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ACI’s Global Training excited to provide more to members in 2016 By Kevin Caron, Head, Global Training and DNA Programmes

As we know, continuing education is essential to the safe, secure and sustainable leadership and development of airports. The amount of knowledge required in our various roles cannot be obtained simply through on-the-job experience. The knowledge and skills we require in the dynamic airport business continue to change rapidly in a world where customercentric airport management varies from government-run to fully privatized models. With this in mind, it is clear that going forward there will be an increasing need to demonstrate ongoing education and competency in both airport leadership and operations. For ACI’s Global Training (GT) department, keeping abreast of current and upcoming change has given us the ability to lead by serving our members and World Business Partners with high-quality educational programmes.

What can ACI Members look forward to in 2016? To put this into practical terms and to ensure we provide our members with the best training services to make 2016 a successful year, I would like to provide you with an update of what GT has in store for this year: 40


• The addition of two new training centers to serve you better: Sangster International Airport – Montego Bay, Jamaica San Francisco International Airport – California, USA • Hosting of the 2016 Airport Executive Leadership Programme at Miami International Airport, 5–10 June 2016 • Multiple iterations of the ever popular ACIICAO Airport Management Professional Accreditation Programme • Introduction of the ACI Accredited Training Institutes programme (more information to follow in the next World Report) • New classroom and online course development in the areas of customer service, economics, safety and security • Enhanced offering of in-house customized courses • Translation of the Online Learning Centre Certificate in Airside Safety into French

If you have any ideas, suggestions or feedback on our newsletter or our courses, please feel free to contact me at

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ACI World Report - February 2016  

ACI World Report - February 2016

ACI World Report - February 2016  

ACI World Report - February 2016

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