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TRAINING

ACI Global Training courses Security and Facilitation

This course teaches participants the principles upon which security and facilitation are built, their global structure, the need to have them working in a coordinated manner, and airport industry best practices and tools to accomplish tasks related to Security and Facilitation in the workplace. More information • Register now Dates

Location

Member/WBP Price

Non-Member Price

4–8 April 2016

Bucharest

US$1,500

US$2,170

Implementing Branded Customer Service Programmes at Airports

This course will provide guidance on the implementation of customer satisfaction research, the analysis of the results, the benefits of integrating customer service and security training, and the use of performance management to achieve the desired results. More information • Register now Dates 4–8 April 2016

Location Incheon

Member/WBP Price US$1,500

Non-Member Price US$2,170

ACI/ICAO Aerodrome Certification

This course explains the certification process applied by State regulators and what aerodromes must do to not only become certified but also to remain certified as traffic grows and the aerodrome expands to accommodate future passengers. More information • Register now Dates

Location

Member/WBP Price

Non-Member Price

4–8 April 2016

Montreal

US$2,000

US$2,000

Airport Enterprise Risk Management

This course provides a forum for airport executives to better understand best practices in uncertainty management. The goal of uncertainty management is to position the organization to excel over the long term by exploiting major opportunities and addressing critical risks in a balanced and systematic, but flexible manner. More information • Register now Dates

Location

Member/WBP Price

Non-Member Price

10–14 April 2016

Abu Dhabi

US$1,500

US$2,170

Website: www.aci.aero/training • Email: training@aci.aero • Phone: +1 514 373 1200 46

MARCH 2016

Profile for Airports Council International

ACI World Report - March 2016  

ACI World Report - March 2016

ACI World Report - March 2016  

ACI World Report - March 2016

Profile for aciworld