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MARCH 2017 building & facilities facilities management management


Hot desks, cool design See page 10




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On the cover: Hot desks, cool design. See page 10 for more details.

March 2017

BFM Team Business Development Director

James Scrivens Production

Sarah Daviner Accounts Manager

Katie Brehm

Contents News

Security & Access Control



Despite Brexit, ECW races ahead as it rebrands to High Five Health Promotion

Security & Counter Terror Expo 2017: an international platform for global security



HVAC systems and heat loss: ensuring roofing equipment is energy efficient

Intelligent Buildings


Building automation – A business opportunity not to miss out on

Workplace Planning & Design


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All contents © Abbey Publishing Ltd 2017 ISSN: 1470-5281

Wilson Access Track Mount Gives A Brilliant Performance At Concert Venue

Building & Refubishment


A clash of perspective?

Health & Safety


Lucion and HBI in new commercial partnership for workplace safety services

Waste Management & Recycling


Putting Furniture Poverty to Bed

Catering & Vending

36 Building & Facilities Management – March 2017

The high street is coming to the workplace





ven with intense pressure on the Brexit-hit pound, business continues to gather momentum. High Five Health Promotion steps up the pace this week by rebranding from ECW, which follows considerable growth for the firm across Europe in 2016. High Five Health Promotion specialises in the design and management of onsite fitness and wellbeing centres in the corporate sector. Paul Kienstra, CEO, High Five Health Promotion, commented; “Our Group strategy is to be the best European corporate fitness and wellbeing provider, with the UK remaining an integral part of our growth plans. Today we’re pleased to operate across Europe, even in the face of Brexit, helping people to achieve a healthier lifestyle. “Operating under a single brand will enable us to deliver a stronger message to the UK market. For us, the UK market holds great potential, as it’s a considerable size which remains largely untapped with only a

few key players. Our expansion in the UK increases choice, boosts industry competition, and allows clients to evaluate the quality and value for money offered by their current fitness and wellbeing service providers.” Sara Burton, National Soft Services Manager, Telefonica UK Limited, commented; “High Five have been our partners in delivering the Gym & Welfare facilities at our Head Office since it reopened seven years ago, following a full refurbishment. The whole team’s passion, dedication, proactive approach has been inspirational both for our members, and the team working with them on the ground. “The team are wholly professional, approachable, happy to work with

our Health & Wellbeing team, listen to ideas for promotion and changes, keep the place exciting by offering varying classes and challenges, all in all a true partner in every sense of the word.” Importantly, UK customers will be taken care of by High Five’s Hatfieldbased offices. This is designed to ensure the smooth continuation of a dynamic, efficient and high quality service at a local level combined with a Group commitment to offer a transparent, tailored, personalised and consistent service to all clients. For further information about High Five Health Promotion, its services and offerings please visit



pollo Fire Detectors has reinforced its commitment to promoting best practice in industry training by achieving Continuing Professional Development (CPD) accreditation for two courses offered by the company. Delivered at Apollo Fire Detectors’ Havant headquarters, the two courses aim to help boost the understanding of how different sensors, conventional systems and analogue addressable systems work, and provide information on the EN54-23 standard for the use and function of VADs. By sharing its expertise and knowledge through its free training courses, Apollo demonstrates its 4


support for CPD by helping fire sector professionals develop their abilities and ensure they remain effective and increasingly capable.

The newly-accredited courses: Fire Detection and System Principles – Product Training Course A: This six-hour course is aimed at Consultants, Specifiers, Designers, Installers, Commissioning Engineers and Service Engineers. It covers the principles of fire detectors, where they might be used and how they are maintained, as well as the operation and use of detectors and devices on non-addressable and addressable fire systems.

Introduction to EN54-23: This one-hour seminar, aimed at Specifiers and Integrators, provides information on the EN standard for the use and function of visual alarm devices within automatic fire alarm systems. It covers classes of device, specification formats, CoP0001, appropriate use of VADs and product selection. Warren Moyle, Senior Product SuFor more information about the free training courses Apollo has to offer visit: training-support/cpd-seminars Building & Facilities Management – March 2017




ollowing the successful reintroduction of its Undergraduate Bursary, the Cleaning & Hygiene Suppliers Association (CHSA) has expanded the Bursary: there will be up to three lucky winners in 2017. Applicants are assessed according to need, worthiness, endeavour, and overall performance. Each candidate brings something unique so the field of applicants is incredibly competitive. With a passion for his subject – Chemical Engineering – and an intent to also study languages at university, Adam Jackson, the son of Helen Jackson who works for Deb Ltd, won the inaugural Bursary. He used the Bursary to buy textbooks and support his studies and is now averaging over 80% in his assignments. The Bursary is open to the sons and daughters of CHSA members who on 1 September 2017 will be 18 years or over and commencing

their higher education studies this year. The successful applicants will be awarded a maximum of £4,500, receiving the Bursary in three installments, £1,500 at the start of each academic year or for the first three academic years if the degree is four years or longer. David Garcia, Treasurer of the CHSA and Chairman of Polaris Plastics explained: “Our employees’ members work hard and this Bursary, by giving something directly to their children, is a perfect way for us to say thank you for their contribution and ongoing commitment. “Higher education is incredibly expensive. For many the cost is off-putting. Our bursaries lift the pressure a little, giving the lucky

winners the resources they need to, for example, buy their books.” All CHSA members are now being asked to promote the Bursary within their organisations to encourage as many applications as possible. Applicants need to submit their completed form, which can be obtained from Linda Belcher the Secretary of the CHSA (secretary@, by 30 June 2017. Those shortlisted will be interviewed in July by a selection panel to be led by David Garcia.

Specify CFA members Specifying a CFA member for your next flooring project could mean the difference between success — or a flooring failure. Most of the UK’s largest and best known Manufacturers, Distributors, Contractors and Consultants are CFA members — and for good reason. • CFA members promote high standards, knowledge and expertise • Specifying CFA members will maximize your investment and minimize costly flooring failures • All members have to pass a vetting process

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he recent Timber Trends report commissioned by the Structural Timber Association (STA), predicted another year of double digit growth for the industry. If Explore Offsite at Ecobuild is anything to go by – interest in offsite timber systems is certainly on the increase. Andrew Carpenter, Chief Executive of the STA spent three days at the event and reported: “This was the first year of Explore Offsite at Ecobuild, which showcased offsite innovations supported by a comprehensive range of Offsite Technology Masterclasses and Ask the Expert sessions. Although statistics have yet to be compiled, the offsite structural timber zone was one of the busiest areas of the exhibition and on day two, it was standing room only at the Structural Timber Technology Masterclasses. In addition, the STA used this event to launch some major initiatives and host two business luncheons, with presentations from high profile speakers.” The Structural Timber Association formally joined forces at the event with other leading trade bodies, the Timber Trade Federation and the British Wood Working Federation – to collaborate under the banner of the Confederation of Timber Industries. This ground-breaking alliance shares an objective to raise the profile and inherent benefits of timber to Government and the wider construction industry and used Ecobuild as a platform to showcase the natural advantages of working with wood. On day one, the STA launched the ‘Robustness of CLT Structures’ which included presentations followed by a Q&A session with the authors of the report. Endorsed by Premier Guarantee and LABC Warranty – the Robustness of CLT Structures is a guide to the key principles of robust design, connection detailing and installation of cross laminated timber 6


buildings. This significant document has been developed in accordance with major warranty providers TRADA and BRE, and contains a clear method of designing to best practice details to ensure robust design and safe construction of CLT projects. The Association’s Ecobuild Luncheons took place at the event which included presentations from key notes speakers, John Slaughter, External Director of the Home Builders Federation; RIBA incoming president, Ben Derbyshire; Nico Hendriks, Chairman of BDA; Paul Burrows, Chartered Building Surveyor & Project Manager of RICS; Paul Oakley, Technical Manager of Kiwa BDA and Peter Caplehorn, Deputy Chief Executive and Policy Director of the Construction Products Association, who leads the UK and EU policy and regulatory framework. The presentations and subsequent discussions focused on meeting the shortfall in housing stock and alleviating the skills crisis. The STA made a strong case, that with Government commitment and assistance, the offsite timber sector could triple capacity to support the objective of delivering one million new home by 2020. The second day featured the Structural Timber and Hybrid Timber Masterclasses chaired by Andrew Carpenter and presenters included STA Directors, Nick Milestone, Managing Director of B & K Structures and Nic Clark, Managing Director of KLH. The packed Masterclasses offered the assembled construction professionals the opportunity to learn about the latest offsite timber technology and how using engineered timber as a core structural component, can provide a rapid solution to the housing crisis in delivering quality, high performance buildings which reduce ongoing energy costs. The seminars also offered insight into how the offsite structural

timber sector is responding to unprecedented demand by investing in lean manufacturing systems. Day two of Ecobuild witnessed a further strategic alliance, when Chairman of the Structural Timber Association, Alex Goodfellow and Jonathan Fellingham, Chairman of the Trust Rafter Association, signed a memorandum of understanding between both Associations. The objective of this memorandum of understanding is to establish the basis upon which a sustainable, long term co-operative relationship can be developed between the organisations in order to provide enhanced service to their mutual customers within the commercial and new housing sectors. Both organisations require manufacturing members to have thirdparty supervised Quality Assurance and Professional Indemnity insurance so helping to ensure quality and peace of mind for clients. Other common objectives include the development of technical support for member’s products, improving construction site health and safety culture, managing specification through the supply chain and training. In conclusion Andrew Carpenter said: “This event has made it clear that there is an emerging market for the future – it’s offsite construction. The good news is that our members already have the products, solutions and capacity to meet the demand from major builders, local authorities, SMEs and the increasing interest in self build. We have the resources, the skills, the raw materials and the environmental credentials to take to market.”

Building & Facilities Management – March 2017




BE have been appointed by Briggs and Forrester to carry out the supply, installation and commissioning of all Fire and Security systems to the new National College for High Speed Rail in Doncaster. The College will comprise of approximately 76,000 sq. ft. of teaching and workshop space, including specialist rail equipment such as 150m of external track and catenary. Along with the other college in Birmingham, it will train thousands of engineers to meet HS2’s future needs, as well as those in the wider rail sector. It is estimated that 2000 apprenticeship opportunities will be created by HS2, and there will be around 25,000 people employed during construction. GBE will be working with partners Advanced Electronics and Hochiki

for the Fire Alarm and Detection system and Vox Ignis for Disabled Refuge and WC Alarms. For the security equipment, Paxton will be providing Access Control, HIK Vision CCTV and the intruder alarms will be supplied by Honeywell. The Data Network will be supplied by Excel. GBE’s Business Development

Manager Andy Westgarth commented: “We’re very excited about being involved in this project that will provide so much opportunity and help create a Northern Powerhouse.” GBE are scheduled to complete their work in May 2017.



s part of an ongoing expansion of its local network across the UK, Actavo | Hire & Sales Solutions – a leading hire and sales merchant of non-mechanical construction equipment – is extending its Gateshead, Dundee, Manchester and Glasgow branches. Alongside Actavo’s other depots in Scotland (Edinburgh) and the North (Teesside), the expanded branches will offer a wide range of specialised scaffolding, light access, temporary roofing and fencing, building equipment and fall prevention load deck safety systems. Gary Johnstone, Regional Manager Scotland and the North, says: “Through our branch expansions, we’ve hired a number of additional team members, which is a vote of confidence in the local economy across Scotland and the North of England. Our Hire & Sales customer base ranges from sole traders to national contractors, a broad spectrum that helps define who we are.

“The Scottish construction sector remains buoyant with major government transport and energy projects planned for this year, as well as the house building sector that continues to grow in confidence. With our expanded branch presence, we will be best-placed to deliver the support and product solutions this sector needs.” Roger Hastie, CEO of Actavo | Structural Division, says: “It’s through our drive to deliver excellence that Actavo is continually strengthening access to its branches across the UK and Ireland. Our network of depots in the UK and Ireland – 35 and counting – brings us closer to our customers and facilitates fast, efficient and knowledgeable local service. “The expansion of our depots in Gateshead, Dundee, Manchester and Glasgow demonstrates the business’s development and evolution to continue to meet the

various and changing needs of our growing, loyal customer base.” Actavo Dundee opened on 16 January 2017 at 6 George Buckman Drive, DD2 3SP. Actavo Gateshead opens in March at 1-2 Nest Road, NE10 0ES. Actavo Glasgow and Actavo Manchester open their new, larger premises in the coming months. All branches are open for business from 8.00am to 5.00pm, Monday to Friday. For more information, please visit: News



ERIC WRIGHT FM WINS HOSPICE CONTRACT Eric Wright Facilities Management, part of the Eric Wright Group, is helping a Lancashire Children’s Hospice manage its estates more cost effectively as part of a 12 month FM contract.


roviding palliative care and respite to children and young people with lifethreatening illnesses and life-limiting conditions, Derian House supports around 275 families across the North West and provides bereavement support to a further 200. The charity approached Eric Wright Facilities Management for support with a mandatory compliance audit, resulting in a facilities management contract designed to help the hospice leverage maximum value from its estates, its employees and its supply chain through operational best practice and an effective building management and maintenance strategy. The contract builds on a long-standing relationship between Eric Wright Group and Derian House, which has seen the property and construction company support the charity through fundraising, in addition to delivering numerous projects on site. The latest scheme to be delivered by the firm at the Hospice’s Chorley site is a new Donation Centre completed by Eric Wright Special Projects in December 2016. Maintenance for the Centre is in addition to the Eric Wright Facilities Management contract. Eric Wright Facilities Management’s engineering manager will complete the full compliance audit, reviewing all policies and processes for managing the building and a report of the internal and external fabric of the building to identify



Derian House CEO, Georgina Cox, with Eric Wright, chairman of the Eric Wright Group (far right).

priorities for planned preventative maintenance, reactive maintenance and operational cost management, which the team will also manage. The contract also includes general property management support and guidance and the Eric Wright Facilities Management team has already developed a quality management process that will be used to ensure ongoing compliance and best practice, upskilling the existing Derian House team to ensure that the charity derives sustainable value from its investment. Kate Bailey, Senior Business Development Manager from Eric Wright Facilities Management, said: “We understand the third sector and the need to not only work within restricted budgets but to be accountable for every penny and ensure that all money invested in FM services results in a tangible return. “We are particularly close to Derian House and this latest contract builds on a relationship that goes back many years. We’re delighted to be seeing positive outcomes from the programme already and look forward to delivering real value that will help the charity continue to make savings in the future.”

In addition to the contracted activities, Eric Wright Facilities Management has also been advising Derian House with pro bono fleet management advice and support as part of its ongoing CSR programme. Derian House has been working with the Eric Wright Group’s fleet team to review policies, review driver competency and documentation checks and audit vehicles used for work by employees. Georgina Cox, CEO of Derian House, added: “As a charity that relies on donations to provide vital services, spending some of that revenue on external providers is always a carefully considered decision. “Eric Wright Group has always offered us excellent quality and genuine value in the past and we are already starting to see the benefits of our new contract with Facilities Management in terms of maintenance savings, compliance, operational efficiency and staff development. We look forward to experiencing further return on investment as the contract continues.”

Building & Facilities Management – March 2017




obile Workforce Management specialist BigChange has won contracts to supply its three-inone JobWatch platform to over 5,000 mobile technicians at leading players across the Facilities Management Sector. The orders come from companies operating in the Public & Private sector involved in Water, Gas & Electric including the installation of 2nd generation Smart Metering. BigChange’s three-in-one solution is delivering a paperless revolution for users and combines a cloud-based Job Planning, Scheduling & CRM backoffice, Android mobile app running on rugged Samsung tablets and hard-wired or app based live tracking of vehicles and resources. Industry specific versions of the JobWatch system have been implemented by Sutton & East Surrey Water PLC, Sheffield Council, Smart Metering specialist Providor part of Lakehouse PLC, Hewer Facilities Management, The McDougall Group, Woods Building Maintenance and 2015 BBC Apprentice winner ImpraGas. Replacing manual planning and paperwork, the BigChange system allows back-office users to plan, manage, schedule and track work effectively including planned maintenance and urgent reactive work. In the back-office, the system is enabling planners to respond faster to customers, intelligently allocating work orders based on real-time engineer availability, skills, live location and parts stock. This is significantly increasing productivity; minimising customer wait time and driving first time fix at competitive cost. Assets and equipment are fully-managed by the system, allowing service requirements to be achieved effectively and an integration with trading platforms such as Homeserve allows for seamless collaboration with service partners.

Mobile engineers and technicians benefit from an easy to use Android mobile app that replaces all paper jobcards, risk assessments and method statements. Technicians start their day by completing an electronic timesheet and vehicle check, before instantly accessing the day’s work orders. Integrated sat-nav with live traffic ensures the best route is taken and customers receive proactive ETA (Estimated Time of Arrival) alerts by text and email. On arrival, the JobWatch app guides technicians step by step through job-specific workflows and captures essential information such as site-photos or test readings. Users can search for parts and add them instantly to the job. Proof-of-service and customer signature is captured and synced with the back-office instantly. The system generates invoices, custom reports, certificates, legal documents and fully branded jobcards that are automatically shared via a customer’s booking portal or email. This paperless approach is saving BigChange customers hundreds of thousands of pieces of paper annually, along with the manual back-office administration that was required to manually process these documents. The turn-key solution is transforming the way companies manage their entire customer experience such as companies fitting and maintaining Smart Meters nationwide on behalf of the major UK Power networks. For example, Customers are handled by a centralised call centre, who use automated workflows in the BigChange back-office to quickly ascertain the type of meter installation required and offer customers a selection of available appointments via the scheduler. This triggers automatic ordering of parts and materials required and technicians complete their jobs on the BigChange

L-R: Martin Port – Founder and CEO at BigChange, an Impra-Gas technician and BBC Apprentice Winner Joseph Valente, Founder and Managing Director of ImpraGas.

app. The system can plan and manage thousands of jobs per day. The BigChange JobWatch system is also delivering superior value for Heating, Gas, Electric and Home Automation businesses such as ImpraGas, founded by 2015 BBC Apprentice Winner Joseph Valente and owned 50/50 with Lord Sugar. The company is on a mission to revolutionise the plumbing industry, using the BigChange platform to offer customers a faster, improved service. The technology is not only managing the entire operation all the way from quotation to invoice but is also ensuring consistent service quality and compliance. Gas Safety inspections are completed on the app and stored and shared electronically with customers and landlords. BigChange JobWatch is enabling service innovations such as real-time booking on the company’s website as well as a fully-branded ImpraGas mobile booking and payments app. Joseph Valente, Founder of ImpraGas commented, “We chose the BigChange system because we have ambitious plans to grow the company as quickly as possible and needed a system to manage our workforce efficiently and help us provide an excellent service to our customers. BigChange has transformed the way we do business.” News


On The Cover

Astra Zeneca, Middlewood Court



he tight correlations between personal interactions, performance, productivity and innovation are of primary interest to any business leader – or they should be,” he said. “It is difficult to overstate the importance of workplace design. It is a key part of facilities management (FM), on the basis of FM being responsible for coordinating all efforts related to planning, designing and managing buildings and their systems, furniture, fixtures and equipment, so as to enhance the organization’s ability to compete effectively. Employers are switching on to the benefits of enhanced office space. Whether it is ergonomic furniture, flexible working areas or even unique communal spaces, the boost to both employee wellbeing and productivity can be substantial”


On The Cover

Workplace design is not just about configuring the layout of desks, chairs and meeting rooms – it’s about strategic assets that need to be managed effectively, according to the CEO of one of the Andy Kendall-Jones, Southerns Group CEO UK’s leading FF&E specialists. And Andy Kendall-Jones, who heads the Southerns Group, an organisation made up of six businesses, knows all about the effective management of assets and the importance of workplace design. Southerns itself is a fixtures, fittings and equipment specialist working across the health, education, corporate and retail sectors; within the Group is the renowned workplace design consultancy, SpaceInvader, the highly respected interiors consultants Ralph

Capper and Broadstock, leaders in the field of learning environments and associated workspaces. “Research and development drives the strategy of the Group,” Andy explained. “We are always looking at new ways of working, collaboratively Building & Facilities Management – March 2017

On The Cover engaging with end users and their employees, consulting with internal and external focus groups – pre and post-delivery – and discussing the best way to enhance our clients’ key working relationships.” It’s through this genuine collaboration with clients, and the development of long term relationships that benefit both parties, that the firm has grown to one with projected revenues in 2016-17 of £45m, employing more than 200 employees across locations in Leeds, Manchester, Macclesfield, Bolton and London. The Group provides commercial workspace solutions, offering consultancy, design, project management, manufacture, supply and installation, together with ongoing lifecycle management of clients’ FF&E assets. Each company within the Group brings a very particular component to the table, working entirely independently but at the same time, offering services that complement one another. Ralph Capper, for example, will often be called upon to consult with a client in order to advise on and select key signature pieces for a workplace design scheme. Andy Kendall-Jones has created a unique think tank, combining general with specific expertise across multiple sectors. It’s a winning formula, with some of the world’s biggest blue chip companies coming to the Group for its unique proposition. Headline projects include Ralph Capper providing workspace design for the ground-breaking Central Square mixed use development in the heart of Leeds’ business district, and Broadstock working with Tata Technologies to design and supply furniture for all of the internal space at the conglomerate’s state-of-theart, new European Headquarters in Leamington Spa, Warwickshire, the

first new contract achieved since the establishment of the firm’s Commercial Interiors Division. “Workspace design can be tailored specifically to a client’s needs so that the design solution matches its business agenda,” said Gavin King, director of SpaceInvader, part of the Southerns Group, and an expert in strategic workplace consultancy. Gavin, who leads project teams on long-term briefs including AstraZeneca’s global property portfolio, said: “The key to successful workplace design is the linking of human behaviour to the organization’s overall vision. Your people are your greatest asset and you can draw a direct line from their success to that of the business.”

CASE STUDY AstraZeneca, Middlewood Court, Macclesfield SpaceInvader was appointed to create a world class workplace for up to 1000 AZ employees within Middlewood Court, on its Macclesfield campus. The project provided an exciting opportunity to re-purpose a fading building, originally built as a manufacturing and packing facility in the 1960s, and re-define the future of AstraZeneca’s workplace

Tata Technologies European HQ Artist’s Impressions

portfolio. It was clear that this would not be an isolated project, and additional consideration was required to fully understand the significance of the commission within the wider context of the campus. The key priorities set out by the client were to instil a sense of pride back into the Macclesfield campus, to retain and enhance the company’s presence within the North West and relocate some of the core corporate departments alongside the manufacturing heart of the firm. Championed by such a forwardthinking client, this project has delivered a workplace transformation and complete overhaul of a once conservative, insular internal culture and way of working. The design process and finished product has been so successful that it will now go on to inform a more progressive approach to workplace design across all AstraZeneca sites. On The Cover



HVAC systems and heat loss: ensuring roofing equipment is energy efficient


hen it comes to thermal efficiency, any penetration within the building envelope, whether it be through a floor, wall, or ceiling, has the potential to create a thermal bridge. This is a point within a structure where two elements meet and the connection is poorly isolated. At this location heat can easily transfer through the connection which causes issues surrounding energy loss and condensation. The roof is a key location where energy transfer can occur, particularly in commercial buildings where the installation of on-roof equipment is very common. Fixtures such as HVAC units, wind posts and solar panels need to be anchored to the roof securely, it’s important that this connection is isolated effectively, to ensure that a thermal bridge does not occur. Thermal bridges are highly conductive structural elements which allow heat transfer across a building’s thermal envelope. A recent project undertaken by Armadillo demonstrates this solution in action. Within this project, the team was appointed to isolate the roofing system for Rudding Park, a luxury hotel in Yorkshire, which was part of a £9.5 million refurbishment project to add a new spa extension to the hotel’s existing facilities. The job involved isolating the rooftop balustrade posts from the flat roof structure, to ensure heat loss was kept to an absolute minimum. To adhere to the design and ensure that the system was securely attached to the roof, the posts needed to bridge the insulation to provide a suitable anchor. Without installing the correct material, this installation would cause a thermal bridge, resulting in substantial energy loss. To provide the solution, Armadillo recommended its Armatherm™ 500 material, an inert, closed-cell polymer that offers continuous insulation while bearing heavy loads. This was extremely important for the Rudding Park project as the heavy posts required an efficient 12


The majority of commercial buildings are designed with a flat roof, offering extra space for equipment such as HVAC units and solar panels. Although this structure can provide valuable space for these systems, the way in which they are isolated to avoid energy transfer isn’t always considered. Jonathan Shaw, Managing Director of thermal breaks specialists, Armadillo, explains the importance of isolating roofing fixtures and how installing an effective thermal breaking solution can decrease energy loss. support to ensure that they did not completely break through the roof insulation. The Armatherm™ solution was specified in pads, which sat underneath each post. This eliminated all instances of heat flow and increased the energy efficiency of the connection by up to 60%. The system implemented by the team will also help to avoid condensation issues. Allowing cold temperatures to transfer indoors encourages condensation, which can lead to the formation of mould. This can often be seen on ceilings where roofing systems have been installed, or the interior walls of buildings that feature a cladded façade or balcony which have not been isolated correctly. Along with being unsightly, mould can also cause health issues if it goes untreated, making it a detrimental issue that can affect the aesthetic of a room’s interior. Surprisingly, regardless of the 60% energy saving and elimination of condensation issues, isolating roofing equipment can go ignored within the industry. While the importance of effective thermal breaking within cladding and façade projects is becoming more accepted, there is some way to go in educating architects and contractors on the importance of creating an effective and energy-efficient roofing system. As mentioned, implementing an

effective thermal break can reduce heat transfer by up to 60%, making a building more efficient and providing a reason to considered thermal break solutions in roofing projects. This is an area that the team at Armadillo is keen to champion, to help highlight the importance of thermal breaking in structures that require HVAC equipment. Without effective measures to decrease energy transfer, the construction industry will not fulfil its obligation to sustainability, and energy bills will rise as a result. A thermal breaking solution can be implemented at any transition within the building envelope making it an accessible and worthwhile solution for any modern construction project. Armadillo designs, manufactures and supplies thermal break solutions for both commercial and residential projects. With more than 40 years’ experience, Armadillo has a team of experts in the United Kingdom and the United States to provide a comprehensive solution to modern day engineering problems. Armadillo’s revolutionary Armatherm™ GF Grade Thermal Break Pads deliver high-performance thermal insulation between interior and exterior steelwork and / or concrete to prevent thermal bridging and improve building envelope performance.

Building & Facilities Management – March 2017


The case for keeping cool and reducing costs, without traditional air conditioning A Derbyshire electronics firm is no longer counting the costs of keeping cool, after installing an evaporative cooling system that allows them to keep servicing clients in the face of sweltering temperatures.


ingfield required cooling to reduce internal temperatures from more than 30°C in the summer – even when the outside temperature was 15 degrees lower. To address the issue, the micro-electronics manufacturer decided to install five Breezair TBS580 Evaporative Coolers, resulting in the inside temperature dropping to more comfortable working conditions of 20°C. While the aim was to reduce the heat load within the factory, the management quickly realized that the product’s ability to reach the right level of relative humidity had other very significant impacts on their operations. In fact, higher humidity in the air minimized electrostatic discharge during manufacture, which lessened component failure in assembly. Evaporative cooling is fast becoming the most efficient option when cooling large areas. Air conditioning is not such a viable option because in warehouses or industrial plants the capital and running costs would be extremely prohibitive. In these environments, Direct Evaporative Cooling could be the right solution because it doesn’t use chemical refrigerants to cool the air. It operates with a water pump to supply water to the wetted media where evaporation occurs and electrical power for the fan that then pushes the air inside the building. Breezair is the best example of evaporative cooling on the market. Available in different ranges to meet customers’ needs and 100% manufactured in Australia, it is famous worldwide for unbeatable quality and performance. Kingfield is just one example of numerous UK companies that have put their trust in Breezair for evaporative cooling, and joins

printing facilities, manufacturing industries, automotive assembly lines and showrooms, ceramics, food industries, and warehouses. Often commercial or industrial buildings have small spaces that are hot and uncomfortable to work in. These hot spots can be caused by heat from machines, manufacturing processes, or trapped hot air behind large glass windows. Frequently these spaces are not just hotter than the surrounding interior areas of the building, but hotter than the external conditions too. A better, more intelligent solution, is to use Breezair Evaporative Air Cooling to blanket the hot spot with a flow of cool, high velocity, fresh air, designed to impact your workers whenever they are in that hot location: this is called “Spot Cooling”. Another award-winning solution developed by Seeley International to help companies with heat management is Climate Wizard. The Indirect Evaporative Cooler still relies on cooling the air with evaporation of water. Via a heat exchanger, the air cooled from evaporation is separated by the air supplied to the space. Thanks to this innovation, the air supplied is

colder and no moisture is added. Climate Wizard can be used as a stand-alone solution or in conjunction with a traditional air conditioner, to pre-cool the air and resulting in the consumption of the traditional unit being dramatically reduced, returning a consistent saving in running costs. With over 40 years of experience in evaporative cooling products, Seeley International is committed to innovation and excellence. To support innovation at Seeley International, the company has an “Imagineering” group which includes many of the 50 engineers employed by the company. They meet regularly to discuss revolutionary, “over-the- horizon” product innovations, which have received many industry accolades. Confirming Seeley International’s leadership in the market, and commitment to energy saving solutions, the company has been accredited by CIBSE to run CPD (Continuing Professional Development) seminars to engineers, which showcase the three main types of adiabatic (evaporative) cooling systems available: direct, indirect and sub-wet bulb. HVAC



Death of Traditional Maintenance


n the days before electric refrigeration the icebox reigned supreme. Little more than an insulated unit with a rack to hold a block of ice, it was a simple and effective way to extend the life of perishables and cut food waste. It was a revelation. Iceboxes ushered in a whole new industry: cooling. Icemen built businesses harvesting blocks of ice from rivers and delivering them to customers from horse-drawn wagons. Then came electric refrigeration. Over a period of eight years, US electric refrigerator sales rose from a few thousand to half a million units. Icemen, still hauling blocks of ice, felt threatened. Instead of applying their considerable experience in cooling and embracing new opportunities, they fought progress. The icebox was wiped out, disrupted by electric refrigeration.

Maintenance Today Maintenance hasn’t changed in decades. It’s still a binary choice between reactive and planned:

Reactive Maintenance • Customers pay only when contractors visit site • There are no contracts or minimum charges • It’s ‘just-too-late’: breakdowns trigger maintenance

• Few opportunities to catch developing issues • Emergency callouts are inconvenient and expensive • Appliances become inefficient and expensive to run • Useful product life is shortened

Fig: AI engine highlighting probability of failures © NoWatt Ltd.

Planned Maintenance • Customers pay annual contract fees • Customers agree a minimum number of visits • Prevents appliances from falling into disrepair • Contractors service equipment per a schedule or manufacturers’ recommendations, not need

• Some appliances need more visits per year, others fewer • Contractors miss evolving and hidden problems This gulf encourages conflict between contractor and customer. Contractors earn from visits so insist planned maintenance is essential. Customers see this as a ploy to tie them into expensive contracts and push back on price. Contractors cram in more visits per day to make up the revenue shortfall. It’s been a race to the bottom on price and service delivery. Market disruption is long overdue.

Aircuity helps healthcare facilities meet unique energy efficiency and indoor environmental quality challenges


exas Children’s Hospital is an internationally recognized fullcare paediatric hospital located in the Texas Medical Centre in Houston. One of the largest paediatric hospitals in the United States, the hospital is dedicated to providing the finest possible paediatric patient care, education and research. In 2006 local Aircuity representative, Vicon Equipment introduced Texas Children’s to Aircuity. They initially 14


chose to implement the Aircuity platform to improve energy efficiency in its newly developed Feigin Center, an eight-story vertical expansion project, specifically designed for the advancement of paediatric medicine. The expansion added 200,000 square feet of space for research labs, clinical research offices, GMP space for gene therapies, a simulation centre, expanded vivarium along with an animal imaging centre, and earned

Texas Children’s Hospital an honourable mention in R&D Magazine’s 2010 Laboratory of Year competition. Building upon the energy savings achieved at the Feigin Center, Texas Children’s hospital designed Aircuity into a new state-of-theart research facility. The 13-story, Jan and Dan Duncan Neurological Research Institute (NRI) building was completed in 2010 and is home to 20 principal investigators leading

Building & Facilities Management – March 2017

HVAC Benefit



Cut unnecessary visits

Justify visits with performance reports

Base decisions on real data

Increase appliance life

Faults shorten the life of appliances. Fix issues early to avoid bigger ones

Maximise asset value

Reduce emergency calls

More predictable schedules

Avoid breakdowns. Save money

Reduce cost of parts

Smaller problems = cheaper parts = happy customer

Save money

Improve scheduling

Cluster visits to reduce travel time

Choose convenient times

Triage problems offsite

Go to site better prepared

Higher probability of prompt fix

Pay for performance

Prove problem was fixed

Pay only when problem is fixed

Reduce energy

Failing appliances cost more to run

Save money

Cut total cost of ownership

Help customers maximise ROI

Save money

Enter Intelligent Appliance Monitoring Intelligent appliance monitoring is an ‘Internet of Things’ (IoT) technology that enables predictive maintenance: delivering the right maintenance to the right appliance at the right time. How does it work? You buy a ‘smart’ appliance with embedded sensors, hook it up to the Internet in a couple of clicks, collect its performance data and bingo! You monitor its performance and your maintenance woes are over. Sadly, no. Hyping IoT in this way is problematic because it oversimplifies something that is complex, but which does work if done right

Artificial Intelligence Collecting performance data for just one appliance is not useful. How do you know if the readings are good or bad? Typical or unusual? You need multidisciplinary teams of 185 scientists and includes two levels of energy efficient animal care facilities. In recent years Aircuity’s installation in the Feigin Center was expanded twice- once in 2012 and again in 2014. Texas Children’s is also currently evaluating installations in the Feigin Center and the Neurological Research Institute. Through the multiple Aircuity installations on Texas Children’s campus, the hospital is saving approximately $231,000 annually. The NRI also earned the TurnKey Facility of the Year Award, based on its outstanding achievements in the design and construction of their animal

to compare its performance against thousands of similar appliances. This involves analysing huge amounts of high-resolution sensor data in real time - an impossibility for humans with generic business intelligence tools. You need an artificial intelligence (AI) engine that autonomously learns behaviours and trends in the collected data. Such technologies highlight evolving conditions to help predict and avert failures. As the number of installed sensors increases, so does the pool of data from which the AI learns. Teach the AI which patterns interest you and it will hunt for them. Contractors responsible for large, complex and powerhungry HVAC infrastructure can use such tools to plan maintenance needs ahead of time. In maintenance terms, teach the AI what a failing XYZ appliance looks like and it will find all other laboratory. Aircuity’s demand control ventilation technology was applauded for its innovation and significant energy savings that it is providing the Neurological Research Institute. “The Neurological Research Institute was built to bring a collaborative group of scientists together under one roof to make greater strides in addressing paediatric neurological disorders”, explained Jill Pearsall, director facilities planning & development at Texas Children’s Hospital. “Facilities have become as complex as the research that goes on within them. Putting together the right team and aligning them with the same vision and goals

failing XYZs in its database. This approach is revolutionising maintenance. See chart above.

Disrupt or Be Disrupted Intelligent appliance monitoring is changing the world of maintenance. It will become the norm. Contractors who refuse to change will see their businesses eclipsed by new competitors not prepared to negotiate on price alone. New incumbents will use AI technology like that offered by NoWatt Ltd. to work more efficiently and get close to their customers. It’s as inevitable as the domination of electric refrigeration over iceboxes. The question left facing maintenance contractors is which camp are they in? Icebox or electric refrigeration? The disrupted or the disruptors? is critical to the success of a project and the environments created by it for years to come. Having specialists like Aircuity and Techniplast as a part of this team was key to getting it right.” For additional information on the company and its solutions, please visit: HVAC



Chilled beams offer an energy efficient, flexible alternative to FCUs For decades, fan coil units (FCUs) have been providing air conditioning to thousands of commercial buildings across the UK. However, chilled beams are an energy efficient, flexible alternative, and they cost less to maintain. Chris Jones, product manager at Fläkt Woods, explains why it’s time to move on from the FCU.


t has been suggested that the chilled beams market is expected to increase between now and 2020 (globally at a CAGR of 11.14 per cent)*. This growth prediction isn’t surprising; chilled beams can provide energy efficient air comfort, ventilation and high indoor air quality in a wide range of commercial buildings, including offices, hotels, healthcare facilities and educational institutions. * mhy8pzu/chilled_beam_system_market_by_design_functio



Building & Facilities Management – March 2017

HVAC The chilled beams market is growing at the expense of traditional FCUs, mainly because chilled beams are more energy efficient. While in recent years the efficiency of FCUs has increased – largely due to legislation driving the introduction of electronically commutated (EC) motors – they still can’t compete on performance against chilled beams. In fact, chilled beams offer savings of up to 40 per cent over traditional air conditioning systems. Chilled water temperatures in chilled beams operate at higher water temperatures than fan coil systems; for example 14°C flow compared to 6°C respectively. This means the chiller used to create the chilled water will perform more efficiently for a chilled beam than for a fan coil, because the lower the chilled water temperature, the higher the energy use. Importantly for facilities managers, the installation and maintenance costs are also higher with an FCU. Fan coils obviously have a fan, which involves electrical wiring, resulting in additional costs. In addition, because the water temperature is so low in an FCU system, condensation will form on the pipework and the coil. This results in the need for anti-condensation protection, for example drip trays, at additional cost. As condensation will form on the coil and makes it wet, FCUs usually need a filter to prevent the coil becoming clogged with dirt. In contrast, the installation and maintenance requirements for chilled beams are much lower. In a chilled beam system there is no need for condensation protection, because typically the chilled water temperature is above a room’s dew point (i.e. where condensation is formed). And

since a chilled beam coil is dry, it doesn’t require a filter. Despite the growth predictions and the obvious benefits that chilled beams offer, a misconception exist around them, which Fläkt Woods is committed to dispelling. This misconception relates to flexibility. In modern buildings, particularly offices, the ability to adapt to change quickly has become a necessity. When a building is restructured, walls, people and furniture often move around, and room functions and occupancy levels can change. Therefore, air conditioning and ventilation systems must be flexible, and moving and adapting them should involve only minimum effort and short lead times. Often, being able to easily adapt the room comfort system to new layouts is equally as important as investing in the latest energy saving solution. Therefore, FCUs have sometimes been favoured over chilled beams because historically they have been considered more flexible. We find that when consultants and specifiers think about a chilled beam they often picture a large, 3m long, rectangular beam that’s largely immovable and inflexible. This of course wouldn’t be particularly helpful if walls needed to be moved in order to change the layout of a building floor. However, today’s chilled beams are

much more flexible than original options. An example is Fläkt Woods’ Wega II chilled beam, an active system for ventilation, cooling and heating developed for the high demands of the modern, dynamic office. With Wega II it is possible to change an office layout without having to move or install new chilled beams; only simple adjustment and re-configuration of the FPC vanes and the variable position nozzles is required. Even the Pi functionality (the Pi function is pressure independent and makes the product suitable for many types of ductwork system) is designed for change; it can be easily moved with the high occupancy rooms by disconnecting, reconnecting and resetting the values. The enhanced design includes variable geometry nozzles, to offer the widest choice of airflow settings. Nozzle change can be actuated to automatically adjust ventilation flow rates to occupancy levels, regardless of pressure changes in the ductwork system. Today, chilled beams can be used to achieve a comfortable environment with minimum energy consumption. They offer high indoor air quality and ease of installation and maintenance, while also being highly flexible so they can be easily adapted to suit any future modifications of a building’s layout. For further information, please visit HVAC


Intelligent Buildings

BUILDING AUTOMATION – A BUSINESS OPPORTUNITY NOT TO MISS OUT ON Hager urges electrical sector and the building industry to capitalise on consumer demand for better connected homes


leading supplier of solutions and services for electrical installations, Hager believes the electrical sector is missing out on potential business opportunities on the back of growing demand for home automation. It also encourages the building industry to ensure greater volumes of automation technologies are included in future new builds to meet growing consumer expectations for more connectivity and control around the home. Research undertaken by AMA Research says the UK home automation market is worth £160 million annually. It has experienced significant growth since 2010 as home owners seek out system solutions that include access, security, climate, lighting and shading controls, home entertainment and communication systems. Technological advances driving the home automation market include the progress of wireless controls and LED lighting, but also include the widening market for connected audio and visual content via home networks, and the adoption of “app” driven control interfaces, according to AMA’s report. Matt Price, Technical Support Engineer for Hager, says: “The growth in demand for home automation technologies presents a great opportunity for the electrical industry. Consumer demand for solutions that provide greater connectivity and energy saving capability within the home, as well as remote control of household functions, will only continue to intensify. More widely used buildings such as colleges can also benefit from smart solutions. Therefore, the electrical contracting industry should be 18

Intelligent Buildings

arming itself with technical knowledge and installation expertise to capitalise on such potential domestic and commercial projects. “There is currently a low awareness of home automation technologies across the sector and those that focus on this area of business opportunity could now reap significant benefit in the future.” Matt Price also encourages the construction sector to embrace the adoption of home automation technologies in new build developments, saying: “There is a real opportunity for the building industry if it starts to offer more automation solutions for customers. For example, home automation technologies could be trialled within a set number of homes across a large-scale development. This would not only offer a point of differentiation from a sales perspective, it would also satisfy an increasing requirement from home owners and tap into their willingness to pay a premium for them. Indeed, I predict that house buyers of the future will insist that automation products and systems are included when deciding to purchase a new home as technology-driven connectivity, currently seen with smart phones, extends to other areas of daily life.” Hager’s well established home automation product portfolio is also backed by a technical support team to help provide expert guidance to specifiers and contractors looking to build a home automation offering. The company’s Tebis KNX automation solution delivers a smart home management system for lighting, electrical, security, heating, air conditioning and entertainment. With flexible programming capability, it can be used to support the lifestyle

requirements of the owners, and introduce efficiencies that over time can result in significant energy and financial savings. Installation is simplified via a single bus cable, ensuring projects can be completed quickly. A free one day course on Tebis KNX is also available from Hager. Participants can learn about how they can design, install and commission bus systems for commercial and domestic installations with an opportunity to gain hands on experience by programming the system as well. Matt Price concludes: “The increase in ‘intelligent’ homes is being driven by customer demand. All stakeholders, from current electricians, the building industry, electrical wholesalers, specifiers and, even those training the contractors of the future, have a part to play if the home automation opportunity is to be fully realised. Once established, such experience can be extended to more commerciallybased project opportunities such as education projects where smart solutions can help optimise the efficiency of a building’s performance. Current technology development, allied to home owner expectation, means those across the sector who don’t invest the time and resource now to fully arm themselves with home automation product expertise and a commercial offering, could be left behind.”

Building & Facilities Management – March 2017

Intelligent Buildings

Digital disruption is here. What will it mean for our offices? By Tom Carroll, Head of EMEA Corporate Research, JLL


echnology is driving huge change all around us: from how we order takeaways to how we arrange a cab; from how we watch a movie to the way we interact with our bank. Even in once traditional sectors such as the law, artificial intelligence is being used and relied on for an ever growing range of services. Technology, powered by a new digital ecosystem, is also transforming real estate. This is resulting in a redefinition of the workplace, with people as the key driving force in this shift. The new ecosystem is made up of inexpensive computational power, billions of connected devices, faster and more widespread connectivity, and huge volumes of data. Businesses are embracing change, and technology has enabled companies to restructure and remodel products and services to place greater emphasis on user experience, productivity and sustainability. So called ‘smart buildings’ represent the future of the office, so what will it look like? The use of advanced sensor systems and the adoption of mobile and wearable devices, combined with the Internet of Things (IoT), will transform the services a building can deliver, optimising energy provision, temperature control, digital wayfinding (using sensors to find deskspace and map surroundings) and, ultimately, creating a better overall user experience. Companies who use information from next generation Building Management Systems (BMS) will cement the link between building performance and their business objectives. By 2030, operational and tactical management of workplaces will be delegated to algorithms that will support the productivity of staff. In the near future, buildings will be able to marry building usage data

with information about individual staff movements and work habits to engineer collaboration between staff members, increasing cooperation and driving business success. On a more operational level, smart buildings will monitor individual devices (such as TVs, PCs, and desk lamps) via Power over Ethernet technology switching, them off remotely when not required, making the building more sustainable and cost effective. The most innovative buildings have already embedded some of these solutions. Deloitte’s The Edge, in Amsterdam, is perhaps an overused case study, but nonetheless relevant. Equipped with more than 30,000 sensors, employees are connected to the building via an app, which helps them to find parking spaces, desks or even other colleagues. Sensors are also used to monitor temperature, movement, light, CO2 and humidity. As a result, it uses 70 per cent less electricity than comparable office buildings. Intel are currently building an office in Israel in which facial recognition will be used to replace security passes. The building will learn and adapt to the habits and preferences of employees, from room temperature to drink choices. However, smart buildings will soon go further than this. Sensors will compile data on space usage within the office building, which will change the very way workplaces are designed. The analysis of this data will reveal crucial information on work patterns and people’s behaviours within the building, which will translate into optimised office space and a business strategy that will place individuals’ needs at the very core of it. Put simply, buildings will adapt to fulfil employees’ needs, rather than their behaviour being driven by the building in which they work.

Technology and the IoT are already being harnessed in the workplace as an instrument for businesses to improve performance and user experience. Of course, monitoring employee movements does raise questions over privacy but, providing businesses can demonstrate that the use of such technology is for the benefit of employee’s user experience, its adoption should be supported. Once workers realise the tangible benefits these systems bring to their working day, they will be more likely to approve on grounds of privacy. Elsewhere, a leading American bank used sociometric badges to identify why some of their call centre employees were more productive than others. Realising that the most productive employees were those that took breaks together, the bank rescheduled employees’ breaks to maximise interactions and saw a 10 per cent increase in productivity. When sociometric badges and similar technologies become suitable for use at scale, it will be possible to assess the impact of workplace design changes on business in real time. The offices of the future, again powered by devices and data, will go one step further. The next few years will mark a hugely transformative period that will see rapid technological advances fundamentally altering not just where but how we work. Office design must be fluid as data demonstrates how space is actually used. In the not too distant future, only the businesses prepared to embrace technological change and, moreover, be led by it, will thrive.

Intelligent Buildings


Intelligent Buildings

Digitalization: The Future of Building Technology Rapidly advancing digitalization in building technology is changing the vision for buildings of the future. They are becoming networked, energy self-sufficient and flexible. Above all, they are becoming smart. By Helmut Macht, CTO, Siemens Building Technologies.


ook at almost any industry and you will see evidence of digital transformation. Digitalization is changing markets. It is creating new competitors and business models. In building technology, it is fundamentally changing the way buildings will be planned, constructed, used and, ultimately, managed.

The new age of digitalization is making smart buildings a reality Buildings are a big expense item on a company’s balance sheet and making them smart can generate enormous benefits. Accounting for more than 40% of global energy consumption, their operating costs make up some 80% of their total lifecycle cost. Lighting, ventilation, heating and security control systems along with efficient, automatic monitoring, therefore, are important levers in optimizing a business’ built assets. Traditionally, building planning has been carried out separately by different planning consultants,


Intelligent Buildings

mechanical, electrical, plumbing etc. This lack of coordination often results in the creation of severe problems during the construction phase. Building Information Modeling (BIM) is centered on developing the entire building with all its disciplines first on a computer and then simulating, testing and, if needed, correcting it in a virtual model. This makes it easy to eliminate any errors or inconsistencies. Having a complete virtual and then physical model is referred to as “digital twins.” Planning across various disciplines at the same time enables a coordinated, multi-discipline solution to be created with early verification of detailed design choices to optimize building performance. This joinedup approach will show whether an additional door or window, for example, will affect future evacuation scenarios, comfort or heating costs. The result is a more cost-effective, straightforward and sustainable building design and construction process that results in a safer and more efficient building. Today’s networking capability and virtually unlimited computing power and storage provided by the Cloud enable a completely digitalized building lifecycle process. Indeed, an ever increasing number of public construction and infrastructure projects now require BIM and, at the EU level, its introduction has already been decided. The challenge still stands, however, to put in place the appropriate process steps to bring together the numerous fragmented stakeholders who each have different interests – including the companies and people who work on the individual processes or disciplines within a building. Other barriers to fully optimise

building design with BIM include the comparatively high purchase costs of suitable software tools, a lack of standards and interfaces, and the limited number of manufacturers that, to date, have been able to provide BIM-compatible data for their components. Furthermore, “digital” planning and simulation are typically neither budgeted nor reflected in the project fee schedules.

A connected world The Internet of Things – the connecting of machines, devices, components, sensors, actuators and other objects – is another important building block for digitalization. Converging real and digital worlds is the foundation for offering new user centric applications and for creating new digital services. Remote service solutions, for instance, make it possible to detect and correct component problems quickly and efficiently from virtually anywhere. With devices communicating their status and health, new concepts for preventive maintenance can be implemented to minimize downtimes and maintain business continuity. Buildings generate a lot of information. This “Big Data”, however, requires intelligent evaluation and analysis to produce meaningful operational and economic insights and to understand trends and patterns in user behavior or consumption. With the right analytics tools, the input of human expertise and, in future, machine learning strategies the continuous optimization of buildings can be achieved. Together with sophisticated self-optimization functions, this forms a central “nervous system” that makes buildings smart.

Building & Facilities Management – March 2017

Intelligent Buildings

A perfectly balanced indoor environment, in terms of lighting, air quality, temperature and humidity, satisfies building users and has a positive impact on productivity. Smart buildings are also more energy efficient and help to meet the increasing call for “zero net energy buildings”. Smart buildings not only consume energy but also generate it by using

local photovoltaics systems, wind power or combined heat and power plants (CHP). By forecasting the weather, user demand and power consumption, smart buildings can optimise energy consumption and procure energy preferably when it is available at a reasonable rate. Today’s cloud-based building and energy management platforms from Siemens are important approaches towards this goal.

The future building Digitalization will take buildings to new levels of efficiency, security and comfort. Having sensors everywhere and fully evaluating their data, buildings will respond intelligently to their environment and leverage their benefits over the long term in conjunction with other buildings and

infrastructures (“smart grids”). Open platforms and data based applications will become a central factor in the transformation of building technology. Digitalization will mean classic competitive situations will give way to more complex constellations where, through a network of partnerships and alliances, companies will contribute to joint ecosystems but at the same time act as competitors. It also means that partnerships between traditional industrial enterprises and large IT players can lead to new market offerings. The alliance between the Siemens Building Technologies Division and IBM that enables new building performance services is an example for this development. buildingtechnologies

BSRIA FORECASTS SMART HOME/LIGHT COMMERCIAL MARKET TO GROW BY 20 PER CENT BSRIA is forecasting a total global growth of 20 per cent in the Smart Home/light commercial market in 2017, with the largest growth being predicted for the UK market with a growth rate of 29 per cent.


he new study published in January 2017 segments the market into stand-alone products and whole home products, and also analyses the value of system integration (value add) and service & maintenance. The total value of the global market is forecast to be $15.8 billion in 2017; the US market remains the largest single market forecast at 29 per cent of the total market value. Despite the maturity of the US market, the growth forecast is expected to be in line with the global increase in value of 20 per cent, with stand-alone products being the segment showing the largest growth at 27 per cent. The study, which consists of individual country reports on China, France, Germany, Netherlands, North America and UK, is forecasting rapid

growth in sales of both products and system integration but due to the infancy of the market a lower level of sales for service and maintenance. The reports show that the largest individual vertical sector is luxury villas accounting for 25 per cent of the market value; the second and third largest segments, offices and hotels respectively, represent a combined total of 23 per cent of the market. The reports provide outlook until 2021 when it is forecast that the total global market will be worth $29.8 billion. “The sales of smart home products and the associated services are forecast to grow at high CAGRs; this is, in part due to the infancy of certain markets, and in part due to the increased awareness and

Zoltan Karpathy

expectations on the end users. The key drivers for the growth are subtly different in each country, ranging from a drive to improve energy efficiency, to improved security, but a trend that is gaining momentum is the use of smart home equipment in light commercial applications and it is forecast that this trend will accelerate” said Zoltan Karpathy, Operations Manager, BSRIA Worldwide Market Intelligence division. For more information on the study please contact: WMI sales team on +44 (0) 1344 465 645 or Email: Intelligent Buildings


High Access

Wilson Access Track Mount Gives A Brilliant Performance At Concert Venue


heatre Royal Trust, who manage Newcastle City Hall, hired a Teupen Leo 21 track mount and a Wilson Access operator over three days to help specialist contractors to inspect and carry out remedial work on the City Hall’s 89-year-old ornate plaster ceiling. Nathan Reynard, Theatre Royal Trust Chief Electrician, said: “The Wilson Access track mount performed brilliantly and gave quick and easy access to inspect all areas of the ceiling. In its stowed position the


High Access

A Wilson Access track mount played a leading role at a historic concert hall and music venue – by helping contractors to inspect an auditorium ceiling. track mount entered the auditorium through a fire escape and was then manoeuvred down the aisles into an area where seating had been removed so that it could be quickly set up and ready for work.” The Wilson Access Leo 21 has a working height of 21m and an outreach of 12m. It is one of the few

tracked mounted units to offer a full 250kg lifting capacity, even at full outreach. Its non-marking tracks mean that it is ideal for internal applications, and built in outrigger pads provide low point loadings for sensitive surfaces. Tel: (01924) 224384

Building & Facilities Management – March 2017

Security & Access Control

Security & Counter Terror Expo 2017: an international platform for global security UK’s leading national security event returns to London in May with a programme created to help those tasked with keeping nations, assets and businesses safe


Alongside an exhibition of more than 350 businesses, experts from across the globe, including representatives from NATO, Europol, MOD, Metropolitan Police and critical national infrastructure organisations, will explore the latest strategies to prevent, protect and prepare for future attacks. Taking place at Olympia, London from 3-4 May 2017, SCTX remains the only event that unites security professionals from all four corners of the world. Working in partnership with the Department for International Trade (formerly UKTI), the event is expected to welcome a record number of delegations, building upon the 10,000-plus visitors who attended in 2016 from more than 100 countries – including France, Germany, Japan, Spain, Italy, Brazil, South Korea, Mexico, UAE, Canada and the US. The two-day event, aligned with the Home Office’s seven security capabilities, will showcase the latest innovations from major supplies, as well as niche technology providers. Visitors to SCTX 2017 will find a plethora of new solutions, equipment

and services designed to assist critical national infrastructure protection, border control, cyber security, major events, offender management, policing and counter terrorism, and the emergency services. David Thompson, Event Director, said: “The terrorist threat is changing almost daily this creates countless issues for security professionals. SCTX is an essential platform, it provides a secure environment to source the latest solutions and define effective strategies to current threats. “The 2017 show will showcase the most innovative technologies and provide those tasked with keeping nations, assets and businesses safe with a platform to learn from industry leaders. Ultimately SCTX will help security professionals remain one step ahead of those intent on carrying out attacks.”

Innovation at Security & Counter Terror Expo The exhibition has established itself as an international hub where the industry elite come together to identify the security sector’s


errorism has become part of every day life. Over the past 12 months, Europe has experienced some the deadliest attacks in its history and the threat level remains high worldwide. One of the main issues facing global security professionals today is the breakup of the so-called Islamic State’s ‘caliphate’. Following the liberation of Mosel and the assault on Raqqa, it is becoming increasingly likely that terrorists from more than 80 countries will begin to return to their home countries. This represents a new challenge for security services across Europe. The return of highly trained and ideologically driven individuals will no doubt further increase the threat level across Europe. Those who retain a desire to commit acts of terrorism will continue to seek new ways to avoid detection, as we saw in December with the German Christmas market attack. It means the security industry must evolve and stay one step ahead by investing in new technologies and intelligence solutions that protect critical assets and people from today’s threats. In May 2017, Security & Counter Terror Expo (SCTX) – the UK’s leading national security event for private and public sector security professionals – will return with a comprehensive programme designed to keep attendees one step ahead of those intent on committing terrorist acts.

Security & Access Control


Security & Access Control


most significant innovations and new product launches. SCTX 2017 will showcase a wide range of product innovations from more than 350 exhibitors, including those supplying the latest in drone and counter drone technology, virtual reality, surveillance control systems, high security fencing and much more. Pelco by Schneider Electric, Airborne Drones UK, e2v Technologies, Yuneec and GEOQUIP are among the major multinational companies booked and will join more than 120 new exhibitors offering cutting edge services and security solutions to the industry. First time exhibitor K9 Electronics will be showcasing its range of Radio Frequency Communications Jamming systems for both covert and overt operations. The UK-based company designs and manufactures jammers that can defeat drones at a range of five kilometres. Glenn Darien, Director of K9 Electronics, said: “Our primary focus is counter terrorism and countering the potential threats that drones carry. Our systems are currently being used in the Middle East, USA and South East Asia by various government organisations. “At the show, we will be exhibiting our new handheld tactical Drone Jammer Gun made for portable use and the covert, briefcase style Drone Jammer. Both have a one kilometre effective Jamming range and are very directional ensuring


security & access control

that they will have minimal effect on surrounding communications when used correctly.” Following a successful show last year, Pelco by Schneider Electric is returning to SCTX 2017. The company that specialises in security cameras and surveillance systems will be demonstrating its leading VideoXpert video management platform. It will also demonstrate its latest camera technologies, including Opetra multi imager cameras and new low light static and PTZ ranges.

Preventing terrorism and protecting the world’s civilians With 127 counter terrorism operations taking place in Europe last year, highlighting the sheer scale of the problem facing security professionals, it has never been more important to share expertise and best practice. Security professionals, law enforcement agencies, government officials and military will attend the annual World Counter Terror Congress to discuss future threats and define joint responses to national security. With topics ranging from terrorist funding, counter radicalisation tactics, the emerging threats, privacy and technology, 20-plus high ranking officials and academics will lead the congress, providing invaluable trends and information to more than 400 attendees. Richard Walton, the former head of the Met’s Counter Terrorism Command (SO15) and now a special

adviser to Security & Counter Terror Expo, said: “The threat facing the UK and other nations is, and will remain, high for the years to come. Security professionals must use the World Counter Terror Congress to develop their understanding of where the threats are coming from and identify ways that they can be prevented – a unilateral approach it is the only way we will stop attacks in the future from happening.” The World Counter Terror Congress will feature six sessions, covering policy and strategy responses to the changing terror threat; radicalisation, de-radicalisation and preventing radicalisation; geopolitical security briefings; encryption, communications and security; security for critical national infrastructure; and emerging terror networks and tactics. Among those confirmed to speak are Lord Carlile of Berriew CBE, QC; Rob Wainwright, Director at Europol; Dr Jamie Shea, Deputy ASG, Emerging Security Challenges Division, NATO; Raffaello Pantucci, Director of International Security Studies, Royal United Services Institute (RUSI); and Thomas Wuchte, Head on Anti-Terrorism Issues, Action Against Terrorism Unit, Organisation for Security & Cooperation in Europe (OSCE).

Protecting the digital frontier Cyber security was once again thrust into the spotlight recently, with Russia’s alleged involvement in the

Building & Facilities Management – March 2017

Security & Access Control US Election. The overall number of incidents the US experienced the previous year, totalled at 77,000, a 1300% increase over the last decade. The importance of increased cyber security at a national level is now recognised globally, with the UK government creating the National Cyber Security Centre, part of GCHQ, in October 2016. The free-to-attend Cyber Threat Intelligence Conference at SCTX will host the industry’s leading figures who will explore the latest cyber security strategies and share real life case-studies. Running across two days in partnership with techUK, the representative body for the UK’s technology industry, the programme will feature the NCSC Chief Executive, Ciaran Martin, who will provide a keynote address on the current and future threat in cyber space and how prepared the UK is. Other speakers confirmed for the conference include Peter Wood, CEO, First Base Technologies; Nader Heinen, Regional Director, Advanced Security Assurance Advisory, BlackBerry; Ron Gregory, Estates & Facilities Compliance Manager, Northern Lincolnshire and Goole NHS Foundation Trust; and Jenny Radcliffe aka ‘The People Hacker’. Talal Rajab, techUK’s Head of Programme, Cyber, National Security, said: “The cyber terrorism threat grows immeasurably yearon-year and we as an industry, must grow, adapt and react in equal measure. The Cyber Threat Intelligence Conference at Security & Counter Terror Expo provides the opportunity to learn from and meet with some of the key figures in the sector addressing the most important issues we face today.”

Safeguarding critical national infrastructure In addition to securing the everexpanding cyber space, protecting national infrastructure and businesses is critical for the effective running of nations. Terrorist groups want to propagate the notion that no one is safe from attack in the western world and everyday life could be disrupted

at any time. Security professionals therefore must look at the best way of protecting communications networks, the emergency services, energy plants, financial institutions, governments, health services, transport links and natural resources. The Critical National Infrastructure & Business Resilience conference will aim to aid public and private entities to identify, assess, prioritise, and protect critical infrastructure and key resources. Allowing them to mitigate deliberate efforts to incapacitate or exploit a nation’s CNI. The conference will feature a series of presentations from experts on how to protect CNI and business, citing real life examples and case studies and instructing how to create effective strategies utilising cyber, physical security and staff.

Securing borders and transport hubs Running alongside the Critical National Infrastructure & Business Reliance and Cyber Threat Intelligence conference, the Border & Transport Security Conference will focus on the most critical issues facing borders and transport hubs. Devastating attacks on transport hubs such as Atatürk international airport in Turkey and attacks on Brussels airport and metro station, as well as the mass movement of people throughout the world, poses serious problems for security professionals – with borders being exploited by those seeking to do us harm. The free-to-attend Border & Transport Security Conference will allow fellow practitioners to share best practice and explore the latest capabilities for secure border and transport management. Visitors will be able to hear from the likes of Bart van Hofwegen, Chief Security National Tactical Command, Ministry of Defence of the Netherlands; Jirí Celikovský, Head of Unit for Coordination of Schengen Cooperation and Border Control, Department for Asylum and Migration Policy, Ministry of the Interior of the Czech Republic; Peter O’Broin, Director, Airport Operator’s Association; and many more.

Witness cutting edge technology Public and private sector buyers, influencers and government delegations from across the globe will attend SCTX to enhance their current and future security capabilities. At Advanced Technologies Live, visitors will be able to see and hear more about innovative solutions through a series of live demonstrations. Attendees can view the latest products from the likes of Aeraltronics, dataminr and Aaronia. New to the event for 2017, Security & Counter Terror Expo will be partnering with DSEI – the world leading defence and security event – to launch the Counter IED Zone. As well as showcasing best practice in reducing the threat of IEDs, live demonstrations will enable EOD, CIED, CBRNe, Defence, Law Enforcement, CT and Security professionals identify new strategies to disarm and detect devices. Exhibitors featuring in the Counter IED Zone include Bomb-Jammer, MIB-Electronic, ISSEE and Medeng. Duncan Reid, Event Director of the DSEI, said: “The addition of the Counter IED Zone at SCTX serves to highlight the changing nature of terrorism. The threat is multifaceted and the security industry must seek out innovations that will help them detect and prevent attacks. This element of the show will help mitigate future threats and help personnel respond more effectively.” Security & Counter Terror Expo 2017 will be co-located with Ambition – the EPRR Expo – and Forensics Europe Expo. To register to attend the event or for further information, please visit Security & Access Control


Security & Access Control

School security is no longer a luxury, it’s a must School leaders and authorities need to make building security the No. 1 priority, says Simon Osborne, commercial leader of safety and security company Allegion.


t’s easy to think that school shootings, massacres and violence are associated purely with our neighbours across the pond. In the U.S., gun culture and high-profile cases – like a recent one at Ohio State University and the deadly 2007 Virginia Tech shooting that claimed 32 lives – are given global attention because of their prevalence. In fact, according to an article by Justin Carissimo published in the October 2015 issue of The Independent, school shootings in the U.S. were taking place once per week on average. While this kind of school violence hasn’t been common in the UK, and guns are much harder to access compared to the U.S., we still must be vigilant with our school security as the reality of these situations is that they can happen anywhere at any time. No country or community is exempt. Indeed, the course of our own history can vouch for this. The deadliest shooting in a UK school was the Dunblane School Massacre of 1996, where 16 children and one teacher tragically lost their lives after a gunman walked onto school premises and opened fire. In the same year, a man plagued by paranoid schizophrenia gained access to St. Luke’s Church of England infants’ school in Wolverhampton, where he managed to injure three children and four adults in an attack. The saying is that history has a habit of repeating itself, and it’s done so recently. School teacher Ann Maguire was murdered by a knife-wielding 26

security & access control

student in 2014 as she was teaching a Spanish class. In November 2016, a 15-year-old student was stabbed by a group of people who had entered his school in Birmingham. What if, in both of these tragic cases, the attackers had intended to do more? It’s cases like all of these that highlight just how easy it is for wouldbe attackers to gain access into our current school buildings with minimal effort. It is also why we, as both the industry and the authorities, should make it our collective duty to prevent attackers gaining access, or lessen

the damage they can do should they make it onto school premises.

Timed Access Access control solutions are now widely available in the door hardware market with a wide range of functionality. One of the most useful functions for schools, though, is the ability to permit entry during a designated period of time, and then lockdown those entrances automatically after that period of time has passed.

Building & Facilities Management – March 2017

Security & Access Control

In effect, this means that when teachers and pupils are going in and out of schools during mornings, breaks and lunch times, entry points are opened automatically and locked to outsiders after.

Remote Lockdown Systems One of the most difficult parts of being a school caretaker or facilities manager is locking down entry points, simply because of the sheer amount that there could be to a school. To minimise the chances of unwanted intrusion, schools would benefit from having a central electronic remote locking system. Access control solutions can now be linked to all doors within a building and locked at the touch of a button. Control can also be given to other users within the building, so that responsibility can be divided between teachers, maintenance staff and office staff, if need be.

Latchbolt Monitors External security doors need to engage properly to be effective at stopping would-be intruders getting through. However, pupils often

leave doors ajar or not latched fully, either because they haven’t been taught to close the doors or, perhaps for younger children, they don’t have the strength to close them. A simple fix for this situation is to use latchbolt monitors. These work by sending a signal to a central monitoring station, giving confirmation of when the door is shut and secure.

Electronic Panic Exits Panic exits have long been purely mechanical to allow users safe and secure exit from a building in a state of emergency and, combined with an outside access device, to provide a simple means of accessing the door externally. However, there are now electromechanical exit devices on the market that can integrate with electronic access control systems to allow monitored safe and secure access. One of the latest innovations is the Briton 571 EL panic bar, which utilises an electronic motor to operate the door lock. This means the device is able to work with digital access control systems from the outside, but also operate as a mechanical

panic bar from within the building. Effectively, this makes the panic exit points safer and more secure as you can add access control measures to those points, whether it is for pupils, teachers or both.

Delay No More Understandably, security often falls to the bottom of the pecking order when budget and priorities are discussed on the UK school estate. Unlike our neighbors in the U.S., high-profile school violence cases on our shores are few and far between. Ultimately, this results in less awareness and importance placed on this issue. However, we should not wait for a next occurrence to take action; it may be too little too late. A 2016 article by The Telegraph’s education editor, Javier Espinoza, noted there’s been a 90-percent increase in knives being brought to school by children. Unquestionably, the chances of seeing a victim, or even multiple victims, are now higher than ever before. The problem may not be a question of “if,” but “when.” For more, visit Security & Access Control


Workplace Planning & Design

The Aspect Work Hub by Boss Design that offers intimacy and privacy for individuals working in solitude. It is perfect for universities, offices and retail environments. Shown here in the offices of AJ Gallagher in London.

Workplace design – creating natural habitats Oliver Ronald, Sales & Marketing Director at Boss Design, explains why habitats are now key to successful workplace design.


t’s long been accepted that workplace design is no longer just about the space available. Today, it’s all about how people work and are managed, and the technologies that enable their work. It’s also about finding new and better ways to structure time, and to design space that will bind the happiness, success and wellbeing of individuals. But how many of us actually view the workplace as a series of 28

Workplace Planning & Design

habitats? By definition, a habitat is a person’s usual or preferred surroundings, and given that we’ve started to make a connection between increased productivity and a healthy work environment, it makes sense for the workplace to be designed so that workers are supported in all their activities and corresponding surroundings. Of course, every organisation has its unique character in terms of strategies, culture, challenges and opportunities, but when creating an optimal work environment, there are six key habitats that need to be considered. Welcome: First impressions count, and the foyer or reception area is the place where visitors discover what defines an organisation. When planned correctly, this space helps

manage the flow of people and reflects the company’s overall brand. It can also perform as a business lounge, and by introducing a range of furniture options, can be exploited to maximise efficiency and utilisation. Hospitality is central to the users’ experience, but the welcome area also provides opportunities for helping visitors find their way, and ensures that waiting time is both comfortable and productive. Home: Everyone needs a home and many people require a dedicated workstation due to the nature of their work. Highly mobile workers do not necessarily need to own their own desk, but when they are in the office they simply need a place to work. Touchdown facilities provide access to tools and technology, and are accessible to more sedentary workers Building & Facilities Management – March 2017

Workplace Planning & Design for the sharing of information and experience. Enclaves or enclosed spaces should be located nearby for when people need to concentrate, make phone calls or conduct confidential interactions. Well-planned home spaces help people improve individual work processes, speed up the development of ideas, improve learning, and gain access to information quickly. Flow: These spaces are the primary paths through the workplace that provide plenty of opportunities for planned and unplanned encounters. When planned strategically, circulation spaces are about encouraging the serendipity associated with spontaneous informal exchanges. Knowledge moves quickly through networked groups and from chance encounters in the stair well, over the water cooler, in the reprographics section, etc. Sympathetically located standing height tables and bar stools can encourage spontaneous exchanges, and visual displays such as monitors and writable surfaces can support impromptu discussion and idea sharing. Collaboration: Collective intelligence outperforms individual intelligence. These days, people tend to be away from their desks holding meetings formally or informally, on or off campus, so ideally, collaboration settings should be located adjacent to home settings to assist in the speed

A stunning mix of Loop chairs and high tables, together with soft seating all by Boss Design, set the scene for the WorkCafé in the offices of Eon in Nottingham.

of the development of ideas and flow of knowledge. When teams need to concentrate or engage in confidential collaboration, both acoustic and visual privacy should be provided through dedicated spaces structures with high vertical surfaces. Technology, furniture and interior architecture should all be integrated to provide a plug and play environment. Formal Meet: Meeting environments are to accommodate planned and traditional meeting requirements - board meetings, seminars, client presentations or informal networking events. Spaces for staged meetings provide the means to share information at many levels and through many different styles. They are all about conveying the company image, learning and developing new ideas, and ultimately expediting effective decision making. People are spending increasingly long periods of time away from their desks in meetings. Hence, meeting spaces should be An innovative modular seating system from Komac by Boss Design takes flexible design to new heights. Raft+ offers specifiers thousands of layout dynamic – supporting configurations - from classic and distinctive, to fun and organic - and is different postures, perfect for receptions and foyers.

ensuring technology is accessible, and providing flexible furniture. Workcafé: This is a signature space that can define a company’s culture, improve productivity and become a magnet that attracts employees to the workplace. This habitat provides for a combination of working, socialising and refuelling, to activate under-utilised real estate and to foster employee productivity and wellbeing. It’s a compelling way to generate energy – a hub where people choose to work. Whereas a standard cafeteria’s activity spikes at breakfast and lunch, with some activity around break times, the Workcafé is a dynamic hub throughout the entire workday. By creating habitats in the workplace, the choice of office and contract furniture will further support these patterns of working and foster individual and corporate wellbeing. When applied successfully, it can mean that some workplaces don’t even look or feel like an office at all. They become less one-dimensional and more about social and collaborative networking spaces - successfully blending the seriousness of official business with the energetic vibe of a coffee café. For further information contact 01242 584897 or visit Workplace Planning & Design


Building & Refurbishment

A clash of perspective? One could imagine that architects and door hardware pioneers would constantly be clashing – the former strives for aesthetic perfection while the latter for functionality, safety and security. However Simon Osborne, Commercial Leader of Allegion UK, believes that it need not be this way.


frustrating game of giveand-take. That is what the common architect’s mindset must be when it comes to door hardware. Of course, there are many considerations when choosing door hardware. On choice, the globalisation of the industry means there are now vast ranges available on the market. On compliance, increasing media scrutiny means we must get it right or face potential backlash, while legislations that health and safety institutions and government bodies impose are constantly changing. This all makes today’s door hardware world a complex one that architects must contend with. Balancing aesthetics, security and safety needs, standards requirements and product integration is not an easy job and one that is seldom achieved, particularly on large commercial projects. Let’s face it - finding door hardware that looks good AND functions like it’s supposed to AND adheres to the necessary building codes AND integrates with other products all within the budget constraints, you would think, is probably a nigh on impossible task.

Looks matter To the architect, it is no surprise that the primary consideration is 30

Building & Refurbishment

aesthetics. For door hardware, it is best if it were invisible. A recent interview from our US headquarters with Marceli Botticelli, an architect with Payette, demonstrates this point perfectly. Botticelli shared some common thoughts across the architect’s world, saying that “architects like thin profiles and abstract designs, so door hardware by nature can be in conflict with that” and that while they know door hardware “serves a purpose”, they really just want it to “disappear from an opening as much as possible.” Whilst some door hardware components have gotten much better at concealing themselves, such as door closers, other components are naturally much harder to hide, and in some cases must be visible to be able to fulfil their purpose, such as panic exit devices. A point of contention for the architect and one of the first compromises. As some manufacturers have

tried making panic hardware with a more minimalist look, the tradeoff made is that they become less durable and functionality worsens – highlighting the difficult balancing act manufacturers and architects face in achieving each other’s’ dreams.

Safety, security and standards The next compromise an architect is commonly faced with is when they must take into account the level of security an opening needs. How you secure a main perimeter door varies greatly from an interior one, and then the type of interior space – storage, classroom or highly sensitive areas such as labs or data centres – also dictates the hardware used. Meeting standards also needs to be factored in. Is the opening fire-rated? Does it meet the accessibility requirements? All of these considerations directly influence the type of hardware that can be used on a door. It is at this point where it can Building & Facilities Management – March 2017

Building & Refurbishment

potentially get even stickier between manufacturer and architect, as while aesthetics are important, the ultimate priority of security and safety door hardware is to prioritise the health of building occupants and to satisfy the security aspects that the opening in question needs. As a result, architects have often had to compromise the flow of their desired buildings, and you can eventually end up with hundreds of different doors and components that don’t match with each other. The general effect becomes one that is clunky and clumsy, with integration not possible due to the mix of hardware unable to communicate with each other. This then causes a nightmare for facilities managers and the ongoing maintenance schedules and for any retrofitting that may be required in future.

A collaborative approach As more and more architects battle against their will to door hardware, it is here where manufacturers should be more collaborative and understanding in the approach right from the outset. The key to navigating this balancing act is by having a knowledgeable manufacturer on your side to understand what your visions are, what rooms are needed and how you intend for your building and openings to look. This way, recommendations and full scale

building solutions can be produced, as opposed to haphazard suggestions midway through a project. It is always ideal if an architect brings in the spec writer early in the process, such as when schematics are being done. This is when security and door design decisions are being made. While products may not be specified at this point, manufacturers can still provide guidance on whether or not something can be realised, or what options are available to accomplish an objective. There are a series of selections an architect makes before door hardware which then directly affects the hardware that can be

used. These selections include door material, profile, thickness, style dimensions and frame material. Such decisions can have a domino effect, and the sooner the manufacturer can get involved, the more likely it is that an architect’s exact vision can be achieved. Good collaboration involves lots of open dialogue, questioning and even drawing. Asking the architect to sketch their visions for an opening is when we as manufacturers can see what is wanted and thus recommend the products that will accomplish that goal. For more, visit Building & Refurbishment


Health & Safety

Lucion and HBI in new commercial partnership for workplace safety services Two leading risk management companies have come together in a new commercial partnership to extend their health and safety services offering.


ucion Services and Healthy Buildings International (HBI) have announced agreement on a reciprocal arrangement that will see the companies provide support services to each other so that each can better meet the wide ranging occupational safety needs of their customers. Under the new partnership Lucion will add legionella risk assessment and water monitoring to its existing range of asbestos and hazardous material surveying, analysis and remediation services. HBI operates UKAS accredited legionella risk assessment and monitoring regimes that will now be available from Lucion to complement the range of hazardous material management activities and support programmes it already provides. In addition, Lucion will also have the ability to link with other HBI services such as assessments for fire risk and indoor air quality. In return HBI will have access to Lucion’s specialist UKAS accredited laboratory facilities for detailed asbestos sampling and testing services, which includes scanning electron microscopy (SEM). This new capability will further extend HBI’s existing asbestos management support activities that take in surveying, consultancy and training provision. HBI will also be able to utilise Lucion’s expertise in


Health & Safety

CDM (Construction Design and Management) consultancy support and guidance to ensure client compliance with the latest safety regulations.

L-R: Mike Jamfrey of HBI with Phil Rozier of Lucion

Mike Jamfrey, Managing Director of HBI, said: “The complementary nature of the activities of the two companies makes this partnership a great fit and will help each of us to deliver more efficient and robust health and safety services.

Phil Rozier, Chief Commercial Officer of Lucion Services, said: “We’ve always adapted quickly and have been creative in our approach to supporting clients. The new arrangement with HBI is designed to ensure that both companies can best meet the growing range of specialist health and safety needs of their clients.

“The collaboration opens the door for a continuing exchange of ideas and knowledge which can only be positive for both companies – as well as our respective customers.”

“Both companies have shared values and a common approach to providing trusted advice and high quality support. This reciprocal services agreement will mean we can both provide customers with an increasingly holistic approach to risk management and safety compliance.” The new arrangements are designed to reinforce each company’s provision of comprehensive support to help clients meet safety compliance and risk management challenges.

HBI has provided UK and European-wide consultancy services since its formation in 1992 and operates from offices in Reading, Wakefield and Honiton.   Lucion was established in 2002 and has grown rapidly to create a group of environmental and occupational safety management companies, with a network of 12 regional offices around the country. More details at and

Building & Facilities Management – March 2017

Health & Safety

Kentec’s arrival at Bergen’s new airport terminal


new life safety system based around Kentec’s Syncro XT+ addressable extinguishing control panel technology is being installed in the new 4 billion Kroner (Euro 407m) terminal at Norway’s Bergen Flesland International Airport. Bergen Flesland’s new terminal will treble the airport’s capacity and will include a new dedicated train line connecting Flesland to Bergen city centre. The terminal building itself will be scalable, featuring all core functions, including check-in, baggage, storage systems, security control, and departure and arrival halls on two separate levels. Norwegian Brannslokkesystemer AS was commissioned to design and install a Novec 1230 extinguishing

system, controlled by a Kentec Syncro XT+ network comprising 11 multi-area addressable extinguishant control panels with loop powered status indicator units and using Apollo communications protocol. Brannslokkesystemer AS imports, designs and assembles automatic gas extinguishing systems for the marine and landbased market throughout Norway. Kentec’s Syncro XT+ control panels are the leading multi-area

addressable extinguishant control panel solution, fully approved to EN12094-1, EN54-2 and EN54-4. Syncro XT+ provides addressable detection over 1 or 2 loops with 16 Zone LED Indicators and is available with up to four extinguishant release control units built in.

The winners of International Safety Awards 2017 are announced


he British Safety Council has announced the winners of its 2017 International Safety Awards, which recognise and celebrate organisations from around the world which have shown a real dedication to keeping their workers and workplaces healthy and safe during the 2016 calendar year. This year, 531 organisations of all sizes and sectors won an International Safety Award, including businesses from the UK, Africa, Asia, India, mainland Europe and the Middle East. 31 organisations were awarded a distinction, 300 were awarded a merit and 200 organisations achieved a pass. The full list of winners is at: Mike Robinson, Chief Executive of the British Safety Council, said: “Sensible and proportionate management of health and safety risks at work brings lasting benefits for workers, their families, businesses and society as a whole. By celebrating and sharing the achievements of the

winners of the International Safety Awards, we encourage businesses all over the world to follow their lead and place employees’ health and safety at the heart of their business. “Our warmest congratulations to all the winners.” The winners are drawn from various industry sectors and include construction, housebuilding, civil and rail engineering companies, such as Connell Brothers Ltd, Ductclean (UK) and Amana Group; engineering and manufacturing businesses, such as Airbus UK Ltd, GlaxoSmithKline Montrose and ISS Facilities Services, as well as transport, distribution and logistics companies, such as Aberdeen International Airport, Bibby Distribution Limited and Nahdi Medical Company. The leisure sector is also well represented with winners, such as Arsenal Football Club and the Rugby Football Union’s Twickenham Stadium.

Mike Robinson added: “I look forward to celebrating the success of the International Safety Award winners at our spectacular 60th Anniversary and 2017 International Safety Awards Gala Dinner, which will be held at London’s Grosvenor House Hotel on the night of Friday 5 May 2017. “The black-tie event will be hosted by broadcaster Gabby Logan. It will feature a formal presentation of the awards, a fine dining experience and an evening of live entertainment and dancing.” To book go to: www. Health & Safety


Recycling & Waste Management

Nick Oettinger, managing director at R&R Beds, comments on the rise of furniture poverty in the UK and how recycling schemes can help families in need of basic household furniture.


etting home at the end of a long day and getting into bed for a well-earned rest – just one of the everyday activities not always possible for the 14 million UK families unable to afford one or more basic household goods like beds and mattresses1. This inability to purchase even the most basic of household items is known as furniture poverty; less conspicuous than fuel or food poverty but just as detrimental to everything from an individual’s sense of dignity to the ability to get a good night’s sleep. The number of UK households struggling to cope with these poor living conditions has more than doubled over the last 20 years2, with more and more families now living without basic amenities like washing machines, kettles, curtains, mattresses, beds and chairs. The lack of ability to afford these basic items can have dire consequences for an individual’s quality of life and can even perpetuate the poverty in which they live. Imagine, then, the difference that could be made to families living in relative poverty across the UK, if they could simply have access to a good quality mattress and get the restorative sleep that can make all the difference to their quality of life. Due to budget restrictions, social housing organisations are simply not able to source and provide mattresses of a suitable quality in order to facilitate a good night’s sleep for people living in social housing. R&R Beds, a Blackburn-based mattress manufacturer, is stepping in to offer its support through supplying local authorities, social housing groups, private landlords, charity groups and reuse organisations with high-quality mattresses. R&R beds is currently working on projects with local recyclers, charities and public sector organisations

to ensure everybody has access to a comfortable, durable mattress at home. By making sure that old and unwanted mattresses aren’t simply thrown away, but recycled and the reusable parts made into brand new, superior quality products, we can ensure these are distributed to families who really need them. One such project involves furniture reuse charity, Reuse Together, also based in Blackburn. With the aim of bringing a furniture recycling initiative to the region, the project contributes to the circular economy model, diverts products from landfill and offers costeffective pre-used furniture items to families in need. Reuse Together receives and recycles quality furniture, white goods, carpet tiles and other household items that

[1] of_the_UK_PSE_UK_first_results_summary_report_March_28.pdf

[2] poverty-hits-twice-as-many-british-households


Recycling & Waste Management

Building & Facilities Management – March 2017

Recycling & Waste Management

Putting Furniture Poverty to Bed would otherwise be disposed of, then offers them at affordable prices. From its head quarters in Glenfield Park, the company works with Together Housing Trust and Twin Valley Homes to identify those in need of furniture, and the appropriate re-usable items, diverting them from landfill, bringing both environmental and financial benefits. A good day will only follow from a good night’s sleep and we believe excellent quality mattresses should not be restricted to only those with high levels of disposable income. It makes no sense to dispose of re-useable furniture, especially when we know that these items can be broken down and used to create brand new, superior quality products. With the recycling technology and capabilities we have today, there is absolutely no need for families to resort to sleeping on floors and makeshift surfaces when they could be sleeping on a comfortable bed.

Rather than just getting rid of unwanted furniture, we want to raise awareness of the recycling opportunities available to us and how the resulting products can be put to good use by someone in need. We know that over 7.5 million mattresses in the UK are sent to landfill every year, which, with a good recycling and reuse process, could be made use of and appreciated by families in need in the region and across the UK. The public sector needs to step up efforts to identify and partner with more companies, charities, housing associations and recyclers to source good quality, affordable mattresses and beds for children and families living in furniture poverty. In doing so, they can help give these families the good night’s sleep they deserve and work towards ending furniture poverty in the UK. For more information about R&R Beds or to discuss any requirements, please visit Recycling & Waste Management


Catering & Vending

The high street is coming to the workplace David Lawlor, Sales & Marketing Director of International Paper Foodservice Europe


t’s impossible to not have noticed the growth of our coffee culture over the last 10-15 years, which is now represented by 9,237 coffee shops alone (independent and branded) with a turnover of £1bn*. Add in those outlets that are not primarily coffee, so maybe sandwich/ food retailers or bakeries and these numbers increase even further. By 2030, it is predicted that the coffee shop market will be so important to the UK economy that coffee shops themselves will outnumber pubs**. The figures are staggering, so it is not surprising that facilities managers within business and industry are responding to pressure to ensure Britain’s workforce is suitably refreshed with the high street-style hot beverage of their choice. The good news is that there is an answer, as gourmet vending, or self-service coffee is also booming. In Project Café 2017 UK, Allegra World Coffee Portal reports that with 8,200 machines sited across the UK, gourmet vending now outnumbers the branded chain market. For the facilities manager introducing a gourmet hot beverage vending service, perhaps alongside a sandwich or snack vending solution for staff, the choice of packaging - ie, the coffee cup, is an important one. There has been plenty of media scrutiny over coffee cups, focusing mostly on the question of their recyclability. Facilities managers who must meet Corporate Social Responsibility (CSR) targets need to be certain they are choosing the right packaging partner for them and that the products supplied are produced with sustainability high on the agenda. So what should facilities managers look for?

Provenance is increasing in importance and in packaging, this means understanding and knowing where the raw materials used in the manufacturing process come from and how they are sourced. Choosing packaging that carries a third party accreditation or certification is an important first step. When it comes to gourmet vending this means ensuring your paper cup meets the requirements of a recognised Certified Sourcing Programme. International Paper is SFI® Certified. This programme ensures the use of fibre from responsible and legal sources, and promotes responsible forest management. Certification to this standard requires an independent audit by an accredited certification body, which ensures key values are being observed, including the protection of biodiversity, at-risk species, wildlife habitat and water quality as well as ensuring the rights of indigenous people are being recognised and respected. In 2005, the SFI Programme was endorsed by the Programme for the Endorsement of Forest Certification, PEFC, after a detailed examination by a PEFC-approved assessor. Single-use packaging is important for any takeaway or vending service. Facilities managers should also therefore look for responsible suppliers who are committed to finding solutions for the waste that is generated. The Paper Cup Recovery & Recycling Group (PCRRG) is working with trade partners to promote the recovery and recycling of paper cups. The Paper Cup Manifesto was published last year to pull together cup recyclers, suppliers and the general public in this common aim. The traditional paper cup is not

* MCA 2016 © / BIFM, 11 Key Trends, June 2016, (foodservice outlets where food-to-go comprises 20% or more of sales)

** Project Café2017 UK, Allegra World Coffee Portal *** DIN CERTCO is an independent assessment and certification scheme that works with a broad range


Catering & Vending

your only option. You could also choose compostable cups, which are made from a biopolymer, such as PLA (corn starch) and which, when disposed of in an industrial composting facility will break down. These may, therefore, be disposed of with your site’s food waste. This may cover the choice of materials, but what about the other credentials of your supply partner? Sedex accreditation is becoming increasingly important across all sectors of British business and industry. Already widely used in retail sectors, Sedex, the Supplier Ethical Data Exchange, is a membership organisation dedicated to driving improvements in responsible and ethical business practices in global supply chains. To be registered with Sedex, businesses must be able to prove they operate in an ethical way with regards to the environment, employees and trading policies. The Sedex platform enables ethical supply chain data to be shared and means organisations seeking to ensure they are dealing with ethical companies and products can easily access information and track their suppliers’ performance, enabling them to see at a glance that their suppliers are sourcing ethically. International Paper Foodservice Europe manufactures paperboard and compostable foodservice packaging, including cups, from its facilities in Winsford, Cheshire and the USA. All its paperboard is SFI® chain of custody certified and its ecotainer® range is certified as compostable in an industrial composting facility by DIN CERTCO***. of products and services, enabling suppliers to document conformance to specified requirements

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