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S T R A T E G Y

M A P

S T R A T E G I C

O B J E C T I V E S

ABM Learning and Quality

Promote Stakeholder Perspective Organic Growth

Apply best use of available capital

Maximize operating efficiency and service offerings

Customer Perspective

Enhance customer value through differentiated service

Improve communication effectiveness

Understand customer experience and needs

Internal Process Perspective

Leverage existing toolsets

Foster a culture of change and innovation

Generate new or enhance EASI partnerships

Learning and Growth Perspective

Leverage EASI to facilitate knowledge transfer

Provide a foundation for viral and spontaneous learning

Enhance collaboration Reinvigorate learner environment

Strategic theme: Harness collective strengths and inspire spontaneous innovation Mission

Vision

Provide a dynamic unified platform which erases boundaries and galvanizes a trusting community focused on translating challenges into opportunities

Pioneer methods to drive productivity and compel inclusive collaboration

PUB_FUN_ABMLQ Strategy Map_120905s  

ABMLQ Strategy Map

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