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AUGUST 2017 building & facilities facilities management management


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On the cover: TNG’s expertise fits the bill for new police HQ See page 9 for more details.

August 2017

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Contents News

Health & Safety



Star Players join BW


Sarah Daviner Accounts Manager

Katie Brehm

Health & Safety North moves to Manchester for its biggest ever conference and exhibition

Energy Management

Security & Access Control



How we saved Hertfordshire taxpayers £1m by reducing energy and carbon costs dramatically

SICK’s Visionary Camera Takes 3D Images in a Snapshot



How to spot the greenwashers from the genuine article

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Workplace Planning & Design


New telephone pod brings peace of mind

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Cleaning & Hygiene


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Tackling overheating in city centre apartments

Building & Facilities Management – August 2017



Star Players join BW


W: Workplace Experts has recruited a number of high profile industry professionals to further strengthen the BW team these are: Dale Harding – Commercial Director Alan Sandell – Project Director Clive Yorath – Contracts Manager Pete Flynn – Contracts Manager Dale Harding, previously the Managing Director of OD Interiors is appointed as Commercial Director of BW’s Core team, working closely with Peter Nagle in his new role as Operations Director. Dale has over 25 years of experience in the fit out and refurbishment sector, with companies such as Mansell, Overbury and Mitie Interiors. Dale Harding, Commercial Director at BW comments: “ I am delighted to be joining BW at this exciting next stage of its development. I have watched this dynamic business go from strength to strength and I am excited to be part of its continued success.” Alan Sandell joins from Overbury in the position of Project Director.

Alan began his career as a carpenter, quickly progressing through the management structure Alan Sandell to work on a number of high profile projects in both construction and fit out sector in the retail, education, leisure, media and commercial sectors. Alan Sandell, Project Director at BW says: “I am looking forward to pursuing the extensive opportunities presented by BW, It is a fantastic opportunity to share the wealth of knowledge and experience gained. I share the companies values and principles to deliver to the highest standards with in the industry.” Clive Yorath, previously Construction Director at Citysq Ltd will join BW as Contracts Manager. Clive has vast experience in the industry managing large projects across many sectors including high quality (end-user) residential, heavy structural commercial office refurbishment, Cat B office fit out and Grade listed offices. Clive Yorath, Contracts Manager at BW says: “When I left Citysq, I intentionally took time assessing a

Clive Yorath

Dale Harding

number of different businesses in the market and I was overwhelmed with BW’s authentic vision for the future of the business. There is a buzz about BW in the market and the progressive thinking behind that is palpable when you are with the team.” Pete Flynn has also been appointed as Contract Manager at BW, moving from Overbury, he is Chartered Builder and Chartered Civil Engineer with over 30 years of experience in the sector. Pete Flynn is delighted to join the equally experienced management team at BW, he says: “The BW team is very focused on delivering a great customer experience and journey with exciting plans to grow BW’s market share significantly in the next few years. This is a great time to join this dynamic and exciting business.” Visit to view some recently completed projects, our externally facing team and some recent company news.

New toggle latches from FDB Panel Fittings


hese new DIRAK toggle latches from FDB Panel Fittings offer the novel feature of a slider lock mechanism to prevent accidental opening or nuisance opening caused by excessive vibration. They are typically of value on specialist vehicles for compartment closure or on transit cases where the padlockable variant would also be particularly useful. These spring wire loop catches with hook plates are in tough AISI 304 stainless steel with slider locks in either stainless or Red ABS for greater visibility. FDB Panel Fittings and sister company FDB Electrical share their online shopping website at Further information on FDB products and services may be found at: www.fdb. 4

News Find the latest information and news on the FDB blog – www., or follow them

on twitter: fdbpanelfitting - also see www. Building & Facilities Management – August 2017

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BFM Magazine is partnering with the Contamination Expo Series 2017


FM Magazine has joined forces with the Contamination Expo Series 2017 as an official partner ahead of the event’s highly anticipated return on the 27th & 28th of September at ExCeL London. The Contamination Expo Series is simply unique; it’s Europe’s largest event designed to further the protection of the environment and management of contaminated land, water, and air by bringing together the latest solutions, the most innovative suppliers, and the industry’s greatest schedule of seminars led by the world’s most prominent experts. This standout exhibition regularly attracts partnerships with major players from across the industry. BFM

Magazine’s inclusion in the 2017 show only reinforces this reputation further and adds to the growing roster of large organisations choosing this event to showcase their latest offerings and ground-breaking innovations. Over 3,000 contamination professionals will flood the exhibition hall to engage with over 150 innovative environmental suppliers, 120 CPD-accredited and expert-led seminars, interactive debates, live demonstrations, one-to-one advice from industry experts, unparalleled networking opportunities, and much more. Guests can filter between areas dedicated to land remediation, hazardous materials, spill

response, clean air technology, geotechnical & geoenvironmental, nuclear decommissioning, and more, as well as the Flood Expo and M&CCE Expo next door. To discover more reasons why this event is unmissable and to book your free ticket, visit the Contamination Expo Series website. If you’re a supplier and are interested in exhibiting your products or services to the thousands of contamination professionals in attendance, contact Event Director Daniel Rogers on +44 (0)117 990 2005 or Daniel.

HGV contract parking arrives at key northern site


rom this summer, Onward Holdings Ltd, will be supplying much-needed, quality HGV contract parking spaces within 2.5 miles of junction 31 of the M62 in Yorkshire – one of the UK’s most sought-after distribution and manufacturing locations. This represents a golden opportunity for fleet operators requiring a northern base for their vehicles. This major new service offered by Onward Holdings, an established supplier of warehousing in the north of England, will significantly boost the options for haulage companies needing a cost-effective base. The location is ideally placed for fleet operators to take advantage of the recent multi-million pound investment promised by Associated



British Ports in the Port of Hull - sure to increase business in the area, particularly in the logistics sector. The large capacity of the site is expected to appeal to HGV fleet operators and owner-drivers who need a regular facility to store their vehicles securely overnight or for a variable amount of time. The site has space for a sizable number of HGVs with further capacity expected in the future. Vehicle safety is paramount at the site which is equipped with electronic gates, CCTV cameras and a full remote monitoring system. Haulage operators will be delighted to learn that various contract options are available to them, ranging from monthly to discounted annual contracts. This flexibility will be a great boon for those companies that are bound by seasonal variances in their workload and may not to wish to commit themselves to long-term contracts. Onward Holdings’ managing director, Neil Storey, said: “Many businesses are looking to have their fleets close to key routes in order to cut transportation time and costs. We aim to rescue them from the current shortage

of responsible, highly-secure HGV parking in the area. We are offering flexible, competitively priced terms which should help companies tap more easily into the improving economic situation in the north.” Set in one of the most important warehouse and distribution locations, the site offers parking close to many national and international online businesses as well as being within a short distance of the M62 with links to other major motorway networks. It could even become the permanent operating base for fleet operators with long term vision. Onward Holdings says it has already had enquiries from businesses in North Yorkshire and the south east of England who are looking to develop or expand in the north of England. Increasing demand from third party logistics providers has seen its warehouses being snapped up quickly and it is likely that the parking will follow suit. Family-run Onward Holdings specialises in operating highly competitively-priced industrial warehousing, in the north of England as well as retail parks and now secure, HGV parking.

Building & Facilities Management – August 2017


Hunter & Uro to launch key worker discount scheme


amily law firm Hunter & Uro is launching a new scheme to help key workers access its legal services at a discounted rate. The firm, which has practices in London and Bedfordshire, will offer a 20% discount on its standard hourly rates to eligible clients, who are typically performing public sector roles. Philip Hunter, Partner at Hunter & Uro, said: “We are delighted to be unveiling our key worker discount scheme. We recognise that there are people in our local communities who do an amazing job and provide essential services for our community on a daily basis but feel they cannot afford legal support when they need it.

“We wanted to do something practical that acknowledged the contribution made by these people and provide tangible support to them whenever they have a need for family law advice – for example with divorce, finance, pensions, separation, issues relating to children, or any other ongoing family legal issue.” Fellow Partner Pui Uro added: “We’re always looking for ways of making it easier for people to access our specialist family legal services, and we’re very proud to offer this new initiative for key workers. It follows our commitment to providing monthly payment plans and the imminent launch of our Pro-Bono Scheme.”

q 0800 243 919

Clients eligible for Hunter & Uro’s key workers discount scheme include: NHS staff • State sector teachers and nursery teachers • Police Officers • Community Support Officers • Prison Officers and prison staff • Probation service staff • Social workers • Firefighters • Ministry of Defence personnel • Environmental Health Officers • Highway Agency Traffic Officers. Key workers are required to provide evidence of employment, such as a payslip or a suitable contract of employment, to qualify for the scheme. Full details and terms and conditions are available on the Hunter & Uro website at www.



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CH&Co Group’s commercial division ups the ante with key appointments and promotions


H&Co Group’s commercial division has strengthened its commitment to providing the best innovative food and service to its clients through key operational and culinary appointments and promotions. This is part of the strategy to drive strong growth for the division, which includes the brands Ampersand, Ampersand Events and Chester Boyd, and make it the catering partner of choice for the UK’s venues, visitor attractions and events market. Sean Ritson has joined the team as Operational Director – Commercial. In this pivotal role, Sean is responsible for generating organic growth with the existing customer base, retaining all current contracts and driving future growth opportunities. He brings to the team 15 years’ experience in the competitive field of commercial retail businesses, having previously worked for some of Compass’ largest commercial B&I contracts and most recently as business director for bartlett mitchell, responsible for the Central London Business and Inn or Out Events. Sean’s skills in successfully motivating teams and delivering for both company and clients in highvolume environments, niche contracts and premium city contracts are

perfect for CH&Co Group’s diverse commercial division. Meanwhile, the commercial culinary team has also been strengthened with promotions that recognise the achievements of chefs from within the Group. The talented, Craft Guild of Chefs award-winning, Karen Poynter, has been promoted to Executive Chef – Commercial. Owen Hurley has also been promoted to Day Visitor Catering Development Chef and Luke Smith is now Executive Support Chef for Ampersand. As executive chef, Karen will support Owen and Luke to develop menus that meet and exceed the expectations of today’s demanding consumer. Their focus will be on ensuring the culinary teams continue producing innovative, seasonal dishes using fresh, quality ingredients with provenance that reflects the latest culinary trends and capture the individuality of each venue – from visitor attractions and historic royal palaces to London’s esteemed livery halls and unique event venues. Karen is celebrated for her dedication and enthusiasm to mentoring and nurturing culinary

talent within CH&Co Group and the wider industry. In her new role, she will continue to develop rising stars and encourage more female chefs to embrace an exciting career in hospitality. CH&Co Group’s commercial business provides exceptional catering and service to a diverse portfolio of clients including: visitor attractions catering, such as ZSL London Zoo, Birmingham Botanical Gardens and Royal Botanic Gardens, Kew; London’s revered livery halls; Historic Royal Palaces such as Kensington Palace and Hampton Court; and bespoke event catering at some of London’s most unique venues. Discover more at www.

Government framework win for BW: Workplace Experts


W has been awarded a position on the government framework agreement for the Southern lot of the Government Hubs FitOut Framework. One government department to use the framework will be HMRC; their current estate of 140 offices will be re-orientated into 13 modern regional centres. This is a 4-year framework that covers the South of the UK (South of Peterborough and Birmingham inclusive) for projects with a construction value of under £25m.



Anthony Brown, Sales and Marketing Director at BW, says: “Alongside the City University framework, this appointment further underpins our determination to secure several significant formal frameworks, taking the BW business to the next level.” Driven by innovation and characterised by transparency, personality and fit out expertise, London-based BW brings a commitment to delivering defect-free fit out and refurbishment projects to

London and the south of England. Visit wearebw. com to view some recently completed projects, our externally facing team and some recent company news.

Building & Facilities Management – August 2017

TNG’s expertise fits the bill for new police HQ

On The Cover

A new police building in Jersey has been delivered on budget and ahead of time thanks to the technical expertise of the team at TNG Consulting Engineers.


cting as M&E Co-ordinator, the Southampton-based engineering specialists provided both advisory and supervisory services for the purpose-built police station in La Route du Fort in St Helier. Directors Russ Pitman (MD) and Ralph Boden worked on behalf of the main contractor, ROK Regal Construction Ltd. TNG’s services included the assessment of the tendered design and the proposals for the mechanical and electrical systems, advice on the M&E programme of works and the management of the Ministry of Justice commissioning procedure.

Russ Pitman also chaired the M&E co-ordination meetings, carried out site inspections and was responsible for the commissioning programming for the £24M project. The new building is unique as it combines police headquarters with an operational police station, custody suite and emergency command centre. This means that for the first time ever, all of the States of Jersey Police functions are located together. Russ Pitman, TNG’s Managing Director said, “We were honoured to play a part in constructing this impressive building, which will play a critical role in serving the local community for many years to come.

“The TNG team pulled out all the stops to ensure this high profile project exceeded expectations, and we were delighted to complete the work ahead of schedule and within budget,” added Russ. The States of Jersey Police’s Chief Officer was so impressed by the Team’s work, that he wrote a personal letter of thanks. On The Cover


Energy Management

How we saved Hertfordshire taxpayers £1m by reducing energy and carbon costs dramatically James Heslam, Hertfordshire County Council Energy Manager


ike many councils, Hertfordshire County Council was under pressure to make savings to protect front line services and to reduce our carbon footprint. In 2010 a Carbon Reduction Tax (CRC) was introduced, adding to the cost the council was paying for its energy usage. Four years ago we set ourselves a goal to reduce our carbon and energy usage by 15% before 2018. But to our delight, we exceeded this target by three per cent – two years early. During this period, we have reduced the amount of carbon dioxide we are using by over 5,000 tonnes resulting in a saving of £1million for Hertfordshire taxpayers. Following this successful carbon reduction, the county council is now set to hit an even more ambitious target by bringing the total carbon reduction to 24% by April 2018.

So how did we do it? Armed with a tight budget, we embarked on a programme of carbon reduction across our corporate estate. The council has around 150 properties and I was aware through use of our AMR (Automatic Meter Readings) that the heating and cooling systems in the larger sites in particular were not operating efficiently. After discussions with our facilities management contractor and sustainability consultant, we were able to make significant savings by improving the operation of our heating and cooling systems 10

Energy Management

and our building management systems controlling them. Soon I realised that we needed to extend this approach across to the rest of our estate; our libraries, fire stations, day centres and youth buildings. This was a challenge: every building was different with varying heating systems and controls. But we knew that small tweaks – even in the more basic buildings – could reduce energy consumption significantly. For example, we found that typically boilers would be operating permanently when often it would be sufficient for them to only be doing so during working hours and for a small optimised time before hand. We introduced outside air temperature hold-offs which enabled boilers to switch off when the outside air temperature went above 15 degrees. We optimised the demands on boilers while they were in operation by linking this to the outside air temperatures and internal temperature set points we wanted them to achieve. We realised that high consuming chillers were kicking in rather than making use of the cool air outside, using up a lot of electricity. So we began to automatically switch them on only when the temperature went above 17 degrees. By doing this, we ensured that chillers and boilers never came on at the same time – saving energy. We introduced energy management policies such as office temperature ranges of 20-25 degrees and removed supplementary heating from our

Five top tips: • Check the basic timing and temperature control of the building heating systems • Look at the more detailed aspects of the heating and cooling plant and make sure it is working properly • Regularly monitor the building through use of AMRs to make sure that what you put in place has not been changed • Look at the lighting in the building to make sure that it is LED • Consider any investmentbased projects you might need to look at, focusing on the best return on investment buildings which would interfere with the heating and cooling systems whilst adding to the energy bill. We got the basics right in the first year and then we started rolling it out to the other parts of the estate in the second year, which took quite a long time. It was a juggling act as we were also trying to carry out LED upgrades throughout our properties. The work required a common sense approach coupled with technical expertise for some of the more complex items at larger sites. We also introduced a few separate individual technical projects running alongside these activities, such as introducing hydro-zip taps across our main sites and a precooling project in our Stevenage office, in which IT server rooms are cooled using air from outside rather than air conditioning units.

Building & Facilities Management – August 2017

Energy Management

Boat firm lets Energy Management take the strain This is only the beginning Now we’ve got our energy demand right down through the heating and cooling systems work, we also need to make sure through use of our AMR data and working with our technical teams that we maintain the high standards we have set. We also need to look at other opportunities to reduce our energy consumption, there are lots of things out there we can invest in, such as heating and cooling plant upgrades, insulation or renewables, but we need to look at those options and decide which are the most realistic to deliver. Our LED programme remains a work in progress - we’ve still got more buildings that we need to look at but we’re at the point now where we need to be looking into the next steps in terms of capital investment opportunities.

The biggest challenge? The biggest challenge of this work has been striking the balance between maintaining comfort levels in buildings, and keeping stakeholders on board while eliminating waste. We’ve managed to deal with any problems we’ve had along the way and deliver the project, while meeting stakeholders’ expectations. Delivering a project of this magnitude requires three key assets. Attention to detail, perseverance and a diplomatic approach! I was also very lucky to have support from management on the project to allow me to pursue certain ideas and implement policies. I’ve certainly learnt a lot about dealing with people and handling difficult situations, in addition to the many technical aspects of energy management.”


teve Retford from Energy Management LLP is proud to announce that popular holiday boat hire company Sally Narrowboats has renewed its contract with the Wiltshire-based company after achieving savings of over 10 per cent on its energy usage in the last 12 months. As well as powering a 26-strong fleet, Sally Narrowboats offer a full repair and maintenance service for passing traffic on the Kennet & Avon Canal at its dry dock facility in the picturesque Bradford-on-Avon Marina. Sally Narrowboats General Manager Mark Fraser says seeking external help in energy management has brought about noticeable benefits to the company, and not just financial. “Thanks to the energy efficiency measures put in place by Energy Management, we have reduced our energy usage by 10.3 per cent over the last year. “Energy Management assisted us with some upgrade works in our office space and in the workshop and warehouse as well as helping us negotiate the best possible deals with energy suppliers. “Originally, we had standard light

bulbs installed in high-level fittings that constantly needed changing and were troublesome to get to because of their location. We’ve since had LED lights fitted, which have a five-year lifespan, and less time is now spent on maintenance.” Energy usage can amount to a third of a company’s overall bills, yet, in the experience of Energy Management CEO Retford, an engineer with over 25 years of industry experience, there are obvious areas where savings are achievable. For example, as many as one in five invoices seen by Energy Management over the last two decades have been found to be inaccurate. These errors typically can result in an increase of 3-5 per cent of business energy bills. “Invoice validation is one of our core services. Whether it’s down to inaccurate meter readings, wrongly applied correction and volume factors or CCL and VAT charges, customers often pay more than they should for their energy.  Our invoice validation service uses a thorough invoice-checking system that shines a light on any errors, so that action can be taken to recover any overcharges as quickly as possible. Energy Management


Energy Management

Schools benefit from SPIE’s Energy Management initiatives – saving over £1 million in energy costs during first four years


PIE UK is delivering a high quality Facilities Maintenance (FM) service to over 70 schools in the UK across numerous private finance initiative (PFI) contracts. Located in the catchment areas of Scotland, Liverpool, Wirral, Salford, Manchester, Halton and Kirklees, West Yorkshire, these schools feature a range of facilities with energy management and improvement a priority. Already in the fifth year of 25-year term contracts, SPIE has saved many of these schools over £1 million in energy costs. These savings can be attributed to a bespoke, remotely managed energy monitoring and Building Management System (BMS). SPIE combines energy performance and system controls, delivering a proactive approach that’s coordinated with our central team of engineering and energy experts. This expertise supports our operational teams at each facility, with Facilities Management (FM) services extending right across these diverse contracts – often covering infrastructure and asset management including caretakers, swimming pools, engineering systems, energy monitoring and building management systems. Our engineers work alongside a central team of energy experts to provide clients with proactive energy specialists who carry out daily checks, adjustments and problem solving across many of the school buildings. This information is then used to change or modify system operations accordingly to improve building energy performance, whilst also setting targets for future improvements. Moreover, by closely aligning energy monitoring with BMS operations, our team can log performance, establish trends and quickly identify any operational issues that need to be resolved. Many of the PFI school contracts also feature a range of performance management reporting and benchmarking tasks, carried out by our Central Engineering Team, working closely with our local maintenance teams. These include water consumption data collection, energy and water use analysis, weather monitoring, target setting, meter reading and ‘in use’ analysis reconciliation, as well as BMS monitoring & scheduling, plus site visits for audits and reviews of systems and buildings. Sustainability-related benefits are being delivered across these PFI contracts, with improvement plans 12

Energy Management

resulting. One contract in particular, representing eight high schools and a primary school, has saved 384 tonnes of CO2 over a two-year period (2012-14). This is the equivalent of a standard car driving nearly 900,000 miles. There’s so much more that has yet to be achieved, including better connectivity to off-site monitoring, integration of expertise and reinvesting energy savings into new facilities. Our latest innovation features a plant refurbishment service that will improve life cycles, increase efficiency and minimise cost/operational disruption. Building & Facilities Management – August 2017

Energy Management

Make the most of your Building Management System


uilding Management Systems are often hailed by organisations such as the Carbon Trust as key to increasing commercial energy efficiency, stating that a well-controlled commercial building can be over 30% more efficient than one with no controls. However, they also acknowledge that in reality, about 90% of all building control systems are inadequate, costing industry and commerce over £500 million a year in additional energy costs. This is largely due to the fact that although more and more BMS systems are being installed into building developments, there is often no means of collecting, monitoring and targeting the data to analyse usage and ultimately reduce consumption and save money. There is however a simple solution to ensure that the potential benefits of BMS systems are not wasted -by integrating energy management software. A software solution such as eSight allows organisations to use collected data to recognise high energy usage and set targets to reduce consumption and costs. The information collected by the software is automatically composed by the software at defined intervals ensuring that up-to-date readings are available to users and can be analysed and reacted to quickly if necessary. The benefits of using energy management software are already being realised by large and small organisations across a range of sectors such as Education, Manufacturing and Aerospace. Carlsberg, the UK’s fourth largest brewer, have been able to monitor and target energy use to significantly reduce consumption and costs. Using a range of analysis techniques including performance, consumption and baseload analysis, as well as alarms and hourly-updating dashboards, Carlsberg were able to reduce their site water consumption by 10%, reduce effluent costs by 16% and overall energy consumption by 10%. This translated into a very significant cost saving and a rapid return on investment. Of course, a key factor in making any significant energy saving is getting staff, clients and customers involved in the cause. To achieve this, energy management software can provide features such as dashboards which display analysis graphs and alarms on one screen in a user-friendly format. Non-energy users can also monitor savings in a format that is easy to relate to with tools such as ENVI, which for example shows energy usage and savings on an easy to navigate dashboard. This information can then be displayed in public areas including receptions and lobbies to promote successful energy management and encourage staff and visitors to participate. For larger

companies with multiple sites, league tables are also an effective way of encouraging staff to reduce energy consumption. The software can calculate how much energy each site has saved over a given period relative to the size and demands of that site, so that organisations can acknowledge high achieving teams and promote some healthy competition to reduce energy usage. Successful organisations have proven that Building Management Systems can hold the key to reducing energy consumption – but only if the data collected from the system is monitored, analysed and targeted effectively. Through an intuitive and user-friendly interface, energy management software such as eSight allows users to perform that analysis and react to the findings to make savings almost immediately. With more integration of energy management systems alongside building management systems, the Carbon Trust’s claim that ‘90% of all building control systems are inadequate’ will undoubtedly no longer apply.

Energy Management



How to spot the greenwashers from the genuine article Sustainability and green cleaning are too often used as buzzwords in this industry, so how can facilities managers be sure that their cleaning contractor isn’t just paying lip service to their environmental concerns? Chris Parkes, operations director at Julius Rutherfoord & Co considers what sustainability means when it comes to contract cleaning & soft FM.


nfortunately, there are cleaning and soft FM outsourcing companies out there that simply use sustainability as a slogan as part of their branding. They don’t take initiatives seriously enough to make any impact beyond their own marketing materials. This can not only hamper their clients in reaching sustainability goals, but could also damage the reputations of everyone involved. It is crucial that companies which say they are working sustainably can prove that they are doing this in a clear and accurate way. Otherwise it undermines the sustainable agenda that truly green-thinking companies are working so hard to implement. So, what should facilities managers look out for when it comes to checking the green credentials of outsourced service providers?

Verification is key Firstly, there are a wealth of standards and accreditations to check – and independent verification is key. The best cleaning contractors will have earned internationallyrecognised environmental accreditations, such as ISO 14001, Carbon Smart certification, or be a registered upper tier waste carrier, among other credentials. Recent national or local award wins recognising sustainable business achievements are also desirable in a contractor – they signify an on14


going and continuous-improvement based approach to sustainability. An intelligent and flexible approach to transparency is also required, and the best outsourced contractors will act as a reliable partner for their clients, providing reporting on sustainability that helps them reach and document their own sustainability goals too. Accreditations like ISO 14001 mean that the company in question must produce assessments and ratings of its environmental impact, for instance. Other schemes to look out for include carbon reduction programmes – ask your contractor if they monitor their fleet emissions, for instance. And if not, why not? It is easy to achieve and can quickly identify inefficiencies, as well as help pinpoint any irresponsible driver behaviour. Reputable contractors will not only hold regular management meetings on their environmental impacts, but will also make their environmental reporting available to their clients, providing immediate access to the data in the most transparent way. Clear long-term sustainability targets are also a measure of how seriously a contractor is taking these projects, with regular updates on progress towards meeting these targets also made available to clients. And the best outsourcers will also seek to shape their own supply chain into a more sustainable mould. Companies should audit their sub-

contractors using sustainability as a measure of their performance, and provide a feedback loop through regular reviews and audits.

What does green look like First and foremost, the use of modern and efficient cleaning equipment is far more environmentally friendly than sluggish, outdated models. Ask your commercial cleaner if they are using Eco models, for instance. Facilities managers might also want to delve deeper – is the cleaning company opting for selfdosing, reusable bottles? These not only reduce wastage, but result in far more efficient ordering of consumables to minimize waste. When it comes to contract cleaning, most facilities managers are aware that some chemical ingredients in cleaning agents can cause skin allergies and asthma, and that others are corrosive and could cause burns, if they come into contact with skin. At the same time, cleaning chemicals can damage the surfaces they are meant to clean, not to mention the wider environment, if used inappropriately (in too high

Building & Facilities Management – August 2017

Sustainability concentration, or if spilled or wasted and washed into the water system). However, the misnomer persists in some quarters that harsh cleaning chemicals are required to get the best results. Innovations in the cleaning sector mean that the negative environmental and health impacts of cleaning products and equipment are being reduced all the time. A new family of cleaning chemicals that use biotechnology are increasingly entering the mainstream, for instance, and they are often more effective than their traditional counterparts, as well as being safer to handle and dispose of.

Alternative chemicals Cleaning chemicals based on biotechnology use enzymes and other biological molecules to break down substances to provide the cleaning action. These processes tend to require lower temperatures and pressures than more aggressive acid or alkali-based chemical cleaners. In addition, because enzyme-based cleaners are developed using the fungi or bacteria that are most effective at tackling a specific material, such as fat or oil, the clean is more thorough as the substrate is broken down, rather than being washed away. The resulting clean surface is also more hygienic as there is no organic material for future growth of unwanted bacteria. And because they are non-toxic, biological cleaning products can be used in a wider range of applications than chemicalbased products, such as food preparation areas and work surfaces. As well as alternatives to traditional cleaning chemicals, the best commercial cleaners will have a repertoire of green tools in their tool kit, including pure water systems that use ionised water for highly effective window cleaning results, microfibre cloths and diamond encrusted cleaning pads. The latter pads, for instance, use millions of microscopic diamonds to clean and polish the floor mechanically without the use of any chemicals. The result is a sparkling clean, non-slippery floor which requires no polish – perfect for high traffic hard floors, or historic

floors that could be damaged by chemical treatment. Limiting or even eliminating cleaning chemicals not only benefits the environment while producing a high standard of cleaning, but also brings health and safety advantages to both cleaning operatives and users of a facility. Sustainability isn’t limited to indoor cleaning and maintenance though – grounds maintenance teams can also contain their impact on the environment as far as possible by using natural solutions, for example. These include organic pest control options, such as companion planting to discourage harmful pests, and encouraging wildlife that will control garden pests naturally and boost the ecosystem.

Sustainability as a business model A true sustainable outsourcing partner would not only offer green products and services to its clients, but will have made sustainability part of its business model. Simple measures like energy-saving office design – from LED lights, low-flow toilets and segregated recycling bins to a roof covered with solar panels – should give a hint as to the true nature of a company’s sustainability commitment. Training and education are also very important, not just at the start of a cleaning operative’s career but as an ongoing process. The best contractors will take training very seriously, with training facilities on-site offering courses to staff that ideally are accredited by independent reputable organisations like the British Institute of Cleaning Science. The idea is to promote simpler and more sustainable cleaning processes, and to stay up-to-date with new environmentally-friendly procedures and best practice in health and safety.

Outsourcing contractors should also work with their clients to implement environmental initiatives, including recycling/ waste management solutions and introducing the latest innovative chemical-free cleaning methods in their facility. This type of partnership approach can help both parties reach sustainability goals, and boosts the reputational status of the facility being serviced as a true champion of best practice. Outsourcing companies that take the initiative in this authentic, open and measurable way will become the partner of choice for discerning facilities management clients.

About Julius Rutherfoord & Co Established in 1994, Julius Rutherfoord & Co has grown organically into a significant, high quality cleaning services organisation. From its home in Battersea it focuses on the London market. Premium services are delivered, based upon an in-house training academy, mandatory staff security vetting, investment in innovation and high levels of site supervision. The team provides a full range of cleaning services to some of the most iconic offices and buildings in London. With over 2,200 fully trained staff located in London, the organisation is fully equipped to service the most demanding clients whilst still delivering the personal touch. For more information on Julius Rutherfoord & Co’s services call 020 7819 6700, email sales@julius-r. or visit Sustainability



Understanding the relationship between sustainability and wellbeing


he importance of sustainability in the construction industry has come of age. What was initially considered by many to be a tick-box exercise has fast become a major design requirement. For many years the potential environmental impact of a project has been the catalyst for numerous key decisions. However more recently the focus of conversation has changed to encompass the impact that the built environment has on the health and wellbeing of occupants and users. For global businesses such as Sika, it is imperative that we not only consider the health and wellbeing of our employees, but also that we provide sustainable solutions that enable others to do the same. When considering the built environment sustainability is generally accepted to be vitally important, but for many years the main focus has been on the creation 16


of high-performance building fabrics and addressing the impact of global warming and resource depletion. As such, another important impact has on the whole been ignored – the impact of buildings on occupants. We spend a lot of time indoors – it is frequently stated that as much as 90% of our time is spent in artificial environments such as buildings and vehicles, and recent research has shown that at work, 90% of employees admit their work is affected by the quality of their environment. As a leading manufacturer of products working across multiple industry sectors (see watch?v=t4IKlZmXERg) and as a responsible employer, the health and wellbeing of our employees at Sika is vitally important. However, equal to this is the positive impact that our sustainable solutions enable project teams to

incorporate into their designs. So, what should we be doing to improve the impact that buildings have on occupant wellbeing? Possibly, the most obvious measure relates to indoor air quality. This can be addressed for example by specifying products such as floor and wall finishes, furnishings, interior paints and adhesives that offer low or zero VOC (Volatile Organic Compound), formaldehyde and chemicals of concern content. By careful choice of the building products we use, we can at a stroke improve indoor air quality and have a major influence on the health, wellbeing and productivity of building occupants. However, as the World Green Building Council states, “there is a difference between environments that are simply not harmful – i.e. the absence of ‘bad’ – and environments that positively encourage health and wellbeing,

Building & Facilities Management – August 2017

Sustainability and stimulate productivity.”* Exposure to different light sources and levels can affect the circadian rhythm, the inbuilt cycle that tells our bodies when to sleep, wake, eat and regulates many physiological processes. As such, circadian rhythm disruption has been linked to increased BMI, obesity, mood disorders, depression and decreased duration and quality of sleep. In turn, exposure to daylight in buildings can reduce work stress and dissatisfaction, and in healthcare settings has even been linked to a reduction in pain medication requirements and a shorter average length of stay. Thermal comfort has been identified by many as having a significant impact on workplace satisfaction. It has been suggested that higher temperatures are less tolerated and have a greater impact on productivity than colder temperatures. However, user control over one’s thermal comfort by opening a window or rooflight to increase the air flow/ speed across the occupant’s body, for example, increases a person’s tolerance of temperature extremes. Further to this, there is a growing recognition of the benefits of considering Biophilia – the relationship between humans and nature and the effect that contact with the natural environment has upon our health and wellbeing in building design. Although closely linked to the effect of daylight, views of nature are thought to lower stress, improve cognitive function and enhance creativity. Appropriate consideration of these areas during the design phase will potentially go a long way to improving occupant’s wellbeing, but in a drive to prove the positive effects of thermal comfort, biophilia, indoor air quality and the like, we run the risk of narrowing our focus by separating them out. As a result, we are at risk of missing out on the big picture as all of these factors are actually intrinsically linked – increasing plant-life indoors increases air quality and biophilia opportunities; increasing glazing increases

biophilia opportunities and natural light, and depending upon window type – airflow, therefore improving thermal comfort and air quality etc. Industry standards such as BREEAM and the WELL Building Standard are one way of making sure we think about all of these elements as a holistic solution rather than their individual benefits. To further this, it is interesting that at the end of last year, it was announced that these standards, both of which promote an all-encompassing approach to sustainability and wellbeing, would mutually recognise specific credits. This collaboration will make it easier for projects pursuing both standards, which could be what the industry needs to help create a drive to improve our indoor environments with a structure and process that lets us identify the right products and benchmark best practice for indoor environments. Every day we spend a vast amount of our time indoors and every day design teams and specifiers are making decisions about buildings that affect our health and wellbeing. It’s reassuring to know that as a global brand, Sika has a clear understanding that all aspects of sustainability and wellbeing impact each other and that the company strives to provide solutions that help others foster this approach. From green roofs and low VOC/ emissions flooring systems and wall coatings, to sealing and bonding systems that enable the incorporation of increased glazing areas Sika provide sustainable solutions that enable others to positively impact on building occupants health and wellbeing. It is this wide appreciation and understanding that will help to drive the improvement of building interiors and ultimately lead to improved occupier health, happiness, productivity, retention and wellbeing. To find out more about the impact Sika are making every day, visit about-us/sika-everyday.html or for information on sustainability visit group/sustainability.html

New App to Quantify Sustainability of Coil Coatings


eckers Group, leading worldwide supplier of coil coatings, just launched a tool to quantify the sustainability of its coating products. The Beckers SI app is designed for architects, designers, building planners and steel makers: individuals or companies who are involved in the planning or construction of a building and aim to work with green materials without compromising on the design. For different applications such as roofing or façade systems, the Beckers SI app shows users the collective impact of the materials used to make the coating as well as the value certain functions add to a construction. This enables them to make an educated decision and can also be rewarded by green building rating schemes such as LEED and BREAM. “At Beckers, we strongly believe in providing solutions that meet today’s needs without compromising those of future generations. The Beckers SI app offers an easy way to find more sustainable coil coating materials and shows clearly that our coatings can do much more than decorate,” says Bernd Vogel, Chief Technology Officer of Beckers. The Beckers SI app is based on the Beckers Sustainability Index and part of the company’s digital sustainability reporting. http://

* Health,Wellbeing & Productivity in Offices: The next chapter for green building – World Green Building Council.



Workplace Planning & Design

New telephone pod brings peace of mind In response to the trend for enclosed private areas that facilitate individual headspace and support increased focus and privacy in the workplace, Boss Design has widened its popular range of telephone pods to include TP4.


P4 provides a much-needed place to concentrate and deliberate, and is ergonomically a better solution for short-term periods of focused work. Incorporating an integral shelving option, this latest pod provides the ideal area to make private calls and encourages creative and individual working - all vital for a more productive working environment. Commenting on this latest addition, Sales Director, Oliver Ronald, says: “Lack of privacy and noise are two of the biggest gripes of the open plan office. Our popular range of telephone pods not only help eliminate distractions, they are designed to meet the needs of the multi- workplace. “TP4 goes one step further in providing the perfect getaway space to ‘drop in’ to or make a private call, by offering a short-term solution to focused working that many offices can’t provide. It also leaves meeting 18

Workplace Planning & Design

Pictured here; the new TP4 telephone pod provides a much-needed place to focus, concentrate and deliberate, and is ergonomically a better solution for short-term periods of focused work.

rooms free for larger groups that need the space,” adds Oliver. TP4 is PIR operated, featuring single LED down lights, LED extrusion in the square tile and LED sheet tiling - enabling the whole panel to be illuminated - to support close, accurate working. Exterior wooden cladding options, together with an extensive choice of fabric bands and white, red and green occupancy lighting, all contribute to the optimum look and feel of this model. Furthermore, the pod may be personalised to suit individual business needs and branding.

Alongside TP4, Boss Design offers three other telephone pods. Whilst TP1 provides the perfect getaway space and offers the ideal solution for individual privacy, TP2 comes complete with a shelving area to place working or personal items, and is perfect for short periods of headspace. TP3 incorporates all of these features with the added option of personalising the space with branding or other designs. Contact: Boss Design: +44 (0) 1384 455570 Boss Design London Showroom: +44 (0) 20 7253 0364

Building & Facilities Management – August 2017

Healthcare Estates Conference. Exhibition. Dinner. Awards. 10-11 October 2017 Manchester Central

200+ 3,849 No.1 Official 2016 Total attendance including visitors, delegates, speakers & dinner guests

Companies exhibit their latest products & services

Event in the UK for health estates, engineering, and facilities professionals

Call: 01892 518877 for stand availability or for more information visit

Book your stand today... @HCEstates

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Meet specifiers and decisionmakers responsible for controlling NHS budgets

£350 +VAT per M2

Contact the team for further availability and prices. Call: 01892 518877 email:

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Gain valuable feedback and insights that can feed into your new product and business development processes

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Healthcare Estates is a truly unique event in the UK market – the only national conference and exhibition to bring together those who fund, design, build, manage, and maintain the UK’s healthcare facilities. Raise your profile in the healthcare sector, and gain a genuine competitive advantage

Talk directly to ‘front line’ staff about the challenges they face and how your products and service can help them to address them

Shell Scheme £385 +VAT per M2

Contact the team for further availability and prices. Call: 01892 518877 email:



Tackling overheating in city centre apartments Mark Deeney, business development director for Glen Dimplex Heating & Ventilation, explores the challenges faced when heating and cooling modern apartment buildings – and examines a ‘loopy’ new approach which could revolutionise the way we heat multi-occupancy residential buildings.


urrent new build dwellings in the UK are at risk of overheating due to a number of factors which include more stringent regulations on air tightness and fabric performance, increased living density, single aspect apartment design and high internal gains. This risk is exacerbated in city centre multiresidential buildings, where internal gains and solar gains can be more significant due to an increased urban living density. Modern apartment buildings in the UK range from two storey buildings to in excess of 90 storeys and now represent more than 50 per cent of the planned new build housing stock. Currently, there are approximately 500 projects greater than 15 storeys planned for the UK in the next ten years. Whilst these towers have different design considerations to other apartment or multi-residential buildings, they share some common



constraints, which restrict the ability of the designer to successfully adopt passive cooling measures. Namely, these include: • External noise from wind or traffic influencing window operation behaviour • Window restrictions due to tower height • Concerns about air pollution influencing window operation behaviour • Maximisation of the site footprint for lettable floor space • High density living space • A trend toward centralised heat generation plant • Lack of coordinated control for mechanical ventilation and heating technologies Overheating can be addressed using mechanical cooling via dedicated chiller plant and a chilled water network, but this often masks the symptom without addressing the cause. BRE identified that the heating networks in some buildings were failing to perform as expected by the designers, which has been anecdotally discussed in other studies, such as the Seagar distillery published by AECOM/CIBSE. It identified that the heating networks are losing more than 50 per cent of the total energy produced during distribution

and predict poorer results in future nearly zero-energy buildings (NZEB) planned as dwellings for London. This not only causes an increase in the energy consumption of these dwellings but also inadvertently increases corridor and apartment temperatures to unacceptable levels. Consideration of performance and selection of the distribution system and centralised plant are key areas where a designer can regain control for the building design. To overcome this issue, the new Zeroth Energy System from Glen Dimplex Heating & Ventilation (GDHV) offers an innovative new approach to heating and cooling city apartments. By creating a series of ‘energy loops’ within the building, this alternate distribution design will not only save energy but also improve the thermal comfort of the occupants by significantly reducing the corridor temperatures and providing a lower CAPEX option for comfort cooling when compared with a traditional chiller system. In addition to using conventional, readily available technologies, Zeroth also facilitates a greater opportunity for the capture of waste heat/cool currently inaccessible to the majority of UK buildings. Work done to date by GDHV has shown an energy network can improve its efficiency from less than 50 per cent to 98 per cent using Zeroth, which equates to substantial energy and monetary savings.

Building & Facilities Management – August 2017

Zeroth Energy System: how it works The new Zeroth Energy System from Glen Dimplex Heating & Ventilation (GDHV) delivers localised control to provide comfortable temperatures within apartments, reduce overheating in communal areas and ensure residents only pay for the heating or cooling they use. Those living in modern apartment blocks face a common issue of uncomfortable temperatures and extra costs. This is a direct a result of building heating systems typically having just one option to accommodate all residents. As a result systems ‘run hot’, with communal areas known to top 36°C year round and those with windows receiving direct sunlight broiling in their apartments. Plus, with the costs of heating system losses spread across all residents, they can easily find themselves paying extra for the discomfort. The Zeroth Energy System overcomes these issues by creating a series of ‘energy loops’ within the building, replacing the high temperature system with a cool, low pressure system, maintained by the building’s central plant room. With Zeroth, low temperature water flows around the building’s main loop to each apartment, which all have their own ‘mini loop’ where an individual heat pump produces heated or chilled water to the desired temperature. The water can then be passed to fan coils, which deliver warm or cold air into a room through vents in the ceiling or wall, or to underfloor heating, or smart electrical, fan-assisted wet radiators. Excess heat generated within the apartments is passed back into the main loop. This means the central plant only needs to fill the balance of heating for the entire building, rather than servicing the total heating or cooling requirements of every resident at once. It is more environmentally friendly, as less total energy is required to heat and cool the entire building, and it is far more cost effective, the benefit of which can be passed on directly to residents in the form of lower average heating or cooling bills. For more details call 0800 028 6122.

Andrews Provides Chilled Out Music



ire of a 50kW chiller coupled to air handling units enabled Andrews Chiller Hire to achieve and maintain the correct temperature within a temporary music rooms at a South East University whilst the main Music Hall underwent major internal renovation. Achieving the perfect environment ensured students could actively continue on their music degree courses, uninterrupted. Fluctuations in temperature ultimately affect humidity, which can be a complicating factor when examining the effect of increases in temperature on musical instruments. Both reed and stringed instruments suffer, not only affecting the actual sound but also minute delays in timing. In stringed instruments such as violins higher temperatures decrease the tension in the string, changing the way the bow pulls on each string. In reed instruments, such as an organ, the dimension of the pipes change, altering the sound. For degree course students these changes may have an unnerving experience, therefore the University needed to ensure that the new temporary music rooms could maintain a constant environment. As a leading chiller hire specialist, Andrews Sykes has a broad knowledge and considerable experience in providing solutions that will reduce and stabilise temperatures. It also operates with one of the large ranges of chillers which ensures it can cope with any situations and with a nation-wide network of depots a solutions is always close at hand. When contacted by the SE England University a same-day site survey was conducted and it was decided that the Andrews 50kW chiller and a number

air handling units would create the perfect temperature controlled environment. The units were commissioned for use within hours of arrival on site, allowing the University to achieve and maintain the optimum playing conditions inside the temporary music rooms. As the campus has considerable foot traffic, care was taken to keep the hoses above head height to eliminated trip hazards. The Andrews 50kW fluid air chiller circulates chilled water to each of the air handling units. Warm air from the music rooms is drawn into the lower portion of the air handling units, then passes over the ‘cold’ coils resulting in a drop in temperature, the cooler air is then gently blown back into room from the top vents. Since temperature change will depend on air flow, air temperature and humidity, the Andrews Chiller solutions had to adjust automatically to these variants. The campus maintenance team and lectures alike where delighted with the results achieved by Andrews Chiller Hire, it created the perfect temporary cooling solution that ran through-out the length of renovation works. It gave the University effective climate control, enabling all music courses to continue without any disruption. HVAC



Tansun’s infrared heaters save church thousands of pounds a year Tansun have replaced the inefficient underfloor heating system at St Michael’s Church in Wolverhampton with highly efficient infrared heaters saving over 75% in energy costs.


he church’s congregation desperately sought a permanent heating solution to keep them warm during their services that didn’t take hours to preheat. Their previous underfloor heating had to be switched on three days before Sunday service. This meant that for the winter months, the heating system had to be turned on at midday on Thursday so that the church would be warm enough for the Sunday service. This proved to be very costly, and was unsustainable for the church. Tansun’s Apollo infrared space heaters were chosen for the church as they were powerful enough to heat large buildings with high ceilings. Tansun offers a range of bracketry so the space heaters could be mounted at the appropriate angle to warm those below. Parish priest Reverend Father Stephen Squires said: “We have tried for years to find an effective heating solution for this church and the Tansun heating system is the only one we have found that provides an effective heating solution whilst dramatically reducing our heating costs. We are now saving over 75% per annum.” The results from the changeover to Tansun’s high quality space heaters are self-evident. The church now only has to turn on the infrared heaters exactly when the heat is required. This has enabled the church to save a staggering 79% per annum on their heating. 22


The figures below show the heating costs for the church for the same period before and after installing the Tansun Apollo infrared space heaters. All the figures are data provided by Saint Michael’s church. Sept - March (Old heating system)

Sept - March (Tansun heating system)

Sept: £29.95

Sept: £6.49

Oct: £388.36

Oct: £44.00

Nov: £168.17

Nov: £92.67

Dec: £1546.15

Dec: £254.77

Jan: £404.69

Jan: £243.23

Feb: £1050.43

Feb: £153.27

Mar: £707.81

Mar: £95.33

Total: £4295.56

Total: £889.76

The Tansun Apollo A3E quartz infrared space heater is one of the largest in the Apollo range. This particular infrared space heater is a popular solution for the heating of large buildings such as factories, warehouses and areas like Saint Michael’s Church with a much larger floor space. As with the other space heaters in the range also used at the church; the A3E is robust, yet lightweight and has integral heat sinks built in to keep the heater’s overall running temperature low.

Tansun advised the congregation that each area of the church would require a different heating solution. This led to them installing a variety of different size and output Apollo space heaters to different parts of the church in order to suit the need of each particular area. The Tansun Apollo space heaters are manufactured in the UK with smooth parabolic reflectors which help direct the heat outwards, giving an effective and instant heating solution. The space heater comes as standard with three phase wiring built into the heater, and is available in power configurations of 6kW, 9kW all the way up to 12kW. All of Tansun’s products are made in the UK and are designed using premium components. The company has been established for 35 years and pioneered the concept of infrared electric heaters alongside Philips technology. Tansun has the largest range of domestic, commercial and industry infrared heaters in the world, providing maintenance-free, safe and effective heating appliances for customers up and down the country.      Further information is available from Tansun on 0121 580 6200, by emailing or by visiting the company’s website at

Building & Facilities Management – August 2017

Health & Safety

Health & Safety North moves to Manchester for its biggest ever conference and exhibition


his year’s Health & Safety North conference and exhibition will take place in Manchester for the first time to accommodate growing attendance numbers over the past decade. The 2017 edition has moved from Bolton to the larger EventCity venue in Manchester, where it is expected to attract 2,000 visitors and 200 exhibitors. The move to the centrally-located EventCity, the second largest venue outside London, also enables the inaugural Fire Safety North event to run alongside Health & Safety North. Running from 10 to 11th October 2017, the event, the biggest of its kind in the north of England, is set to attract professionals from across the region for two days of educational seminars, industry debates, networking opportunities and equipment displays. The main conference programme, curated by the event’s educational partner the British Safety Council, promises invaluable presentations from a line-up of industry leaders. Highlights will include a session on the results of a new Britain’s Healthiest Workplace survey and a legal update from legal firm Clyde & Co. Meanwhile, the Safer Logistics Theatre, sponsored by 3M, provides a forum for panel debates on topics including fall protection, hearing and respiratory health. Leading industry organisations will be represented at the event, including the National Examination Board for Occupational Safety and Health (NEBOSH), the Institute for Occupational Safety and Health (IOSH), the British Safety Industry Federation (BSIF), the Energy Institute and the International Institute of Risk & Safety Management (IIRSM). Tim Else, event director at Western Business Exhibitions, which organises the event, said: “After 10 excellent years at the Bolton Arena, the growing

volume of exhibitors wanting to participate and the growing need to satisfy the educational requirements for the visitors to the event was such that we had to seek a larger venue. By moving to Manchester we have more space to meet that demand. “There is no other event in the north of England providing this level of education, debate and networking for professionals whose job involves health and safety. With thanks to our partners and sponsors, we’ve put together another great programme and look forward to welcoming the safety and health community to our new home in the north.”

Free registration is now open. To register and view the full educational programme online, visit: Health & Safety


Health & Safety

Seven steps to successful safety usage and handling of chemicals Roy Simmons,Senior Consultant, Environmental Science Ltd


he awareness of dangerous potentials in any field of work activity will always help reduce the likelihood of harm to people, when they themselves take appropriate safeguard actions. Notably this requires effective communication of known phenomena and situations and at a level that persons involved can rapidly associate with their specific work activity and workplace. The following steps discuss seven steps that can lead to successful safety handling of chemicals in the workplace.

Step 1 – Provision of a fully compliant international GHS Safety Data Sheet Instead of rambling through amounts of variable information and standards from a number of chemical classification agencies throughout the world, today we should be looking for fully compliant Globally Harmonised System (GHS) Safety Data Sheets. These data sheets are very comprehensive and technical in content, covering many different chemical characteristics and user aspects. They contain 16 mandatory sections and in the main, can only be appreciated by chemists and health and safety professionals. So let’s go on to see how this information can be used.

Step 2 – Management Assessment The Management should carry out assessment of specific harm potentials to people and the environment resulting from their workplace activities. In business operations, health and safety managers assess a variety of specific harms that can be encountered in 24

Health & Safety

various processes, both to operatives in direct employment, clients and associated businesses. This assessment must also address any possible impacts on the environment. Many will recognise that this comes under the Control of Substances Hazardous to Health (COSHH) and the Environmental Regulations. Regrettably some in the past have failed in this quest by assuming that all that was required was to complete a checklist or using a computer program. This approach completely misses out what actually happens on site and the numerous workplace activities carried out by operatives. In this regard, it is recommended that a proper assessment be conducted which should include actual onsite safety inspection and assessment of the chemicals, process, usage, worker exposure, etc. It should be noted that this is a fairly technical and skilled work, which should be carried out by trained people. A record of the overall COSHH assessment should be documented.

proved to be ineffective. To be more effective, a colour coded graphic hazard identification and protective actions can be provided on a single A4 laminated sheet, which is placed directly at the operational worksite. This graphical presentation is known in industry as, Workplace Activity Safety Protection Sheet (WASPS). WASPS simply and clearly present hazards to the workforce at a glance.

Step 4 – Management Routine Inspections Management should conduct routine inspection of PPE quality and control measures. Having put the provisions of a safety system in place, frequent inspections are required to see that they are being properly applied. Compliance in use is paramount to safety and that any shortcomings need to be recorded and revisions to practice implemented where necessary.

Step 5 – Product Step 3 – Management Packaging and Transportation Communication Communication of specific hazardous processes along with identified safety and protective control measures by Management to the workforce. This step is probably the most important in the whole exercise of safety alert, that of effective communication and at the level work to which the operatives can easily understand. Today many employees in the UK, their first language is not English, or maybe they just have poor reading skills. In communicating specific hazards relating to a given work process, the provided protective equipments and control measures, it has been found that statements, pictures on the wall notice boards are too remote and have been

Management must ensure that the packaging and transportation of their products are in accordance with Environmental disposal Regulations. It is important to pay attention to how chemicals on-site relate to segregation type, types of containers and storage, quantities, clear hazard markings and emergency action routines. Of course chemical products, byproducts, emissions and waste materials must not remain on-site. Routines right across the processes need to be put in place and recorded in accordance with the various Regulations for Transport and effective waste disposal.

Building & Facilities Management – August 2017

Health & Safety

Step 6 – Record Keeping Management should keep complete records of steps 1-5 with assessment dates. This is paramount especially for when inspection is carried out by local enforcement authorities and insurance companies. Important to the financial aspects of a business is the element of satisfactory safety operations on all fronts, nonetheless of chemical operations. Complete records of all the above-mentioned steps are very useful in compliance with regulatory requirements. The records should include GHS Material Safety Data Sheets, COSHH Risk Assessment and Hazard Sheets (such as WASPS).

Step 7 – A Periodic Review of Safety Records and Regulations Management need to be aware of the ever increasing number of changes occurring nationally and globally to safety regulations and how these could affect their own businesses and the application of these in a given business sector. For example, some companies have adopted a standard practice to review and update their Safety Data Sheets on a yearly basis. The result of this review is then implemented in their COSHH assessments. Whatever method taken, periodic review is a must. Good sources of news are health and safety periodicals and on-line reviews from the UK Health and Safety Executive.

FSDF announces Health and Safety Awards 2017 winners


he Food Storage and Distribution Federation (FSDF) has a number of initiatives which focuses on its members’ health and safety performance, which aim to raise awareness and communication within organisations, as well as encourage greater accountability within all levels of an organisation. The Federation’s Health and Safety Awards, which recognise excellence in health and safety on an individual and company wide level, invites members to nominate for three awards: Individual Award – Recognises individuals whose contributions have made an exceptional difference to health and safety in their workplace. Company Award – This award acknowledges an initiative, project or a new product which enhances the food storage and distribution industry’s health and safety record. There are two awards in this category, one for a full member company and one for an associate member. Chris Sturman, CEO of FSDF, said: “Entries for the 2017 Awards were again of a high standard, and the results were due to be announced that the FSDF Annual Lunch, scheduled to be held 24th May at Old Trafford, the home of Manchester United FC. Unfortunately, the lunch was cancelled at less than 12 hours notice after the barbaric bombing at the Arianne Grande concert at Manchester Arena on the previous Monday evening.  “The Annual Lunch has now been re-arranged with the earliest date being Thursday 19th October, and the Awards for the best FSDF Member Company and FSDF best Individual will be presented then. To avoid keeping all the contenders in suspense until October, we have now announced all the winners.” The winner of FSDF Full Member Company 2017 is Brakes, Reading Distribution Centre. The judges said that this entry stood out, with a clear statement of the objective and identified the successful result of team engagement and staff turnover reduction.

Ian Harvey of Partner Logistics, Wisbech, won the FSDF Individual Award. Ian successfully designed and installed, with engineering and operations colleagues, a new bespoke safety system for high level working which eliminated the risk of working at height in a high bay cold store environment. As a result of this successful introduction, the system was then installed at three other similar cold store facilities, one in UK, and others in continental Europe. The winner of FSDF Associate member 2017 is Marshall Fleet Solutions of Cambridge. Their Managing Director, George Ralph, was presented with their trophy at a recent FSDF Regional Brexit Workshop. The Marshalls entry had shown particular evidence of identifying and providing specific successful solutions as an integral part of their service package. Mr Sturman continued: “We are very aware and grateful for all the work that goes into the preparation of the submissions, and we encourage those who did not win this time, and the wider FSDF member companies, to keep up their focus on health and safety. We know there is a lot of hard work going on making FSDF member facilities a safer place to work, and are sure there are lots of other tales of excellence to be exposed and celebrated.” To find out more about the FSDF’s health and safety initiatives go to Chris Sturman is the CEO of FSDF, the sole UK trade body that focuses on representing and supporting the interests of the entire food and drink logistics industry. Health & Safety


Security & Access Control

SICK’s Visionary Camera Takes 3D Images in a Snapshot SICK has launched the Visionary-T, its first robust, industrial imaging camera to capture high-resolution 3D data with a single ‘snapshot’, whether the object is stationary or moving.


he SICK Visionary-T uses high-resolution Time-of– Flight (TOF) technology to achieve superior quality 3D imaging for vision applications. Unlike 3D vision systems based on laser triangulation, the 3D image is captured with one shot of light, without the need to profile a moving object. While single shot imaging systems have already been introduced for consumer applications, the IP67rated SICK Visionary-T is designed for 24/7 industrial use in rugged conditions. The camera therefore offers an affordable alternative to high-end 3D vision systems so that manufacturers and machine builders can integrate 3D imaging into intrusion detection systems for building security applications, for example in museums and art galleries. Explains Neil Sandhu, SICK’s National Product Manager for Imaging, Measurement, Ranging and Systems: “The Visionary T builds up a detailed and accurate real-time 3D image of fixed or moving objects with excellent results regardless of angle, surface finish, material or shape of object. The Snapshot technology means it is not necessary to design a system in which either the camera or the object must move across a laser line to create a triangulated image. “In a single shot, the Visionary T


Security & Access Control

combines different aspects of the light scattered by the object to build up a detailed picture of shape, distance, reflectivity and object depth. Our trials have shown that the single shot method performs well, with less false imaging than can occur with some of the other commonly used methods, and lead to far more reliable results over a wide range of conditions.” The SICK Visionary-T uses Time-ofFlight measurement of a light signal between the device and the target for each point of the image. The CCD/CMOS imager develops a pixel matrix, with each pixel containing depth and intensity information. The camera is designed to capture more than 25,000 distance and intensity values to create real time 3D images at up to 30 frames per second. Available in two different models, the SICK Visionary-T CX delivers raw data as depth, intensity and confidence values without any post-processing or reduction for in-house processing and program

formulation, while the Visionary-T AG outputs filtered data in formats pre-selected by the integrator, OEM or other user. Likely to be used primarily for robot related tasks, typical data handling includes axis manipulation, parameter configuration, polar, scalable height integration time and different filter types. Easy to mount, either on a vehicle or frame at the optimum angle for operation, the SICK Visionary-T is fitted with an industrial standard API connector for easy communication of the 3D data for evaluation on an external computer. Data can be read or recorded either directly via SICK’s SOPAS interface or via API for matlab, java or C++, and the SICK Visionary-T is compatible with SICK’s IDpro platform for integration with other SICK vision and sensor devices. For more information about the SICK Visionary-T, please contact Andrea Hornby on 01727 831121 or email

Building & Facilities Management – August 2017

Security & Access Control

New Security Fasteners from Challenge Europe Ltd


hallenge Europe are delighted to have in their portfolio the Hafren range of security fasteners – a range of anti-vandal, anti-tamper screws and nuts proven in applications from architectural and street furniture, to marine and industrial equipment. 2 hole headed (otherwise known as pignose or snake eye) A2 stainless screws, bolts and self-tappers provide a versatile and clean look to installations while deterring vandals and keeping installations safe. Likewise, shear-nuts in zinc plated steel, galvanised, A2 and A4 stainless. The Hafren range from Challenge Europe also covers 6-lobe driven threaded fasteners in A2 stainless steel with centre pin, in selftapping, machine screw, selfdrilling, barrel nut and floor anchor formats. Both countersunk and

dome headed types are available. Further information on Challenge Europe products can be

found on their website – www.

Trigion engineers top security solution for Royal Academy Wide-ranging security wins contract at Royal Academy of Engineering


rigion has won the security contract at the Royal Academy of Engineering with a combined security solution, including electronic systems, manned guarding, concierge services and reception cover. The Academy is based at Prince Philip House – an historic Grade I listed building, which has recently been renovated to introduce a contemporary and modern interior – on Carlton House Terrace, London. It forms part of the royal household and is frequently visited by members of the royal family. Neil Ricketts, Technical Services Director at Trigion, explained, “There are a variety of security challenges at Prince Philip House, due to its royal connections, central London

location, listed status and position as an event venue. Therefore it was important that the security supplier could offer a comprehensive service. “We’re very proud to have secured the contract for this extremely impressive location, adding it our ever expanding portfolio of work, and we look forward to working with the Royal Association of Engineers for many years to come.”

The national academy for engineering, brings together the most successful and talented engineers from across the engineering sectors to advance and promote excellence in engineering. Security & Access Control


Fire & Hazard Protection

Who is the ‘responsible person’?


ire safety technology – such as smoke control systems – is designed to save lives and protect property in a fire. The Regulatory Reform (2005) Fire Order, often known as the RRO, governs the legal responsibility to ensure these systems are suitably maintained in order to do their job properly if and when called upon. The RRO lays the obligation for ensuring this maintenance takes place at the feet of someone it describes as the ‘responsible person’ – someone who will end up heavily fined or even in jail if the legislation isn’t given its due regard. But who is this ‘responsible person’? The chances are it isn’t your fire alarm provider or your health and safety contractor. If you’re a building owner or facilities 28

Fire & Hazard Protection

manager, it could well be you… In the RRO, “responsible person” is defined as: a) in relation to a workplace, the employer, if the workplace is to any extent under his/her control b) in relation to any premises not falling within paragraph (a): the person who has control of the premises (as occupier or otherwise) in connection with the carrying on by him/her of a trade, business or other undertaking (for profit or not); or the owner, where the person in control of the premises does not have control in connection with the carrying on by that person of a trade, business or other undertaking To further confuse matters, there are other ways of defining the responsible person as laid out

in, for example, the government’s own fire safety guidance: • an employer • the owner • the landlord • an occupier • anyone else with control of the premises, for example a facilities manager, building manager, managing agent or risk assessor. The Fire Safety Order also applies if you have paying guests, for example if you run a bed and breakfast, guesthouse or let a self-catering property. So if you fit the descriptions above, you may actually be the ‘responsible person’. If there’s more than one responsible person, you have to work together to meet your responsibilities, but generally it’s important that the

Building & Facilities Management – August 2017

Fire & Hazard Protection

correct person is identified and his or her responsibilities laid out clearly. In many cases, this translates to a building’s facilities manager. The duty of care to generate and operate fire risk assessments is all part of the modern FM’s remit and we find in many cases they appreciate the subtle difference between fire alarms, sprinkler systems and smoke control systems. Government guidance goes on to state that as the responsible person you must: • carry out a fire risk assessment of the premises and review it regularly • tell staff or their representatives about the risks you’ve identified • put in place, and maintain, appropriate fire safety measures • plan for an emergency • provide staff information, fire safety instruction and training You can see how vital all these duties are, which is why we’d always recommend subcontracting to a trusted, suitably-accredited supplier who will understand the technology and legislation, aiding you with that burden of responsibility as the ‘responsible person’. Unfortunately, we’ve seen plenty of instances of smoke control systems being compromised by maintenance undertaken or commissioned without proper technical or legislative understanding.

About Brakel Airvent Brakel Airvent is the UK’s leading provider of whole-life service to smoke control systems. The company – based in Cardiff, south Wales – specialises in planned preventative maintenance, emergency repairs and cost-effective refurbishment packages that are staged to minimise financial impact and disruption to building users. It has a national network of service engineers and in-house CFD and fire engineering expertise to ensure its solutions are up to the important task of saving lives and protecting property, in line with legislation such as the Regulatory Reform (Fire Safety) Order 2005.

Extended service offering available from ASSA ABLOY Security Doors


SSA ABLOY Security Doors, a UK division of ASSA ABLOY, the global leader in door opening solutions, has extended its fire door inspection, maintenance and repair offering. ASSA ABLOY Security Doors offers a complete doorset solution, for architects, contractors, end users and facilities managers. The organisation can also manage the whole process, from specification and scheduling, to the design, manufacture and installation of its high-performance steel and timber doorsets. In addition, ASSA ABLOY Security Doors can then provide ongoing service, maintenance and fire door inspection of these doorsets. As a result of its acquisition of Prima Doors, ASSA ABLOY Security Doors now has a team of service and repair technicians across the UK to oversee regular doorset maintenance in a range of key markets, including commercial, high security and public buildings. The company also employs four BRE-certified fire door inspectors who can undertake regular safety checks, which is an essential part of any fire risk assessment to ensure doorsets remain compliant. A comprehensive inspection report will then be generated, offering advice and recommendations on the necessary improvements that need to be made, which can then be progressed by ASSA ABLOY Security Doors. Brian Sofley, Managing Director at ASSA ABLOY Security Doors, explains: “We live in a fast-paced and busy world, and anything

that can be done to streamline processes and efficiencies – saving both time and money – should be encouraged. ASSA ABLOY Security Doors has recognised this need, resulting in a full service offering that customers can depend on. “In short, we can manage every element throughout a product’s lifecycle. From the initial doorset specification to on-going service, maintenance and fire safety inspections, we can ensure products remain fit for purpose and are fully compliant at all times. “Dealing with just one organisation not only streamlines the specification and ongoing maintenance process, but customers can also be assured they will experience consistently high levels of quality and reliability from their doorsets, safe in the knowledge that we have the product expertise to optimise and maintain performance. “Supported by ASSA ABLOY Group’s extensive hardware offering, we are here to help those seeking a full service doorset supplier.” For more information on ASSA ABLOY Security Doors, please visit Fire & Hazard Protection


Cleaning & Hygiene

VerteX®: lights, cleaning, action


daptive coil clear VerteX® is the star of new video from Advanced Engineering. ACR cleaning expert Advanced Engineering has produced a video demonstrating the unique properties of VerteX®, its fullspectrum aqueous coil cleaner. VerteX® is pH 7.0 — similar to water (pH 7.0) — but adapts its pH value to more effectively combat different types of dirt without the detrimental effects of harsh cleaners. The video can be seen here and compares VerteX® side-by-side with acidic and alkaline formulations in two

experiments illustrating just how effective its adaptive properties are at combatting the types of dirt more commonly targeted by extreme pH formulations. Dr Kajally Jobe, Head of Research and Development at Advanced Engineering said “It’s just a threeminute video, but it’s incredibly effective at showing how VerteX® is the best of both worlds and without the drawbacks of harsher cleaners.”

For more information on VerteX®, suppliers and engineers can call Advanced Engineering on 01256 460300 or visit

Sustainable Cleaning For Schools


chools are keen to embrace of environmental responsibility. changes, to provide highly effective sustainability into their everyday solutions that allow them to do Diversey Care responded with operations and cleaning is no more with less. The company is SURE, its new range of 100 per exception. Many have recognised now building on this strong heritage cent plant-based, 100 per cent that sustainable cleaning can reduce by becoming headline partner of biodegradable cleaning products. energy and water consumption, Eco-Schools England, and with it The 18 products in the range minimise waste and transportation part of the largest environmental cover all routine and daily cleaning burdens, and improve safety-in-use schools programme in the world. requirements in school kitchens, while delivering lower overall costThe company will offer advice and washrooms and personal care. in-use and creating a more pleasant support on sustainable cleaning and Available in ultra-concentrate formats, environment for pupils and staff. wider sustainability topics to schools each has been formulated to deliver But schools are also increasingly that want to achieve and maintain superior professional results while incorporating sustainability topics into Eco-Schools accreditation. This maximising safety and gentleness for the school day in lessons, projects will include bespoke materials for people and the environment. In most and activities across a wide range of pupils and staff and online resources areas, all daily tasks can be completed subjects. Diversey Care is helping to available from So the advert needs to be changed so at the topjust event doproducts. you need hi res or can you usea dedicated website. using threelogo or four bring these two objectives together Eco-Schools empowers pupils what’s attached also can you add in Conference. Exhibition. Gala Dinner The entire SURE range is as the new headline partner of Ecoto make positive change with a manufactured from environmentallySchools England. highly focused programme that responsible plant-based ingredients Cleaning suppliers have met provides a framework for learning from renewable resources. These school demands for more sustainable and action. Schools follow a simple are typically derived from bycleaning with a range of innovations. seven-step process, based around products of the agri-food industry One popular option is to replace nine core topics, to achieve a originating from sugar beet, maize, traditional bulk and ready-to-use sustainability accreditation. In England, straw bran, wheat bran and coconut. products with highly sustainable the programme is operated by The products contain no artificial ultra-concentrate formats. When environmental charity Keep Britain dyes, perfumes, quats, chlorine, used with dosing and dilution control Tidy. More than 18,000 schools phosphates or oxide compounds. systems, these promote accurate participate and 1,150 of these They meet typical eco-certification preparation of solutions that support currently hold the highest level of criteria and, where applicable, all are Dates 14th -15th Nov cleaning consistency while eliminating award, the Eco-Schools Green Flag. EU Ecolabel certified or have approval waste, reducing packaging, minimising Further information in the UK on pending. Most are non-classified and chemical miles, and delivering lower 0800 525525 or http://sealedair. have been formulated to achieve overall cost-in-use. Despite these com/company/diversey-care the lowest hazard classification. benefits, manyof schools want to go Venue University Birmingham Further information in Ireland on Diversey Care has collaborated further by using products which 01 808 1808 or http://sealedair. with schools for three decades, demonstrate the very highest levels com/company/diversey-care working through many legislative 30

Cleaning & Hygiene

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Building & Facilities Management – August 2017



University & Healthcare Estates and Innovation 14th -15th NOVEMBER 2017 / UNIVERSITY OF BIRMINGHAM

Universities & Healthcare Estates and Innovation is a unique conference and exhibition that addresses some of the key issues facing the University and Healthcare sectors. The conference addresses each issue from a University perspective, and then from a Healthcare perspective - allowing delegates to gain insight into both areas and share best-practice. The event will feature a wide range of high profile industry speakers that will focus on identifying the synergies and opportunities between these two sectors, and how best-practice can be shared effectively. If you would like to find out more, please contact: Ascent Events T: 01892 530027 E: or register at

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sept 2017

excel, london


Europe’s largest event for contamination professionals 120 cpd accredited seminars 150 innovative exhibitors Inspiring case studies Unrivalled networking opportunity 120 EXPERT SPEAKERS INCLUDING...







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BFM August 2017