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AIRPORTS COUNCIL INTERNATIONAL The Voice of the World’s Airports

World Report DECEMBER 2011 INSIDE THIS ISSUE Message from the Director General

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A View from the ICAO Air Navigation Commission — A personal view after 6 months as ACI Observer

ACI World Launches Airport Service Quality (ASQ) Retail Benchmarking Programme

ACI World Develops Airport Calculator

APEX in Safety Update

PaxFlash and FreightFlash

Events Calendar

2012 ACI-NA World Conference & Exhibition

The Trinity Forum 2012

Airport Cities World Conference and Exhibition

ACI Airport Economics and Finance Conference & Exhibition

AELP – Airport Executive Leadership Programme

Key ACI World Publications


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ACI World Report – December 2011 Dear Colleagues, As we approach the end of the year, I would like to thank all of you for the tremendous support and engagement that has allowed us to advance the shared interests of our members and strengthen the voice of airports worldwide. We close on a 2011 in which we celebrated the 20th anniversary of ACI as we relocated the World office to Montreal to achieve physical proximity with our global regulator, the International Civil Aviation Organisation (ICAO) while also achieving programmatic alignment with ICAO. We both launched ambitious initiatives to advance aviation safety and will shortly sign a pact of mutual support and coordination in these efforts. ACI held its first airport safety peer review under APEX, with safety partners Geneva Airport and the Moroccan Airports Authority, and ICAO in support, and ICAO held its first Regional Runway Safety Symposium, with ACI in support. We have also made strides with sister associations, the International Air Transport Association (IATA) and the Civil Air Navigation Services Organisation (CANSO), to raise our level of cooperation on shared issues of value to the entire aviation sector. Through the Air Transport Action Group, for example, all three of us continue to press the view that the enactment of mitigation measures to counter the effects of international aviation on climate change is best accomplished by ICAO. More broadly, all three of us focus efforts to achieve sustainability for the civil aviation sector and gain understanding of our needs in the wider community. Looking forward to 2012, we have a busy year on the horizon in achieving the strategic objectives approved by the World Governing Board. We recognise that airports are increasingly ready, willing and able to assert leadership on the airport platform, whether by convening runway safety teams, deploying technology to enable management of the passenger experience at the airport and gain operating efficiencies or exerting influence on environmental mitigation not under its direct control. We will enhance the programs and services that help airports achieve the excellence our communities want and need: the Airport Service Quality and Global Training programs, conference and networking opportunities, guidance material, data and statistical publications, and APEX. And we will continue to advance the interests of airports through the activities of ACI World, ACI Regional Offices, collaborative ventures with industry partners and the ongoing support and engagement of our members. On behalf of all of us here, I wish you all a Happy New Year!

Angela Gittens Director General


ACI World Report – December 2011

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ACI World Report – December 2011

A View from the ICAO Air Navigation Commission — A personal view after 6 months as ACI Observer by: David Gamper ACI became a standing observer on the Air Navigation Commission (ANC) in January 2008. Originally, only IATA and IFALPA were allowed to attend all meetings, and ACI successfully lobbied for a place.

The ANC is the principal technical decisionmaking body of ICAO.

The ANC is the principal technical decision-making body of ICAO, and is made up of 19 individuals who are nominated by their State and who have a vote, and 9 Observer members from International Organizations, who do not vote. Some 25 other States are permitted to attend as Observers. The ANC is charged with maintaining 16 out of the 18 Annexes to the Chicago Convention (soon to be 19 when a Safety Management Annex is added) - this only excludes Annex 9 (Facilitation) and 17 (Security). The ANC reports to the Council on proposals to amend all these Annexes. The ANC has set up 12 Panels and 14 Study Groups to provide it with advice, and defines their work programmes, as well as reviewing their output. The ANC reviews proposals through six so-called Champion Teams, which are specialised by subject and (e.g. OPS, ATM, CNS, MET, Aerodromes), and consist only of full ANC members (States) although Observers can request to be present. Above this, the ANC has three standing Working Groups: on Work Programme Deliverables Productions (PDP), Strategic Review and Planning (SRP) and Procedural Matters (PM). We are not members of these bodies, which for example discuss proposals from the panels (PDP) and advise the ANC on strategy and the work programmes of the Panels (SRP). The ANC also receives regular presentations on issues by the staff of the Air Navigation Bureau. These are of a high quality and enlightening. The process for amending an Annex When a new proposal (or set of proposals) comes to the ANC, typically from one of the Panels, the process starts with the initial ANC review of Panel proposals. It is not unusual to have profound debates in the ANC about issues such as international harmonization, definitions, State Safety Programmes, how best to frame mature proposals for new international standards and implementation by service providers (including Aerodrome operators). The general wisdom is that any new international standards must stand the test of time. After agreement of any changes by the ANC, a consultation letter is sent to States on the ANC-recommended changes to an Annex. When the replies come back from States, they are analysed by the Secretariat, and then ANC conducts a final review, with further changes as decided. Lastly, these final Annex changes are sent to the Council of ICAO for approval, after which they are published. All amendments become applicable once a year in November.


ACI World Report – December 2011

ICAO Air Navigation Commission

Photo Courtesy of the Air Navigation Commission

And how has it gone for ACI? It is quite difficult to make an overall judgement of what has been won and lost, and I would rather point to victories for common sense (e.g. avoiding ICAO prescribing a longer Runway End Safety Area (RESA) as a Standard, but instead recommending that RESA length (above the present Standard) should depend on a runway risk assessment. More recently, we were gratified that the ANC did not require the Aerodromes Panel to review Aerodrome Reference Code boundaries when airfield specifications in Annex 14 are reviewed. Another example is on Rescue and firefighting provisions, so that water quantity increases would be determined by the largest aircraft that uses the airport, rather than the top of the category). In fact an Observer on the ANC has to have good and factual arguments. Before we were represented, it was all too easy for proposals to surface that had not been commented on by airports and which could negatively affect their interests. It was clearly inadequate just to attend the Panel meetings and then wait to see the State Letter. On the other hand, there is a risk in getting caught up in all the lengthy debates in the ANC, many of which have little bearing on airports. The ANC is very important and we want to take a full part in ICAO’s “voluntary workforce”, however, we also have to implement ACI’s strategy and work programme. We must try to keep that balance. In conclusion ANC President Mervyn Fernando has been an excellent President who has not had an easy job in managing the ANC workload, and we owe him thanks for his fairmindedness and management skills. Christian Schleifer has been elected President for 2012, and we want to wish him the best with the difficult job of leading the ANC’s work, caught between a demanding work programme set by the Assembly and shrinking secretariat resources. We were particularly impressed that Mr. Schleifer has already, before taking office, called a meeting of the international organization observers to ask for their priorities and suggestions for the ANC’s work. Some items that came out of this discussion may streamline the consideration of Annex amendments.

Before we were represented, it was all too easy for proposals to surface that had not been commented on by airports and which could negatively affect their interests.

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ACI World Report – December 2011

ACI World Launches Airport Service Quality (ASQ) Retail Benchmarking Programme

R E TA I L ACI World is proud to announce the launch of its Airport Service Quality (ASQ) Retail programme. ASQ Retail is an impartial industry benchmarking tool that enables airport managers to improve the performance of airport retail operations in three key areas: food and beverage, retail non duty free and retail duty free. The ASQ Retail programme provides a performance overview of the airport retail operation and grades each aspect of its performance in relation to other airport retail operations from around the globe. This means the individual characteristics of retail operations can be evaluated with the purpose of identifying areas requiring improvement and then applying suitable industry best practices to maximize performance. ASQ Retail also provides in-depth knowledge of shopper profiles, purchasing behaviour and seasonal variations in traffic patterns to empower airport managers with the necessary knowledge to improve their decision making. ASQ Retail Provides: • Bi-annual benchmarking of sales performance and satisfaction levels with food and beverage and retail • Benchmarking of commercial key performance indicators (KPIs) and key sales ratios (sales conversion rates, total spend, etc.) • Comparison of shopper profiles • Trend data to monitor performance over time • Access to the full data from all participating airports • Strict confidentiality of data which limits data access to participating airports and is not disclosed to third parties For more information about ASQ Retail, please visit: www.airportservicequality.com/content/retail.html


ACI World Report – December 2011

ACI World Develops Airport Calculator ACI World has developed an Airport Charges Calculator for 56 airports in 24 African countries. The calculator allows users to determine the charges for 14 different concepts, including landing, passenger and security, and clearly differentiates between actual airport charges and government taxes. The information is presented in numerical and graphical format and allows users to select specific airports for benchmarking. The user enters the weight of the aircraft, number of passengers, parking time type of flight and exchange rate, and the charges are calculated automatically. The database of the Airport Charges Calculator is being expanded to include more airports with the objective of having a tool covering as many ACI member airports as possible.

APEX in Safety Update Mr. Adrian Cioranu, Project Manager, APEX is presently working on completing the pilot phase and moving towards full implementation of the programme. Adrian comes to ACI World after serving with the Romanian delegation to the ICAO Council, specialising in safety matters. We encourage you to contact Adrian at acioranu@aci.aero whether you are interested in being a Host airport for receiving a Safety Review or want to be a Safety Partner to participate in a Safety Review.

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ACI World Report – December 2011

PaxFlash and FreightFlash October passenger growth at 2.3% as economic uncertainty keeps air freight on the sidelines Global passenger traffic at airports grew by over 2 percent, year over year, in October 2011. Both international and domestic passenger growth remain in positive territory, at 3.3 percent and 1.5 percent respectively, despite the observed risks in global markets. Resilient growth rates in passenger traffic were observed in the Middle East (+6.1 percent) which leads all other regions. Abu Dhabi (AUH) continues to be among the high growth airports in the region at +17.2 percent. Latin America and the Caribbean also posted impressive figures at +5.9 percent. While international traffic remains strong for many airports, domestic markets in Brazil and Mexico are continued sources of growth for the region. Airports such as Belo Horizonte (CNF), Rio de Janeiro (GIG) and Mexico City (MEX) respectively experienced gains of +29.2, +20.1 and +19.6 percent. Strong demand was also observed in Asia-Pacific where growth was +4.4 percent. New Delhi (DEL) and Jakarta (CGK) have witnessed, year over year growth rates of +33.3 percent and +17.9 percent respectively in domestic traffic. Europe saw more moderate growth at +3 percent, which was fuelled primarily by international travel. Domestic travel for the region is flat although outliers like Istanbul (IST) continue to stand firm with domestic growth of +19.6 percent. North America saw generally flat growth in international (+0.8 percent) and domestic (-0.2 percent) passenger traffic although higher growth will likely be experienced during the November and December holiday season. With continued social and political unrest in North Africa, the region is experiencing a temporary shift in passenger traffic away from the region as a travel destination. Major Egyptian and Tunisian airports have witnessed double digit declines. Cairo (CAI) saw a decline of -25.9 percent. Tunis (TUN) experienced a decline of -12.3 percent, although some traffic was probably diverted to Enfidha (NBE), which has seen traffic rise by +205.7 percent. Air freight has seen its sixth consecutive month of year over year decline. International and domestic traffic in air freight have declined by 4 percent. Global exporters in Asia experienced sharp declines in total freight with Hong Kong (HKG), Shanghai (PVG) and Incheon (ICN) contracting by -8.2, -9.8 and -8 percent respectively. The major North American freight airports all experienced declines in their year over year volume. Memphis (MEM) saw a decline of -1.5 percent while both Anchorage (ANC) and Louisville (SDF) declined by over -5 percent. The scenario is similar for Europe, where air freight has declined by -4.4 percent. Among the major airports in the region, declines ACI PaxFlash and FreightFlash – October 2011 2 were observed in Frankfurt (FRA; -9.5 percent), Amsterdam (AMS; -3.8 percent) and London (LHR; -7.2 percent). Despite the overall slowdown in global air freight, certain trading blocks in Africa, Latin America and the Middle East are less affected by the risks associated with sovereign debt in developed economies. Contrary to Africa’s decline in air passenger travel, air freight has posted the greatest gains compared to all other regions, although much of the region’s growth can be attributed to Johannesburg (JNB) at +8 percent. International freight in key Brazilian airports observed notable doubledigit gains. São Paulo (GRU) and Campinas (VCP) saw gains of +13.7 and +10.7 percent respectively. The Middle East saw modest gains with overall growth reaching +2.3 percent. ACI World’s Economics Director Rafael Echevarne commented, “Year to date growth for overall passenger traffic has shown resilience at +4.6 percent with international traffic up by over 6 percent. Notwithstanding, the looming risks in major currency markets and economies have not yet affected consumption patterns for air travel. However, traffic in air freight, as a leading indicator, is much more sensitive to pending risks in the business cycle. International trade in air freight has been placed on the back burner until business confidence is revived, particularly with respect to the economies of Europe, Asia and North America. With the remaining fears of a possible Euro break-up, we are likely to observe year over year declines in freight traffic over the months to come.” Click here to download the full report.


ACI World Report – December 2011

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ACI Events 2012 January 11 - 13 January ACI North America Insurance and Risk Management Conference New Orleans, USA 12 - 14 January 6th ACI Asia-Pacific Human Resources Best Practice Seminar Harbin, China 21 - 28 January ACI North America Air Service Data & Media Relations Conference Long Beach, USA

April 2 - 4 April 5th ACI Europe Regional Airports Conference & Exhibition Ljubljana, Slovenia 15 - 19 April ACI North America Operations & Technical Affairs Conference ACI North America Environmental Affairs Conference Las Vegas, Nevada

February

23 - 25 April 21st ACI Europe Airport Trading Conference and Exhibition Oslo, Norway

March

25 - 27 April Airport Cities World Conference and Exhibition Denver, Colorado

13-15 February Trinity Forum Seoul, Korea 7 - 9 March 4th ACI Airport Economics and Finance Conference & Exhibition London, United Kingdom 21 - 22 March 6th Aviation and Environment Summit Geneva, Switzerland 26 - 29 March ACI North America Public Safety & Security Conference 26 - 29 March ACI North America Business Information Technology Conference Vancouver, Canada

May 22 - 25 May 7th ACI Asia Pacific Regional Assembly, Conference & Exhibition Singapore

June 20 - 22 June 21st ACI Europe Annual Assembly, Conference & Exhibition Madrid, Spain

September 9 - 12 September 22nd ACI World / ACI North America Conference & Exhibition Calgary, Canada

For a complete list of events visit us online at:

www.aci.aero/events

November 26-28 November 7th ACI Europe & ACI Asia Pacific Airport Exchange Amsterdam, The Netherlands


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ACI World Report – December 2011


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ACI World Report – December 2011


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ACI World Report – December 2011


ACI World Report – December 2011

ACI Publications Catalogue July

2011

Click to download the ACI Publications Catalogue 2011

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aci publications

order form - January 2011

ACI MONTHLY World Airport Traffic Report (WATR) 2010 – eBook – 1 issue for the month of……………… 2010 - eBook - 12 issues** 2010 - Excel - 1 issue for the month of .......................... 2010 - Excel - 12 issues Past issues eBook: 2003 – 2009 2003 2004 2005 2006 2007 2009 1 issue for the month of ........................ 12 issues Excel: 1994 - 2009 1994 1995 1996 1997 1998 2000 2001 2002 2003 2004 2006 2007 2008 2009 1 issue for the month of ........................ 12 issues

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ACI MONTHLY International Passenger and Freight Traffic Report (IPFTR)

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Past issues eBook: 2005 – 2009 2005 2006 2007 2008 2009 1 issue for the month of ........................ 12 issues

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ACI Statistics Package 2010

ACI MONTHLY World Airport Traffic Report (monthly WATR) AND ACI MONTHLY International Passenger and Freight Traffic Report (monthly IPFTR) eBook – 12 months Excel – 12 months

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Airport Data

Click to download the 2011 ACI Global Training Course Catalogue

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ACI Airport Economics Survey

2010

December 2010 ACI World | PO Box 16, 1215 Geneva 15 Airport, Switzerland | Tel: +41 22 717 8585 | aci@aci.aero

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ACI Statistics Manual: A practical guide addressing best practices

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2011 March 2011 ACI World | PO Box 302 | 800 Rue du Square Victoria | Montreal | Quebec | H4Z 1G8 | Canada | aci@aci.aero

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Published by ACI World Editor: James Roach Communications Manager jroach@aci.aero +1 514 373 1226

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ACI World Report -- December 2011