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Issue 2 Feb 2011

Amendments indicated by a black line in the margin


MANAGING CONFLICT QUALIFICATIONS DIRECTORY

Issue 2 Feb 2011

Amendments indicated by a black line in the margin


Issue 2 Feb 2011

Amendments indicated by a black line in the margin


Welcome ABC Awards (ABC) is an Awarding Organisation in the United Kingdom with an established reputation for quality and customer service. ABC is recognised by the regulatory bodies as an awarding organisation whose qualifications meet the criteria applied by Ofqual and are eligible for funding under the Skills Funding Agency (SFA) and the Young People's Learning Agency (YLPA). ABC’s portfolio of qualifications has been developed in conjunction with relevant Sector Skills Councils and subject specialists in response to industry needs, and we believe all ABC qualifications are designed to enable flexibility of delivery and assessment. ABC has a transparent and highly competitive fee structure which is based upon credit accumulation and has been developed specifically for a credit based qualifications framework. This is published on our website. ABC fees are inclusive of moderation and certification.

Please note: The credit target for the same qualification title may vary according to pathway and units chosen. The Units and Rules of Combination documents for all these qualifications can be accessed via the ABC Awards web site. http://www.abcawards.co.uk/managingconflict.php The current fees for all these qualifications can be accessed via the ABC Awards web site http://www.abcawards.co.uk/fees1011.php ABC Awards has endeavoured to provide signposting to funding eligibility but centres are advised that these are guides only and clarification from funding providers should be sought. Guide to Funding Eligibility categories

ABC continues to provide centres with access to a regional Business Development Manager, a moderator with subject specialism and a named Qualification Administrator as well as the full range of ABC training events and conferences. This directory provides a brief outline for each of ABC’s qualifications in Health & Social Care – Managing Conflict.

FL = Foundation Learning ASL = Additional and Specialist Learning APP = Apprenticeship Frameworks SO = Stand Alone T2G = Train to Gain ALR = Adult Learner Responsive OLASS = Offender Learning and Skills PFU = Programmes for the Unemployed Ad App = 19+ Apprenticeship Frameworks

This suite of qualifications is administered at the ABC Awards Nottingham office.

Issue 2 Feb 2011

Amendments indicated by a black line in the margin


50053565 Level 2 Award in Defusing Difficult Situations in the Workplace 50053103 Level 2 Award in Managing Conflict in the Workplace 50053115 Level 2 Award in Preventing and Managing Physical Assault at Work

Issue 2 Feb 2011

Amendments indicated by a black line in the margin


ABC Qual Code A4020-02

50053565 Level 2 Award in Defusing Difficult Situations in the Workplace Units A5020590

Mandatory MC001-02

Defusing difficult situations in the workplace

Rules of Combination Assessment Qualification Grading Minimum Approved Age Accreditation Start Date Operational End Date Certification End Date Section 96/97 Pre 16 16 – 18 19+ Points Score Contribution to Threshold L1 Contribution to Threshold L2 Contribution to Threshold L3 Sector (ABC) Sector (Regulator) Sector Skills Council

Issue 2 Feb 2011

Optional

ü

All Mandatory units and obtain the minimum credit target Internal Assessment / External Moderation Pass / Fail 14 01/10/2008 31/03/2011 31/03/2013 ü ü ü 12.00 5% 5% N/A Managing Conflict Health and Social Care ENTO

Amendments indicated by a black line in the margin


ABC Qual Code A4021-02

50053103 Level 2 Award in Managing Conflict in the Workplace Units A5020590 F5020591

Mandatory MC001-02 MC002-02

Defusing difficult situations in the workplace Preventing and managing physical assault at work

Rules of Combination Assessment Qualification Grading Minimum Approved Age Accreditation Start Date Operational End Date Certification End Date Section 96/97 Pre 16 16 – 18 19+ Points Score Contribution to Threshold L1 Contribution to Threshold L2 Contribution to Threshold L3 Sector (ABC) Sector (Regulator) Sector Skills Council

Issue 2 Feb 2011

Optional

ü ü

All Mandatory units and obtain the minimum credit target Internal Assessment / External Moderation Pass / Fail 14 01/10/2008 31/03/2011 31/03/2013 ü ü ü 12.00 5% 5% N/A Managing Conflict Health and Social Care ENTO

Amendments indicated by a black line in the margin


ABC Qual Code A4022-02

50053115 Level 2 Award in Preventing and Managing Physical Assault at Work Units F5020591

Mandatory MC002-02

Preventing and managing physical assault at work

Rules of Combination Assessment Qualification Grading Minimum Approved Age Accreditation Start Date Operational End Date Certification End Date Section 96/97 Pre 16 16 – 18 19+ Points Score Contribution to Threshold L1 Contribution to Threshold L2 Contribution to Threshold L3 Sector (ABC) Sector (Regulator) Sector Skills Council

Issue 2 Feb 2011

Optional

ü

All Mandatory units and obtain the minimum credit target Internal Assessment / External Moderation Pass / Fail 14 01/10/2008 31/03/2011 31/03/2013 ü ü ü 12.00 5% 5% N/A Managing Conflict Health and Social Care ENTO

Amendments indicated by a black line in the margin


Issue 2 Feb 2011

Amendments indicated by a black line in the margin


Issue 2 Feb 2011

Amendments indicated by a black line in the margin


Issue 2 Feb 2011

Amendments indicated by a black line in the margin


Managing Conflict ABC Awards Qualifications Directory