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Leading Issues in Knowledge Management To begin with the obvious, the Sociology of Knowledge teaches that changes in disciplinary frameworks occur over decades, if not centuries, and the Kuhnian view is that transition periods are messy, confusing affairs. Given the fact that Karl Wiig first uttered the meme Knowledge Management in 1986 (Wiig, 1997), we should perhaps forgive the multidisciplinary messiness and focus on the bigger picture: irreversible change is obviously underway (as usual) and despite its oxymoronic label KM is in a position to sensemake and perhaps guide the transformations of increasing st scope and rapidity that grip life in the 21 Century. After all, the Academy institutionalized Management as a “science” despite the considerable undergrowth encountered along the way (Koontz, 1961; 1980). Secondly, it is clear to me that technology continues to pull us forward. The managerial and organizational sciences have scurried behind to make sense of the forward thrust, as is perhaps proper in our areas of study. Just as Knowledge Management followed inescapably from Information Management, and before that Data Management, and before that the circa1946 advent of the electronic computer, so are we today entering a 2.0 era that is pregnant with both positive and dimly-perceived consequences. As I write the world’s media agree that Tunisia’s popular revolt sparked Egypt’s and Libya’s popular revolts, that these events have set the Middle East ablaze with popular aspirations, and that none of this would have occurred absent Twitter, or Facebook, or Google. Who could have predicted this a year ago? Within our academic fields the Web 2.0 technologies are similarly hinting at Enterprise 2.0 designs, where the fit with existing disciplinary foundations – in particular with organizational authority structures – is achieved only through intellectual gymnastics, if at all. Should the Cluetrain Manifesto (1999) be right, a brave new world is being announced at this very moment, opening vistas that may suit KM very well indeed. For evidence, and as a popular sign of things to come, consider the trends announced in 2 Figure 4 : 2

This data was obtained from Google Trends on 22 February 2011: http://www.google.com/trends. According to Google, “Google Trends analyzes a portion of Google web searches to compute how many searches have been done for the terms you enter, relative to the total number of searches done on Google over time. We then show you a graph with the results – our Search Volume Index graph.”

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Profile for Academic Conferences and publishing International

Leading Issues in Knowledge Management Research  

This is a 13 page extract from the book. Knowledge management is one of the most enduring concepts aimed at how to improve management effici...

Leading Issues in Knowledge Management Research  

This is a 13 page extract from the book. Knowledge management is one of the most enduring concepts aimed at how to improve management effici...