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2016-17 Lodgings family student guide

Useful tips and advice


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Abbey College Cambridge Welcome to your Abbey College Cambridge arranged host family lodgings

We hope you will be very happy living with your lodgings family while you are studying at Abbey College Cambridge.

Your host family will provide a safe and welcoming place to call home. It may take time to settle into life in the UK, however if you have any problems please don’t hesitate to speak to a member of the accommodation team. Living with a family should be a great experience for all involved. However we understand that sometimes students do not enjoy the experience and wish to move. Students are always advised to speak to a member of the accommodation team about any problems that may arise and they will always do their best to help.

All lodgings families are visited every year at least once by the Accommodation Team, and all have completed police checks (DBS). All families want to provide an ‘outstanding’ level of care for our students and all families offer a gold standard of provision. We hope that you find this booklet helpful for settling in as well as understanding what is required from you.

The Boarding and Accommodation Team

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How living in a lodging host family makes students feel

‘I like my lodgings family. She’s a very nice lady. We went to the museum, ballet and musical together.’

‘Really friendly, always nice, rooms clean, happy to talk, fantastic, I love my lodgings family.’

‘They’re really nice and whenever I need to wash my clothes I just bring it to them and they wash it for me. Really, really nice, the best lodgings family ever, plus tasty food!’

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Make your voice heard The student voice is very important, Abbey College Cambridge values your opinion, and uses your comments to help improve the care and support offered to you by our lodging host families. Every academic year, the top host families are rewarded as being an ‘Outstanding host family’. Your feedback helps us make this decision, how you feel about where you live is very important.

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Moving to your lodgings family Moving to the UK for the first time can be worrying for new Abbey College Cambridge students. Moving to a new city, and living with a lodging host family you don’t know may make you feel nervous. You may also feel homesick. Do not worry!

Your lodging host family want to: 

Take care of you

Provide you with a nice bedroom for you to relax in

Make their home feel welcoming to you

Give you a safe environment in which to study and relax

Give you a ‘home away from home’

Cook delicious British inspired meals for you

Talk to you about your day

Clean your room

Wash your clothes

Support you

Keep you safe

Support your attendance at school

Look after you when you are sick

The food your family provide will be different to that at your parents house. It will take time to adjust to your new diet, so make sure you talk to your lodgings family to find meals that you like, and that they can cook well. They will support your attendance at school, and look after you when you are sick.

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Lodging host family accommodation Room In your room you will find all items needed to make your stay comfortable, you will have a single/double bed with clean sheets and warm bedding, there will be a desk for you to study at, as well as wardrobes and drawers in which to keep your clothes. Your room will be cleaned once per week and at this time your bed linen will also be changed. If you damage / break anything in your room, then you must inform your lodging host family immediately. They can then ensure that the item is repaired or replaced. (This may be charged to your school account.) Internet There is free wireless internet provided in your room in your lodgings family Please ask for details of how to log on. The family may turn off the internet late at night if you do not go to bed and rest on time. School will be aware of this. Meals During your stay with your lodgings family, you will receive full board meals. You will be provided with a continental breakfast in the morning, and a hot dinner in the evening. It is important to let your lodgings family know if you will be late home or out for dinner in the evening. Lunch will be taken at school during term time and provided by your host family during the weekends and school holidays. Laundry Your bed linen will be changed once a week at the same time as your room is cleaned. Your lodgings family will collect your laundry and wash it for you, returning it to you the next day. They will advise which day of the week your laundry will be taken. If you have allergies to washing powder or wish to use a specific type of washing powder, please speak with your lodgings family, or speak to the accommodation team at school. It is usual to have one wash per week, but if you need more, or have special requirements, please speak to your host or a member of the accommodation team.

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Health & Safety Security You will be given a key for your host family lodgings on arrival. Please do not allow anyone else to use the key to your room. Lost keys will be charged for, and losing them may also result in a replacement lock charge. Please keep your house key safe. Please ensure that your bedroom door is closed at all times. Some lodgings families provides safes in student rooms. Please use the safe if provided to store your passport, money and valuables. If you do not have a safe, please lock away your valuables in your suitcase. Fire Safety If a fire alarm sounds, you must leave your lodgings immediately, by the nearest fire exit. Do not stop to collect your belongings or finish what you are doing. Your lodgings family will advise what to do in a fire and will demonstrate the smoke alarm so you are aware of how it sounds. If you hear a fire alarm, you must get out— do not assume it is a practise. First Aid If you have an accident in your home you must inform your lodgings family immediately. Electrical Safety Please ensure that you only use UK plugs for your laptops and any other electrical equipment you use. Please also only use UK power surge protected extension leads. If you are unsure on how to use the sockets, then please speak to your host family. Overloaded sockets will be removed by the boarding team. You should turn off and unplug all hair dryers, straighteners, laptops and all electrical items before leaving each morning. Turn off lights as you leave your room.

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Bike Safety All students intending to ride to and from school by bike should complete a cycling proficiency course. This is organised by the boarding team at the start of the academic year. The course is compulsory for all students under 16 at the start of their studies. Bikes can be stored in cycle racks, the garage or other safe area as advised by your host family. Be sure to buy a lock to keep your bike secured at all times. All school staff will insist you wear a cycle helmet for all journeys. Ask your host family for advice about choosing helmets and which bike shops to go to. Like every University city, Cambridge suffers from a real problem with bicycle theft. You have to assume that ANY bicycle that is left unlocked will be stolen. Be careful about how you keep your bicycle if you buy one; make sure you have good locks on it, and if possible keep it under cover rather than outside. Safety on your bicycle: Ride your bicycle safely. Every year there are accidents involving bicycles and cars, and bicycles and pedestrians. Make sure that you follow the rules of this country: 

Always wear a cycling helmet.

Never ride your bicycle on the pavement, which is reserved for pedestrians. If you knock down a pedestrian you will be arrested by the police and charged. (If you have to use the pavement, get off your bicycle and push it.)

Use the cycle lanes wherever possible (they are clearly marked and sign-posted on the roads).

Wear bright clothing when it is dark, and make sure that you have good lights and reflectors on your bicycle.

Show courtesy to other cyclists, drivers and pedestrians. Use good clear handsignals to indicate where you intend to go.

Do not use headphones or your mobile phone when cycling

Every year there are deaths and injuries on the roads in Cambridge, involving bicycles and their riders. Please don’t become a victim, ride safely!

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Curfew and bedtime We understand that you will want to enjoy yourself during your stay with your lodgings family, however it is very important to follow the curfew and bedtime rules, as these are in place for your own safety. If you are going to be late for curfew, please remember to let your lodgings family know by calling or texting. If you ignore your host when they try to contact you, then you will be set a sanction by the college. Curfew and bedtime vary depending on age, please look at the chart on the following pages for the correct times Curfew is either 8 or 9pm Sunday—Thursday, and 9pm or 1030pm Friday & Saturday

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Students aged 12, 13 and 14

Weekdays

Breakfast (as advised by your host)

0715-0815am

Morning free time/morning prep

0715-0815am

Leave for school (depends on distance from lodgings to school)

0815-0830am

Lunch (allocated lunch time, must remain on site)

1-150pm

End of day sign out

415-445pm

Clubs/prep/free time

420-530pm

Dinner (as advised by your host)

5-730pm

Prep/free time

Until 8pm

Curfew (must be in host family)

8pm

Bedtime (no noise)

930pm (Sunday – Thursday)

Students aged 12, 13 and 14

Weekends

Breakfast (as advised by your host)

08-10am

Free time ( maximum of 4 hours at a time)

Agreed with host)

Prep (as required)

1-3 hours per day as needed

Dinner (as advised by your host)

5-730pm

Curfew (must be in host family)

8pm

Bedtime (no noise)

10pm (Friday

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Students aged 15 and 16 Breakfast (as advised by host)

0715-0815am

Morning free time/prep

0715-0815am

Leave for school (depends on distance from host to school)

0815-0830am

Lunch (allocated lunch time, may leave site, must sign out)

1-150pm

End of day sign out

415-445pm

Clubs/prep/free time

420-530pm

Dinner (as advised by host)

5-730pm

Prep/free time

Until 8pm

Curfew (must return to host lodgings)

8pm

Bedtime (no noise)

10pm(Sunday –

On the weekend, a different routine is in place. Students aged 15 + 16

Weekends

Breakfast (as advised by host)

08-10am

Free time of (maximum 5 hours at a time)

0800-1700 Agreed with host

Prep (as required)

1-3 hours per day as needed

Dinner (as advised by host)

5-730pm

Curfew (must return to host family)

9pm

Bedtime (no noise)

11pm (Friday

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Students aged 17+ Breakfast (as advised by host)

0715-0815am

Morning free time/prep

0715-0815am

Leave for school (depends on distance from host to school)

0815-0830am

Lunch (allocated lunch time, may leave site)

1-150pm

Clubs/prep/free time

420-530pm

Dinner (as advised by host)

5-730pm

Prep (as required)/free time

Until 8pm

Curfew (must return to host family)

9pm

Bedtime (no noise)

1030pm

On the weekend, a different routine is in place. Students aged 17+

Weekends

Breakfast (as advised by host)

08-10am

Free time

Agreed with host

Prep (as required)

1-3 hours per day as needed

Dinner (as advised by host)

5-730pm

Curfew (must return to host family)

10:30pm

Bedtime (no noise)

11pm (Friday

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Overnight Absence Students will often ask if they can stay away some nights, however your parents or guardian must give permission for any overnight absence from your lodgings family. The permission should be given 1 week in advance by email to curfew@abbeycambridge.co.uk detailing the dates of your absence, and the name, address, telephone number and email address of the responsible adult you will be staying with. The Senior Boarding Team will asses your request and decide if permission will be granted. The Senior Boarding Team may also liaise with your Head of Year and the Boarding Manager. Overnight absence is a privilege and will only be granted if the absence does not impact on your studies and you have demonstrated sufficient levels of personal responsibility.

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Lodging family rules 

No smoking anywhere in your lodgings

No alcohol is to be brought into your lodgings

No candles or tea lights in your lodgings

No loud music

No guests are allowed in your lodgings without speaking to your host first

You must be in your own room for curfew

Do not give your key to another student

You must keep your room clean and tidy at all times

No overnight guests allowed – without exception

If the fire alarm sounds then you must leave your home DO NOT TAKE ANY OF YOUR BELONGINGS WITH YOU

You must not tamper with any of the fire equipment

Hallways must be kept clear to allow exit in the case of fire

You must respond when your lodgings family contacts you

Do not use portable electric heaters in your bedroom

Sanitary towels/tampons should not be flushed down the toilet but be placed in the provided paper bag and placed in the bathroom bin OR as requested by your lodgings family

Sanctions If you break the rules in your host family, including curfew, you will be subject to disciplinary action. In the first case the Boarding Manager will meet with you to discuss your behaviours and agree a plan of action for future compliance. If you continue to break the rules in your host family, your personal tutor will be informed who will contact home. Persistent breaking of the rules will lead to formal disciplinary action, which include detentions and referral to your Head of Year.

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Medical Care & Illness Please contact your lodgings family — day or night — if you are feeling unwell. 

If you are unwell out of College hours (at the weekend, n the evening, at night

and before 9am) you must tell your lodgings family. They will care for you and arrange medical advice and treatment. 

If you are unwell on a school day, you must telephone reception before 0815am and report your absence. You should also inform your host family if you are feeling unwell, as school will call them in order to support you further. It is usual for students to attend college unless they are seriously ill. If you do not follow the above procedure then you will be marked as having unauthorised absence for the whole day.

College staff will arrange medical treatment during the day and night. This may be to see the GP or to go to hospital.

If you are seriously unwell or have had a serious accident, 999 may be called for an ambulance to take you to hospital.

Medicines 

All medicines and homely remedies should be shown to the boarding team in school within 24 hours of arrival, students will sign a disclaimer to advise they have declared all medicines.

Only students who have medicines prescribed and authorised by a doctor with prior parental permission received, will be allowed to keep their medicines. All other medicines will be stored by the boarding team in school and given back to students either at the end of term or at the end of their time studying with Abbey College Cambridge.

Medicines not authorised for use in the UK, will be safely stored by the boarding team at school

Students in need of medicine will have an appointment arranged with the GP as a priority

Students should not share or lend their medicines to other students.

Medicines should be stored safely, locked away and secure.

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Useful Information Emergencies & Health Care Fire Ambulance Police

Dial 999

The operator will ask you to calmly say the service that you require. You will then be transferred and asked to state your name, address where you are calling from and telephone number before they ask you about your emergency. Please do not worry about this. The services will have already been sent to your location.

Pharmacies For advice on common problems, minor illness and over the counter medicines:

Boots Cherry Hinton Road

237 Cherry Hinton Road

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Sexual Health For emergency contraception, contraception and sexual health screening:

The Laurels, 20 Newmarket Road

08456 50 51 52

Clinic 1A Addenbrookes Hospital

01223 217774

Advice and Counselling Choices (Sexual Abuse)

01223 358149

Childline

0800 1111

Private Counselling is also available, please speak to a member of staff.

Students can also contact the following for advice and guidance;

The Office of the Children’s Commissioner 020 7783 8330

www.childrenscommissioner.co.uk The National Children’s Bureau www.ncb.org.uk

Childline www.childline.org.uk

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Travel Information Bus Buses offer a cheap and reliable way of travelling around the city. Tickets to travel are purchased on the bus in cash only.

If you use the buses on a regular basis you may want to purchase a Megarider which offers unlimited travel at discounted prices, see the website for more details.

www.stagecoachbus.com

01223 433250

Taxi Make sure you only travel in a taxi which has a licensed driver and company. Abbey College Cambridge only uses the Panther Taxi Company. Telephone: 01223 715715

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Shops & Services

Cambridge has two main shopping centres the Grand Arcade and the Grafton Centre. If you need essential items on arrival John Lewis (Grand Arcade) and Argos (Fitzroy Street) have a good product range. Visit the Grand Arcade for mobile phones shops and SIM cards. If you need help ask your lodgings family who will be able to advise you. The Co-Operative, Sainsbury’s and Tesco are all good supermarkets for food shopping; there is also a Co-Operative on Hills Road and a Tesco and Sainsbury’s at the Leisure Park. Mill Road is a good place to buy produce from around the world.

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Places of Worship 

Quakers, Friends Meeting House, 12 Jesus Lane, Cambridge, CB5 8BA

Baha'I Faith, 27 Worts Causeway, Cambridge, CB1 8RJ

Arbury Community Church, 263 Arbury Road, Cambridge, CB4 2JL

Unitarian Church, Emmanuel Road, Cambridge, CB1 1JW

Eden Baptist Chapel, Fitzroy Street, Cambridge, CB1 1ER

Wesley Methodist Church, Christs Pieces, Cambridge, CB1 1LG

Our Lady & The English Martyrs Roman Catholic Church, Catholic Rectory, Hills Road, Cambridge

Abu Bakr Jamia Mosque, 1a Mawson Road, CB1 2DZ

Beth Shalom Reform Synagogue, Cockcroft Place CB3 OHF

Buddhist Centre 38 Newmarket Rd Cambridge CB5 8DT

Korean Church meet at St Andrews Street Baptist Church on Sundays

Cambridge Chinese Christian Church, see website for details, www.cccc.org.uk

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Abbey College Cambridge

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Student lodgings family behaviour expectations 1.

Please treat your lodgings family with respect and use good manners.

2.

Please listen to your lodgings family rules and respect your room.

3.

Please keep your room tidy and maintain good hygiene.

4.

Please do not damage the furniture or the walls.

5.

Please leave the bathroom as you would wish to find it.

6.

Please inform your lodgings family if you will be later home than planned.

7.

If you change your mobile number, please update your lodgings family.

8.

If you would like to stay away overnight, please obtain parental permission via school and sign the overnight stay sheet with your lodgings family.

9.

Please tell your lodgings family if you do not want dinner the night before if possible, or if not by 1pm.

10.

Speak to your lodgings family about what you like to eat and also what you don’t like to eat.

11.

Your lodgings family will wash your clothes once per week, however please ask if you need more than this.

12.

Do not speak loudly late at night when you speak to your friends and family at home.

13.

Please do not help yourself to food before asking, unless you have been told to do so.

14.

Please pay your lodgings family their rent on time. If there is a problem with payment, please speak to your lodgings family or Stephanie.

15.

If there is a problem with your lodgings family, please try and talk to them directly, or if you are not comfortable doing this, then please speak to Stephanie or Jessamy.

16.

Please do not have overnight guests

17.

Respect curfew times, lateness will be reported to school

18.

When you leave your room at the end of the academic year, please leave it as you found it, clean and tidy.

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Lodgings Family Student Guide 2016/17  
Lodgings Family Student Guide 2016/17