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ACI Global Training calendar April–May 2016 ASIA-PACIFIC 04–08 April Implementing Branded Customer Service Programmes at Airports Incheon 10–14 April Airport Enterprise Risk Management Abu Dhabi 17–21 April GSN 5 – Advanced Safety Management Systems Abu Dhabi 08–10 May Airport Technical Planning Abu Dhabi 09–11 May Accident and Incident Investigation Kuala Lumpur

EUROPE 04–08 April 11–13 April 11–15 April 25–29 April 09–13 May

Security and Facilitation Airport Air Service Development Airport Master Planning ACI/ICAO User Charges GSN 3: Emergency Planning and Crisis Management

Bucharest Bucharest Dublin Dublin Dublin

LATIN AMERICA 11–15 April 18–22 April 25–29 April

Airport Safety Management Systems Implementation* GSN 1 – Safety Management Systems GSN 2 – Airside Safety and Operations

Port of Spain Montego Bay Montego Bay

NORTH AMERICA 04–08 April 18–20 April 16–18 May 16–20 May

ACI/ICAO Aerodrome Certification* Managing Airport Service Quality Passengers with Reduced Mobility Workshop Airport Collaborative Decision Making (A-CDM)

Montreal San Francisco San Francisco Montreal

*This course can be taken as an elective for the Airport Management Professional Accreditation Programme (AMPAP)

Website: • Email: • Phone: +1 514 373 1200 48

MARCH 2016

Profile for Airports Council International

ACI World Report - March 2016  

ACI World Report - March 2016

ACI World Report - March 2016  

ACI World Report - March 2016

Profile for aciworld