Abstract: The ERP system has been the subject of much academic discussion in recent times. The impact that a successful implementation can have on an organization cannot be overstated. The factors which are crucial to the successful implementation of an E
RP system are commonly known as Critical Success Factors (hereinafter CSFs). This study investigated the CSFs that play a crucial role during the implementation process in Omani organizations. Moreover, it identified the CSFs that are most important in
ensuring a successful ERP system implementation. The survey was distributed to 35 enterprises using an ERP system. The managers of those enterprises identified 10 CSFs as the most important.