. We will also begin a Q&A with our Director Generals around the globe. So until then

...the winner is…

Tell us what you think and help us to help you demystify the ICAO processes, procedures, annexes and standards (

2nd ACI Economics and Finance Conference by Angela Gittens, Director General, ACI World

The 2nd annual ACI Airport Economics and Finance Conference was a joint venture between ACI World and ACI Europe, and attracted more than 200 delegates from 52 airports in 42 countries from all ACI regions to London, 23-24 February. Delegates were treated to informative and enlightening presentations by banking, finance and aviation industry experts, which initiated spirited and engaging panel discussions.

Chris Tarry and Ad Rutten, CTAIRA Schipol Group

During the conference the presenters were cautiously optimistic concerning the state and recovery of the aviation industry, however Chris Tarry of CTAIRA warned that GDP growth was not the key factor for commercial aviation. Tarry stated that GDP growth has a greater dependency on consumer disposable income, which has been impacted by higher taxes as a result of increased levels of debt in the major global economies. ACI Europe chair Ad Rutten conveyed that, although traffic was returning, European airports had lost three to four years of growth.

Presenters noted that airports are still eligible for investment grade credits, although the small and regional airports tend to get lower credit ratings. Sidharath Kapur, CFO of GMR Airports (New Delhi International Airport Ltd), affirmed that the banker and rating agency preference is to match financial instruments to the asset duration. Chris Poinsatte (CFO, DFW), Brian Gabel (CFO, Toronto Pearson) and Waleed Youssef (CFO, TAV Holding, Instanbul), each reported that bond issuance for long-term assets was their preferred investment option, although equity issuance was also a valid option for private sector airports.

Chris Ponsiatte, DFW

The trend towards performance management and cost control has grown stronger as recounted by Tan Sri Bashir Ahmad (CEO, Malaysia Airports Holding) and Chris Poinsatte, who each gave detailed and candid presentations on their adoption of processes to make themselves and their staff accountable, and t the same time driving their organizations forward. Tan Sri Bashir Ahmad, Malaysia Airports Holding

Delegates contemplating corporatization or privatization of their airports heard from the panel on governance and economic oversight, that clear governmental policy for its aviation sector was the key, with lessons to be learnt from the oldest privatized airport system to the youngest. Tim Hawkins, BAA, gave a chilling description of the move from the initially light-handed, policy-driven oversight scheme of the UK government to the bureaucratic, micro-managed, policy-absent scheme that evolved. Tan Lye Teck (Singapore Changi Airport Group) and Dr. Paul Hooper (Abu Dhabi

Department of Transport) both from newer corporate entities, emphasized that policy drove the move to corporatization and continues to drive the oversight scheme. Corporatization does have the advantage of introducing commercial best practice and more flexibility in anticipating and responding to market shifts. Governments should however clearly define their regulatory framework prior to privatization. It will be interesting in future forums to identify the “danger signs” and provide insights as to how best avoid falling into the trap of heavy regulation that follows a policy void.

The 3rd ACI Airport Economics and Finance Conference will take place in February 2011, in London. If you did not have the chance to attend this year – Make a note in your calendar now to attend the next conference in 2011.

Not surprisingly, the most spirited delegate reaction accompanied the User Consultation panel. While all panellists agreed that transparency with user consultations and concerted efforts to minimize charges to airlines were important efforts, airport panellists acknowledged that this did not necessarily bring peace and harmony with the airlines. Professor Rigas Doganis, nonProfessor Rigas Doganis and Angela Gittens executive director of easyJet, provided easyJet ACI World insight from the airline point of view noting the disparity in financial success between airports and airlines. Delegates also discussed economic consequences regarding the flexibility of airlines, particularly the “Low-Cost Carriers” increasingly changing routes and at short notice, to optimize revenue. This has boosted competition between airports for their air service; however these additional pressures to minimize charges to air carriers mean that airports need to further diversify their revenue along with their airline customer base. It was also noted that the case for economic regulation is getting weaker as airports compete and carriers have more flexibility in route choices. Airlines therefore have more bargaining power, in particular the global alliances who have generated that power even with large hubs.

Statistics PaxFlash and FreightFlashTraffic - December 2009 January traffic shows strong start for the year

- Global passenger traffic up by 6%; global freight up by 25% ACI PaxFlash and FreightFlash participants report a sustained growth pattern in January, following the positive results registered in December. Global airport passenger traffic rose by 6 percent in January 2010 compared to January 2009 and freight was up by a strong 25 percent A 12-month rolling comparison shows that the passenger traffic decline has narrowed to a -1.7 percent gap and freight to -4.5 percent, (comparison Jan 2009 -Jan 2110 over Jan 2008- Jan 2009). ( see Table 2 in the complete release). Table 1: Summary Worldwide Traffic Results, January 2010 (% Change) Jan 2010 over Jan 2009

YTD Jan–Dec 2009 over YTD 2008

Rolling 12 months, through Jan 2010

International passenger



- 3.2

Domestic passenger



- 0.2

Total passenger



- 1.7

International freight



- 6.0

Domestic freight



- 1.2

Total freight



- 4.5



Global results The overall global passenger increase stems from a mix of international and domestic market surges. International passenger traffic grew steeply in Asia Pacific (+11%), Africa (+13%) and Middle East (+15%) whereas the domestic markets were led by Asia Pacific (+9 %), Europe (+6%) and Latin America (+11%). Freight growth figures are even more impressive, with Asia Pacific and Middle East topping results respectively at +43 and +29 percent. Even keeping in mind that January 2009 showed the sharpest declines in freight traffic last year, January 2010 appears to be profiting from increasing stabilization of world production markets. Tonnage rose sharply at several key hubs: Abu Dhabi +26%, Bangkok +46%, Dubai +32%, Hong Kong +43%, Incheon +38%, Shanghai +82%, Sharjah +50%, Singapore +21%, Taipei +90%, Tel Aviv +18%, Tokyo Narita +45%. Regional comments Double-digit growth in Africa was reported by Abidjan, Cairo, Casablanca, Fez, Hurghada, Marrakech, Monastir, Oujda, Saint Denis and Sharm El Sheikh.

Strong gains were made at several major Asia Pacific hubs (Bangkok, Beijing, Guangzhou, Incheon, Jakarta, Kuala Lumpur, Manila, Mumbai, Narita, New Delhi, Shanghai, Singapore, Sydney) but also at middle tier airports, notably in India and China.

In Latin America, airports reported strong results – some international and some domestic – in Argentina (Buenos Aires +12%), Brazil (Brasilia +15%, Sao Paulo +22%), Ecuador (Guayaquil +10%, Quito +7%), and Peru (Lima +10%), whereas Mexico City and Cancun remained below 2009 levels. In Europe, international traffic rose by 3 percent and domestic by 6 percent, with mixed results for international traffic at the five largest competing hubs: Amsterdam +1%, Frankfurt +4%, London LHR +1%, Paris CDG +1 %, Madrid +9%. International traffic also rose in the second tier category: Brussels +2%, Copenhagen +4%, Istanbul +22%, Milan +9%, Munich +1%, Rome +15%, Vienna +4% and Zurich +6%. In the Middle East, international traffic was the driver for excellent results at almost all airports, including reports from Dubai where traffic rose by +17%, Abu Dhabi by +11% and Tel Aviv by +21%. North America’s international traffic was flat at +0.2%. Domestic traffic rose by 1.6 percent, with strongest growth seen by Boston +13%, Baltimore +9.1%, Chicago Midway +15%, Los Angeles +9%, New York LGA +5% and San Francisco +8%. Please note that for technical reasons Atlanta Hartsfield (ATL) airport has submitted preliminary figures only, but they indicate a 5 percent drop at the world’s busiest hub. See Tables 2 and 3 of this release for complete regional traffic results. Read the full press release with additional tables and charts Keeping our website evolving into the tool that best meets our member’s needs means that we are constantly looking for ways to improve the look, feel and substance of our website. Completing our online website survey will take less than 5 minutes of your time - Please help us to provide a better service to you - our members. To take part in the survey, please click on the image above or click HERE.

Thank you!

Airport Service Quality Programme The Airport Service Quality Programme is very pleased to welcome: Al Ain International Airport, UAE Aeropuerto Internacional de Monterrey, Mexico and Indianapolis International Airport, USA The ASQ Regional Programme is pleased to welcome Aeroporto Olbia Costa Smeralda, Italy

Schiphol hosts its 2nd Security Scan Conference by Craig Bradbrook, Director Security & Facilitation Schiphol Amsterdam Airport organized its 2nd Security Scan Conference on 2 March 2010 with the aim of sharing its knowledge and experience in operating millimetre wave technology in passenger screening. The conference was attended by more than 50 representatives of airports, airlines and regulators due to the considerable interest in ‘body scanners’ or Advanced Imaging Technology in the wake of the attempt to blow up an aircraft with explosives concealed in a passenger’s underwear. Representatives of Amsterdam Airport Schiphol, gave a briefing to the delegates followed by presentations by the Dutch Government and KLM, and an airport visit to see the security scanner in operation. Speaking after the conference, Craig Bradbrook, Director, Security & Facilitation, ACI said: “We are very grateful to Amsterdam Schiphol Airport for organizing this conference. Many governments and airports are now considering to procure this type of screening technology. However, the media and politicians have expressed concerns both from a privacy and safety perspective. It was very useful for airports and regulators from other countries to come and learn how Schiphol has managed to overcome these hurdles through its Security Scan development programme over the past four years.” Security Scan (with harmless millimetre wave technology) is provided with a screening technology that safeguards personal privacy. A computer analyses raw data instead of a human operator.


New ASQ Best Practice Reports Available Each year, ACI and DKMA conduct additional indepth benchmarking analysis of specific service elements covered by the ASQ survey and produce a Best Practice Report. AIRPORT SERVICE QUALITY BENCHMARKING THE GLOBAL AIRPORT INDUSTRY

Best Practice Report Baggage Carts

In 2009 ASQ published a Best Practice Report on Baggage Carts, which is available to download by clicking HERE or on the image.


Two new Best Practice Reports are now available to download:

Best Practice Report Internet Access

ASQ Best Practice Report on Internet Access Click HERE to download or click on the image

Best Practice Report Parking Facilities

ASQ Best Practice Report on Parking Facilities Click HERE to download or click on the image

© / goldix

© / pgiam



These Best Practice Reports can also be downloaded from

ACI Airport Service Quality Awards 2009 On 16 February 2010, ACI World announced the top performing airports in the annual ACI Airport Service Quality (ASQ) passenger survey ( click here to read the Press Release), and can be found on the following page. Designed as a leading industry benchmarking tool, participating airports can measure their improvement year-onyear, and benchmark against their peers worldwide, within their region, and in the same size category. A reliable monitor of airport service, ASQ is used by many airports as one of the key performance indicators of the airport’s service. Press Release ACI Airport Service Quality Awards 2009, Asia Pacific airports sweep top places in worldwide awards

Leading airports recognize that the most important aspect of providing great service in an airport is the provision of a spotlessly clean terminal and a relaxed, open, friendly ambience. Ten factors identified as essential for high customer service ratings, by order of importance are: the ambience of the airport, cleanliness of the terminal, comfort of the waiting areas, availability of washrooms, cleanliness of washrooms, courtesy and helpfulness of the airport staff, business lounges, ease of making connections, passport / ID inspection experience and good shopping facilities. For more information on the ASQ Programme, visit www.airportservicequality. aero or contact Craig Bradbrook at


ACI Airport Service Quality Awards 2009 - Asia Pacific airports sweep top places in worldwide awards -


1) Incheon (ICN) 4) Beijing (PEK)

2) Singapore (SIN) 5) Hyderabad (HYD)

3) Hong Kong (HKG)

BEST IMPROVEMENT AWARD BY REGION Africa: Cairo (CAI) Asia Pacific: New Delhi (DEL) Europe: Ponta Delgada (PDL) Latin America-Caribbean: Cancun (CUN) Middle East: Abu Dhabi (AUH) North America: Cleveland (CLE) BEST AIRPORT BY REGION Africa



1) George (GRJ) 2) Johannesburg (JNB) 3) Cairo (CAI) 4) Port Elizabeth (PLZ) 5) Durban (DUR)

1) Incheon (ICN) 2) Singapore (SIN) 3) Hong Kong (HKG) 4) Beijing (PEK) 5) Hyderabad (HYD)

1) Keflavik (KEF) 2) Zurich (ZRH) 3) Porto (OPO) 4) Malta (MLA) 5) Southampton (SOU)

Latin America & Caribbean Middle East 1) Tel Aviv (TLV) 2) Dubai (DXB) 3) Abu Dhabi (AUH) 4) Doha (DOH) 5) Muscat (MCT)

1) Cancun (CUN) 2) Guayaquil (GYE) 3) Barbados (BGI) 4) Mexico City (MEX) 5) Montego Bay (MBJ)

North America 1) Austin (AUS) 2) Halifax (YHZ) 3) Ottawa (YOW) 4) Jacksonville (JAX) 5) Portland (PWM)

BEST AIRPORT BY SIZE OF AIRPORT fewer than 5 million passengers

5 – 15 million passengers

15 – 25 million passengers

1) Halifax (YHZ) 2) Ottawa (YOW) 3) Portland (PWM) 4) Guayaquil (GYE) 5) Jackson (JAN)

1) Hyderabad (HYD) 2) Austin (AUS) 3) Cancun (CUN) 4) Nagoya (NGO) 5) Jacksonville (JAX)

1) Baltimore/Washington (BWI) 2) Taipei (TPE) 3) Shenzhen (SZX) 4) New Delhi (DEL) 5) Salt Lake City (SLC)

25 – 40 million passengers over 40 million 1) Incheon (ICN) 2) Singapore (SIN) 3) Tokyo Narita (NRT) 4) Kuala Lumpur (KUL) 5) Shanghai Pudong (PVG)


1) Hong Kong (HKG) 2) Beijing (PEK) 3) Denver (DEN) 4) Dallas Fort Worth (DFW) 5) Houston George Bush (IAH)

p for u n g i S ird b y l r a the e tion o m o r p


20th ACI World/Latin America -Caribbean Annual General Assembly 1-3 November 2010

Airports on the Global Stage: Charting the Course ACI is pleased to present the theme of the 20th ACI World/Latin America-Caribbean Annual General Assembly 2010 “Airports on the Global Stage: Charting the Course” to be held on the island of Bermuda. Our host Bermuda Airport is looking forward to welcoming 500 of the world’s most senior airport and aviation executives who will address some of the critical issues facing our global industry. This years topics will include: Airport - Airline relationships: No free ride Disaster Management: Before, during and after Environment: Noise, NOx and carbon - Pushing the agenda Safety: Playing it safe Facilitation: Balancing best intentions with common sense Networking highlights: ACI World Golf Tournament Exhibition Opening and Welcome Reception Gala Dinner WBP Networking breakfast meeting This is not just an airport conference, this is the Assembly of the World Airport Association, your association! Working closely with our hosts in Bermuda, we have secured an unbelievable deal for attending delegates to stay at the prestigious Fairmont Southampton. For booking information click here. We have an early bird promotion for delegates registering before 30 June. Save up to US $200 on your registration now! Click here to register Chart your course for Bermuda where, “Work feels less like work” To view the latest information

click here or contact


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ACI Europe ACI North America ACI Asia/Pacific

ACI Africa ACI Latin America /Caribbean

Regional Events

The 3rd annual conference & exhibition


Engines for economic recovery Dubrovnik, Croatia March 15-17, 2010


Host airport


Platinum sponsors

Supported by


Media partners ®





Beijing, China


April 21-23, 2010 China World Hotel, Beijing


5th ACI Asia-Pacific Annual Conference, Assembly and Exhibition

NEW HORIZONS FOR AIRPORT COMMERCIAL REVENUES Taj Palace Hotel, New Delhi, September 22-24 2010

Beijing welcomes you! Hosted by

Platinum sponsors

Endorsed by Gold sponsors Official carrier

Navigating Airport Business through Challenges and Opportunities


11-14 May 2010 Sanya, Hainan, China Hilton Sanya Resort & Spa (conference venue) HNA Resort

Organiser Hosted by

A partnership between

Silver sponsors

Media partners ®




ACI Global Training ACI Global Training Courses - April 2010 11-15


Airport Environment Management *


Abu Dhabi


EUR 1000



Airport Route Development and Marketing




EUR 650



GSN Module 3 - Emergency Planning and Crisis Management




EUR 1000



Air Transport System




EUR 2150



Air Traffic Forecasting

Other Subjects

Port of Spain


USD 650



Victim Support and Media Management


Abu Dhabi


EUR 650



Wildlife Hazard and Prevention Management




EUR 650



Air Transport System




EUR 2150



Facilitación aeroportuaria


Panama City


USD 650



GSN Module 2 - Airside Safety and Operations


Port of Spain


EUR 1000



Wildlife Hazard and Prevention Management


Abu Dhabi


EUR 650

* qualifies as AMPAP elective Find out more information about each of the courses on offer - click on the links below

Course catalogue

Course schedule

Register for a course Abu Dhabi to host 10th ACI Training Centre ACI and the Gulf Centre for Aviation Studies (GCAS) - a subsidiary of Abu Dhabi Airports Company (ADAC) – have signed an agreement to open a new ACI Training Centre, making Abu Dhabi the 10th global training hub in the world and the second in the Middle East region.

Click HERE to read the full Press Release Abu Dhabi to host 10th ACI Training Centre

At the signing ceremony held in Geneva, ACI Director General Angela Gittens Victor de Barrena, Mohammed Al Bulooki, Angela said, “ACI looks forward to extending its partnership in the Gulf region with the Gittens, Dr. Othman Al Khouri, and Dr. Rafael Echevarne establishment of a new training hub in Abu Dhabi. GCAS has taken a leadership position by ensuring that the development of executive and staff expertise will advance hand in hand with the rapid expansion of the aviation industry in this dynamic region. They are set to grow their business and this step shows that they are not only investing in infrastructure, but also in human capital. ACI firmly believes that performance excellence will be a key to a sustainable future for aviation.”


New for 2010

Developing Nations ACI Training - DNA Training® In 2009, ACI redeveloped its training curriculum, role, and relationship with stakeholders, stabilizing the training organization and making it a viable proposition for ACI. As a result, the ACI Global Training team has been charged with initiating a process to allocate a portion of ACI’s Training efforts as financial aid for developing nations’ airports free of charge or at a discount.

Objectives of DNA Training® Its Global Training team has launched this programme in 2010 with the objective of increasing the knowledge transfer to ACI members in good standing, based in developing nations by offering a limited number of grants and/or scholarships in the form of financial aid for the sole purpose of paying for registration fees for any number of participants meeting predefined criteria.

Scholarships and Grants Scholarship A scholarship can be awarded to an individual, employed by an ACI member in good standing that is based in a developing nation, to the value of 25%, 50%, or 100% of the registration list price of any ACI Global Training course. Grant A grant can be awarded to an ACI member in good standing based in a developing nation up to the value of up to 100% of the administration costs related to any ACI Global Training course, hosted by the member. Grants are intended to cover training instructor fees, travel fees, as well as course materials.

Schedule 2010 There will be a minimum of four courses scheduled under DNA Training® in 2010. This schedule may change or by increased at the sole discretion of ACI and Global Training, based on internal requirements. Visit our website for the next upcoming courses. Airport Security course in Nashville International Airport ACI Global Training has the pleasure to announce its collaboration with the Metropolitan Nashville Airport Authority, to host the next ACI Airport Security course. Nashville becomes a new training location in the North America region with Atlanta, Montreal, Dallas and Sacramento. This new partnership responds to the needs in the region posed by the ever dynamic business environment. And how better to strengthen your airport for future challenges in aviation than guaranteeing that your staff has the necessary up-todated knowledge that ACI Global Training is committed to offer. Next course: Airport Security Date: 18-20 May Price: USD740 Contact person: Nathalie Zulauf or by phone: +41 22 717 8758


Online Learning Centre

Bring the training solution to your airport The ACI Online Learning Centre (OLC) has selected a Learning Management System platform that delivers a fully managed online training and eLearning service to its members. ACI OLC will provide your organization with rapid access to all the benefits of an enterprise learning management system without additional capital overheads, operating expenses or the risk associated with building and managing their own solution. The OLC training solution is available from USD 500 per month. Join these airports that have already utilized the ACI OLC training solution: your airport could be the next.

Broad range of Custom Development and Industry Standard course options • Custom Course Development – work with the OLC or any other provider to develop custom online courses to add to your library. • Airports Council International Industry Courses – access industry specific airport courses developed by ACI and its partners. • Partner Course Library – access online courses on a variety of topics from leading providers of online and compliance training. • Locally Authored Material – use the content authoring tool to generate your own material and distribute and track these items using this system. For more information contact the OLC manager or visit our website at in partnership with






ants Particip ith P A P M w A warded e will be a edit towards th r c l o o ic academ e Business Sch me s m u a o r l g u To Pro ce MBA Aerospa

Fast track

for MBA


THE GLOBAL ACI-ICAO AMPAP SPRINGS FORWARD IN APRIL AND MAY Registration is now open for three identical AMPAP entry courses in Toulouse, Mombasa, and Montreal! Airport managers are increasingly realizing they need a world view as well as an understanding of the interrelationships inherent in the global air transport system to be more effective in their jobs. Since June 2007, the Air Transport System gateway course of the Global ACI-ICAO Airport Management Professional Accreditation Programme (AMPAP) has been delivered 18 times across the globe. AMPAP comprises 4 mandatory and 2 elective courses and successful candidates earn the International Airport Professional (IAP) designation, increasingly recognized as a hallmark of excellence in the industry.

JOIN THE GLOBAL AMPAP COMMUNITY! Over 260 members from over 50 countries across all continents


AMPAP: A worldwide Network

Upcoming Opportunities to join in 2010

Africa 18%

AsiaPacific 32%

Toulouse, France April 12 to 16

Mombasa, Kenya

AMPAP: A Community with Influence Deputy CEOs/VPs 9%

Section Managers/ Executive Advisors 37%

CEOs/ Airport General Managers 21%

LAC 10%

April 19 to 23

Montreal, Canada May 10 to 14

North America 26%

Toulouse, France

Premier Sponsor


Europe 14%

12 - 16 April

Directors 33%

In cooperation with Toulouse Business School Aerospace MBA Program and with ACI Europe


Mombasa, 19 - 23 April Kenya

In cooperation with Kenya Airports Authority and with ACI Africa


Montreal, Canada

In cooperation with Aéroports de Montréal and with ACI North America


10 - 14 May


ACI World welcomes Kevin Caron as Global Training Manager. based in the ACI ICAO Bureau in Montreal. Kevin joins us from IATA Montreal where he worked on Airport Training policies and administration. Kevin will be responsible for the further development of relationships with ICAO in areas of Safety and Middle Management Training programmes, among others. He will also be responsible for training activities in North America and will be working with AMPAP and AELP partners to ensure continuity and alignment to ACI. ACI World Geneva office also welcomes Mitos Barbon, Assistant, Statistics & Data Processing.


ACI World says farewell to Natalia Roj who joined the ACI Global Training Team in October 2009 to cover a temporary leave of absence. Natalia has returned to Poland to complete her MA degree. Magazines


Publications ACI produces a range of information handbooks for its members and for the wider aviation industry which are compiled and revised regularly by the subject matter ACI Standing Committees comprising specialists from within the industry. Visit our website to place your order at or for more information contact

ACi Publications Catalogue

Membership contacts

In an effort to reach all our members and keep you informed of what ACI World is doing for you, please let us know if your email address will/has changed. Contact Howie Baggott in our membership department: If you are reading this on our website and you would like to receive World Report by email please contact Jenny Waddell: Published by ACI World, Geneva Editor: Jenny Waddell,, +41 22 717 8589


ACI World Report - March 2010  

Monthly newsletter from Airports Council International (ACI) with ACI events and conferences, training opportunities with AMPAP, OLC, and Pr...

ACI World Report - March 2010  

Monthly newsletter from Airports Council International (ACI) with ACI events and conferences, training opportunities with AMPAP, OLC, and Pr...