Page 1


Quarterly Newsletter from the Acacia Group  ISSUE 04 March 2011 

In this issue  A new branch to Acacia P.2  Acacia Recruitment P.2  Development Advisor  P.3  Career Plan P.3  Acacia Courses P.4 

Employer Forum  The next employer forum will take place on Thursday 7 April at 9:30am. It will be held at Britannia Stadium and lunch will be provided. We will be finishing around 2:30pm and will be discussing ways of

Acacia gains TQS approval 

improving the training we

On the 1st and 2nd of February we were assessed by  TQS (Training Quality Standard). The Standard highlights  high quality, high impact training, by looking at the   organisation’s responsiveness, flexibility, expertise and  commitment to continuous improvement. The Standard  is a mark for training providers to aspire to because it’s  tough to achieve – and through it, their performance is  what really sets them apart from the competition.  —Training Quality Standard website. 

and their businesses.

There are currently only 195 providers with the standard. In our region  there are 9 providers which deliver our schemes with the award, and of  these only 2 are private providers (of which Acacia are one of).   For more information please visit 

deliver to benefit employers

If you would like to be involved please email or phone 01782 646346 and ask to speak to Frances.

A new branch to Acacia  Acacia Recruitment   Acacia Recruitment offers a range

to enable us to select the best

of flexible Temporary and

match for your staffing needs.

permanent staffing solution s tailored to meet the specific needs of our clients. As part of the Acacia Group our understanding of training and skills is second to none and coupled with a meeting to discuss your exact skill requirements for your vacancies, we will place the right worker into the right job at the time right for you. At Acacia, all of our applicants will undergo a rigorous Interview and selection process including; Basic Skill and Aptitude testing, formal interview, vetting and Induction

Our flexible staffing solutions, means that we can offer temporary staffing to cover planned absences, short and long-term sickness or cover for short-fall in busy periods. As part of our commitment to our clients we offer a genuine 24hr service seven days a week to ensure that you get the type of workers you need when you need them. Our customers are the first priority in everything we do, and how we deliver the highest quality to them. So that you can rest assured that whenever you deal with Acacia, for whichever service, you’re in good hands.

ensuring compliance with all the relevant industry legislation and

So for all your Staffing Solutions call Acacia Recruitment on: 08448 757579 or e-mail

Framework for Excellence  All employers will have received an email about the Framework for Excellence survey. The deadline for this survey is tomorrow Wednesday 16th March, 5pm. The survey is an important tool to track our performance. If you have not already done so could you please complete this before the deadline.

Lisa Heath is the Acacia Recruitment Manager: “I started in Recruitment in 1998 my first role was a Recruitment Coordinator, recruiting over 1,000 temporary workers for a Global Electronics company. In 2002 I took on my first management role and over the last 9 years have worked for 2 National Employment businesses as a manager, covering a variety of sectors. In addition to providing staffing solutions through search and selection, additional services have included creating, implementing and facilitating bespoke Assessment centres and Induction programmes for clients, performance management of a temporary workforce and keeping clients updated with changes in legislation.

Career Plan was set up in 2009 as a specially designed programme for

Development Advisor—Hannah Breeze  I started my working life working for a Recruitment agency back in 2005. I started to work in admin, typing up contracts, chasing missing timesheets and progressed through the company to work on the Service Desk which helped contractors with any payment issues or queries that they may have and resolve the issues for them. This experience has helped me in my Current role as a Development advisor for Acacia. My job role involves helping the jobless find work and get back into employment. I have to interview candidates that are interested in working in a care/ child care role and actively find employers who I think will take them on. I will arrange for the candidate to have an interview with an employer and follow this up, gaining feedback from the employer and providing this back to the candidate. If the candidate is successful, I will liaise with them to conduct a CRB check before they can go into the work place. If the CRB comes back clear, I will then arrange a start date for the candidate to start work and then meet them on their first day to carry out an induction and sign them up for

people with no experience or qualifications in care to gain employment in the sector. At first it was aimed at service men and women leaving the armed forces. Due to its success we are now extending the programme to accommodate people who

their NVQ level 2 in that sector if required. I will continually call employers on a regular basis to see how the candidates are getting on and conduct reviews every 3 months with them at the setting to see what progress them are making.

have been made redundant

Meanwhile I will deal with any problems or issues that candidates inform me of and do my best to resolve any issues that they may have. This can range from missing timesheets, problems with working hours, pay information and sickness leave.

mentor. The candidate then

“Knowing that I have helped someone get back into employment and having a better way of life gives me motivation to help more people who are struggling to get back in to work and gives me job satisfaction.”

and want to retrain to work in care. The candidates are enrolled into the Acacia Skills Academy and then interviewed. They are then allocated a personal completes all the mandatory courses and starts the QCF diploma in the relevant area. Acacia’s development advisors then find them a placement and the candidate is CRB checked before commencing work. If you feel you could offer candidates voluntary or paid work please contact our development advisors.

One Day Courses: Safeguarding – Children First Aid* Interview Skills Manual Handling* Principles of Managing your own care staff Safe Administration of Medicines Recruitment and retention of staff

What Acacia Group has to offer 

Developing your leadership potential

Half Day courses:

Care Based Values – Childcare Care Based Values – Adults

Supervision and appraisals Management essentials Managing teams and team building

Dementia and

Basic Food Hygiene*

Learning Disability Dual Diagnosis

Fire Safety*

Diabetes Awareness

Safeguarding of Vulnerable Adults*

Diversity and Inclusion

Common Induction Training

Effective Communication and Conflict Resolution

Two Day Courses:

Effective Record Keeping

Paediatric First Aid (OFSTED requirement)

Effective verbal communication

First Aid at Work – HSE accredited—

Time and stress management

Epilepsy Awareness

coming soon * Edexcel accredited courses

Key worker Roles and Responsibilities Dying, Death and Bereavement How to conduct effective meetings Multiple Sclerosis Awareness Parkinsons Awareness Person Centred Planning Continence Respect Dignity and Confidentiality Stroke Awareness Motivation techniques Age Discrimination Awareness Appraisal and Interviewing skills

Equality and Diversity* COSHH Cultural Awareness Data Protection Deaf Awareness Dealing with Difficult People Dementia Awareness* Depression and Older People Disability Discrimination Awareness Equalities Organisational Impacts Handling Difficult Clients Health and Safety* Learning Disability Awareness Lone Working More courses available

ACACIA GROUP  C2 Acacia House  Trentham Business Quarter  Bellringer Road  Trentham  Stoke on Trent  ST4 8GB  01782 646346  www.acacia‐ 

Acacia's March Newsletter  
Acacia's March Newsletter  

Acacia Group presents Acacia Recruitment